Best Plumbing Services in Austin, TX

Kevin answered our call early in the morning from a leak we noticed the day before. He had jibs early in the day but made an appointment for mid afternoon. He showed up earlier than expected and found the leak within a few minutes. He had recommended a Plummer but they were booked. He agreed to fix it himself. Which he did. The job was complete within a few hours. If you're looking for someone to find your leak Kevin is your guy. Very pleased with his response and service.

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

Got a quote for a clogged toilet. Reasonably priced yet booked for the day. Needed service ASAP! The gentleman on the phone gave me two local recommendations! This is what I consider excellent customer service. Even though they were unable to see me, they went above and beyond by giving me local recommendations to resolve my problem. Thank you Marshall Plumbing!!

Ross Plumbing is 1000% committed and determined to fix your problem. They are very responsive and always show up on time. They are high-quality plumbers who are amazing people.
Ross Plumbing was recommended to me by the folks at Glass Well and I'm glad they did. Cody and Clint have taken care of several fairly routine plumbing issues for me and have been prompt, courteous, and reasonable.
More recently I've had a water heater problem. They replaced it but there were still issues. Over a couple of weeks they came out several times (no charge) and tired different solutions. When I mentioned I had a high flow rate on my water softener but no one could find a leak, even the plumbers with fancy technology, Clint ruled out other issues and finally discovered that yes, there was a slab leak from the water heater. We had all been stumped for months, but using reason and the process of elimination, plus his plumbing knowledge, Clint nailed it. Although it will be costly to fix this, at least now I know what the problem is and we can work around it till it's fixed. And if this ends up being a job beyond the scope of what Cody Ross Plumbing does, I will use Leroy Ross (Cody's father), who does construction plumbing.
In summary, they're the best around on all fronts. I cannot rate them high enough for what they've done.

Ruben is our friendly neighborhood plumber. Over the years, he has helped us replace toilets, repair toilets, replace entire plumbing lines, install water heaters - you name it! Ruben charges a fair price (and sometimes hasn't charged us at all for repairs) and does excellent work.

Very impressed at the knowledge and corrections made to my irrigation system. Thank you so much

This was our first time dealing with the Greenshire Handyman service and will definitely use them again. AJ was professional, knowledgeable, and patient with us on ensuring our projects would get completed as we expected. Additionally, he took the time to explain the entire scope of work and absolutely made sure we were happy with the final outcome. He even touched up some items that needed some attention. The customer service was pleasant and attentive to leaving our home as clean as possible. Great to have this business be local to us and will definitely use them again!

Buyer Beware - Josco in Austin, TX
Terrible Customer Service Experience and watch your wallet.

Called Josco before I went as I needed to replace a 25 year old pressure valve attached to a 3 foot piece of old copper pipe.  Explained I had done 4 hours of work digging it out of  the dried rocky caliche clay that is my front yard and asked if they would help me figure out a replacement setup.  Josco assured me they would be happy to help and to come on in.  

When I got to Josco I was met by a youngish, dark haired sales guy who was busy chatting with two younger plumbers and seemed to be pissed off that another customer came in.  I spent 5 minutes or so listening to them discuss everything but plumbing or parts, but that is part of what customer service is all about so I didn't think twice about it.  When it came to my turn, I let him know I was the one that called and showed him the 3' piece of pipe and pressure valve that I needed to replace.

One of the Josco salesman's buddies, (the visiting plumber) immediately took interest in my project as he and his friend were walking out the door and advised me that the only way to replace the pipe was to use a 3' pex pipe adapter that he would be glad to fabricate for me for just $600.  Both he and the sales guy had a nice laugh as did I, until they informed me that they were serious about the price for him to fabricate the 3 foot piece.

The sales guy and the plumber exchanged a look and both agreed that it was the only way to fix the situation.  I inquired about using PVC, or a similar piece of copper or perhaps a short piece of galvanized pipe for the part.  

The sales guy begrudginly brought out a piece of pvc with an elbow to show me that it just could not be done any other way other than the $600 option his buddy proposed.  He went on to advise me that they did not carry anything similar to the pressure valve but that he might be able find me one.

At that point I did not even wait for the inevitable and additionally price gouge quote for the pressure valve and explained I had to step out to take a call.  Fortunately for me, and unfortunately for Josco, I have a background in construction although I had just come from a business meeting and my dress code may have thrown them off.  Otherwise an unsuspecting and trusting customer might have indeed paid Josco nearly $1000 for a 3' piece of pex pipe, a ball joint and a pressure valve.  

Not sure how these guys do business, but unsuspecting customers should know that the seemingly complete lack of ethics and integrity and the sales guy's blatant attempt to find the next mark while they rip off a customer is amazing to me.

From Josco I went right down the street to another plumbing supply house and solved the entire problem, with pex pipe adapter, ball joint, new pressure meter, nice and honorable people and a great experience for less than $125.

My opinion of Josco Plumbing Supply is less that 1 star, but that is not an option.  Yet another Buyer Beware type of situation.

Danny was amazing! We originally called him in to install a couple deadbolts on 2 doors in the house. At first I thought I would do it myself, but once I realized it was a lot more work than I had anticipated, we called in Danny. He was very courteous and friendly and quoted us for 1 hour worth of work. Not only did he install the deadbolts like we asked, he also fixed problems on both doors (one was not closing all the way and one was jamming) so they would close properly. He also patched up several areas around the door where paint has been chipped off throughout the years.

Once he was wrapping up, we were talking and I mentioned how one of the bathtubs in the house was not draining anymore so we couldn't use it. It turns out he is a plumbing expert too. Withing 15 minutes, the drain was back in working condition!

I live in a very old house so there are a lot of issues that need to be addressed. Finding a friendly, honest, and trustworthy handyman like Danny is rare, so we are very glad to have met him. I will definitely be calling him back when we are ready to tackle some of the other issues in the house. A List is a company I'd feel confident recommending to my friends and family. Thanks again Danny!

Once again AAA Auger to the rescue! After going with a different plumbing company that was underprepared, uncommunicative, and lacked the wear with all to do the job he started AAA Auger came in within 1 hour, found the main line and spent the next day finishing up why the previous plumber couldn't seem to manage. Thank you AAA Auger. We will have you to the top off next!

SAVED the day, more than once.  Thank you SM Plumbing for making MOM's house a priority during bad weather conditions.  Never was she out of water service until the repair was in progress.  Repair was faster than expected.  Thank you for removing the concrete covering the water line.  Times like these days, hard to find a plumber committed in making the customer stress free over a repair.

update needed:  Input for crew saved the direction per our plumbing priority's .  Staff on site helped MOM rest easy.   She was in good hands.   thank you thank you

Did I add, they billed us.  Payment no problem,  was invoiced & bill - stress free mom

The owner of this business is giving himself five star reviews, competitors one star reviews, and threatening lawsuits when he receives reviews he does not like. He's also attempting to circumvent Yelp's block feature by sending me argumentative compliments because I told him I would not be a party to a conversation online with someone threatening frivolous lawsuits. He seems to be a paranoid delusional, or, at the very least, has the constitution and maturity of a seven year-old-boy given his reaction (threatening me with a lawsuit) over a 3-star review. My opinion, of course, but he may be dangerous to others.

All this because I gave him a 3-star review with several concerns about the quality of their customer service and the level of professionalism (or lack of professionalism) one must have to leave one star reviews on all of his competitors pages (search Yelp for A&V Plumbing Bell Plumbing Rubio Septic, etc. Search Google for others.

This is the second time they have responded after a big freeze.  My water pipes froze and broke.  I'm guessing this happened on Thursday.  Today I noticed water running out from under my house, across my yard and down the alley several hundred yards.  They came within an hour of my calling.  There must be hundreds of broken pipes in Austin now beginning to thaw and leak.

Excellent service and detailed work.  Shannon was ready and willing to help us with our clogged system on a Saturday morning, which we appreciated very much!

Very experienced and attentive to all details at our brand new house.

Highly recommended for all plumbing services!  Six Stars

Chris Rios from Goettl showed up on time, quickly diagnosed the problem and got our A/C up and running.  I will use them again if needed.

Working with JW has been a challenge. It's been two years since I updated our HVAC and I wish I had gone with a more service oriented company.

In the onset, the initial conversations went well. As stated in other reviews, they are not the cheapest, but make persuasive argument. It all sounds great with them claiming nationally recognized name brand units and their own systems broken down by home size and efficiency.

However, my troubles started immediately during install of the outdoor unit. The name brand units they claim are actually their own brand, AMERICA's PRIDE, and not the national brand they pitch with. I raised a concern and they said the unit was actually a national brand and they just replaced the brand logo with their own. That smelled fishy to me (bait and switch) and I called them on it.

To make it right, they gave me a larger unit and said it was better for my home anyway. That's where part of my troubles began. i believe that it was too big for my home. The air in our home used to be über dry year-round. We even had to have humidifiers running at times because of it. Now, the inside humidity is on the opposite end of the spectrum with a 65% year-round average. It's almost 70% inside my home today, with outside humidity at 65%. As a result, mold is becoming an issue in my home, as I'm finding it in dark areas like in the toilet tanks and under my sinks. The expensive task of battling mold inside the home has begun.

The second part of the issue is that every JW service call comes with a hefty charge, even if there's an issue with the unit. They have a subscription fee you can pay for discounts, but it's all expensive, regardless. So, in effect, they put in low-quality systems with extra parts and gadgets like short-lived UV bulbs and  such, then hook you into requiring them to come out annually and pump you for $300-$500 annually. It's a racket.

We called them to come out and look at our system because of high humidity, and regular maintenance. The guy that came out performed maintenance and changed the filter. But, when we brought up the humidity issue, which is why we called them, to begin with, he brushed it off. He said it couldn't be their system, and said it was dirty ducts, even though all the registers were clean. When I pressed with evidence that the system was the problem, he said we'd have to schedule another service call so some could come out and check the system. He said the system could be tweaked to drop the humidity. But, I'd have to pay for another service call. But, he said we should call in the Spring because the outdoor humidity will be lower, and will be better for testing the humidity indoors.

Then, he tried to sell me a subscription for service.

Ray was very polite. Arrive when they say they will arrive. Let you know what the issue is and price before starting work.

DO NOT USE THIS PLUMBER!!!!
These guys do not know what he is doing! He attempted to replace a recirculation pump w/ timer at our house. He arrives at the house without a long ladder and has to borrow it. He left the old sump pump sitting in the attic and left a pool of water. He also never turned it on before he left and the timer was not working. We were only able to find out about this matter when we had a different plumber stop by to give us a quote about adding a gas line. He went up to the attic to check on the BTU of the heater only to find out the mess the prior plumber had left. Our system would have burnt out had we not had discovered this in time!
They are unprofessional and terrible plumbers!

avoid l&m at all costs and tell everyone to do the same. i can say, without a doubt, that was one of the most horrible experiences of my life. never in my life have i worked with a team so completely unprofessional, no consideration for the customer, constantly shifting blame to the customer and the worst work ethic (or lack thereof rather) ever.

* lucy lies #1 and 2: work would take 2-3 weeks and that her workers would be sensitive to the fact that someone was living in the house while work was being done.
* lucy lie #3: saying i don't get the final check until you are satisfied twice to which we nodded and replied, okay.
* lucy lie #4: she listed the projects spread out over 3 phases showing work to be completed in 2 weeks (we BOTH have this written out).
* painting needed to be completed BEFORE carpet was put in, so the carpet installation had to be pushed back due to painting taking longer than expected.
* the day of carpet installation was a state holiday, so we were home. the painters arrived at 9am to finish up painting before carpet installer arrived at 10am. we pointed out all area of concern re: paint. they agreed that work needed to be done and seem to be rushing to complete it before carpet installation.
* although carpet was installed, we continued to see areas of concern re: the painting.
* on a DAILY basis, we marked areas of concern with blue painter's tape per lucy's instruction. this continued until the beginning of week 3 at which time lucy asked us to stop placing tape on the walls because it was taking off the paint. i then texted her photos of the areas of concern instead. that day, our blue painter's tape disappeared.
* areas of concern continued to be ignored, so i chose to work from home to PHYSICALLY point out areas of concern.
* lucy lie #5: she said the painters said they had been working at our house every day. i told her i worked from home 2 days and they in fact had not worked at all one of those days. her reply was, oh.
* horrible work ethic example: i'd estimate around 40-50% of the painter's time was spent on the phone; working 2.5 hours was considered a full day; the painter sent his WIFE and DAUGHTER to finish other painting tasks.
* i have photos of an exacto blade on the kitchen table; fast food cups left around the house; nails all over the floor of the garage (which we have to enter multiple times daily since it's been serving as our storage area and we've had to live out of boxes this entire time while they work); photos showing work areas ignore time and time again; the instance in which they placed 50-60 pounds of wooden and metal bunk bed parts against 2 pieces of art worth over $200,00 (this was another horrible story).
* in our countless walk-throughs, lucy never took notes. her replies would be verbal affirmations of uh huh. okay. yes. right. etc.
* lucy lie #6: when it came to painting the doors, the painters only painted the outside panel of the door; not the inside. i confirmed with lucy that they were in fact supposed to paint both sides of every door. she confirmed yes stating she'd let them know. when i asked the painter if lucy had told them they were to paint both sides of the doors, they replied no. we were just supposed to paint the outside. for confirmation i asked again. the painter replied that lucy had not told him to paint both sides. i told him what lucy had told us, to which he replied okay.
* after the first day of painting, i witnessed the painter's son place the shower curtain rod back on the wall that had been primed that day. i assumed there was some painting-professional reason for this and i didn't not question it as it's not my area of expertise. the next day, i saw that the curtain rod remained on the wall and they painted around it. i then removed the rod so that they could paint the entire area.
* lucy lie #7: she said they would remove switch plates and tape over hinges before painting. switch plates were not removed, but instead, being painted on around the edges. i then decided to remove the switch plates.
* lucy lie #8: she said window treatment hardware would be removed from the walls before painting began. i saw they were not removed before painting began, so we removed them from the entire house
* at one point they filled our trash and recycle bins completely leaving no room for us to dispose of our trash and recyclables.

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