Best Businesses in California

I was dealing with what was an emergency situation for a client whose Gas Stove/range was not working.

Firstly, Aaron was reachable on the phone  vs others that we called and got voicemails. While Aaron, on account of our last minute call and his schedule couldn't come until couple of days later, he asked a series of diagnostic questions on the phone and determined the probable cause. We shared that with another contractor that was working on the site who had not been able to diagnose the issue and it turned out that the probable Aaron had diagnosed was spot on.

While we didn't get a chance to directly work with Aaron, the way he handled the call, the confidence and knowledge he demonstrated and the confidence he gave us encouraged me to post this review. I will definitely have Aaron in mind next time I/my clients need the services he offers.

I'm one of those people who automatically is skeptical of everyone until they prove me otherwise & am even more so when it comes to work being done on our house, BUT Elite Rooter is the first & only home improvement company I've come across which is actually honest AND skilled. Giovanni and Matt really sealed the deal - they're up-front about everything, kind, and sympathetic to our problems. My experience with Elite actually began during their work for my employer - she holds a Ph.D. in psychology & organizational education AND is one of the original NLP (neuro-linguistic PSYCHOLOGY, as she shes) experts, so the fact that she trusts them should speak well of their integrity, honesty, and all-around demeanor.
Anyways...
We had a pre-existing plumbing problem due to a horrific experience with a different plumbing company last year...throughout the past year, the problem presented itself as simply an annoyance so we let it go - it simply wasn't worth having to even *possibly* go through another ordeal like that ever again... BUT, having found Elite Rooter to be not only capable, but trustworthy, we gave them a call and were set to have them come in after the holidays...plus, what was previously a small, slowly growing crack had just begun to grow in size at an expeditious rate (a couple of weeks)... Fast track a few days (a few days before Christmas) and CRASH...Puppies, bad! (thought it was my dogs playing around). I get up to take a shower, turn into the bathroom door and literally jump back - our celing and part of the wall is all over the floor and bathtub.
We immediately call Elite & Giovanni, bless his soul, cancels his plans to come check it out. Surprise, surprise - that leak from the bathroom directly above this one - the one RH claimed to have fixed by replacing the sewer line (yea, didn't really understand that one either)? Yea, that leak finally reared it's ugly head.
THANK GOD this didn't happen before meeting Matt & Giovanni!
Fast forward one week (Elite began work the next day, but we had to put the rest of the work off a few days due to family arriving for the holidays) & everything is fixed! Not only were we able to see what was done, but Giovanni provided photos documenting the work before AND after - we never got either from RH...AND my brother (an engineer for one of the Bay Area's largest construction companies) even praised their work...he also made a statement about wondering how the other company could have fixed the leak without any holes in the walls...well, now we know.

Elite Rooter: thank you, again, for all of your assistance and understanding in regards to both the project at our home and at my office building. Genie, my family, and I will be recommending you to EVERYONE we know

Giovanni and Matt: Thank you both - we'd probably still be holding interviews at our office if it hadn't been for you (and very possibly would have had another bad experience at our house)! I really appreciate how patient, kind, and understanding you both were. As previously stated, the level of customer service provided by you both is such that I hadn't believed to be possible within the home improvement industry...or even any industry!

I found Bullet on Nextdoor with over 180 recommended reviews, I reached out to a number of businesses and I liked the fact that Bullet validated my theory. Essentially agreeing that the root cause of my shower woes may be a faulty mixer cartridge. Trevin ordered a new cartridge (it wasn't available at the hardware store as the part of was end of life. He also called out that the pipes connecting my water heater to the water supply were dangerous and should be replaced -which he did.

When Trevin returned later that week he replaced the cartridge and still no dice. He then checked the valve screws and it turned out they just needed resetting, the shower is better than it's ever been and we've been here for 7 years!

Trevin also stated that the problem may return or may continue to work, I had the option to replace the valve. We agreed for now we'd monitor and if needed he could come back and replace it. I'm a pretty handy person but I draw the line at plumbing so it's great to find a reliable and friendly plumber. Trevin asked after both visits if he could have done anything else to improve his visit - nice touch!

Called him up early in the morning for a clogged waste pipe, came within the hour. He had a look, gave me an accurate and affordable estimate, had it fixed in no time. As an added bonus: Besides being quick and professional, he's a friendly guy. Bottom line: You can't go wrong with him!

Jaime was great.   He showed up quickly and knew exactly what needed to be done.  He did not try to convince me that more work was needed than necessary and his price was very fair.  I will surely be using him for all of our future plumbing needs.  He was very honest and straightforward.  I wish I knew about him earlier.

I heartily recommend Able for my sewage blockage problem.  After struggling with many other plumbers, Adrian Herrera solved my problem.  My previous sewage blockage problem indicated that about 175 feet of cable was needed from the roof top vent (I have no cleanout).  Andrian brought two 100 ft reels, climbed the roof, and snaked the sewer line to 165 feet to clear it.  Other plumbers would not climb the roof, did not bring enough cable, and made other excuses.  One started (with two people at twice the hourly rate) but could not clear it since they only brought 150 ft of  cable (but still wanted to be paid, of course).

Definitely the most honest plumber I have ever done business with. We just moved to San Bernardino and have found our plumber for years to come. Friendly, on time, affordable and as I said before HONEST! No price gouging or up selling. We will definitely be recommending this company to anyone looking for a plumbing service. Thank you!

He is as good as the review written here by his customers. He is very honest, humble and his price is fair. I will highly recommend him.

I used this company a few years back to install a new water heater.  I've been having a few problems as of late with my water heater and
Anthony came out to the house to diagnose the problem.  After a few minutes of discussion and what has been going wrong, he got on the phone with the company and long story short, they replaced my water heater with a new improved updated water heater and installation for no charge at all.  Anthony was so compassionate and caring and worked with the head office and resolved the problem including my high anxiety.  They did a wonderful job same day, with installation and new water heater.  I can't say enough good things about this company.  They stand behind their product.  Thanks again for all you help  and support.  You have a wonderful team!

Thank you Yelp...we desperately needed a plumber today, so I looked it up on yelp.  First I called another one, 'cause they had many more positive reviews(but fortunately, there was only a voice mail box...).  So I tried the next one: $15 Sewer & Drain.
I called at 2 pm,thinking they would probably come late at night, he came within less than 1 hour---wow great start.
Robert N. was our plumber, he was great, so patient, 'cause as it turned out it was not that much of an easy job to get to the clog, he was so patient and I'm so glad, he did not give up.He kept going and going.  By the time the job was done, I was really nervous about the price, but guess what it was so reasonable and with his excellent customer service worth every penny!
Call them if you have a plumbing problem (Thanks Robert, if we have a problem next time, we'll call you for sure) !!!

I had an underneath house leakage detected and repaired by Israr Khan team. He was very professional, neat and quick. Appreciated his timely manner and clean/pro work with reasonable cost. Highly recommend Plumbing Connection!

John took the time to talk me through a basic repair over the phone. That didn't work so he fit me into his schedule that day. He was prompt on arrival, fixed my bathroom leak and his charge was very reasonable. Highly recommended!

Mario responded to the house call and he's absolutely great - efficient, polite and super nice.

He got my issue resolved in less than an hour upon arrival, and the arrival was within an hour of me putting in the service request on their website. Super easy to schedule and so quick to respond - I will definitely use this service again!

My pool was loosing water. Called Jeremy, he came with his ground listening equipment the next day. Detected where the leak was. He sent Antonio, the pool tech, the following day. Antonio dug 3ft of concrete, found and replaced the leaky pipe and updated my old skimmer. Now my pool does not lose water. Very professional and the work quality is amazing!

We had a leak in the shower valve. Quality Plus was able to look at photos through text messages and give an estimate. Tyler came by and fixed the issue and did a couple of other things too. Very friendly and decent. We paid 300 for about 2 hrs of work and parts.

Tony is my go-to plumber for honest, fast service. I've worked with several plumbers and find Tony and team to be the best. Highly recommend.

Quick to respond to the quote, communicative and fast in fixing the problem with fair price. Dominick was very nice and efficient in completing the job.

We had to get a spigot removed and capped, then a new one installed about 25 feet away from there. These guys answered the phone (which seems to be rare with many contractors) and were great to talk to. They were also available same day to get the work done and the price seemed acceptable. The work was done well and I have no complaints! Their number is definitely saved in my cellphone!

Signed up on yelp just to vote for Bernard.  Absolutely fantastic person and brutally honest.  There should be an extra star you can buy for a couple bucks on yelp, to vote for people like him.

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