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Good 1 Minor Plumbing

Good 1 Minor Plumbing

Plumbing Service
San Jose CA

Description


I have worked under countless master plumbers across the country gaining a wealth of plumbing knowledge and wisdom. Attended the PHCC for its first year of accredited plumbing courses. Countless hours of training with all plumbing materials, equipment and products. Currently working to create my own program teaching teens plumbing. So far I have a success story in the form of one 17 year old who has been working with me for three years in his free time from school. He is already capable of performing most plumbing jobs on his own. The goal is to have him graduate high school as a solid plumber with all of his own tools and the ability to work well without direct supervision. I am hoping that we can pair him with one of our local plumbing companies saving them the trouble of vetting a potential plumber as well as hundreds of hours of training in turn making this young man a valuable member of the trade community. having the skills to make a livable wage after basic education should afford him the opportunity to easily further expand his formal education without some of the pitfalls that most kids face. He is already a success story. I am hoping to turn this into a much larger program asap.

HISTORY


Established in 2019.
Started in 2019. Working hard to share my 20 plus years of experience by serving our community like family.

ABOUT BUSINESS OWNER


I will treat you like family. I will respect your privacy. I will always offer you the same solution that would be used in my own home.

SERVICES


Reviews


Michael B.
Michael B.
2/15/2023
Punctual, Precision, Perfection:

I am a happy repeat customer. Shane is prompt to respond to your inquiry. Shane listens to your concerns and challenges. He is a trusted adviser and presents the best option to find resolution.  I would recommend Shane for everyone looking to find a solution to any plumbing project or repair.  See the pictures of my families new water softener with pre-filter and post filter. It is a work of art!

scott m.
scott m.
5/22/2023
Shane to the reduce again.  Third time using Good 1Minor and third great experience.  Came on short notice, exceptional communication and most importantly resolved the issue quickly.  My go to company for any plumbing issues.  Much appreciated Shane!

Kristina F.
Kristina F.
4/25/2023
Very reliable and quick to response. My son broke our bath tub faucet  at 7:30 and Shane came to the rescue with very short notice.  Replied at once on my post in Yelp. Save his number for future plumbing problem.

Patricia B.
Patricia B.
05/02/2023 12:00:00 SA
Shane responded right away (after being neglected by the first few plumbing services I called). He came initially right that afternoon to access my broken water pipe damage under my front lawn. Then he suggested an even earlier date to come out and repair the work so my water would not be wasted. Very refreshing attitude! Shane and his assistant did top quality work in a short time. I would recommend Good 1 Minor Plumbing to anyone!

Hea T.
Hea T.
2/15/2023
10 stars if I could!  I had a bath tub faucet that would not turn off at 8pm. Couldn't come out to fix but FaceTimed me and walked me through the process to fix it. His significant other even came out and dropped off tools I didn't have to fix the issue (Home Depot didn't have the tools either!). The part is now fixed and works better than it did before. Amazing service!  He is incredible. Highly, highly, HIGHLY recommend!!

Kristina R.
Kristina R.
09/03/2022 12:00:00 SA
So we tried to cap off a water pipe on our own in the backyard...what a bad idea that was. We ended up with our water turned off and no way to cap off the water ourselves and in dire need of help. We called, thinking we would be SOL or spend an arm and a leg since it was a holiday weekend, but not at all! Shane was at our house within ten minutes to save the day and within 15 minutes the job was done and done well. To top it off, we couldn't believe how reasonable his price was; we expected to pay at least twice as much.

We definitely owe a ton to Good 1 Minor Plumbing and will be using Shane for all our future plumbing needs!!! Thank you again for saving the day, Shane!

David K.
David K.
9/18/2022
Shane went way out of his way to drive out of his home territory on Sunday evening to inspect the plumbing situation I have. He let me know right off the bat I need a company with more manpower and heavy equipment for this project. Anyone else would have not even bothered to return a call, which I already experienced from another local company that I've spent thousands with over the years.
Instead of leaving, he took his time to go over what I was dealing with, thoroughly explained what should be done and gave me referrals for others he had confidence in for this job. Even after he left he sent more information. Obviously he loves what he is doing and has a genuine how can I help attitude. I will definitely call him back the next time.

Sarvagya P.
Sarvagya P.
01/02/2023 12:00:00 SA
I wanted to install RO under-sink filter in my home. However, existing angle valve was not good fit for my system. There was leak from old system during RO installation and City Filter recommended Shane to me. Shane came quickly on same day and fixed leaking issue. He also fixed the main water shutoff, which was also needed in my home. I am glad he was able to come on same day and fixed issue. Thanks Shane! I will definitely do some additional future work with you !!

Michelle O.
Michelle O.
3/25/2022
Is there a reason we can't give SIX stars!
Shane had come back twice to check on things that were discovered during the fiasco mentioned in first review.  He has gone out of his way make sure some of things I needed done around the house could be done efficiently and even showed me things I could do on my own.
If you are looking for someone fast, reliable and personable - Shane is your guy.  Just know he takes care of his customers: so this may mean a non-emergent job gets pushed back for an older couple with no running water.
While I hope I don't have the need again, I would contact Shane in a heartbeat! His sarcastic sense of humor helps, too!!

Will Y.
Will Y.
11/06/2022 12:00:00 SA
Shane came out on super short notice at 3:30pm on a Sunday to help me.  I was trying to install a new kitchen faucet and it felt like the locking nut had been welded to the faucet head. After trying for hours to get the thing pulled apart, I reached out to my sister who asked him to come help.  He showed up 10 minutes later.

His work was art. He used tools I'd never heard of and skills that only a plumber with years of experience dealing with this kind of stuff would know. After about 15 minutes he had removed it!

He was friendly, professional, and did work that I doubt I would have finished if I had all week in just a few short minutes. Incredible. 10/10 would recommend.

Alex Y.
Alex Y.
8/21/2022
Shane is not only one of the best plumbers you'll ever encounter, but one of the best human beings. He's a genuinely great guy who can help you, when you need the help the most. I had two issues, one with my water heater and one with my water spigot, that Shane was able to diagnose over a 30 second phone call and solve very quickly. He knows his stuff inside and out, is a master at his craft and is a pleasure to deal with. I wish there was more people like Shane in this world.

Wallace M.
Wallace M.
8/26/2022
Shane is legit and probably one of the few people I would ever trust in my home when I am gone (at least without some level of worry).  His commitment to his customers are second to none.  I have had so many plumbing issues and he came in the middle of the night to save my sanity with a backed up sewer line.  Don't even bother calling someone else.

Robyn S.
Robyn S.
11/08/2022 12:00:00 SA
I've been using Shane for a few years now. He is honest and reliable and always makes time for your issues. Seriously above and beyond service.

Jenna J.
Jenna J.
11/30/2022
I will never use anyone else!
Shane responded to my message quickly and came by later that day!
He fixed our problem and was easy to work with. He went above and beyond for us!
I will Definitely use him again!

K K.
K K.
08/03/2022 12:00:00 SA
Thanks Shane for taking care of all our plumbing issues an offering advice on other work we need to do. As always, it is a pleasure to work with you!
By the way, great to be able to schedule an appointment online! so helpful! Thank YOU

Spencer B.
Spencer B.
1/23/2023
Leaving a review is not my thing. Shane has changed my mind completely. Shane is my plumber. There is a reason why he has five star rating.  I appreciate Shane and respect him more.  It's hard to find people like this.

Goldie V.
Goldie V.
2/22/2022
Update: Shane wasn't able to help us that Saturday night, but he came out the next morning (Sunday) and busted his ass.
He tried to help us get a plumber out Saturday night, talking to other plumbers on the phone and telling them what he felt we needed. Unfortunately, no one could deliver. So, Shane rents a 100ft snake the next morning, and comes out to do the work himself. Even digs a hole in the front yard to install a clean out to get us flowing again, so we could take a shower and use the toilets. He basically did everything he could and then some to to help us out. On a Sunday!!! So crazy! We couldn't thank him enough for giving up his time on a weekend to help us out.

If I ever need another plumber, Good 1 Plumbing will be the first number I call, hands down. Shane is professional, very knowledgeable, genuine and is willing to go the extra mile to help you out. 100/10, would recommend.

Peter M.
Peter M.
7/15/2022
Quick response. Came on a Sunday within 2 hours from call. Problem solved. Good people. I Highly recommend.

Ray R.
Ray R.
07/06/2022 12:00:00 SA
Shane, being the amazing guy he is! Wasn't available to come and help me out with an issue I had today as he was booked up but he was able to take my call and text and even turned into a FaceTime just so he can ensure I was doing things correctly. Here's how today went down..
I was in the process of replacing an old toilet with a new toilet (new toilet recommended by Shane by the way)and thought it was going to be an easy job as I just replaced my other restroom toilet last week but boy was I wrong. My water line valve had been rusted and broke off when I tried to turn it into the off position so I sent Shane a text with a Photo of my issue. He called me back in less then 5 mins and walked me through a couple steps and then he sent me a list of what items to go and grab from Home Depot(sizes, names of items and pictures )to make it even easier when I went there. When I came back from grabbing what was needed he asked me to FaceTime him so he can walk me through(step by step) how to remove and replace the parts that were crucial to this job, he even walked me through how to go about Turing off the main water line and how to properly turn it back on with out busting any pipes with the high pressure.(I would have just turned everything back on if it wasn't for his tip)
Overall even though he wasn't able to come by... he still helped me out tremendously and because of that- he deserves this review and some!! Definitely my go to plumber!!!!

Terri G.
Terri G.
12/25/2021
Shane has been an amazing individual and has rescued us more than once this month with leaks and clogs.

He is honest, provides excellent service and  is our go to plumber from now on. Thank you Shane for coming on weekends and holidays.

Tanner W.
Tanner W.
11/29/2021
Had a serious leak in the house, and this dude came to our rescue.  He paused a job to quickly, let us know how to shut off our water, and then came by after his job to help solve the problem.  He even text us the next day to make sure everything was looking alright.  

If you're looking for a good plumber, you found him.

Tran L.
Tran L.
1/22/2023
Sink backed up, called two people-glad Shane answered. Super helpful and he earns all the 5 ***** that his Yelp review shows. Cleaned it up, gave suggestions on how to prevent, will only have him over again for any my plumbing needs.

Shaun A.
Shaun A.
6/13/2022
Friendly and great service. Explained problems, solutions, and steps to prevent problems from reoccurring. He also stayed around to make sure everything was fixed.

Eva R.
Eva R.
04/11/2022 12:00:00 SA
Shane is incredible at what he does; he fixed the toilet within minutes, I was so surprised and so grateful. Not only that, it was nice having a friendly and familiar face around, he's great company. Also, I didn't realize it until now, but Shane went out of his way on a day that he was off to come help me, which was incredibly kind and thoughtful. He didn't have to, but he chose to in order to help me out. He really is a person you can count on, and it's nice to be able to contact him with any plumbing needs. He'll get the plumbing job done, do it really well, and for a very reasonable price.

Lawrence O.
Lawrence O.
06/08/2022 12:00:00 SA
I called today and described my problem and Shane promptly replied and came to my house and fixed my plumbing issues. Shane is a good man with honesty and I would reccomend his services to anyone.

John L.
John L.
09/09/2021 12:00:00 SA
I called Good 1 Plumbing because our toilet downstairs was leaking around the base. At least for me, calling a new repairman is like bringing your car to a new mechanic. You're never know who you're going to get and if they are going to treat you right. I can say for sure that Good 1 Plumbing will treat you right. You have nothing to worry about.

I was able to make an appointment online and was given an estimate via email. When Shane arrived, he was very professional and funny at the same time. He quickly diagnosed the issue and got to work. He not only took care of the issue but repaired another issue at no charge and gave me some good advice for the future. After Shane was done, he collected a check for the amount of the estimate and left the bathroom as he found it.

Going forward, I will call Good 1 Plumbing for any new plumbing issues. Let's hope there isn't any.

A+++++++

Laura W.
Laura W.
7/31/2022
When I first called, Shane was in the midst of a job. He told me he would call back within 30 minutes, and he did. He scheduled us for as soon as he could to fix an irrigation leak in our yard. This was followed up by a confirmation text. On the service day, we received a text that he was on his way. Once here (early within the scheduled window), he got right to work, explained the problem to us and took care of it quickly and efficiently. He disposed of the defective pipes, too. He was prompt, personable, and respectful, with a good sense of humor.  We will certainly use this service again, and highly recommend him!

Laura W.
Morgan Hill, CA

Alberto V.
Alberto V.
06/07/2022 12:00:00 SA
Shane did an amazing job diagnosing and suggesting the most cost effective fix for my homes water pressure issues. Most honest person I've had out to work on my home.

Fernando G.
Fernando G.
05/04/2022 12:00:00 SA
Shane came to my home to replace the shower cartridge that had failed in the morning. Gave me some great tips and showed me how to change it myself if the issues happen again. He also gave me a recommendation for replacing my old non functional water softener, gave me a quote and the brand to buy so he can install at a later date. Honest dependable and over great guy. Thank You Shane!!!!

Dana S.
Dana S.
05/02/2022 12:00:00 SA
Shane was amazing! Great personality and a true professional. We had a clogged kitchen sink, something everyone has dealt with. Shane came over the same day I called and conquered the beast quickly! Highly, highly recommend!

Vickie D.
Vickie D.
6/25/2022
Shane does awesome work.  He can fix any plumbing problem or answer any plumbing question.  He is very thorough.  He has installed bathroom faucets at our house, installed shower heads, installed toilets, a new water softener and fixed the installation of a dishwasher that was not installed properly.

Jennifer C.
Jennifer C.
6/15/2022
Called , got a fast response, I explained to Shane over the phone my issue , he said I'll tell you how fast and easy you can fix this problem, and for me to call him back if it did not work , it worked , I fixed it , saved $$$$$$ and Shane text me asking how it's going and to respond back to be sure it's all good , I did !
Thank you so much , he could of easily gauged me for $$ but was honest and helpful and I appreciate that !

Molly M.
Molly M.
12/26/2021
My sisters house had the main line back up twice at Christmas and Shane responded super fast. He was incredibly knowledgeable, kind, and professional. I would highly recommend to anyone and call again!

Zak P.
Zak P.
10/06/2020 12:00:00 SA
Shane was super responsive, reasonable rates, gave a quick estimate.  Replaced a leaking gate valve with a new ball valve.  

I would recommend Good 1 Minor Plumbing to anyone that asks for a recommendation.

Esther H.
Esther H.
12/18/2021
We called Shane to help us replace a cartridge on our shower we were having trouble installing ourselves. He gave us great advice, was prompt & was ready to help come by the same day to do the job. Talk about great customer service!! Thanks Shane!!!

Chia K.
Chia K.
6/14/2022
Shane helped us Install the whole house filter softener and also replace the shower-head in our bathrooms. He is very friendly, professional and honest. He even came back after the work is done just to make sure everything is working properly. I would Definitely recommend him to others.

Lindsay B.
Lindsay B.
10/23/2021
Our garbage disposal stopped working on Friday night. Luckily Shane squeezed us into his schedule Saturday morning not wanting us to be without a sink for too long. He said it would be a quick job, based on what I described. He was here for less than 10 minutes! He gave us a lesson on what we shouldn't put down the garbage disposal AND taught us how to do a simple fix so we wouldn't have to call unless it's a serious problem! He was kind, funny and professional!

Saving his number!

Don't waste your time on anyone else!

Samuel T.
Samuel T.
11/07/2021 12:00:00 SA
Warning!  This guy is a flake!  I Scheduled a month in advance.  His site gave a 2 hour window.  I wait for 2 hours.  Nothing.  Tried calling, straight to voicemail.  30 minutes after the window I get a text saying he had an emergency and he would see me the next day at the same time.   The next day, I'm waiting.... I call.  No pickup.  I text, no reply.  I Guess my time is worthless?  Super unprofessional.  2x noshow!!! Do not trust Yelp.   reviews are wrong.

Jay M.
Jay M.
5/25/2022
Forget the 5 star I would give him 10+ if yelp let me! I had a water leak that I thought was from my bathroom upstairs that was making sounds, and it leaked all the way to my kitchen ceiling. Call a bunch of plumbers wanting to charge me even before looking at the problem. Only Shane return my phone call and told me that he can come in the afternoon but also referred me to another business if I needed to taken care of faster! That right there impress me because who does that nowadays to give up work to another company! Shane even work with my schedule that day because of some errands I had to run. He came to the house went upstairs and check out the problem and told me it wasn't the bathroom but the bathroom sink which I never use but didn't know that it was leaking underneath ad soaking through the cabinet. No wonder my water bill was so high. He replace the broken relay valve and install new ones shut off the water from the sink and also outside. Also one other things he always take off his shoes going in and out. No other business that I have hired have any respect like Shane does! The reviews for him on yelp is true and on the money.  This guy is a straight shooter and will always have my business! He is a workhorse and will get the job done rain or shine. Highly recommend! Don't call any other plumbers until you call Shane first! He's very humble and is like a part of my family now! Thank so much bro!

Ryan A.
Ryan A.
08/11/2022 12:00:00 SA
Had a faulty PRV that needed replacing and called Shane. Him and Abel came out for the replacement and spent a little more time replacing it with a beefier unit. I noticed some loud vibrations later that night and Shane came immediately the next day to diagnose. The pressure was increased and the sound went away until later that night. Called Shane back and he sent Abel back out to help correct the the noise issue. He went back to exchange the PRV and replace it with another unit. Turns out the initial replacement was faulty and the noise went away once it was replaced with a new unit. Shane and Abel went above and beyond to make sure everything was taken care of and they stand behind their work. Don't hesitate to call them if you have any plumbing needs.

Jim Y.
Jim Y.
04/12/2021 12:00:00 SA
Shane is a seasoned and friendly professional that knows how to run a small yet smooth operation.

After booking our appt we received status updates with a more accurate time frame of his arrival. It's nice that more and more businesses provide this service as it's useful to know a service providers arrival time instead of being stuck at home all day.

He briefly surveyed our property and knew how to tackle our urgent problem and gave us a reasonable quote with alternative options.

After finishing the job, he showed us his work and guaranteed his work with a warranty.

He told us that he goes to each job-site himself to make sure the work is done right based on his extensive experience. As a small business owner myself, I hope he can grow his operation without sacrificing on quality. Some of these plumbing companies will send inexperienced plumbers to your home so they can make a little more off the back of their interns but at the expense of quality work. Hope he doesn't go that route.

To date his work has been solid and we would definitely go with him again.

David G.
David G.
09/11/2021 12:00:00 SA
Shane is down to earth person and really knows how to treat his customers. He's work is Bar None. I would highly recommend him for all my household plumbing needs. Thank you again Shane for all your hard work even on your supposedly day off...

John F.
John F.
10/27/2021
Our kitchen sink was clogged up. I was able to schedule and book Shane thru his website in the morning. Shane had been communicative about his ETA. Shane was able to unclog our sink. He was very professional, very clean. He is very knowledgeable, treats you like a family and charges a very fair price. I'm planning on booking him to do a few projects in the near future. Thanks Shane!

Clif C.
Clif C.
12/07/2020 12:00:00 SA
I was asked by someone who does not speak English to get a plumber. She didn't want a plumber - especially because of her language barrier. So she waited years until there were many issues / problems in the house. Many times, I was wiping up yucky stuff leaking onto her floor - it was so gross!

So I was looking for someone friendly and patient. If you search for plumbers in the Bay Area by highest rating, Shane comes up #1 BY FAR. I'm familiar with Yelp, so I read through some reviews because it's nearly impossible to have a 5 star history like that, especially in a job like plumbing.

The house owner that doesn't speak English said this about Shane - just from observing him working on all the plumbing issues (some serious):

Shane is hard working, fast, efficient, and has an honest and positive personality. He leaves your house with everything repaired and fixed very well. And the customer (she's referring to her feeling) is left in their home feeling happy with a sense of peace.

I find her feeback of Shane significant because you can imagine how amazing he is if so much is said by someone who can't even speak directly to him.

It's rare to find a human being with this level of dedication and care - especially bringing it to his work, and even more so, in a difficult customer service role like plumbing.

I read his mission statement and I absolutely agree Shane treats every customer like his own immediate family. In fact, my brother also does plumbing and other work - and I already know (because we asked) he would have CHARGED MORE!

Shane's not just honest about pricing, estimate, etc. He's also sincere with whatever kindness and respect he brings with him when he's in your home.

He also patiently answers all your questions. Some service people give off a vibe like DON'T BOTHER ME! because they want to save time and make the money. But Shane is positive and patient - qualities that make customers at ease to bring up any issues / concerns (no matter how small).

Maybe one day if he grows a sizeable company, he can write books about customer service, being a great human being, and give motivational speeches or construct customer service programs / training for all types of corporations. (A multi-billion dollar industry).

In my experience, when a plumber leaves your house, you're like omg. Maybe they stepped all over your house in dirty boots, acted like they can't stand fixing your stuff. But with Shane, you wonder when you'll see your new brother again!!

Tara L.
Tara L.
06/08/2022 12:00:00 SA
Shane was absolutely the best!  And still is!  He told me my issue was an easy fix within 60 seconds!  He was absolutely honest and easy to work with the entire way.  I would HIGHLY RECOMMEND!!

Matthew M.
Matthew M.
4/26/2021
Wanted to gone some major props to Shane and Good 1 Plumbing

Needed 4 bath sinks installed and Shane was not only quick but the installation was on point -zero issues
Was on time and on quote which in these days is never the case when you're needing help on a project like this.
And reasonably priced too

And none of the usual charges and extra work out of left field like some plumbers in town

Thanks Good 1 Plumbing -you are one of the Good ones

Alex A.
Alex A.
03/05/2020 12:00:00 SA
Another great work by Shane!

Keep Good 1 Plumbing on speed dial, folks.  My first issue last year was resolved with 100% satisfaction.

This time again, Shane exhibited quality work at a super competitive price.

If you're looking for an honest and expert plumber, call Shane!

Coco B.
Coco B.
11/08/2020 12:00:00 SA
A bit overdue and I apologize to Shane.   I've delayed installing a Pelican whole house water filter for months.  I truly believe in supporting local business owners, especially during economic hard times CV19 created.

I found Shane on Yelp.  What was consistent were his 5-star reviews.  Without hesitation, I called Shane and he met me about an hour later.   After diagnosing and assessing equipment, we negotiated a SUPER reasonable price .  A few days later, the work was completed with no problems.

Shane provided a thorough walk through with the filtration system and cleaned up after himself.  He even fixed a few pipes which needed maintenance due to the age of the home.  

I was extremely impressed with his level of care and professionalism.  I will definitely hire him again.

Thank you Shane.

Ali M.
Ali M.
09/06/2020 12:00:00 SA
Shane is such a cool guy. Not only is his work too notch. He has the best prices hands down. He's courteous, smart, and doesn't try to trick you into doing unnecessary things. He recommended a very reasonably priced water softener for me to buy and he installed it in a few hours. Next week, he's gonna install a reverse osmosis system for me too.

Misty T.
Misty T.
02/05/2022 12:00:00 SA
Shane did an excellent job from start to finish of my toilet valve replacement and even fixed a leak I had for a very fair price. He was punctual, fast, and thorough. I will definitely be calling him again in the future.

Nikitha V.
Nikitha V.
9/21/2020
I called up Shane to fix my garbage disposal system in the kitchen sink.
He was so prompt and came by the same day to take a look at it. He fixed it in just 5 minutes !!!
And on top of that he gave us good suggestions on how we can maintain these systems.
Really recommend him and his team for all the plumbing needs.
Thank you so much Shane !!

Nasir S.
Nasir S.
08/10/2021 12:00:00 SA
I scheduled online, wondering if it would go smoothly. I didn't expect a plumber to be internet savvy, but Good 1 Minor Plumbing was on point. It was soooo convenient! I got a text from Shane giving me an ETA and he was right on time. He was courteous, efficient, and just a stand up guy. Good 1 Minor Plumbing will be my go to in the future.

Sarah N.
Sarah N.
12/31/2020
When you have a husband and 3 sons, plumbing issues are bound to happen. Thanks to one particularly talented child, we were unable to resolve a toilet clog ourselves. Shane was super responsive, responded quickly, and helped us resolve our situation. My husband is a no BS kind of guy, and it KILLS him to have to call for reinforcements.. and he is a fan for sure.
Thank you Shane for coming out.

Karin M.
Karin M.
11/10/2021 12:00:00 SA
Awesome!  Shane responded right away, scheduled a visit, and fixed our problem within 15 minutes for 1/6th the price of the other quote we got!  Honest, super-fast work for an excellent price - this is an expert who knows exactly what he is doing.  Highly recommend.  Thanks Shane!

Jane H.
Jane H.
11/02/2021 12:00:00 SA
I needed a plumber to connect my refrigerator water valve, the owner came in shortly after my call, got it connected and did not charge it's nothing to write up! He said   I appreciate the prompt response and kindness, he seemed very knowledgeable and efficient  thank you Good 1 Minor  I will make sure you are my plumber going forward

David V.
David V.
5/22/2022
I texted Shane after our dishwasher was unable to be installed due to a valves that wouldn't stop the water. Needed it fixed asap and he was able to show up, fix it all and provide some great advice along the way - all under about 30 minutes. Highly recommend. We will be calling him for our future plumbing issues for sure.

Christi C.
Christi C.
09/07/2020 12:00:00 SA
Shane to the rescue!  Our water main broke on a Saturday at the beginning of a holiday weekend.  I called Good 1 and got a call back in minutes.  It was about 7:00pm and Shane was there in 15 minutes.  He diagnosed the problem, got the parts he needed and I was able to take a shower that night.  His amazing attention to the smallest detail to prevent future problems blew us away and the time he took the time for those details even if it took more time from his Saturday night. 
 
He has such an amazing work ethic and believes in helping people.  His prices are beyond fair and he didn't charge me for a weekend emergency visit.  I had a great go-to plumber but he wasn't available and I'm actually happy!  I found Good 1 now and can help a great local business and receive kind and compassionate service from an incredibly detailed plumber.  What a gem!

Erin C.
Erin C.
03/04/2022 12:00:00 SA
Shane is responsive, trustworthy, and efficient! He's been to our home twice (for different issues), and we highly recommend.

Eoin L.
Eoin L.
4/26/2020
Late Sunday afternoon leak. Shane showed up in a flash. Good humored and more than capable. Fixed the problem in no time and for a very reasonable price. Great local service.

Thad M.
Thad M.
04/03/2021 12:00:00 SA
I only give 5 stars to those that deserve 10 stars.  Shane is hands down the best at his craft.  He responded immediately.  He was extremely professional but also down to earth and very personable.  Don't waste your time on others.  Give your local money to a local small business that care about your family.  That's Shane!

Tami E.
Tami E.
4/28/2021
Seriously the best plumber out there.  I appreciate his professionalism and quality of work.

Frankie M.
Frankie M.
07/11/2021 12:00:00 SA
We be mighty happy that this hard working Texan moved to San Jose atea to fix them thar plumbing problems.  Good response time, good service, and corny jokes ta boot.

S G.
S G.
5/14/2021
Shane is 100% awesome! He is professionally, totally knows what he's doing and very friendly too. The only guy I recommend for your plumbing needs! The Bay Area is lucky to have him here:)

Karthik G.
Karthik G.
11/22/2021
Our kitchen Garbage Disposal stopped working and started leaking. It was a Sunday and Shane responded quickly and took care of it. Gave me a reasonable price onsite with parts+ labor after looking at the issue. Problem solved in 30 min including tips on how to solve minor blockage issues! Highly recommend ...

Jason K.
Jason K.
07/06/2021 12:00:00 SA
I HIGHLY recommend Shane and will definitely hire him for any future plumbing we need. He's super responsive, very professional, very thorough, very fast, respectful, communicative, gave us a fair quote, got the work done quickly, and the quote was 100% accurate. No leaks, no problems, work was done right the first time. Shane's a great worker, definitely knows his stuff, and did a really great job for us. Can't praise him enough.

Chris C.
Chris C.
8/13/2020
Shane was great. He happened to be right around the corner, so he showed up in less than 30min. Had our drains clean and flowing again in less than an hour.

Regarding COVID: I appreciated how respectful he was of my family's health and safe. He didn't touch anything unnecessarily, took his shoes off when entering the house, and asked permission before making any changes.

Jason F.
Jason F.
3/21/2020
Summary:
Professional, honest, and great communicator. I found my new plumber. Better than Fantastic Rooter.

My issue involved a kitchen sink that would drain very slowly. Shane responded to my Yelp message within 10 minutes and was at my house within the the hour. Shane asked a couple diagnostic questions in regard to the frequency and degree of our drainage issue. We answer his question and also explained that another plumber snaked the drain a year earlier but the problem came back again.

Shane and his apprentice proceeded to the clean out the drain. Upon removal clean out cap, we could see all the gunk that has been accumulating. After snaking 75 feet of the drain, we filled the fill sink with water and observed the sink drained as expected.  

At this point a normal plumber would have given me the bill and be on their way. However, Shane suggest we fill the sink a couple more times. As he was not full convinced that we cleared the drain based on well the sink drained (audibly) and through observing the vortex formation in the sink. After the 2nd or 3rd fills, the sink drain slowly again. Shane et apprentice snaked the drain again. Afterwards the sink drained faster than before. He and his team cleaned up the site nicely. Before they left, Shane offered some great tips for drain maintenance to mitigate the drain from being clogged again.

Shane is clearly an experienced plumber and has great communication skill as explained each step and his logic behind it. I would not hesitate to call him again.

Naoshad M.
Naoshad M.
11/10/2020 12:00:00 SA
Shane is an honest, responsive and friendly plumber. He was very responsive to Yelp messages and quoted me a very reasonable price for the work I wanted him to do. We had him replace 4 bathroom faucets in our home for a very reasonable price. He arrived on time, took all the right Covid-19 precautions and completed the work in a very efficient manner. Talking to Shane while he was working on the faucets made me realize that he is a very experienced plumber and knows his craft very well. Looking at his work on the faucets, I decided to call Shane back to replace our water main supply valve and add a new valve for controlling the irrigation. His work on these valves was also top notch and very reasonably priced. I'm glad I found a good plumber who is honest and can be relied upon.

Howard B.
Howard B.
07/10/2021 12:00:00 SA
Got a robot call from the city that we were constantly running water,  possible leak.  Even though Shane was busy with an emergency call at another home, he made sure to stop by and assess our problem, diagnosed it quickly- burst landscaping pipe and valve.  Overall great experience, nice guy, highly recommend.

Jen K.
Jen K.
11/11/2020 12:00:00 SA
A few month back my mom was complaining about her faucet being difficult to operate and that she wanted it replaced. I saw the great reviews on yelp and reached out. Shane was quick to respond, we set up an appointment and he can and conquered the extremely stubborn faucet. But the replacement faucet was to tall. Shane scheduled a call back the following day  so my mom could go and find something that had a suitable replacement. She ran in to Shane at the hardware store and he helped he select a better replacement. The next day he came and set the new faucet in place and mom was happy.
Now come this week, we found that her electric tankless water heater is leaking and she calls Shane on Sunday and he was so nice to stop by and see what was going on. He told us to shut off the breakers to the water heater and that he would return Monday to look at it and walked us through the options to replace it. We gave him the green light and he ordered the replacement and returned Wednesday with his electrician and removed the old unit and installed the new unit and mom is happy to have hot water.
We highly recommend Good 1 Minor Plumbing.

Megan S.
Megan S.
12/06/2021 12:00:00 SA
Shane has helped us by responding quickly to two recent plumbing issues with our kitchen sink and toilet. We appreciate that he responds quickly and fixes the issues quickly while educating us on what to look for and how to prevent issues in the future. We won't hesitate to work with Shane again.

Kerry P.
Kerry P.
01/08/2022 12:00:00 SA
He was too busy to fit me in but was prompt in response and referral to another quality local plumber who was also responsive. Thank you for keeping customers best interests in mind.

Michael J.
Michael J.
10/01/2019 12:00:00 SA
Shane saves the day.   Shane came to our rescue when our kitchen sink wouldn't drain.  He was extremely professional and helpful and even gave us some education on things we can do in the future without having to call a plumber.

If you want an honest professional with integrity, call Shane or save his info for when the time comes!

THANK YOU SHANE!

Johnnie S.
Johnnie S.
11/22/2021
I highly recommend Shane for your plumbing needs.  The quality of work, responsiveness, and professionalism that I experienced was top notch.  Price was very reasonable for my kitchen faucet replacement and several plumbing repairs.  I would definitely use Good 1 Plumbing again in the future.

Sage R.
Sage R.
10/22/2021
It's always nice to find a reliable, reasonable and honest local service company. I've found one for future plumbing problems.

Jill U.
Jill U.
9/19/2021
Our tub drain backed up Saturday evening (too late for tool rental).  Good 1 Plumbing had great reviews, and when contacted asked some initial exploratory questions.  After identifying severity of issue (unpleasant odor, but could definitely wait until morning), Shane arranged to be here around 10am Sunday.  Texted several minutes prior to inform us he was en route.  Arrived shortly after 10, surveyed the situation, and proceeded to get to work.  Problem solved within a short amount of time.  After completing the work, Shane shared several options we could pursue on our own to better ensure these types of issues don't repeat themselves.  Needless to say we are very satisfied.  Shane is personable, professional, and took the time to explain and address our concerns.  IF there are future plumbing concerns, Shane will definitely be our first call.

Eric C.
Eric C.
12/03/2020 12:00:00 SA
Shane was great!  He was friendly, knowledgeable, and professional. Communicated well. And was very quick. Definitely would recommend.

KM A.
KM A.
6/23/2020
Shane came out this week and installed a whole
house water filter & conditioner and replaced my old hot water heater. Both systems were chosen at Shane's recommendation. He gave me multiple options and let me choose what system would work best for my needs. Shane went above and beyond when installing my system. He even came back the next day to change a small detail he was not happy with after a night of sleep. Shane is professional, knowledgeable, and HONEST. This is the second major job I have used Shane for and will continue to utilize him for all my plumbing jobs.

Arrianna Z.
Arrianna Z.
02/08/2021 12:00:00 SA
Shane is by far the most responsive, knowledgeable and honest plumber I've ever worked with. I've had sewer back ups twice on a weekend and he not only answers his phone but goes out of his way to show up and help take care of the problem. He even reaches out to see how things are doing. Great professional!! Hands down he is the one I'm calling for all my plumbing needs!!

Rick H.
Rick H.
10/23/2020
Shane was very responsive to Yelp messages and did a fantastic job at a great rate. When he gets held up (happened when he had a client emergency with no water) he made sure to contact me and reschedule.

Erin C.
Erin C.
1/22/2021
Sean did a great job. He was polite, professional and very knowledgeable. Plus, he came within two hours of calling. He snaked and cleaned out our kitchen sink pipes. We would definitely call him again. He gave us some tips and tricks, too!

Felicia T.
Felicia T.
10/22/2019
Shane from Good 1 Minor was a pleasure to work with.  He was easy going, very honest and truthful with our plumbing issue.  He was quick to respond to my request and was able set up an appointment and fix our kitchen sink immediately.  My husband and I really appreciated that he made the trip to Home Depot twice in the same hour when we found out we had to replace our facet all together.  He was happy to do so, and best of all his pricing was reasonable and the cheapest after calling around and getting estimates.  

Since he was already at our home, I also let him know of the slow draining we had in one of the bathrooms.  He happily took care of that problem and also recommended some products we can purchase in the future.  We would definetly call Shane again for all our future plumbing needs.

K G.
K G.
8/18/2020
Let me preface this by saying we will definitely hire Good 1 Minor Plumbing for any of our future plumbing needs. I sent them a quote late last night for an emergency repair of our kitchen garbage disposal. Shane, the owner, called me this morning and explained that we may not have to get it replaced after all. I told him the brand and model and he knew just how to deal with it. He confidently said we could get it to work again even if it's past its warranty. He gave me specific instructions and the kind of wrench I were to use all over the phone, and it sure worked again! Proof of how much of a pro he is at this plumbing stuff. Thank you so much, Shane! Thank you Good 1 Minor Plumbing! So glad to have found you guys here on Yelp!

Ana M.
Ana M.
08/09/2020 12:00:00 SA
Shane was fantastic! Extremely responsive, mindful of COVID safety, and very knowledgeable. I am someone who loves finding local, go-to people for work around the house and he'll definitely be our go to plumber from now on.

Joe H.
Joe H.
9/25/2020
Super nice guy and very professional
Had my sink running in 20 minutes
Also happy with the bill

Denise B.
Denise B.
12/22/2020
Shane did an excellent job! I called asked for a quote which he gave me, he arrived promptly. Did a very thorough job, gave me some great tips to keep my equipment running great. I highly recommend using his company. Thank you for being a honest, hard working person and for the excellent customer service. You are definitely who I will call when I need a plumber.

Ted L.
Ted L.
6/17/2019
Couldn't express more about his quality works. In addition to prompt, professional communication from the beginning, Shane demonstrated trusted, qualitative repair/replacement over the course of works for my kitchen and bathrooms. Most of all, he is able to diagnose exactly what to do, no redundancy nor surcharge. He delivered beyond what he promised. His quote is very reasonable. He has decades of experiences in the field but early in his business in the area. I wish him prosperity in many ways.

Vera S.
Vera S.
12/05/2020 12:00:00 SA
Shane is the best. He helped us to install a new Moen faucet. My husband and I bought the new faucet at Home Depot first, but it turned out to be a flawed one and only a weak string of cold water could flow out of the flawed faucet. Shane went extra miles to have the faucet returned and replaced at Home Depot right away for us, so that we ultimately have a new faucet to use. He is truly a problem solver.

Stephen L.
Stephen L.
6/25/2019
Extremely happy with Shane and his service. Reached out to him on Sunday to discuss a busted faucet. Shane was extremely professional in his reply, and quoted me a fair price.
He came on Monday morning on time, and took care of the faucet issue. He got it fixed quickly and the job is really well done. He was courteous and definitely added to my address book for future plumbing work if/when needed.

Jayla Z.
Jayla Z.
09/06/2019 12:00:00 SA
Shane is super friendly, practical and knowledgeable! We requested a quote and got respond within 30 mins. He even offered us tips to do diagnose first to ensure we don't waste money on easy issue.

Very honest and humble professional. Clean, organized and efficient. Highly recommended.

C G.
C G.
7/28/2020
Had a main line backup.  Found Good 1 Minor Plumbing on Yelp.  Outstanding response time and Shane fit me in between appointments knowing the severity of the issue.  He came out, diagnosed the issue, got his tools out and went to work.  30 minutes later the problem was fixed and we can use our toilets again!  Hired home for more work we need done, he's that good!

Alexis A.
Alexis A.
12/13/2019
Shane is a life saver! Our toilet was clogged and nothing we did helped. I finally gave in and contacted a plumber. I sent out a couple of requests and Shane responded almost instantly. With a couple of questions, Shane was headed our way! I was AMAZED how fast he responded. Shane is extremely professional, kind, knowledgeable and honest. He informed me of the problem and fixed it in under an hour. He also explained to me what the issue was and how it happens, he also offered some suggestions on what I can do if it clogs so I can do it on my own. Definitely a number I'm saving in my phone and recommend to EVERYBODY! This is your family's plumber.

Thanks Shane! I know who I'm calling if I ever need plumbing again.

Peg J.
Peg J.
10/04/2021 12:00:00 SA
Shane responded to my call on Sunday evening about a water heater pilot not lighting. Turned out the water heater needed to be replaced. Shane started to drain the water heater that night and promised to be back the next day to replace it. Arrived as promised and completed the installation shortly after noon. Very pleased with the service and the cost.

Laura N.
Laura N.
11/27/2020
Shane is awesome! Responded to my request the day after Thanksgiving  quickly. Came over right away and got my clogged kitchen sink all fixed up in a jiffy. Shane is all about customer service and being fair and helpful.  Highly recommended to anyone needing plumbing services and will definitely call on Shane again if/when needed. Shane, You ROCK !!!!

Brittany L.
Brittany L.
06/07/2019 12:00:00 SA
My wife and I found Shane via Thumbtack. We initially contacted him for a suspected gas leak which occurred after a bad plumber came to fix our water heater (and completely ripped us off)! Shane is a very efficient communicator, responding almost immediately. While he was unable to come out and help us, he let us know that our gas leak was a major issue, spent a loft of time on the phone with us, and had us promise we would get it sorted. You can tell he really wanted to help. It's good to know there are still good people out there.

We also had a sink clog, and instead of charging us for his services, he gave us very specific instructions about what to order, and offered to walk us through fixing it over the phone.

Overall, I would recommend Shane to anyone in need of a plumber!

Jae H.
Jae H.
06/12/2019 12:00:00 SA
I definitely recommend Shane and Good1Plumbing! We contacted Shane for an emergency leak, and were blown away by how responsive and great it was communicating with him. We are now working with him on a few more repairs we had been wanting to tackle, but have been too worried about getting the wrong plumber to work with.

Shane is as good as it gets.

Mathew M.
Mathew M.
7/21/2020
Shane did an awesome job, i had a decorative outdoor faucet i needed installed; the set that was there had a long pipe and that needed to be re-done. Shane wanted to make sure it would look great not leak and be installed correctly. This meant he had to re-do the line coming from inside the garage and make a semi-custom fitting. He did it, priced it very fairly and did excellent work! I am only going to use Shane going forward for my plumbing needs.

Jennifer R.
Jennifer R.
7/17/2020
Shane was was prompt, friendly, courteous and quick.  He replaced out broken garbage disposal in no time.  He even took time out to play with all of dogs so that they would stop barking at him.

Anet E.
Anet E.
10/19/2020
Shane was very prompt replying to all my messages and arrived in the window of time stated. Our toilet problem was so minor, he generously declined to take payment for it! I am definitely calling Shane in the future for all our plumbing needs.

Edmund V.
Edmund V.
8/14/2020
AWESOME!  Heading out for weekend and noticed the hallway floor damp.  Called and Shane arrive within 20 minutes!  Completed the job in record time and even gave me a referral for a handyman to patch my wall!  So happy with the job and great service.

Titus K.
Titus K.
08/12/2020 12:00:00 SA
We had an issue and thought there may be a possible leak in the house. We found Good 1 Minor Plumbing, and Shane came out to our house. He was very nice and professional from beginning to end. He was able to locate our problem and provide guidance for a follow-up. I appreciate his expertise and how well he treated my family and I. Good 1 Minor Plumbing is the way to go.

Roman D.
Roman D.
12/11/2020 12:00:00 SA
Well just about a year latter,(from hour last call to Shane),  I needed 2 ea. bathroom faucets replaced and a little T.L.C in the kitchen. Shane is the only one to call for any problems you may be having with your plumbing! Kind hearted, skilled, knowledgeable and reliable Shane is the man for the job. My wife and I really appreciate his service.  Top notch all the way. My wife and I couldn't be more happy!

                                                                                      Many Thanks Shane.

Maurice S.
Maurice S.
9/22/2020
Shane was very professional and easy to work with. He looked at my water softener upon request and recognized that it needed to be replaced. He provided a recommendation and verbal quote for installtion. I purchased the Fleck 5600SXT 64000 Grain water softener online, and it was delivered to my home in 4 days. Upon arrival, I called Shane to do the installation. We agreed to an installation day and the job was completed. Shane explained things along the way and answered all of my questions. He left the installation area neat and clean and took away the old water softener which was a load. The price that was quoted was what I paid and I am a very happy customer. I highly recommend Shane.

Burak O.
Burak O.
7/17/2020
Shane is amazing. He was professional, friendly and responsive. I was impressed by his knowledge and he fixed my clogged main pipe in no time. I would highly recommend Good 1 Plumbing for any plumbing needs. He gets the job done! Thank you Shane!

Christina K.
Christina K.
09/11/2020 12:00:00 SA
Shane the owner is awesome! He is honest, down to earth, and does a great job. He is able to quickly diagnose the issue, tells you what you need to buy to fix the issue, then comes back when you have what you need to install. Highly Recommend!!!

Rob W.
Rob W.
09/05/2020 12:00:00 SA
Shane deserves 6 or 7 stars!  Prompt, efficient, friendly, great rates, and expert work!  Very highly recommended plumber!

Marshall J.
Marshall J.
09/04/2019 12:00:00 SA
We had a plumbing issue that affected our granny unit behind our house. We needed a quick response and Shane showed up within the hour. He was professional, down to earth and made sure everything was done the right way. He gave us multiple options and a very decent price. I will no doubt use him for all future projects as will as pass him name along to family and friends!!

E J.
E J.
03/01/2021 12:00:00 SA
Very good plumbing work and customer service received for plumbing services provided by Shane.

Kevin P.
Kevin P.
6/25/2020
Shane is responsive, honest, and friendly. I installed a new sink and needed some help moving a P-trap to it's new location. He did a great job, very efficiently too. He is also respectful of social distancing and mask-wearing during this pandemic. Highly recommended! Thanks Shane!

Joseph A.
Joseph A.
4/25/2020
I've had Shane come out twice now. He very professional, honest, and always ask diagnostic questions first . He'll have you send pictures and he will tell you if it's an easy fix that you can do. Keep in mind, he has to make a living and can easily just come out to fix these easy problems, but he is honest. He doesn't take advantage of that. I stumbled  upon him by mere luck and I'm glad I did. I now have a reliable plumber. So far, he's done two jobs for me. He's installed a sink for me; stopped a leak that was the fault of a contractor trying to play plumber. I'm glad that I found a plumber that's honest, good at what he does, and local. Trust me; and go with this guy. You won't be disappointed! An awesome plumber!

D K.
D K.
4/22/2020
In an area where it is hard to find good service without a lot of attitude and apathy, Shane at Good 1 Minor Plumbing truly shines. This guy installed a reverse osmosis water filter under our sink and a new disposal.

He did the job exceptionally well, but that's not why the 5 stars. In an era, where Yelper's routinely hand out 5 stars for showing up at the job; Shane actually earned 5 stars with his knowledge, recommendations, personable attitude, and beyond awesome cleanup of all extraneous hoses, traps, and puking free flow drain I had been living with for the last 7 years. He even came back to inspect for leaks the next day at no charge...IN. CALIFORNIA!  He is very detailed oriented and really knows his plumbing.

Now, our family can drink water free from pesticides and other contaminates that the local water company is unable to remove and we can actually hold a conversation when the garbage disposal is running.

Shane saved our marriage and protected our health! Ok, that last line was  sarcasm, BUT I do find myself looking for plumbing projects so I can have him back. Thank you Shane!

David N.
David N.
4/22/2020
Shane at Good 1 Minor Plumbing was fantastic.  He is from Morgan Hill, but he drove up to take care of an emergency sewage ejector pump issue we had (turns out the installers had likely left a towel in the pump that finally jammed it!).  He was the most organized, put together, and cleanest plumber I have ever worked with.  He was very clear and straightforward with his rates.

Michael L.
Michael L.
06/07/2020 12:00:00 SA
Shane  was honest, provided outstanding work, communication, price  and attitude. We required 2 master bathroom widespread old faucet sets removed and new ones installed. Shane promptly returned initial phone call, returned all texts and stayed in communication. We had to reschedule initial visit because UPS missed delivery date. It was not a problem for Shane. It was super easy to reschedule. He was on time for our appointment. He gave an immediate fair quote. We shook hands and he went to work. He completed the job in a timely manner. The project was perfect and he even cleaned up. I highly recommend Shane!!

Ashley C.
Ashley C.
7/20/2020
Super sweet guy. Service was quick & great. Gave us an amazing recommendation for a good faucet with lifetime warranty, kept including me & showing what the issues were with the leak in our sink. Showed up in a mask, super polite, quick response, took shoes off at the door. Honestly couldn't be happier. Thank you!

Sirk R.
Sirk R.
09/02/2020 12:00:00 SA
Just had Shane come out for a clogged kitchen sink. I called in the request, he called my back within an hour and let me know he was 30 minutes away. Showed up right when he said he would.

Talk about above and beyond... He snaked our main drain out to the street, pulling out a bunch of roots. He had to do it twice as the first did not completely clear the line. And he fixed a couple of small things I damaged when I tried a bit of DIY beforehand. And on top of that, Shane provided a couple of great maintenance tips for drain lines and roots in pipes.

Shane and Good 1 Minor Plumbing are exactly the kind of people/businesses I want to give business to: honest, fair (price he charged me seemed very fair), courteous (showed up in face mask, took shoes off before coming inside, etc.), professional, prompt, individually owned. I have added him to my contact list as the first plumber I will call.

Thanks Shane!

Anthony M.
Anthony M.
8/28/2020
All I can say is WOW Shane is  professional honest and amazing and if you aren't calling him for your plumbing needs you are missing out, Shane is a real genuine person who cares about his customers and work, I could go on and on but I'll save you the time, stop what you're doing and call Shane ASAP! :)

Nicole Y.
Nicole Y.
2/21/2020
I contacted Shane through Yelp for a dripping bathtub faucet. He was out of town but was willing to walk me through steps over the phone. I told him I would prefer him to come take a look at it when he gets back in town. He called me the day he came back and scheduled an appointment for the next morning. He arrived on time, took a look at the faucet and knew exactly what the problem was and how to fix it. He made every attempt to fix the faucet in the most time and cost efficient way possible. He was very friendly and professional and I appreciate all the steps he took to help me and resolve the issue. I will definitely be calling him back for any other issues that may arise.

C A.
C A.
08/10/2020 12:00:00 SA
There must be a reason that Shane got more stars on yelp than a clear summer night, right? If you want to know the reason, then you should hire him. My house's main valve was leaking from excessive water pressure. Shane professianally installed a new PRV and a ball valve. He is a very friendly, knowledgeable, and honest guy. I highly recommend him and wish him good luck in his career.

Julie H.
Julie H.
1/20/2020
I can't say enough about Good 1 Minor Plumbing! I called him on bis day off for an emergency with our toilets and he was at our home within 30 minutes! He was fair in his estimate and competed the work quickly and cleanly! I HIGHLY recommend him! He will be the first person I'll call if I need assistance with plumbing!

daniel b.
daniel b.
1/15/2020
Always good to see a vet. It is rare for electricians and plumbers to get along. Excellent customer service as well as great work. My customers are happy being his customer. Highly reccomend as he is professional, courteous, and a master of his trade.

M A.
M A.
9/28/2019
Shane responded almost immediately to our plumbing emergency. Our garbage disposal stopped working right before hosting an event and we needed a fix fast. Shane provided straightforward instructions on troubleshooting and what to look for beforehand. He not only solved our problem but taught me how to fix it on my own. I highly recommend his services, this man is knowledgeable, honest, and is not driven by greed. Beyond all else he's got integrity and humility that is hard to find on this day and age. You will not find better. Thank you again shane.

Alan L.
Alan L.
11/18/2019
Any unstoppable leak is an emergency and I was fortunate enough that Shane answered my call.  After assessing the situation over the phone and quoting me an estimate, he came over to fix the leak.  High marks on his work quality, professionalism and honesty.

John W.
John W.
06/02/2021 12:00:00 SA
Shane came out to fix a plumbing mystery at our house where we had no water pressure. He diagnosed the problem and fixed the problem quickly, and didn't even charge us for the trip. Great service!

Sue L.
Sue L.
06/12/2020 12:00:00 SA
I would recommend Shane whole-heartedly! He's so easy to work with, and does an amazing job. I needed to have all of the cartridges in my showers and faucets replaced (love Gilroy hard water!), and thanks to him, I didn't have to pay for any of the parts. He recommended that I reach out to the manufacturer because they should still be covered by warranty and viola, free parts! He happily worked with my crazy schedule and now I have water pressure again.

Thanks Shane, you have a raving fan!

Jean N.
Jean N.
10/04/2020 12:00:00 SA
Shane made 2 appointments but didn't show up for either one.  He did call to change the first appointment, but we never heard back from him as to why he didn't respond to the second one.

Joey L.
Joey L.
9/29/2019
Shane responded almost immediately and helped to get my issue fixed same day. Leave it to him and zero stress. Thank you Shane.

Yolanda F.
Yolanda F.
7/14/2019
Shane and his work partner, Scott were great to work with today. Within a few hours, we had our plumbing problem diagnosed, fixed, and with recommendations on keeping our drains clear. Wished we had found them weeks ago. In all, great, courteous and friendly service at a very reasonable price!

Evelyn M.
Evelyn M.
11/04/2019 12:00:00 SA
Shane is our new plumber moving forward. We have a household with 4 girls and my husband could not unplug our drain. Shane was put to the challenge and tried every access point until he decided to go on the roof. He was here longer than expected and our blockage was basically a wall of grossness that took extra time. We will refer him and appreciate his patience and professionalism.

Terry D.
Terry D.
9/20/2020
Shane is an awesome human! I inadvertently reached out to him while trying to contact a different plumber that was closer to my place. Since yelp spams the whole universe, Shane got my message and replied to me instantly. He helped me troubleshoot over the phone. He spoke to my tenant also. We both decided we love him. If only he were closer! He will definitely be the first person I call on the next major job I have.

Rich L.
Rich L.
02/03/2021 12:00:00 SA
Shane, thanks again for the quick work repairing a minor leak in our sink. Your quick analysis to identify the cause of the leak and quick work to repair it was outstanding.

Deb S.
Deb S.
1/29/2020
Shane is fabulous!  Excellent work timely and fair prices!  I strongly recommend!  We had a tough job and he did a great job

N T.
N T.
12/01/2019 12:00:00 SA
Courteous and hilarious, Shane made a frustrating emergency situation far more bearable.  He was very knowledgeable and gave an honest estimate of the range of repairs we could do, helping us figure out what was absolutely necessary in the short term, and what could be done long term if we so chose to.  He fixed the emergency problem (hot water leak) very quickly, and we're looking forward to having him back for some additional repairs. Thank you so much, Shane!

Jill F.
Jill F.
7/24/2019
Excellent response time, less than half an hour. Able to work me in next day for my unanticipated sink install. Fast hookups for sink, garbage disposal, and dishwasher. Saved me money by cleaning some of the old equipment, avoiding buying new. Offered instructions on how to keep the drains clear and avoid future problems. Cleaned up everything and had very reasonable charges. I'm hard to please because I'm a 65 year old female and I'm always sure someone's taking advantage of me. Good 1 was great.  I'm confident I got more than I paid for (in a good way). I will definitely use this company for all my future plumbing.

Ben W.
Ben W.
6/21/2019
Shane was incredible. He was flexible with our schedule and even came out after we had originally cancelled our appointment. We also appreciated all the plumbing tips! Thanks Shane.

Tracy F.
Tracy F.
9/27/2019
Shane is actually a great contractor who now specializes as a plumber so he knows the whole end to end process of what makes your pipes work or fail. I highly recommend his work.  I had sewage drain backing up into the house and he come at night on his way home to handle it.

Julianne S.
Julianne S.
7/26/2019
So happy that Shane reached out to me so late in the evening! He not only unclogged the kitchen sink but he also gave us tips on how to keep the sink running great along with some chemicals to break down any gunk that could possibly make this issue reoccur again.
Very pleased with his fast and friendly service and will definitely use him again in the future when things pop up :)
Thank you again

Aleksandra J.
Aleksandra J.
9/14/2019
I had a positive experience using Good 1 Plumbing to fix a broken hot water valve in my kitchen. Shawn was very quick to respond to Yelp quote requests and promptly scheduled an appointment. He also makes an effort to educate you on options along the way.

Nicole J.
Nicole J.
7/20/2019
Shane was great with customer service and definitely recommend him for any plumbing job! He was very informative and kept me in the loop with everything with my parents house in California while I'm in Texas.

Alexander T.
Alexander T.
6/17/2019
This company is absolutely great! Shane, the owner, was very responsive, he was able to come in the same day to fix our leaking toilet. He had all necessary tools with him, knows what he's doing, and the job was done quickly and efficiently. I appreciate how he kept everything clean and made it a very smooth experience and a real five star service.
I was so satisfied that I even asked him to work on other plumbing project that we had - that was also done perfectly, thank you, Shane!
I'm confident recommending Shane for any plumbing job, and will definitely call him next time!

Luis S.
Luis S.
12/02/2019 12:00:00 SA
Shane from Good 1 Minor plumbing is the LAST HONEST PLUMBER.

Most plumbers are money hungry and take advantage of people. Shane is the total opposite; he was very transparent, competent, reasonably priced and understanding. Called him on Sunday regarding my clogged toilet, which later turned out to be an issue with my sewer pipe. Before calling Shane, I had called several other plumbing companies, they all wanted to charge just to come out and diagnosis the issue, some wanted to charge weekend rate in addition. I explained the issue to Shane over the phone and he explained estimated cost based on the information I was giving him. He stated he would not be able to give me a specific amount on the cost until he assessed the issue in-person but would not charge to go out and look. He came out later that night and tried to solve the issue in the least costly manner. That night him and I thought the problem had been resolved, after taking out the toilet and running several tests. Shane then had to come out two more times because of a problem that was out of his control and due to an old sewer pipe. In-between every visit he would check-up and follow-up on the status of the problem. It has been one week since he last came out and my toilet is running great.

If I have any plumbing issues in the future, Shane and Good 1 Minor Plumbing is who I'm calling.

Melanie W.
Melanie W.
11/30/2020
Great friendly & affordable service. Shane was able to come out super fast and responded right away to my request. Answered all my questions and even showed me how to do it myself next time. I would recommend!

Dan C.
Dan C.
11/30/2020
All the other reviews got it right! Highly recommend Shane! He came to fix a sluggish kitchen drain. Communication before the visit was fast and clear. Shane was on time, friendly, professional, and respectful to me and my home. Got the job done quickly and thoroughly. Up front with the pricing before and after the appointment. He was even generous enough to give me an extra jar of drain cleaner to help get me started on drain maintenance!

Edward G.
Edward G.
10/01/2019 12:00:00 SA
OMG this guy is awesome. My insinkerator didnt work, i gave this guy a call and walked me through how to restart it. His advice worked and i couldnt thank him enough. People were already quoting me 80-100$ just to take a look at it and this guy was just so good and honest that he just told me how to fix it. Just shows what type of person your getting into business here with. Thanks! And if ever i do need REAL plumbing solutions, this guy is top of my list!

Ron S.
Ron S.
06/12/2019 12:00:00 SA
Great Guy, Great Honest Service, Very reasonable cost!
Shane came in and fixed my leaking pipe above my water heater.  In and out in less than 30 minutes!! He was very professional and definitely knew what he was doing!
I definitely recommend Shane and his company to anyone with plumbing needs.
Thanks Shane!!!

Raylene P.
Raylene P.
02/01/2021 12:00:00 SA
I have Shane in  for multiple problems with my house and rental property.  On my recommendation, my son also used him.  Every time he has solved the problem or installed new plumbing in an effective, efficient and honest manner.  He uses common sense solutions and does not try to inflate the difficulty of the work needed.  He is respectful of property and easy to work with.  As a sole proprietor, jobs sometimes have him running behind schedule, but he is very good at communicating when this occurs.  He is also very good at fitting in emergency jobs.  Shane charges a very reasonable amount.

Amy M.
Amy M.
9/24/2019
If I could give more stars, I would! I looked for quotes on my clogged sink fairly late in the day, around 5pm. I had 4 responses, but Shane was the only one who could come that day. He was waiting for someone to pay him before he came to my house. The other customer was quite late with his payment, but he still came to my house. He worked for 2hrs to make sure I had a working sink, even getting up on my roof with a headlamp on because he knew as a teacher I have a fixed schedule and would have a hard time scheduling another appointment. This experience was hands down one of the best service experiences I've ever had! You won't be disappointed!

Vanessa R.
Vanessa R.
03/07/2020 12:00:00 SA
Great experience! Had a leak and couldn't figure out where it was coming from. Shane was able to get here within 30 minutes. He did all the tests to see where it was coming from. It turned out to the water heater.  He told me what I had to do and didn't charge me 1 cent. Definitely saving him as the #1 plumber!!!

Kyle C.
Kyle C.
03/05/2020 12:00:00 SA
We had a minor leak that seemed like it wasn't due to a tightness issue. He came over and was able to quickly take care of the issue that ended up being a tightness problem and was very professional, communicative, and kind. Since the issue ended up being so minor we didn't have to do anything on our end. Would recommend going with him.

Solita M.
Solita M.
6/25/2020
Shane has helped us twice! Once to replace our dead sump pump and the other to work on our kitchen pipes. Both times he showed up quickly. He is friendly, efficient and has great pricing. You will be pleased with his service.

Angela V.
Angela V.
1/13/2021
My awesome experience with Shane started before he even stepped foot in my home.  Scheduling on the website was simple and I received text messages to confirm the appointment as well as updates to let me know he was on his way.  He arrived on time and took all COVID precautions.  Shane explained everything around what was causing the leak in my bathroom shower and all that needed to be done to fix it.  He was able to fix the leak while avoiding what could have been a much larger project, saving me a ton of money and time!  I would HIGHLY recommend Shane for any and all of your plumbing needs!!

Sean F.
Sean F.
12/29/2020
great to work with, super responsive and able to get buy for our issue in less than an hour. Prices are extremely fair and we will definitely use them again for any of our plumbing issues!!

John A.
John A.
8/19/2020
We recently used Shane from Good 1 plumbing for various issues in our house. We used him to replace our faucets in our bathroom, remove our water softener, look at our bathtub stopper, replace our garbage disposal & replace a cracked drainage pipe. All through this Shane was very helpful, knowledgeable, timely and honest. His prices were very fair and he was a pleasure to deal with. We would definitely recommend him for those seeking a plumber!

Ron S.
Ron S.
08/02/2019 12:00:00 SA
Definitely the most honest plumber I have ever done business with. We just moved to San Bernardino and have found our plumber for years to come. Friendly, on time, affordable and as I said before HONEST! No price gouging or up selling. We will definitely be recommending this company to anyone looking for a plumbing service. Thank you!

Karen D.
Karen D.
9/26/2020
Shane was really responsive, right on time, and did a great job with a very annoying dishwasher install, after Home Depot botched three appointments. It was a difficult install, but he persisted and got it all done for me and even helped me load up the old one into my SUV. Definitely would call him again, plus he is fun to talk to. Very personable and professional guy.

Anthony F.
Anthony F.
11/19/2020
I had an unexpected plumbing leak that flooded through the 2nd floor to the downstairs kitchen. I have never had to call any business for home plumbing help and decided to take a chance on Shane. I hit the jackpot. He showed up with a friendly demeanor, mask,was super nice, helpful and had a plan. The source of the leak ended up being something minor to fix that just happened to cause a lot of damage. I was able to fix it myself. He didn't charge me for his time Or when he checked the incoming water pressure at my home. Shane is who you want for anything plumbing related. A customer for life.. Thanks Shane.

Joanne S.
Joanne S.
7/14/2020
Shane was really great; responsive, called to schedule, them called again when he had an unexpected opening. He came in with a mask, left his boots outside, even after being invited to leave them on. Friendly but professional. Very happy to have found him when so many services are shit down by corona. Would definitely recommend him.

Cyndy D.
Cyndy D.
11/09/2019 12:00:00 SA
Our water heater went out while we were out of town. Shane talked to us while we were out of town, met us as we came home late on a Friday night, took a look at the water heater, got it squared away so it would quit leaking water until he could replace it on Saturday. He picked up a new water heater for us on Saturday morning and got the job done. He works hard, is efficient and really seems to care which is a rare find.  If you need plumbing work done, we would highly recommend that you call him.

Katrina S.
Katrina S.
6/25/2020
Shane is awesome! He is responsive, trustworthy, and very friendly. He put in an outdoor water line for our new outdoor kitchen. It looks great. He was here the next day and got the job done quick. We will be using him for our future plumbing needs. Thanks Shane!

Ben P.
Ben P.
10/28/2020
Highly recommend Shane! Quick, courteous response. After investigating, correctly diagnosed plumbing leak source. Was honest and upfront that he felt it was best to go with a specialist in this case, and provided a reference as well. Would not let me pay him for his time or travel. Unheard of! I have found my go to plumber! Thanks Shane!

Julie H.
Julie H.
8/19/2020
Best customer service...EVER!!!!  Mask-wearing Shane was prompt, efficient and friendly.  Had everything he needed to do the job and we are very happy to have found him.  Definitely saving his contact info and recommending him to my friends and family!!  Thanks, Shane!

Tony E.
Tony E.
8/16/2020
Shane was out of the area when I reached him, but told me when he could come, in about an hour, and then arrived. He listened to my description of the problem and addressed it quickly and thoroughly. He provided me with tips for avoiding the problem in the future and cleaned up the mess that resulted from drain clearing. I would call him again without hesitation.

Laurie C.
Laurie C.
9/17/2019
I called Shane for some plumbing jobs I needed done
He came out the same day
I had gotten lots of bids. Shane bid was such a great bid
I couldn't believe it
I'm a single mom and Shane is such a HONEST guy
I told Shane about a sink issue I have been having and
Had 2 plumber come out and never got fix. Shane knew the problem and fix it.
I can't thank Shane enough for helping me out.

Rita F.
Rita F.
07/07/2020 12:00:00 SA
I just had my upstairs toilet installed last night by Shane and his helper. Shane showed me the problem with my old leaking toilet and what the last installer screwed up, or just left alone without properly repairing the last time. I will use Shane again for any plumbing issues I may have in the future. His price was very reasonable (actually his bid was the best) and he came all the way from Morgan Hill (I live in Watsonville)!!! Thank you Shane for your excellent service and professionalism!

Geeta B.
Geeta B.
09/10/2020 12:00:00 SA
Shane came to investigate a problem I had with my faucets. He was very nice and knew what he was doing. He didn't charge me for the consultation and said I could wait to fix them. I will definitely call him when they need fixing. I would highly recommend him!

Jeff O.
Jeff O.
04/02/2020 12:00:00 SA
Great professional quality work! Shane has always come through with a fast response and quick time to repair, not to mention great pricing.  I have used Shane on several jobs and will continue to call on him.

Michael S.
Michael S.
7/15/2020
Shane was awesome!! He was very punctual and went above and beyond to help move some washer outlets so that we could install a larger washer. He recommended a great drywall guy to patch up after he was done. I will be using him for any future plumbing needs!

Dianne H.
Dianne H.
07/07/2020 12:00:00 SA
I thought there might be a leak in the sink in the main bathroom.  Also, the shower drainage was very slow.  There were a few other items I wanted them to check while there where here.  Shane was awesome, he checked all the items I requested, shared with me some tips for me to use in the future before calling a plumber, which could save me time and money.  He was very helpful, thorough and his services and pricing where very reasonable.  I highly recommend Good 1 Minor Plumbing.

Ryo W.
Ryo W.
6/16/2020
We're really happy to have discovered Shane, and lucky to have him working in our area!  He seems very experienced and expert, and came well prepared and equipped for my issue.  He was very transparent and informative as he worked.  He gave good honest advice, even on how to maintain things myself if I wanted.  One would expect teaching me would remove business for him, but he seems that much motivated to be helpful to the customer!

Sara C.
Sara C.
05/12/2020 12:00:00 SA
Thank you, Shane!  Friendly, fast service at a great price.  Shane came out on his day off to help me get my bathroom draining again.  Got here in less than 15 minutes, and was done and gone in under an hour.

Jason B.
Jason B.
3/25/2020
Reached out via Yelp for help with a leak under our kitchen sink. Shane responded quickly and was at our house within an hour. Super friendly, great guy and did a great job fixing the plumbing issue and verifying everything worked as it should. Will make him my #1 call for any other plumbing issues.

Robert K.
Robert K.
7/19/2019
Had a plumbing emergency. Called around 2am and Shane and Kyle came quickly. Shane gives free live estimates so you know exactly what's going on, an honest assessment and very fair quote. I was able to converse and learn that his goal is an honest, good priced and quality service. He'll even go beyond to help you and your family out. I'm glad I found him for my pumbing repair . So if you want an honest free quote/estimate, excellent service, and a good price. Please do yourself a favor and call Shane and Kyle next time for your plumbing repair needs.

Justine L.
Justine L.
10/06/2019 12:00:00 SA
Shane responded very quickly to my request for a quote and appointment scheduling. He was very knowledgeable, his work was thorough, and the price was fair.

Angela C.
Angela C.
11/23/2019
This plumber worked so hard.  He came to replace my kitchen faucet and toilet angle stopper at 9pm, and he didn't charge any after hour fee.  He also did an excellent job.

Cielou S.
Cielou S.
12/18/2019
Contacted Shane for our water leak. Responded same day and fixed the problem. He explained the problem and was able to answer all our questions. Will definitely use his service in the future!

Bob S.
Bob S.
11/27/2019
We had a leak in the faucet of our shower over tub for several months.  We had several other plumbers come out to fix it and spent $1000.  None of the other plumbers fixed the leak.  Shane fixed the leak in about 30 minutes for a very reasonable charge.  He is a really knowledgeable and nice person and easy to work with.  We would call him again for any plumbing problem and recommend him.

Ratan K.
Ratan K.
01/03/2020 12:00:00 SA
I've found him ... the perfect plumber! I knew such a person existed somewhere in the bay area, but in the three decades that I've lived here, I will confess that I haven't had the best of luck with home repairs. Well, at the risk of sounding melodramatic, I think I've found my plumber for life, lol. So, I'm not going to be repeat some of the other reviews and tell you how Shane is so goddamn honest (he is!), how his prices are down-to-earth fair (yeah, he was lower that anyone else I contacted!), or ... well ... let me just tell you that his work is impeccable (he knows what he's doing!), that he's punctual (came right on time!), and that he'll go out of his way to explain to you what he needs to do and why. Shane took care of some rusty and corroded pipes leading out of our water heater. He was very thorough and made sure he did the job perfectly the first time around. As he worked on the repairs, we struck quite an engaging conversation that I thoroughly enjoyed. A skilled plumber and a truly nice guy ... highly recommended!

Tamara T.
Tamara T.
11/01/2019 12:00:00 SA
I'm not sure if I've ever written a yelp review, but I had to write one for Shane's excellent customer service/work/pricing.  I purchased a whole home water filtration/water softener system which was delivered to my house.  I went out for the day with my girlfriend during which time my husband decided he was capable of installing the system himself.  I returned to an extremely leaky system.  I called Shane and he offered to come over immediately (this was around 8 p.m.) to put a temporary fix and stop the leakage.  He then came out the next day to properly install the system and did a fantastic job.  He totally saved me!!!  I will definitely be using Shane for all future plumbing issues.  In addition, his pricing is totally reasonable.

Syed A.
Syed A.
11/01/2019 12:00:00 SA
Shane is such a great guy on top of being a great plumber. We had him change all the faucets and add a new sink at a very reasonable price. Work was great, clean and fast. No leaks for the last 4 month and counting. I would hire him for any job minor or major to be honest.

Ryan H.
Ryan H.
07/11/2020 12:00:00 SA
I needed an urgent fix on my clogged kitchen sink and found Shane on Yelp few months ago. Shane was a very sharp and friendly plumber. He explained the issues to me in detail very patiently and proposed his solutions with pros and cons for my consideration. He was super considerate to take off his shoes without needing my request as he entered my house. He did his work very cleanly and carefully to make sure not to mess up my place and he also cleaned up all the trash upon finishing his work. He helped me remove the garbage disposal and drain the clogged kitchen pipe which works just perfectly until now. He is passionate about serving the community and is committed to offer after-service support. I feel very good about his work attitude and honesty to his customers. His pricing was also very reasonable. I am glad to have met him and definitely recommend him to my friends and family. I do not usually write reviews, but I must write this one to show my appreciation for Shane!

James W.
James W.
11/16/2019
We had a guest bathroom shower that had not worked for years. We'd turn the water on and nothing came out. Shane of Good 1 Minor Plumbing came out to identify and resolve the problem. First, he arrived at the scheduled time. The problem turned out to be quite complicated (too complicated for me to explain). When the initial solution did not work as assumed, Shane went through a series of tests until he was able to identify exactly where and what the problem was. It ultimately required some cutting of the shower tile (that required no replacement), and the replacement of piping and other related parts but the shower now works for the first time in a long time. I was very impressed with Shane's technical knowledge of plumbing and his systematic approach to identifying the problem. He also cleaned the work area in the bathroom after he finished, which I appreciated. I would definitely call him again if we have plumbing issues in the future.

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