Bullseye Leak Detection

Needed to confirm I had a water leak in my main line so I can set up repairs and came across Bullseye. Spoke to Jeremy and he was able to come by to do an inspection based on my availability. He explained his process of what he will do and was able to pinpoint the leak to the exact spot underground in the yard. Which was confirmed when digging it up.  
If you may have a water leak, i'd recommend Jeremy with Bullseye to figure out where it is!!

Fake news!  This business is not closed.
This review is overdue. He's done multiple detections, on my mom's house (try four different leaks). Yikes! One that cost her $3000 in water bills. He was accurate and did a full report for the water company.
One of the leaks was under the driveway & he was right on the bullseye.

Summary: EXPENSIVE & DEFECTIVE SERVICE - Jeremy came out to detect a leak. We already knew there was a leak in the line from the street to the home (because the leak would continue even if we shutoff water to the home and only way the leak would stop is by shutting off water at the mains). We also knew there was another leak somewhere by shutting off and opening different valves. We called Jeremy because we wanted to know where to dig exactly and repair. After spending about 2 hours, Jeremy pointed out a location of the leak as being under a bush (see picture for report) and charged us $515 for it. We spent $6,500 to have the entire line dug up and guess what .. there wasn't any water line in the location Jeremy pointed out (picture attached). The pipe evidently runs at least 5 feet away. And of course we still had another leak somewhere that Jeremy had not detected. I tried patiently to try and get him out to find that leak - he assured me that if there was another leak, he would come out and detect it free of charge. First he said, he needs the plumbers who repaired the pipe to confirm there was still a leak (which they did), then he said we should get the irrigation shutoff checked (which we did, there was no leak there). Then he was unresponsive for a day, he said he had the flu. A couple of days later he said it was Covid and not the flu, so it'll take longer. Finally, I ran out of patience and asked him for a refund of the fee I paid him. He continued his delay tactics of not being able to chat because he was busy for a few days. He kept insisting he wants to talk about it and come up with more reasons why it wasn't his fault. When I insisted on a firm response on if  he will refund for a faulty leak detection which cost me $6500 to repair and another $515 for him and $200 for the landscaper to check the irrigation connections, he said he wouldn't. So potential customers, please be aware of what service you are signing up for. The plumbing repair company said he'd done a bad job, not marked the lines and potentially caused damage by pressurizing the plumbing too much (while trying to detect a leak). They recommended going with American Leak Detection.

I will give Jeremy credit for trying to do a diligent job initially, and for correctly identifying a leak at another property (and when I negotiated with him, he charged me $400 for that since it was easier and quicker to find that leak). That leak detection saved me from tearing up concrete. But I can't imagine if that leak detection was also wrong like the first one, I would have spent another $5000+ only to find out there was no pipe there OR the leak was elsewhere.

Adding a response to Jeremy's reply (10/28):
1) Nowhere in his response does he admit he completely misdiagnosed the leak in the main line. I repeat there was NO PIPE within 5 feet of his identified spot. He has conveniently chosen to overlook that. His response when I showed him a picture of the house to point out the pipe doesn't run where he pointed it out, his response wow, beautiful picture of your house. Nice diversion tactic to avoid accepting that you badly messed up this leak. As you can see from his response he tries to talk about everything except that he completely misdiagnosed this leak.
2) Yes, I did go with a different plumber not because they were cheaper, but because that company was within my home warranty's network, and my portion of the costs were reduced.
3) Yes, I chose to have the pipe replaced because HIS recommended plumber and the one I chose offered a repair cost that was about $2,500 vs. $7K for replacement, but recommended replacing it to avoid further issues. Per Jeremy's suggestion, if I had chosen to repair the pipe, no plumber would have found any pipe where he pointed out the supposed leak. I would have had to replace the pipe anyway or spend more money digging up the concrete where the pipe actually was.
4) And re: submitting the review, I had no choice. I have text evidence of how he kept trying to delay fixing his mistake. And as mentioned in my original review, I was tired of his delays and asked for a refund. He tried to delay that conversation too and when I insisted on a response, he said he wouldn't refund. So I told him that I'm filing a complaint with BBB and Venmo (to dispute the payment) AND submitting reviews on Yelp. There was no threat or implication to do so before he refused to provide a refund. I have text evidence. And if Jeremy has evidence that I threatened a bad review (which is wholly deserved) before he refused a refund, I'd like to see that.
5) And yes, as Jeremy notes, my original outreach said leak in lines FROM meter. I'm not a plumber or contractor who knew that the line from the meter first goes to the house and then to the irrigation system. But by closing different valves, we knew the leak was in the line from the meter. Thanks Jeremy for confirming what we already knew as stated in my review.

This is to all who is  in need of someone in the leak detection business.  Please use this review as a cautionary for those who don't know about the contractors and or leak detection industry.

My folks are in their late 70's now, and  need my help in the upkeep and maintenance  of there beautiful home.  They have a rather large pool in the backyard, that had a severe leak.  I had to fill the pool with water about every 2 to 3 days, because of water level loss.  I shopped around,, and called several Leak Detection places.  

1.) First of all,  I couldn't believe how expensive, and the fact that very few would come out the same morning/day I needed service, until I came across Bullseye Leak Detection, Owner  Jeremy Garcia.

I noticed immediately his demeanor was one of a good vibe, he took time to talk to me, and showed a genuine interest in my problem.  
2.)  I expressed to Jeremy how urgent the problem was.....& He agreed to come out that very day, even though he was booked for the day.  
3.) His price was awesome, One flat rate, of $350-$400 , & said He would work for how ever long it took to find the problem. None of the other contractors would not do this. In the end,  He even came back to check on things for me the next day.  Other companies were $600  to start, & after that $150 per hour after 2 hours.
Jeremy  found the problem in 30 minutes,  fixed it and left in 45 minutes.!!  Jeremy was respectful and very mindful of my mothers flower bed, grass area, and her home, and was careful where he put his tools.  He cleaned up after himself and was overall just a great worker, simple and honest.  A truly great experience!  

Thanks Bullseye Leak Detection!!!!

There was a leak somewhere in our home and we contacted Jeremy to detect the leak and issue.  Jeremy was attentive, responsive and super helpful with all my questions. He was able to detect where the leak was coming from and gave us suggestions on how to resolve the issue.  I highly recommend Jeremy should you need help in detecting water leaks in your home.

If you need a leak detection company, Bullseye is the one to call.
I had a main water line leak and water appeared on both sides of the driveway. Jeremy came out and identified exactly where the leak was.  It was a PVC joint/union where the leak was. I would definitely use him again and recommend him to others.

Jeremy and his team responded  quickly to my request for leak detection in my back yard irrigation system. Jeremy and his team found a leak that we had been looking for for 5 days. We had dug up multiple sprinkler lines , replaced valves and the problem persisted.

I'm so glad I found bullseye leak detection. Will definitely use them again if we have any leak problems in the future.

I was pretty sure I had a slab leak in my house, so I called Bullseye to find it. Got a sameday appointment and they were on time and ready to go with their specialized equipment. They quickly found a subtle leak in the master bathroom. Luckily it was not under the slab and was an inexpensive repair. Communication was excellent throughout. Highly recommend if you need to find a leak.

Loved Jeremy's attitude, persistence and results! Was not obvious but he helped figure out where the leak was.

Called Jeremy on Monday, and was able to schedule an appoint for the next day. He charged fees per job instead of per hour. Very friendly and helpful. Gave us good recommendation on the fixes. I will recommend Jeremy to my friends.

I had a tiny leak somewhere on my main water line (~300'), and was concerned that It won't be detectable (hence I'll have to replace the line / very pricey and tedious process to find it). While it was not easy, Jeremy was able to find the leak within an hour. I'm very happy with his service. Jeremy was kind, honest, and professional. He's the owner of this small business (unlike other leak detection company with grandiose/catchy name that popped up on Yelp), and I was happy to support him and his business. Another thing I liked about Jeremy is that he offered an option to pay a fairly small service fee if he's not able to detect the leak, which made me more comfortable using his services. This was not the case when I called the other company.  Bottom line - I highly recommend Jeremy!

We have a water leak issue in the backyard, and we were not sure where it came from. Thanks to Jeremy , he is very professional, attention to detail , he helped us spot the leak . We were able to fix it at a reasonable price . Jeremy's charge was very reasonable. No hiding cost . Very straight forward

Fast forward, we have Jeremy came detect the water leak back in Early March . You know, since it was the raining season, we didn't turn on the irrigation system until June . Then we noticed our water bill went up significantly!!!!

I called Jeremy , he came back for a free follow up checking the very next day . I can't thank him enough! I highly recommend his service to anyone !!!! Thanks !

First time I called Jeremy I had a big underground water leak that was not visible. He provide the cost estimate beforehand, came out on time, was very professional and pleasant to work with. Using his special equipment he found the leak without any problems which I later fixed. The best thing about working with Jeremy was that I spend a few minutes explaining the issue and then I went to work. He called me 2 hours later when it was all done.

A few months later I noticed my water meter ticking again and I called Jeremy once more. He came out and diagnosed the leak which was now inside the house. Since the leak was minor, I decided to wait to find out if my insurance covers internal leak detection services before I proceed with the expense. Jeremy was understanding even though he drove all the day down to my house to perform the work. He also gave me some good tips of what to look for if the leak is more
obvious. Long story short: Jeremy is a good guy, does a great job and is nice to work with, which is uncommon in this line of work. I'm very particular and can recommend Jeremy to anyone.

Jeremy showed up within 3 hours of my calling, since I have an active leak. He knew exactly how to search for the sounds of water leakage and quickly found the leak in the main line near the water meter. After I asked if he could recommend a repair person, he called a plumber who will arrive within 2 hours. We were so fortunate to find Jeremy. Hire him!!

Used Jeremy for pool leak detection.  Very communicative and prompt response.  Able detect the leak and provide excellent service.  Also on my request he had check my drain line to skimmer path.  Highly recommend him.

When my water bill was far higher than it should have been, I narrowed the problem to a leak in our irrigation plumbing, but couldn't locate the leak. I called Jeremy, who quickly identified exactly where the leak was. After digging down a foot or so, I found a leaking PVC joint, exactly where he said it would be. I'd definitely use him again, and recommend him to others.

This review is long overdue. Bullseye Leak Detection is the best in the area as I tried American Leak detection before Bullseye and they were 't much help. Bullseye was able to detect the leak in my bathroom behind the walls by using their equipments. If you can't reach them, try texting. I wasn't able to contact them at first but texting or message via their website works. Give Bullseye a try, you won't regret it!

Jeremy helped us locate the leaking pipe under slab. Truly bullseye!!!

He is punctual.
Very professional.
Reasonable price.
Good at his job.
Values customers satisfaction.

My pool was loosing water. Called Jeremy, he came with his ground listening equipment the next day. Detected where the leak was. He sent Antonio, the pool tech, the following day. Antonio dug 3ft of concrete, found and replaced the leaky pipe and updated my old skimmer. Now my pool does not lose water. Very professional and the work quality is amazing!

My water bill has been high and I knew there was a slow leak someplace. I've had the city, a plumber and a pool company come out but no one has ever been able to pinpoint the leak.  Finally I found Jeremy on Yelp. Within 30 minutes he found the leak and recommended someone to come fix it.  He uses equipment no one else has and once he detected the leak he showed me. Thank you Jeremy!

Used Jeremy for pool leak detection.  Was prompt showing up, explained the process, then quickly inspected my pool and gave recommendations on how to fix the leaks.  Would definitely recommend!

Amazing experience, very pleasant and thoughtful. Found two leaks in our house, spent time night prior to walk me through ways to shut of hot water; immediately introduced to the plumber who specializes in slab leaks.

And yes, he wore a mask!

I followed the Santa Clara Valley Water District procedure to see if there was a water leak in my townhome.  I  found a small leak of about 4 gallons a day and couldn't trace it to the toilet tank flaps or any other area in the house.  I was very concerned that this may be under the concrete slab.   So I had Jeremy from Bullseye come out and look for the leak.  I picked Jeremy because of the Yelp reviews and also because he only did leak detection.

Jeremy was very professional in his communications and very thorough in the search.  Very quickly he found that the leak was in the drip irrigation valves in the backyard.  But he patiently made sure there was no other leak in the house.   He wrote up his findings very neatly so I had something to go back to later.  Fixing the backyard valve problem eventually settled the matter for me.

Great service, located and put a temporary patch on the fiberglass pool. Recommend! The tech was very nice and courteous.

It was very difficult to get ahold of Jeremy from Bullseye. His response with Yelp was very slow and his phone was usually full so impossible to get him. When I finally did reach him we set up an appointment. He never showed for the visit. This caused me precious time in finding someone else. Stay away from this business.

I bought an old property that had water leaks and called Bullseye to identify the leaks.  Bullseye was very fast to respond and arrived the next day to diagnose and trace the leaks to faulty irrigation valves.  A few simple PVC fixes and the leaks stopped.  Great response and value.  I am happy to recommend and use again.

Jeremy did an amazing job for us. We had a leak in our pool filtration system. Jeremy came and detected the leak. He then had his crew come and open the concrete and fixed all leaks. He had to come days later because we still weren't getting water through to the filter. He then sent another expert to make sure that the filtration was working and got it fixed.
It's a pleasure working w someone that guarantees his work and makes sure things are fixed and functional even after payment. I highly recommend him

We had a ridiculously high water bill but didn't know why. Jeremy worked on our property for 3+ hours and carefully examined everything. It took longer than normal because no leak was found. (We are still not sure why but the water usage is back to normal now. It was probably some transient issue e.g. high water pressure, toilet flush valve malfunction, etc.) Anyway, Jeremy was very thorough in his work. He went down twice to our crawl space to double check. We even made an optional followup appointment the next week, and he promptly called us on that day to make sure our problem was already solved.

Our job was clearly a complicated, time-consuming case, but Jeremy did all of it with no surcharge, just the flat-rate. Jeremy is very knowledgeable and extremely reliable. I would definitely recommend Jeremy for leak detection work.

Jeremy showed up COVID safe. He was diligent in finding the leak in our water line. It required a second visit to pin it down. I recommend this business.

Jeremy showed up 1 hr after calling him and confirmed cost and arrival time by text.  :0)

Quickly found not only original leak we called him for, but also quickly found a leak in our irrigation that none of the landscapers could find and we have a 3/4 acre property.

Don't waste your time digging ditches and looking for leaks (like we have continued to do) when Jeremy can find them quickly.  Definitely worth the money.

Jeremy at Bullseye Leak Detection was excellent, very friendly and efficient. He managed to locate the leak extremely quickly and have a 3rd party leak repair company come out and provide a quote at short notice. Leak now repaired which is a big relief!

I dont usually give reviews but Jeremy was Great.i called the city about a water leak on there side of course they said no theres no leak  its coming from the sprinklers.  Sure it is so they left .i called Jeremy to come out and double check it for me and yep sure enough he found a leak on the city side. Thank you Jeremy at least now we have a fighting chance to get them to fix there part.

JP Construction reached out to Jeremy for some professional help detecting moisture levels in our customers sheet rock they were on time friendly and professional he provided a timely comprehensive report for the insurance company to understand what they were looking at to assess the damage JPC will continue to contact Jeremy and his team for smart leak finding...
Thanks

UPDATE - Yelp review yielded a response from Jeremy!  Hooray!  seems my contact request from the website went to spam.  not sure about what happened to the follow up voicemail i left.   we rate again after service.
_We never heard back from Jeremy. Called back and left another voicemail. And still haven't heard back. Which is sad because we were looking forward to using their services.

I contacted Jeremy six or seven months ago. He was professional over the phone. He agreed to come over and do the leak detection.

I was dissappointed that he did not find all the leaks in one visit and even after three vists, one fix by him and several fixes made by the swimming pool person that services my pool pool water level is still going low.
Even though was pleasant and professional, he does NOT respond to messages or phone calls on time.

I spent a lot of money on finding and plugging the leak in my pool - the leak is still there. Finally I called another leak detection company and they found a major leak in the piping and that is being fixed now.

I would not recommend Bulls eye detection. I am a dissatisfied customer.

Came out on schedule, found and fixed the leak in about 30 minutes. Will definitely call again (but not too soon I hope). I will recomend him to my friends as well.

Never responded to any of my my Yelp & website requests, multiple phone voicemails & texts that I had left last week.

Updated review. There was a mix-up and Jeremy responded in a timely fashion. He was honest to say he couldn't help in my situation and made a recommendation for me.

My pool problem was tough since the suction line leaks in multiple locations. Jeremy had to come back after the skimmer is replaced. He finally found the major leak. After we fixed that, another nearby leak was discovered by the plumber based on Jeremy's suspected points.

Very good service. Quick appointment and come to site on-time to help us perform a comprehensive inspection of our water system.

Jeremy responded right away and found our pool leak.  He is a very honest guy that can be trusted. I would highly recommend him to anyone.

Jeremy and his team were able to locate our pool leak, (the light conduit) and fix it!

Really please with the service and the result. Jeremy responded quickly to our enquiry and was extremely patient and courteous in explaining both how the leak detection and fix work.

Would strongly recommend this contractor

We did a whole house gut remodel and put down bamboo floors.  I was in a tizzy with my general contractor who was denying that there was a leak under our slab that lead to our bamboo floor buckling for the 8th time in  less than a year.   When my general contractor suggested putting down pergo or tile where the bamboo is supposed to be I had to verify my suspicion of a leak.

I called left a message and Jeremy called back right away.  He even came out the same day and found a leak.

My contractor fixed the T-joint where the small leak was and I asked if Jeremy could come out to do a validation sound test and he was so nice as to oblige my request.  He even called follow up to see if the problem was solved.  Thank you Jeremy!

I have had a small leak in my pool for the past couple of years but it escalated this summer & I needed to get it fixed. I called around to a bunch of places & decided on Bullseye due to the price, to be honest, but I am glad I did. Danny quickly determined that the issue was with my skimmer & gave me a verbal quote on the repairs followed by a written one. One of Danny's workers came out to do the actual repairs & explained things to me when I asked questions. It took him all day but he was completely done & did not need to return. Danny himself showed up towards the end of the job to check in & make sure everything was good. Since the pool was already partially drained to do the work I decided to have additional work done that has been needed for a while so I do not know if the leak has been fixed but I am sure it was. Communication was done by text & Danny always responded quickly.

Hi. This review will hopefully be updated with more stars once Jeremy returns my phone call, texts and yelp inquiry. He did work at my house at the end of August and the leak is back and in the same location. I would think there would be a guarantee to his service lasting longer than 6 weeks.
His original work was reasonably priced and timely. We had a small problem with the water when he left but Jeremy was responsive and concerned. My husband was able to solve it quickly.

Called Jeremy to trace a leak. He came on time and  did a great job. Very professional and easy to work with.

Great job!
Found our under slab leaks and referred us to a plumber that also did a great job fixing them.

Jeremy is a life saver! We were about to buy a house and he accommodated us in a very tight schedule to inspect a pool. He found numerous problems and pointed those out nicely in an itemized fashion. He also gave us an estimate to fix that pool which turned out to be $15,200. If we didn't have his help, we could end up with a huge unexpected expense. Luckily with his help we can now negotiate the price with the seller.

Potential house buyers with a pool, please consider a professional inspection of the pool before you buy the house. It could easily be a huge money pit.

Our renters called us regarding a high water bill. I called Bullseye Leak Detection and made an appointment within the week. Jeremy came out, thoroughly searched the house and the yard and he was able to find the leak.  Very honest and straight forward guy who does a great job!
I will definitely keep their number for future needs.

Still 5-stars!  Had a termite inspector come across a pool of water under the house. I contacted Jeremy since he did our leak inspection a month prior and he was quick to find a time to come back and inspect.  He found the cause to be drainage related due to the intermittent pool of water and refered me to a plumber and pool specialist.  He even called them when here to make sure they understood the issue.  Jeremy is a great business owner!

Jeremy is awesome.  He came out to our home after we found a leak under our kitchen sink. He worked efficiently and was very thorough and knowledgeable in determining the source of the leak. He was also very responsive with our follow up questions.  If you're having a leak in your home our business, this is a great company to help you pinpoint the source.

We used the service back in March for a major leakage . Jeremy came immediately the day I contacted him ! He tried to squeeze his lunch time and come to our house because he was in the area. I was glad that he made it. He found the leak in 45 mine after walking around house and yard inside and outside.
We fixed the leakage by hiring someone on our own . We did not use the one he recommended. But , it's still good to have his recommendation.
Later in May , we checked our water bill and it was 1500USD! Thank you Jeremy for helping us so that we were not paying even more !

I contacted him last week ( now it's June) since I lost the receipt he gave me 3 month ago and he answered my message and send the receipt back . I am very happy with the service and his attitude . I wish all the best to his honest and helpful business .

Jeremy was nice, professional! We had a leak coming from our cement slab in our kitchen hot water pipe; Jeremy did such a good job to locate the leak.

Jeremy was very patient, he was very good at email communication during the whole decision process as we had a lot of questions and a hard time deciding on re-piping or not, he even help me better understand the situation at hand, so I did re-piping the hot water line with very good price.

I'm a satisfied customer, so I am proud to recommend Jeremy!

Lessons Learned:

1. Find and get to know a Trustworthy and Competent Plumber. Leaks and other mishaps can happen and you should already know at least one and possibly two good plumbers.

2. If you suspect a leak or a ruptured pipe, FIRST DO CALL your TRUSTED PLUMBER!   Let him or her assesses the situation and then follow his or her advice regarding the next step.

3. Keep in mind that Leak Detection Technicians are NOT plumbers unless they came from that background. They rely on equipment and not necessary the common sense or a plumber's  experience to identify the problem.  Call a Leak Detection Technician that your trusted plumber recommends only after he or she deems necessary. Most competent plumbers can tell you the source of the problem!

Moral of the story:

Jeremy, the owner of Bullseye, is a nice guy but he is simply incompetent. He ripped me off of $280 for a service which did not find the source of the leak in my property and furthermore he asserted that my water meter was broken which turned out to be a complete error on his part!

Case details:

1. On 9/2/2014, while entering the side yard of my house; I noticed a small pool of water that was accumulated on the ground under the kitchen's window, see enclosed picture. At the first glance, it appeared that leak was originating from beneath the house as the result of possibly a ruptured pipe.

2. I proceeded to contact Bullseye Leak Detection Company based on their good reviews in Yelp. Jeremy was able to come over on 9/3/2014. Upon his arrival, I showed him the location of the leak.

3. Jeremy requested that I shut all the valves in the house and made sure there was no running water anywhere which I did.

4. Jeremy took a look at the water meter to determine the extent of the leak. Although the meter's counter was not registering an extensive leak (no digit movement), a small triangular shape indicator underneath the counter was moving very slowly. Jeremy mentioned that there is leak but fortunately is a small one.

5. Jeremy proceeded to use his detection equipment and concluded that leak seems to be somewhere in the kitchen between the refrigerator and the counter with no reference to a specific pipe.

6. On 9/4/2014, I contacted the Clearwater Plumbing Company and was able to secure an appointment for the same day.

7. Upon their arrival, I showed them the location of the leak and the Bullseye's leak detection report. The Plumber read the report and commented that the report was vague and unhelpful.  He then pointed to the drainage pipe and suggested that the leak is from the drainage pipe's housing. This particular drainage pipe is connected to the second floor's master bath toilet, shower and sink area. We confirmed the leak by flushing the master bath's toilet few times and observing the water leak from the drainage pipe's housing.

8. The Plumber proceeded to unscrew the housing, cleaned its grooves and reattached it back into the drainage pipe.  We flushed the toilet several times and verified that there was no leak. Furthermore, the Plumber inspected the kitchen area, examined the underneath of the refrigerator, dishwasher and the sink and assured me that there is no leak in the kitchen's wall or anywhere else in the kitchen.

9. I brought to Plummer's attention that water meter did indicate a small leak. He suggested that I should contact the Bullseye, explain the situation and request that Jeremy to return and further investigate the source of the leak since the drainage pipe is NOT a water supply line. There must be a leak somewhere in the house.

10. On the same day, I contacted Jeremy and discussed with him the Plumber's findings and asked him to return to further investigate the potential leak in the house. He agreed to come over on 9/8/2014.

11. Jeremy returned, proceeded to investigate the potential leak using his equipment and concluded that there was NO leak in the entire house. Furthermore, Jeremy stated it that the water meter was faulty and I should contact the City of Milpitas  and ask for the inspection of the water meter.

12. I contacted the Milpitas utility department, explained the situation and requested the inspection of the water meter.

13.  The inspectors arrived at my house and upon further investigation, they concluded that water meter was perfectly fine and the source of the leak was a faulty irrigation valve in the front yard (I have two valves) causing a very small amount leak that was being registered by the water meter. I visually confirmed their findings regarding the leaky valve.

14. Keep in mind that Jeremy never asked me about my yard's irrigation system even though these valves are visibly located underneath the facet where he connected his pressure meter to see if there was a loss of the pressure in the house's water supply lines which was none. The water supply to irrigation system is directly connected to the water meter so any leak in the system is registered by the water meter

Jeremy was prompt, professional and did everything right! We had a leak coming from our cement slab in our wash room area and the plumber recommended we first get a leak detection specialist in-house. Jeremy, was pleasant and arrived to our house quickly on a Friday afternoon. He was thorough and wanted to make sure he found the area of the problem, so he took his time and used 3 of his 4 testing systems to properly locate the problem which was embedded in our concrete slab.

Jeremy was so efficient and professional, he offered to come over Sat. morning to meet the plumber to ensure we were handled appropriately. He delivers professional, courteous and timely work. He's very fair and walks you through his testing techniques to help the home owners better understand the situation at hand.

I would highly recommend Jeremy! He helped get our house fixed within 24 hrs on a Friday!!! We are very appreciative as we have infants in the house and being displaced during a situation like this is not an easy thing to deal with. He truly cares about his customers.

Thank you Jeremy!

Jeremy charges $300 for leak detection which is standard. But be aware that if you use credit card, there's a $9 surcharge which he doesn't tell you in advance. Honesty is still the best policy.

Glad to have picked Jeremy for help.  He was professional, punctual and knowledgeable, professional and punctual.  He arrived promptly on promised time and gave me notice in advance of arrival, figured out where the leak was promptly once there.  At the end, he also helped me get a plumber contact to fix the leak on same day.   Thumbs up!!

Jeremy is fantastic -- immediately responsive, timely, thorough, and honest. After detecting the leak, he called an equally wonderful plumber who took care of the problem right away. I couldn't recommend him more highly!

Finish on time. Very quickly and patient to explain to me what happened. It's a great help from Jeremy.

Update to the review. Jeremy did reach out to me about the situation and that he did have phone issues at the time I hired him and he did resolve the issue.  He also was courteous to refund the fees for the leak inspection.  Thanks Jeremy!

Jeremy did everything right.  He showed up right on time.  He had a spectacular pipe side manner with my 7yr old daughter.  He spent a lot of time doing a very thorough job and pulled out several testing techniques including a thermal imaging camera to view my radiant heat pipes embedded in my concrete slab.

From the radiant system, id forgotten to run it before he came and even managed to have it turn off while he was waiting. He was very patient and didn't / wouldn't leave until the job was done.

He even went so far as to keep in touch with me, without my asking, to ensure that the several leaks he found were where he said they were as my situation was complex with radiant heat pipes with leaks embedded in a thick (6) concrete slab and hot and cold water pipes with leaks running under that slab too!

I would recommend Jeremy, he's thorough, cares, and has a great attitude and personality around the family too.

Jeremy did a great job
Was out the same day I called and was glad to hear it was my water softener. Even better it was leaking into my drainage system ... not the house somewhere .
Jeremy was friendly and professional and I recommend him if you have a leak you cannot find.
He also informed me on how to report it to San Jose water to get a break on my bill .

My utility bill practically doubled due to a water leak. Jeremy came out, found the source and fixed it in about 45 minutes. A very good guy and a very good experience, I totally recommend him.

I gave Bullseye 5 stars was very efficient came over as soon as he could no delays and found out he was a wonderful Christian man,was very honest.

We had some large sprinkler leaks in our yard. Jeremy sent Jose out to take a look. We had also been considering a drip system so we asked Jose if he could install drip in addition to fixing the leaks. Jose installed the drip and fixed 2 of the 3 leaks. A new leak was created and one of the original leaks got worse. Jose recognized one of the leaks and fixed but it started leaking again 2 days later and was creating a safety hazard on our easement. 2 sprinklers he capped off were also leaking. When I called Jeremy to check-in about other questions he never called back, and I figured if Jose couldn't fix the leaks the first time it wouldn't be better the second time. Instead I called Dick's Sprinkler Service. Gerardo was able to come out quickly and said he would not leave the property without fixing the leaks. One of the leaks was very bad due to damage from Jose's work. Gerardo took his time and made sure the job was done well. His daughter also showed me how to add teflon tape to close off the capped off sprinklers. A simple fix that Jose skipped. I thought Jose was a nice guy and seemed knowledge but his irrigation work was poor. Many of our shrubs are dying now since he he installed the drip system. I appreciate the care from Dick's Sprinkler service and wish things had been done correctly by Bullseye.

First the good:  Jeremy went around the entire pool with his listening device and located the leak in my swimming pool.  The entire process was 30 minutes or less.  Unlike another leak detection company that I used before, Jeremy was able to find the leak without injecting air into the system.

Jeremy sent another employee (Antonio?) to actually repair the leak.  He quickly opened up the concrete and confirmed to me that the suspected leak location was indeed correct.  The fix took about a days work.  It was done nicely and the leak seems to be repaired.

Now the bad:  Jeremy is not very responsive.  I had a hard time scheduling my repair.  I understand people are busy, but phone calls, texts, and emails should be returned.  An appointment for repair work should be made possible even if it is a week or two from today.  I shouldn't have to keep checking back to see if someone is available to work on my problem.

Overall, the work is good.  If you just want leak detection service, I highly recommend Jeremy and Bullseye Leak Detection.  If you need them to fix the leak too, you may have to be patient and may have to be persistent.

Bullseye Leak Detection did a very thorough job on identifying 3 different problem areas leading to water issues at my home. Jeremy did a very patient and sincere whole home and exterior leak inspection and isolated a leak in the fountain sealing, a leak in the irrigation drips and the areas of water overflow resulting from these and causes for water overflow. He was thorough in his work and sincere and detail oriented in his inspections.

In addition, Jeremy went out of his way to accommodate me in his otherwise packed schedule to help locate issues around the leak.

I would hire Jeremy anytime I need a leak inspected. He is a rare find !

Great service and always quick to reply. I contacted Jeremy about getting a skimmer replace, he gave me some recommendations on what needed to be done. He finally finished the job yesterday and the work looks clean. He guaranteed 1 year of workmanship which is nice. I will definitely use Bullseye again in the future. With my busy work schedule Jeremy was able to accommodate. Great work!

I highly, highly recommend Jeremy's Bull's Eye leak detection and repair to anyone with a suspected pool leak. He and his crew did a terrific job for us. They quickly found the leak, replaced the faulty skimmer and repaired the deck tile flawlessly. And he ran a second leak detection test to confirm the problem was fixed. Work was very reasonably priced and Jeremy did a nice job of explaining how our system functions. I will definitely call him again if I have new issues come up, and so should you!

Jeremy did an excellent job repairing the leak in my skimmer/suction line. He worked with me on my availability due to work schedule. Job done and well!

Jeremy was very friendly and professional. He located our leak quickly, checked for any other leaks we didn't know about and helped us coordinate with a re-piping service for next day service. Great job overall, gladly awaiting our lower water bill!

We also had a skimmer leak.  Jeremy came up from San Jose to Fremont to detect the leak.  We had him and his workers repair the leak within just a day or two.  The job involved going thru our flagstone deck, removing the old and broken skimmer/pipe, put in a modern skimmer and re-install the flagstone.  Everything looks great, and we no longer have a leak in our pool and the pump is no longer just sucking in air bubbles.

Bullseye Leak Detection will not disappoint you!  Your leak detection needs are in excellent hands; Jeremy was prompt and efficient in locating the problem. When I inquired about a recommended plumber he handed me the phone for one he had already reached out to.  Jermy's customer experience delivered ... yours will not be any different.

Jeremy is polite but be aware of that he would try to make extra money off you in various ways.
He tried to extend the conversation to show that he 'worked' longer hours and charged more.

Bullseye did a great job fixing a leak at my pool.  Steve was on time each day and did real quality work.  Thank you.

Jeremy was great. Super friendly and professional. I could tell he had a full day of appointments already scheduled, but when I told him it would be hard to miss another day of work he fit me in to that day's schedule. He showed up exactly when he said he would. Can't beat that kind of punctuality. Price was more than fair, and he was quick about his work. Highly recommend.

Couldn't be happier with Bullseye's service.  Jeremy is as good as a service provider gets!
He returned my call promptly, texted when he was on his way, arrived on time, was professional, knew what he was doing, identified the problem quickly, was neat and his fee was exactly as explained upfront.
Jeremy even went the extra mile by checking with me after I had the leak area waterproofed, to be sure I was confident that the problem was solved.  
I hope I don't need his services again but if I do, I would definitely call him.  The best recommendation I can give is that I'd recommend him to family and friends.

Jeremey did a good job in helping us quickly find our leak. It was a malfunctioning sprinkler. It was an easy fix, so he fixed it for us for no additional cost. I'm satisfied!

Jeremy came out today and located a small leak in my irrigation that was in a difficult spot to locate.  He was quick and efficient.  I highly recommend him.

My mother's house was suspected of having a leak. I set the appointment up and it was agreed she would pay $250. When the technician got there, he did the work and gave her a bill for $300. When she said the quote was for $250, he told her that was the cash price and it was $50 more to write a check! She said she would pay him cash and he insisted on following her to the bank. Did not appreciate this practice.

Jeremy is always so awesome. I can text him an issue for one of my properties and he is there within 24 hours sometimes even sooner.Very professional and will not try to get over on you. I will continue to use his services, I am very satisfied with his services! Keep it up Jeremy!!!

very pleasant person to work with. was on time and he found the cause for the leak in 30 minutes. i would definitely call him again if i ever need to detect plumbing leak at my house.

Jeremy was amazing!!! Our hardwood floors were cupping/cracking and we needed to get someone to our house to detect the issue before we could do any repairs.  It's been raining a lot and and we were very concerned about identifying the issue before it got worse.  We called a dozen people and most of them were too busy to come out.  Jeremy was prompt, nice and professional.  He figured out the problem right away and let us know our window was causing the water damage.  Highly recommended!!

5 stars! Jeremy was very friendly and knowledgeable.  He really took care of us, we will definitely refer him to others! You rock!

So, this is more informational. The service i received was good, but it was not what I was expecting, as it did not detect the leak close to the leak. I had a leak above my garage (the house main water line follows the sloping garage roof line upward (found this out afterwards). I called a plumber to fix the leak and two told me i needed to get a leak detection specialist out first to pinpoint the leak so as not to cause unnecessary damage (cuts in the wrong place) to the drywall. Jeremy came out as planned and was prompt.

Leak detection involves detecting sound using a sensing wand (like a microphone on a wand that plugs into a unit with headphones attached). Jeremy put on headphones and proceeded to probe different spots on the garage ceiling to determine where the leak was. After a short time, he marked a spot on the ceiling signifying the location. And this is where this type of leak detection falls short. Sensing sound in the walls does not necessarily tell you where the leak is; it only tells you where the water is the loudest. When the plumber came out and cut through the dry wall to find the leak (the water had been turned off for a while), the spot was approximately 13 feet (horizontally) from the actual leak (yes, 13 feet). This is because the water ran down the pipe and dumped onto the garage ceiling in a different location than the spot where the leak actually was. Plus since the pipe followed the roof pitch upward, the leak was 5 ft above the garage ceiling and since sound falls off as the inverse square of distance (for you physics types), it makes sense that what he heard was not near the leak.

So for me, the leak detection didn't do what I had expected. If the pipe had been horizontal or right next to the ceiling, the results may have been different. The service was not bad, just not what I thought leak detection would determine. Another interesting note is the guy who did the roof had guessed where he thought the leak was and with no equipment he was spot on. To his credit, Jeremy did offer to refund some of the cost.

Hope this helps someone.

Such a shame.  Jeremy was very responsive at first but then cancelled because his dad got sick (fair enough right), then I am chasing and chasing him with text after text and then more cancellations because jobs took him longer than expected.  
I said I would call someone else as am having to truck water in to fill the pool and he finally agreed to come round.  He did arrive but was in a really bad mood as couldn't find the place though I have had so many contractors find it with the same directions straight away and then charged me $50 extra than the $300 he quoted on the phone and never actually detailed exactly which cracks were leaking more must that they all were.  
I asked for a quote for resurfacing and he said he would forward one the following week (yep you can guess that never happened) and then I texted 3 months later and he said he would check and get back to me (crickets............... silence!!!!)  Hate giving bad reviews but its been months now and still not resolved

I got a call from the water company and had a huge leak.  I called Bullseye Leak Detection and could only get an appointment 2 days away.   But the following morning, Jeremy texted me telling me he had a cancellation so he could come that morning.  He is very good at what he does, finding the leak very quickly.  He is professional and very helpful, giving advice and referrals for repairing the leaks.  I would recommend him to friends and family.

What a scam!

Not only did he not actually mark where the leak was, he was wrong about where it was. He was pretty quick to cash his check though!

I called him several times and he kept getting disconnected and then just refused to return my calls.

SAVE YOUR MONEY AND STAY AWAY!

My review is long overdue. I called Jeremy to come to come due to a pool leak. I have a big 33,000 gallons in ground gunite pool. My leak was really difficult to locate so Jeremy spent hours to search for the leaks. He dived under the pool and pretty much searched all angles to find that there were leaks in my skimmers. After I fixed the leak by a different contractor, Jeremy came back to inspect the work to see if the leak has been properly fixed; he didn't charge extra for this service. For the reasonable price, Jeremy spent a lot of time to ensure that he resolve my leak issue. I was so satisfied with Jeremy that he referred him to my neighbor who had a leak in his irrigation system. My neighbor also became a satisfied customer. If you have a leak, call Jeremy, because integrity and quality from someone you hire is really hard to find.

We had discovered a leak and had 2 plumbers (including one leak detection guy) come out and no one could find it. Bullseye came to the rescue. Not only was he professional and timely, but he had all the equipment and found the leak and pin pointed the location accurately. He even recommended a plumber who came out and it was repaired same day. Highly recommend and will use again.

I contacted Bullseye when I had a hunch my pool might have a leak. Jeremy came out and was on time, courteous, and professional. He was very thorough and paid attention to the details. He found 2 leaks and additional cracks that could lead to additional damage. He is very knowledgable and experienced. I would highly recommend Jeremy if you need any type of leak detection. I would consider him an expert in his field.

Straight forward, honest, punctual, responsible, and fair prices.

We had a big leak (meter spinning with faucets, toilets, etc. shut off) but I could not pinpoint where it was so a plumber could fix it. It turned out to be in the front yard underneath a big tree (roots probably cracked the water mains pipe). Jeremy was close to where my house is and the price was the same or a little less than the other 2 companies I got quotes from.

Jeremy came and did the inspection, e-mailed me the report and I paid over the phone. He offered me an estimate to do the repair/replacement of 65ft of pipe. Price was competitive and the leaky pipe was replaced by a new re-routed water mains.

I would recommend Jeremy again.

Let me start with the bottom line, which most of you are interested in anyway. The long details follow.

Jeremy of Bullseye Leak Detection did a great job for me. he was prompt, honest, professional, competent and instilled confidence. That's exactly what I look for when I need to hire someone to correct a problem. Bottom line:
 1 - Did he do a good job  = YES
 2 - Would I hire him again? = YES
 3 - Would I recommend him to friends? = YES

the details:

I had a water leak somewhere between the meter and my house. I live on a hillside which complicates finding a water pipe leak much more difficult.

Not knowing where to start,  I started digging around where i thought the leak was originating based on wetness and water patterns until I thought I found the leak location. I had several plumbers give an estimate based on where I suspected the leak was. One plumber gave a quick estimate, another immediately suggested I replace the whole line and one gave an estimate but strongly suggested I hire a leak detection service to verify the location.  He recommended Jeremy at Bullseye Leak Detection. As it  turned out, it was a good suggestion. Jeremy found the leak in a completely different location and it probably saved me a lot of time, frustration and money.

.... more details (long and boring) ....

I called Jeremy late Wed evening and he called me back promptly. We discussed service and price and he arrived on time the next morning. we spent a few hours searching and digging for the leak and found some possible locations but he had a prior appointment he had to go to. He promised he'd come back as soon as he could and gave me an estimated time. When he returned, he resumed the search and  found an entirely different location that was he was sure was the problem. Some digging confirmed the leak location.

I think Jeremy went far beyond his initial and primary responsibilities. it was a hot day and the hillside was pretty messy with mud. Jeremy helped me dig till we finally located the leak. Jeremy also helped me fill in the many trenches we dug earlier. I would have paid more than double or triple his fee if I would have repaired my initial leak location.

After the plumber returned and examined the location, he was confident Jeremy had located the leak. The plumber repaired the pipe and turned the water back on. It's now been a week and there are no more signs of any water leaking anywhere on the hillside.

For what it's worth, I've read many reviews before selecting a contractor. I especially focus on the 1 star reviews. Many times, it seems that the 1 star reviews are the result of miscommunication and missed expectations of unrealisitic costs and time frames.

I had Jeremy from Bullseye Leak take a look at my townhouse. He was on time, professional. I had told him that I had a another leak detection company take a look at the water leak that had occurred 3 times in 2 months. The other detection company came in 3 times and every time gave a different prognosis of what the leak is. I had to spend quite some money to fix what the other leak detection company recommended. But it was of no use since the water started leaked from exactly the same area as before. Jeremy was honest and he recommended either a structural slab company to take a look or do the repiping. He recommended a great repiping company which I signed the contract to start work in a week.
There are a very few honest companies that would give their time and opinion and not charge me to come and Jeremy was one of them. I give them 5 stars for being professional and more importantly honest.

Jeremy is fantastic at finding outside water leaks.  I have used several water leak companies who were unsuccessful in locating the water leak but Jeremy found them in about an hour using his equipment.  Good job!

This is the second time that I have hired Jeremy to detect leaks. He continues to do an excellent job. He is very precise and fast in finding leaks. I highly recommend Jeremy to anyone looking for a reliable leak-detection service.

Responsive to calls. Jeremy tries to help find and stop any leaks. He is methodical about finding the leaks in the water line.

So glad I found Jeremy on Yelp.  He is friendly, professional, responsive and most importantly very competent.  He quickly found the source of my high water bills and put me in touch with a plumber able to make repairs the next day. Thank you!

Needed to troubleshoot a was leak in the subfloor of my home.  Contacted Jeremy to verify if the issue was with the water supply lines.  Jeremy came to the property on time.  Performed an acoustic test on all of the supply lines in the house.  Test was completed in less than hour.  Definately would use the service again if needed.  Now I need to look for a drain line specialist.

After receiving an almost $900.00 water bill and learning from the water company that we had 72 hrs to identify and fix the leak, I started making calls to leak detection companies.  My husband was so busy at work, it was my job to handle the situation.  By luck I reached Jeremy who said he had a cancelation and was available to come to the house right away.  He detected a water main leak.  He kept me updated and contacted his plumber about our emergency situation.  The repairs we done the next day!!!  This was all arranged by phone.  Jeremy was professional, courteous, and sensitive to our situation.  My husband was so impressed with me and of course the work of Jeremy and Anthony, his plumber.  Because of Jeremy this situation was not the nightmare it could have been.  Thanks Jeremy!  We are happy to recommend you to our friends and neighbors.
Barbara and Jim

This guy always wants his money ahead of work. And he keeps pushing for it. For example, he didn't make a leak detection, but asked me to sign the paper that work was done. We agreed he would make sertain work and he kept asking me for money before the work was completed. The work was done really bad. Have to ask another guy to come and fix what wasn't done but was paid for (my stupid husband gave him a money without surveying completed work). My pool is all in a mess. They didn't clean behind. And this guy doesn't answer the phone call. We didn't have a quarrel.So he has no reson not to answer exept he knows he did a poor job.

Wow!  I have nothing but great things to say about these guys.  Very down to earth and very reasonable prices!  DO NOT HESITATE TO CALL THEM.

Jeremy is the guy to go to, he's very responsive, answers your questions and concerns in a professional way. He detected our leak was from the skimmers and had his team work on it quickly, at times when they are late or can't make it, he always make sure to call or text me ahead of time to update me on the progress. After fixing the skimmers our leak seems to still exist, he still comes out at no charge to check on it and found a few more small leaks in the spa and fixed it right away. Very down to earth guy, I usually have bad experiences with contractors disappears after they get paid, but Jeremy is very trustworthy and I would highly recommend Bullseye Leak.

Jeremy was great. Was on time, found a leak and solved the issue.   Price was as advertised. Highly recommend him.

I had the water utility out doing an audit, just to see if I qualified for any rebates, could save water etc.  I was surprised I had an outside leak approximating 200 gallons per day.  Needless to say I was somewhat panicked and somehow found Bullseye while doing internet research.  I had not even heard of leak detection before.

Jeremy answered my call (no machine, a huge plus when you are looking for instant help) and was able to come to my home within a couple of hours. He was friendly and professional, quickly found the leak and checked for others. He patiently answered all of my questions.  Further, he was able to refer me to a plumber who was also able to come out to quickly fix the leak.

The price was also reasonable I think - (again, zero experience here!). Before calling Bullseye, I had called another outfit who quoted a couple of hundred dollars more to find the leak.  I would definitely recommend Jeremy to others.

Very Responsive, knowledgable and genuine. Found leak at my house within 45 mins. I would definitely recommend Jermey to anyone. Thanks Jeremy

Very professional, on time and great job.  I enjoyed working with Jeremy, he arrived early and got on the job fast, did not waste any time and accomplished his task.  I will recommend him to other friends for need.

So glad we found Jeremy.  Serious leak that could not be seen, but detected by Jeremy.  It was an emergency situation and he told me on the phone what to do to save water until he got here.  I wouldn't call anyone else if we ever have another leak we cannot detect.  Thank you Jeremy!

Jeremy did a great job of finding and repairing a tricky underground pool leak, as well as an irrigation supply leak, at our rental property in Los Gatos.  At first we thought there was only a small sprinkler line leak that wasn't too big a deal, but after the pool lost a foot of water in 24 hours, we realized there was much more going on than we thought.  Jeremy came out right away to assess the situation, and he started the repairs immediately after finishing at another client.  Finding the cause required jackhammering through concrete in several places, but using his leak detection gear and his experience, he worked methodically to mimimize the amount of cutting required.  He bypassed a leaking suction line, replaced the skimmer, and redid the aggregate deck so nicely you could barely tell a repair had been made.  He replaced the leaking irrigation lines, and he also used scuba gear to replace the drain cover at the bottom of the pool with a safer anti-vortex cover.  He kept us fully informed along the way, and the final cost was reasonable.  He was professional and a pleasure to work with.  Highly recommended!

Jeremy was able to come out same day on short notice.  He was responsive, courteous, prompt, honest, and friendly.  Price was as quoted on the phone.  He was early to the appointment and was out of there within the hour.  Water leak successfully detected.  I would use Jeremy again.

Jeremy is a great guy. Really appreciated him coming over and walking me through the process and helping me understand the situation. Highly recommended. Well connected and extremely thoughtful. A true professional .

After several phone messages, Jeremy did finally return my call (so be persistent!) and came promptly and arrived on time.  Jeremy was very nice and easy to talk to.  He was also very professional and was up front about the fees, no guesswork.  Jeremy found our leak right away!  We should have called him weeks ago, and saved us digging and an increased water bill!  My son was able to then fix the sprinkler pipe quite easily.  Thanks Jeremy!  Always nice to use a small family run business rather than the big box companies whenever possible.

I had a problem with a water leak and Jeremy came out very fast. He is friendly and cooperative and was able to find the leak and even tell  me what needed to be done to fix it. If you have a leak or suspect a leak have him come out....

Bullseye was called in early June of 2015.  Jeremy was professional and made an appointment for the next day.  He arrived on time, clean and ready to work.  I told him I was uncertain where my water leak was coming from, and could he review the entire lot.  He took 2+ hours to review all water sources and determined my pool's skimmer was damaged by the pool maintenance company and was leaking a huge amount.  I was very happy with the quality of service, the response speed, the politeness, and the extreme care he showed while moving around in and outside my home.  He is thorough, and even when he finds one leakage source continues on just in case there are more than one.  His price was as quoted, and he quoted for the repair as well. His explanation of why this occurred was important as well as we changed our pool maintenance company due to their incompetence (we still may sue for damages).

Jeremy was just great.  He communicates well,  arrived on time, and quickly found the problem. He was very thorough and checked everything rather than just stop at the first issue found.  I highly recommend him. I will definitely call him from now on. Nancy

We had a pipe burst under our slab floor and were told by the plumber I would need a leak detector to come out and locate it. After calling the big leak detection companys who couldn't come out. I came across Bullseye on Yelp. I called Jeremy and he said he would be here in 45 min. He came by and found the location of the leak. When the plumber came out and opened the floor the damaged pipe was right where Jeremy said it was. I will recommend Jeremy at Bullseye to my family and friends.

I called Jeremy to investigate since my water bill suddenly got up disproportionally.  He found the leaking problem right away.  With a reasonable repair price, the next day he came to fix the leaking.   The water running noise is gone.  I highly recommend his excellent  service to anyone I know.

After receiving an usually high water bill, I called Jeremy to check for a leak in the water line. He came out the next day and took the time to explain what he would be doing. He was thorough with his inspection and very courteous, answering all the questions I had along the way. Highly recommended.

We are in escrow for a home in Martinez.  Our home inspector recommended we get a leak detection company to verify that the pool was not losing water due to unseen plumbing. Two companies were recommended in Martinez.  Both companies could not schedule an appointment in the tight time frame we needed.  I got on the Internet and started searching for leak detection companies.  Bullseye came up and the reviews were top rate, so I called.  

Jeremy answered the phone immediately and was very professional.  He was willing and able to drive the distance to Martinez at no extra charge.  His price quote was more than fair and as an added bonus, was below what the two Martinez companies quoted.  Most importantly, he accommodated our very tight schedule and agreed to do his inspection the next day!!  We agreed to a 1:00pm inspection time and Jeremy was there exactly on time.

Jeremy was a every bit the professional.  His inspection was thorough and there were no added charges for the spa or waterfall inspection (both Martinez companies quoted extra for the additional items). When Jeremy was finished, my realtor showed Jeremy an area outside the house with standing water that was not there the day before.  Jeremy said he could test the sprinkler and indoor plumbing while he was there.  We I asked how much extra he would charge, he said he would do it free of charge if I would give him a review on Yelp.  Who does that these days??!!  Most companies would charge for the extra work.  We had a verbal agreement to yelp in exchange for the work and off Jeremy went.  Within another 15-20 minutes we had all unseen plumbing checked out.  The good news?  No leaks in the pool, but the sprinklers definitely have a leak which we can fix no problem!!  The even better news?  Jeremy was a very honest, professional, and courteous inspector.  I would recommend him to anyone.

I did pay Jeremy a bit extra as I felt I was taking advantage if I didn't.  He did not expect the extra amount and I could tell he was very appreciative.  It was really refreshing conducting business with a trustworthy company.

Thank you Jeremy!!

Had to have him out twice to find a leak in my spa. First time narrowed it down to the return line. Had contractor dig out line only to find out there was no leak. Had him return and he told me the leak was at the bottom of the spa at the drain. On both occasions, he never wrote up a detailed report to pin point the leak. Contractor had no idea where to look since drain looked sealed.This guy is a third rate operation. A total waste of $300. Stay away from Bullseye!

I found Jeremy a pleasure to work with. I called Bullseye at noon, spoke to Jeremy about my need for leak detection and repair on my pool. Lucky for me, he had a cancellation and said he could be out in 45 minutes. Over the phone, he explained his charges and the process he would work through to detect the leak. He came to my home and found the leak within 30 minutes. Using dye, he was able to show me the leak, and it was very obvious it existed. He offered quotes for a temporary fix and a permanent fix. I opted for the temporary fix which he was able to complete on the spot. He was very clear in communicating he couldn't promise how long the temp fix would last, but I decided to go with it since my husband wasn't home and I felt the permanent fix was a discussion we needed to have. When I relayed this to Jeremy, he was very understanding, and I felt absolutely no pressure from him to book a repair date. I absolutely hate a hard sell, so I appreciated this about his manner. I will definitely call Jeremy when we are ready for the permanent fix. His quote for the job (considering what needs to be done) sounded very reasonable. Thank you, Jeremy!

Jeremy did a wonderful job on our home. He was professional and quick. He found our leak. He took his time and took many readings until he was sure he had found the location. He suggested we use our home insurance to take care of the water damage which ultimately saved us a couple thousand dollars. I'm a contractor myself, so I'm typically tougher to please than the average customer. I'd recommend Bullseye anytime.

We used these guys and they were affordable, reliable, and thorough.   Would recommend them for pool leaks and repairs.

Bullseye did an excellent job locating the leak in my swimming pool.  Jeremy returned my message, showed up when scheduled, and located the leak.   He even referred me to a person that fixed the leak.   They were great too!   Overall, a great experience with Bullseye.   Jeremy even followed up with me a few weeks after to make sure we located the leak during the repair!

The owner Jeremy is dishonest and irresponsible. I called for the service in August and Jeremy charged comparable fee as the other well known underground detection service such as American Leak Detection. Jeremy hired an unlicensed handyman to do the work while he was not present on site while his handyman was doing the work. After 3-4 months, the plumbing patch/repair broke and we experienced the same underground leak. Jeremy refused to standby his work. So another licensed plumbing service came and opened the leak area. They found the second leak was caused by the repair Jeremy's unlicensed handyman did in August and it was poorly done with cheap plastic materials for the sprinklers instead of the appropriate stronger and more sturdy materials needed to patch and seal the underground pipe leak. Jeremy is not a licensed plumber himself. Therefore, he does not have the knowledge and experience as he should. He refused to be responsible for his handyman's poor job but he was the one who hired him, brought him in to do the job and collected the fee for the entire job !

Jeremy is fantastic. He answered immediately, arrived on time, was fully prepared, and found an extremely difficult to locate leak that has been confusing several other plumbers. I had a section of drywall that was wet. No plumbing anywhere near it, subfloor and crawl space showed moisture readings that were very concerning. Since water travels and pops up in weird places Jeremy analyzed my home's internal and external water systems, listened with this sound detection equipment, looked at small clues in the crawl space and correctly guessed that condensation was building up around the heating vent in the crawl space, working it's way into the subfloor plywood, and then working its way up the drywall 5 feet away. He was nice enough to call several of his professional friends in both the insurance claim and HVAC worlds to see if they had encountered such a thing. Sure enough, he was correct in his assessment... there was a 3 foot area in the crawl space where the insulation had come off... creating a perfect setup for condensation of warm air travelling through metal piping which was surrounded by cold San Francisco air. Moral of the story... instead of spending thousands of dollars tearing up drywall vainly searching for a distant leak coming from an upstairs kitchen, etc, I can now go get some hvac insulation and a moisture barrier and put them around the heating ducts... thank you Jeremy and Bullseye Leak Detection!