Best Plumbing Services in San Jose, CA

My water heater repair request was sent to 5 service providers randomly by Yelp, and JM plumbing was one of the three responded within an hour. Although their quote was not the cheapest and they had no reviews in Yelp, but I was convinced they were the best technician for the job because how sincere and knowledgeable they showed over the conversation. I did not regret my choice. JM was very responsive to requests and flexible on schedule. They got job done professionally.

I have a long over due repiping work for my house. I got many bids. Yuri explained to me the detailed process and put it in the bid as well. The price is moderate among others. During the repiping, we found the drain pipes are also due to replace.

Their office did a wonderful job to communicate. That includes daily schedule as well as city inspection. The guys working in my house are super friendly. They came in time and seems very considerable.  They even put a service clean-out at back of the house so it will no longer require to get into crawl space to clean out main drain.

Here comes the losing star. I have an upscale European valve (Grohe) for my shower. After repiping, no more hot water, only cold water comes out. They suggested us to pay $300+ extra and replace it with Delta. After resistance from me, they send their master plumber. They ask me to pay parts plus hourly rate. Based the feedback from Grohe support and other plumbers on Yelp, I understand it's matter of flushing the valve after repiping. By then, I realized that they are a repiping company, not a plumbing specialist. With the information from Grohe support and other plumbers, I worked along with their guys, step by step, it didn't take long to get the valve flushed. Then everything back to normal.

All in all, I have pretty good experience with them. I feel if you have valves due to replace as well, they should do a much smoother job.

If you're in need of a plumber don't hesitate to call Mark from Triton Plumbing. When our toilet, after numerous different attempts, refused to cooperate we called about 10 plumbers in hopes that one of them would be willing to come out on a Saturday night. 7 of them didn't answer, 1 was way too expensive, another charged by the hour, and then there was Mark. He stated over the phone he had a flat fee and could be over in 20 minutes. I went with Mark because of his sense of urgency and honesty. He arrived when he said he would. I was impressed with the fact that he was able to diagnose the problem within seconds. He unclogged the toilet within minutes and even offered us advice and numerous strategies for future toilet troubles. I truly appreciated his genuine attitude, promptness, and expertise. Give him a call, whether you have a BIG plumbing problem or a little one.

I had a broken water main a couple of weeks ago and fortunately I found Pipe-Thru Trenchless Plumbing to help.  Jose was really responsive and professional.  He took the time not only to check on everything but also to explain to me in detail.  His estimates were itemized and precise.  The day they did the work happened to be the hottest day of the year (100F+), but the crew worked very hard for the whole day.  They paid attention to every detail until it's done perfectly.  They are also very kind and friendly folks.  They installed the new pipe, added extra valves and safety features.  Most importantly, no broken concrete, no mess, not even any trace of repair.  Thank you, Jose and Crew!  

Highly recommended!!!

Thank you 5 Star Plumbing for coming to the rescue when my shower got clogged! As a woman with long hair, it's inevitable for the drain to clog from time to time. I was having visitors come over and needed to have this situation fixed ASAP! I called 5 Star Plumbing and they gave me a reasonable quote and were able to come super fast! They did a great job and offered tips on how to prevent future clogs. Thanks for the fast service and well trained staff!

Paul's a genuine godsend. He's completed numerous projects for us now and has always done a solid job. He's timely, professional and has incredibly reasonable rates. We worked with several handyman before finding Paul, and none of them compare. You won't be disappointed!

Ricardo came into my house exactly at 1 as requested. He fixed my faucet and even installed a new soap system alongside it. All very quickly done within the hour.

I had a clogged sink because the garbage disposal was not working properly, and David came to our rescue. I made my request on a Friday, and they were available on the same day. However, I requested that they come on Saturday instead to avoid taking time off work, which they kindly did. David was respectful and wore booties without me asking. He assessed the situation, and told me it would be a quick fix rather than replacing the entire garbage disposal (whew), and sure enough he fixed it. Thank you David!

My husband trying to do a DIY project to replace the spout with diverter in the bathroom tub. In doing so he broke the faucet along with the piping inside the wall. At that point he didn't know what to do. He called Best Bay Plumbing and Russell the owner came out right away. He saw the problem and he cut open the wall and repaired the piping along with the faucet. He was very professional and he charged me a fair price. I am very pleased with his quality of work and I recommend his company.

Owner is very easy to deal with.Eric is his name great family owned and operated plumbing company.

I was asked by someone who does not speak English to get a plumber. She didn't want a plumber - especially because of her language barrier. So she waited years until there were many issues / problems in the house. Many times, I was wiping up yucky stuff leaking onto her floor - it was so gross!

So I was looking for someone friendly and patient. If you search for plumbers in the Bay Area by highest rating, Shane comes up #1 BY FAR. I'm familiar with Yelp, so I read through some reviews because it's nearly impossible to have a 5 star history like that, especially in a job like plumbing.

The house owner that doesn't speak English said this about Shane - just from observing him working on all the plumbing issues (some serious):

Shane is hard working, fast, efficient, and has an honest and positive personality. He leaves your house with everything repaired and fixed very well. And the customer (she's referring to her feeling) is left in their home feeling happy with a sense of peace.

I find her feeback of Shane significant because you can imagine how amazing he is if so much is said by someone who can't even speak directly to him.

It's rare to find a human being with this level of dedication and care - especially bringing it to his work, and even more so, in a difficult customer service role like plumbing.

I read his mission statement and I absolutely agree Shane treats every customer like his own immediate family. In fact, my brother also does plumbing and other work - and I already know (because we asked) he would have CHARGED MORE!

Shane's not just honest about pricing, estimate, etc. He's also sincere with whatever kindness and respect he brings with him when he's in your home.

He also patiently answers all your questions. Some service people give off a vibe like DON'T BOTHER ME! because they want to save time and make the money. But Shane is positive and patient - qualities that make customers at ease to bring up any issues / concerns (no matter how small).

Maybe one day if he grows a sizeable company, he can write books about customer service, being a great human being, and give motivational speeches or construct customer service programs / training for all types of corporations. (A multi-billion dollar industry).

In my experience, when a plumber leaves your house, you're like omg. Maybe they stepped all over your house in dirty boots, acted like they can't stand fixing your stuff. But with Shane, you wonder when you'll see your new brother again!!

Leo was great help in installing new garbage disposal at fair cost

Called a couple plumbing and rooter hero was the first to be able to respond so that's good.  Julio came and was professional and polite and tried the $77 snaking solution which unfortunately didn't work as the issue turned out to be main sewer pipe slippage about 85 feet away from access point and required the much more expensive sewer repair after additional diagnosis.  While expensive, we were kept informed of all the cost of each step and provided estimate.  All works were completed per estimate from cost and time perspective and Julio kept us informed throughout.  Hopefully never need additional services, but if I did, wouldn't hesitate to call rooter hero again and would recommend them

I had a potential clog in my skimmer line for a pond and waterfall feature in my backyard. I contacted Mike Counsil and they sent Bobby Mata and his partner the very next day. They were prompt and got to snaking the pipe immediately. This was a tough job and Bobby and his partner worked in the sun for a good 2 hours. We discovered there was no clog indicating some other motor related potential issue. I was blown away when Bobby said he would not charge me anything. They spent 2 hours in the sun to help me out and did not even ask me for an investigation fee. I think Mike Counsil may have earned a customer for life. This is true customer obsession.

Counsil Plumbing is the best!  Mike came out for a consultation to determine what was wrong with the kitchen sink and within 15-20 minutes he new exactly what was wrong and that it would be an easy fix.  He gave us a very reasonable price quote and worked with us as we saved the money we would need to fix the problem.  As soon as we had the money we called and scheduled the appointment.  I was given a promise that Valerie would call me 30 minutes before he would arrive to make sure someone would be home.  Mike showed up within 5 minutes of the 30 minute time frame given.  Knowing what the problem was he went right to work and didn't leave until the issue was resolved.  He made sure that the clog was clear and even made sure the garbage disposal and dishwasher were working before he cleaned up and left.  Mike took the time to explain everything he was doing and gave us some very interesting advice on how to avoid future plumbing issues.  He is very knowledgeable and a pleasure to work with.  I hope that we won't but If we ever have plumbing issues again I will be sure to call Counsil Plumbing.

Counsil Plumbing is the son's small family business and should not be confused with Mike Counsil Plumbing, the father's big high-end company.  Both father and son are named Mike so it is easy to confuse the 2 companies but once you have pleasure of working with Mike (the son) you will never confuse the 2 of them again!

Replaced the garbage disposal. The price is reasonable and no extra charge. Everything is finished in half an hour

Beautiful job!!!!!!! On time!!!!! Home water shutoff valve replacement. Very happy!!!

We had a clogged toilet that had run up into the adjacent tub.  The contractors assigned to us by our warranty company determined it was a partial mainline blockage and refused to do the work / tried to pawn it off to one of their friends. After a few weeks of going back and forth with our warranty company and their respective contractors dragging their feet, we decided to take a shot at finding our own contractor

Elite Rooter responded same day, and their prices seemed to be fair ($79 drain care special, further quotes upon arrival if needed). Erick explained everything very clearly, concisely, and professionally. He explained that because our condo was upstairs, it was impossible to do a clear out from the ground drain because the auger / pump won't work when trying to aim it upwards. So they unfortunately had to remove our toilet and use the tools in a downward vertical trajectory and that seemed to clear out the drain. So what was $79 became closer to $180 (still reasonable considering what our previous contractors quoted us i.e. $400 - $500 for a clear out).

After an hour or so, Erick could've left and said job done, but instead he wanted to ensure the problem didn't persist--great customer service!

His instinct was apparently spot on, because when he added pressure to the line the water still backed up (although not as bad as before). His supervisor / sewer line specialist came with a fiber optic camera and ran it down the line and that's where we discovered that large sections of the pipes were corroded.

Elite Rooter explained the only way to fix this is to replace the pipes, which is pretty darn expensive (seriously google it and try not to have a heart attack). Usually I would remain skeptical and say a contractor was trying to pull a fast one on me. However the fact that they showed me the pipes through the camera feed, I could clearly see the difference, and I did research after they left to validate the severity of the problem, proved that Elite Rooter is committed to customer care and customer confidence.

I would definitely recommend Elite Rooter for any future plumbing needs.

Needed my drain snaked from calcium build up.   Trevin replied immediately and gave my a quote.  He offered to come out the same day but I put it on hold to tried some acid to dissolve the calcium.   I ended up having to go the mechanical route he was out the next morning after I called him back.

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