Best Businesses in Austin, TX

Brad was excellent. He was able to see me in a timely manner, arrived on time and completed all the work very quickly. Excellent service. Will definitely use again.

Quick response, good price, no charge for estimate (even if I had someone else do the job), friendly, professional. Replaced the push/pull valve on our bath/shower in about 10 minutes. Love these guys!

Great plumber, wonderful person. Highly recommended.

My problem was a clogged garbage disposal. Gilbert fixed it quickly and explained what he was doing, so I could potentially handle it next time. Very reasonable prices, billing hourly with one hour minimum and 1/2h travel charge in Austin.

My go-to plumber for anything in the future.

I noticed our water bills had been steadily creeping up over the last few months. I chalked it up to COVID keeping us home and using more water, but  when two bills were almost double what we normally use in the winter (which goes into Austin's wastewater averaging), I knew I had to investigate more. This is the kind of thing that drives me crazy (and my poor spouse who has to listen to me ranting about a leak SOMEWHERE).

Looking at the water meter, I noticed the leak detector spinning slowly. Took readings over 24 hours, over the course of a few weeks, and noticed about 6-7 gallons an hour going out even when no water was used inside (all valves off). City confirmed and I knew I'd have to call a leak detection specialist.

I called Rooter-Man based on these Yelp reviews and I'm glad I did. Unlike a leak detection-only business, Rooter-Man diagnoses and fixes in one go. After examining the fittings in the house, and determingin no leak there, Eddie began investigating places outside where a leak might exist. He suspected it was a cracked fitting where the main line connects to the house line, and he was right. But he had to work for it! The leak was small, and the pipe was buried 2 feet down, not the normal 12 to 18 inches. Without the sonar equipment Eddie used, it would have been impossible to spot the leak since it was so deep there was no wet spot in the yard. Turns out tree roots had cracked the fitting - guess my landscaper is getting the next call to get rid of that tree!

Once discovered, Eddie got to work fixing the leak, which took a while because he had to be extra careful of the gas line buried in the same trench as the water line. Then the fitting was almost impossible to get off, requiring some clever use of a propane blowtorch. Finally it was fixed with a Chicago loop style fitting to allow for some flex. He tested everything before filling the hole and we flushed the lines. After turning off the water valves, we checked again - no leaks. The leak indicator is not spinning at all.

Leak detection is not inexpensive, especially when specialized equipment is needed to discern and diagnose the leak location. It might seem a big outlay of cash to fix this small leak, but the thing about leaks is that they never go away, they only get worse. I'd rather have this fixed now when it was only leaking 6 gallons an hour than to have it fixed in the summer when it might be leaking 6 gallons a minute!

Eddie was a consummate professional and really a pleasure to have working on this. He has an irrepressible attitude and is a real character. I enjoyed listening to him as he gave me the blow-by-blow of what he was doing and why he was doing it, and I appreciated his professionalism. Well done Eddie, and thanks to Rooter-Man for helping me sleep at night.

Capital City did an amazing job with my bent bathtub spout! They were easy to communicate with. Antonio was honest and efficient and only charged me the trip fee when another plumbing company quoted me over $460! I will definitely use them again for our future plumbing needs! Highly recommend!

I highly recommend EZ flow plumbing!  I had a leak in my water heater and Bill came within 2 hours of receiving my call.  The problem was fixed in no time and his service was worth every penny.

They did not give me a quote for the job after the camera inspection through the drain plumbing line.  I texted them to remind them of a bid, and still no response.  In my opinion, they want quick money.

I hate being the first dissenting opinion, but I had a pretty poor to mediocre experience with Dave (aka Henderson Plumbing).  And, you can see from my extensive review history, it's rare, rare, rare that I don't write a 4 or 5-star review.  But, I feel like the issues were extensive enough that I should warn others.

In short, we had 3 small-ish plumbing issues at our new house that I figured would be good to have fixed.  We called around to a number of highly regarded, Yelp recommended plumbers, and Dave gave the lowest quote at $170 (the highest was $220).  The issues were pretty benign:  (1)  We had a leaky hot/cold water spigot where the washer connects.  It only leaks when the water is shut off and the washer is disconnected (so no problems when connected).  But, we figured we'd go ahead and get it replaced, just so there isn't a future issue.  (2)  We had a master bath shower drain that backed up a little bit.  It never caused issues w/ taking a shower, but more or less something that should be looked at anyway.  The problem was hair from the previous homeowner that was lodged in the drain.  (3)  The cold water in the master shower turned hot/warm after 2-3 minutes.  It wasn't burdensome, but was a buzz kill after a couple of hours of yard work in the Texas heat, and craving a cold shower.  

So, we set up an appointment for Dave to come out to our house on a weekday afternoon.  The day of the appointment, just before he was to show, he called to reschedule b/c he'd gotten a last minute back doctor appointment.  No sweat!  Gotta take care of the ol' back.  So, we rescheduled for the next day at 9:30 am.  9:30 comes around the next day......no Dave.  9:40.....no Dave.  9:50......no Dave.  Finally, just after 9:50, he arrives.  When he comes in, he kind of chuckles and offers a half-hearted sorry I'm late, then totally dismisses it (as if forgiving himself for making us wait).  Honestly, I don't mind so much that he was late, it happens to everybody.  But, I do mind that (a) he didn't call to say he'd be 22 minutes late, and (b) when he arrived, his apology was pretty nonchalant (like the guy who bumps you pretty hard in the store, and just keeps trucking while offering a muttered sorry.  So, that was the first negative.  Not a big one, but it let me know how much he valued me as a customer and my time away from work.

So, Dave does his work, makes one run to the hardware store, and finishes up in about 3 hours (of course, he somehow managed to charge us for 3.75 hours....at $95/hr).  He changed out the spigots & replaced the little drip pan that water from the spigot drains into.  Had to cut a hole in the wall so he could grip the pipe to unscrew the hot & cold water spigots, but I gave him the thumbs up on that before he got started.   He also dug out the hair from the shower drain and got that working as well.  The hot/cold issue he wasn't able to fix, b/c our shower apparently needs a special cartridge to work.  So, he did 2/3rds of the $170 job he quoted.    

So here's my problem.......when it was all said & done, he presented my wife a bill for $639.  $223 for parts, $356 for labor, $25 for showing up (seriously, it's a line item on the bill), and $35 for using a machine.  Aside from the fact that he actually had the gall to charge $25 to show up LATE, I'm a bit stupefied that a plumber would actually charge $35 if he has to pick up a took that is battery or electricity operated.  He lists off the parts he used on his form, all of which have been marked up 200-400%......this on top of this $95/hr labor charge, which evidently includes time spent hunting for parts at Lowes he neglected to show up to the job with.  The parts he used were about $50-75 at Lowes, yet he charged $223.  

What angered me about the whole deal is that I told him before he started that if he had any issues that were going to put us significantly over the $170 quote, to come get me (I was working out of my home office that day).  He never came to get me.  Not only did he never come to get me, when he was done, he never asked to speak to me to explain the extra costs.  He gave the bill to my wife and convinced her to sign it w/o ever asking to speak to me.  So, he managed to take a 3-part job that he quoted $170 on, do 2/3rds of it, and increase the cost by 376% w/o so much as uttering a single word to anyone (me or my wife) about the increased costs until he hands the bill to my wife and bolts before I can talk to him.  Classy.

I'm a business owner in the service industry.  I work with clients much like Dave does.  No matter how great someone's performance or product is, if they don't respect their client's time or money, and operate based on what's in the best interest of their wallet, rather than their clients, they're not worth much.  I can attest, Dave does good work and has a good personality.  But, his tactics are shyster-ish and his business etiquette is severely lacking.

~ Fabrico

Abel is a fantastic plumber.  He was very responsive when I had a plumbing emergency and has been my go to plumber ever since.  (Old house, what can I say?)

We had a pipe break because of the cold snap,
Contacted 2 other plumbers, both were no show,
no call. Called Standard Plumbing on Xmas day
and the owner contacted me immediately and said
he would be out first thing Monday morning.
He was here right on time, fixed the break and got
our water back on...we had been without for 4
days! Great job Braulio, Great service!

I woke up to both of my bathrooms flooded and Santana plumbing company squeezed me in and within an hour found and fixed the problem. Prices arent bad, he finished in a timely manner,  and he even gave me info to help in the future. I'm so glad that I called them and they're local. They were great.

I had Jim out to my home recently to help with a gas line problem.  He was very responsive and when he did come out to my house he knew his stuff. He quickly diagnosed the issue and charged my very fairly.  Great doing business with a local, I am sure it won't be our last!

During a routine HVAC tune-up, Stan's technician, Anastasia, diagnosed a potential problem with a dual capacitor. She explained all options and completed the work to my satisfaction averting a future problem in the heat of summer. One should not understand this young lady's ability, knowledge, and thoroughness. I will definitely use Stan's and particularly Anastasia for any future HVAC issues.

I spoke with a representative on the phone regarding the fees that were going to be applied to fixing our water heater.

They specifically told that there would be an $89 fee for coming out, NO diagnostics fee, and that they would quote me for a repair once they were out here.

I chose this company because they specifically told me that there would be no diagnostics fee, because I only wanted to pay for fixing the issue, not only diagnosing the issue. I made sure to triple check on the phone that there would be no diagnostics fee.

Once they got out here, they charged me $350 for diagnosis. So frustrating. Ended up turning them away.

One of my hot water heaters died. I have a home warranty plan and Kirk from Plumb & Order to take a look at it. It had to be replaced, which wasn't cheap though thankfully the warranty paid for the new heater. When they replaced it, they discovered that the pipe to the roof was closed off which means that the heater had been spewing carbon monoxide into my attic for who know how long. It took some doing, but Wyatt was able to get onto the roof and unjam it. They didn't charge me a penny for the extra work! I highly recommend them.

I've used these guys twice in the last couple of months. They are responsive, efficient, professional, friendly and their pricing is very reasonable. Highly recommended.

My sprinklers and hose spouts had low water pressure. Mark came out and adjusted the pressure regulator valve. He mentioned that it was on its last leg and might need to be replaced. He said if it needed to be replaced, he would credit the amount he charged for adjusting it. He checked the pressure and said it was back up. However, the water pressure was still weak. So I called him the next day and he came the next morning and replaced it. Now I have full pressure and as a bonus, my indoor water pressure also increased. I never realized how much I missed a good shower. Mark was prompt, knowledgeable, and courteous. He also wore a mask and respected the COVID-19 situation. I recommend Mark for your plumbing services.

We just finished a kitchen backsplash renovation with Fuentes Tile (Olvin and Ramon). We had requested estimates from several contractors and decided to go with Olvin as he was very responsive, listened closely to our needs, and gave great advice on available options.   Ramon did the backsplash and was extremely tidy, skilled,  and took care of our home very well throughout the whole process, and our new backsplash looks fabulous.  Our project was completed on time, within budget, and we will call them again when we have another home renovation planned.

We've had hot water leaks in the past and I was afraid we had another one since we didn't have much hot water. Spot-On sent people out the same day as my inquiry. Turns out we needed a new hot water heater, which they came back and installed the next day. Fast, reliable and seemed cost effective too

I thought something was fishy when I saw so many 5 star reviews, but I put my faith in yelp.  My water pressure was too high (80-100psi) so I called around and got 3 different bids to install a pressure reducing valve.  I didn't need anything done right away so I had the time to compare.  Nick's bid was just a little under the other guys, but he took the time to explain what he does, and the parts that he would be using.  Being a new homeowner, I want to know as much as possible about what might have been done in the past or future problems that might arise.  He is definately a people person and wants to make sure you are happy.  He said he wishes someone would leave a bad review for him so everyone would know that he isn't leaving his own reviews, but I don't see that happening anytime soon with the way he works.  Those in Austin looking to install a Pressure Reducing Valve (PRV) where one wasn't present should know that there is a $100 rebate through the City of Austin, take a look at their website.