Andrea C.

05/10/2023 12:00:00 SA

We recently had two plumbing jobs: 1) we needed to replace of one our toilets and 2) our water pressure was too high and we needed to install a pressure regulator (a complicated job in our case, involving cutting and soldering pipes). Ramez at Quality Plus Plumbing was extremely professional, responsive, and efficient. I would highly recommend him.

Dean F.

03/10/2023 12:00:00 SA

We are overdue in posting this review for Quality Plus Plumbing. Ramez and Abel were truly our heroes! During a holiday weekend, we discovered a water leak and called Ramez. He came out, assessed the problem (he was 100% spot on) and had Abel repairing the water line within hours. Very responsive, knowledgeable and thorough.

Frank K.

6/26/2022

They did a fantastic job at a good price.

S Q.

10/24/2022

We have a Grohe shower fixture that needed a new cartridge. It was beyond my skill set, but not QQP's. Ramez returned my call, scheduled a time, arrived and fixed it. No more drips!

Josh G.

1/25/2021

Used this company for the first time yesterday, and had a great experience! I was having some problems with a new garbage disposal and dishwasher, and finally decided I need to have some professionals come out to figure out what I did wrong. I happened to catch this company at a really good time, because the guy (Ramez) was able to be at my house the same day. He was super professional, he had mask on so I wasn't worried about my family, and he was in-and-out within about 30 mins. Everything got fixed, everything cleaned up, and he verified everything was working with me. The price was super-reasonable; he gave me a good deal because it ended up being a pretty quick job. Highly recommended!!

Tracy D.

10/15/2020

Quality Plumbing is the best plumbing company ever! Mike and I hired them this week to replace and update all of our plumbing, and they got the entire house done in 2 days! Ramez and Saul are such a fantastic team, and we're so grateful to them for doing such an amazing job! If you are looking for a plumber to do major work, please hire these guys. They were professional, they presented their licenses, their insurance, customer referals upon request, examples of their work, and our plumbing looks absolutely amazing! They even switched us to a tankless water heater! We are going to hire them to do our bathroom remodel as well!!!

Amelia G.

1/22/2021

Fantastic! We've called Quality Plus a few times now for multiple things including leaks, fixing a mess left by another company, and installing a treatment system for our hard water. Ramez is flexible and super responsive. Easy recommend!

Mercede E.

09/06/2019 12:00:00 SA

This review is to thank my friend Jimmy who referred me to contact Quality Plus Plumbing and also to acknowledge Ramez who came and fixed my water heater at a fraction of the cost that two other places had quoted me.

I had just replaced my old water heater not even 2 years ago. A good water heater will last you 8-10 years. The two other plumbers fed me a bunch of BS about needing to order the parts and having to take out my water heater in order to flush out the water, etc. Ramez took a look at it and turns out one of the elements needed to be replaced. He came and flushed out the water by attaching a hose from the water heater to my bath tub (no need to physically remove it and bring it back). Then he replaced the burned element and now it's working fine again.

My recommendation is always seek more than one opinion. I recommend Quality Plus Plumbing!!!

Tom C.

2/23/2021

While doing work at a family member's house I smelled gas. I called PG&E who diagnosed a gas leak coming from inside the house so they shut off the gas at the meter and said I needed to call someone to fix the leak. I didn't know who to call so I called a realtor friend who put me in touch with Ramez at Quality Plus Plumbing. Ramez responded quickly and in a very short time he and Saul arrived and came up with a solution to fix the problem. They did a great job and also fixed some other problems in the house. I would recommend them to anyone who is looking for friendly service and great work!

Malley D.

01/05/2017 12:00:00 SA

I have a rental property and the faucet was leaking. After consulting my trusty Yelp, I called these guys. They came out right away and called me to tell me the faucet needed to be replaced (it was pretty old) and discuss options. They offered to have their guy pick up a faucet and do the install. Since I'm lazy af, and didn't want to deal with any of this myself, I went with that.

Work was completed the next day, tenants were happy, and the expense didn't hit my pocketbook too hard, if ya know what I mean.

Invoice was sent via email and I paid by check. Super convenient - just what I needed!

If you've got plumbing issues, these are your guys. Straightforward, fast, great customer service, and not too expensive. It's a win in my book!

Nao K.

03/05/2019 12:00:00 SA

I had to fix my bathroom tank so badly and my relative in San Jose recommended their plumber. I called and made appointment next day and Tyler came and he did awesome job! Their quote was very reasonable and it was much less than I expected.
Highly recommended!

Shari D.

10/31/2020

This company is top-notch. We have been repeat customers over the past several years and now rely on Quality Plus Plumbing for their outstanding work, clear communication and reliability. Their prices are excellent, too. We have had a variety of plumbing situations that ranged from the straightforward to the complex. Highly recommend this place because of their professional skills, forthright approach to the job and honesty. Hopefully, we do not have any more plumbing issues lurking in our future, but if we do, I know who I will call. Their company name says it all!

Saya Z.

02/11/2020 12:00:00 SA

We have a sewer cleanout overflowing problem in our front yard. I called in the morning and they arrived in the afternoon. Work was done very fast with reasonable price. Very professional plumber. Will hire them next time if needed. Thanks.

Sarah L.

07/02/2019 12:00:00 SA

Another super satisfied customer! Communication, honesty and reliability are just a few traits you can count on with QPP. We have hired them 3 times now for plumbing items related to remodels and repairs and they are excellent to work with.

Thank You!

Kristin B.

2/27/2018

I was referred to Ramez and Quality Plus Plumbing by a General Contractor who uses them a lot. The crew fixed up some old plumbing lines in my house to give it a modern look and feel. They were all respectful, nice, and cleaned up after themselves perfectly. The guys even played with my dogs. Will definitely use these plumbers again.

Krista P.

3/25/2018

I was referred to Quality Plus from a friend and was so pleased with the professional work! I purchased a new house and wanted my faucets swapped out. He was able to successfully swap my kitchen faucet as well as 3 bathroom faucets. He also found some pipes that weren't installed correctly and was able to change those for me to prevent leaks in the future. Quality first will be my go-to plumbing company for all my future needs. I would highly recommend them to all my family and friends!

Dana F.

1/21/2021

AMAZING!!! Really lucky to have found this company and Ramez. He has been to our house twice now in last 2 months for varied services (installation of whole home water filtration system, repair of leaky pipes, tub/shower faucet installation and diagnosis and repair of some other issues). He is a very nice and knowledgable plumber that always goes beyond what is needed -- while sticking to his original estimates -- to provide us with the best end product. Great prices, super service, quick, punctual, and an all around great guy. Definitely my first choice for all our plumbing needs!! Thanks Ramez for all that you have done for us!

smitha k.

4/26/2019

5 stars for the service and responsiveness! It was really easy to schedule the appointment, Taylor came over and was able to fix the issue quickly. Reasonably priced too! We are going to always go to Quality Plus for any future work. Thank you Tyler!!

Sarah S.

7/22/2020

Quality Plus Plumbing was referred to us by a neighbor and now we are a repeat customer. They are an honest business. Before initially hiring them I researched some of the highest ranking plumbers on yelp and then cross referenced their credentials on the state license website. I was dismayed by the number of plumbers listed on yelp with never having a license or operating with an expired license. My neighbor referred me to Quality Plus Plumbing, I found they had 5 star reviews on Yelp AND are state licensed. I was sold. They have come to my house twice, once to unclog our kitchen drain and again yesterday to replace our water heater. We are happy customers, their 5 star rating is deserved.

Tracy D.

10/26/2020

Great business. Would definitely recomend. Good customer service, cares about emergencies when they happen, very satisfied with our experience!

Michael B.

2/18/2017

Highly Recommended. Called them on a Wednesday to help me with a water softener. They came out the same day, gave me a quote and scheduled to finish the installation that Friday. They helped me get it up and running and it's working great!

The quality of work was amazing. Great service and they offered helpful advice.

Jean M.

09/11/2019 12:00:00 SA

Ramez was great! Efficient, polite, and professional. He responded immediately to my call and he solved my problem in very short time with confidence.
I appreciate when he called to share he was held up in traffic, would recommend him to family and friends and will use him again.
Thank you, Ramez!

Anita T.

4/24/2016

Quality Plus plumbing repaired our busted main water line and then we had them re-pipe the whole house. They are reasonably priced, very professional and awesome group of guys.

Suki Y.

09/01/2020 12:00:00 SA

Ramez is the most efficient, knowledgeable, honest, well mannered, generally awesome plumber ever. Quality plus is the only place I will go. He even helped me capture my dog that got out of the yard! Ha!

Rajiv P.

7/28/2016

These guys are honest and very good. They know what they are doing. Had some external plumbing work done. They were knowledgable, professional and honest. Even made it look good appearance wise. Would use them again.

Sheree H.

04/06/2017 12:00:00 SA

The plumber at Quality Plus that helped me, Ramez, was extremely knowledgeable, professional, and trustworthy. One of the items I needed help with was the custom installation of water heater piping due to the unique design of my home's basement, and Ramez was able to design a piping system that fit the situation perfectly! Other companies proposed designs that were rink-a-dink and potentially unsafe, but Ramez had the highest standards of excellence.

I had a list of 8 issues related to my home's plumbing that needed repair, so I called the top 3 plumbing companies on yelp. The first plumber never called my back after weeks of calling, and the second charged me $125 to come out and provide an estimate and then quoted me $3000 for all the repairs! The third company was Quality Plus who came out and reviewed all of my issues for no charge and provided an estimate of half that price at only $1500. An excellent price for excellent work!

Ramez is very trust worthy, and went above and beyond to help me with so many issues in my home. This company is my new go-to for plumbing! A+++!!!

Leah R.

10/26/2018

Ramez was very gracious when our main water line that runs from city valve to the house had a major leak and blockages from tree roots. Ramez arrived immediately and connected us with Trenchfree for an elegant solution with minimal disruption to my front yard. Trenchfree were reasonably priced and Ramez did not ask for any fee for himself (whereas another plumber quoted me with $7,500 repair costs!!!). Ramez even came by the house to watch the work and helped me understand the details of the work performed.
I will most definitely call him for my next plumbing project!

Judie N.

8/18/2018

I called Quality Plus Plumbing inquiring about getting two toilets fixed. They returned my phone call within an hour. When I called back, we were able to schedule an appointment for the following day. The gentleman came on time, took a look at the problem, and gave a good quote. He got to work and fixed everything in just about an hour. Left everything nice and clean. I'd definitely be calling Quality Plus Plumbing again.

B. A.

11/23/2016

Roberto was very patient and helpful.

He stayed to make sure that the shower kit installation was completely done. He was also very helpful: got me a shower arm when I didn't realize that the shower trim did not come with an arm.

Awesome job overall!

Vic M.

12/11/2015 12:00:00 SA

Shibli and Robert fixed a number of issues:
a) leaking faucet to my washer in the garage
b) replaced water shut-off valve and hose outlet outside the house
c) put a pressure reducing valve
The whole process from scheduling to completion was smooth,
efficient and professional.
I am very happy with their work and quality and would count on them.

Leon K.

1/29/2016

Shibli comes through again with an excellent repair! Quality Plus has fixed my shower and another toilet before, so I knew to expect the usual quality service.
I called this morning to ask if they could come out to fix a leaking toilet and they made arrangements to come at 11am since I wanted it fixed same day. Shibli even came 20 minutes earlier, inspected my toilet, identified a problem and replaced with the part he had in stock in his truck. The entire process was done in under 30 minutes and my toilet is as good as new :-)

I would recommend Quality Plus Plumbing to anyone looking for excellent workmanship, and great and efficient service. Thank you, Shibli and team!

Chai R.

08/11/2018 12:00:00 SA

My new go-to plumber is Ramez at Quality Plus Plumbing. I needed a bathroom sink snaked (so I thought), and I needed my outdoor spigot fixed as it would spew water when I tried to connect a new garden hose. Admittedly, I first called San Jose Drain & Main (SJDM) as they had more reviews and 5stars, however, SJDM gave me a ridiculous bid and quoted $125 to snake a the sink and said it would be a separate charge to look at the outdoor spigot. I hung up and called Quality Plus - who had the same charge $125 but said it would include both issues. Best yet, Ramez was able to respond and come out same day. Fixed my bathroom sink issue (didn't even need to be snaked) AND replaced my outdoor pipe and spigot. Both for $125! Awesome!!! Coincidentally, he new my previous go-to plumber, Steve, from Alfred's plumbing who was unavailable. What a great experience.

Maggi O.

7/24/2017

Ramez was great to work with. Communicative, timely, honest and from the looks of things did good work--my sink is no longer leaking after replacing the faucet. I'll definitely be calling Quality Plus Plumbing again to replace my toilets.

Jackie J.

12/30/2019

I want to hire a plumber to install wall hung toilet for my bathroom. I have called many plumbing companies and found that Quality Plus plumbing is one of the very few plumbers in the Bay Area who knows how to install the in wall carrier system. Ramez is responsive to inquiries, professional, knowledgeable and experienced. His price is reasonable. He explained how he would install the system, pinpoints what needs to be done in framing which is right on. He knows his stuff. His humor is also a plus. Too bad I was not able to use his service due to his limited availability during the holidays when I wanted to get my bathroom done. But I would definitely use his service in my next project.

Jian W.

11/16/2017

We had Ramez came to our home to connect sink oulet pipe to the waste pipe with P trap.
He did a very good job. He also came with reasonable estimation.

We also asked him to fix the drain clog in our bathroom sinks. Because there are two sinks connected, it's very hard to push the snake into the middle connection pipe. He tried many times and still couldn't get it through. He suggested we used some chemicals from Home Depot. If it still can't solve the issue, he has another way to cut open the wall and get to the clogged pipe behind the mirror. We decided to try the chemicals first. But we complete understand our issue is not easy to solve and he tried his best effort.

I'll definitely be calling Quality Plus Plumbing again for future pluming works.

Raquel C.

09/04/2018 12:00:00 SA

Ramez is fantastic!! We have used him a couple of times - he's responsive, speedy, and honest. We had a few plumbing issues including needing our entire house shut off valve replaced, and work on a Grohe faucet - we received the runaround from several other plumbers including quotes for outlandish prices, several
Days between callbacks, some refused to repair Grohe or insisted that we needed to knock holes in our walls in order to do the repairs. Working with Quality Plus was like night and day - we are so glad to have found them, and will use for all our future plumbing needs!! He was totally honest about what we did and didn't need, and got the work done quickly at a totally reasonable price.

John S.

11/30/2018

I needed to swap out the guts of a toilet that I had received replacement parts for as part of a manufacturer's recall. I called Quality Plus, and Ramez said he could come right over. He arrived in under 15 minutes, and after seeing what the job was, he notified me he would charge a standard minimum rate, which I agreed to. He quickly handled the job, including replacing the supply line to prevent future leaks. He and his partner were very careful not to damage anything, and they did not leave a mess. I also asked for and received some good advice about my water heater and a possible water softener installation. My neighborhood in Santa Clara has very hard water, and the newer water softener technology attracted me - it doesn't waste a lot of water like the old salt-based solutions. I will definitely use Quality Plus if I decide to install a water softener.

Linda L.

7/16/2018

Very helpful and truthful!! Easy to make an appointment, will call or text right back. Good quality and and customer service. Will use him again and again!

Eric F.

02/04/2020 12:00:00 SA

Ramez was excellent and helped with a sinking solution where there were tricky dimensions. Now only that, he helped cap off a pipe and install a gas burner, which I wasn't aware that he could do originally! All in all it was very professional work at a competitive price.

Su W.

11/14/2017

We had Robert and Ramez out to reset our tub as it was a two-man effort. The guys were professional & personable. Highly recommend their service!

Carl H.

01/05/2018 12:00:00 SA

Called for an appointment and we set a 2-3pm time slot. Tyler showed up at 2:05, great timing.

I showed him the sink that was having issues with low water pressure and also asked if he could check out a slow draining tub. He was very clear before he started with the quote and went straight to work.

Finished both jobs quickly and successfully, so I asked if he could also unclog a sink (which had been showing signs of draining slow, but not crucial), since he was there. Piece of cake.

He was friendly, professional, and honest with the job and the additional advice he gave for maintenance. Everything completed within an hour.

Eric K.

10/21/2015

Robert has been great to work with.

I've engaged him for two projects, so this is a review for both:

Background:
Problem #1:
The house is located in an area where hard water is pretty severe. I didn't want to install a water softener because that would change the mineral makeup of the water. Instead I purchased a ScaleBlaster device but it requires at least a 6 straight copper pipe from the main valve to the house and all I had was galvanized steel.

Resolution #1:
Robert punctually arrived and found that main valve from the city main to the house was old and brittle and broke when he tried to shut off the water to the house. The city had to be called in and fix it. They fixed it and Robert came back out with zero complaints and replaced the old galvanized steel circle valve with a nice brass valve with a lever and provided enough copper pipe into the house for me to install the ScaleBlaster and my hard water problems are gone. He was a complete professional about the whole affair.

Problem #2:
When I bought my house I had the kitchen and two bathrooms remodeled by a contractor who shall remain as A. The original kitchen didn't have a gas line for the stove, so when we remodeled and selected a gas stove/oven combo, A installed a new gas line under the house. It was found lying on the ground and not properly supported and A had drilled a gigantic hole in the foundation to put the gas pipe down.

Resolution #2:
Robert punctually arrived and patched the foundation and took the old furnace gas line and attached it to the stove. It was a clean job and very professionally done.

I highly recommend Robert for his commitment to integrity. He wants to do the job right and isn't content with sloppy work.

Carl S.

12/15/2019

Just a holiday shout out to Ramez and his team for the incredible service in helping my mom with her plumbing this year. These guys are professional, helpful, and reliable. If you have any plumbing needs, do yourself a favor and give these guys a call!

Anu M.

09/12/2016 12:00:00 SA

They quickly responded to my voicemail and called me back within 30 minutes. When I told them I need help fixing my clogged toilet, they gave an estimate over the phone and came home within an hour to fix it. They were very professional, and fixed the toilet in 10 minutes. If you are looking for a good plumber, I recommend them.

Steve S.

10/20/2014

The saga continues...

My tenant called to say bathroom tub is not draining and she got two quotes: $180, $185. I told her to call Shibli because he's smart, he did good work for me last year and I trust him. He got the job done for $95.

Why use Quality Plus Plumbing? Quality work, reasonable prices and excellent service. Thanks guys!

Curtis D.

03/03/2018 12:00:00 SA

Ramez, Robert, and the rest of their team are great to work with. They've done three projects for us, and did a great job. First, they repaired an old Delta in-wall shower valve that was damaged, thus saving us a wall tearout and valve replacement. The second project was installing a new gas line for a new gas stove. Most recently, they replaced a very old drain line under our house which was constantly plugging up. They are friendly, honest, professional, and reasonably priced. I would definitely recommend them to anyone for their plumbing needs.

M S.

07/02/2019 12:00:00 SA

No fuss, quick, quality work. The guy was in and out for 2 jobs (leaking pipe and shower head replacement) in about 30 minutes.

K B.

4/14/2017

After hours of trying, Quality Plus Plumbing was the only plumbing service I could get to promptly return my call, offer to service my neighborhood, and make an appointment. After explaining the issue on the phone, Quality Plus explained the various options to fix the problem, and what it would cost for each, letting me know ahead of time what to expect. The issue ended up resolving itself, but I really appreciated Quality Plus's quick turn around time and the communication. If any problems arise in the future we will be calling Quality Plus again.

Paco M.

10/30/2017

Wow! Robert did an amazing job unclogging the pipe in the bathroom and fixing an issue with the hot water!

James C.

08/12/2019 12:00:00 SA

Quality Plus Plumbing is the best I've ever come across. They are knowledgable, competent and honest. They have done two jobs for me and I wouldn't go anywhere else.

Tyler L.

4/23/2014

I called a few plumbers to help repair a backed up toilet, and Shibli responded within a couple hours and gave me a convenient time window. He and his son Ramez came out for the repair, and actually it literally only took 5 minutes! While other companies would have charged me double for the one hour minimum, Shibli ended up giving me a very fair price (substantially less than the competitors) as the repair was so minor. They wore shoes covers, and we're polite. Nice guys, will use again!

Chu H.

3/28/2014

Shibli and his team repipe my whole house and install a new water heater. They are fast, professional, and honest. They are licensed, and follow all the code strictly.

People always say that you should not pay your contractors until they finish their job. And somehow I paid in full at the time they complete the job but before the city inspection. It's not a problem at all, Shibli showed up punctually as he was always. Well... we have a very through inspection and I'm glad that Shibli was there. His work conforms to the code, and we got a pass at first inspection.

They will be my guy if I need any plumbing service.

Thiru A.

2/19/2014

This is actually my very first review on Yelp. And I am doing this for this Shibli. I had a problem with my kitchen sink pull out faucet. We set up an appointment for 4 PM. And he set the expectation when he had to come a few minutes late. He has a super positive attitude and is very clean in his approach to the solution. He does not just fix the symptom. He goes in for the root cause.

And the best part, I had to call him the next day coz I had accidentally shut off my water heater and I did not know how to turn it back on. And he stopped by and helped me turn on and even though on the phone he quoted me a price for that job, he said Its on the house, my friend!. I insisted and gave him a tip.

Absolute professional and good to work with. Six Stars!

Brian L.

05/04/2019 12:00:00 SA

I could not be happier with my decision to hire Quality Plus Plumbing. Ramez showed up on time to my appointment and was extremely professional. He installed and set up my new water softener quickly and adjusted it to minimize the amount of space it took up. In casual conversation, I mentioned I had a leaking faucet in my yard. Without being asked, Ramez took it upon himself to fix it while I was inside. Quality Plus Plumbing has made me a customer for life!!

Jimmy K.

01/07/2014 12:00:00 SA

1st visit: Excellent service but problem not fully fixed.
2nd visit: Service lacking but issue fixed.
Overall: 3-stars.

1st visit: Kitchen sink drain came lose. Shibli came out. Positive attitude. Unfortunately, he only patched the problem, by re-screwing the drain pipe in. He didn't fix the problem. Exact same joint came lose again 3 weeks later.

2nd visit, service was lacking but original issue was fixed.

Meghann W.

9/15/2016

These guys are great! I called this morning at 8 am about an issue I was having in both of my bathrooms. They arrived around 9:45 am, as soon as I told them what was going on they knew how to fix it, told me how much it would cost, as well as long term solutions, and got to work. They were done snaking my bathroom line by 10:15 am. The guys were friendly and quick. I'd definitely recommend them, and call them again for any other plumbing issues I might have in the future.

Emily F.

08/08/2016 12:00:00 SA

I can 't say more good thing about this place.! Ramez and Robert are super friendly , professional, knowledgable , honest, punctual. Their price is super super reasonable. I called for a drain clog repair this morning , they came to the house in the afternoon (same day appointment no extra cost), took a look, fixed the problem in minutes . They didn't even charge me bc the thing is so minor ! (It turned out our guest accidentally close the drainer valve and the water cannot go down) Ramez is so nice , he gave me suggestions how to take care the drain in the future and didn't charge me anything for his time and travel :) I super super recommend quality plus.! They earn my business, Customer for life ! :) highly recommend !

Debbie S.

03/11/2019 12:00:00 SA

Excellent work, reasonable price, clear communication while we were getting the project organized, and very thorough in cleaning up after themselves. I recommend them highly.

Paul K.

11/30/2018

Good communication up front by Ramez and excellent service and job done by Tyler. Suggestion made to install both new faucets rather than just replace one needing repair. Added value.

Xiaoqing W.

03/02/2019 12:00:00 SA

Responsible! They responded to me quickly, once I noticed something strange after fix

James F.

3/28/2016

My neighbor recommended Quality Plus a couple weeks ago. They picked up when I called and had someone out that day. Total cost to fix leaky faucet was $125. The plumber was friendly, professional and very quick. What more can you ask?! Highly recommend!

Jean E.

11/12/2016 12:00:00 SA

I have used these guys before, a few months ago, but I think they deserve a second review. I had been away so my house had been empty for a week or more.Today (Saturday) when I wanted to shower I felt the hot water was only very lukewarm. I was concerned that something must have happened whilst I was away. I have no sense of smell so I wondered if perhaps the pilot light had gone out on the water heater and I couldn't smell the gas (!) I called Quality + Plumbing - who else? - and they sent a person within 15 minutes. As soon as he inspected the water heater he assured me there was no gas leak but an important piece of wiring needed replacing. He had the parts in his vehicle and it wasn't long before everything was working perfectly. I was very happy with the price he charged me, coming so quickly on a weekend. Thanks again guys.

Ulrich H.

01/06/2016 12:00:00 SA

Quality Plus Plumbing replaced our main water line from the meter to the house, which was leaking. They suggested to use a subcontractor for using trenchless technology, which avoided removing plants and pavements between the meter and the house. They did an excellent job with the replacement. They were very responsive, did the job very soon after calling them, and the price was reasonable.

Janelle S.

08/01/2016 12:00:00 SA

These guys are awesome! I accidentally dropped my hearing aid down the sink. They were able to come within 10 minutes of my call and got it out for me (and it still works!!). Thanks a million to them!!!!!

Marilyn E.

08/08/2019 12:00:00 SA

Ramez from Quality Plus Plumbing is a very nice and friendly man. I had him come out twice in the last 6 months, primarily to fix the downstairs Kohler toilet that was flushing slowly and incompletely (and another Kohler upstairs, rarely-used, that wasn't quite flushing properly). He did replace a gasket on the rarely-used toilet on the first visit, which made the handle work better but didn't really fix the slow flushing, and he snaked the main toilet downstairs up to 6 feet, but that didn't really improve things with the flushing. The second time he came out, Ramez snaked the line all the way out to the street, although I did tell him again that I thought the problem was with the toilet itself, not the sewer line, since my Toto toilet upstairs that got used regularly was working fine and all my drains (sinks, shower) were draining just fine. The snaking didn't really help the primary problem with the Kohler's slow flushing either. Ramez did give me a small discount for the 2nd visit. But since I'd had Ramez out twice already to fix the slow-flushing toilet downstairs and it still wasn't fixed, I decided to call another plumber last week, who diagnosed and fixed the problem in a few minutes and didn't even charge me a full service fee. All this other plumber needed to do was adjust the water level in the tank by turning a knob on the flush valve. So problem solved! I did post an earlier review here a few days ago, complaining about paying for two visits by Quality Plus that still didn't solve the main problem with the toilet's slow and partial flushing. Ramez of Quality Plus saw the review and contacted me immediately, and was surprised that I'd posted a negative review without calling him out for a third visit to try to fix it. He did acknowledge that he may have misdiagnosed the problem--although he also said that my main line DID need to be snaked--and said that I should have called him to come out and try to fix the problem again. It did seem that we'd had some miscommunications. But in any case, he was eager to try to make things right, so he agreed to give me a refund for one of the two service calls he'd made. He did seem genuinely concerned about my not being a happy customer, and he wanted me to understand that he took any customer complaints seriously. I know that he does get very positive reviews here on Yelp (and on NextDoor), so clearly he is usually able to fix plumbing problems. I'm not sure why he wasn't able to fix my toilet problems. In any case, Ramez and I have had two long conversations about what happened during his two visits. Given his sincerity, honesty, and willingness to make things right, I'm updating and revising my review.

Greg I.

7/14/2014

Great service, punctual and our garage disposal issue was fixed. And loved the fact Shibli wore shoe covers for cleanliness. I would highly recommend
him.

Leon K.

12/22/2016

Outstanding same-day service by Quality Plus Plumbing. Robert and Ramos did a wondeful job. They are highly knowledgeble, hard working and detailed. They replaced my water heater, re-did the pipes and fixed my sink. All on one visit. Would recommend this wonderful company to anyone who wants quality and reliable service.

Vahideh B.

12/05/2018 12:00:00 SA

On Monday evening we realized our 2 toilets, shower and bathtub were clogged and the water was coming back up, gross... We couldn't use bathrooms... So first thing on Tuesday morning I called Quality Plus Plumbing and talked to Ramez who told me he could come over around 2-3pm.
He called me a bit later to let me know he could come earlier, even better and around 12:30pm he was there! After showing him the problem, he checked if we had a clean out. Unfortunately not ( our house was built in the 50's so it's common that old houses don't have one). Going through the vent on the roof was $325 instead of $170 by the clean out. Ramez said they would try to go through the toilet pipe and did it for $200. We also had to change the wax gasket for $125. (the main leak was coming from it).
Ramez and his colleague were efficient, fast and professional.
As of the leak, it's been taken care of. We have a 2-week warranty in case it needs to be fixed again. Overall I'm happy with their service and we'll call them again.

Manish M.

03/07/2019 12:00:00 SA

We had a leak in the shower valve. Quality Plus was able to look at photos through text messages and give an estimate. Tyler came by and fixed the issue and did a couple of other things too. Very friendly and decent. We paid 300 for about 2 hrs of work and parts.

Esther L.

6/22/2009

We hired Shibli to do various small and large jobs at our in-laws and he has delivered top quality work every time. He is very kind and easy to work with and keeps his workplace clean. You wouldn't even know he's been working on your house because he leaves it spotless. I'm thankful to have found a top quality, honest, professional plumber.

Some of the work we hired Shibli for:
- Unclog drains
- Re-pipe (and lower) kitchen drain
- Install Kitchen sink fixtures
- Install shower drain lever/plug
- 2 x 40 gallon Water heaters with new pipes and custom holdster (2 homes)
- 2 Utility sink with piping (2 homes)

......and more....

UPDATE: Shibli is an honest, hard working professional. The only reason I knocked off a star is because he installed my parent's Rhino Water Conditioner, it leaked, and then he came and fixed it for a FEE. I would hope that if he stood by his work and if something he installed leaked within a MONTH, he would come and fix it without a fee. I didin't agree with that but I wasn't about to let my parents flood their garage.

Janet H.

02/02/2019 12:00:00 SA

#1 service! Called them in the morning and came out a couple of hours later, fixed the issue and was done in 1 hour! Ramez was very thorough. He had me text him pictures first and he gave me a reasonable quote. Ended up not costing anymore than what he quoted over the phone. I highly recommend this guy! Thank you!!

Keren G.

4/14/2016

Excellent service: estimate on time, quote on the spot, work - perfect! Rob is the really qualified professional, puts an extra effort to make customers happy. I'm definitely going to use this company in the future.

Rita R.

11/11/2011 12:00:00 SA

Shibli from Quality Plus Plumbing has taken care of my plumbing issues twice and I was very happy with his service and price both times.

Months ago, he ran a pipe from under my home to my patio area so that I could have a hose bib there.

Today he fixed a problem with my bathtub faucet which was leaking water under my home.

Another A+ local small business!

Natasha Z.

04/11/2018 12:00:00 SA

During my remodel, contractors did a subpar plumbing job. Called Quality Plus Plumbing and Ramez was available next day. He came on-time, was honest about what job he would not do because it could damage my bathtub, re-installed my faucet and adjusted hot water. Highly recommend this business for honesty, quality work, punctuality and communication.

Jeff L.

1/25/2018

Still a big fan... Tyler and Jose came by and fixed a leaky water valve and a leaky water heater outlet line. Tyler showed a lot of care and experience, and both Jose and Tyler did great and timely work. Very reasonable pricing again, too. Great job, Quality Plus Plumbing!

Kelly B.

01/02/2019 12:00:00 SA

Quality Plus Plumbing has come to our rescue many times. I've always had a great experience. Today Tyler came to our house on the same day that I called. He was very friendly and helped us realize we only had a minor issue after all. He was very helpful, clean, and even friendly to my curious son. Thanks Quality Plus Plumbing for all of the hard work you have done for us over the years.

Anna G.

8/22/2010

Is there anything more depressing than the sound of dripping coming through the ceiling? Sure there is - it's the look of the ceiling plaster bulging. Drilled up and drained the worst but were left with total paranoia about what could happen any minute.

Called Quality Plus and they were out within an hour. Natch had to cut into the ceiling and figure out what was happening with convoluted pipes - were honest and quickly found it wasn't the pipes at all but a leak in the seal on the shower drain. Suggested how to fix it and dry out the area - gave referral to a terrific painter/plasterer. All this for way less than expected.

Had already draped the area so there was no mess at all. Were polite and patient with the quirks of the whole setup. (pipes, insulation, etc)

Hope we don't have a need again but if so, they're on our speed dial.

Alexandra B.

12/30/2016

I needed to get a hot water line under my kitchen sink replaced and I am very pleased with the fast, friendly and professional service of Quality Plus Plumbing. Ramez was very accommodating with my schedule and here on time. Super fast service no complications. I will call them again if I have a plumbing issue in the future.

Gin P.

3/16/2016

They came out today to unclog our kitchen sink. They worked quickly and efficiently. They also fixed the kitchen leak. I was amazed they were able to do so much so fast. They were very professional and I'll definitely call them the next time we have a plumbing issue.

Muhammad A.

10/03/2008 12:00:00 SA

Excellent work & very clean. The owner, Shibly, is very helpful and fun to have.
We live in a small apartment with only 1 bath, so all plumbing problems are critical. He saved us first on labor day weekend. I called several plumbers, and he gladly showed up on sunday after 2 hours. And again today, on a friday afternoon. He arrived only after 30 minutes of calling him.
His prices are very reasonable. He explains the problem, and his advice is usually dead on.
highly recommended.

Q H.

12/29/2016

Out kitchen sink was completely blocked. I tried a couple liquids from Home depot, and the problem still existed.

I found Quality Plus Plumbing and decided to give it a try after reading the reviews. Ramez came to my place within 2 hrs, gave me a reasonable quote, and fixed the problem in 45 min.

It was a professional and friendly experience overall. I was very pleased with their service, and would strongly recommend Quality Plus Plumbing to whomever needs a good plumbing service.

Ray H.

06/08/2018 12:00:00 SA

They fixed a water main break in a timely and professional manner, and charged a fair price. Couldn't ask for more.

Cory W.

03/02/2016 12:00:00 SA

We've used them twice now. Once 6 months ago to replace our dishwasher. And today to replace our toilet. Both times have been very professional and have left our house cleaner than they found it. The price has always bee equal to the quote. I will definitely be using them for any other plumbing needs that we have.

Su-Jane H.

9/14/2018

Ramez was super! He was very friendly and did a great job in installing two toilets for our house.

Thiru S.

01/03/2018 12:00:00 SA

Tyler and Jose came in and took care of our requests on time and on budget they had quoted earlier. they made sure to clean up after their work and were pleasant to deal with. Tyler even was nice enough to let us know about why our toilet was leaking and took care of it in a few seconds. Great company to work with.

Bill K.

04/02/2018 12:00:00 SA

Ramez came out and installed an earthquake shutoff gas valve for me and my neighbor. He was prompt, efficient, and very friendly guy. His price was reasonable and he gave me a fixed price quote based on my picture of the gas meter and piping.

Jennifer B.

3/25/2010

I found Shibli when I was in a crisis with my Mother's 100 year house. She had a leak somewhere on an acre of property. He came and investigated around the property( the basement is a scary place!). He then recommended a leak detection company. He put in a call for me to his leak detection source. My brother the genius (who lives 3 hours away) said no we just hadn't found the right plumber, call someone else. Well, I awkwardly explained to Shibli what I was dealing with and he said he understood and did not charge me for the time.

On to plumber number two. He came and looked and said, you need a leak detection service, really. Ugh. Another day down with a leak that is huge on a Friday. So I called Shibli back and again explained what had happened, he was so kind! He said I will call my contact and get them over there on Monday 1st thing. Monday comes, he is there exactly at 8:00 as he promised and took the leak guys to the are where he felt it was and they were done in no time. Plus, he got me a discount of 100.00 on their service! He then repaired the leak of course. He prices were competitive too.

Truly a dear man and a good plumber!

Kim M.

06/08/2010 12:00:00 SA

Quality Plus Plumbing is a very reputable business. They do provide quality plumbing at reasonable prices. We found them online and read reviews that said what good experiences people had. We called and we reached the owner immediately! He gave us a price quote on the phone and was able to schedule an appointment later that same morning. Shibli (the owner) is an excellent plumber and very easy to talk to. He could explain what was necessary in terms that I could understand.

We had a kitchen faucet to be replaced and we had already purchased the fixture we wanted. He explained some of the different installation options we had and he told us about an additional part that should also be replaced. (The additional price for this was also reasonable!)

Shibli is a good worker and takes care to keep things clean! He got the job done quickly and was a pleasure to deal with! We will keep his card handy and call him again whenever we have a plumbing problem! He is the best!!!

Pierre G.

11/22/2017

I'm a pretty handy guy and have done lots of plumbing in my own remodels and repairs. However, this time with my kitchen remodel I just couldn't get my ice maker copper line to stop leaking. Even after three attempts! Time to call the pros. And what a pro Ramez is. He graciously agreed to stop by just before the end of the day before thanksgiving and was at my house within 15 minutes of taking. We had guests coming and no ice is no dice. He was a master and better to watch work than a YouTube video - of which I watched dozens and still couldn't fix this damn thing myself. Within 20 minutes he extended the copper flex, attached the new fittings and even brazed the nut for extra measure. The price was great too. 3 others had quoted 1/2 to 2/3 more and couldn't show up until after the holiday. So I highly recommend quality plus plumbing for honest and fats work and their name says it all.

Angelo N.

05/04/2015 12:00:00 SA

Good job, done quick and doesn't break the bank.

Todd M.

11/11/2015 12:00:00 SA

Called three places and Quality Plus was the only one where I actually got to talk to someone. Not even a call back from the other two. Excellent communication, arrived only a few minutes later than scheduled, but the work was done quickly and I was able to move along with the rest of my day.

Toni T.

07/12/2015 12:00:00 SA

The plumber came out and said he get back to me that was 4 days ago. Wow great way to run a business. Don't call them
Update they are trying to make a wrong right will update more when they are done.
Update they came out today and fixed my plumbing problem and checked under the house. So I must say they did a great job and would recommend them. They worked with me to get this done and thank you for taking the time. Slow start great finish!!!
Wanted to say that again they fixed my shower and works great

Sue H.

10/24/2016

A termite inspector noticed significant corrosion on some pipes under the house and suggested we have a plumber take a look. After perusing reviews and recommendations I called two companies. The first didn't return my calls after two days. I then called Quality Plus Plumbing. Ramez came right out to give me an estimate. He wasn't able to see the area without getting in gear and doing a complete inspection under the house. He told us there would be a charge which would be applied to any repair that was done. He then started asking questions which led to a conversation about us having had our home repiped quite a few years ago. He suggested that we instead contact the company that did the repiping. There could be just old pipes left in place or perhaps improper fittings that could account for the corrosion. In that case, the repiping company would be responsible for the repair. Ramez said I don't want you to pay me when you could get it done for free. So, my review isn't about work actually performed. It is about the integrity of the company. I have sent photos from the termite inspector to the plumbing company who did the repiping and should hear back this week. In the future, when I have a plumbing need guess who I am going to call? Easy decision...Quality Plus Plumbing. They have the reviews to vouch for the work and I know about their honesty and integrity.

Michele S.

2/17/2015

These guys are smart, thorough and great! They came by on a short notice and were able to take what could of been a $1,000.00 job into a $300.00 job. They turned my 100 year old claw foot tub into a working shower/tub. And if things couldn't get any better on their way out they reversed my 2nd bathrooms hot cold shower faucet to it's correct temperature direction for no charge. Blown away by the service.

Dick A.

05/05/2014 12:00:00 SA

I referred Quality Plus Plumbing to a neighbor, He had his water heater replaced with a tankless water heater, mounted outside. The name of this company epitomizes the work that is completed. They are absolutely the most responsive, professional, courteous and thorough with everything that they do to satisfy their customer. I would not hesitate to recommend them for all plumbing needs.

Maria S.

10/07/2014 12:00:00 SA

We needed urgent help with a clogged toilet. Plunger would not take care of the stoppage, so we started calling plumbing companies. No one was available on the same day. With Quality Plus, the plumber came to our house 12 minutes after the phone call, took care of the problem very quickly and left the bathroom clean. Really appreciate the prompt, efficient help.

Tali W.

1/25/2017

Ramez was great! I called in the morning for a clogged toilet and tub, and he came in a few hours (even earlier than promised!). He also tried to save me money by letting me know the city might be able to take care of the problem for free. When they weren't able to, he was able to come back and fix the problem within an hour or so. Great work!

James C.

8/23/2017

Quality Plus Plumbing installed a new water line under our house so we could turn off the house water but keep our irrigation on while away. They also replaced several faucet fixtures. They did a great job! Very friendly guys working away efficiently. Best plumbing experience I have ever had!

Alice B.

10/25/2017

Wow these guys are great! We had two showers leaking and the hard water made it impossible for my DIY hubby to fix them. They are locked in there so tight from hard water and many years of use. Our water bill is so high. These guys worked around our schedule and Robert, Tyler and Remez are just great. They are always on time and so friendly and helpful. We are so pleased with the work they did. We have decided from now on they are our plumbers. Their prices are so reasonable and they are so timely. They know this business and you can be assured they know what they are doing. We asked questions about new toilets and they were happy to help us out with a good choice. We plan to get them to install. It is one less worry to have good honest reasonable plumbers to count on. We are happy campers. They do not need this review but excellent workers should be given the credit they deserve.

Valerie P.

12/05/2013 12:00:00 SA

I contacted many plumbers for a repair in a rental unit, and Shibli, the owner of Quality Plus Plaumbing had the best solution to fix a valve that would not require breaking existing tiles, placing an ugly huge plate, or remodeling.

We had a nightmare left in our house a few days ago by another plumber sent to us by our warranty company. This plumber made a plumbing leak worse, left us with unusable shower, then the warranty company refused to cover the additional damages.

My husband called Shibli who stopped by a few hours later on the same day, and provided a temporary solution so that we could use the shower. He then scheduled a time a few days later to fix it with one of his employees.

The owner and staff are very professional, polite, and offer solutions that make sense. Shibli, the owner will try his best to make his customers happy.

Ruth L.

06/11/2017 12:00:00 SA

Needed to have our stove switched over to gas and have a new dishwasher installed, complete with new faucets and lines. A friend had recommended Quality Plus Plumbing. They were awesome! They were incredibly courteous, tidy, and knowledgeable. Their rates were extremely competitive. Ramez was very professional. I will definitely use them for any future plumbing needs.

Thor A.

12/30/2014

Called yesterday, came out today. Right on time. Very straightforward about the pricing and the work to be done. Very professional! Fixed it in less than 30 minutes.

Melisa F.

06/08/2016 12:00:00 SA

I had this company come out in the beginning of the year to fix an issue for me and am bearly leaving a review... First of all let me say, how hard it is to find a trustworthy company, especially now a days. So the pipe that ran in back of my washer kept leaking and flooded the whole garage everytime we used it, since we lived in an old house and had a decent washer I thought the pipe that drains the washer had clogged(since it had clogged in the past a couple years ago) an therefore caused the flooding. I called quality plus to come take a look at it and to my surprise it was actually my washer that was broken and nothing was wrong with the pipes! Lol I thank them for they're honesty.. They could of tried to make some extra pocket change by replacing the pipes but were sincere and accurate in their diagnosis. Thank you! Will definitely contact you guys for any plumbing work needed in the future!

Kishore B.

2/24/2015

My water heater was not working last two days, I called quality plus plumbing and Ramez and team came over immediately with in an hour to check it. They are very genuine and professional. Even, they called the water heater manufacturer to check the warranty. Manufacturer agreed to send the new part and they were able to fix the water heater on the same day. It was a huge relief for me. Finally I had to pay only labor charge to quality plus plumbing.

I would definitely call them again if I wanted any help. They are very good and they know what they are doing.

Nel S.

2/21/2015

I needed some plumbing work underneath my house I was driving in Santa Clara, saw their van, took down the number, & scheduled an appointment. They showed up on time & did the work they quoted. I was extremely happy with the work and their punctuality.

Noriko R.

10/03/2014 12:00:00 SA

My bathtub drain got clogged and I checked Yelp to find a plumber. Within one hour after calling they were here and fixed the problem quickly. I thought the cost was reasonable and was happy with friendly prompt service.
Thank you so much!

Jeffrey P.

1/21/2012

One word...Shibli. He's a one man wrecking crew for clogs. He did me a favor and dropped in on a weekend to unleash the nastiness from the bottomless pits of drainage hell. Reasonable prices, but best of all he means business. I vote for Shibli.

Cathy W.

10/11/2012 12:00:00 SA

Quality service: on time, quality work, honest, knowledgeable friendly service. Shibli explains the problem and solution, He isn't pushy. He doesn't upsell. He covered his shoes to protect my carpet and flooring. He cleans up after his work. I have used his services twice in the past couple of months: 1) replace garbage disposal and bathroom sink. 2) unclog my bathroom sink and tub. I highly recommend him. He is my go to plumber. Professional service.

Josh S.

09/09/2014 12:00:00 SA

Ramez came out to fix a leaky toilet today. He showed up on time, was fast, clean, professional, and took care of the problem. He also used shoe covers which we appreciate.

Elaine G.

9/13/2012

4.5 STARS -- on-time, honest, and reasonable pricing

first off, i'm always suspicious of 5 star ratings, so that's why I gave Quality Plus Plumbing a 4, though if I could, i'd give 4.5. Shibli came on-time, completed the work and had very reasonable pricing so I would recommend him again.

Our shower was leaking because of a broken valve so I called Quality Plus Plumbing and they came within an hour, had a valve in his truck and fixed it within 30 minutes. It didn't quite set correctly so it had a small drip that showed up about 15 minutes after he left, so I called Shilbli and he came back and made sure it was working correctly. As he turned off our water he noticed another leak that wasn't obvious but very problematic, and he fixed it for an affordable price.

I think he charges min $95 dollars to come out, but he seems like an honest man who definitely knows what he's doing.

Drew E.

10/29/2013

Had a clog at one of our rental properties and Quality Plus Plumbing was right on it. Like within 30min. from the time I called. My tenants were super happy. Thank you.

Kathi H.

07/04/2016 12:00:00 SA

I have used Quality Plus Plumbing twice. In both instances, they were quick to respond to my calls and to make an appointment. In both cases, they easily took care of the problem and were quite reasonable. Most recently, Ramez came to perform the job. He was great. I'd definitely use them again without question!

Luigi A.

8/15/2013

Great job!! I've used Shibly for a few plumbing problems on my properties and he's always been fast, reliable and his rates are very reasonable. I'd highly recommend Quality Plus Plumbing to anyone in need of a great plumber that they can count on.

Bill M.

7/28/2009

We first met Shibli over Memorial Day weekend. He was the only person that could come out and save us. Very courteous, helpful, insightful. He quoted us a price for the job. The job soon became more than what he thought it was going to be. (Our home is almost 60 years old) He was quick to modify some parts. It was getting late and he asked if he could come by the next morning. We agreed and told him to go home and have dinner with his family. He came by early the next day and finished his work. He kept his promise for his original quote. We recently called him to unclog our pipes and he left 10 minutes ago.

Michelle M.

8/24/2009

I wanted to be sure i put in good words for Shibly. I came across his information on yelp when i needed someone to come out and fix a water main break at my rental. He came out within 2hrs of getting my call and fixed the problem fast! He was professional and reliable. If you are looking for someone to help with your plumbing needs he is definitely someone to call on!!!

L. C.

3/19/2013

Called for a clogged clothes washer drain. Shibli arrived within 20 minutes. The drain was unclogged 45 minutes after the call.

Geek D.

11/01/2012 12:00:00 SA

I was doing some changes in the bathroom sink but ran into issues and so called Shibli based on reviews at Yelp. He actually answered the call and said he was in the area and would come by for estimate and fix .
We agreed and he came by and gave a very reasonable estimated and fixed the sink - a small piece joint was missng which he used his own and fixed everything

he also helped me fix the kicthen sink disposer - without suggesting to change the whole drain - which was really good

Shauna S.

8/24/2015

Just had Robert at our house to fix a slow sink drain. He took one look at the sloppy work the past plumber had done and said he would be able to fix the problem. I was a little skeptical as the last plumbing experience I had was not good. Robert was professional and explained the issues and what he was going to do to fix it and how much it would cost. I will definitely be calling Quality Plus Plumbing for any of our plumbing needs. Thank you!!

Ian F.

09/04/2012 12:00:00 SA

Owner Shibli deserves every star that he has received. He is a mild mannered guy, very professional and meticulous, made light work of what seemed to be a pretty complicated kitchen faucet installation. I made the appointment over the weekend, he showed up on time and within an hour, I have a working kitchen faucet that looks worthy of a magazine. All this at a very reasonable price. I strongly recommend him to anyone looking for a plumber.

Kim J.

8/14/2016

I can't give Robert and Ramez enough gold stars for their excellent work they just completed on my bathroom. I'm very grateful for their patient and kind guidance they provided me when selecting and installing a new bathtub, shower and toilet. These gentlemen deserve the gold metal of plumbing. Besides being professional and knowledgeable, they were always on-time and their prices were very reasonable as well. I appreciate the great work they did, and highly recommend them to everyone. Quality Plus Plumbing are simply the best.

Anthony G.

06/09/2013 12:00:00 SA

Cleanest plumbing service I've ever seen. I needed my water heater to be replaced. They arrived as promised. No mess!!! I loved that!!! They were very professional to deal with. Thanks a million!

Yi T.

6/20/2010

Shibli was on time and reliable. Price was very reasonable! We might have our pipes redone by him as well. Stay posted!

Marissa M.

11/26/2015

No hot water for 2 days, called PG&E and then had technician come out but they said there was an issue with the water tank and I need to call a plumber, ugh. I found Quality Plumbing on Yelp and left a voice message the next morning. Robert called me back within 2 hours and we booked an appointment to have someone come the next day to look at our water heater. Shibli got our water heater fixed and back running within the hour, very professional and quick. Day 4, we finally have hot water again! Very happy with the service, quality of work and would definitely recommend these guys, they're awesome!

e p.

02/08/2010 12:00:00 SA

Shibli was very prompt to respond and did an exceptional job with the work. Generally when I call for a service like this, I'll skip people that don't answer, Shibli answered on the first call, came out within 30 min for an estimate, and then scheduled the job within 3 hours, completed everything the same day.

He also went out of his way to get me quality replacement parts (shut off valve and 2 faucets), plus provided a very reasonable price. Would highly recommend him and I'm glad I found a honest plumbing service in Santa Clara.

Anastasia W.

5/14/2010

Shibli answered my call personally, was willing to come out that day, and did the work.

He also let me know of a problem that was pending (a real problem, based on previous poor remodeling) - and when I asked him to schedule the work, was able to do it on the spot.

He is very clean, efficient, and the job (both a kitchen faucet replacement and valve replacement) look beautiful. It was not an easy job, and I'm very happy with the outcome.

Heidi O.

01/09/2016 12:00:00 SA

I'd highly recommend Quality Plus. They answered the phone when I first called and came out to give a free quote. When they actually did the work, Robert was great. He did 6 different things and stayed with each until it was completely fixed. This included having to clean out a valve multiple times because it kept getting clogged when water was turned back on but he didn't stop until it was working like it should.

peb y.

03/11/2015 12:00:00 SA

Because of good reviews on Yelp I called them when there was a partial water leak with bath tub faucet/shower head. Ramez evaluated the problem and we ended up with replacing it with a new one. When I tested out, it worked so smoothly. He just did the work very quickly and perfectly. While he was working, I asked several other questions such as water temp, water damage, kitchen faucet, and etc. He game me valuable professional advice/solutions without extra charge. Thank you!

Jack C.

3/22/2016

Robert and Ramez fixed two bathroom leaking problems for us. The bathrooms both leaked to the crawl space not easy to be fixed. We had some other companies did the work for us but not done correctly. They did a great job and charged only at a very good cost to us. Their professional manners impressed us very much during the work. We are happy with their work.

R S.

10/28/2015

Because of the good Yelp reviews, I tried Quality Plus for a part replacement of the backyard faucet. And I'm so happy for their service. I contacted Ramez via email with photos and got the estimate, which was $150 to $200. This is actually already cheaper than other plumbers that I contacted (They estimated about $225 to $250). Ramez came on time and got the job done quickly, and he charged me only $100! I highly recommend them.

Anshu S.

7/21/2015

Found Quality Plus on Yelp. After I replaced washer and dryer, the water supply valves behind w/d started to leak. At a time when all good plumbers were busy for weeks, Shibli agreed to come next morning. He was on time, quick to diagnose and sincere in working to fix the problem. After he fixed the w/d valves, I showed him a few other minor plumbing issues that I was having and he fixed all of them for a very reasonable price. He is the first one in my list of plumbers (I have a list, as plumbers are busy and never available when you need them :))next time I need one now.

Randy B.

7/14/2015

Fantastic group of guys! Always clean and on time! Been using them for about 3 years now and always do the job efficiently. The first job, I had a horrible annoying drip come from the bathroom sink in my room and couldn't sleep because of the noise that made its way through the night. Gave them a call and that same day they came, they saw, they conquered.

Doug D.

9/24/2015

I always like to find good, reliable help, with a trusting relationship. I don't like to shop around every time I need assistance. I have used Quality Plus Plumbing for over 4 times now and have found a plumbing service that I can count on. They always return calls promptly, on time for appointments, and always a fair price. I highly recommend them.

Super C.

3/31/2010

I hired Quality Plus Plumbing to replace a kitchen faucet. The plumber:
1) Gave an accurate estimate over the phone (honored the price)
2) Showed up on time
3) Did his work pretty quickly
4) Did a good job cleaning the work area afterwards
Very good experience.

Jonathan E.

05/04/2011 12:00:00 SA

Bad service. DO NOT GO HERE. RUDE people. They said they will give a FREE ESTIMATE, but when the guy arrived. He wanted to charge just for coming out. He did not fix anything! After he WALKED OUT before I was done talking to him. Very rude. terrible attitude.

Bill B.

5/28/2011

We called late in the day on a Friday and Shibli still managed to get to our rental house within an hour and had the tenant happy again in under two hours. Reasonable prices, friendly with our tenant (and their kids), and of course quick results. We continue to recommend Quality Plus to other business owners and friends alike ... (service date 22 Apr 2011)

matt m.

3/18/2013

Shibli did the rough and finish plumbing for my kitchen remodel as well as moving a gas line. The work was done well and passed all the inspections with no issues. He was able to do the work on short notice.I would use him again.

John J.

11/20/2012

Shibli is truly exceptional. He's talented, hard-working and honest. He took an ordinary plumbing job and made it extraordinary by fixing our bathroom sink perfectly and then going above and beyond the scope of the initial repair work, uncovering and fixing unsafe problems with my bathroom plumbing that I hadn't even known about. His prices are very reasonable, too. He definitely lives up to his company's name. I recommend him highly!

J M.

3/27/2013

We were renovating our closet space and needed to move the existing water pipes that ran to our bathroom. Once we opened up some of the walls, we saw that the pipes were old rusty/corroded galvanized pipes that were just an accident waiting to happen. We had a few companies bid on re-piping with copper and ultimately choose Quality Plus Plumbing.

First of all, I was able to reach someone by telephone right away (I had called many companies and left many messages, of which only some calls were returned). Second, they were able to schedule me very quickly. Rob and Shibli arrived very promptly. They were very courteous, professional, knowledgeable, and I did not feel like they were trying to sell me (as I felt with previous contractors). Lastly, they quoted a very reasonable price as compared to my other quotes, they were able to start work quickly (within 2 days), and they had good YELP reviews to back them up. And yes, they are licensed, bonded, and insured.

After we had already agreed to the contract, I phoned up Rob to ask if he could also re-pipe the hallway that led up to our bathroom as well (about an extra 7 feet). Rob not only agreed to my last minute request but also offered to do the work without extra labor charge (I would only have to pay the extra cost of the copper pipes).

On the scheduled work day, Rob and his crew arrived 15 minutes early. They brought drop clothes and lined their work path. They were well organized and started work right away. After cutting out drywall and exposing more pipes they informed me that the section already had copper plumbing and the old galvanized pipes that were there were no longer in use but just left there. So, all they charged me a nominal fee for the time they were there to cut and remove the old pipes. I felt terrible that I wasted all their time (scheduling their whole day for our job, bringing their crew for a job that 1 person could have done, etc.) but Rob and Shibli were so pleasant and thought it was great news that we found out that the whole house had copper pipes. Rob even checked over the exposed copper pipes just to make sure that the work was done correctly (and thankfully, he said that they did a good job). They vacuumed up all the debris and left the house pretty much the way they found it (minus the drywall they removed to expose the pipes).

So glad that we decided to go with this company, even though it ended up that there really was not much work to do. We will definitely use them again for any plumbing services and would highly recommend them to our friends and fellow YELPERS.

vafer t.

05/10/2011 12:00:00 SA

Shibli is great. I've called him 4 times in the past few year. I finally got around to giving him a review. He's professional, courteous and clearly knows his stuff. You can tell a lot by the way someone maintains his equipment, van and attire. He's fast and explains things in layman terms, which is also a good sign.

Christie S.

3/26/2014

Shibli and Ramez were fantastic. I had several plumbing projects that were due for repair and had them come fix them all at once. They came out, gave me a very reasonable estimate, scheduled a time to come back around my work schedule and did a high quality job. Both were very polite, courteous, easy to work with and took the time to point out issues that had been problems for a long time. They will always be the first i call for any future needs.

Kay B.

01/09/2013 12:00:00 SA

I called and Shibli answered immediately. Lucky for us he was available and came within 45 min to fix a kitchen drain. Prompt, friendly, professional, reasonable price. Will surely use him in the future and recommend to friends.

Savy R.

5/13/2014

Got our home gas line replaced after PG&E detected a leak by Shibli. I have to agree with the comment of the building inspector. Solid work. We had another quote which was about $1000 less than what Shibli quoted but we felt Shibli is very trustworthy as the other plumber seemed to try Bait and switch. His employees are very knowledgeable and completed the work quickly.

A. M.

3/26/2014

I have hired Shibli numerous times for home and business. The most recent time I had a backed up pipe. He cleared the blockage but it clogged up again two weeks later. He came back and said that the pipe was definitely blocked by tree roots and that the pipe from the street to the house had to be replaced. I had worked with him for years so for $3,000, I agreed to have it done. He came with a type of divining rod to locate the pipe, of which both his worker and I were a little skeptical. It was not accurate as the bulldozer proceeded to dig up my yard and some of the driveway looking for it. Eventually, the pipe was found and the replacement began. However, by the end of the day only half the pipe was replaced and Shibli said that was all he would do. I said the yard and driveway are ruined and I didn't want to have to go through this again as the root damage might be in the second section of the pipe. He said it took longer for him to find the pipe so it would cost me another $2,500 for him to come back the following day to finish the job. What choice did I have? All said and done, he finished the job, but after examining the replaced pipe, there was no root damage. Shame on me for trusting him without getting other quotes or drawing up a contract.

Daniel K.

10/30/2013

Our washer drain pipe was completely clogged with dirt and silt deposited over many years. Shibli gave me a free estimate over the phone and came on time. He was very courteous and professional. He first assessed the scope of work and methodically worked to clear the pipe. It turned out tougher than initially thought but he kept at it with different tools and finally after 45 minutes, got it done. Overall, I am happy with his work. His price seemed reasonable (With all the extra work and new pipes, he only charged $75 more than his initial quote) I would definitely recommend him to others.