Best Plumbing Services in Austin, TX

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

It was an absolute nightmare to deal with this company!  From talking to our buyer without our permission (and before talking to us!) to threatening to put a lien on our house the day work was completed and before the permit was given by the city - after they had already tried to complete it without a permit until we caught them in the act, this company and their owner, Josh, was completely unprofessional and made it clear that they are in this for the money.  There are too many plumbing companies in Austin to risk hiring this one!   If you do hire them, be very careful that they are pulling permits and completing work as described in the quote.

Edited:  Josh,  I'm laughing that you edited my husbands email below.  We have filed claims with the city of Austin for the work you tried to complete without permits and will allow them to settle this dispute.  Again, you've proven what a horrible ethic you and your company have and how unprofessional you are.  I worn anyone looking at this companies services to stay away if you do not want to have to watch over their shoulders as they work and worry about it being completed correctly.

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

Thank you Robert for the hard work replacing my water heater. Did great job and will recommend your business .

I think I have finally found a plumbing company!  Although I have used a variety of companies in this area, I believe Fast Plumbing provided better service for less money.

Super awesome, very professional, thorough and excellent priced--which all feels hard to come by these days!

So pleased with Greenwave plumbing!  Showed up on time and fixed our issue in no time!   Very knowledgeable and helpful!

I really like Webster Plumbing. They helped us when our light went on for our grinder pump.
Not only did the test our pump to determine it was fine, but they found a bracket broke off and caused it to fall on its side. To add to our issues the sewer pipe going out was clogged. They corrected everything.
I would highly recommend them. Hard working and fair prices.

My roommates and I came home from happy hour, only to discover a leak in our bathtub. What began as a minor trickle from the faucet soon took a turn for the worse. Water seemed to be flowing from behind the tub wall. After some frantic googling of how to stop tub leak help and darting around our very creepy shed, I shut off the main water supply to the house and called our regular plumber.

Unfortunately, they were not available. Nor were the next two that I called and left messages for. Although I found many tips online for DIY plumbing, I didn't trust myself to not destroy everything accidentally, and I was beginning to feel anxious about leaving it overnight.

My next call was to Decker Plumbing where I spoke to Mac.  He was very warm and professional. He let me know that there is no extra charge with after-hours calls, which I was thankful for since that's not always the case.  He told me that Charles, the technician, would be arriving between 8-9PM and would give me a call when he was en route, which he did about half an hour til 8. I was super appreciative of their promptness all around.

Charles arrived, extremely pleasant and knowledgeable. He was here a little less than an hour and determined that we needed a valve and faucet replacement, but he could stop the leak for the time being and provide us with a patch-up so we could at least turn the water main back on (yay for running water!).  I was impressed by the efficiency and reassured by his support in this situation. We will go faucet shopping this weekend and make an appointment to have them come out and give us a more long-term fix.  Great service - we'll definitely go with them again in the future!

Evidently the city water lines are the homeowners' responsibility from the shut off valve in. Called Excalibur and John was at my house within 45min and had the issue fixed...loose fitting. Tightened it up, no service fee or charge. I was blown away. Obviously very honest and prompt. Thank you!

I called AAA Auger to address a leak in my bathroom and under my sink. They were able to dispatch a plumber on my requested day, and a delightful plumber named Daniel showed up perfectly on time as expected. Daniel quickly assessed the problems and got to work making the calls to see if my landlord would approve the work that needed to be done. He immediately got to work, and was extremely personable, professional, and efficient. He was able to replace the toilet that was having the problem and fix the leaking faucet in no time at all. If you have any plumbing issues I highly recommend Daniel and AAA Auger. This was by far the best experience I have had with this type of service.

Great experience with Greg & Jeff (I think that's their names). I got a same day appointment and they showed up right on time. My problem took about 30 seconds to resolve. They didn't try to up sell me to make their trip more profitable. I highly recommend them these nice, professional, and punctual plumbers.

I was very impressed with the technician, Tommy.  He knew what he was doing. He was quite detail oriented, knew how to use all the high-tech equipment and a very nice young man. He patiently answered all my questions.
I was quoted a price when I scheduled my appointment and that is exactly what I was charged!
I'm hoping I don't have another leak in my pool, but, if I do, I will not hesitate to use American Leak Detection again.

Elmers is a place you call when you want salesmen not hvac experts. They make a very convincing and well backed argument on why you need a whole new $37,000 system when you called for a clogged pipe. They use many sales and manipulation tactics in a positive and seemingly educated light making you think that you need their services.

They use every psychological tactic such as going through emotional ideas (why the van is pink, make you watch a three minute video about a tragedy),
highlight all the flaws of your system, stating that the other completion would ignore them and charge me more.
Also hinting that other competition would ignore the flaws and my safety would be compromised. They use exclusivity saying that they are the only service that is as thorough as them and no where else will offer that.
They use fear and uncertainty to sway you into make the certain choice of getting their ridiculously expensive and unaffordable services.
They make sure to overload you with information and overwhelm you with problems so you have something to fall back on.

In the span of a week, I had two different elemers employees out at my house , and they were saying inconsistent problems.

The technicians were also not too experienced with hvac. The first guy was doing this for 5 years (that's fair) but the senior technician was less than 7 years experiencein hvac. Not sure if that's normal, It just seemed sketchy?

They kept pushing me to make a decision and hinting that I needed to make a decision before they left my house.

There were many many red flags of this company but I kept ignoring them in good faith. I have never been gas lit like this before lol.

I had a family owned company come out and fix the problem in less than an hour. They checked everything and cleaned and maintained my system for a way less money and never tried to sell me on anything. (The people that worked on my system had over 18 years of experience) They said that places like Elmer's is great for their business so I guess that's something to laugh at!

This company will hustle you out of your money with a smile on their face!

Update: I called them to ~respectfully~ complain and they said the manager would call me back and I never got a call back. I also saw posts of people getting bribed with steakhouse gift cards to take their bad review down LOL little do they know I'm a vegan ! #slay

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.