Best Businesses in Austin, TX

Brad is a good plumber but is expensive.  I had a leak in a wall about a year ago and he had to build a toilet up higher that wasn't sitting correctly. His charge for that was reasonable, but I also had him replace a simple toilet flush kit and replace a shutoff valve for a sink, which took less than 20 minutes each, and charges for those things were quite steep.  Maybe use him for big stuff in a pinch but find a cheaper option for the everyday stuff.

We had an issue with a drain that wasn't draining. The guys came out and their equipment was too big to fit in the drain. They came out right away, were super friendly, helpful and did not charge us since they couldn't help. I would definitely call them again.

AMAZING!!!!!! Best Plumber I have ever met! :D He fixed our flooding bathroom that put about 1 in of water over the whole kitchen, it was a crazy night haha!

Gilbert came at 9pm and spent over an hour making sure that our bathroom was fixed right!!!! He is very focused on customer service and satisfaction. We will definitely always call him for all our Plumbing needs!

I am so thankful for Rooter-Man. We had a leak under one of our faucets. I called another plumber and they said I needed to buy a new fixture and have it installed for over $500 with a total out of pocket increase of likely $800+. We called Rooter-Man and they said they could simply replace the part that failed. My current plumber didn't want to do that. It turned out the part was under warranty and they ordered it and replaced it for under $150. So I saved around $750 or more by calling Rooter-Man. Thank you!

These guys made it a no brainer. They were lower in cost than any of the other 11 bids I received for the pressure reducing valve and right in line with the others for my sewer line clean out repair. I figured they'd probably have a poor rating or be brand new, but to my surprise they've been in business for almost a decade and had the best reviews out of the 12 companies I looked at.

They were quick to communicate via text responses. They were able to give me a bid that on the high end would be $200 more at most via phone by sending them pictures. When I was invoiced it was only $25 more than their lowest price. They were fast with the repair. Nathan and Nick were here around 8:15 in the morning and gone before 10:30.

We had an excellent, and funny, experience with this company. They were on time, kind, polite, and fixed my issue within an hour. They even cleaned up everything and put my used towels in the washing machine for me! I will definitely use them again for my future plumbing needs!

Got a Water Pressure Reducer replaced by A&T in October 2020. Over messages the owner told me that the estimated rate would be $425 or more depending from the depth and the accessibility from the pipe, so before they came, I completely cleared up the pipe for them that they could just focus on the soldering not the digging. The technician showed up the day of the apointement at 4pm and confirmed the job could be completed now and no further digging would be required. I am not a plumber but the job looks really clean and the pressure out from our faucet is now correct (approx 45psi vs 90 before). Only disappointment is that he tried to bill me more but I just showed the message from the owner and he applied the $425 rate, probably just a misunderstanding. I would call A&T Service for my plumbing repair, just would get the rate confirmed before they come ;)

Dave Henderson came to our house and fixed a leaking faucet.  
He was very friendly, quite professional, came on time and did the work for a reasonable price.

Another plumber's suggested course of action would have cost us about ten times as much.

We were very happy with his work and we now have a new plumber!

I recently hired Abel to replace my water heater. He came the same day I called him to give me an estimate. He initially told me he could replace my water heater later that day but I hesitated to get additional quotes. His bid was lower and more reasonable than multiple other people and he did the job well.  I texted him a few days later and he came that same day to replace my water heater. He is reliable and communicates well. Nice guy and considerate too - he always wore shoe covers in my house and didn't ring the doorbell because my baby was sleeping. He was very patient when answering all of my questions and then answering my husband's questions by phone since he was at work. I highly recommend Abel to Plumb and will call Abel for all my future plumbing needs!

Could I give 6 stars? Is that a thing?

If you're reading this, you're likely about to request quotes from several companies. Stop. I can save you time and money.

We had noticed a garbage disposal leaking for a long time, and it finally had gotten to the point where we needed it replaced. We got a new one and needed it installed by an expert.

Braulio quickly gave me a quote over the Request a Quote tool on Yelp. (btw, that's super easy for this job, Yelp, how did I never use that before?) And much like others have said -- he actually gave a price to do the job, and not just a we can charge you to see it, and then charge you to fix it. His pricing was very fair, and he was able to fit us in that same day.

I heard back from the other companies several hours later and not a simple one compared in that department, so glad I made an early decision to go with Braulio.

More importantly -- the work onsite was great and painless. He knew exactly what he was doing, and it showed.

He went above and beyond just hooking stuff up. He also noticed where the previous garbage disposal and the tubes around it had been incorrectly installed in the first place, and made sure to re-check and tighten up all pieces. And then talk to me about it to make sure that we were satisfied (which we were).

Exactly what you want - do a good job, charge me a fair price.

The next time we need a plumber, he'll be at the top of our list. Assuming he is available, I expect he'll be in higher demand soon!

I woke up to both of my bathrooms flooded and Santana plumbing company squeezed me in and within an hour found and fixed the problem. Prices arent bad, he finished in a timely manner,  and he even gave me info to help in the future. I'm so glad that I called them and they're local. They were great.

We needed a new water heater (our old one was ancient and on its last legs). Jim was super responsive (same-day), and came out and gave us a very reasonable quote the following day. Our job was certainly not run of the mill, as the previous owners of our home definitely made shortcuts versus keeping things up to code. Despite the project taking much longer than he anticipated, the cost did not change. We feel super confident that the work Jim did will last for years to come. Also, he is a very friendly and affable guy - full of fun facts and interesting stories! He runs his business with honesty and integrity. Thanks again Jim!

After receiving 4 quotes, I hired Stan's to do a full HVAC replacement, including ductwork. I've held back on a review, as I'm not one to leave a negative review and I hoped my feelings would change, however, half a year later, I sincerely wish I'd gone with another company.

The installation was scheduled to be for 2 days. On the first day, the HVAC crew came to remove the old unit and the duct crew came to do an installation. Upon arrival, they said two things -- 1) They didn't understand why the project manager had scheduled for 4 hours/day over 2 days, leaving me without AC in June, rather than 1 full day. 2) There was no way the ductwork could be installed as planned. As I was talking to the duct manager to resolve the issue, I noticed and stopped someone starting to install weatherization stripping, which has been removed from the project weeks beforehand.

The technicians completed the work but said someone would be back the next day to balance the ducts, adjust dampers, etc.

I waited 3 weeks then finally I got them to return.

I waited several more weeks to get them to return to take pictures for the Austin Energy program taken for my rebate.

All in all, it took over 2 months for this 8-hour project to be fully completed. Not to mention, I was the project manager as I never saw mine again after I signed the 5-figure contract.

After all of that, I was supposed to receive a year of Gold Service Club for free, however, they've yet to come out for the Fall service.

I'm beyond disappointed. While Stan's has a strong brand name in the Austin area, they've sold to HEB's investment group and the service isn't the same. I'd suggest reaching out to another company in the area.

I'm very confused about my experience today.

The issue is my water heater won't turn on. The water heater is fine, with no leaks and no gas smell; it's the electric control box that won't work. We did make sure our breaker in the house works, and the electricity everywhere else works. Water heaters aren't like phones or computers, and you can't just plug them in somewhere else to test them.

I went to yelp! I had seen the yelp reviews were good; I went to the website and put in a web request. I didn't want the emergency plumbing appointment, and I did not call. But it was early in the morning when I put the web request in.

First positive, I got a great response back in an email. It was cheerful, had great information, gave me a number to call, and said, 'we only do onsite quotes' and 'let's schedule you for a quote. Perfect! This is great!

So I called. I was on hold for a long time. Then a woman answered, and I told her what was going on, I explained I put in a web request, and I got an email response to schedule for it, and I needed the quote and what was wrong with the water heater.

Now, it's very possible, and I'll contend this, that I said that quickly and she didn't understand me. That's why I'm giving this rating 3 stars and not 1 for the situation. This could be my fault for not speaking more carefully initially. Yet, whatever it was, I didn't get any probing questions, or What's your name, ma'am or anything to see if I put in a request.

Her response was, Ummmm, hmmm, let me see if we even do that, I was on hold a long time again. When she returned, she sounded more confused than I felt as I wrote this.

Well, we only go out to the property, and we would have to look at it, and then we would determine if we could even fix it or if it has to be replaced.

I know that. At the beginning of the call, I told her I had gotten the email. I was calling to schedule as the email said. Why is she confused? Why doesn't she know how it works if she works there?

I said, Yeah, I figured that's what you would do.

She says, again sounding completely confused, Well, um, let's schedule you, but um, I have to tell you something to make sure you understand.

Okay.

We can only come out during the emergency hours, so it's going to be more money.

I did explain that I didn't want the emergency hours; that's why I put in the request. She told me they might be able to maybe see me sometime next week.  She did it with the tone of someone about to tell you, no, we can't, the next second. Are they that busy, or is it me?

I don't get it. The reviews are great, the email was great, and the owner looks great, but if the person taking the orders isn't sure how to do an order or how the order works, how do I know it will be booked correctly?

I told her I'd call back, but I'm unsure if I will. I was left confused and unsure after that call. I thought I'd leave this review, at least. Maybe it's a weird day. Anyway, that's my experience.

Top notch service. Easy scheduling, punctual arrival. Effective, friendly service. Reasonable pricing. Total pros.

Ted installed two hybrid electric water heaters for us. First of all, Ted is just a great dude. Honest, friendly, and stuck to his quote. Very easy to work with and a pleasure to be around.

The two water heaters work great, but the incredible part is how he fit them in the small spaces occupied by the previous water heaters. The old ones were not hybrids and less bulky.

As Arthur C. Clarke's law states... any sufficiently advanced technology is indistinguishable from magic. Well, Ted does magic.

Mark was my hero yesterday. I would give him a hundred stars if I could. We had a blockage in our sewer line and water was coming up from our toilet and spilling into our bathroom and surrounding rooms. I was in a full-fledge panic and started calling emergency plumbing services. No one was answering; some of the voicemails said they were busy for the next two weeks. Suddenly I remembered to call Mark, who I've used for a few issues previously. He answered, said he could be there in the afternoon, and showed up less than an hour later. He found the problem and fixed it, all for a very reasonable price. He then called a water removal service for me and got them to come quickly. To boot, he is kind, calm, reassuring and caring. I would recommend him in a heartbeat.

Fuentes Tile tackled three full bathrooms and kitchen tile for us, and we feel extremely fortunate we were able to work with them. Tile was a big investment on our project, and we knew we needed someone very talented to do the work to our satisfaction. When we met with Olvin and described the work, it was clear he was knowledgeable, very experienced, and the right person for the job.

Olvin and Ramon are excellent at tile work and very nice people too. They work efficiently, they were respectful of our home and other workers, and they are very detailed. For instance, we were pleasantly surprised to see them working with laser levels -- we are very picky, and they were able to exceed our expectations. They even made some adjustments for us to ensure we were completely satisfied with the finished product.

I don't normally write reviews, but Fuentes Tile is just that good. I wouldn't hesitate to recommend them for any tile project. Of all of the many contractors we hired on our full remodel, they were our favorite!

We discovered a leak after coming back from vacation. I contacted Scott from Spot-On Plumbing after the water mitigation company found the source and he came the same day, diagnosed the problem, and fixed it promptly. He was knowledgable, upfront, and was able to identify other major and minor issues that were the cause of the leak. I'd highly recommend Scott to anyone who needs repairs done efficiently!

I hired a real plumber when we busted the toilet to pieces tightening it.  I picked Nick Green at Union Jack plumbing based on his Yelp reviews.  He returned my call very quickly, a surprise since many reviews mention how busy he is. We discussed toilets and toilet research (fascinating),  he set an appointment, and he had me email him some pictures of a non-draining basin he also agreed to look at.

Nick and his helper called ahead as agreed, arrived right on time and got right to work.  He installed the Toto Eco Drake I bought from him, and installed a slow-close seat he'd brought along as well.  In the process he taught us how to install a toilet properly, which we clearly had needed to learn.  Then he tackled the non-draining vessel lav basin.  He advised us that the problem was much simpler than the original diagnosis, and that we could probably fix it ourselves.  Before he left, Nick cleaned up and left the bathroom spotless.  

Nick's advice on the drain was spot-on -- the lav drained completely when we did what he said.  Very happy there.  But the toilet.  Who knew that a new toilet could make such a difference?  The Toto toilet is unbelievable.  Of all of the new stuff in the renovated bathroom (glass tile, a cool motion-detector led light in the basin) it's the toilet that gets all the attention.  It's not a fancy toilet (no washlet, though that would be cool). It just works.  It uses a tiny amount of water but flushes better than any toilet anyone has ever used.  And the slow-close seat, which we accidentally got, is a huge improvement to life in general.  Not once since the Toto was installed has a guy left the seat up.  Seems they like to  see it slowly close.  Totos are going in every bathroom from now on.

Nick's not cheap, and he's worth every penny.  I grew up in a tradesman-free zone: everything was DIY and everyone was expected to maintain the tradition.  Not me.  I'm calling Nick.