Best Plumbing Services in Austin, TX

Kevin answered our call early in the morning from a leak we noticed the day before. He had jibs early in the day but made an appointment for mid afternoon. He showed up earlier than expected and found the leak within a few minutes. He had recommended a Plummer but they were booked. He agreed to fix it himself. Which he did. The job was complete within a few hours. If you're looking for someone to find your leak Kevin is your guy. Very pleased with his response and service.

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

Great service!  Raul was so friendly and responsive.  I had a need water pressure meter installed.  He made sure I was getting strong pressure in all of my faucets and shower heads.

My Water Heater went out 12/27/2021. I called Ross Plumbing as recommended by a friend and the recording asked me to text the number with my information and the issue.  Cody contacted me that evening. I sent him a few pictures and explained the issue. He gave me a fair price and said he would move things around and get to it the next day if i approved of the price. I agreed.
He and a helper were at my house the next morning at around nine with the new Water Heater and were finished in very short order. My wife and I were impressed with his willingness and professionalism to answer any questions we had about the current job and any other questions we had about other issues in the house. I highly recommend Cody and Ross Plumbing.

Would definitely recommend the services of Ruben. He answered all my questions over the phone first and even asked if I could take a picture of the issue, then quoted me over the phone. I knew what to expect and what I was going to pay before he even came out. He worked with my work schedule and met me at my apartment exactly when he said he would, even called/text to confirm.

Very nice gentleman. He retrieved my grandmother's necklace that was gifted to me 19 years ago. I don't know what I would do without him. He gave me some plumbing tips and even cleaned up the area he worked on.

Looking for a family plumbing business? Call Ruben!!

Needed a backflow test done so I texted Lauren and she replied promptly with the price. After checking with a few other businesses, this was the best price so I texted back to move forward with the test. They emailed me an invoice, did the test the same day. They emailed once it was completed, I paid online and received a receipt and copy of the report. The entire process was excellent and convenient!

AJ with Greenshire Handyman came by to paint some shutters on my home that I could not reach.  His team did a fantastic job.  The communication was excellent and timely and he was prompt.  He brought the supplies he needed and the shutters look great! Thanks AJ.

Love this place! Has all the old school stuff. A little hard to find but well worth it!

Danny is the best handyman I've ever had the privilege of working with. He takes pride in his work, and will never settle for anything less than the best job done and a very satisfied customer. He's always able to help with whatever odd job or broken thing around the house we throw his way. Danny has helped us out twice now, and he'll definitely be back next time we need a handyman.

I called at about 10 pm on a Sunday and had help coming to my house within the hour..they found the problem and and fixed it right away, quick and efficient. Victor and Juan were very knowledgeable and provided a great service and a clean job.

CROOKS. Being a landlord in need for repair on my property, while not present in TX, i looked these guys up online a first time. They claimed my garbage disposal could not be repaired and thus replaced it, forgetting to leave the removed piece in the property, as instructed. Giving them the benefit of the doubt, i called them for a second repair, this time on a faucet,  to which they again claimed could not be repaired. The replacement would be $350.(?!) An honest plumber from Austin charged $150 for changing a faulty sealing package.

Bill and Diane Pair with Pair Plumbing & Septic have provided me with excellent customer service and work.  My farm is located about 20 miles from Cameron and recently all of my pipes froze and and broke due to the freeze.  The guys they sent to asses the damage were very professional and quickly identified the problem. The Pair's  were responsive and sympathetic to my needs and repaired my pipes.  This was not the first time we have had them service the farm, really good people.  Diane is a really sweet lady, more of a peach than a Pair!

This is the second time they have responded after a big freeze.  My water pipes froze and broke.  I'm guessing this happened on Thursday.  Today I noticed water running out from under my house, across my yard and down the alley several hundred yards.  They came within an hour of my calling.  There must be hundreds of broken pipes in Austin now beginning to thaw and leak.

I highly recommend Highland Lakes Plumbing. Shannon did a great job on a difficult bathroom job. He is very fair priced and is a very hard worker and efficient with his time. I will definitely be hiring him for any other plumbing jobs.

STAY AWAY - THIS COMPANY IS A JOKE!  I had them do a tune up on my five year old air conditioner.  The tech had several recommendations that needed to be done.  He could not tell me what any of them were until he puts the info into his laptop which would be 10 minutes.  30 min later he is still sitting in his car.  I told him I have to leave but he needed another 15 minutes before he could tell me any recommendations.  I told him I was leaving and to just call me with recommendations.  He recommendations MUST be done in person and refused to call me.  When I told him I could not wait, he said to just schedule another appointment to review recommendations because it MUST be in person.  I called next morning and the next appointment was two weeks later?  They want to me wait two weeks for someone to give me a recommendation on what needs to be done?????

I got a text that night asking how service was.  I gave them a one.  They asked what could be done differently.  I replied to please call me.  They responded back asking what the nature of the call is about???????

I had a number to service manager who tried to move up the original appointment.  I called him at 8:00 AM this morning and he ha not returned my call as of this afternoon.  I called the 800 number and was routed to a call center in CA.  I had to be placed on hold for five minutes while they looked up the local number to call only to have number just rang and rang!  I finally get a hold of someone in Austin and they could not get a hold of any service manager and said they would call me back.  That was two hours ago.  I call again and they don't see that I called in two hours ago.  Still waiting for someone to call me seven hours later.

STAY AWAY!!!!!!!!!!

After my last review I received a phone call from Mike in the scheduling department wanting to make things right.  The only plumbing issue we had at that time was our bathroom sink faucet needed to be replaced as it was dripping.  My husband had already bought the faucet he just hadn't replaced it yet.  So we scheduled a plumber to come out to replace the faucet.  My husband bought a second faucet so both sinks match.  Received a call saying the plumber was available earlier then scheduled time and would it be okay for him to arrive earlier.  Yes.  Bobby, who by the way is the best Plumber on earth, asked what needs to be done, I showed him and an hour & half later he was done.  He also fixed a toilet.  I would have given 3 1/2 stars but it's not an option.  I'm still a little upset with Jon Wayne Service Company but I'm no longer outraged by them.

He did fix my initial problem, but then he talked me into more.  At which point the accounting started getting Really strange.  send me money became a refrain alternated with but I'm saving you so much  I ended up over paying him $1297.  And in stead of just mailing me that money, he wanted to give me a check for the entire amount I had paid and then I woud give him a check for what I owed.  When I told him his check would have to clear before I could give him another check, he has quit calling.  

This seems like a scam to me

On his website he states he started his own business because he got tired of seeing people overcharged.  That is funny considering he charged us $100 for a hot water heater drip pan and would not use the identical one that I had just bought at Home Depot for $22.  He also charged us $150 for an expansion tank that was only $68 for the most expensive one at Home Depot.  $90 worth if parts that he charged us $250 for.  As soon as he left I saw the unit was leaking,  I called him back not even 30 minutes after he left.  He said he was in S. Austin and would be back around 5.  He never showed and I could not get an on his cell until after 8pm.   He then said to just turn off the water to the hot water heater and he will be back the next day.  We will see, that day is today.  Not happy and not impressed.

After dealing with Lucy Moreno and her business I think I have a pretty good idea of what it is like to go through a terrible divorce: I trusted the wrong person who repeatedly broke their promises to me and ultimately I spent a lot of money and needed legal counsel to make an awful person leave my life while praying they don't destroy my house in the process.
I contracted with this business to remodel my kitchen. In the beginning the initial project manager (Tom Estes) warned me that I would have to get tough with Lucy and basically kiss her butt if I was going to get her to perform all the stuff she promised to do. That was insane to me, I was baffled that her own sub was undermining his boss, and I shouldn't have to get tough with anyone who I was paying to provide services they enthusiastically agreed to do.  Tom also said that the comment Lucy hears most often from her clients is You lied to me! Lucy assured me that there would be no cost overruns, they wouldn't do anything we didn't agree to do in writing, I'd be happy with their quality work, etc.  
It turns out this business wrote the book on dirty contractor tricks. Every other day I was getting messages that work was cancelled and they'd have to start up another day. My favorite excuse was that when work couldn't start on a Monday for whatever reason, she claimed that it was easier to work a full five day week then to get started mid-week and only work a couple of days in a row so progress was pushed off until the following Monday. Sure, her crew totally isn't sitting around not making any money on another smaller project she didn't want to turn down in favor of my project because working a 3 or 4 day week is so complicated.
Even though our contract was fixed-price Lucy constantly hit me up for the cost of items she either forgot to include in the price or she didn't want to pay for.  Seemed like it was always a pushy, high-pressure sell to get me to agree to something now now now, the guy is here he can do it or he'll have to come back later type of thing. I always said no, and when I'd ask her why she doesn't think the contract means she has to cover it she'd throw up her hands and say hey, I won't  fight you on this one. I didn't want to fight either, I just wanted my contractor to do what they said they would do!
When I found substandard work in progress and complained I was told to relax and stop bringing these things to her attention because they're not finished and there's nothing to worry about. When I called her attention to inferior work upon completion I was blamed for not catching the poor quality work in progress and directing the sub to fix it (which under agreement I could not even do, the homeowner cannot direct subs). Everything was blame the homeowner, including the fact that I was trying to turn an old carport into a kitchen, something that was abundantly clear to this business when they bid on the project.
The previous reviewer totally nailed it: Lucy is a bully, and with a volatile combination of arrogance and stubbornness to the point of being surreal.  While standing in my kitchen as her subs ripped up parts of my new wood floor to redo it for the second time (and only after bitter complaining on my part) she refused to acknowledge that there had been any problems on my job and that we do quality work, we get nothing but compliments. Say what?!?  I had to hear that's the best that can be done until I argued, and argued, and argued, and argued to get things fixed. The project suffered from lack of oversight and management, with Lucy and much of her subs apparently incapable of applying logic or common sense to the work.  I spent more than one evening surveying what was supposed to be my fabulous new kitchen completely in tears trying to comprehend the insane mind that could think this kind of work was acceptable.  I must admit that a couple of her subs were honest, hardworking guys who obviously cared more about quality and customer service than Lucy did.
When the project failed to pass the electrical inspection Lucy doubled-down and refused to do any more work until I gave her the final payment, which clearly is not due by contract until all the work is done and the liabilities are cleared.  Lucy literally stated she did not care about the terms of our contract, she just wanted to be paid (greatest email ever, got it in writing, thank you!). Never mind the fact that it didn't pass the city inspection or that a sub (who had been fired early in the project before demo even started) had attempted to file an invalid lien on my property. She makes up the rules as she goes along and I don't think she ever even actually read the contract that we signed.  Her work ethic reminds me of a drug-addict: lie and do whatever it takes to get the money and always deny any problems exist.

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