I've done 2 projects (one immediately after another) w/ these guys. I'm going to make 2 reviews here.
Overall, Pipe-Thru did a good job on both projects. They also cleaned up (mostly) after they are done. They also finished on time. There were a couple of minor issues that they could improve on. The cost was competitive.
First project.
The sewer pipes underneath my house are all cast-iron. Many of them are corroded and have been acting up lately. I've gone through a couple of other plumbing shops, and both of them shown videos of how bad the pipes were. I've then decided to replace all the sewer lines underneath the house.
Jose's quote for the job was more competitive than the others. Based on Yelp review, we chose Jose's Pipe-Thru. One caution, Pipe-Thru tends to be very busy.
On the scheduled date, the crew showed up early, did a good job, and finished on time, as promised. I did not go into the crawl space to check. Looking through the crawl space openings, looked like they did a good job.
They also cleaned out all the old pipes.
On minor negative is that between the 1st and 2nd job, they have to put a temporary pipe between the new pipes and the old pipe between property foundation and the street. This temporary pipe was not sealed/tied-down in anyway. So the sewer was leaking between the 1st and 2nd job. They could have done a better job w/ this temporary pipe.
Second project.
We also wanted to replace the sewer pipe between the property foundation and the street, also adding two clean-outs at the two ends of this replacement pipe. We chose Pipe-Thru for this job as well, to be done the next day after the first project.
Again, on the scheduled date, the crew showed up early, did a good job, and finished on time, as promised. The technology that they used was pretty interesting. It prevented from digging a long trench from the property foundation through the front yard. I now appreciate what pipe-thru means.
The city needs to inspect this 2nd project. It was scheduled more than a week after Pipe-Thru put in the new pipe. On the scheduled inspection date, Jose showed up before the inspector and prepared everything. The inspection went through smoothly. On the next day, Pipe-Thru showed up and completed all the loose ends.
Overall, Pipe-Thru did a good job on both projects. They also cleaned up (mostly) after they are done. They also finished on time. There were a couple of minor issues that they could improve on. The cost was competitive.
A minor minus point here:
After I've made the final payment, I'm still waiting for my final receipt (usually email), after 2 days. I'm also still waiting for an email/text/phone-call from Jose about an issue that he discovered during the inspection.