Best Businesses in Austin, TX

Brad answered his phone right away when I called to inquire about his services.  When he came to my house, he was very prompt, wore a mask and went right to work on the projects we had discussed on the phone.  He loosened a hose I had been unable to disconnect from the spicket and then skillfully replaced a bathroom sink drain.  He did both of these things in less than 30 minutes.  He also asked if there were any other plumbing projects I needed him to do.  The reason I only gave Brad 4 stars is that I would have liked my experience with his business better if he would have been more willing to converse with me while he was working at my home.

Good communication, on time and competent. I can't speak knowledgeably to the pricing. It seemed high but I really don't know. They did what I needed when I needed it, so I was happy.

Thanks Gilbert for your quick and thorough repair of our toilet.  You only fixed what needed to be fixed and you explained everything to me before, during and after the process.  I was very impressed with your work ethic and demeanor and I will be sure to call you again and I will recommend you highly to others.

I am a repeat customer to Rooter Man.  Recently I had some plumbing issues that were more complicated than I bargained for.  Byron came out quickly to help me out.  His work was fast and expertly done.  He was able to troubleshoot the issues and fix them with no problems.  I can't  give them enough stars, I never have to worry about bad workmanship or overpriced services.

Thanks!
Shawn

I had some challenges with CCP&D in the very beginning and almost walked away from having this company install my tankless water heater; I am so very glad I didn't. This was after the 2021 big freeze, and the company was over-inundated.
The assessment, planning, and estimate took over an hour...very thorough. Work was schedule one month out (again, inundated). Unfortunately, the planning details weren't fully relayed to the team that came out to do the work, so they were challenged, and it took them longer than it should have.
5 stars? Wha??
This was the only company that agreed to install a Takagi tankless (I bet they don't do that again), which has cut my gas bill by 75% (really!)
They explained along the way what was being done, left everything as found, and provided a nice neat stack of components explaining what each was...explaining like I'm an adult not a child
They honored their original estimate even though the Takagi gave them some unexpected headaches...
When they had to come out for a short follow-up, I wanted to pay because I knew the estimate/payment did not cover all of the work they had done. They would not let me give them more money! Who does that?? Overly honest people, that's who
Both the initial and install visits were a pleasure; these guys were great to have in my home. I made them let me buy pizza bc they were that much of a pleasure. They said no. I ordered it anyway.
Quality quality QUALITY. And great service overall for the new tankless and its exhaust, running a new gas line, and clearing my water lines from the freeze.
Just look at the pic of the new tankless; that is a clean, beautiful installation. C'mon now!

And I intend to have them in my home time and again for any plumbing needs. CCP&D is THE honest, skilled, friendly family plumbing company of yore.
And for anyone who has read my other reviews, my pups did not jump on Gabe or any of the other guys, but the both fell madly in love with each member of Capital City :)

This company has restored my feelings about integrity in business. I've had them out 3 times, each time they have gone above and beyond having the most friendly and patient demeanor. Because I am not savvy in plumbing they 'dumbed it down' for me so I can understand and were so pleasant and understanding. I am extremely grateful for this company and their expertise.

What a pleasant surprise. I had what I thought was a leak in a rental property in Round Rock and and had called a couple of companies and got estimates as high as $500 just to show up. I got a good feeling when I called AT (the girl who answered the phone just sounded kind of unlikely to gouge me). The technician went out to the house then called to say it appear to be a stain, not a leak. When I asked if he wanted a credit card or would invoice me, he informed me there was no charge!! NO GHARGE!!  I didn't think it was possible that there were still businesses who really just treated their customers fairly. This will now be the go to company for me for not only the rental property, but anything I need here in Austin.

I jokingly told Dave I didn't want to leave a 5-star rating for him on Yelp--because I don't want him to get too popular!  This was my first experience with him, and I have to agree with my fellow Yelpers--he's prompt, courteous, neat, and--most important--gets the job done in the most professional manner.  He's reasonably priced, too.  I will definitely be calling him for all things plumbing!

Replied to my phone call right away, and was able to come get the job done soon after. Great service and even gave us a discount for paying in cash :)

Braulio did a wonderful job removing an old vanity and installing a new one in my guest bathroom. I sent him a message via yelp and he was very quick to respond and gave me a quote on the spot without requiring pictures or having to come see the job. He came on time for the appointment and worked very efficiently and even swept after himself before leaving. The new vanity looks great, and I will definitely be using him again this fall when we put in a new tub later this year!

I woke up to both of my bathrooms flooded and Santana plumbing company squeezed me in and within an hour found and fixed the problem. Prices arent bad, he finished in a timely manner,  and he even gave me info to help in the future. I'm so glad that I called them and they're local. They were great.

Hands down the best and fairest plumber in Austin and surrounding area.  Jim worked long and hard to repair our sewer line and was priced 20% below the next lowest competitor. He does excellent work and is always smiling. He showed up on time and finished ahead of schedule.

I was having AC problems and had Stan's scheduled for a appointment the next morning.  Came in from a long week on the road. No AC. Called and they came out that evening and diagnosed and serviced my AC. Thank goodness it was minor. All fixed and good to go. Service man Mark was very professional.  Thanks for the good service! I will give them my business again!

We had an emergency with our water heater, leaking down the wall. After calling eight plumbers who couldnt fit us in their schedule, they were the one who came out the same day with a new water heater and replaced it! So grateful, since we had a house full of guests arriving the next day and needed hot water for showers. They were friendly and responsive throughout the process.

I had a wonderful experience with Plumb and Order.

Wyatt and Thomas came out, I had a issue with a valve on my tub that was stripped and he quoted me $240 bucks for the work.

It took longer then he thought and twice as long 3 hrs!

I thought to myself he is going to charge me for 3 hrs.

Well Wyatt is a MAN of his word, he said $240!

That is a man of his word,  I will be calling Plumb and Order  from now on!
Great job!

From start to finish, Thunderbird Plumbing is the best! Plumbing pros! We discovered a hot water line leak that was steadily leaking water through the floor, into the house.  Ted was responsive and came to check out the issue and give us an estimate the same day I called.  He helped us with a short term fix until he could come back and do the full repair.  Jeff and Ted returned a week later to complete the job (cap at the leak and reroute the line).  They were on time, friendly and worked well together to diagnose the issue and fix it.  They were fast and less expensive than another quote I received.  We were grateful they were recommended to us! Thanks Thunderbird!

Mark was able to schedule an appointment quickly to diagnose our aging water heater. He gave us an estimate on its remaining life and on what a new one would cost. He did not up-sell an immediate replacement. He was honest, efficient, and easy to work with. Highly recommended.

They did a good job. Olvin was responsive, readily available. Installation was hassle free. Quote was reasonable.
I would recommend.

Scott is very professional and responsive. I got the quote from Yelp within 20mins, scheduled the appointment the next day. It took him 20mins to fix the broken pipe from the ice storm, also he insulated the pipe because they are exposed outdoor. Really nicely done.

Nick was very nice and explained everything he was fixing.  We had him come by for a water heater problem and seak link.  He fixed both within about an hour and the rate he charged was very reasonable.  I would definitely use him again.