Best Businesses in Austin, TX

Called to inquire about changing the water pressure at my house and the person I spoke with was incredibly rude. He told me over and over I didn't know what I was talking about and didn't bother to give an explanation. No idea the quality of work because I couldn't get past the bad attitude.

Vent holes needed to be cut in door.  I did the work evening prior to install.  Placed vent covers.  They arrived 1 hour late, told me he was calling his boss to see if my vent covers were ok.  He did not let me know boss said he should use his vent covers. He enlarged my holes and placed vent covers and then showed me.  The cover would not screw down because the hole was too big. And then charged me $250.  Ridiculous. I could have covered me holes with chicken wire and it would be ok. Price gouging.  After I speak to inspector, and ask a few questions, I'll be calling owner.  This is horrible customer service and somewhat underhanded.

Gilbert is the man. I did not think I would get him due to how busy he seems from all of these great comments. However, God was on my side today. I needed him to help me clean up a project and voila! He also fixed my leaky bathtub faucet. Super reasonable. He is my only plumber from now on. And recommending him to all my friends.

Came to fix our urinal (I own a preschool) and then instead of leaving afterwards, as every other plumbing company has done in the past, he suggested a way to PREVENT if from happening again! We cannot use a screen, like most commercial places, because the children can pick it up and out. But he suggested using something that is child proof. Who knew? And then as he was leaving, he said he would do some checking for us since he figures it will be a little hard for us to locate it. You guys have my business from now on. THANK YOU!

We discovered around 9 pm tonight (Sunday) that our living room carpet was soaked. Upon investigating, we found it to be our hot water heater. My husband is pretty handy, but was unable to find the problem.  I Googled emergency plumbers. The first four we called, including 2 that have catchy radio ads were unavailable until Tuesday, all while our water heater continued to leak! We called Capital and Nick was here within 30 minutes. Not only did he arrive promptly, he was very polite and had us back in business with a working hot water heater, not just a band aid.  We highly recommend, and will readily use them next time when we have a plumbing need, after hours or not!

We moved into a new home and tried to install our washer, the back up drain wasn't set up properly so there wasn't room for the hoes and Theo came out extended the back drain line and installed a new pan. He even check to make sure there was no obstruction in the drain.  Theo also made sure everything was running properly. He has came to our rescue before and always saves the day.

Excellent service all around. Our kitchen faucet was leaking for quite some time. We had a few new cartridges sent by the manufacturer but nothing remedied the issue. The A&T team confirmed the base leak meant the faucet needed to be replaced.

Once we received our new faucet we were scheduled quickly. Our plumber Luke was wonderful. Timely, professional and efficient in getting us back up and running. And fair in price.
All in all we couldn't be more pleased.

This will be our plumbing team of choice for all future needs. Thanks again A&T.

Oh sink, you stink.
Food scraps make a witches' brew.
Noxious potpourri.

Nothing good happens after 2 a.m. on most nights and after 6 p.m. on Sunday. 6:01, kitchen clean-up was interrupted by a sink that would not drain. So the lovely bits of dinner that were so tasty on our plates got to marinade overnight. As my son proclaimed the next morning: Our house stinks! That says a lot coming from a 9 y.o.

My go-to guy DAS Plumbing was out of town, so I turned to Yelp for help. Henderson has 20+ reviews and a five star rating. And Dave was able to be there in the early afternoon.

By the time Dave got there, the sink had slowly drained. But he took the time to check things out and run the snake where the snake needed to be run to ensure there wasn't a repeat performance. He was quick, efficient and courteous.

Thanks to Dave, our sink is happy, and our house has returned to it's normal scent. Be that what it may.

I discovered a leak in my main water intake for my house one evening. Abel responded promptly with a reasonable quote and was able to get me an appointment in less than 24 hours.  The work was professionally done and Abel and crew were very pleasant to deal with.

I highly recommend working with Braulio and Standard Plumbing. I found him through another site where he responded to my project. His quote was slightly higher than the lowest one I received but I had a good gut feeling about working with him. And sure enough I'm glad I did. His care and attention to detail impressed me tremendously. He had to connect a new gas line to a heater and the original plan had been to run a new pipe by the side of the house but he came up with a way to run it through the wall, hiding the pipes. He did a great job putting back the siding where he had to cut in as well. Finally he stayed and helped me make sure the gas heat kicked in and was working. He's a friendly and personable guy and just was a pleasure to work with on the project. I'd hire him for any future project I have to get done.

I woke up to both of my bathrooms flooded and Santana plumbing company squeezed me in and within an hour found and fixed the problem. Prices arent bad, he finished in a timely manner,  and he even gave me info to help in the future. I'm so glad that I called them and they're local. They were great.

Jim is awesome.  He helped us with a gas line extension to our grill and has helped us with a bunch of other problems previously.  He's the only plumber we'll call.

Totally impressed with Stan's. I had one of the best customer service experiences EVER with them. I even took the time to send this feedback to their management team:

Roland,

I wanted to tell you that you have an absolute gem on your team. I've worked with a LOT of people in the past to do repairs on my home and Bernie is by far the best. I would welcome him back to do work in my house any day. In fact, I'm currently a customer of one of your competitors but would move to Stan's permanently because of my interaction with Bernie.

Bernie is a fabulous validation of your company brand. Bernie's work ethic is absolutely impressive. First of all, he was always on time. He arrived prepared to execute the job. He did a great job explaining the situation and possible solutions. Bernie is extremely respectful of my property and protected his work area and cleaned it up afterwards. And, he did what he said he was going to do.

Honestly, you couldn't ask for a better employee. You should be really, really proud to have Bernie representing your company.

Regards,

SG

We needed a replacement for our leaking water heater. Joe came by the same day and installed one, gathering parts from two or three locations to get the job done on a Saturday. Friendly, informative and helpful at all times. Just what we needed.

I've tried A LOT of plumbers in Austin, and by and large, my experiences have not been very positive. Some radically overcharged ($450 to reset a toilet???). Some were tremendously flakey (no show, no call). And some misdiagnosed the problem with my pipes multiple times (wracking up HUGE bills in the process).

Kirk from Plumb and Order is, without a doubt, the best plumber I've worked with, out of the 5-6 that I've tried. Showed up when he said, could schedule me in within a reasonable time frame, replied to messages, fixed the problem (even problems caused by other plumbers), and charged a totally fair rate. Even the woman who does the scheduling was great to work with. From top to bottom, a positive experience.

Seriously, this is the real deal.

Of course when my water heater started leaking I wanted a plumber with a 5-star track record, and Thunderbird lived up to it!  I emailed them late at night and explained the situation.  They called and emailed and texted first thing in the morning and were happy to come right away, even though I knew their business was very busy.  They replaced the water heater and cleaned up the water within 3 hours.  They quoted the price before the job and stuck with it--and it was a great price!  I think I have a new go-to plumber!

i would give a half star if it was possible.

maybe he is good at fixing water heaters, but i had him redo the plumbing in our old house. Bath tub needed replacing as the drain hole had rusted out beyond repair, new tankless hot water heater and had all new copper underneath the house.

after a couple of months first problem we had we noticed that our tub (new) began to rust around the drain again. it looked as though the tub was dropped on the drain hole (prior to installation) causing a large portion of the ceramic coating to be chipped, thus the rust.

we called mark back and asked him what this could be from...his response was, that it was the manufacturers fault. after calling the manufacturer, they claim that the tubs are sent via conveyer belt into the truck, then delivered to the store. therefore, they would never have the opportunity to DROP a tub.

basically he installed a tub that either he dropped or the person he bought it from dropped. by this time, all of the tile around the tub had been redone and his response was, to just clean it more often. WOW, thanks for installing a damaged rusting tub.

recently, we had our pier and beam house leveled and noticed that all the copper that he installed underneath our house, was just sitting on the ground nor was it insulated.  it was supposed to be tacked up to the underside of the house.  paid full price, for half-priced work. Good Luck Mark

i guess i wouldnt be so angry, if he would have provided some possible solutions, but all he said was ,there is nothing i can do.

Needed to Tile my upstairs bedrooms and closets. I'm super OCD, so really read a ton of reviews before choosing Fuentes Tile.

Olvin gave me a quote over the phone, site unseen but gave him as much detail as I could.  He gave me a quote the same day. He also let me know when he could start the job. He showed up on the given day and set time with his coworker.  

All I can say is wow, floors turned out amazing.  This duo knows what they're doing. They don't cut corners, they're very professional, clean up after themselves daily. Treat your home as if it were their own. I couldn't be any happier with the results.  

As for pricing, very reasonable for the level of work you receive.  If you want quality work without the stress of wondering how it will turn out...hire this team.

Scott is very professional and responsive. I got the quote from Yelp within 20mins, scheduled the appointment the next day. It took him 20mins to fix the broken pipe from the ice storm, also he insulated the pipe because they are exposed outdoor. Really nicely done.

Found Union Jack Plumbing through Yelp and I couldn't agree more with the positive reviews.  

Nick fixed our issue that another plumber said he couldn't fix.  The price was fair, he was clean and friendly and timely.  Not sure what more you could ask for.