Best Businesses in Austin, TX

There is not word to describe how good they are, I called an  they made room for me, in 20 mn they were in my house. nice, friendly, professional and customer service oriented. they prices very reasonable the young guy who came went above and beyond to get everything resolved. They troubleshoot and cleaned the grinder outside of the house in not time. they will have my business for ever.

S&D Plumbing told me that their work would require 2 to 3 days but they took 14 days mostly due to working only about 5 hours per day and due to their work error which required an extra day or two.  Due to the pandemic, I was forced to use my backyard as my toilet during this time.  

Also, despite my asking them several times to use a trap under dirt from the 22-foot tunnel dug under my house they did not do so.  Therefore, when removing the dirt, they removed much of the rock from my rock garden and tore through the weed barrier thus causing weeds to now appear.  Finally, they dumped the remaining tunnel dirt and my garden rocks over my back fence.  In writing, they claimed the delay was due to removal of rock rather than dirt under my house, but I produced a photo showing the dirt pile with no rock.

I paid half of the $20,000 upfront now their attorney demands full payment of the other half or they will sue me for full payment along with attorney and court fees.  Despite the damage they did, they refuse to reduce the invoice amount and have never offered an apology.

These guys were subcontractors for Classic Restoration.  They went above and beyond by recommending insulating the pipes.  They cleaned the drain on my daughter tub and sink.  They worked late into the night until the work was done.  They cleaned up after themselves.  All the guys were friendly and helpful.

Been a customer for over four years and one of their master plumbers answered my call and promised me to get back to me about an estimate and never did. Left me completely hanging over an appliance that I needed to have this winter. Completely irresponsible, I even texted him for a week, every day, trying to get his attention. He read every single text message (it gave me the read notification). This is a complete of an operating mess. Stay away.

Andre was very nice and professional. He was on job site promptly, and unclogged my garbage disposal pipe, replaced a part, and cleaned up the work site afterwards. His hourly rate was the best quote I got out of 10 places I contacted via Yelp, and he charged me less than that for the job that took half an hour (he didn't ask for the full rate because it is the first hour). He also accepts online payments via Venmo. Recommended.

New toilets installed which needed piping changed.  Appointment was easy to make and he arrived as expected.
Work was completed without any issues.
Recommend

Highly recommend this company! The owner Jarod is very responsive and courteous. I had to replace ALL of my plumbing under my house after the '21 winter storm. I was terrified to have to handle finding someone at the lake to do that. After a few huge home projects with really bad contractor experiences here, I can say that this company is a breath of fresh air at the lake! They were on time, prepared, and very professional. All three workers that showed up were top notch professionals too. Cowboy Plumbing took what could have been a nightmare experience for me and restored my faith in our residential construction/repair community in Canyon Lake. As an aside, being a female homeowner, you can be talked down to a lot. This company does NOT do that. Thanks guys!

Rick came from Austin's Best Plumbing to replace a toilet.  He quoted us a price over the phone, but said that there could be a range depending on other factors with the installation.  He was right on time, polite, and got quickly to work.  When he finished the install, he asked what else he could help with and took care of 2 other minor plumbing issues in about 10 minutes.  He ended up charging up less than the price he quoted, saying that, the other jobs were easy ones and that the toilet had been simple to install with no complications. Rick was honest and efficient - highly recommended!

Patrick was timely and extremely professional. He listened to the problem, provided a couple of options that would rectify the issue and resolved my plumbing issue all within a short amount of time. My overall experience with A&A - from scheduling to resolution - was excellent. The minute I had an issue with the scheduling, a brief conversation with the manager occurred and all was resolved. Thank you!

While it took a while to get on the schedule, it was well worth it. I had been used to plumbers from our builder that were less than desirable to hire again. The hill country guys were courteous, respectful, and hate to say it, but had all their teeth :D. My biggest regret is that we didnt have them when we built as they are fantastic and please dont waste your time if you have a plumbing issue, call them and let them impress you!

Brandon put my worries and stress to rest! I can not believe the level of professionalism the the young man has. Spoke in simple terms that made sense to someone like me who does not have plumbing knowledge.

Responsive, Reliable and Efficient. I would definitely recommend and use again. Thank you for coming out on short notice.

Andrew, from Mr. Rooter, was awesome! It wasn't my property, but I manage the maintenance for it. He called the tenant beforehand, then called me when he arrived and told me the total price. After accepted, he immediately started working on it. We had the kitchen faucet leaking a bunch of water. After he finished, voilá! No more leaking. If you request services from Mr. Rooter, ask them to send Andrew.

The 4 stars are because I found it a bit pricey (almost $400), but the service was good, quick, and reliable.

Had a major water leak in the crawlspace in a 50's home. The water was a foot deep in crawlspace! First we got the water pumped out and let it dry out for 2 weeks. Longhorn Plumbing was available, showed up on time, and made the repair quickly. They also suggested we insulated the pipes on the exterior walls while they were there. They did all this work at reasonable costs and were very professional.
I highly recommend them and will use them again myself!

Cannon plumbing and drain is awesome!  When you hire Cannon Plumbing, you work directly with the owner - Connley.  I received bids from five local plumbers on restoring my entire house. Canon wasn't the cheapest, but they were the easiest to work with. They provided me a professional estimate and completed the work on time.  The job required all new material for both freshwater and waste water.  Cannon Employee, Jacob lead the crew with Chuckie on point. These two guys were courteous, friendly and professional. They took care of everything perfectly and picked up all of the plumbing construction debris when they left (which is rare amongst contractors).  It was nice working with a plumber that didn't nickel and dime me for small stuff. The price they quoted was the final price (even though I'm a very picky customer). I would hire canon plumbing and drain again without hesitation.

I got a quote from this company for re-plumbing my property. He said all the right things and appeared to really want the work. He took the time to put a quote together and send it to us. I called and tried to schedule the work, he said next week (Monday or Wednesday). He said he would let me know. We called him back on that Tuesday, Wednesday and Thursday along with texting him. No answers. I really figured he was injured or something. I actually held out on finding someone else to do the work. We tried calling again from our phone and then from a friends, On the friends we got a call back immediately. The receptionist tried to say she did not get any of our messages or text from several of our phones. Apparently they did not really want the work. It would have been nice if they could have not wasted my time and just been honest from the get go.

Will now be my go-to plumber forever. Fast to respond to emergency (a rarity out here in the boonies) and fast thorough work by guys with a positive honest ethics. Highest of recommendations.

$125 fee just to drive out to the property. They were supposed to do a plumbing test for a house we're under contract with, but due to a miscommunication with the seller, no one was home. A fee for time and travel expenses is understandable, but this is just absurd.

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