Best Businesses in Austin, TX

Our clean-out drain was clogged and our toilets would not flush. I called Brad and he returned my call quickly and came out that same day, which was much appreciated. I immediately lost a lot of man card points when I was not able to locate the clean-out entry point when Brad got there, and I was duly embarrassed while I was nervously looking for it with Brad for the first 20 minutes of his visit. I could sense that Brad was losing patience (rightfully) and not having a good time dealing with this idiot (me). I tried to make a little conversation and lighten the mood, but I pretty much got the silent treatment for the remainder of his visit. He finally suggested that he remove one of our toilets and go in from the inside of our house with the auger snake. I realize this is a pain and I felt bad, but it worked. We found the clean-out on the side of the house, rather than the front yard, where I could have sworn it was, like the girly-man that I apparently am. He then moved to the side of the house and successfully cleaned out the pipes. Hooray! He replaced the toilet perfectly and left our house in great shape with all toilets a-flushin' and drains a-drainin'. But then he retired to his truck for the next 45 minutes while I was waiting inside with credit card in hand, missing my son's high school baseball game, I might add. I realize he had to pack up some tools and the auger in his truck and total up my bill on his tablet, and that takes some time. But I can't imagine that it takes a full 45 minutes. I feel like he was rounding me up to 2 full hours of his time at $85 per hour. So I guess I paid him $64 to get his truck in order and reflect on the day's accomplishments. Total bill was $300. Then I noticed I was charged $13 for caulk, $9 for shims, and $12 for bolts to put the toilet back in place. I would have let him use my toilet caulk or shims for free if he had just asked.
Anyway, I'm very happy that Brad was able to fix our problem quickly and completely, and I guess $300 is about right for this type of service in Austin. But I do have a problem with his general attitude and the extra 45 mystery minutes. I think we would have gotten off on a better foot if I had been more prepared with locating the clean-out. I may not know where my clean-out is, but I have other talents and people like me, gosh darnit.

Water heater pilot kept going out. Proven informed me hvac water line was draining to my water heater pan! They were patient while I made that repair, obtained a new started under warranty and came right back out so tenant could get hvac back on. Will definitely use them again. Also amazing communication.

Gilbert is awesome, very friendly, personable, and knowledgeable. Or garbage disposal clogged up 2 hrs before we were scheduled to fly to Montreal and he took care of it in no time! Definitely saved or travel plans and disposal. Just recently had him out again to replace a leaky sink basket was just as happy with his work! Our go to plumber!

I don't write many reviews but this company deserves 5 stars.  I had a grinder pump issue, basically it quit working.  Dustin diagnosed the issue, got the parts and fixed the pump super fast.  Was very impressed.  Dustin explained the problem and solution in detail.  Thanks, I sure appreciate your help!

I submitted a quote request to unclog my main drain after my laundry backed up into my garage. Michael responded quickly with a quote and available times to come that day. Once I set the appointment they sent me a text confirming my time 12-3pm. Michael called me at 11:45am to tell me he was 15min out. He was friendly, explained everything to me and took his time to make sure the drain was unclogged. He then ran water through it with me watching to show it wasn't backed up. He is a true professional and even put covers on his shoes when coming into the house. The final price was extremely reasonable and less than the range he had estimated. I would absolutely call Capital City and Michael for any future needs. It's refreshing when a company lives up to their Yelp reviews.

We had a clogged kitchen drain and dripping disposal after business hours.  I called at about 7 the next morning to leave a phone message that we needed help.  Propmptly at 8, we got a call back, and CT, the technician, was here at 9:10.  All repairs were completed and the disposal was replaced within an hour.  Quick, efficient, polite.  Highly recommend.

I've used them several times for different projects and they are fantastic!! Incredibly trustworthy and thorough. They really take the time to explain what's going on and all possible options. Justin came out and ran a camera through our lines and made sure we understood the we problem and possible solutions.

Their pricing is extremely fair and they only charge for what they do. They don't try and up-sell things or charge for small simple parts. They even cleaned up after they were done.

They wore masks the whole and respected our space and home. I strongly recommend them for any and all plumbing needs.

Mr.Henderson did a fine job repairing our leaking toilet. He was polite, professional, neat and charged a fair amount.  It was a tight space so I was relieved he could get the toilet in and out in a small area. I appreciated that it didn't seem to bother him that I stuck around asked questions. I learned some new things about plumbing.  :)

I highly recommend Abel! I wanted to add a laundry closet to my older home, Abel came out quickly and gave me several different options and explained the pros and cons. His quote was very reasonable. He was done within a few hours, was extremely professional and knowledgeable, and answered all my questions. He did a great job, he will be my go-to from now on.

We needed to get our outside hose spigot fixed from a leak. Braulio was the best priced and responded very promptly. He replaced it and made everything really quick and easy. I will be keeping this businesses information close for the next time I need any plumbing work!

Came across a small water leak on the main line coming into the house...I was happy to see that Jamie lives in my neighborhood, I mean...how much more local can you get...He showed up in about 30 minutes, gave me what I thought was a very fair quote and got to work...job was wrapped up in about 4-5 hours and was please with the whole process...Looks like we have a new Plumber that I wouldnt hesitate to call for my needs.

Jim knows his stuff. A long-term master plumber with a quick understanding of your trouble, he will relentlessly bang out a job and make sure it's right. He might seem gruff, but don't let him fool you. Next time someone asks, Hey, do you know a good plumber?, you'll say, Yes, as a matter of fact, I do.

EDITED: After writing the review below, I received an email from a manager who reviewed my case. He agreed that it wasn't handled properly and fixed the issues. I have since hired them for another rental property which was having A/C issues and they were super responsive and very fair priced. I would recommend them after all.

EXPENSIVE!! We had an emergency plumbing issue with a broken pipe on a cold dreary Saturday. They came out on Saturday to basically say they couldn't do the work till next week. Which means no water in the house for a couple of days. UGH. Had I known that I would have tried to find someone else.When they called on Monday they said the estimate was for a MAJOR Leak and would be charging $749. When I pushed back on that, the tech said, oh if it goes quickly, we will definitley charge you less. He fixed the leak within an hour. Called me back and said it was fixed and they were going to lunch while it cured.

Josh with Plumb Doctors came out twice for separate issues on a bathroom sink.  Scheduling was very quick.  Josh was very knowledgeable and knew exactly what to do on both trips.  I was charged a fair price and will call them when I need service.  VERY pleased with this company.

Great work!  These guys came out on short notice.  They went above and beyond to take care of a leak in our subfloor toilet drain pipe and replaced bathtub overflow valve.  Trustworthy, honesty and professionalism tied into relentless perfection.  I would use them again in a heartbeat!  I recommend them with utmost confidence and enthusiasm.  Darn good guys!

First time using Thunderbird Plumbing on a small job (replacing an protruding water shut-off valve with a recessed one. I realize some places don't care much for small jobs, but Thunderbird treated it with as much professional care as a larger job. Raymond was on time and the cost and duration was what he quoted over the phone. Very reasonable price. Super nice guy as well. I will be calling on them again for future plumbing needs.

HIGHLY recommend Pure Plumbing Service! Ive been trying to fix a clog for about 2 weeks now on my own. I finally broke down and decided I needed professional help. Mark knew exactly what was going on and as it was an easy fix, he walked me through it. He is very knowledgeable and professional. I wont go to anyone else for plumbing services in the future. Thank you Mark!

Olvin and Ramon were very professional, on time, courteous and clean. They repaired a two foot hole in our shower wall- now you cannot tell it was even there.
They gave us a good price and completed the work on the weekend after I called them in a Tuesday!

Scott is very professional and responsive. I got the quote from Yelp within 20mins, scheduled the appointment the next day. It took him 20mins to fix the broken pipe from the ice storm, also he insulated the pipe because they are exposed outdoor. Really nicely done.

Overly honest and no nonsense guy. Every time we have had issues he has been able to correctly diagnose the problem and give us an estimate on parts and labor.

He also always gives us the option to pick up the parts ourselves.

Can't say enough good things about Union Jack.