Best Plumbing Services in Austin, TX

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

I hardly leave bad reviews on here, but I feel it's necessary given my experience with this company. I feel that this company was trying to take advantage of me due to the fact that I'm ignorant when it comes to plumbing as most of us are. I originally had them come out to do a static test to see if I had any leaks due to a recent crack I found in my tile flooring. The Static test was performed and was determined that I had a small leak. Costing 275$ and it would be another $275 to determine where exactly the leak was coming from. I decided to not go down that rabbit hole. I did however have a another issue with my master bath and wanted to get an estimate on how much it would cost to fix my leaky shower head. I was told by their technician Clayton that the entire fixture would have to be replaced, and they would have to cut into the sheet rock behind the shower to replace it which would cost me 1,200$ this would not include to fixing the wall. I'm no expert here but it seemed kinda overkill for a leaking shower head. Anyways..I got a second opinion the following day from Pure plumbing who fixed my leaky shower head by replacing a part on my fixture for 300$ This company was clearly out to make a buck!

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

Thank you Robert for the hard work replacing my water heater. Did great job and will recommend your business .

So, where to start? I called several plumbers to get estimates for work that needed to be done on my 1940's house with what I think could be the original plumbing. Fast came out on March 1 and attempted to clear a blocked line. They told us the sewer line had collapsed, charged us $500 and were going to work on a quote to provide us to replace it. I had to go through the not-so-fun process of working to get lines marked and the sewer tap located at the street. This showed that there was an issue on the city's side and I didn't have a collapsed sewer line (March 2). My water still wasn't draining so we called Fast to come back out - I thought since we had already paid them $500 and they didn't clear the line, this trip would be on them to actually get the line cleared. They said they would be there on a Tuesday - no one came (March 6). I called the owner the next day and they sent the same gent out to our home again. He cleared the blockage that had been there the entire time - at our tub and CHARGED US AGAIN. Also promised to get us a quote for replacing the old plumbing since we no longer needed our sewer line replaced. Two quotes were promised - neither were ever sent and here it is March 15.

We have since had the house plumbing replaced and are working with a different provider who was referred to me through my employer. I am super happy with their response and assistance. They are a commercial vendor that is doing us a favor but man, they have been great.

Mr. Eligio Blanco of Stellar Plumbing is an outstanding plumber.  I highly recommend Eligio and his team for all your plumbing needs.  Eligio has been very helpful, trustworthy, professional, caring and made sure we had the best plumbing possible.  He has gone above and beyond to make sure our water heating was working again for our family.  Our family is very happy now that we have hot water again!  Thanks again Eligio and David!!!

Mike is super knowledgeable and professional.  We had a pretty complex set up with a free-standing bathtub, and a couple other guys turned down the job.  I was really happy to find Greenwave to accept the job.  Mike showed up with a positive can-do attitude, and even though it took a couple of return trips and a few different parts, I am happy to report everything is now working perfectly.
Taylor is also friendly and courteous and makes scheduling a breeze.
I look forward to recommending Greenwave to my friends and family and using Greenwave again should the occasion arise.

I called last night about a broken pipe in the wall, young man called early this next morning, showed up and fixed it a great rate.

Great work done by Mac. He repaired a really bad gas leak for me. He was very respectful of my time. He made me feel safe and comfortable knowing the gas leak was taken care of properly

Exemplary is the best word to describe Blake, Rick and their colleagues at Excalibur. Knowledgeable, honest, and quick. We had Excalibur come out to install an Aquasana water filter, and they worked with us every step of the way, providing information about our filter and our setup. If you need to know your plumbing issue or problem will be taken care of quickly and correctly the first time, you cannot go wrong calling Excalibur.

I continue to call AAA Auger because they never disappoint me. Oscar and Junior were no exception. They were very professional when they re-plumbed my entire house after a slab leak. I appreciate that Oscar and Junior gave me enough valuable input to make my decision to go ahead and re-plumb. Work was done on time and at a fair price. I have to say that I have been calling AAA Auger over the past 3 years for various jobs, big and small, and every plumber has been intelligent and respectful.

I was very happy they were able to fit me in the same day because I had called 4 other plumbing companies with no calls back. I have a faucet with very poor pressure and a leaky shower handle set. JustUs sent two very young guys to my house. Neither one of them knew why I was having the pressure problem and said it's because of hard water build up. My house is 2 years old and it seems unlikely. He told me to buy a new filter from Moen. The word he didn't seem to know is aerator, so I did. It didn't fix the issue. The second child told me there was a manufacturers defect in my shower handle set and suggested I return it to the store. I asked him to try tightening it and he's was visibly shocked and proud of himself when tightening the nut actually worked. Maybe I should've specified that I'd like LICENSED Plumbers to come to my home, but didn't realize that was necessary. Oh, I also got to pay them $39! I guess that was a deal?

Had a very bad experience with this company. They are supposed to fix leak of my jacuzzi within 1.5 hrs.. since urgent they quoted 475$. However when the person showed up.. spent may be 20 min including trips to his truck to tell us about leak.. which we already showed photo. Did not want to fix , mentioning that they only detect leaks.. after 3 min discussion he charged us 375$ and has not provided any report yet.. when we tried to call they gave excuses of upcoming holiday, after holiday busy and are yet give us a report that we already paid 4.5 days ago with showing more pictures of where leak is happening .. I guess.
In our last ring they even hung up the phone. Be wary of them.. we have been most patient and accommodating knowing we are being stripped for nothing .. yet there behavior before paying and after is different.

I would strongly advise to beaware of this provider when ordering a service from them

I got a new a/c unit. I spent a lot of money. Oh don't get me wrong it works very well. I am just surprised that no one has ever called me from Elmers to see if I have been happy or not with my unit or service. They pride themselves on customer service. Well with this customer they failed and therefore I will not ever recommend them to anyone. I have had the unit for about 2-3 months now.
Sandra

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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