Best Plumbing Services in Austin, TX

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

We had a major issue and needed some serious help. Our house is old and we had a cast iron issue. This company was great! Patrick was our main person on site and he made the job more understandable and was very nice and professional. It's pretty rough place to be in to have a tunnel dug under your home and have ALL the old cast iron taken out and new pipes put in. I was shocked how fast they were! Guessing bc of the size of this company and how many times they have done this makes it as easy as just another day.
Definitely not a cheap venture but again, these guys made it as painless as they could. I would highly recommend them and would use them again in the future if we ever needed a big job done like this again.

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

We worked with South By Plumbing on multiple occasions and always I've got very clear explanations on what happened, what need to be done and what are the options. The quality of work was exceptional and I was happy about the price. On the last occasion I had disposal stuck and the issue was resolved immediately without any attention required from my side

I usually hold my breath when trades enter the house.  I never know how my adult son (autism) will react to them or how they will react to him.

Eric came to install a replacement kitchen faucet.

Eric is such a calm soul.

My son insisted on supervising the job, right there in the thick of it and Eric wasn't bother at all.

Got the replacement faucet installed and my son was calm the whole time.

Would definitely use again!

Back in August, 2016, Eligio installed water softner system and his employee took care of installing 3 bath faucets and a kitchen faucet. His prices are very competitive and service is excellent. Recently, I had to contact Eligio to look at the kitchen faucet that was installed by his staff which became very loose and he took care of the issue as it's within the one year warranty. I really wish it was done right at the first place but work is done by a human and since its impossible to be error-free so no big deal there. We will use his services again if needed.

I was pleased with the prompt response, the thorough assistance, and the fair price.  Will definitely call on Greenwave again, if/when I need a plumber again!

Glenn was awesome!!!  We had a shower that wouldn't turn off on a property that we have in Spicewood and he worked me in at the last minute to help.  I didn't even have to be there and since it is a one hour drive for me, I was so relieved.  He ended up having to cap it off because the parts to fix it were not common.  I was thinking I would be in for a long repair process and have to search for the parts.  When Glenn called to keep me posted on the job, he had already called to find the parts!  They were expensive so he checked with me about options and we decided that was our best for the price so he ordered them for me and told me to pay when we got it fixed.  THEN, the same week, our air conditioner pan overflowed sending water down through a ceiling and walls onto a bedroom floor.  It was so maddening!!  Again, Glenn came right out and stopped the leaks until I could get the AC guys out there.  I can't compare his prices because I didn't get any estimates...but it was definitely worth what I paid considering the water would have cost so much more damage if it hadn't been stopped AND Glenn makes sure he does a thorough job and you can trust him to do it right.  I don't know how to put a price on trust...it's almost priceless but that is what you have with Glenn.

You do not want to look anywhere else but here if you're needing plumbing work done! Free quotes and fast service!

I needed my garbage disposal replaced--they were very clean and very quick! They really knew what they were doing and it took a short amount of time since there were two guys on the job.

Very happy with the overall professionalism of the company and will use them again for any other plumbing needs down the road. Much better experience than others that I have had!

I have used Excaliber Plumbing 3 times in the last year. Once to unplug a sewer line in my front yard and twice to replace water heaters. They were very responsive and the quality of their work was excellent. I highly recommend them.

Daniel was super knowledgeable and very obviously knew what he was doing. He resolved the issue with our corroded water lines and gave us good information to use going forward. Will definitely be using this plumber again!!

These guys are great - cannot recommend highly enough!  I have had 3 different experiences with them and in each one I feel I was treated well, the prices were fair, the service was timely, and probably best of all - they just seemed focused on doing the right thing and providing old fashioned customer service.  They are one of the best service companies I have worked with.

I wish they would expand beyond plumbing services because I would use them for everything if they did.

They charged me $475 to come and fix my leaks, just to tell me that it was my toilet and left it at that.
(You're telling me my water bill is over $700 and it's just a little toilet leak?)

Once i fixed the toilet issue, they told me that if there was any issues, to contact them within 30 days and they would fix it no cost.

But there was no way to know if my water bill was fixed or not because I receive the water bill every 30 days!!

SO. Guess who has fo pay another $475? To recheck? Wow how convenient right?

This is bs. You KNOW what you're doing, and to guarantee for 30 days KNOWING that we can't get our water bill within that time is sketchy.

I was wondering why they only have 1 star on google and called them beforehand. They assured me it was because of fake reviews.
I decided to use them anyways, well, here's a real review.

This company is garbage. I will make sure i leave this review everywhere i can unless i get my money back.

Current unit has been working great for years with few issues, all I requested was a check up and to clean the condenser coils to improve the airflow. They were more focused on trying to sell me on getting new equipment than on my orig request to service my existing unit which still works great. The tech said he didn't recommend cleaning the coils instead wants a senior tech to come out to sell me a new AC. When the tech finished up he put the plastic mesh filter cover under the filter instead of over it, causing the filter to bend upward with the airflow - increasing the accumulation on the coils and likely more urgent need for service calls if I hadnt gone back and checked it (intentional? He said he has been a tech for 5 years). Also noticed more bent fins on the outside unit. The $59.95 service charge was well spent to know I should look elsewhere

9/12/22 Update to the cut/paste response from GM - No. after looking at all the many  other terrible reviews for this company I do not trust they have customers' interests in mind. will need to find another AC company to go back and check that nothing else was messed up during the visit.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.