Best Businesses in Austin, TX

Cannot speak enough good things about this company, the employees and the owner, Doug himself. I have had plenty of work done on several properties by Doug The Plumber and have referred out Doug to many friends. All have been satisfied. Good quality service with a smile. Done right! Thanks for the service you provide to our community and surrounding area. Shop local and keep small business alive!

Calling Lakeway Plumbing for a clogged sewer line and agreeing upon the hourly rate, plumber arrived on time.  After an hour, he stated his machine (Snake) was only 3/8 and not big enough to clear the line.  Asked him how long he will be gone to get a bigger machine, was advised his bigger one was broken & suggested another company to call before handing me a bill for the full hourly rate.  Asking why I had to pay this full bill just because his bigger machine is broke & he did not have correct machine to complete the job that was requested, stated he still charges for his labor.  
had another local company arrive this morning & complete the job in 1.5 hours.

We live in SW Austin and needed our old gas water heater replaced that was over 20 years old!

We went through six plumbing companies for bids and two of them wanted to skip city regulations to save us money but this option is a huge mistake short and long term after doing my research.

Home Fires, Co2 poisoning and busted water pipes have caused lost of life and properties over the years. The City of Austin has added these home regulations over the years for the purpose of saving lives and properties.

We contacted One Call Plumbing and they came to give us a bid. Mr Tony Martinez did not take short cuts to safety and made a signed bid of over a thousand of dollars less than the highest bidder. The others were slightly over priced but were eliminated because of attitude and not too specific on their bids.

One Call Plumbing owner Tony and his son Jonathan were courteous, professional and knowledgeable in their craft. The quality of work and safety precautions were exemplary and their water heater removal and safety installation price were Fantastico!  Tony is an Austin Living Plumber Legend.

Me. Plumber did an outstanding job today for an extremely reasonable price.  I am very satisfied with the quality of their work and the care they took with my house.  Very highly recommend these guys.  Formerly Steve's Plumbing!  Rosendo and his helper are awesome for sure.

Arranged an appointment through Yelp, and their tech showed up promptly. He found the problem in just a few minutes and had the part I needed in his truck. Very happy with every step of the process.

Mike has been my plumber for years except for a period when I lost his phone number and tried the number posted on Yelp.  His business is NOT closed.  It was just my good luck that I ran into him one day and got his number again.  As great a plumber as he is, he simply does not advertise beyond having a business card.  His phone number is 512-626-8036.  Do yourself a favor and hang onto that number.

VERY BAD experience with this plumber. He is rude, does not listen and is quite demanding. Richard the owner was contracted by American Home Shield to replace a faulty Hot Water Heater and to bring it to code. Aside from the payment received from AHS, I was charged an additional $580 to complete the installation. I asked him for an itemized bill and he stated he would not give it to me. I suggested I wouldn't pay him unless I understood the breakout; so I could review with Home Shield as part of my contractual agreement. He finally agreed and presented me with an explanation of charges- which included a $140 Permit charge to get the work inspected by the city. Two weeks after the installation, I had to call him on several occasions to remind him of the city approval/permit that I paid for. He finally sets the appointment with the City after the third reminder. Upon inspection - the city failed the installation and did not issue a permit. I was told that the hot water heater was connected incorrectly to the second heater; causing the second heater to act as a reservoir only. That meant that the new heater would be overworked to compensate for the other. I notified Richard of the issue reported by the City Inspector and was told that the inspector was an idiot and he would have someone else come out to perform the inspection. Furthermore, he stated that he installed it exactly the way it was before and if I wanted to change it - I would have to pay him an additional fee. As part of the installation, he should have known whether it was installed correctly and if there were an issue - he should have brought it to my attention at the time of service. Two months pass and I call him back regarding the failed permit and he insists that the installation is good and he will not perform any additional work on the project. I ask that he work with the city in order to get a passing permit and he refuses to do so.

Jimmy showed up right on time and answered all questions I had.  Quality workmanship on our plumbing needs.

German gets the work done nicely! I'm glad to recommend Mill Hill construction to everyone on the home improvement projects / construction projects.

I have only had good experiences with this company until a couple of weeks ago. I made an appt for someone to come do our twice a year HVAC maintenance. This was our first HVAC maintenance as we just bought our home last fall. He was supposed to come between 8 and 12. He showed up around 4pm. He proceeded to check the unit (interior and exterior). He then couldn't really tell me anything and said he would take pictures for his boss to look at and his boss would call me. This whole thing was just weird. I have never had a technician not be able to tell me anything about what they see or think. I tried to pay and sign up for the twice a year maintenance and he said he couldn't sign me up or let me pay and that I would have to call the office. I forgot to mention that when I made the appt they said the technician would be the one to sign me up. Then to this day, no one from first home has called me, including his boss, I haven't paid for my visit. It's almost as if the appt didn't even happen, even though it most definitely did. Needless to say that I have an appt with a different company to come out and do our maintenance and I will be signing up for a maintenance plan with that company. Hey first home, I tried to give you business and pay (I even called the office and left a message that he didn't have me pay anything). Just a very weird and disappointing experience.

Update:
We had our water softener installed Dec. 2018 and
On Jan. 21,  2021 I noticed a leak coming from the top of tank where it connects with the hardware.
Long story short , explained to the front desk handling the calls, this repair cannot wait, since still leaking after valve was shut off.

Alamo  Water dispatched same day and Matt D.  was able to inspect and tighten the unit and made sure there were no further leaks. Also, thank you Matt D. For your great customer service.

Alamo Water Softner and your team rocks !!!

One can measure the quality of service after the sale is done. I would give Alamo Water Softner an  Net Promoter Score (NPS)  OF 10!

- DP
Timberwood Park

We had a great experience with American eagle plumbing. Like a lot of people in our area, we had some issues when the winter storm came and our water softener system was damaged. We decided to wait on doing anything because of the out of pocket expense. Then cue the unit leaking. I called these kind folks and they got someone out next day to look at our unit. They determined that it was needing replaced (not surprising with the issues we had been experiencing). Hunter was the gentlemen who came out and explained our options, gave us a quote etc. we had to get some drywall fixed first and he was super flexible with the scheduling. Fast forward to today- we just got our new softener installed and I couldn't be happier! Hunter did a great job and explained everything I needed to do in order to upkeep our new system. He was in and out within an hour and overall this has been a great experience. I will use them for any future needs and refer them to everyone I know. Thanks again!!

I originally contacted Tony & David to help remodel our upstairs bathroom to maximize it's space (removing two doors, putting in a pocket door, and adding a walk-in shower). They put together a very detailed quote within 24 hours, which included finding our unique shower glass door. At the time, we had a different contractor in the process of upgrading our kitchen. However, his work lacked precision/attention to detail, became very difficult to work with, and stopped showing up to work in general. Tony & David came to our rescue! They added to our bathroom quote the work to help redo the poor work of the other contractor, and made the kitchen we had envisioned. As someone who learned with our first contractor, you get what you pay for. I felt that GIS' prices were fair for the quality of their work, and work ethic. I look forward to working with them in the future.

These plumbers are responsive, professional and trustworthy.  We had a leak in our master bath tub the week of my son's college graduation.  With lots of family visiting, it wasn't the best time to tear into the family room ceiling.  Cody suggested he caulk the edges of the tub after a jetted spray was found to have caused the leak, and return in a few weeks time to reassess the leak instead of ripping into the ceiling and charging hundreds more.

Here's an update. We had another plumbing company come out. They removed calcium from our existing faucets and now they are working just fine. Lanier had two plumbers come out, charged me over $400, and didn't fix the problem. There are much better plumbers out there.

I called them because we had a slow draining bathroom sink. They were able to come out within a couple of hours and clear the drain for less than $200. Technician wore appropriate PPP and was very nice.

I didn't use Supreme plumbing for my hot water heater emergency. They contacted me within 2 hours of me texting. This was on a Sunday morning at 7a. They were the 2nd plumber to contact me. Went with the first, which responded in one hour. I will have them at the top of my list for any future plumbing emergencies.

This company did the plumbing install on our new house. We had problems from the start. We had out clean out clogged several times. Finally the city came out and ran a camera through the pipe. Their report was shocking and acurate.

The pipe had unnecessary bends, was crushed with a large rock and root, and had a blocked off y fitting in the section. What a joke. Totally Inane...

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