Noah's Plumbing

I texted Noah's plumbing at 10pm at night for a warranty service repair for my electric rheem water heater. The gentleman responded right away and came first thing in the morning. He resolved my issue right away. You don't find gems like this anymore! Honest and friendly!

I have a business in Gilroy. Rheem recommended a local plumber to figure out the issue with my commercial water heater. Bernardo was very responsive and quick which was great. Seems like an honest person who knows what he's doing. Will definitely be doing business with these guys again.

Noah had the parts in stock and fixed my Rheem in 30 min. He scheduled the visit for the next day. He answered all my text messages quickly. I would use him again and recommend him to whoever has issues with their water heater.

From first contact and at every step along the way to completion of the work required Bernard was communicative, professional and even took time to educate about the issue I had with my Rheem water heater.  Respectful, trustworthy and nice, personable man.  He will absolutely be my first and only call for needs related to my water heater as well as gladly recommended him to anyone that ask.  The time he took to educate me which could eliminate the need for additional service/work for him speaks volumes for how he conducts his business and treats his clients.  Absolute 5 star with a strong added +

Noah's Plumbing is the place to go for Rheem Hybrid hot water heater repair. Another plumber practically ran away from it when he saw the complexity. If you need warranty repair, ask Rheem straight off to send the job to Noah's Plumbing. These are complicated devices, and it really requires someone who has gone through the Rheem training.

Rheem on the other hand will get one star for putting me on hold for 2 hours, not finding a plumber for me, and sending me the part and a repair manual and telling me, good luck!

(Noah's Plumbing and I share a first name, but are otherwise unrelated)

My Rheem water heater was under warranty, but when I call Rheem to schedule a service when there is no hot water, they give us a service company that cannot come out until two weeks later.
I complained to Rheem and they send us Noah plumbing, they came out the next day, it was a long drive for Burnard,  he has to come out again because we did not explain what was wrong, or he would had bought the part with him. I was very grateful that he came with the part next day and fixed the problem, please call him if you have any water heater problem.

Can't thank Noah's Plumbing and my technician, Bernard, enough for the exceptional service and work he's done to diagnose, fix, and provide information about my water heater.

Everytime I've set up an appointment with Fast Water Heater company, it's exactly 15 days until a person comes in. It's absurd and an unrealistic time frame for someone to come in. And when the guy did come in, he didn't even have the part ready. For an hour, he was ordering the correct part and I was left with signing papers proving that he was there. No work was done and I had to wait another 15 days.

Decided to call up Noah's Plumbing the same day and he was able to arrive in 20 minutes and he even had extra parts ready.
He competently worked on fixing the heater and provided details on what was causing it. Before leaving, he made sure that I can call/text him if another problem arises. I'm finally stress-free and can have hot water running again!

My brand new Rheem water heater was DOA.  After I installed it, the pilot light would not stay on.  Rheem technical support tried to troubleshoot the problem over the phone, said they would send me a replacement part, shipping the next day, and an installer would be contacting me to replace the part.  I called back early the next morning to confirm the part was shipped only to find that part was out of stock!  The Rheem tech said he would authorize a replacement work order and put me in touch with a local plumber to handle it.  This is where Bernard comes in.  He's the Rheem man for the South Bay.  Rheem gave me the number for Noah's Plumbing (Noah is his eldest son, BTW) and said they would contact me within 24 hours.  I IMMEDIATELY called Noah's Plumbing after getting off the phone with Rheem and luckily Bernard was able to squeeze me in 3 hours later.  Now how lucky is that!

Bernard started by troubleshooting the problem and found the pilot light does light but it doesn't stay on, nor does the blue light in the front of the control unit light up.  He could have waited for the part to ship and leave me without hot water for a few days, but since Rheem authorized a replacement, we took that route.  I called Home Depot to confirm they had my model on the floor.  Bernard detached the unit, put it on his truck, and he and I went to Home Depot to get the replacement.  

Within 2 hours from Bernard arriving to my house, I had a brand new, WORKING water heater in place.  The speed of service was better than I expected.  Sure my DOA Rheem tank really pissed me off, but in the end I was happy to be without hot water for only a day.

Bernard was knowledgable, personable, and just seemed like a cool dude!  He's the owner and the technician so you deal directly with the CEO, CFO, COO, and the guy that sweeps up after the job.  No BS.  Not sure if charges an arm and a leg, but at least you know you're working directly with the guy in charge.

My water heater broke down, it still had warranty so i worked with the company to send me broken part, they scheduled fast water company to come in install it. They said someone will contact me in 24 hours, if not call them, when no one contacted me, i tried calling fast , no one answered. So i called the manufacturer again and they sent me to Noahs Plumbing and Bernard.  This time it was great, Bernard came by and installed the part next day. He even had spare parts so he fixed my hot water before the part even got to my house, then he just stopped by to pick up the part later. I got hot water few days earlier. Highly recommend.

I have to be honest that the work is professional and get the job done quick.  But after I did some research and realize that I paid way too much for getting the heater installed. Should have spent more time to quote around.

Bernard of Noah's Plumbing is a true honest professional. He was so knowledgeable and thoughtful. Resolved our water heater issue and even text later in that same day to make sure everything was okay. Skilled at his craft and truly understands what he is doing. I without a doubt will use him for any plumbing needs. Will refer him to all my family and friends with my full endorsement.
His technical skills are as good as anyone.
But what sets him apart from others is the fact that he cares about his clients.

Bernard thank you for your help!!!

Quick easy great customer service. Highly recommended helped install my Rheem water heater. Was on time and made sure everything was done right.

I had a damper flue switch malfunction on my four year old Rheem hot water tank. I referred to Rheem's find a pro link to connect me with an approved plumber. First on the list was Noah's Plumbing. I checked Yelp reviews and almost of them were five star. I contacted Bernard by phone, his voice mail suggested I text him. Within 5 seconds a text popped up from him! Contact was very easy. He wasn't sure if he could get to me today or not but would give it his best shot. Long story short, the part was installed by 4 pm the same afternoon. Excellent service, personable guy and promptly fixed. Five stars.

I had the pleasure to work with Bernard of Noah's Plumbing and I must say he was very easy going, easy to talk to, and he has ~20+ years experience in plumbing. More than that, he has people to call when in need to harness 30+ more years of experience. A place to turn for that kind of resources is very valuable, because time is money and he gets results. I had a very positive experience working with him on replacing a water heater, he went above and beyond the call of duty because of my unique circumstances. I would definitely recommend Noah's Plumbing for ANY plumbing job small or large.

An absolute life-saver!  I had a two month old new RUUD water heater fail in my disabled mother and father in law's home and Bernard took time out of his schedule to stop by on his way back from another job to take a look.  If you have elderly or disabled family members, you know how big of a problem this can be.  In 35-45 minutes Bernard had the problem fixed and we were up and running.  This was after a complete meltdown by the original so-called licensed company that installed it last November.  They sent a tech out the day before and he said what I already new, yeah, the pilot doesn't ingite, I'll place a service order with the manufacturer.  He just passed the buck off to the manufacturer and said basically that's all we can do here.  

If you ever need a new water heater, or service on an existing one, this is your guy.  He had the part in his truck, knew what was wrong and found two other things the original company had done wrong on the installation!    I can't thank Bernard enough, he actually took the time out of his busy dayt to listen to me describe my problem.  5 stars many times over.

Bernard went above and beyond today.  He arrived on time to replace the pilot assembly in our water heater and did the repair at a reasonable price.  After he left, we still had hot water issues, but it turned out to have nothing to do with the heater or his work. But, he kept talking and texting with me and diagnosed the true plumbing problem over the phone at no additional charge.  Super helpful and honest.

Bernard fixed our water heater, arrived on time, fixed the problem, handled the warranty repair.  Perfect.

Had a leaky roman tub faucet. Called 4 plumbers. 3 of them did not want to touch it, claiming they would need to remove the tub to fix the faucet. The 4th call got me to Noah's plumbing. He responded promptly and I made an appointment with him. He came by and diagnosed the problem very quickly and fixed the issue within 30 minutes. No need to look elsewhere. Very professional, knowledgeable, and clearly experienced.

It is the first time I'm writing No Five Stars review

Maybe I'm the one had not satisfied experience with him. Nice talk on the phone conversation, somehow his behavior was like I don't want to take care of your case, it's not my problem. when he visited my house.

Minus one star; he suggested anti-legal modification: later I figured out there is the legal requirement.

Minus one star: didn't cleanup after checking, set up the temp at the most highest point (which manual states human will get burning in less than 1 sec).

Minus one star: You want to blame someone I don't read a manual of water heater These are sentences he was saying to me. I felt he doesn't want to help me, It disappointed me.

So I'm giving him two Stars.

Water Heaters now require sensors and valves that are computer controlled all in the name of safety and energy savings. I purchased a new Rheem Water Heater from Home Depot that simply wouldn't light the burner. The gas line was fine, the exhaust vent was open but no burner action. Benard arrived from Noah's Plumbing and isolated the problem. He made the necessary adjustments and the water heater burner now lights correctly. How could something like this ever leave the Rheem factory? Does Rheem test each water heater? I assume NO after this issue.

Clearly, Benard saved Rheem a sale, period. End of Story.
A pleasure to meet a skilled craftsman.

Our water heater broke and the guys from the manufacturer I called made us do some troubleshooting steps on the phone and we even called PG&E to isolate the problem. Then I got to contact Bernard from Noah's Plumbing and at just one look, he already knew what causes the problem! Which was of course not the ones that the tech support on the phone figured out.  He even gave me 90 days warranty for the repair in case something goes wrong again and I bet it wont happen again. He gave full information and details on what is happening and how is he addressing the concern, and what causes it to happen why it wont work, in a way we can understand. It was really quick for him to make the appliance up and working , and give us hot water again!  Really the best and the nicest guy to do the job!

These brothers are awesome.  So efficient professional and nice. I'll call them anytime.

My 97 year old Aunt had a newly installed water heater that was leaking.   Rheem, the manufacturer referred me to Noahs Plumbing.   It had been poorly installed by a different plumber. Noah replaced the part and did not charge my Aunt a thing and said Merry Christmas. Need I say more.  THANK YOU NOAH!

He really know how to fix problem instead of just replacing the whole water heater. Have the parts in hands and well knowledge about the system. Fixed my issue in 30 minutes.

My 1st experience with Noah's plumbing was last year when we needed a repair to our Rheem water heater. We'd had several plumbers come out to fix it but no one had figured out what was wrong. I went back and forth with Bernard by text for a couple of days. Sending videos of the lights and sounds of our water heater. With that he knew what he needed to do and was able to get it repaired. Flash forward a year later again having problems with this water heater. I called him and he walked me through possible causes over the phone. When I asked him if he would do the work. He referred me back to our original plumber. Bernards work ethic, integrity and knowledge makes him a true expert. Thank you for all your help!

What an awesome plumber.  I was so pleased that I found Noah's plumbing.  I called with a water heater issue, not hot water and they came right out and had my water heater back up on 30min.  They reviewed all the work they did and were very clean.

Similar to other reviews, I have a Rheem water heater from Home Depot and the pilot went out.  Rheem submitted the service request to Noah's Plumbing and Bernard contacted me even before the part arrived.  Absolutely Great! service and a person you feel is honest, trustworthy and professional.  I will keep his business card handy for any future needs.   Thanks Bernard!

Called around 9am regarding my water heater. Seems the thermocouple went defective overnight. Result, no hot water! Bernard was on another job and called back promptly. He mentioned he probably had the part and would text me when he was on the way. An hour and a half later I received the text and within 20 minutes he had arrived. Service was friendly, quick and professional. Cost was reasonable. It doesn't get much better than that. Highly recommended!

I had a hunch based on the warning signs that I likely had a blockage in the main sewage drain that went out to the street.  After speaking with a few plumbers on the phone who weren't able or willing to tackle this task I got in touch with Bernard at Noah's Plumbing.

He was on another job when I called but came over within an hour and quickly assessed the situation.  Throughout his time at my home he communicated clearly on all the things he was doing, the charges involved and was able to keep my house clean and tidy while dealing with the muck.

In the end he pulled some roots out of my sewer pipe with his fantastical sewer snake machine and now all is well again.

5 stars for prompt service, a genuinely nice guy to deal with and he solved my plumbing problem for what I thought was a very reasonable price given it is the Thanksgiving holiday.

Bernard is a nice guy. Fixed my WH reasonable rate and happy customer.

Brand new Rheem 40gal gas water heater from Home Depot wouldn't light; it is the model that lights the pilot when it needs to heat (pilot isn't on all the time). Had Bernard from Noah's Plumbing (referred by Rheem customer service) come out and he quickly confirmed it was a defective pilot assembly (probably a blockage in the tiny feeder tube). He verified proper operation with a 50gal pilot assembly he had on his truck but didn't have a replacement 40gal unit. After finding out Rheem was out of stock on the 40gal. pilot assembly, I found one in So. Cal. and had it shipped. When it arrived, Bernard picked it up at my office and went over and installed it. Water heater finally fixed. On a positive note, Rheem did reimburse me the cost of the replacement pilot assembly.

Bernard not only knew the Rheem water heater inside and out, I was especially impressed with his troubleshooting skills; fast and efficient. He, without a doubt, saved Rheem from a costly warranty replacement in this case. If you have a Rheem water heater with a problem, don't call anyone else, call Noah's Plumbing and ask for Bernard.

We had a Rheem water heater quit working over the New Year holiday.  The manufacturer said they would contact Noah's Plumbing for us and have everything taken care of through warranty. Well, Rheem dropped the ball but thank goodness Bernard at Noah's Plumbing, came through.  Bernard is awesome! He kept in constant communication with me and had hot water in our home the very next day. Next time someone asks me if I know of a good plumber, I will say, No, I know of a GREAT plumber, Call Noah's

We had an issue with the water heater, and he fit us into his schedule on the same day as our call. He came over at the exact time that he said he would. He was thorough in his evaluation of the problem, and I was impressed in his approach to customer service. I would definitely call again.

These guys helped us out of a broken water heater jam.  Nice people, competent plumbers and not trying to sell you stuff you don't need.  We needed a warranty repair on a 5-year-old water heater.  It was still in pretty good shape but needed a new pilot/burner unit.  We called another plumber first who seemed to have one goal in mind:  Sell us a brand new water heater so we didn't have to hassle with the warranty repair.  It would have cost $1600 for the standard installation and $2600 for the deluxe deal that sounded like it included an extended warranty (for $1000!).
So we called manufacturer and they confirmed we're under warranty and gave us Noah's Plumbing info.  We called and he had the part in stock and came that same day to do the repair.  Total cost to us:  $225 for the labor (warranty covered only parts).
Noah's is a small shop--just the owner and maybe a few others.  He really cares about his customers--personal commitment to satisfaction.  VERY different from the big guys (Mike Counsil, for example).  Only possible issue is availability.  If he's the only guy, then if he gets behind on another job before you he's going to be late.  That happened to us, but in the end we couldn't have been happier.

Bernard is one of the most professional and responsive pro that I've met. The service is five star!

I was at my wits end because I didn't have hot water for two days.  I called 4 different plumbers and no one could help.  Thank you to these guys for coming out the same day and fixing my water heater.

Very professional. He came and replace the water lines and valves for our toilets. The job was well done. I wouldn't hesitate to work with him in the future.

Wow. Responded the same day as the problem occurred. He is the most honest, responsible, very knowledgeable in his business. Very highly recommend him. and thank you for your help from all the tenants on Williams Street.

Fixed my GE Water Heater efficiently and reasonably priced. Took the time to educate me about tankless water heaters which they didn't have to do. Will definitely use again!!!

I'm so glad that the folks at the GE Water Heater support line referred me to Bernard at Noah's Plumbing when my water heater failed and needed to be replaced. Bernard made the whole experience as painless as it could possibly be. After providing a very reasonable quote that I accepted, we scheduled a date for the work. He and his helper arrived right on time and pulled out the failed water heater, then trucked it back to Home Depot for me so I could get reimbursement for it (since it was within the warranty period). Then they trucked the new water heater that I selected back to my house and installed it. When everything was done, they cleaned up the area nicely. Seriously, I can't imagine a water heater replacement being less stressful. I will definitely call Noah's Plumbing next time I need help with my water heater.

Is it normal for your toilets to bubble?  Oh no, they won't flush either!  The joy of a new home never ends.  We contacted the plumber that we've hired to install our copper piping and she referred us to Bernard from Noah's Plumbing.  He was out the next day (while we were also getting or new A/C installed) and had to climb up on our roof to snake out the system.  Unfortunately the normal size snake didn't reach the problem area and he needed to call in his brother-in-law to bring another snake to reach.  With his help, the problem was taken care of.  Thank goodness!  No more bubbling and the flushing has been consistent since.  Whew!  Thank you, Bernard!  You were awesome!

Now... onto the next project - why don't the lights come on in the guestroom like they use to and when you throw the fuse does it not come back on?

Excellent service.  With reasonable price to get my water heater fixed on time.  I will recommend Noah's plumbing to everyone I know who need plumbing service.

Bernard very quickly and efficiently unclogged our drains for us.  He is   polite, friendly, and shows up on time.  We were very happy with his service and would hire him again.

Signed up on yelp just to vote for Bernard.  Absolutely fantastic person and brutally honest.  There should be an extra star you can buy for a couple bucks on yelp, to vote for people like him.

If I could give Noah's Plumbing 6 stars, I would.  Bernard is a true professional.  We have used Noah's Plumbing twice in the last couple of years.   Most recently, I left him a voicemail on New Year's day and in less than a minute, he returned my call!  Our job could wait, so he came out the next morning and got everything up and running in a jiffy.   He knows what he's doing, has a great work ethic, and is reasonably priced.  He's also a really nice guy.

I bought a house with leaks under 2 bath tubs and 1 shower stall according to the house inspector.  I didn't have much luck getting people to come fix it (everyone seems to be busy recently).  Bernard was able to squeeze me in on a relatively short notice but he had to reschedule once since he was too busy.  Once he got here he started assessing the situation.  He communicated very well.  He finished the job on time, fixed all the leaks and also reset the loose toilet in the master bedroom for me.  And the price was reasonable, right around his original estimate. I am very satisfied as a customer and would not hesitate to recommend him to others.

I had a clogged drain that needed to be cleared and was referred to Noah's Plumbing by another plumber who was too booked. I called and after my name and number were taken, Bernard called back promptly. I was hoping to have the drain fixed that day but Bernard said his schedule was crazy so he wasn't sure. But later that day, Bernard called and was able to fit me in to his schedule. He cleared the drain and was very informative about the process. He did an absolutely fantastic job and was very friendly. I would highly recommend Noah's Plumbing.