Able Plumbing Sewer & Drain

Able Sewage has worked with our building to repair its 100 year old sewage system. They're amazing! We located the faults (damaged catch basin and a pipe that had root infiltration) and quickly repaired them. All for a price much less than what a national chain had suggested; i am so glad my BS detector went off and I reached out to Able Sewerage. Every time I see their red truck in the neighborhood, I go up and thank them. Excellent work!

Able plumbing is a great business. Jacob was here and worked efficiently and was friendly, neat, and answered all my questions.

Good work. Clear communications. Reasonable price. That is my impression to Able Plumbing Sewer & Drain.

My toilet was not flushing properly. Something was interfering. A plumber recommended Able so I called them. Able gave me a 4-hour window for the next day. The fellow arrived, examined the problem, removed the toilet, and discovered myriad plant roots as the cause. He removed the roots, resealed the toilet, and now it works just fine.

I thought the price was fair; it was exactly what the office lady quoted.

Lots of hidden charges and no actual service received.  Avoid them.

You don't want to use Able unless you want to pay $250/hour (!) for their services, and have them charge you for 2 hours for what any other plumber could do (and has done) in 30 minutes. That's what happened to me.

They are a complete RIPOFF.  I learned the hard way, but it's your money....

I really appreciate Tim from Able Plumbing company, Tim came out found the problem, got the parts that were needed, flushed the water heater a few times the calcium buildup in water heater was unbelievable, 15 years of so much buildup,  he came back the next day flushed it again, continued to finish up the job by making sure the pipes were bolted down also secured them. Tim went above and beyond what we expected. I highly recommend Tim for any of your plumbing work, Tim did an excellent job. I will recommend him to all my friends and family. Tim is very knowledgeable and knows exactly what the problem was. Thank You Tim your an asset to your company. May God Bless You, and keep up the great work!

I was able to determine that our septic tank was in need of servicing. I had a challange locating the second lid, but after talking to Able I was given a clue to find it. I located it and had both uncovered.
Alberto and Lucas arrived in the appointment window after calling to update me with an ETA.
They were quickly set up and worked for an hour pumping out the tank, which it was obvious was overdue.
In addition Alberto check the inlet to make sure that it was unclogged. They even greased the lids to make removal easier for next time.
Altogether it was as good an experience as can be expected.
See you again in about 7 years!

Glen, Mark, Katrina and team are excellent. They go above and beyond. Easy to reach, easy to schedule with and fully trustworthy. Would highly recommend them. Thanks guys for running a great business.

First time using Able Plumbing Sewer & Drain and I'm very pleased with their GREAT customer service!!! It was a pleasure working with Sabrina to make my appointment and answer all of my questions since this was the first time needing our septic tank cleaned.  Albert, the plumbing technician was a pleaseure to work with as well.  The guys were efficient and clean with the nasty job :) Albert let us know how to help keep our septic tank cleaner/clogfree by following a few basic rules; one being don't use wipes even when the pkg says it's ok for septic tanks.  I appreciate good interations with people I'm working with and Able Plumbing Sewer & Drain is top notch from the office employees to the field employees.  Thank you Able Plumbing Sewer & Drain as I was a little worried by some of your other Yelp reviews.  FIVE STARS!!!!

These guys are fantastic.  Needed emergency repair and the plumber showed up an hour early and finished the job efficiently and with excellent workmanship.  I was in a bind with a cracked galvanized main water pipe downhill from the house, and the leak meant homeowner did not have water pressure and sufficient water at the house for horses.
Able Septic Tank & Plumbing saved the day!

Mark and Tim were great. They help me get my new BBQ and gas line set up.  Tim was super friendly and helpful and I am a happy and satisfied customer.   Very Professional.

This place is a rip off. The manager Mark threatened to put a lien on my property after I refused to pay $150+ (for something that cost $50 at home depot) for a tiny plastic cartridge for my shower knob valve.

They also charge a credit card surcharge of a couple percent

Their guy messed up w the installation of the cartridge and billed me for their mistake as well.

They told my property mgmt that they'd shut down the water between specific hours. (Full day) We're still without water --passed the stated time.

You be the judge

I had an emergency backup sewer that needed immediate attention. I called many other service providers and none had any availabilities. Able came through within 90mins after I called. Saved the rest of the family weekends that day.

Evan came and was able to easily find and fix the problem other two companies were not able or didn't want to.
Instead of pushing me to replace whole unit, like others did, he just tuned up settings and it works nice now.
Thanks a lot for saving me several hundred dollars!

I just want to say if you don't have a big project. Don't call Them. My property manager called them to solve my shower draining slow problem. They got a pink straw from the pipe. And it is from last tenant. Then Manager sent the bill to me and asked me to pay it. 5 mins work. They asked to charge me a full hour payment. So they don't have 30 mins range and some project price. I even didn't hear any quote from them before they came. Compared the service and price I got from another company before, they are disappointing me. Btw, when the person came to my apt to fix the problem. He even didn't bring his shoe covers in this pandemic time.

What great service!  The guys were right on time, very friendly and professional. And the best part was Albert had no problem driving up our steep, windy driveway.  Three other outfits wouldn't even come out and Able got the job done and did a great work!  Can't recommend highly enough. Call them and they will get it done!

1-17-2020  Last and final update, after many days they finally did return the call and apologized that the guy that did the work is no longer with them and why he did not recommend replacement of more of the line. They did a new quote and asked for more money, more than double the first charge. I grudgingly agreed with them, signed the work order and they never showed up. Called few times again and still no response. So finally I gave up and will find someone else to fix their mess.
Not really sure how people run their business in this fashion.

Ismael came out on relatively short notice to check on an issue I was having with sewer line odor in my house. He quickly determined that our issue was bad seals on our toilets and promptly changed out the o-rings and resealed. I appreciated his quick assessment and ability to get the job done cleanly. He wore a mask the whole time and was in and out in just over 1 hour.

Evan arrived promptly at our scheduled appointment. He actually beat me there!

We were having an issue with our toilet and Evan immediately identified the root cause of the problem. Of course he had a high quality part on-hand and quickly replaced the faulty plug.

He is very thorough at preventative measures, so he spent extra time not only fixing the problem, but identifying anything else that might be an issue. He performed the dye test and observed every component of the mechanism, making minor tweaks and adjustments each time.

Evan is a true professional, courteous, and really walks you through what he is doing so you learn a bit along the way. Highly recommended!

Able came out to send a camera down to inspect the main sewer to the street, cost $260. The tech couldn't get the camera to make the turn through the toilet drain (toilet removed) so went on the roof. Told me the sewer line had a large bow in it and that was the reason for my backup. They suggested I have the main replaced, house was built in 1959 so seemed reasonable. I was supposed to get an estimate but no one ever called me back, even after I called them to enquire - two weeks later. Ended up calling Roto-Rooter. They cleared the sewer and re-ran the camera, no bow in the sewer but clearly sewer line needed to be replaced. Oh, and roto-rooter was able to send the camera through the open toilet drain.

We had what we thought was a leaking pump, Able came out to check it and it was fine but still had to pay the 4 hour minimum, so $600. He did try and fill his time by putting in a alarm in case the water ever rises in the pump hole. Good , knowledgeable service, just beware of the min charge.

Didn't use them but the owner's son (I think) was very honest and helpful in guiding us to find a plumber that was right for us. Just seems like they are good people and willing to be honest.

When I started, I had a sink that leaked in two places and wouldn't drain. In no time at all, Evan had my sink doing everything it should do: drain and not leak. That clogged drain had me in fits and couldn't possibly be sanitary. And I never would have gotten that clog, it was 25 feet down the line!
Evan had all the parts, was in and out in a jiffy, and also was a good conversationalist, even as he worked, and had a great attitude. Wouldn't call anyone else, Able has my business for life!

Conrad from Able is the nicest and most competent plumber I have ever dealt with! He fixed the problem with our two clogged sinks in Cupertino  right away! Will definitely Call Able and ask for Conrad when I need a plumbing expert!

Our washing machine pipe kept over flowing. Evan came same day and fixed it. He first checked our bathroom and kitchen and tested the machine afterward. He cleared the pipe and it no longer overflows :)

We had a sudden clog and backup in our kitchen sink on a Saturday morning that flooded the kitchen - the building manager called Able and they were on-site within a few hours. They were able to snake the stuff our building manager had tried and failed to remove. The offending material turned out to be some weird grass or hay that may have come from the neighbors - our apartment building is around 100 years old and sometimes prone to weird plumbing problems, but the guy from Able fixed the issue and also repaired a leaky pipe that had been damaged in the course of all this tough snaking. Best possible outcome!

I've historically had bad luck with plumbers resulting in a lot of water damage in the home I just bought, so now I am hesitant to trust plumbers because I know how quickly things can go wrong causing months of headache and tens of thousands of dollars worth of damage. I had Able come out to fix some piping issues that were a result of the other company, and I cannot express how happy I am with the work that Konrad did. He was methodical, meticulous, and took the time to explain exactly what he was doing and why. He even found some hidden issues that I never would have known to look for, and overall did the job with such a great demeanor. I *wish* I would have called Able sooner because I know Konrad would have taken care of everything without issue. These guys will be my first call next time, and without hesitation I will be asking for Konrad. Thanks again!

We had 2 faucet leakage and a slow drain sink. Evan changed the small springs inside of the faucets to save the cost of changing 2 whole faucets. He also advised which brand would be a better choice and some ideas to fix the water mineral build-up.
For the slow drain, he pulled out a hair clog and a lot of toothpaste in the pipe. He told us to use broiling hot water once in a while to avoid toothpaste clog. We like the way the job is done professionally and also get educated.

Called Able Pluming, Sewer and Drain to come snake our clogged bathroom sink. When the plumber arrived he informed me it was more than a simple snake, and explained the reason why it was clogged and fixed the problem very quickly. Evan explained to me in detail what he had done, why it clogged and how we can help to prevent it from clogging. The plumber Evan who came to our home he was extremely professional from the moment he arrived. Evan was a delight to work with did an amazing job. I honestly will use Able Plumbing again because of Evan and will request him personally, he's a great asset you Able Plumbing!

Vincent climbed up on my roof in the high heat with this huge snake. He unplugged my toilet and bathtub. He explained that my pipes are uneven so you can't send the snake all the way. It is an older home. He was a very pleasant young man and very strong.

Evan came out late Saturday afternoon to take care of our kitchen sink clogging issue. He is very experienced and knows the root cause right away. He ran a 50 ft cable to clear out the grease throughout the plumbing system which solves the problem. I would definitely recommend his service.

Fantastic, quick service.

Evan was a very able plumber and came out to push blockage from a middle bathroom out to the street. It was done quickly, and no mess was left behind.

I received a call from the office 3 days later saying that the bill was $50 over  and that a credit was being issued!

I highly recommend them.

Worst customer service ever. Michelle is extremely unprofessional stated are you really calling  15 mins before i leave just for a quote Um most people shop around for services like these. Just based off a 45 second phone call i will never recommend

We just had a call serviced by Evan with Able Underground Construction and I can't say enough how professional and courteous Evan was!  He knew his stuff when it came to the plumbing issues he fixed.  He was very careful
with putting down towels and wearing booties so as not to damage anything. He had a great personality as well!  A joy to chat with!  Never lose Evan!   A real gem!!

We had them put to replace a portion of our drain line from the kitchen when it corroded over the years and were initially pleased.

We called them back to replace a different portion recently that they replaced.

They said the whole line needed to be replaced. 60 feet in a crawl space.

They gave us a quote that didn't quite make sense. We knew the lengths they'd replaced before and what they cost and their quote was way over what we were anticipating for a full line replacement.

But we called them anyway, and asked them to come back.

They promised a return call, but we didn't hear from them for days and still haven't two weeks later, even after me calling back a few times.

We went with a different plumber who took pictures and video of our crawl space. What became perfectly clear was the following:

To get to the clogged part of our drain, Able would have either needed to disconnect our air ducts or would have smashed them. They were near perfect, untouched, and had no evidence of detachment and reattachment. I don't know what part of the pipe they replaced when they came out the second time, but it wasn't the part causing our issues. Our issues were nearer the sink, and they never touched that area.

The portion they did replace was not angled in a way to prevent future clogs. They were angled in a way that actually created more. They basically stuffed new pipe into old pipe in an upwards angle. Our clogs were caused by this.

The plumbing company we finally trusted for this job was impeccable, taking video under our house, showing where the issues came from (Able!), and fixing them.

They replaced the whole line for $900 less than what Able originally quoted us the last time they were at our house, and guaranteed their work for two years.

We are out nearly $1000 with Able for a situation that only created more problems. Seriously thinking about taking them to small claims court while I finally am doing laundry without fear.

Albert and Saul came out from Able to pump our septic tank.  It hadn't been pumped in six years, so I was a little concerned that there might be a problem.  They smartly asked about our bridge capacity (more than enough) before crossing. When the solids tank got past the liquid, they showed me how much solids there were (not much, really).  They looked at my septic plans to make sure they weren't missing anything.  Then we had a brief chat about my truck, and they left.  It was as pleasant as septic pumping as I could imagine.  I'll be calling them again in five years.  It's a 2000 gallon tank for only four people, and we never use anything like baby wipes that can muck up the system.  In the end, after a $100 trip fee, it was still about $40 cheaper than A1.

Had a shower drain issue, and our neighbors had used Able for a much bigger job and I was impressed, so I gave them a call.  Evan came out and immediately got to work addressing the problem.  He was friendly, worked hard, and had a great attitude.  After a lot of persistence, he got the clog cleared and recommended some future work to minimize any future issues.  I couldn't be happier and would recommend Able to anyone, job big or small.

This morning I had to call a plumber after finding several inches of dirty sewer water in my bathtub. I called a few places and got some pretty high estimates but then called Able Plumbing since an old neighbor works for them. They gave me an estimate for $140 to snake my clean-out and scheduled an arrival time for mid-morning. They called just a few minutes when they were on their way and Adrian showed up on time and got right to work snaking out the clog in the kitchen clean-out. That helped a lot but then he went to the clean-out at the back of the house and tried that. When he became concerned that something didn't feel right with the snake in the line, he suggested using their in-pipe camera system to see if there was any blockage like roots or broken pipe. For an extra $190 he checked my line all the way to the street and gave me a good report of no roots, and that my 70 year old ceramic drain pipe was in good condition! Very nice to know I won't have to be digging that up in the future! That piece of mind was well worth the money.

I have to compliment Able Plumbing for being an honest company that doesn't take advantage of a homeowner when they're in a pinch and also for Adrian for being such a nice guy and easy to work with. I just added Able Plumbing to my contact list on my phone for my next plumbing need, and highly recommend them anyone else

We had a fantastic service experience today with Evan. He came to help with a faulty faucet for a 30m job, but ended up staying for longer until he got the job done (that proved more difficult due to the sink setup- no fault of his own). He was thorough and professional and we would have happy to work with him again.

If there were more stars to add I would! Cant say enough about how incredible EVAN is. He came out to my house all by himself and had to reconstruct my rusted 70 year old water pipe from whatever he had in his van. He stayed for as long as it took and did whatever he had to do to make sure my house could at least have running water until the pipe could be replaced! Good company too! Thanks for everything, I'd highly recommend this company and especially EVAN!!

These people are not only unethical, they are as rude as they come. After speaking to Glen, the owner, it was obvious why the the office people are incredibly rude. Glen was not only rude, he was downright combative. They will take days or weeks to return your calls with issues related to work or overcharges but will call incessantly to collect an unpaid bill. Stay away from this company.

Just wanted to take a second to give Evan a shout out! He came out a couple of months ago and snaked the pipe-have not had any trouble since then. He was so informative and kind--wanted to make sure I let other customers and Able management know.  Thx for the great customer service!

We had some water work in our house to be done! Mr. Evan did a super job and plus he went way beyond his task (after approval) and fixed all the issues related to the sink and bathtub! We are very satisfied! Mr. Evan is a hard working and reliable person that knows how to do and complete the job in a timely manner! Also Mr. Evan was talking about many things during the work and we laughed a lot! This told me that Mr. Evan enjoys his work and really puts his heart into it! We can't thank Mr. Evan and Able Underground Construction enough! I highly recommend Mr. Evan! Thank you very much!

Septic Pumping:  On time, courteous, clean, no drama.  Very satisfied

I highly recommend ABLE (Able Underground Construction) for the excellent job they did for my house!  My house needed a new 40' lateral sewer line in the street (including the side walk replacement and the property line clean out.)
Bob who was the project manager took care of everything for me promptly and professionally.  

This task involved San Jose public work, permit, inspection, huge excavators, countless tools and experienced workers.   ABLE delivers 100%!  Million thanks to Bob and all the staff for creating this wonderful experience for me!

These guys are SUPER HERO's.  We had a water main break, on a Friday going into the holiday weekend.  I called pretty much everyone I could find to help me, no one would.   I was connected to Glen the owner via the emergency phone number.  He was in the middle of another plumbing disaster (I'm starting to think this is common...).  He problem solved with me on the phone and said he would come help in the morning.  He came at 8am to assess the situation, his crew came by 8:30 and they were incredible.  They are the nicest, hardest working men you can imagine.  I am embarrassed that I only remember Alejandro's name because they were all incredible.  Did I mention my job was difficult with landscaping at terraces at 3 levels (Which I did not mention when I called.  I'm an idiot and said we were on a sloped hill).  Glen, stuck to his word, again went into problem solving mode and got the job done.  Glen is professional, KNOWLEDGABLE, and was wonderful to work with.  Did I mention we had just closed on this house 3 months earlier?? Needless to say we were freaking out.  His experience calmed me down and I couldn't be more grateful.  This is the team to call when you need plumbing etc.  
If there was a way to give a million stars, I would.

Very happy with the work Able plumbing did. The office staff and guys doing the work were great to work with.
They showed up when planned. They finished the job ahead of schedule.

They have the team and experience to get the job done right.

Thanks

Able Plumbing has helped us out on a few occasions - always seems to be near a holiday too!  They are consistently prompt and professional.  Most recently Evan from Able Plumbing helped us clear some clogged toilets a couple days before Thanksgiving!

There was an extremely deep clog that built up from all the previous tenants, and Evan managed to completely clear it. Quick service, and an overall friendly guy.

This place was referred to me after I used roter rooter and received horrible diagnostics and an insane quote. I am beyond happy to say that they showed up within an hour, did some legitimate digging and found the culprit. They were here half the time and the price was far worth it. Rooter has quoted me 30k to fix the leaky pipes while able actually fixed the problem within 2 hours. I was shocked. The problem was my washer was leaking, but we couldn't find the clogged area, my husband tried a snake and so did rooter. We were going in the wrong area. Able showed up and explained it all and fixed it! I have a newborn and a toddler and I can't believe I am saying this but I can't wait to do laundry:) thank you able!!!!

when we had issues with our septic tank they were prompt in getting out to help even in the pouring rain. My 84-year-old grandmother couldn't remember where the septic tank was and they were able to find it in no time flat. I would definitely hire them again

These guys are best. If there were more stars to add I would! Cant say enough about how incredible EVAN is. I recently had a clogged toilet and EVAN did a excellent job fixing it. I will be definitely using his service next time and would greatly recommend his service.

We had a drain clog in our washing machine, and they came out the same day very quickly. Evan was very friendly, courteous, fast, efficient, knowledgeable, and explained everything he was doing. Excellent service.

Do not use these guys for anything.  My apartment complex has some huge contract with Able to do all plumbing work outside of most in-unit stuff.  On this most recent visit three guys have been looking at the same hole in the ground and the same two inches of broken pipe for two hours.  I guarantee they'll knock off in ten minutes and go to lunch for an hour and a half.  See, with Able they'll always make any work take at least four hours.  They don't give a rat's ass about getting the job done correctly or promptly.  Now on this visit they actually have some tarps down to protect the landscaping but that's only because of the havoc they caused the last time they were here.

Last time they serviced the complex they changed the shut off valves inside each unit - as well as did a bunch of unnecessary work.  How do I know this?  Well when they bailed for lunch I came home from work and saw their entire worklist on the floor in front of my front door.  As for my unit?  Rusty and debris filled pipes all over my carpet and rugs.  Tools on the floor throughout the apartment.  When the worker came back over an hour later, it took him another hour to finish up two valves.  Replace the pipes?  No way!  Not when you can stab the debris out all over my carpet with a screwdriver.  Bleed the lines to knock all the debris out before reconnecting to my faucets?  Of course not!  If they did that then they couldn't come back and tell me know my plumbing sucks because my faucets are running slow - which I later fixed myself by disassembling my faucets and cleaning all the fresh debris and sediment out.  And I'm still trying to clean threadlock off my toilet - thanks for that, dude!  Let's also not forget how they left many people's apartments unlocked with the doors open while they were completely MIA - probably off screwing around or taking another two hour lunch.

Employees of this company just stand around and shoot their mouths off.  One hand on the cell phone on a personal call, one hand on the wrench - that's Able Plumbing.  MAYBE if you have a septic issue they know what they're doing but I have yet to see a single service event where Able has appeared to be even the slightest bit competent.  I have the suspicion that half the positive reviews here are shills for the boss as that's all they talk about.

Evan was such a great professional and did an amazing job! Would deff recommend able underground construction to anyone that needs work being done.

Our drains were starting to slow down and back up.  We called a plumber and we find out we're on a septic system!  What a terrible surprise that is...  Aside from the finger pointing of inspections and real estate agents, we need our toilets and drains to work again ASAP.

I was recommended Able from a plumber I had come out so I found them on Yelp and scheduled an appointment.  I spoke to Patti in their office staff and she did a great job of getting me the info I need quickly.  She emailed me a quote within 10 minutes and called to make sure I got it.

The next morning Albert and Adrian came out and did the pumping.  They did a great job pumping out the tank and cleaning it.  There was one point where Albert was holding Adrian's legs as he dangled down into there to survey and clean out the entry pipe!  These are hard working guys.  They're also very friendly.  They helped me ensure that my toilet flushes were making it into the tank.  That was a relief.  You never think about it because you assume its just something that works, but not being able to shower or flush toilets in your own home is demoralizing.

May your septic tanks not be a surprise to find on your property!  I wouldn't wish that on anyone...  In any case, if you need guys to do a pumping, I would certainly go to Able again and would recommend them to others.

Able,gave me a great estement to replace my sewer line and install a clean out. They have been very professional and curtaius. I watched from beginning to end and was very impressed. I would highly  recommend Able! I am very pleased to have done business with them. Even the office staff called and emailed me and were on top of everything. Chazz,Sergio and Manuel and others! Thank you for your professionalism! Eddie Ybarra!

Evan of Able Underground went above and beyond to consider my indoor plumbing problem after addressing my outdoor drainage problem.  My shower wasn't working and two other plumbers told me I needed to order another cartridge and then call them.  They left without fixing it.  Within 3 minutes Evan had water flowing again, surprising us both, without changing out the cartridge.  He even got soaked by the shower and kept his good humor.  He also gave me guidance on reducing the plumbing problems throughout the house.  I really appreciated his persistence in resolving a problem others had passed over.

An honest plumbing company that does the work that's needed without overcharging. I buy and renovate properties from houses to commercial buildings. I also manage properties. When I have a plumbing problem these are my go-to guys. I've used them to snake lines to replacing sewer lines under driveways. They have a good size staff of well-trained plumbers with just about all the equipment you would ever need -- from long snakes, to cameras, to trenching equipment. And their people are friendly too. Just recently I had them determine the source of a problem and repair it. This was no small task as it required digging up part of the driveway to access an incorrectly installed kitchen sink line. Just to be safe I had my general contractor and his plumber review the work and they both concurred that it was the right thing to do and it was done right. I recommend them to other people in the business as well.

Able was responsive, speedy, and efficient in their service. We needed both a septic pump and some plumbing cleared and both were completed in a matter of hours. Their technicians were polite and professional.

Ok - crazy thing to review . . . but these guys were GREAT!  We live in the mountains which means either 1) you have an outhouse, or 2) you have a septic system.  We opted for #2, because i hate wooden doors with half-moons carved outta them . . . . and splintery toilet seats.

Anyhow - we had a system malfunction that required both a pump and a cleanout/rodding of our plumbing mainline.  These guys were professional, thorough and absolutely life-saving!  You'd think playing with human waste daily would make your attitude stink, but quite the opposite.  They were well rpesented and knowledgeable, very agreeable, prompt and efficient.  ANd their rates were very good.

Able dismantled our septic system and hooked us up to the sewage system. It's a big job and they did it quickly and I think at a fair price. Each person I dealt with was very professional.

So far, if I could give them 10 stars, I would!  It hadn't been more than a week that we had been in the new house (well, new old house) when the toilets, bathtub & shower in 2 bathrooms started backing up & overflowing.  The house is still on septic and we were going to start work to tie in to the sewer once we had fully settled in, until that happened! Of course this all went down on Saturday morning.  With an elderly parent, we just couldn't see going without proper plumbing for 2-3 days.  Able was one of the companies that had bid on the septic-sewer work & had just pumped the tank in April, for the previous owner. I pulled up the paperwork & gave them a call.

I spoke with Mike, if I remember correctly, who told me that if the tank had been pumped in April, there was little to no chance that it was the tank. He asked me if I knew where the tank was, which I did since it had just been inspected & was freshly dug & recovered. He asked if the ground was at all soaked, which it wasn't.  He said that it wasn't a septic issue, but a plumbing one instead and that one of their plumbers would be contacting us shortly.  It wasn't even 15 minutes later that Jordan called and said that he could be there within 2-3 hours.  He called about 1-1/2 hours later to say that he was leaving Los Gatos on his way to us.

When he arrived he surveyed the scene & asked some background questions.  He explained what he suspected, as well as what he was planning to do in detail.  He also gave us several options along with the respective cost estimates, pros & cons of each.  He was extremely professional, right down to the boot covers he put on before entering the house, AND he knew what he was doing!  The only lag was when we were looking for the clean-out, which we did not find at the time.  What impressed us the most was the way he actually cleaned up the area he was working in and left it even better than it was before!  

Fast forward a couple weeks to today.  We just gave the deposit for the septic-sewer work yesterday and this morning, one of the toilets backs up and the bathtub started filling with sewage, Uuugh!  I call Serina at Able, who said she would send someone out within the hour.  Jordan arrives to save the day, yet again!  This time, though, we located the clean-out before he had to climb onto the tile roof to go through the vent. Yay!  This time, he pulled a bunch of stuff that probably been in the pipes for a while, including a rock!  A rock? Seriously? Wow!

So, I can say with confidence that the plumbing division, or at the very least, Jordan in the plumbing division is fabulous!  We will see how it goes with the Underground division, once they start work next week.

This review is for the ladies that answer the phone. I spoke with Amanda and she said she's going to email me with things that need to be done. I waited the whole day and I didn't received any email from her. The next day I called again and another female receptionist answered and she said Amanda is still on the other line but assured me she will call back. After a couple of hours later I still haven't received a call so I called back again. This time Amanda is on lunch and assured me again that she will call me after. The sun set and still  haven't received a call or email from them. Very unprofessional front office. Fix it, Able Septic! Please.....

I needed septic inspection in Woodside and Able delivered above and beyond expectations. To reiterate another Yelp review, most impressive are all of the people who  worked on it including in the office.  

Not only did they come out on short notice, spent at least 30 mins searching for the septic tank in pouring rain, ultimately complete the inspection, but was able to provide very clear feedback on the condition of all parts of the septic.  Thus enabling me to be confident in understanding any potential impact to maintenance and costs down the road.

I was provided clear directions on what was needed before they arrived, a clear statement of work and costs (final bill ended up coming in slightly lower!), and over communication about who'd be where when.

Overall, no surprises in the condition of the septic and no surprises in the service!!

Huge kudo's to Greg (video locate), Albert and Adrian (completed the actual inspection, pumping, digging/replacing), and Trina (managed everything from their office). All extremely knowledgeable, professional and such positive attitudes!!

As contractors for the city, they cleaned out the sewer lateral.  In the process, they made a mess and broke an irrigation drip line.

Able quickly responded to what I'm sure was a small problem to them but a huge problem to me.  I am super impressed with the quality of service provided at every level by this company.

I heartily recommend Able for my sewage blockage problem.  After struggling with many other plumbers, Adrian Herrera solved my problem.  My previous sewage blockage problem indicated that about 175 feet of cable was needed from the roof top vent (I have no cleanout).  Andrian brought two 100 ft reels, climbed the roof, and snaked the sewer line to 165 feet to clear it.  Other plumbers would not climb the roof, did not bring enough cable, and made other excuses.  One started (with two people at twice the hourly rate) but could not clear it since they only brought 150 ft of  cable (but still wanted to be paid, of course).

I have now worked with Glen on several larger commercial projects. The great thing working with his company is that they are large company with the ability to execute in a timely fashion. Several of our jobs were extremely time sensitive with serious consequences if we don't meet the timeline, Glen organized his team and made it all happen not only on time but ahead of schedule. It was a pleasure working with him and look forward in working with him in the near future.

5 Stars for Able plumbing and Valley Concrete!! We recently had a major issue with our 2 sewer pipe in the middle of our house.  What made the issue particularly difficult is that we live in an Eichler home that has radiant floor heating as well as hot and cold lines through the slab floor.  The thought of breaking concrete and finding the broken pipe among the radiant floor pipes was a very stressful situation to say the least.  Luckily, one of my neighbors recommended contacting Able Septic in San Jose and I was fortunate enough to speak to the owner Glen.  After a few minutes of discussion, he described the approach and assured me that it could be fixed.  Adrian, the camera technician was the first one to arrive and very quickly identified the break and concrete was removed.  Sergio and Alejandro were very friendly and knowledgeable.  They put plastic on the floors and tape on the walls to protect the surfaces..  Sergio explained what they planned to do and assured me that they would work very carefully so as not to damage any of the radiant floor heating.  They found solid pipe to ensure a permanent, long-lasting solution.  They very quickly removed the dirt and recommended replacing approximately 5' with new PVC.   Prior to final fix, the camera was used to inspect all the pipes upstream an downstream to ensure there were no other issues. After the repair, they then packed the space with gravel, cleaned the floors, and even rinsed off the front walkway.  The icing on the cake is that they have a sister company, Valley Concrete that came the next morning to put the slab and tile back.  Christian was very courteous and did an outstanding job as well!  If you ever need to have plumbing or concrete work, I highly recommend calling Able Plumbing and Valley Concrete!  5 + Stars and AAA rating!

I had a minor incident with my septic system and, unfortunately, Able was the 3rd place I went to before feeling confident the issue was getting resolved in a reasonably priced manner.  The first guy made things worse and charged 2x Able's price.  The 2nd company was also 2x Able's price.  I will not hesitate to use Able again!

My mom has an older home that's still on a septic tank; after a heavy rain storm the (very) old redwood lid partially collapsed. Able was recommended to us by a plumber neighbor and they came right out. The work crew, Sergio and Jorge arrived right on time and got right to work; they had the old cover dug out in no time and repaired and replaced everything perfectly. Mom's can be very particular and they were able to replace everything exactly as they found it and were done in record time. Great guys and great work.

The owner and the workers on our septic tank were very good but
the office staff is rude and very inefficient. They promise you a receipt
and it never happens. Dealing with those women in the office is extremely
frustrating!

I bought a house with a septic tank of unknown location that services a small backyard cottage.  My mom came to help with my newborn and stayed there, and the plumbing backed up almost immediately.  I called and told able it was on septic and plumbing backed up. First they sent a guy to snake the toilet - he refused to and said tank needed to be located and pumped.  He wasnt aware it was on septic until he showed up. Wasted four hours waiting for him, Able charged me for service call.

A second appointment waiting another day for camera guy to show up and locate tank.  Charged again for that.  I had to wait for camera inspection to finish before able would schedule further work like digging and pumping.

Third appointment waiting another 4 hours for digging crew to dig where camera beacon had stopped.  One guy dug, another fixed a pipe and then stood around.  I was charged for all their time.  They dug up one tank which was full and called it a day, although later able people (including owner) speculated there could be another tank that they now want me to have them dig for.  (When I later complained about charge for lazy guy, I was told I'd be refunded for the lazy guys time - when no refund came through in called again and was told it would have to be a credit against future services, gee thanks since this was after pumping and I was done) The one digger piled all the dirt against an old wood fence whose only support was the tree it leaned on - please think, people.

Fourth appointment waiting way more than 4 hours for the pump truck to pump the now dug-up tank. Was told it would be $375.  Then I was later told $375 for first half hour and more per hour after that.  They never told me they were running incredibly late and would arrive in late evening - until i finally called them at 5 pm.  I told them to reschedule, they were grateful.  Another 4 hour window of waiting a second time.  Luckily it took 1/2 hour when they finally pumped it, so the additional charges were not an issue.

There were no shows/ rescheduling /unannounced running late among these appointments so I actually spent at least six days sitting home waiting for this company that is not presently set up to perform a locate, dig, pump job without sending umpteen different crews that are not well coordinated.  All this with an infant at home and mom flooded out of where she was supposed to stay.

Fifth appointment for estimator to discuss hooking up to sewer. He ( incorrectly) told me my town would charge sewer hookup fee in the thousands, possibly 15000 and he knew of one at 40000 for a regular sized house.  Between his jerk personality and frustration with this company and now this (incorrect which I didn't know at the time) fee, I started to cry.  He made much fanfare of not charging me to come do an estimate.  His ballpark for doing the work was very high. Instead I got the permit myself and used people recommended by a contractor friend to hook me up to sewer and the town gave me a permit with no connection fee, which he should have known is the case with a second living unit.

Abating the old abandoned septic  tank proved tricky for site specific reasons. It also needed to be pumped out again because a leaking toilet had filled it with water despite our not using the plumbing.  I decided to call able one last time, where I was transferred to owner Glenn.  I asked about pumping (375+ again) and abatement which he priced what I thought was high at about 800 to punch holes in the bottom and fill with concrete.  He asked why I didn't hire them to hook up to sewer and I truthfully told him their estimate was three times others.  He said then my file said i was a complainer and to have my plumber do the abatement and hung up on me!

I called back to tell him I had paid his company thousands of dollars and was livid to be treated like this. He explained the abatement fee in greater detail as requiring an OSHA permit and seemed genuinely interested in hearing about my experience with able as detailed above. He offered me a discount on pumping and abatement (more than the credit I was already promised above for the lazy guy who it turns out got fired).   Glenn said he'd come by personally on Saturday morning to look at the situation and make sure abatement is done right. It is now 2:50 pm, I have been waiting all day at home and Glenn was a no show. I have no contact number for him.  

Fool me once, shame on you.  Fool me several times, shame on me.

This company is not closed. My septic system sie-rhombus control box alarm lights up, I found this Able online, called and explained the case, asked if they fix this thing, followed by email with pictures, lady said they will review and call back, they did not. Closed at 430PM, no answering service. I called next day, they said they do and scheduled next morning, said will call me to confirm, but never did, I had to chase after them.

Plumber showed up on schedule, for $98, he said they are not electricians, I need to call an electrician. Didn't I asked that in advance and sent all the pictures?  why didn't they just tell me they don't fix septic sie-rhombus control box over the phone? why do they need me to pay them $98 to sent a very capable plumber to tell me I should call an electrician?

The ladies answering phone are nice but they repeatedly don't call back as promised.  The plumber is super nice, spent an hour running up and down to tell me again at the end of 1 hour that I should call an electrician, as he said at the beginning. and I got some mud or some black stuff on carpet from his shoes to clean up.

Nice people, and my $98 waste is not that big a deal, I really don't want to post negative on Yelp! but it is the truth.  You should be careful dealing with them.

I needed some help extracting septic tank risers. I realize its a fairly simple task, but I hadn't done it before, so I wanted some professional knowhow. The guys who came out were awesome, and did the job pretty quickly. What I was unaware of was that Able requires a 4 hour minimum for any job. This was not clear to me when I was scheduling the appointment on the phone. I was only given estimates. As a result, the bill was an incredible $1200 for a job that really should have only cost half that at most. 2 stars only because of the lack of clarity initially on what the job entailed, and for a 4 hour minimum requirement. Although the work was solid, what I was being asked to pay felt like extortion at its finest. I fought it and got to pay less, but I shouldn't have had to do that.

Too bad zero stars isn't an option here!!
Made an appointment to have septic tank (of unknown location) pumped a couple days ago. Was quoted $425 to pump septic tank plus additional $75  for each half hour of pumping....The guys poked around my backyard for 20-30 minutes but were unable to locate the tank.  According to the invoice, they pumped out 2 cleanouts something that we could have done with a shop vac.  After about 30 minutes of work these guys sat in the van for awhile and then gave me a 500 dollar invoice for 40 mins of supposed work --NOT PUMPING THE TANK.  They did do something though, they damaged something because now there a large pond of stinky water in our backyard, which wasn't there before they came. If anyone owes anyone $500 Able owes me for damage to my yard.

They booked me for next day appointment and then cancel the next day without giving me a legit reason!

Get your act together!  So non-professional! Don't use them!

You want a place that can do it all? This is it. Plumbing, under ground construction, concrete, confined space, hydro cleaning, septic pumping, septic installs, clean outs, cctv video inspections... you name it, they do it. Top of the line work with guys that know what they are doing. Office staff are friendly and as helpful as it gets. Read what one post says about them and was just confused as my experience over the phone and in the office was great. Good communication and no guess work on my part. Special Thanks to Katrina and Bob for making it a great experience. Keep up the good work ABLE!

They sent 2 workers out and we paid for 2 workers but 1 guy did all the work while the other guy sat on his ### the whole day. They also were supposed to give us a quote on some work and after several attempts i just gave up. They promised they will call back and never do. Very unprofessional both on the administrative side and out in the field.

Upon completion of project to install a property-line cleanout at my residence:


I  am pleased with the work done on this project.  Most impressive are all of the people who  worked on it including you all in the office.  The on-site crews deserve the highest acclaim, as they seemed very knowledgeable, willing to work, and quite pleasant.  My involvement with them along the way was extensive, so I do believe this feedback is accurate.  Please give special mention to the young man who, on the first day, accomplished most of the by-hand digging.  He just never quit!  Further, I could see that, when Jose was taking the lead, this same young man (name difficult for me to recall) was always seeing what he could do to speed things along; impressive.

We noticed some insects and sewage smell from the crawl space vents. Jordan, the service technician who was assigned to inspect was on time, extremely patient and thorough in root causing the issue to be a broken pipe from the kitchen drain. Just to be proactive I requested him to check couple of other drain outlets which he did. The professionalism he showed in patiently explaining and drawing out the issue and what needs to be fixed was extremely helpful. The estimate was reasonable and he provided breakdown for labor and material. Based on how he conducted the inspection, explained patiently and answered all my question, he most certainly gained our trust.

We contacted Able when we noticed a leak in our water line from the street to the house.  Because the pipes are under a concrete driveway we knew it could be an expensive fix. We had already paid to have a leak detection company find the leak so we had a good idea where it was.  We called on Friday, Glen the owner came out on Saturday and quoted us a good price for what they would have to do.  On Monday two workers came out and broke up the concrete, found the leak fairly quickly although the pipe was very deep, and replaced the broken pipe.  They had to wait for a while to make sure the new pipe was good, then refilled the hole.  Several days later they returned to patch the concrete.  We were relieved that they fixed the leak so quickly.

Horrible service. Came out to snake clog after a sewer backup and said work was not warrantied because no proper cleanout. Sewer backed up again 34 days later and their own second plumber said first plumber erred because there was indeed a proper cleanout which first plumber did not use. Company refused to take responsibility for cleanup of second sewer backup despite error on the part of their first plumber.

If you are looking for a professional company with a personal touch, I would highly recommend Able. Glen, their president, showed up on time and assessed the situation. He told me what the process was and what, and more importantly, when I can expect service. Our sewage ejector pump died over the Xmas holidays. I had a house full of guests and kids who needed to use the bathroom! It stunk big time and I was soo grateful when Albert showed up on time. He had a smile on his face and told me what he was going to do and finished ahead of schedule (when does that ever happen these days?). He cleaned up everything and there was no more smell. He connected with the plumber and called me to tell me personally when the plumber will arrive. Infact the plumber showed up within 5mins and went to work. John was so good at explaining what he was doing and had to make a run to the store to get some parts for the pump. He spent so much time and care putting everything back together. The area was cleaner after he left.

This company was a one-stop shop and was very competent. I wish I had called them sooner, instead of waiting. My bathrooms are up and running and they have one happy customer.

I had a sewage situation at my house involving some foul smelling water bubbling up through the ground, and after doing a small amount of digging myself, figured I might have some sort of septic tank that I hadn't been informed about when I bought our house. I called Able, told them about my situation, and they had a pump truck out to me within the hour. The guys were very professional, figured everything out, and quickly did all the necessary digging, discovery, and pumping (turns out I had a thing called a sump tank under there, which I'm still pissed off wasn't disclosed to me when I bought the property). Anyway, great prompt service, and I thought the cost was reasonable for all the work they did. Would absolutely use them again.

If your looking for a dependable company for a project Able Underground is who I would recommend.  They worked with me on a septic/plumbing project at my home and did a great job.  No problems, always upfront and great employees that answer all your questions.  These guys work with you!!

We had a problem with our septic tank and made calls to find a company to repair it.  Able Septic Tank Service said that they were experts in septic systems.  They sent two different plumbers and charged me a few hundred dollars.  I had the affected area dug up and called them back.  They told me that I needed a concrete distribution box and promised to give me a price estimate but never called me back.  I am very glad, because it turns out that concrete distribution boxes are the old way that nobody uses anymore.  In addition, their two experts and the supervisor did not even recognize my broken part; they kept looking at it and wondering what it was.  It turned out to be a diversion valve.  Later, I found professionals who really knew septic systems; they all told me that the broken part was a diversion valve and all said that a distribution box would have been the wrong solution.  The owner of Able seemed like an honest man and the people who came did not seem dishonest either; however, I don't believe they knew residential septic systems at all.  They money I spent on them was a complete waste.  Able may be good at something else, but certainly not residential septic systems.  If you have a residential septic tank problem, find someone who really knows.  One of the best septic tank experts in the Bay Area is Pat Dempsey.  He is incredibly knowledgeable.  He gave me accurate information and did not charge me a penny.

Today the permit for final inspection was passed for the work to install one property line clean out, one building sewer clean out and remove one tree and stump at my house by Able Underground Construction. I'm pleased with the quality of service this company provides. Their staff always gave me a call before their workers come to my home. They were on time and finish all job in one day. The first inspection also passed on the same day that they finish their job.  It is efficiency and save time. Their field workers, Sergio, Ovet and Alejandro are friendly and hardworking. They did a good job with smile. Their office staff are also friendly and professional. From the first day to get the quote till the end of the job, they handled everything perfectly and professionally. Therefore I don't need to worry including all the paper works for apply permit  and arrangement for three inspection. They know what they do for this job. Beside, they have good equipment to do this sewer clean out and tree removal. Therefore  I would like to recommend this company to other because of my satisfaction with their service.