Best Businesses in Austin, TX

Brad is great! I've had him to my house twice to help with plumbing issues. He's meticulous and thorough and somehow also pretty fast. He also takes the time to explain things to you and is a very nice person.

My jobs included installation of new garbage disposal, unclog tub, new toilet mechanisms, fix tub issue with water from shower, and install new kitchen faucet. Brad always helps me know what to purchase in advance, and he is thoughtful about not over-spending. He also has some basics in his truck, which he used this last time around to fix some issues.

His rates are reasonable and the work is first-rate. I'll definitely use Brad's services again.

Company is excellent.   They responded quickly and fixed the water valve behind the refrigerator for the ice maker before our new renter moved into the house.  I highly recommend their professionalism and thoroughness.

I may need to have my man-card partially revoked.  After vowing to  change out the kitchen sink fixture myself, and not doing so for more than a year, the wife rightfully called me out on it.  I searched Yelp of course and luckily found Blue Dragon with their stellar and subsequently well-deserved reviews.

I called Gilbert, and made an appointment for the following day.  A very friendly and professional gentleman named John showed up, changed the kitchen sink fixtures, replaced my dying disposal with a unit I purchased at Lowes, AND replaced a new outside faucet.  The work was done quickly, and done well.

Two months and a toilet that never stopped running later,  Blue Dragon John shows up and fixed it within minutes.  These guys are great and I see no reason to use anyone else as long as they're in business.

I call them for every issue (which is a lot due to our 90s home). They are always out the same day, even when not an emergency. Never had any issues. Very friendly. I actually wish I had found them earlier for one particular issue with our sump pump, but lesson learned. These guys are the best.

The guys at Capital City Plumbing & Drain did a fantastic job replacing our toilets, fixing a broken cutoff valve, and restoring water pressure to two faucets. We could not be happier with the results.

They wore masks, were responsive and communicative throughout, and very friendly and polite.

They did a good job hooking up my utility sink. On time and the price was comparable to other plumbers. I would use them again.

The snowpocalypse damaged two faucets. We waited patiently (after all, faulty faucets are mild stuff compared to our poor neighbors' burst pipes!) for months for Pierre to send someone out.

We were charged $225 for ten minutes of work. I find this very expensive.

Dave was on time, professional, completed the job promptly and most importantly, under budget.

Replied to my phone call right away, and was able to come get the job done soon after. Great service and even gave us a discount for paying in cash :)

So impressed by the quick response and transparent service. Braulio came over and within 5 minutes diagnosed the problem (it wasn't the plumbing) and even took a look at another concern. We offered to pay for the consult but he declined charging us. He was professional and friendly. We will definitely be reaching out when there is a plumbing for sure.

We had them out recently to try and figure out why we had a puddle in our yard. He was quick to get back to us, and we loved that he was located in Manor. We also appreciated his knowledge and honesty when he correctly stated that it was a problem with the city's water line. We will for sure hire him again if we ever have another need for a plumber.

I would call a different plumber if I were you! At first he seemed very reasonable and nice. He told me he would only charge me for his time and not mark up the equipment he had to purchase in order to fix my water heater. Near the end of the job he stated how much he spent on the equipment, which was substantially higher than what he quoted me so I asked for him to provide me the receipt. He then got very angry and told me he would try and get it for me. Shortly after our conversation he emailed me the receipt from Winsupply and something seemed off. I then called Winsupply and asked them to send me the receipt with the same purchase order. The receipts were the same except for the amount of the pump being substantially less than the receipt he provided me. It's not my place to say if he doctored the receipt from Winsupply but obviously something doesn't add up (please reach out to me if you would like to see the photos). After the job was done, I confronted him to try and understand the misunderstanding and he got furious and threaten to call the sheriff and post a lien on the property if I didn't pay. To make matters worse, after we agreed on an amount owed I signed the invoice and told him I would have a check sent to the address listed on his invoice before the end of the day. He refused and told me I had to pay with CC right now, which I refused. I will be sending him a check in the mail considering he finished the job and worked around my schedule (reason for two stars).

I am a satisfied customer for 16 years.  I followed the Strands to Stan's and have used the Gold Service Club preventative maintenance service for years,  They replaced my mother board when the system was 10 years old and it's still going strong at 16.  They never mind using a ladder to crawl into my 1890s attic.  Highly recommended.

I just had Julio & Juan here from Plumb Doctors.  I did not know why our toilet was leaking between the floor & toilet.   Julio quickly figured it out.  They handled it efficiently & well.   Both young men were so patient, kind & helpful.  I'm blown away by how such professionalism can make your whole day....or week!  The bathroom looks better than before.  They even got me a new toilet that covered the stains (rust looking) that had appeared on the tile around the toilet.

I know who to call if I ever have a plumbing issue!  Thanks guys!

The best plumbing Service that I have ever dealt  with. They won't try to scam you or talk you into something you don't need like other plumbers around Austin. Wyatt Is a pro at his job and can solve some really tricky and challenging problems with the lowest cost to you. He is professional and treat your house like it's the space shuttle, never leaving till the job is perfect. These guys are a 100% better than those radiant people.

Jeff was wonderful to work with, prompt, and got the (big) job done in less than a day for a fair price. I highly recommend giving this company a call for any plumbing work you need done!

i would give a half star if it was possible.

maybe he is good at fixing water heaters, but i had him redo the plumbing in our old house. Bath tub needed replacing as the drain hole had rusted out beyond repair, new tankless hot water heater and had all new copper underneath the house.

after a couple of months first problem we had we noticed that our tub (new) began to rust around the drain again. it looked as though the tub was dropped on the drain hole (prior to installation) causing a large portion of the ceramic coating to be chipped, thus the rust.

we called mark back and asked him what this could be from...his response was, that it was the manufacturers fault. after calling the manufacturer, they claim that the tubs are sent via conveyer belt into the truck, then delivered to the store. therefore, they would never have the opportunity to DROP a tub.

basically he installed a tub that either he dropped or the person he bought it from dropped. by this time, all of the tile around the tub had been redone and his response was, to just clean it more often. WOW, thanks for installing a damaged rusting tub.

recently, we had our pier and beam house leveled and noticed that all the copper that he installed underneath our house, was just sitting on the ground nor was it insulated.  it was supposed to be tacked up to the underside of the house.  paid full price, for half-priced work. Good Luck Mark

i guess i wouldnt be so angry, if he would have provided some possible solutions, but all he said was ,there is nothing i can do.

Olvin was great. Very friendly and had Great pricing. I also appreciate his prompt on time arrival at the exact time he said he would be here both days. Would work with again. Thanks olvin!

Scott was great! So helpful, friendly, and fast. Our bathtub hadn't been draining properly for months he fixed it quickly! He cleaned the bathtub, explained future maintenance suggestions, and was extremely polite!

The problem with a lot of skilled labor contractors are that they're like flaky dates - most of them don't show up or don't even call you back (which has never happened to me, *cough*). I don't think is an Austin-only problem, but it's pretty bad here.

This is where Union Jack is different. Nick shows up (and in Austin that alone will probably get you three stars). Sure, he only did one job at my house and it didn't flood, so as far as I can tell he's not terrible. Once he called me back to tell me that he couldn't do a job, and he recommended other people instead.

One caveat is that he doesn't do big jobs, so if you want to replace all the pipes in your house and pay him with a big sack of cash, he won't do it. He's up front about this because he wants to be on call for emergencies.

So:
+1 point for a very friendly personality.
+1 point for reliability and honesty.
+1 point for a giant British flag on his van.
+1 point for The British are plumbing! The British are plumbing! meaning he's in touch with his feelings about the Revolutionary War.
+1 point for him describing how he drives through 12th and Chicon and waves back at the prostitutes on the street corner.