Best Plumbing Services in United States

Excellent customer service. I was a little overwhelmed walking into this massive hardware plumbing electrical store. It appears they have everything and more. I knew what I needed and actually stumbled upon the exact item I was trying to replace. Once I arrived at register I had many questions and the sales rep/cashier was patient and kind. It was a great experience!

Quick to respond to my call. On time, as promised. He unstopped my drain, I had had another plumber out prior that was unable to.

Love Shannon! He has always been there when I need him and bent over backwards to work me in when my kids condo had a leak. He has always done great work for me and never ran my bill up just because like other contractors.

We needed a faucet installed in our kitchen.  When the plumber told us the cost was $385 I was stunned but it had to be done.  They advertise a 15% discount for senior.  I told the plumber we were seniors and he told us he already figured that in our price.  He never asked and we never told him we were seniors until I mentioned the discount.  Not only does this company charge to much they take advantage of senior citizens.  Our only source of income is Social Security and this really set us back.  We made a horrible mistake using this company.   Please don't call this company especially if you are a senior.  I don't know how the sleep at night.

Where do I start other than I should have looked at all the bad reviews this company has before I called them out.   Had a small faucet leak on a Saturday. ..... waited several hours...... then a poorly  qualified or maybe just lazy?  plumber comes out only to tell me the job is going to be very costly and it won't be worth it for me to hire them and to try and fix the leak myself..... the guy didn't even bother to examine the faucet ...... cost me $80 for that piece of advice.  Very professional?  Never using this company and wouldn't advise you too either.....

I understand you needing to make it sound better, as a business ...however  No pricing was discussed or quote given before, during or after the work was completed and bill handed to me. It took 15 minutes to make the repair and 15 minutes for PVC glue to dry and check all good. How that equaled 2.5 hours I'll never know. Except I was charged for you not bringing what I explained needed repaired and had to shop for those parts

The tech that came out, Taylor, was great. He was as friendly and professional as could be. I told him what the problem was and he said he could fix it quick, and he did. He popped up on the roof and ran the snake and job done. Less than an hour with no material other than gas he spent to my place. $343 for less than an hours work. Taylor, why work for a company that rips people off? Never ever will I refer this company and I will tell everyone how ridiculously over priced they are.

They installed a unit a little over 2 years ago, shortly after, our ceiling collapsed because of a faulty cut off switch, they came out and fixed the ceiling and the switch.
They came out June 2nd at a cost of $140 and they are supposed to thoroughly clean and service the unit, on July 29th less than 2 months since the service the unit malfunctioned, with the same problem as before, this time the cutoff switch worked, and shut down the unit, we called them and their answering service and were told we would have to wait until the 1st of August for repairs.

    We had to call another provider to come fix the unit, when they came out, they said that the units P-Trap needed cleaned out, and it should be done once a year on our type of unit. and that is what we paid this company to do and apparently, they charged us $140 for nothing. also, we had to pay $299 out of pocket to another company to thoroughly clean the unit, since this company did not.
   I have requested a refund for the $140 service call that did not happen and the $299 because they did not do a proper service call on June 2nd.

To this point all they have done is cancel our labor warranty and are refusing to take responsibility and are not paying the $439 out of pocket expense they owe. my experience with this company is that they do not honor their Labor warranty, they did not do a proper service call in June and will leave you hanging with out-of-pocket expenses instead of honoring their work.

Poor business practices!!  This company went to look at a commercial job and submitted a proposal for repairs.  Once the proposal was approved, they refused to do the work.  They said they wouldn't do the work under our terms and conditions even though they were provided before they went out the first time.  Would not use this company ever again.