Best Plumbing Services in San Jose, CA

I had Water Quality Plumbing come in to replace a water shut off valve and install new shower trim.

Visit #1
They did a good job of replacing the valve but left a hole in the wall.  I was told to make ANOTHER appointment to have someone come patch the hole and put in a box to access the new valve which was in the wall.  For the shower trim, the plumber didn't bother to look at the existing valve or rough in even though I asked him multiple times to just take a look since there is a vent behind to see if what he was thinking was even possible but he cut through the wall behind the valve and after cutting through 2 walls found the vents were obstructing his access.  He couldn't do the work and now I had 2 holes in a bedroom.  So I scheduled 2nd appointment to patch all the holes and put in the box while I ordered a new shower trim that they could install from front with a smitty plate.  Took about 1.5 hours.

Visit #2
The sheet rock guy came and patched up the holes but didn't bring any box with him for the valve so left a hole to access the valve but I can't even access it to turn it.  Told me someone from Water Quality Plumbing would call me but no one called me back.  I called them and still waiting for them to call me back once they talk to the plumber.  Took about 1.5 hours.

Visit #3
The sheet rock guy came and put in the box for the water shut off valve and then he spent rest of time installing the shower rough in, valve, and trim.  At first he was just going to put in the box, but one of the owners had called me and told me everything would get done today so I had to call and ask why he wasn't finish everything off.  Few more calls and he finally started on the shower.  He did a decent job on the shower, though I've seen better on YouTube.  He tested the seal for cold water and hot water for rough in to tub spout, but not to the shower which was concerning.  Hopefully, there won't be a leak, he installed everything and tested it but the rough in was already covered up by valve so couldn't really tell if pipe to shower was sealed.

This company has terrible communication between scheduling lady, the guy who shows up to do the work, the owner, and all the subsequent guys who show up to finish the work.  Maybe this is how they have operated the business, but they need to make the transition into the 21st century, simple things like notes on receipts, setting customer expectations, and consistent execution would make it a 5 star company.  They have experienced personnel, but maybe if they were too efficient, they wouldn't be able to charge people for multiple visits, I don't know why they operate so chaotically.  Even after 3 hours, he couldn't finish the 20 mins sheet rock patch job, so had to schedule a follow up visit.  He was suppose to be on another customer's job but they sent him out to me instead.  They should have just set the right expectation at the front by communicating with me the exact work he was going to do and time he would be available.  Now they had 2 customers taking time off work to stay at home to get the plumbing work done and they only had one guy to do the work.
 
Visit #4
The sheet rock guy came, took him 20 mins flat to patch the 10'x10' hole.

They charge by the hour which is nice, but it took them 4 visits to replace a water shut off valve and install new shower rough in, valve, and trim.  I bought my own shower rough in, valve and trim and still ended up paying Water Quality Plumbing far more than I expected given their years of experience.  It was a time sink which I didn't expect and the communication within the company needs improvement.

very nice and reliable, did amazing! was a very smooth process and was extremely satisfied with the completed job!

Major props to Vic - he bailed us out (fortunately, not literally!).

Last night, the Moen-type regulator gave way on our shower at like 9:30pm, and the water couldn't be shut off. There was no way we could sort it ourselves, so I just got on Yelp late last night and spammed a few places. Vic was one of these.

First thing this morning, I get a phone call. It's Vic. He listens to my story and I send him a photo of the issue over text. By the early afternoon, Vic is at my house and within the hour, the problem is 100% fixed, and my increasingly-malodorous teenager can have a shower again!!

Thank you, Vic!! You saved our day! :)

I hate to give a place one star when I receive a refund but unfortunately this is well deserved.  A guy came to repair our toilet upstairs which had some water leakage around it.  Found out the floor was pretty badly damaged but he still installed a wax seal and some anchors--I thought everything was fine.

Later last night the toilet started absolutely flooding.  There used to be one small crack in the ceiling below the toilet, now there are two large cracks with water dripping down.  (Water wasn't dripping down before).  Plumber said that the hose was on its last leg but for some reason didn't replace it?? It took my husband 5 mins to see that the top of the toilet was leaking onto the already damaged hose causing all of the flooding.  

Husband was able to replace the hose easily and will replace the piece inside top part as a temporary fix.  Plumber said it was too risky to replace the hose--what???? I've included pictures of the damage and flooding water.  There are 3 people living in this house & we needed to keep the water on to go to the bathroom, take showers etc and all night we had dirty toilet water dripping on us...not fun and now we need to repair the further damage to the floor and ceiling....

Quick, courteous, professional.  That is how we found Wizard's plumbing services to be.  Our old kitchen faucet sprung a slow leak and we needed to get it quickly fixed. They responded to our call within several hours and we had a technician (Gregg) out a day later.  He saw the problem almost immediately - the rinse hose had sprung a leak.  Gregg recommended a Delta faucet for its solid, quality construction and I immediately ordered one via Amazon.  He came back three days later and quickly installed the new faucet.  While doing this, he found that our original water shut-off valves were worn and worked poorly.  He recommended replacing them due to their age (almost 50 years). This was done for a small, reasonable additional charge.

I thought I had called my regular plumber having googled them but didn't realize that Bueno was purchasing google ads so I mistakenly called them to come fix our garbage disposal.   They came out, charged us $80 to open it up and unclog it.   When we went to use the disposal, it was not working again - the same thing - a hum which indicates a clog. Obviously, they didn't fully fix it. So I called to ask if they could come back out and fix it for real the next day. However, I was told they would have to charge $80.  The person on the phone then instructed me on how I could fix it myself.  I will never use this business again and made sure I had my regular plumber on speed dial - who will come back at no charge to fix something if it wasn't fixed during the first business.  (BTW, regular plumber is Crown Plumbing and they do a fantastic job at fixing plumbing the first time and guarantee their work.)

UPDATE:  The business owner called and apologized for the response from the person who answered the phone.  After I called back on a second time n noting the satisfaction guaranteed statement on their bill, they agreed to make good on their written policy of satisfaction guaranteed and give me a refund.  He also requested that I change my review from 1 star to 5.

I called Anthony based on Yelp ratings and thank you Yelpers for your insight!  He and his assistant Reuben just left after diagnosing and fixing a sewer problem for us.  We actually had another local company out yesterday and they tried to snake our line but kept hitting something.  They thought our sewer pipe was broken.  They went offsite to get another piece of equipment to snake again and still could not get past the blockage.

So we woke up today thinking that we probably had a broken sewer pipe but did not know how to proceed.  Do we pick axe our 30 plus foot long concrete driveway without knowing?  Do we pay a company $750 to try to clear the blockage with high pressure water (and THEN pick axe the driveway anyway?)

When I called Anthony, he had some questions that only hubby could answer, so Anthony spoke to hubby at work and they decided that he should run his camera down the pipe and tell us what he thought our issue was.  This was a good solution for us, since Anthony does not do sewer line replacement and we knew he would be unbiased, and not try to sell us something we did not need.  

A few hours later Anthony arrived.  He too was unable to get past the blockage.  But he just did not give up.  He kept snaking again and again because he thought he SHOULD be able to clear it.  And he did----HOORAY----eventually.  Turns out we don't have a broken line, we have a p-trap that the camera could not negotiate.  (A longtime neighbor with knowledge of our clean out situation was able to help fill in the pieces of what was going on with our line).  

Still--Anthony just persevered and would not take no for an answer.  He got water running through the pipe again without it backing up, and turned a job we feared would cost thousands into a job that cost a few hundred.    If you have a plumbing problem, call Anthony.  He doesn't wear the costume but he is a superhero.

Tino is very knowledgeable, professional and very reasonably priced. He responds quickly and keeps you posted on arrival. I have called him on two different occasions to fix problems with my old faucets. My house was built in 1958 and he knew exactly what to do to repair the problems. Do not hesitate to give him a call if you're looking for an excellent plumber!

HighTop Plumbing it is very helpful
They're good people honestly and hardworking
I really happy for their services on time and professional
I like to use them again and also help my families too
10 stars or more stars for good job they had done
Professional and fastest
Thanks again
KK

I wanted the main shutoff valve replaced in my townhome. Used yelp's 'requests quote' feature; I got many quotes, but Agilis had the best quote. They reduced the estimate once I sent them the photo of the valve to be replaced. They were also very responsive to my messages and got the job done quickly, for the provided estimate. Highly recommend them.

George was super helpful, great working with him, great communication, no nonsense, get-it-done and done well.  Would recommend anytime.  Thanks so much.

I had a sudden leak in a wall, i called Ivan and he responded promptly i was in a bind but he arrived in 30 mins and fixed the leak - considering the short notice price was very reasonable.
Although i hope not to have to call a plumber, but if i do I will definitely call Ivan

I would highly recommend Patterson Plumbing

Alex is The Man! I asked around, maybe 8-10 companies or so, on a quote for replacing 3 faucets, and he easily gave me the best price. I called him Thursday, and he was able to meet me Friday to do the job. He completed the job in a timely manner, and also did a great job cleaning up after himself, as dealing with sink work/plumbing can get messy. He allowed me to watch him complete the work, as I have aspirations of maybe one day trying to replace a faucet myself (those dreams have passed). He was also friendly/easy to talk to - during the job we talked about where we went to high school, about our kids, where we're from, even Disneyland made the conversation, haha. After the work was completed, he said if any of the faucets start to leak, let him know and he'll come by. If I have any other plumbing needs, Alex will be the first I call.

Steven is awesome. He found the problem within 1 hr and helped me registered my unit and order the parts from Navien.

My Navien NPE 240A water heater doesn't have hot water coming out since last Friday (tried restart, cleaned air intake filter, etc.). SPS Plumbers is the 3rd business I contacted.

The 1st technician showed up on Saturday, tried to trouble shot for 40mins and could NOT identify the problem. He told me he has another appointment waiting so he has to leave. He refuses to call Navien tech support because it takes time.

The 2nd technician showed up on Sunday. When I made the reservation, the lady over the phone told me it doesn't matter with water heater brand. But when the technician came onsite, he refused to provide service because they don't work with Navien. But they still try to change to for $85 for inspection (excuse me?) We agree on $40 after reviewing the phone call record.

I contacted several other services who are on Navien list near my location but they either told me to replace the whole unit for $2500 or refused to provide service because the water heater was not installed by them.

I finally made a reservation with SPS Plumbers for Tuesday, the price is not the least expensive but it totally worth it. Very professional and reliable. Steven showed up on time, did a quick test, called Navien tech center to help to troubleshoot. He helped identify the problem within one hr and gets me hot water back. I strongly recommend SPS if you also have a Navien tankless water heater.

Honest and dependable. Did what he said he was going to do and when he would do it. Glad to have found him.

Our kitchen sink has been backed up for months. I began making my way through yelp in search of a specialized plumber and was put in contact with Bunnies plumbing. Adhemar, responded to all of my questions was very patient with me. When he came out to inspect the plumbing issue he was straight forward and explained everything so I could understand. Unfortunately, the plumbing issue wasn't fixed because it requires a second visit. I definitely recommend Bunnies plumbing.

Sean is great.  My toilet mysteriously clogged up  the day after the painters from Painter's Friend finished painting the interior of my home.  I called Sean and he came out the next day to take a look.  He patiently did several tests including removing the whole toilet and looked inside the toilet neck.  After 1+ hours of searching, he found a 3x5 paint sprayer tip inside the toilet's neck.  He reinstalled the toilet and cleaned up the area nicely.  His price is incredibly reasonable for his professional and excellent work.  Thank you so much Sean.  I would not hesitate recommending him.  As a matter of fact, I immediately referred him to a co-worker who needs some plumbing works for her home.

Charley is a sensational, professional, plumber! I had an emergency mainline back up where I was in desperate need of service and couldn't schedule a plumber out immediately. After trying three different companies I came across Charley's plumbing and am so grateful I did. He was very professional and came out instantly to address the situation. He serviced my mainline and was extremely thorough in giving me options at a reasonable price. I couldn't have asked for a better plumber. Consider me a client for life. Thanks Charley!

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