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We were attempting to replace an old shower faucet cartridge so we can easily turn on and turn off the water. It took too much time and strength to push and pull that lever, especially for kids and the elderly.

We were able to pull the core out, but the rest of the cartridge was still stuck in the valve.  With our small puller, extracting the whole cartridge was not an easy job. The 45-year old original Moen cartridge in this faucet was literally part of the valve, stuck on so tight.  With the core out and the valve exposed, we couldn't turn back on the main water line until we could 1) somehow replace the cartridge or 2) replace the entire valve.  Doh!  On a Sunday too!  

In comes MTZ to the rescue.  In the San Jose area, there were only a handful of 24/7 plumbers available on a Sunday. The only quick answer I got was from MTZ.  Before agreeing to their service on the phone, they went over their pricing and the additional Sunday service fee.  Of course I agreed because we needed to turn on the main water line that night.  

The MTZ van arrived 25 minutes after the initial phone call.  Hector was very professional, with shoe covers and mask. He knew exactly what the problem was and explained what the options are IF he couldn't extract the cartridge.  Using his industrial-strength cartridge puller with a lot of elbow grease and time, Hector was able to pull out the old stubborn cartridge without ruining the valve. He made the impossible possible, and solved our problem.  

Before Hector left, we replaced the cartridge with a new one, turned on the main water line into the house, and made sure our shower faucet worked properly with no leaks.  Now the water is easy to turn on and off.  Like new!

Hired for TV mounting. If I could give six stars I would....

I called them in the morning, and they were able to complete the job the same day! When other handyman companies were telling me that it wouldn't be possible the same day, his first response was I can come right now, if you like.

The two were polite, clean, wore masks, and did a great job. They even came back because I thought they didn't mount the TV right, just for us to find out it was actually the wall mount being bent (got the mount for a deal too good to be true, of course). Nonetheless they fixed the issue (that they didn't even create) and wouldn't accept any more money for payment! Really stand-up guys that have integrity.

Will definitely be using them again in the future for any more repairs, and would recommend for anyone.

This is a raving review for Matt.  I will admit I was surprised to see how young Matt was since the reviews all suggest someone that has been in the business for many years.  Remember that old adage, don't judge a book by its cover...  

My problem was simply a plugged up line from my island sink.  He arrived early and finished in 20 minutes; however, the sign of excellent customer service is respect, clear communications and proper actions.  He told me exactly what he was planning to do, asked politely how best to bring equipment into my backyard, and took it upon himself to clear my main line so that I wouldn't need a follow up call.  He was the consummate professional in an industry full of seedy people and practices.  

I was actually referred to another plumbing company to do the work, but I looked them up and they seemed questionable based on the Yelp reviews.  I decided to go with Matt at Henthorn Plumbing based only on the 5 star Yelp reviews.  As a final stamp of my approval, his phone number is now permanently added to my contact list.

We have a community well association and we just had a tree come down and shatter the piping from our well holding tank to our main. Phil came out on time and did a great job replacing the line (4 inch PVC piping). The next day when we turned on the power we found another big leak from the well line and Phil was there within a couple of hours to take care of it.
We will be using Garrison again this summer for some dry season work.
I would highly recommend Garrison: give them a call.

They did an great job. Well planned and excellent execution. Real experts.
The price is very transparent as well.

I will call them again for other projects

We had Smart Plumbers out for a problem with my son's house, and once again, they were wonderful.  My son has a home warranty for a new house, and the first plumber who came out (not Smart Plumbers) took 5 days and only made the problem worse.  We decided to ditch the warranty since their plumbers were so bad, and called Smart Plumbers.  Glad we did.  We called on Saturday night, and  Fredrico came out Sunday morning at 9am, exactly as promised.  He provided us with a reasonable price for the work and we gave the go ahead.
He quickly diagnosed the issue using a sewer camera, cleaned out the clog, and then worked very hard for the next 4 hours making sure EVERY pipe within the house we well cleaned out using a high pressure hyrdo jet cleaner.  He patiently showed me everything he was doing and explained what he saw as he was using the camera to inspect our pipes.  He had us test every bathroom, the kitchen and the laundry room to make sure everything was flowing well, showing us on the camera the flow of water from each area of the house. The amount of paper and gunk he was able to remove was amazing.  The pictures of our pipe before and after cleaning were like night and day.  It was clear the the prior plumber had just moved the clog from one part of our house down to another part.  That is why it stopped up again, But Fredrico made sure the pipes were completely clean.  As always, we were given a 90 day warranty, which I have used in the past for my house without any issues.  Nice to know people who really do stand behind their work.        

Thanks once again, Smart Plumbers, for the fast service, reasonable prices and friendly competent staff.   Fredrico was terrific.

Jonathan is really nice and responsive. He was recommended to me by a neighbor who appreciates his communication and reasonable prices. Jonathan sent me one of this workers to see if I needed to change a wax ring in a toilet and together we determined that this work wasn't really needed. He also showed me how to tighten the toilet bolts myself. He also offered to do this work as well. FYI, it would have been $250 to tighten the bolts, $325 to replace the wax ring.

My first review! This is rather meaningful because it has to do with our home.  Was cleaning up my office when I noticed that the baseboard of one wall was soft to the touch and on the other side of that wall was a shower stall!  I was pretty worried at that point.  

We called up Team Contractors and they showed up very quickly.  They figured out the root cause of the problem in less than 15 minute and was able to fix it WITHOUT having to remove the drywall from the office side!  

If you have a plumbing issue, do NOT hesitate to call these guys!  Extremely knowledgeable in their profession and excellent customer service.

Highly recommend! I can't say enough great things about this company. Great customer service, Francielle is always there to assist and help with any questions. Julio and Christopher, owners were hands on. When they arrived to begin my repipe they explained what they were doing, even added a new pipe outside. They all worked together like an orchestra, and everyone was so happy and friendly. This is more like a family. The job was done on time. They cleaned up. When the inspector came to inspect job for permit, it passed without issue and after all pro came and did the patching, which looked great, the same inspector came back and said it was a really nice job. I definitely would hire them again! This is a company you can trust and these days that's hard to find!

George is a great plumber. very knowledgeabl, clean and Reliable.

We returned late at night, from being out of state for several days.  Noticed the shower backing up, along with both toilets and the guest bathroom shower / tub as well.  Plunging did not work this time...

Called one plumbing company around 8:30 am the next morning - no answering service or live person, just a generic voicemail!  Left a message to call me back in 10 minutes or I would begin calling around.  I'm glad they didn't call back (for 2 hours) because I called Plumbing Solutions.  They stated they would be out between 10 and Noon, same day.  Mike was ringing our doorbell at 5 minutes to 10!  Super prompt.  Friendly, and courteous doesn't begin to explain his professionalism.  As another reviewer mentioned, it was great that he was dog-friendly.  

Mike was able to grind out a root ball in our ceramic pipes, showing me the entire process on his camera / video feed.  Very cool to watch.  He spent close to 3-hours on this project and was able to restore our old ceramic pipes to free-flowing.  The absolute best service by any tradesman, ever!  Knowledgable and efficient, respectful and patient.  He saved us boatloads of money.  

When you have an experience with an honest and trustworthy company like Plumbing Solutions, you really want to help promote their business.  

Mike, you deserve more than 5 stars!  Really appreciate you!

Lee is great!  He and his son fixed our leaking kitchen faucet and they did a very good job.  Highly recommended!

They came very quickly when we needed them to fix a problem.  The problem was fixed and now is working perfectly.  Now we are having them give us a quote on another issue.

We had issues with our kitchen sink not draining.  Wilmar was quick to answer our call and made it out the same day.  He was wonderful to work with and did an excellent job.  I would highly recommend him.

We had a major problem with our water softener tank, and Marcos Escobar, a Bellows Plumbing, Heating, Cooling & Electrical representative, came to our home in Santa Cruz County to help fix it.  Not only was he punctual, he was polite and very knowledgeable with our unit and our problem. He also called with a follow-up the following day with further information as promised. I highly recommend this professional company who is also organized with retuning telephone calls or emails.

I called Serv-All after ditching another company that we had been renting a water softener from for many years.  Jason came promptly and spent time with us discussing options and prices.  We selected a unit that was a good value and promised to save us both water and salt.  It took less than a week to get the new unit installed and they did not charge us for uninstalling the old unit.  We are delighted with our new water softener.  It regenerates a LOT less frequently than did the old unit, delivering on the promises of reduced water and salt use.  And the water is softer than ever.

If you are looking for a plumber in San Francisco, this is a great place to start your search!   Professional, friendly and reliable service.

I've used these guys for 3 separate jobs since moving to Morgan Hill. I cant recommend them highly enough, they are second to none. This is a family business, and they are straight shooters. They are good at what they do, and charge based upon time actually worked, not try to gauge you when you are in a bind, as I have seen others in skilled trades attempt to do. Dan and Brian are the only people you ever need to call for your plumbing needs.

Dave was very responsive and able to schedule fixing a clogged sink on short notice. He explained what was wrong and very efficient! I'll definitely use him in the future for any plumbing issues!

Benjamin Williams was the person who came out to fix our toilet. He was really wonderful to interact with, he was prompt, easy going and efficient! He left the bathroom in perfect working order and cleaned up meticulously. It can be awkward to have a plumber but he made the experience a BREEZE. Loved him! He's an awesome asset! Thanks again!