Best Businesses in Austin, TX

Like Richard, we were referred to Brad from another 5 star plumber that we found on yelp who was too busy to fit us into his schedule.  Good for him for having plenty of business and GREAT for us for getting Brad.  He was able to come out the following day.  Prompt, professional, courteous, efficient, and reasonable.  We will definitely call him again in the future and recommend him to all of our friends and neighbors!

Tried booking on yelp and providing info requested on 11/14.  Chased them for confirmation.  They gave me runaround this morning and excuses why I was not confirmed.  Peter then told me Yelp is not good to book services and gave me lecture on how they are not obligated to provide service.  Clearly, Peter doesn't understand principles of capitalism or customer service.  Business must be good for them to treat potential customers poorly.

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Update

Louis called me within the hour, apologized for miscommunication, and was on-site personally to handle the matter.  Upgrading to 5 stars for exceptional service from owner who resolved matter immediately.

Gilbert was on time for our appointment. He gave me an estimate through email and because he finished the job a lot quicker than expected, he charged less than the estimate. He has a lot of integrity and I would definitely use him again if I ever have any plumbing problems.

Eddie and Warren did really good work at my house to fix a problem with the kitchen sink.  It took some time-consuming line flushing, but they didn't give up and kept going so that we could back to our kitchen work.  They taught me something I could do to help maintain the line and prevent future blockages.  They also took the time to give me an estimate for work that might be covered under my home warranty (i.e., that they might not get the business for).  Thanks Rooter-Man!

Had a faulty shower valve cartridge which left running water in my shower.  After finally figuring out the 2 water shut off valves in the street and garage, and one sleepless night, I contacted Capitol the next morning.  They had Patrick out the next morning and he did a great job with fixing the problem very efficiently.  Their communication system was wonderful which is always a big challenge.  Would highly recommend them!

I contacted multiple plumbers early Sunday morning because my shower facet stopped working and I had to shut off water to the house. EZ Flow Plumbing responded quickly, got to my house quickly, was very friendly and professional, took care of my problems, and the price was in line (slightly better) than other quotes. I was overall impressed and certainly appreciated the customer obsession.

I have used A&T on several occasions and they have always been very prompt and pricing has been reasonable and estimates given up front. On the latest call, the team came out for what I thought was a clogged bathroom sink but they soon found out it was most likely an HVAC issue and pointed me in the right direction without overcharging me for something that didn't turn out to be a plumbing issue.

Dave Henderson did a great job hooking up my sink and garbage disposal. Due to the odd design of my plumbing, it took a few hours and some soldering. It cost about $100 less than a quote I received from another highly rated company. He was on time, friendly, and got the job done. I took off one star because he was so busy that it took a week or two for him to be able to make it by. Otherwise great!

Abel installed a tankless water heater for me and repaired a leak.

He did an excellent job. The whole time, he came off as an honest person trying to go good, helpful work. He's in a class of few contractors.

The leak he repaired was something that started unexpectedly and when I text him, he dropped what he was doing and said he was on the way.

Thanks Abel!

We found Standard through Porch.com.  Braulio replied immediately with a quote for the job that needed to be done, tank-less water heater installation.  I didn't have to waste my time setting up a consultation AND a service appointment. All I had to do was send him some photos of the install site.  I contacted him on Tuesday and he completed the job on Thursday!  He was on time, efficient, knowledgeable, personable and VERY affordable.  Another company was going to charge me 3 times what Braulio charged us!! I will definitely use him again for all my plumbing needs.

Came across a small water leak on the main line coming into the house...I was happy to see that Jamie lives in my neighborhood, I mean...how much more local can you get...He showed up in about 30 minutes, gave me what I thought was a very fair quote and got to work...job was wrapped up in about 4-5 hours and was please with the whole process...Looks like we have a new Plumber that I wouldnt hesitate to call for my needs.

I had an emergency and Jim was responsive and fair. I had to choose the earliest available plumber and so did not get to use his services but I would not hesitate to call him again in the future. Please contact him if you have plumbing needs, he will respond and give you fair pricing.

Stay away they will rip you off!!!!
My tenants thermostate wasn't working, according to the technician it was a heat pump type and was pumping ac and heat at the same time.Tech was there for no more than 25min.
CHARGED $74 diagnostic fee
+$180 for the service and thermostat
I called the manager JAMES and HE COULD NOT BREAK DOWN THE FEES but said his cost for the thermostat was $60 and they don't sell them to customers for cost.So he couldnt give an approximate retail cost. So his explanation of $180 was retail + service.
I went on line and the exact same themostat was $41 RETAIL.
$254 TO INSTALL A THERMOSTAT!!!!!!!! the only reason they got away with it was because I was working, it was 7pm and there was a freeze warning. THe tech then charged my tenant when they had my charge info on file.

Had a plumbing emergency at 10pm, they responded 7am the next day and were fixing the problem by 8am that day. Reasonably priced and knowledgeable.

We used Plumb & Order to replace two toilets and a sink.  Two plumbers came - they were on time, friendly and completed the job with no issues.   We received a few different bids and Plumb & Order was the best bid.    We would definitely use them again.

Ted came out to assess our nonfunctional water heater. Communication was great. Quick service and explained everything as work progressed. A few hours later and hot water has returned. Highly recommended.

Sure enough, Mark was amazing. Punctual, Flexible, Professional. It's no wonder he's usually very busy. If your project can wait, wait for Pure Plumbing Service

Olvin responded quickly to my request, reviewed my project, clearly articulated the plan, gave a fair proposal and the next day the work was down.  He and his partner were very clean and thorough in their preparation wrap up.

Broke my spigot on the side of my house. Spot-on was out here quickly and very communicative about prices and the prices to complete the project correctly.

I called Nick for replacing my kitchen faucet. He was able to immediately give me a solid estimate (barring any missing parts), time required for labor, and an appointment time. He arrived promptly on time and called ahead to let me know he would be there.

The work was clean and well done and he tested the faucet functions after installing. I would gladly call him again for any plumbing needs. Highly recommended.