Best Businesses in Austin, TX

I want to post a follow up on my previous post.  Doug, the owner,  called and discussed my experience.  Honest man.  Good listener.  Stand up guy.  I felt he was totally objective and understood what happened.  I can't believe he is refunding my money.  He said something Marty never could say - they got this wrong.  Plus, they will honor the warranty on the pump.  Who does that?  Doug the Plumber does that!  Unheard of in today's business climate.  Will I use them again?  yes!  WillI recommend them?  Yes!
I still have to find an electrician to do the work, but Doug gave me a referral for Easons.

Really happy i found Lakeway Plumbing.  Was able get someone fairly quickly for a job at my new house.  Tim came on time and was very friendly and efficient.  Highly recommend!

One Call plumbing came out and gave me an estimate for a total plumbing overhaul.   This review is for that estimate meeting.    Tony is a very knowledgeable and friendly plumber.    His rates are very good, and his experience of 30+ years in Austin is apparent.    I recommend you contact Tony for minor repairs, or for the complex remodel, and compare him to the less personable and more pricey alternatives.     My work timetable got put off so I didn't actually work with Tony, thus the 4 *s only.... but I'm sure he would be worth 5.

Me. Plumber did an outstanding job today for an extremely reasonable price.  I am very satisfied with the quality of their work and the care they took with my house.  Very highly recommend these guys.  Formerly Steve's Plumbing!  Rosendo and his helper are awesome for sure.

I recently had a air conditioning installed it's a Trane, Texas air conditioning did a fantastic job  and a great price. I highly recommend this company.

Mike has been my plumber for years except for a period when I lost his phone number and tried the number posted on Yelp.  His business is NOT closed.  It was just my good luck that I ran into him one day and got his number again.  As great a plumber as he is, he simply does not advertise beyond having a business card.  His phone number is 512-626-8036.  Do yourself a favor and hang onto that number.

VERY BAD experience with this plumber. He is rude, does not listen and is quite demanding. Richard the owner was contracted by American Home Shield to replace a faulty Hot Water Heater and to bring it to code. Aside from the payment received from AHS, I was charged an additional $580 to complete the installation. I asked him for an itemized bill and he stated he would not give it to me. I suggested I wouldn't pay him unless I understood the breakout; so I could review with Home Shield as part of my contractual agreement. He finally agreed and presented me with an explanation of charges- which included a $140 Permit charge to get the work inspected by the city. Two weeks after the installation, I had to call him on several occasions to remind him of the city approval/permit that I paid for. He finally sets the appointment with the City after the third reminder. Upon inspection - the city failed the installation and did not issue a permit. I was told that the hot water heater was connected incorrectly to the second heater; causing the second heater to act as a reservoir only. That meant that the new heater would be overworked to compensate for the other. I notified Richard of the issue reported by the City Inspector and was told that the inspector was an idiot and he would have someone else come out to perform the inspection. Furthermore, he stated that he installed it exactly the way it was before and if I wanted to change it - I would have to pay him an additional fee. As part of the installation, he should have known whether it was installed correctly and if there were an issue - he should have brought it to my attention at the time of service. Two months pass and I call him back regarding the failed permit and he insists that the installation is good and he will not perform any additional work on the project. I ask that he work with the city in order to get a passing permit and he refuses to do so.

Jimmy showed up right on time and answered all questions I had.  Quality workmanship on our plumbing needs.

German gets the work done nicely! I'm glad to recommend Mill Hill construction to everyone on the home improvement projects / construction projects.

We'd an issue with 2 faucets. They told me that that it would be $99 service call. I'd asked if there $99 becomes a part of the repair costs if I went with them. She said, No. Separate.  I said lemme get back to u.  5 later, while checking with other plumbers' costs and availability, I get a call from 1st Home. I talked with my manager and he said that we will include the $99. My response was, Let's do it.  Gut response was, they're gonna jack up the price.

Guy came as promised. As my gut predicted, the bid was, almost $1000 to replace two faucets. If we provided the faucets, the. About $900. We paid $99.  They will milk you.

Wonderful service and very thorough. Andrew my technician did an excellent job he was very knowledgeable and patient answering all my questions. He walked me through every step of the process and took the time to make sure I was happy with every detail of the installation. This is by far the best quality water softner and an amazing family owned business!

We had a foundation leak. I called John because our kids played baseball together. He came out that day and completely over charged us for the work he did. What irritates me the most of that he lead me to believe insurance would cover most of the work done, which they do not and he knew that. They do not display pricing anywhere. The worst part of the whole experience is the restoration company that he tried to bring with him but I wanted to wait for insurance. I ended up using the company since I thought i thought I could trust John. They ended up being shady crooks!!

Thanks to Tony, David and the crew of GIS Contracting Company for completing renovations on our kitchen, dining room and replacing our kitchen cabinets. GIS was very responsive to the initial inquiry and first home visit to discuss our ideas. They were very transparent about costs and things to consider for our project to keep us within our budget. Tony, David and crew offered small suggestions and ideas before and throughout the project that really made the initial vision even better! The entire kitchen was a custom build from the cabinets to the dining room shelving and storage. 

Each team member that came into our home treated us and our property with the upmost respect and courtesy. We were impressed that each crew member that was sent into our home to do a job, did that job very professionally, thoroughly and with a great deal of pride in the job they completed. Each person made sure to clean up the work area before leaving each day. Very pleased with all of the work the crews completed.

The only challenge was that Tony and /or David did not always notify us when a person or persons would not be working in our home on a specific day. While the day to day communication could have been better, Tony and David were responsive in returning calls and texts. The job turned out very BEAUTIFUL -- just like Tony said it would :) The crew members did a marvelous job on the project.

 

Thank you very much Tony, David and the crew of GIS Contracting Company for completing the project of renovating our kitchen and dining room. We were very pleased with the completed job. The entire kitchen was a custom build from the cabinets to the dining room shelving and storage. GIS really brought our vision to life!

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Great work by friendly and competent plumbers.  Oliver and Sean showed up when they said they would, did the work and left the worksite clean. I couldn't ask for better service.

My husband and I just bought a house that was built in 1951.  While not ancient, it needed some updates.  We had some plumbing issues (leaks, pipes to replace) as well as updates (sink disposal, dishwasher) that were on our list.  A friend recommended Lanier, so we called them and couldn't be happier about it.  The plumber who came took the time to point out other things that we could do ourselves later (pipe insulation, vent for hot water heater), and explained everything to us in just the right amount of detail.  

He was also prompt, cleaned up, and did all the good stuff that I expect out of service professionals.

We will absolutely call Lanier next time we need any plumbing work done.

Had my sewage collapse at my business, called a friend who recommended C&K. Could not be happier with their service, timeliness, and great communication, keeping me up to speed on everything that was going on and timeliness getting my business back open.  Even closed the loop by letting me know everything was signed off by the city and good to go.
In a world where customer service is rapidly declining these people clearly understand and appreciate our struggles when things are not going right, and will work with you to make sure you are 'flowing right' in a timely manner.
C&K will be my go to plumber moving forward. Thank you Nanci, Claude, Jr & Matt!!!

These guys are amazing! This was my second time working with this local Austin company and I have received nothing less than best service. I needed a bathroom remodel done last min as I am preparing to sale my home. Cody and his team were prompt in coming out and giving me a fair quote. Their communication was great  throughout the project and they got everything done within a timely manner. I took a leap of faith on this new company months ago when the ice storm hit after getting the run around from a few other companies and I am so glad I did!!! This company is really the best when it comes to caring about their customers! Nobody likes emergencies but this is the company to go to when you want to be taken care of!

Seriously! I have found my plumber for the rest of the time I live in Elgin (although I hope to never need him again). So it turns out I did not have a slab leak, instead the builder put the water line UNDER the driveway! It is about 1 1/2 feet in. My roommate dug and dug until he found the leak and cleaned the area all around it. I called Mike and let him know what was going on. He went staright out to my house, fixed the leak and called me to tell me it was $100 even and he would just leave me a bill. He also said if I leave him the paperwork from the city to try to recoup some of my super high bill, he would sign it and leave it on the front door.
After speaking to so many plumbers in the past few weeks it is refreshing to know I have a good, honest plumber I can count on from now on!

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