Best Businesses in Austin, TX

Hired Brad again, this time for a different plumbing job.  Polite, professional, reasonable, prompt.  I trust Brad to do what's needed -- no more, no less, no nonsense.  I'll keep his number handy for the future.

Technicians showed up on time ... completed the removal and replacement of 2 toilets. The guys did a superb job ... kept everything clean and kept us informed about their progress

John was up front and didn't mind explaining things to us. They currently couldn't help us with our issue, but were willing to give us references that could. Background, our house is old and it looks like the previous owners took it upon themselves to do their own plumbing. Like I said John explained to us the mess that is our plumbing drain system and gave us a good plan of action.

Curtis was professional and extremely helpful. He quickly addressed my issue and didn't over complicate things. He gave me tips on how to maintain my sink, garbage disposal, and dish washer. Extremely happy with the service. They had the wrong address for me, but David quickly responded to my call and resolved it. I also really appreciate the text communication and photo of who will be arriving. That little detail really adds a lot of trust.
Thanks again! Curtis is awesome!

I had a mysterious water leak in my rental property (like 25,000 gallons a month), and Capital City came to try to find it, and they couldn't find it. This was largely because my renter had the flu (which could have been covid) so the plumber was in a bit of a hurry to check the inside, and spent most of his time looking for trouble outside. My renter told the plumber he was SURE that it was not the toilets, so the plumber only briefly looked at the bowl in each toilet and moved on.  (Also worth noting is that my renter does a lot of cryptocurrency mining, and those machines are LOUD, so it's not a surprise that the plumber did not HEAR any water running.)

Capital City recommended a specialty plumber that uses sonar equipment.  They came out and instantly found that the guest toilet (in a bathroom my renter never uses) was actually at fault, and then, since they are fancy specialists, they charged me THREE TIMES AS MUCH as Capital City had. The plumber at Capital City was VERY embarrassed about this, and told me to forward the report and invoice from the specialists to him. Capital City has promised to send me a check to refund me 100% for BOTH his initial visit and for the payment I made to the specialty plumber.

They didn't have to do a full refund.  Clearly it would make sense that I should pay SOMETHING to have professionals find the leak, but this is an honest and honorable company and they said it's only right that I should be fully compensated, as penance for their mistake.  I think that is absolutely EPIC.

I now have a go-to plumber FOR LIFE, both for my rental property and for my own house.

We had a stopped up tub in April ( a day before we left for vacation) and I found EZ flow on yelp and decided to give them a call based on their positive yelp reviews. I called and they were able to come out same day, a few hours later. We had major plumbing repairs done 6 months prior and were very nervous the stopped up tub was related to that issue. Emilio was very calm, super nice and knowledgeable. He was able to identify the issue (simple clogged pipe) and fix it fairly quickly. We were thankful that it wasn't another major issue and it was a super affordable fix. I will definitely use them again in the future!

Guys came out, said they had to reroute pipe, but wasn't happy about how intense the job was going to be. Instead of being honest, and just letting me know he wasn't interested in doing the job, he ignored my request for quote on multiple occasions.  Ended up using Clark Kent Plumbing (5 * for Clark Kent!)

Dave arrived promptly, and seemed professional, and with integrity. He investigated our plumbing problem, and gave us some important advices, as new homeowners. He works fast, which we appreciated.

What a great plumber AND a genuinely nice guy to boot. I was recovering from the flu only drinking soup when my kitchen drain clogged, effectively shutting it down as well as the ability to clean it. I contacted 3 plumbers first thing the next morning and Abel was the one who could get to me the soonest. In fact he arrived around 8:30 am and was done in about a half hour! This meant I could get on with cooking and cleaning a lot sooner than I expected. He also fixed and tightened a toilet that wasn't flushing properly for no additional charge. Excellent customer service and I will definitely call him for future plumbing issues. Highly recommended.

6-Stars...7-Stars... Let me tell you, I almost DONT want to write a review because the secret will be out!  Braulio with Standard Plumbing is simply OUTSTANDING.

Great communication.  Great information.  Great education.  He was simply a pleasure to work with.  He gave me options, told me his recommendation and did GREAT WORK.  I now have my go to plumber!

He responds via the Yelp system too.  You can send him pictures and you can have an exchange of information so there will be no surprises.  What he quoted me was what he charged.

He wont take every job...some jobs are just too small and should be left up to the homeowner to just replace the small stuff.  However, for the stuff that matters, needs permits, corrections or major installations, Braulio is your man.

Seriously...I now have Braulio and Standard Plumbing as a contact on my phone because there is no need to call anyone else!

We first met Jaime about 8 years ago when he was hired by our contractor to do the plumbing for a new addition on our central Austin home.  He did all the work for a new master bath, added a tankless water heater and removed old cast iron plumbing from our 1940s home.  Two years later he came back to reroute the plumbing in our guest bath.  He did great work with both jobs and we never had any issues while we lived there.

In 2019, I referred him to a friend who was experiencing a plumbing emergency at his rental.  My friend was super impressed with Jaime's responsiveness and work and was incredibly thankful to have found an honest, trustworthy plumber to help out during an incredibly stressful time.

And in February 2021, we had a pipe break in our new home after the major freeze.  We were panicked that we wouldn't be able to get it fixed timely since it seemed like everyone else in Austin was dealing with the same issue, but Jaime came to the rescue the next day and fixed the busted pipe.

In the 8 years we have called on Jaime, every single experience was top notch. I don't know what I appreciate the most about him: his professionalism, the prompt communication, the excellent work or how wonderfully nice and pleasant he is. The fact that we have been able to call on him to work on every single home we have owned in Austin really speaks volumes about the quality of his business and his work.  Thank you, Jaime, for always being there for us when we need you. You are the best!!!

Jim is amazing. I've used him on numerous occasions and he has always been fair, courteous and quickly gets the job done. We originally used another plumber to install our tub, but he did a terrible job, so we contacted Jim who was able to fix the previous plumber's work. Then we got a flood in our kitchen and Jim was able to come quickly to turn off the water and then returned later to fix the complicated leak issue. We only trust him for all our plumbing needs. I highly recommend him!!

I typically have good service with them but this time was a bad experience. Called because my AC was not working. Asked for any troubleshooting tips that they could give me before sending someone out. They said someone would call me before my booked appointment. No on called. Then someone came out and assessed that a board needed to be replaced. We scheduled a time the next day from 11a-1p. At 1:17p, no has showed up or called. So I call, they say that they are running late and can't guarantee when they will be out but can push me to the 3p-7p. So at this point I have pushed some meetings back and made time for them to enter my house. I tell them to NOT put me on the schedule from 3p-7p due to my son could be sleeping when they come and I have a job and things to do. What happens... someone calls me at 3:45p saying they are on the way to my house. So I once again rush home to meet them as I was at a stopping point. The guy that showed up both times was great. Why am I chasing or constantly having to call a company that I'm paying almost $600 to for services? The guys that show up are great but the office and the leadership seems unreliable and disorganized.

Amazing experience all around.  Fast, knowledgeable, and did it the right way.  We had an urgent issue and Sam was out within hours.  He did a perfect job and went above and beyond to do the job right.  He also helped flush the pipes after his work.  I would highly recommend this company and Sam our plumber.

Been in our house in Hutto for about 12 years.  Had a bad stoppage in the lines at our kitchen sink.  Plumb & Order sent Kirk Hughes out to fix it and he did a fantastic job!  Fast, professional and very friendly, Kirk took the time to explain everything and then did everything necessary to clear the stoppage.  While no one ever wants to have to call a plumber, having Plumb & Order do the job resulted in it being pretty painless.  I highly recommend Plumb & Order.  Thanks guys for a job well done!

After getting some ridiculous quotes through Home Advisors to resolve an intermittent issue with my tankless hot eater heater I found Thunderbird Plumbing on Yelp. They came out that day after giving me a reasonable expectation of the cost range based on the potential problems. They contacted the manufacturer and quickly diagnosed the issue. The plumber located the part in town and was back within the hour. Two hours after initial contact the hot water heater was working great and the bill was 1/3 of what I'd been previously quoted.

HIGHLY recommend Pure Plumbing Service! Ive been trying to fix a clog for about 2 weeks now on my own. I finally broke down and decided I needed professional help. Mark knew exactly what was going on and as it was an easy fix, he walked me through it. He is very knowledgeable and professional. I wont go to anyone else for plumbing services in the future. Thank you Mark!

Having been previously screwed over by myriad con artists and incompetents in the Austin area, I now ask these professionals if they're bonded, licensed and insured. I messaged Olvin to see if he could help fix the tile job that had been botched by one such incompetent and this was his response. Looks like I found another one.

We've had hot water leaks in the past and I was afraid we had another one since we didn't have much hot water. Spot-On sent people out the same day as my inquiry. Turns out we needed a new hot water heater, which they came back and installed the next day. Fast, reliable and seemed cost effective too

Grumpy Cat could totally learn a thing or two from this guy. I am always impressed with people who are in such a good mood so early in the morning. He has always arrived on time and worked fast and efficiently. This last time he came out he not only gave me a Union Jack flashlight/pen (which is quite awesome) but also fixed a bolt on our toilet seat that I didn't even ask him to do. He is great and definitely our go to guy for all our plumbing woes.