Best Plumbing Services in Austin, TX

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

Accurate Leak & Line are outstanding pros. It's been many years since they undertook a major job for me in Lakeway and I was waiting for an opportunity to praise, thank and recommend Josh and his team for promptly identifying and solving the problem at a very fair price and with a minimum of disruption.
I have also used to replace the entire plumbing system at a rental property in Houston with PEX piping and once again they did a great job for much less than anybody else.
I have recommended them to everyone in my sphere and I will not use anybody else.
Michael H.
Lakeway, TX

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

DO NOT HIRE THESE PEOPLE!

Worst experience with any contractor ever!! They showed up late every single day so it took them 7 days to complete probably a 2 day job. Then they would leave for several hours at a time. They would say they were on the way and would still take 2+ hours to show up. Cannot stress how bad this experience was...Do yourself a favor and do not call these guys.

We had a water leak in the system, and had no idea where it was.  Lee came out and narrowed the possibilities, then brought the crew out to fix it a few days later as scheduled.  They showed up on time, and fixed the problem in just a few hours. He kept me informed during the process so I could see what was being done, which I appreciate. I love supporting local business.  Highly recommend!

Called at 4:45 with problem after my boyfriend tried to fix shower faucet and it was still leaking. The owner of the company answered the phone and told us it sounded like a washer was in a bind. He said he was booked but would fit us in.  However, he told us what to do to fix it and it worked!  He could have said sure I'll come fix your minor problem and charge you but he didn't.

Mike is excellent. Prompt, professional, and most importantly he knows what he is doing. I had a problem with my tankless water heater.  Mike came and diagnosed it and had the part ordered.  He did not request any payment until he came back to finish the job. I would highly recommend him.

Glenn was awesome!!!  We had a shower that wouldn't turn off on a property that we have in Spicewood and he worked me in at the last minute to help.  I didn't even have to be there and since it is a one hour drive for me, I was so relieved.  He ended up having to cap it off because the parts to fix it were not common.  I was thinking I would be in for a long repair process and have to search for the parts.  When Glenn called to keep me posted on the job, he had already called to find the parts!  They were expensive so he checked with me about options and we decided that was our best for the price so he ordered them for me and told me to pay when we got it fixed.  THEN, the same week, our air conditioner pan overflowed sending water down through a ceiling and walls onto a bedroom floor.  It was so maddening!!  Again, Glenn came right out and stopped the leaks until I could get the AC guys out there.  I can't compare his prices because I didn't get any estimates...but it was definitely worth what I paid considering the water would have cost so much more damage if it hadn't been stopped AND Glenn makes sure he does a thorough job and you can trust him to do it right.  I don't know how to put a price on trust...it's almost priceless but that is what you have with Glenn.

So thankful for the same day appointment Decker Plumbing was able to give me. Most of the companies I called weren't able to come to my house to look at my water heater until the next day or even longer. They quickly repaired my water heater without any problems. They also told me about the warranty process to try and save me some money but I didn't want to wait for the parts to arrive. I was willing to pay whatever the cost to have my water heater fixed that day but what they charged me was fair. Would definitely use them again!

I've used this business in the past and had pretty good luck. They replaced a water heater in my old house and fixed a few minor issues in my new house. My current water heater just decided to go out. It was 15 years old so I guess it was time. I contacted several plumbers, including Excalibur, to quote a new water heater and I got an automated response from Excalibur asking me to contact their local office. I ended up chatting with one of the reps via their website who took down my information and said someone would be in touch. No one ever called. In hindsight, I should have called their office instead of chatting with a rep online but when your juggling work, multiple bidders, and screaming kids, you've got to do what's most convenient. I had to give the business to someone else who managed to show up within a few hours of sending a quote to me.

On a Sat morning we discovered a leak in our front yard. We shut off the main water supply so we wouldn't waste too much water.
After calling at least 10 plumbers we found one that was willing to come over on the weekend. Around noon he took a look at it and needed to go buy supplies. He came back around 4pm and at 6pm he told us he couldn't fix it and we would have to find somebody else on Mon. He had cut off half the pipe, so turning on the water was not an option anymore. Having a small child in the house and no water (or working toilets!) is not ideal, especially not for a couple days!
We called AAA Augers and this guy came out all the way from San Marcos (we live in Lakeway) on Sat eve at 9.30pm. He worked until 1.30 am and fixed our broken pipe! I would have given him 6 stars if I could!

I was very happy they were able to fit me in the same day because I had called 4 other plumbing companies with no calls back. I have a faucet with very poor pressure and a leaky shower handle set. JustUs sent two very young guys to my house. Neither one of them knew why I was having the pressure problem and said it's because of hard water build up. My house is 2 years old and it seems unlikely. He told me to buy a new filter from Moen. The word he didn't seem to know is aerator, so I did. It didn't fix the issue. The second child told me there was a manufacturers defect in my shower handle set and suggested I return it to the store. I asked him to try tightening it and he's was visibly shocked and proud of himself when tightening the nut actually worked. Maybe I should've specified that I'd like LICENSED Plumbers to come to my home, but didn't realize that was necessary. Oh, I also got to pay them $39! I guess that was a deal?

They came to check on a couple leaks in my house. Initially the guy was not finding any leaks, then he said it was the downspouts in my shower/tub.  I'm not sure how the shower upstairs leaks into the downstairs without leaving any water damage on the wall or ceiling.  When I asked for the report, they refused to give me the leak inspection becuase my insurance company was handling a claim for the damage.  What?! This is my property and they won't even give me the report. I'm not confident this company is any good for anything other than serving the insurance cronies.

I cannot say enough positive things about the business Elmer conducts. I am not paid nor did I receive any discount or privileges for this review. While I do not know everything about HVAC I do work in the electrical and telecommunications industries. I can say without a doubt that the technical evaluation of my (young) 7 year old system was spot on. Homeowners should understand that big home builders cut costs where inspections lack. With that said it is possible that a new system is inadequate for the space it provides for. Joseph Munera did make recommendations outside of our initial requests however it was an honest evaluation with severity identified. We have taken them up on ALL repairs and upgrades they recommended as we also understand the harsh heat of summer can also reduce the lifespan of units. The manners this technician had were stellar and rarely seen in the work force today. I thank Elmer and his company for providing such a respectable technician and a lasting experience. As far as my family and I are concerned; there is no better AC and heating company in the San Antonio Area. Thank you

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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