Best Plumbing Services in Austin, TX

The guys were super nice, quick, efficient and left absolutely no mess behind. I highly recommend Sosa. They installed 3 toilets in under 2 hours and took the old ones out.

Updated review and rating:  
despite the scheduling issue they did reach back out and continue to offer the best remedy possible given the situation.
In an effort to be understanding I can see they are trying, and  in my opinion, that matters significantly.  I have already found anther company to show up same day and fix the issue. But I believe Austex did the best they could given a rough situation.  

I had a scheduled appointment for 9am on a Friday.     I get a phone call at 930am stating they can no longer make the appointment today. But could reschedule in 2 weeks.....

Absolutely terrible customer service. I called as we had a large break in our water pipe and had to turn off the water completely. I was asked to send over my contact information and informed that someone would stop by in the next 1-2 hours to assess. I missed work to stay home and wait for the plumber, who never arrived. Additionally, I never got a call to say that the plumber was not coming. The next day I reached out again as I was still without water and was advised that they were busy and never got around to it, because that's how plumbing jobs work. If they were busy they should not have committed to come in the first place, and should at least do the courtesy of informing customers that they will be unable to keep their obligation. They agreed to visit the following day and I asked if this was a sincere promise and I was told that I should probably find another plumber. I am truly aghast that this business was reviewed so highly and I will not be seeking his services again. The highly rated reviews were clearly in exchange for discounted rates, as other reviewers mentioned. Exceedingly disappointed.

Colony Home did a fantastic job on my house! John was a great communicator and he personally owned the job from start to finish. Everything was done on time, on budget, and with great workmanship. Don't let the small number of reviews here fool you, John may be somewhat new to Texas, but he's been a pro contractor for a long time!

When I originally found out that I had water damage in my house the part I was worried about the most was the restoration contractor. I've had an iffy past with contractors in Texas. However, from the very beginning John was honest and forthright about what he could do and how he did it which put my mind at ease and eventually led me to select Colony Home for my restoration.

He helped me walk through working with my insurance company (which turned out to be a significant part of the process), he provided clear and detailed statements of work, and he was always very clear in his communication. From start to finish John was hands on with the process and he always knew what was happening with my house every step of the way.

In the end his team did a great job on my house! Most of my 1st story floors needed to be replaced and it turned out perfect. He replaced a section of my kitchen cabinets and I couldn't be happier with how they turned out. The old and new cabinets flow together in my kitchen and you can't even tell which is new and which is old, that's how good of a job he did. Finally, he was the only contractor that got the insurance company to provide for cleaning as part of his estimate which turned out to be a must with the flooring work we had to do. Because of that cleaning we had a nice home to walk into as soon as we were ready to move back into our house.

All in all, John made the experience almost effortless. I would definitely recommend him to anyone looking to do restoration work.

Felix is the pipe whisperer. I've never seen anyone who can diagnose a problem and fix it as quickly as Felix. He is prompt, works fast, and gets the job done. I had to call him on the morning Christmas Eve to fix a leaky toilet, and he was there within 30 minutes after I called him to take care of it. Now that is what I call service! I always call Felix when I need a plumber. I've recommended him to several friends, and they call him now, too. Felix is the best by far!

These guys did a great job replacing a busted sprinkler valve for me. They were prompt, courteous, reasonably priced, and did great work. I'd definitely recommend them.

Honest and do good work. Knowledgeable  plumbers.  Worked with us on our remodel and also helped us last minute. Highly recommend.

Incompetent and Rude. Guy has no business still offering his services. Not professional grade.

Eric was an extremely nice, helpful, professional, and caring plumber. He took the time to check on my plumbing issues on Tuesday and patch me up until the repair could be completed on Thursday with no extra charge. He was prompt, able to work with my scheduling conflicts, and completed repairs very timely. His prices were very fair as well. He clearly cared about protecting my property and even did little things like tighten the toilet seat which I didn't even say anything about. I can't speak highly enough of Eric and his team. He was even nice to my dog! We are happy to have found our plumber in Austin and highly recommend him to everyone in the area. Thanks, Eric!

These guys are the nicest, most professional plumbers I've ever worked with.  Professional on the phone, punctual.  Love their communication.  This would be a five star rating except for the price.  I paid $300 for them to clear 2 slow draining sinks of hair clogs.  They arrived at my home at 10:00 and were gone just before 10:40.  The actual work took less than 10 minutes.  

In their defense, they showed me the price and I agreed to it, but that was before we knew how easy this job would end up being.  I assumed it was a much bigger problem.  Based on their stellar reviews I would have expected them to discount the work more after we learned how easy the repair was to complete.

I appreciate and respect that this is a small business and they need everything they can get to succeed, but I do feel that I was overcharged for the amount of work that was performed.  I am not sure if I will use them in the future or not, but that's solely based on price.  I would rate them 5 for service and 2 for price.  I gave them a 4 star in the end because 3 felt too harsh.

They are a quality company, helping at my home and a place if employment. Both situations were handled in a timely manner and fixed the plumbing problems!!!

If you need a good, honest, straight talking skilled plumber, get with David Richards and his team at Clear and Present Plumbing.  I had a water leak in my yard and got on Yelp and looked up plumbers and sent out a request to several for quotes and availability through the Yelp app. I got 3 replies but David's was the first and most detailed, so I decided on him and his company. I finalized the appointment for Feb 9, 2018 through the Yelp app. David and his apprentice Brother James provided a courtesy text that they were in route to my home and arrived during the appointed time. I was very pleased. These guys wasted no time in getting started, finding the issue and proceeded to make the repairs all while keeping me informed of the repair progress.  The issue was a bad elbow joint that broke from ground shift and root growth. David and James replaced this with a stronger 90 degree joint and encased in sand after removing the roots so the repair would hold and even provided a 1 year warranty on the fix. So it was better than ever now and the final cost of the fix was actually $25 less than the original guesstimate. I was beyond pleased. To top it off,  David sent the detailed invoice by email and it had a link attached to make the payment easily with a multitude of payment methods which was super convenient. I will not hesitate to contact Clear and Present Plumbing again for my plumbing needs. VERY RECOMMENDED!!

I had a problem with my heating not working on a 43 degree night and Javier the dispatcher was extremely rude and unhelpful. He explained that they had a full schedule but when I asked if we could just have someone troubleshoot over the phone with us, he flat out refused. To make a long story short, our call led to both of us yelling to be heard and him hanging up on me instead of helping. When I called back he said his job consisted of nothing more than putting me on a schedule for tomorrow. I pointed out how easy it would be for someone with knowledge to call me about the thermostat/furnace to give some guidance on how we can make sure everything was on and he told me to go get my manual. I told him I'd continue calling until he got someone to help me, and he happily replied okay fine. Then he went on to tell me how he wouldn't be doing anything except putting me on the schedule for tomorrow and for me to call my builder who selected his company. I took his advice and spoke with Robert from DR Horton who kindly walked us through things we could check to make sure the gas, breaker switch, and furnace were on. He took the time to help.
How disappointing it is that this company would have someone like Javier for their after hours contact. I work in a call center for a large co., and had one of my employees treated a customer with that kind of disrespect, they'd be finding employment elsewhere. Maybe Javier should be doing the same...IJS

My mother here in Lago Vista Texas had GC come out on Monday, March 30th, 2020  to replace an old and leaky outdoor faucet. They had done the same for me a year or so ago for around $200. The GC employee at my mom's place looked at the fixture and then came back and told her it would be $1100.00. My mother is 81 on and on her own now and doing things my dad used to do. She was stunned...but with no knowledge of what a true and honorable cost should be...she signed their electronic work order on a notepad. The job took an hour to an hour and a half...and it was only one GC employee there. I find it hard to believe that a replacement faucet, $70 service call and the time of the GC employee could honorably come to $1100. We have asked for a copy of the work order and receipt. They still have not provided one so that we can verify the work done and its legitimacy. Be careful.

Replaced disposer, one day service. ERIC DAVIS service specialist was excellent.

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