Best Businesses in Austin, TX

We had draining issues with our bathtub, called Brad and he came over the next day. He cleaned out the drain, adjusted the pipe and did one other thing, which I can't remember what he called it. He also adjusted the stoppers in our sinks so that they work when we actually want them to, not when they want to. Overall, our experience with him was prompt, professional and reasonably priced. If we ever need any plumbing issues taken care of in the future, we will definitely call upon him again.

Great work on a multiple toilet install could not recommend them highly enough. Even let us buy the toilets off Amazon for installation.

Can't beat this service. Super fast response time, and he finished the faucet replacement in record time. Definitely recommend!

This was my first time using Rooter Man and I was really impressed. I called on a Saturday night around 10:30 pm, and a very kind person answered the phone and took my information. She relayed this to the technician, Eddie, who called me back in about 5 mins to understand more about the job, schedule it, and give me an estimate. It was a routine job, so it was nice to have a dollar figure in mind before he showed up. He arrived on Sunday morning around 9 am and called to let me know he was on his way. He listened while I explained the issue and then quickly solved the problem. He then made other preventive recommendations, in a very no-pressure way. It was clear that he was all about helping me manage my issue in a cost effective way and not selling me something. I will definitely be calling Eddie again for my  plumbing needs!

Shawn was on time, friendly, totally professional, and worked quickly. The final charge was reasonable for the work done, and work that I didn't have to do myself. I'll definitely call Cap City Plumbing again.

All I need to say is that this place has earned every single one of their five star reviews.

I came home from a trip and found out two of our sinks were backed up. I sent EZ Flow a message at 6pm on Labor Day and amazingly, received a message from Bill 5 mins later saying they could be here first thing in the morning.

Bill and Nick showed up at 9am the next morning and fixed the problem within the hour.  Nick was incredibly professional and able to diagnose both sink issues without any problem.  

This was my first plumber experience in Austin and I can definitely say, EZ Flow will be my go to moving forward.

They came out promptly from the time of my request. A small job that ended up taking a bit longer due to the fact the piece was original or 35 years old and didn't want to be replaced. Ha.  It works like a charm now. I am very happy.

Dave is a life saver. He's creative in his approach and truly gives the impression that he cares about what he's doing and the customer he's working with. He may also be the only person that's come to do any work on my home that I would legitimately cook breakfast and coffee for before getting to work.

Called over the weekend and explained what was going on... First thing Monday he got us in between his other appointments. Within 30 minutes he had our water heater up and running again after another plumber said the whole thing needed to be replaced! Thank you so much for your quick response and service.

When my water heater started leaking I knew I was in trouble. But it didn't stop working right away so I had some time to shop. Then it went out completely and I needed to have it fixed. I contacted several plumbers including Braulio, and he had the best price, the brand of water heater I was looking for (A.O. Smith), and availability that day. He had the new water heater installed that afternoon, did a fantastic job including adding the components now required by code, and did not add anything to the original quote. I highly recommend this business and will use Braulio again for any new plumbing needs.

We first met Jaime about 8 years ago when he was hired by our contractor to do the plumbing for a new addition on our central Austin home.  He did all the work for a new master bath, added a tankless water heater and removed old cast iron plumbing from our 1940s home.  Two years later he came back to reroute the plumbing in our guest bath.  He did great work with both jobs and we never had any issues while we lived there.

In 2019, I referred him to a friend who was experiencing a plumbing emergency at his rental.  My friend was super impressed with Jaime's responsiveness and work and was incredibly thankful to have found an honest, trustworthy plumber to help out during an incredibly stressful time.

And in February 2021, we had a pipe break in our new home after the major freeze.  We were panicked that we wouldn't be able to get it fixed timely since it seemed like everyone else in Austin was dealing with the same issue, but Jaime came to the rescue the next day and fixed the busted pipe.

In the 8 years we have called on Jaime, every single experience was top notch. I don't know what I appreciate the most about him: his professionalism, the prompt communication, the excellent work or how wonderfully nice and pleasant he is. The fact that we have been able to call on him to work on every single home we have owned in Austin really speaks volumes about the quality of his business and his work.  Thank you, Jaime, for always being there for us when we need you. You are the best!!!

Jim is awesome.  He helped us with a gas line extension to our grill and has helped us with a bunch of other problems previously.  He's the only plumber we'll call.

Our ac stopped working when we came back from vacation on Monday and it was 95 degrees in our house! Tuesday, I contacted Stan's after reading their positive reviews and messaged via yelp to get a quote. I received a message promptly and was able to schedule and have a technician come out that evening. Our tech arrived on time and he was friendly, sweet, knowledgeable, and explained to us what the problem was. Unfortunately ants caused our ac unit to short circuit (which I didn't know that was even a thing). Our technician had the part and fixed it within 15 minutes. He also explained they come out 24/7 and offer the same diagnostic fee of $89 whereas other companies charge a higher price for emergency repairs. We could have called Monday night and got our unit fixed if we had known! I highly recommend them! Thank you for saving us!!!

I told them before they came that I had a water leak. Technician came without any water leak investigation equipment.
He blindly dug in my front yard and was unable to find the leak. Charged me $400 for that, knocked off $100 when he couldn't find it. Then Said his boss had sonar equipment but would charge another $895 to bring it. I obviously declined bc thats absurd to charge almost $1200-$1300 just to find a water leak on my property.

I ended paying just $150 for another company (who had more experience) to find where my water pipe leak was and didnt want to charge a crazy $1300 just to find the leak in the first place (without actually even fixing anything yet).

We own ToddPilates & Barre Fitness studio and we need quick service when our toilets are out of order. We had a leak in the tank, that forced us to turn the water off and wait for it to be serviced. Megan with Plumb & Order put me on the schedule immediately and said we would be the last job of the day. She said they would call when they were on the way. Guess what, they actually called me and then texted me a link to track the plumber so we could see exactly where he was and when he would arrive. They fixed the problem for a fair price and recommended we quit using Clorox toilet tank tabs because they eat away at the seal. Great experience, highly recommend!

Piece of advice: if you know your water heater is past it's expected lifetime replace it before it leaks and costs 5x as much in cleanup and repairs, especially if you require carpentry work to fit in the newer bigger government imposed units.

Ted is the best.  Completely competent, patient with many questions, did not rush us but made sure we were at ease with a bad situation.  I only wish I would have had Ted out even one month sooner.  But, somehow he was able to come out withing hours of calling and he mitigated any further damage.  Then he was there the next morning with Travis (who was also great) and had a 2 story attic unit replaced within a couple of hours.

Don't bother doing any more research, just call Thunderbird now.

EDIT: Ted is no longer with Thunderbird, but I had them back out a year later to replace the gas value (bad design, not their fault) and they are still great.

So I don't know about this customer service other reviewers speak of.  I called this company for bath fixture installation on Tuesday, nobody answered so I left a detailed message in the voice mail with the job description and my contact information. I heard nothing back so Wednesday evening i went to the company website and completed the contact request form, again with a detailed message and my contact information, still no response.  I tend to give the benefit of the doubt more than i should and decided to try one more time using the yelp request quote which touts 2 hour response time at 100%, still no reply.  So after 3 tries in 3 days I am finally giving up.  I understand it may have been a small job and not worth their time, i get the weather was bad and they may have been busy but it doesn't take a whole lot of time to just make a quick call or respond to an email or quote request to say hey we are swamped and can't get to you.

Let me say upfront, I am a perfectionist. I can be the best of customers and the worst of customers. And, I can really appreciate an outfit that attempts to do things right. From pricing and service to workmanship and responsiveness, Fuentes Tile exceeded all of our expectations. We are SO happy we found Olvin and his team! I would have them back in a New York minute and I would gladly endorse him to any friend. Their desire to delight us at every point of the process was evident and the outcome was phenomenal.

Scott is very professional and responsive. I got the quote from Yelp within 20mins, scheduled the appointment the next day. It took him 20mins to fix the broken pipe from the ice storm, also he insulated the pipe because they are exposed outdoor. Really nicely done.

Great service. Honest plumber who got the job done & added value along the way.

Highly recommended to any & all!