Best Plumbing Services in San Jose, CA

Juan was awesome. And respectful. He showed up right away and got the job done in a timely manner. Highly recommended. Thanks Juan!!!

Nick was wonderful to work with: skilled, professional, and super knowledgeable. He's prompt, his prices are fair, and he's always easy to reach. I would definitely work with him again! Also, he likes cats, so he's good people.

Our water heater failed last Thursday. I called Simply Green Plumbing Friday morning, they were out early evening to take a look. I was given an estimate of $978.61 to replace the pilot. When I got home, the part was installed and the heater still didn't work. Russell told me it was likely the burner assembly and he'd have an estimate for me Monday morning.

I did some research on Saturday and found that the average charge for the pilot replacement is $300.00. His estimate at three times that was a huge red flag.

Monday morning, I received a text from Russell that his guys had the parts and were on their way. Almost simultaneously, I received an email from Russell with the following estimates:

Option #1-Repairs +or- $TBD, = Est @ $1,800.00 (no description of the work to be performed or itemization-could it be any more ambiguous?)

Option #2-Full Replacement Water Heater = $4,696.00

Option #3-Full Replacement + Additional Warranty = $5,596.00

Option #4-Replace Recirculation Pump W/Above Options = $6,583.00

I took one look at these prices and told him not to come, I would have someone else do the work. I sent him a check for $300.00 to cover his time and cut my losses.

Next, I called Rob at Moomau plumbing. He told me that the AO Smith water heaters were known to have burner assembly problems. Billy, one of his guys, came out and took a look. He replaced the burner assembly, control valve, and recirculation pump for a total of $779.09.

A couple other things worth mentioning:

1) This water heater is only 6 1/2 years old (would you agree that this is a
    premature failure in your experience?)

2) This water heater was installed by Simply Green Plumbing

3) Simply Green Plumbing offered us no consideration given the age of the
   water heater, the fact that they sold and installed it, or because of the  
   known burner assembly problem  

4) 6 1/2 years ago we paid Simply Green Plumbing $2,900.00 to replace this
   water heater. That was a premium price then and still is by today's
   standards

My shower valve broke and needed to be with the new shower set. The plumber was very knowledgeable and provided me with a couple reasonable and affordable options. Once I selected and option he got started right away and completed the job fairly quickly. Excellent service!!

I have used Citywide Plumbing quite a few times and have been happy with their work, They always show up on time and solve my problems.

I've used Reed Plumbing on two occasions.  Both times they have provided excellent service.  They are honest and reliable.  What more could you ask for?  Customer loyalty!  

The firs time I used them to clear some drain issues.  Marco noticed that I did not have a proper clean out installed because of the age of my house.  I went ahead and had him install the clean-out, which he did right away, and at a good price.  

The second time I needed them was on short-notice for a gas line run to my fireplace.  I told Marco that unfortunately I was having the gas log set and fireplace screen installed in a couple of days.  I had ordered the log and screen a couple weeks earlier but forgot to get the gas line ran to the fireplace.  Although I could delay the installation, because the fireplace wasn't ready and it was short-notice for the line install.  Marco said he could move a few things around and get it done for me the next day.  True to his word, he was at my place by 10:30 am the next day, and had the line installed within a few hours.  The log-set and screen were able to get installed the following day.   This was possible because of Marco's customer loyalty.  Everything works great.  

Thanks Marco.  Reed Plumbing is awesome!  I highly recommend them.

Our garbage disposal wasn't working, and Gator Rooter and Plumbing came out right away, the next day! His price was reasonable and he was nice and explained what the issue was. I'd definitely call him again for another plumbing problem!

Abdu is very polite and professional. He fixed the broken rod very quickly. The work is neat and clean. I would come back to him for sure.

My dishwasher was getting clogged, and I called to schedule an appointment. Over the phone, he gave me a quick thing I could check on my own at home (pipe to sink clogging), which did the trick. Really appreciated him being focused on solving the problem in the quickest way possible, rather than coming by for an appointment (even though that would have made him money). Thanks!

Our underground drainage from downspouts was blocked and backed up in recent storms. After Hour Plumbing sent Tyler to clear it and he did a great job of  Hydro-Jetting roots that had entered from the street and cleared the problem in less than an hour. He was friendly and easy to work with. After Hours Plumbing makes smart use of customer friendly technology throughout the engagement. I found it easy to reach out and connect with them quickly, schedule service, approve work and pay our invoice. We're very satisfied and would use them again.

On time, great service, pleasant  and knowable about what and why the heater  needed to be repaired . Great guy, Hime was fast and clean.

Josh is fantastic! I've had him/his team put in plumbing for a new shower and come out to fix a leaking kitchen sink faucet (separate occasion). As others have said, the fees are quite reasonable. I also appreciate that he and Jim are both on time, and that Josh is quite communicative, whether by email or text (and probably by phone, but I didn't try that). I can't imagine looking for another plumber now that I've found these guys!

I had a water heater installed. I called Henry's Plumbing to get a quote. It was the best quote. So I went to Yelp nothing but great reviews. So they were the best price and great reviews. Of course I had to go with Henry's Plumbing. They came the very next morning and within 2 hours I had a new water heater installed. Ben and Leo were super friendly. knowledgeable and thorough . They explained everything they did and how it works and what to do if I need to change or take care of something with my new water heater, if need be. Bottom line I am sooooooo happy I had gone with Henry's Plumbing if I ever need there services again I won't hesitate to call them and if anyone needs any type of plumbing service these are the people to call , You won't regret it! That's why I'm writing this review. I always love to share great experiences!!!

called to get an estimate on how much it would cost to install a smart Thermostat. told me they would need to send a tech out to give me price. not only do i need to pay a service fee to have them come out but they could come out and charge me more than normal and if i say no im out the service fee money. saying i dont have the cost or im not a tech i dont see how hard it would have been to text or call one of their techs since everyone has a cell phone now a days.

I needed new shut-off valves in my bathroom installed as they were old and one wouldn't close all the way. I am pretty good at basic plumbing, but I was concerned about the poor condition of the hot side -- that the part might not remove properly or other complication would come up if I tried to do it myself.
I called Eldridge & Son due to good reviews. I described the situation to Nick and he said he could come later the same day. He provided a good estimate of the cost of his time and parts on the phone. He arrived right on time. After an inspection he confirmed the cost and thought there would be no problem.
He did a great job on the replacement and cleaned up afterward.  His estimate was perfect. Nick answered all my questions and provided great information for when I am installing my new vanity and sink... he couldn't do that because I have to paint first. :-)

Vince from VIP Plumbing did a great job installing a tankless water heater.  His estimate was reasonable and he even lowered the final charge when the materials used were  less than estimated. Vince and his assistant arrived promptly and worked all day. I love this new tankless water heater and would recommend VIP for any plumbing needs.

We needed 2 replacement toilets.  Camille was very helpful and knowledgeable about the TOTO toilets and we were able to have them installed the same day we bought them since there was some room in their schedule!  Overall, we couldn't have been more pleased with the experience!

Our main sewer line started backing up late on a Sunday. Within 90 minutes, we had someone on-site and snaking. Javier S was quick and informative, and did his best to get the job done. Unfortunately, he had to finish the job the next morning with a little more water pressure. But it was done and dusted, and now I no longer have a moat!

I was so desperate for a water heater after ours started leaking all over our garage floor. They installed a new water heater the next day-wow. So thankful that I found such a nice family owned company.

Benjamin Franklin plumbing sold us an on-demand water heater 7 years ago which recently started leaking.  We contacted that manufacturer of the unit who provided us with the new heat exchanger which was covered under warranty.  Unfortunately, labor was not included in the warranty coverage so we contacted BF plumbing to have a service person come to our house and replace the part.  Here is a summary of our experience:

I asked the person on the telephone if BF has experience servicing this make/model water heater and she responded, Oh yes absolutely!.  I then made an appointment to have a service person come out two working days later, between the hours of 8 AM - noon.

On the day of the appointment, having taken a day off work, nobody had arrived by noon so I called them and the person I spoke to told me that they had a scheduling error.  So much for the company that advertises itself as The Punctual Plumber.  To their credit, they apologized and told me they would have a technician out by 2:00 PM and the technician arrived shortly before 2:00.  I thought that everything would be back on track, but this was when things got ugly....

The technician told me that the unit was installed incorrectly and offered to fix everything for me.  When I told him that the unit had been installed by Benjamin Franklin Plumbing, he told me that the company was under different ownership previously and that they were not responsible for what the company had done when it was under prior ownership.  Even if that was a true statement, I would think that a company with an ounce of integrity would stand behind an installation that has their name attached to it.  When I told him that I only wanted the leaking part fixed, he hum-hawed around, telling me how difficult it would be to repair, and then stated that he thinks someone back at the shop knows something about these units but that it is too difficult to fix while is it hanging on the wall and would need to be completely disconnected and taken back to the shop (not true according to the manufacturer of the unit).

He then told me he could get me hot water the same day be installing a new unit at a discounted price of FOUR-THOUSAND-FIVE HUNDRED DOLLARS!!!!  We paid 3,500 for the original unit which had included all of the conversion costs to switch to a tankless water heater.

I sent him away (thankfully he did not charge for the service visit...he was clearly embarrassed) and referring to the instructions that came with the replacement heat exchanger, successfully changed out the part myself, having had no prior experience, and without removing it from the wall, in about four hours simply by carefully following the instructions provided by the manufacturer of the unit.

Pretty sad when a company misrepresents its experience, arrives late, does not stand behind its prior installation and tries to take advantage of the situation by selling us an even more expensive unit.  Also pretty sad that they are unable to service a unit that they sold us.  On the positive side though, if the dang thing ever leaks again, I will know how to fix it myself (it really wasn't that difficult).

I gave them one star only because zero stars is not an option.....