Best Businesses in Austin, TX

Ben returned my mayday call immediately and his crew came in quick and took care of us with great work, super pleased. I recommend them highly!

I have used austin plumbing on three different occasions. I'm able to get an appointment in just a day or two and they make sure the work is done right the first time

We had Geronimo and Sons replace all the stop valves in our house. They did a great job at a great price. Will definitely be using them again in the future!

Diego did some work for us at the new Voodoo Doughnuts in Austin.  Great communication and followup.  He is now on our speed dial and is our Go To Guy for any work we need done!  Thanks Diego, we very much appreciate the great service.
JerryK.

Amazing! After frantically calling for an emergency fix on a Saturday night, showed up and got straight to work. Explained every step of what they were doing, extremely professional and super kind. Cannot thank them enough for their hard work! Will be telling everyone that Everest Plumbing is the way to go, thank you so much for helping us!

They were able to make room in their schedule for me very quickly and were even kind enough to call and see if I wanted them to come sooner (I did) when someone else cancelled. They quickly identified that the leak was actually a backed up drain pipe from me A/C. They cleared the pipe for me, helped me fix it so that it wouldn't happen again, kindly pointed out that I needed to clean out my dryer vent soon, and vacuumed out all the water that had accumulated. They were very punctual and professional. They're one of a very few businesses that I have saved into my phone to contact again in the future if I have problems. I highly recommend them!

5-star experience with this AC company start to finish.  Excellent communication, kept appt times, 30-minute courtesy call prior to arrival, quick diagnosis, quality repair and very reasonable labor charges with no oversell attempts.

Recognition to my tech, Chris Abud, who was knowledgeable, professional, capable, respectful and very courteous. His wearing of mask and shoe coverings while in house was much appreciated.

I highly recommend this local company for your home AC needs, and to Chris for his great service.

I had a water leak at my house and they were able to show up the same day and fix the issue!

Needed my water heater replaced. Stephen, the owner, was very responsive. Chris came out to evaluate the job and was on time. He was on time to complete the work the next day. Chris's work was fast and clean. Great job. I'll use again for any plumbing needs.

We had a pipe burst during this most recent winter storm. GTX Plumbing was there in about an hour, and had us up and running again in about 30 minutes. I was very impressed with their responsiveness and professionalism, and so thankful they could fit me in. Another plumber couldn't get me in for 5 days due to all of the busted pipes in the area. I will definitely call GTX Plumbing for all future needs.

I used this company referenced by a friend. I am totally happy with the service they provided me. They explained everything to me and showed me what they were doing. Very reasonable pricing !

ETA: I have edited the review to add a photo that shows the written estimate that Cody sent me after we got off the phone. Before accusing a customer of lying, one would be smart to check their records and make sure they don't have proof to back up their claims. As noted, my initial interactions with this company left me feeling they were less than honest with their lack of transparent pricing. However, the harassment by Cody and Adam after leaving a 3-star review initially are what earned them a 1-star review. The reply to this one-star review below tells you all you need to know about Cody's character. In looking at other low reviews (to which PlumbSmart replied to every single one, blaming the customer), I now see that others have mentioned their high-pressure sales tactics. BUYER BEWARE!

P.S. Apparently this company works really hard to get Google to remove any review that is not 5-star, even when the review states facts and has receipts to prove it. I now realize PlumbSmart's 5-star rating on Google is not authentic. As Cody mentioned, Yelp does not allow businesses to bully or buy their way out of low reviews. Thank goodness!

Original Review: I reached out to this company for a quote for a water softener installation for our new home. The price I was quoted was $3,000 for the cheapest water softener they sell, plus an extra $2,000 for a carbon filter. That's high compared to other quotes, but no big deal. Companies can make up whatever price they wish.

The kicker for me was that I couldn't get a straight answer on the price to install a plumbing loop. I was told it would be between $800-$1500, but they would need to come out to the house to give me a price. Okay, that's fine. However, I was then told I was going to be charged $79 for a tech to come out to the house to tell me the price for the install. They advertise here on Yelp, Free Estimates, but apparently that is false advertising (see photo).

The final thing that didn't sit well is that they wanted me to commit to having the work done on the day that they came out to give the quote. I don't make a decision on a purchase that is over $6,000 on the spot. That is a very high pressure sales tactic. Ultimately, this made me choose another company.

That alone led to a 3-star Google review. However, after leaving that review, the two owners of the company, Cody and Adam, harassed me so much that I lowered my review to 1-star. What did that harassment look like? They collectively called and texted me TWELVE times in the span of one hour, calling from different numbers when I didn't answer the first number. They likely would have continued, but I blocked their numbers.

Clearly, they have some other good reviews, so I sincerely hope they were (both?) having an off day when they blew up my phone on Monday. However, based on the fact that they worked so hard to get me to take down my honest (3-star) review recounting my experience with their company, I question the legitimacy of their 5-star rating here. While I did not end up hiring them, my experience with them absolutely reflects their professionalism--or lack thereof. You can check my other Yelp reviews to see the awesome company we ended up choosing instead!

Will absolutely utilize Honey Do Services for future projects! Al responded quickly to my quote request to repair a closet rod & support bracket that had come out of the wall.

He responded quickly to my quote request, we had a phone consultation, an in-person assessment of the work that needed to be done, and the work was completed the next day.

Al is professional, punctual, and he & Sean/Shawn did a wonderful job on the repair in no time flat. AND we were charged below the amount of the original quote, which was awesome. Highly recommend Al and Honey Do Services.

If you want the job done right call Proficient Plumbing!  Billy came out right on time and did an amazing job for us!  He was professional, extremely knowledgeable and completed the job with a smile!  Thanks Billy!!!~~

When I first called Christian and described my problem (an apparent leaking hose in kitchen sink pull-out sprayer), he suggested a few things I could check and maybe fix myself that would obviate having him come out and charging me for work. I found his approach really refreshing and honest. After trying his suggestions, confirming that it was a hose leak, and deciding that I was not about to contort my aching back and knees crawling under the sink and trying to reach up behind the disposal, I called him to set up an appointment. When I told him it was a Delta faucet, he told me to call Delta (even gave me the number) and, because they have a lifetime guarantee, request a free replacement hose. When the replacement arrived, I again called Christian to schedule an appointment and he was able to come by the next day to install the new hose. He also pointed out some things to do to maximize the life of other parts of the kitchen sink. Highly recommended and will be the first plumber I call if I have any problems.

Reached a live person at 6am and the guys were here before 9 to clear my drain.  Very polite, great service.  First time customer but will be back!

They were friendly, professional and fast. Price was reasonable and competitive but the best I found. Mention that you found them on yelp if you are reading this! Great service!!!

Hired Lewis through a referral from Home Depot to assemble a patio dining set.  He is a real craftsman, professional, courteous, really skilled at his work.  Did a superb job in a little over an hour, would have taken me several.  Meticulously cleaned up and placed the chairs for me after assembly.

Kinda  an emergency, needed yard mowed quick.   Martinez Services call texted back in minutes on memorial day weekend.  He got over in a couple of hours on a saturday.  Due to appointment running late had to leave him money out.  He is very honest, did work.  Great job, stayed in contact, sent pictures.  Great guy, great lawn guy.  Top notch.  Hard worker.

Daniel's has been really good to me; they came in as a second opinion and were able to find the problem before I let the first plumber do exploratory surgery with a jackhammer in my garage. They are all the things I want in a company I need to rely on to fix something major and necessary in my house - responsive, accurate, honest, and very competent - I will work with them again and feel confident that this will be my experience with about 9 out of 10 of the people I work with. I honestly have nothing but glowing reviews for Alec, Cleveland, Carlos, Ash, Diane, Manny, Charlie - I am just rattling off a few of many people who got the work done, advocated for me with the City, and responded when I eventually did have concerns.
I know some projects are harder than others and that mine was a nightmare from both my perspective and Daniel's crew. Because of the City jerking us around in all kinds of ways (my wastewater service line needed to be replaced and there was an issue connecting to the city tap) my yard was split open for over 50 days and there was a lot of back and forth, starting and stopping and not knowing which day Daniel's would be free or the City would be there to inspect. I understand it's a nightmare for them too, but at some point I began to feel that the site manager Daniel's assigned was not communicating sufficiently or getting the job done as well as he could. He was very polite, friendly, took responsibility when things didn't go right or he forgot to do things he said he was going to do, but that was way too often and it seemed clear to me that I was not a priority a ways before we were done. I won't list all my grievances here, because I finally lost it just before the finish line and called Daniel's and they heard me out. From then on, the management at the office made sure I knew every day what was happening with my house. When your yard has looked like the site of a drone strike for 2 months, it's not a good time to feel neglected as a customer. That hasn't been my experience with Daniel's before then or since. It could have been a perfect storm, but because of the way things went onsite, it was hard to even say thank you at the end (to the site manager - I've said it to everyone else more times than I can count and I could go on saying it - but instead, I will just give them the inevitable business this 50 year old house has to offer.