Best Businesses in Austin, TX

My toilet wasn't flushing properly so I call Brad. Brad was punctual and honest. He came out to take a look and found that it was the sewer lines backing up for the entire building. Since this was an HOA issue, it could not be fixed due to HOA rules that the homeowner cannot fix or repair something that is HOA's responsibility so I put in a work order and referred him to the Management Company in hopes that they will hire him for the job. I would recommend Brad to anyone.

We have used Proven twice now and on both occasions they have proved to be far better than the rest we have worked with. They have the perfect combination of professional and accommodating folks for booking/cancellations, and some really skilled and reasonable techs who would much rather keep your business in the long term than make a quick buck off of you. This last Dec 2022 winter storm, we had a water heater (the only one in the home) give up on our renters in sub-zero weather. Proven was busy, so we had another plumbing service (probably among the worst we have come across) come by. Another review awaits them; they insisted on replacing the heater, claiming 25 year of experience to be behind that decision. Well, thankfully Proven called back shortly after, offered to treat it as an emergency, came out the next day, found out the faulty part and that it was under warranty (heater was 2 years old), and what's more they put in a temp fix so hot water could start immediately. Then they came back the next day and replaced the part. They took care of the warranty and all we paid was the trip fee, which by the way was $40 less than the other plumbing service person who was clearly out to make a quick buck off the winter storm.
TL;DR: Proven is top notch, without a doubt. We plan to stick with them for our home and our rental property as well.

We have used Blue Dragon several times over the years with fantastic results.  Blue Dragon is on time, on budget, with perfect customer service, and excellent results.  Most recently, we called Blue Dragon for a bad water heater.  Again,  they tool care of our problem as true professionals.
We had hot water in no time for a fair price.  I would not trust anyone else for my plumbing needs.

In the midst of this crazy coronavirus pandemic my daughter's toilet clogged.  Thank GOODNESS for this VERY ESSENTIAL business.  Eddie arrived right on time, was very courteous and fixed her toilet in less than 15 minutes.  He was especially cautious with all of the social distancing regulations in place.  He even had me read my debit card info to him so he wouldn't have to touch it!  If I could I would give Eddie and Rooter Man 6 starts if I could.  A+ professionalism and superb service!

I can't be happier today than right this moment with Capital City Plumbing & Drain. They swooped down like Iron Man and Captain America and saved my day. I left them a message in the middle of the night on Yelp, and not only did they follow up on the message, but they also called me back and found someone to come to my house immediately.

Allow me a moment to rave and cheer over the phone call. That was a professional phone call. The lady who called me asked me proper probing questions, got my name and address, had a great follow-up, and sent me a text message and email with links. When she took my email, she even repeated it back, which is not something everyone does. She is an exemplary example of how to take calls for situations like this, and she deserves a raise. Unfortunately, I forgot to write her name down, and that's on me. Yet, I just found it a breath of fresh air given the morning I've had trying to find a plumber to help me.

Hunter and Mike arrived, on time, well dressed, and were professionals. In less than 30 minutes, they had figured out what was wrong. This situation will require a follow-up, and I am looking forward to it. Who looks forward to future plumbing jobs? Not me normally, but I am now!

Best yet, there wasn't some weird pressure-filled sales situation. They were honest, explained my options, and were fine with what we decided. The prices are more than reasonable.

I have found my new plumbers! What a relief! I am so grateful to everyone at Capital City Plumbing & Drain for being experts and reasonable.

I've been unsatisfied with my plumber for a while. My friend had recommended EZ Flow, so when my disposal started making angry sounds the day before Thanksgiving, I gave them a call. Theo was there within an hour, diagnosed the very minor problem, and pointed out a few ways we could bring our disposal up to code ourselves. Great, friendly, and FAST service. I really appreciated that they stopped by at the end of their day, going into a holiday weekend, AND didn't charge me. Hopefully I'm set with plumbing for a while, but the next time I have an issue, I'll be going back to EZ Flow.

I am so glad I chose these guys. They were prompt, polite, professional and more than willing to explain everything. I didn't have to make an appointment with them to get a quote. Oh and by the way very affordable.

Great kudos go out to Justin & Dalton for the outstanding job! They even left the area cleaner than it was when they left.

Thanks again

My wife (Katie) has previously reviewed Henderson Plumbing and Dave's work, but after the amazing service we just got from him again, I feel like he deserves a review from me as well.  This guy is the best plumber I've ever worked with: fast, affordable, friendly, and reliable.  

The hard freeze over the last 3 days caused a few of our pipes to freeze and we've been without water through much of the house.  My wife is 8.5 months pregnant so we were pretty worried about the problem turning into a big one once the pipes thawed.  We called Dave yesterday to give him a heads up.  Today he called with perfect timing to check in on us just 5 minutes after we discovered that things were starting to thaw.  He sent a helper, Jay, over in less that 45 minutes and while Jay diagnosed the problem and prepared the pipes, Dave picked up supplies.  Less than two hours they were done and our water is flowing again with no leaks.  

Thanks Dave!  We really appreciate your work!

Called over the weekend and explained what was going on... First thing Monday he got us in between his other appointments. Within 30 minutes he had our water heater up and running again after another plumber said the whole thing needed to be replaced! Thank you so much for your quick response and service.

Braulio is absolutely amazing! He looked into a water heater issue we had on 9/20/2019, and not only fixed everything incredibly quickly, he spent the time showing me how our water system worked and why we were having the problems that we did. We heard about Braulio from a neighbor who was raving about him, and we are absolutely fans as well. We will be using Braulio with all of our future plumbing needs, and we highly highly recommend him.

Garbage disposal stopped working and sink was backed up over the Labor Day weekend.  I couldn't cook or run the dishwasher.  Called, left a VM on Sunday and Jaime texted me back within 30 minutes.  He said he could drop by the next day at 10:30-11:00. Mind you, that was the Labor Day Monday!  He showed up on time and got to work replacing the broken disposal with another one I had bought from one of the big box stores.  Unplanned but he was also able to fix an old toilet at the same visit.  All for a reasonable price.  

Very grateful for his responsiveness and professionalism.  I've found my go to plumber now and I know my old house will have something for him come back for another visit...hopefully not soon.

I had to call Jim one evening at a little before 7 pm because a pipe had broken and it was going to get below freezing that night AND we needed water.  Jim came right away was  very professional and obviously well versed in his knowledge.  He did an emergency repair in order for us to get the water turned back on.  
He came back a few days later to complete the repair, he applied the money I paid for the emergency call to the final repair (which was great).  Again, Jim was incredibly  professional and very personable.   I will call him again and I highly recommend him to any one who needs a plumber.

A couple of days ago I had raised a concern to Stan's regarding my situation with their company.  After I addressed the issue with them, they completely took care of the situation and handle it very professionally.  I was very pleased with their customer service and how they handle my situation and addressed my complaint.  I would highly recommend them.

I just had Julio & Juan here from Plumb Doctors.  I did not know why our toilet was leaking between the floor & toilet.   Julio quickly figured it out.  They handled it efficiently & well.   Both young men were so patient, kind & helpful.  I'm blown away by how such professionalism can make your whole day....or week!  The bathroom looks better than before.  They even got me a new toilet that covered the stains (rust looking) that had appeared on the tile around the toilet.

I know who to call if I ever have a plumbing issue!  Thanks guys!

What an awesome customer service, I can't thank everyone enough. Meghan, was so nice and helpful to begin with, she made the whole process and communication seamless. Wyatt, was the guy who helped us and he was so awesome and made sure everything was done to perfection.
They accommodated us last minute, for which I am so grateful for and we are in altogether different state, still they had the patience and handled everything very professionally.

Definitely for any of our future needs will be reaching out to them. And certainly recommend this company. Keep up the awesome work!!

There's a reason Thunderbird has stellar reviews. The quality of work is top-notch. Their response to my inquiry was timely and the price was fair. To boot, Master Plumber Jeff Plunkett is a nice guy while being extremely competent at what he does. I found a great company for my plumbing needs.

Mark is amazing.  He was able to diagnose my hot water heater issue in seconds.  These guys are the best!!!!

He did a pretty good job at a reasonable price but didn't put the outlet covers back on. I ended up having to hire someone else to do that, as well as to put some waterproof caulk over the grout.

Scott was great! So helpful, friendly, and fast. Our bathtub hadn't been draining properly for months he fixed it quickly! He cleaned the bathtub, explained future maintenance suggestions, and was extremely polite!

Nick was able to help me over the phone free of charge! He thoroughly explained how I could get my diamond earring out of the kitchen sink drain where I thought it was lost forever. It went all the way down into the pipe in the foundation and we were still able to retrieve it with Nick's expert guidance. You're the best Nick!