Best Businesses in Austin, TX

I had used another 5 star plumber who was too busy now to take care of me, so he referred me to Brad. So happy he did. Brad is professional, fair and I trust him. Trifecta!!

Quick response to my communications, quoted a reasonable price and work was finished in the time estimated. Was happy with the overall experience and will definitely be a repeat customer in the future.

Had a very good experience with Gilbert. He was the only one who called us back when we had a nasty leak and needed help quickly. He got right to it when he arrived and pulled off a very impressive job, cutting a huge old pipe and splicing it with ease. It's a year later and the job has held up perfectly. The man does not waste time and hes really friendly. Would call again.
Thanks!

Pierre was awesome! Thanks so much for the quick check of my refrigerator feeder line and for taking care of my simple fix at no charge. Blessings sir,
Rich

I can't be happier today than right this moment with Capital City Plumbing & Drain. They swooped down like Iron Man and Captain America and saved my day. I left them a message in the middle of the night on Yelp, and not only did they follow up on the message, but they also called me back and found someone to come to my house immediately.

Allow me a moment to rave and cheer over the phone call. That was a professional phone call. The lady who called me asked me proper probing questions, got my name and address, had a great follow-up, and sent me a text message and email with links. When she took my email, she even repeated it back, which is not something everyone does. She is an exemplary example of how to take calls for situations like this, and she deserves a raise. Unfortunately, I forgot to write her name down, and that's on me. Yet, I just found it a breath of fresh air given the morning I've had trying to find a plumber to help me.

Hunter and Mike arrived, on time, well dressed, and were professionals. In less than 30 minutes, they had figured out what was wrong. This situation will require a follow-up, and I am looking forward to it. Who looks forward to future plumbing jobs? Not me normally, but I am now!

Best yet, there wasn't some weird pressure-filled sales situation. They were honest, explained my options, and were fine with what we decided. The prices are more than reasonable.

I have found my new plumbers! What a relief! I am so grateful to everyone at Capital City Plumbing & Drain for being experts and reasonable.

EZ Flow was quick to respond to my plumbing needs. Emilio, together with his daughter Brittney, fixed the leak in my shower. He had the part ready to be installed as I sent him photos of the problem.  Emilio is very professional, courteous, and knowledgeable.  I highly recommended EZ Flow as they are locally owned small business in Pflugerville.  Thank you again!

These guys are amazing!  I called in the morning with propane leak, they arrived, on time that afternoon.  The technician was professional, polite and very knowledgeable.  The leak was found, my propane was turned back on to my house.   Highly recommend A & T Plumbing!   The propane gas company there when A & T arrived, he was so impressed that he asked for their contact information so he could recommend them too!

Called Dave this morning about capping off an outdoor hot water line (my hose bib rusted off and shot across the yard like a champagne cork).  I received a quick courteous call back / fair quote.  He already knew what questions to ask and obviously knows about 1950's plumbing.

He's coming out tomorrow and I'm looking forward to a job well done.  Thanks neighborhood list serv and my fellow yelpers!

I did not expect, when I called at 10:00 AM to complain about my busted water heater, that they would have a water heater installed and running by 2:00 PM.  They were fast, professional, clean.  They took away the old water heater, fixed up the space for the new one, got the gas connections up to code, and fixed up the venting system so that everything is safety compliant.  And given how fast they were, I decided to complain about a dripping faucet, and they got right to it and made sure to get it fixed.  They were cheap, also, and mellow and friendly.  And they wear footies over their shoes to minimize dirt in the house.  I definitely would work with them again!

I think Braulio did a very good job replacing our water heater in the attic.  He quoted for different options including tankless, and his prices were below the average of the range of quotes I received.  We chose to work with him because he was the most responsive and provided the most info.  He showed up on time and got the work done quickly.  We are pleased and would recommend.

I woke up to both of my bathrooms flooded and Santana plumbing company squeezed me in and within an hour found and fixed the problem. Prices arent bad, he finished in a timely manner,  and he even gave me info to help in the future. I'm so glad that I called them and they're local. They were great.

I used Jim at Republic Pipeworks to handle the gas line plumbing for my restaurant.

I can't say enough good things about Jim and his work. He is a Master Plumber in every sense. He was prompt, reliable and extremely knowledgeable. His pricing was very fair and his pride in his work in evident in the results. Jim also took the time to explain what he was planning prior to starting, answering all my questions to MY satisfaction every step of the way. Further, instead of plumbing everything simply as he saw as best, He took the time to present me with my options and advised me as to what he thought was the best course of action. I truly felt as a customer, I was a priority to him and he has earned my respect both as a customer and as a fellow businessman.

From now on, Republic Pipeworks will be the only company I trust to handle my commercial plumbing, as well as, the plumbing in my own home.

On April 15th, I hired Stan's to perform a cooling tune-up on two of our AC units.  

While the above issues may not have contributed directly to the current problem, the problem exists.    

Two key issues with the service on 4/15:
1. Following the appointment, I looked closely at the condenser units and noticed, while the unit is easily accessible and located 10' from a functioning water hose, the coils did not get cleaned (noticeable debris buildup, dog hair (maybe), etc.).  
2. The tech checked the capacitors by removing screws (~4-6) holding the access panel, but he did not put all the screws back in place to secure the housing.  Eventually, I suspect this may lead to issues with the unit, rattling, etc.  
Yesterday, Saturday, 6/25, at 1:20 PM, our AC stopped blowing cold air.  Now, 24hrs later, we are still without AC.  

Again, the above issues may not have contributed directly to the current problem; however, it reminded me of the incomplete job.

I called Stans yesterday and was told the soonest appt is Tuesday, 6/28.

The Good:
 :: it's a local business!
 :: they offer regular and emergency plumbing services
 :: they are very professional in communications
 :: they text you with confirmation of your appointment
 :: they are very effective at their jobs
 :: they are licensed and insured, not some fly-by-night operation
 :: the fee charged for after-hours service is reasonable (less than $200)
 :: Mark/Marc (my plumber) was fantastic--very friendly, very effective at fixing the leak that happened with the line feeding into my tankless. He not only fixed the leak but improved the component that was the connector between tankless and water line so that it was a more secure, modern fitting. He also took time to explain things to me, which I always appreciate!
 :: they take credit cards
 :: they send you photos of the job with your receipt for good recordkeeping purposes

The Bad:
 :: none

The Ugly:
 :: none

Would I use them again? Absolutely yes...they are now my go-to for emergency plumbing needs, hands down. Put these guys on speed dial in your phones so when something goes awry, you don't need to look for who to use--you'll have these guys ready to go!

This place is IN.

I was referred to Plumb and Order from another plumber who was not available.  They were quick to respond, courteous and professional.  They came in and quickly diagnosed the issue which was just a loose fixture.  He explained everything he was doing to us which was nice.  He fixed the problem quickly and was on his way.  He will definitely use them should we have future needs.

I am a fan! We have complex water heater issues at our home related to the original construction. There was no easy solution. Jeff spent much time problem solving instead of just ripping open walls which would have been much more costly. He came up with a solution that works perfectly. Ted and Jeff fixed other items in our home as well. I'm so thankful to find people that are top notch in their craft, kind, professional, easy to work with and very fairly priced. Thank you again for all the wonderful work!!!

Sure enough, Mark was amazing. Punctual, Flexible, Professional. It's no wonder he's usually very busy. If your project can wait, wait for Pure Plumbing Service

Olvin responded quickly to my request, reviewed my project, clearly articulated the plan, gave a fair proposal and the next day the work was down.  He and his partner were very clean and thorough in their preparation wrap up.

I was able to get an estimate for a static test for the drain lines in advance. Scott came the next day with a very short notice (because we had problems reaching the tenants). Scott did the test professionally and sent the results via email immediately. I really appreciate his help and would recommend his service to anyone.

I hired Union Jack because of his good rating on Yelp, but my experience differs.

I live in a 17 years old house. The toilet plumbing started to leak after about 10 years. First, I replace them myself. But, later I decided to go for a professional. I found Union Jack Plumbing with good rating. So, I hired him.

He showed up, he worked fast, and each item cost me about $90. I would have been satisfied if this had lasted at least 7 to 10 years. But, no, after 1-2 years, the toilet started leaking water, not on the floor, but down the bowl. The water bill creeps up. I suspect he used the cheapest parts he could find. Now, I have to either replace them myself or hire another professional. If the builder would use parts that lasted 10 years, why wouldn't he?