Best Businesses in Austin, TX

The cost for parts were high I thought and while it took 4 hours from start to finish he was gone for an hour to go get parts. Don't understand why I was charged for that. He did a good job though. It was just expensive.

Had a stubborn kitchen drain clogged.  They were out very fast and did an excellent job getting us back up and running.  Their communication was great and Ruben was very professional and made sure everything was working perfectly before wrapping up.  Companies need more guys like Ruben.

I wish I could give more than 5 stars to Gilbert.  He has such a busy schedule but was able to get to me within 30 minutes of calling.  Fast, expert service.  Super friendly.

Curtis was able to diagnosis and FIX a problem with my water heater OVER THE PHONE! Incredibly nice and knowledgeable!! Will definitely refer everyone I know to this company!

If I was to describe a bad business model I would take this one as an example. Spoke to them late evening on Friday, was told that someone will get back to me in two hours. Never happened however they did text me Saturday morning. Made an appointment for Monday 9-12, received a confirmation, canceled all my business and took a day off.  At 11 texted them and asked to confirm that someone is on the way. The response was I have you between 12-3. I sent them back their own conformation. Imagine my reaction when I was told that they changed my appointment without informing me. Just see the screen shot.
I obviously explained my situation and the need to go back to work later however they refused to honor the appointment. When I asked to talk to the owner I did not get any reply. This is hardly a responsible business and most certainly an example of a horrible customer service.

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I received a call from the owner who expressed his apologies and provided the insight.  While I am still rather upset with the situation I decided to edit the review. Seems that the owner was rather sincere and at least is trying to run the company  responsibly and customer oriented. Too bad for me, it did not work this time.

Ez Flow responded quickly and were able to come today.  After making a late afternoon  appointment, they called and said they were available  much sooner.  The bathroom sink had a leaky faucet, and Emilio explained that I would need a new fixture,  I was able to run get one and called them to come right back, which they did.  They replaced the faucet but pointed out a clogged pipe that they could clean out for an additional fee.  I had noticed slow drains in the other bath, so had them fix those as well.  All in all they did more work than originally  called for, and were very personable during the repairs.  I would certainly call Ez Flow  again. Thanks to Sergio too.

Water, water everywhere!!! Where is it coming from?? My neighbor in the next door duplex said it was me. I said it was the A/C.

My landlord told me to call A&T Service Plumbing to figure it out.

Two gentlemen showed up, moved my washing machine, poked around, and asked me to do a rinse/spin cycle.

Well looky there, a puddle of water under my washing machine! Yowza.

They were were friendly, empathetic and moved the washing machine back to its spot.

Time to shop for a new washing machine.

These guys are trustworthy, responsive and really charming. Thank you.

I had a leak outside in my yard. I called a lot of plumbers and either didn't get the courtesy of a returned call or was told they could come a week to ten days later. Dave called me back promptly and was able to come out the next day. Dave arrived on time and fixed my broken pipe quickly. His price was fair, and the service was excellent. I would highly recommend him to anyone who needs a plumber.

We had Abel come out to help with a new sink installation, he was responsive, honest, did an amazing job and his prices were very reasonable compared to all the other plumbers I called. I will be calling him again on any other projects we have!

Tried to line up services, sent over pictures that they requested, and I then never heard from them anymore. I don't recommend them.

Jaime Santana did an excellent job with broken water pipes repair at St. Mary Magdalene Episcopal Church in Manor, where I am the pastor. After the winter storm of February 2021, the water pipes of all of our buildings were damaged. Mr. Santana assessed the situation, explained what was required, and finished the repairs in a timely manner. He also ensured that all faucets/toilets/water outlets were properly working, and did the appropriate repairs when needed. I highly recommend Santana Plumbing Company LLC.

I shopped for weeks to find a good reliable plumber. Jim is very honest and really wants the best for your project. I had many plumbers give me outrageous bids and try to take advantage of me. It's very hard when you're a single woman, and not familiar with the questions to ask or really know what the truth is. Jim will explain everything and you can tell he has a passion for what he does. Not only would you get a good plumber, you'll get a very honest one. Which now a days doesn't happen very often.

Great service and very reasonable rates! Brian knows his stuff. He was fast and efficient and solved the problem. My AC is cooling very well. It's great to know you can get this level of service on a Saturday and not have to pay an outrageous sum. Thanks  Stan's and thanks Brian! You guys are amazing!

Had a plumbing emergency at 10pm, they responded 7am the next day and were fixing the problem by 8am that day. Reasonably priced and knowledgeable.

Very professional and clean plumbers. Immediately figured out the issue and had it fixed and cleaned up within 30 minutes.

If I could rate more than 5 stars, I would!  Ted and his team are rock stars!!

I was referred to Thunderbird Plumbing about two years ago and Ted has always done a great job at my Austin property - shows up on time, is smart, professional, and personable.

I didn't think their service area included Dripping Springs, so after trying to get three other local companies to help with a drainage issue for a property there, I casually mentioned my frustration to Ted while he was doing some repairs in Austin.  He said he'd come take a look.

Well, yesterday morning he not only showed up ahead of schedule, he brought a whole crew so that if we agreed on the price they could make the repairs.  I was thrilled that I wouldn't have to wait any longer to be able to use the shower!  The team, Don & Son Plumbing, worked tirelessly, were very polite, and even cleaned up afterwards.

I really appreciate Ted's personal and proactive approach to his work.  I usually call for one specific thing and then remember 12 others while he's here and he just takes it all in stride and gets it done.

Thunderbird is the only plumber I'll ever use!

This is a very good company with excellent customer service. The owner, Mark is a very honest man. He called me a half hour before his scheduled appointment and arrived exactly on time. He quickly determined a simple quick fix for my leaking valve. He went to the local plumbers supply with the correct part and reassembled the valve for a reasonable charge. I would have no doubts about using this company again.

Awesome job by Olvin and his crew. They were quick, punctual, and professional. We contacted several flooring folks and they were the most reasonable. Had tile installed in bedroom, stairs, and upstairs and they got it done quickly. I would definitely recommend.

Broke my spigot on the side of my house. Spot-on was out here quickly and very communicative about prices and the prices to complete the project correctly.

I had a clogged drain that needed to be fixed, and called Nick at the recommendation of a neighbor.  He was very responsive, and was able to squeeze me into his schedule on the same day.  He was quick, considerate, personable and even entertaining.  He was my first call when I needed a plumber and will be next time as well!