Best Businesses in Austin, TX

These people are wonderful! The day after my mom's husband passed away she had a plumbing issue. They were out here on a weekend, did an amazing job, and were so friendly and efficient.  These are the people to call when you need good quality work done!!

To update my earlier review I'll say I'm now completely satisfied. Dan contacted me with a sincere apology and an offer to provide weekend service at a discounted price due to the missed initial appointment. Dan was very friendly and helpful as we communicated via email, and when John arrived for the service call he was courteous, fast, and helpful as I tend to ask a lot of questions. While there was an initial scheduling issue associated with my first review, for this experience I'll give a 5 star rating and it's easy to see how they earn 5 star reviews often. I can now say I highly recommend S&D and I can see why they were recommended to me. I will use them again. Thank you Dan and John.

I have used many plumbers while living  in BASTROP David Graves Plumbing is awesome!! Arrived on time, fixed my plumbing issues quickly!

We had a toilet that has been leaking for some weeks, I tried to give it a fix myself but it wasn't working. I'm always skeptical to call any plumber just cause of bad experiences in the past. But I'm glad Austin Plumbery is who came to help. Travis was great. He fixed it in no time. I'll be sure to use Austin Plumbery with any additional plumbing issues I have. -Muna H.

We called New Earth Plumbing  to fix a broken water main. Andre was very thorough and saved the day for us as this happened on a weekend.  We were very pleased with the work he did so we then had him install a pressure relief valve. Fantastic work also! Now he is going to  repair a pipe this weekend that is attached to an outside spigot.  We have total faith in his plumbing skills and wished we would have found him long ago. Honest and fastidious, Andre is everything you should look for in a plumber. We highly recommend him!

New toilets installed which needed piping changed.  Appointment was easy to make and he arrived as expected.
Work was completed without any issues.
Recommend

a plumbing technician came out to our house at 1798 Oak Glen in New Braunfels. My name is Gregg Walrafen. We wanted him to check over the water softener and water heater and drinking water filtration unit under the kitchen sink. After checking them all over. He tried to sell us new filtration and softening equipment. We did not want new equipment. I don't appreciate unnecessary sales pitches, when all is needed is possibly repair. I realize companies make more money on new equipment. again, I do not appreciate new equipment being pushed to me when it is clearly not needed. He was going to call us back with an estimate on new equipment, but never did. We will not call your company again.

The best. Just know that they don't have a staff that answers the phones (which adds to costs) and that's good for you. They are honest, do great work. They are great.

It saddens to write another review that is unfavorable to this company because generally they are so nice.  Well, I understand now why one reviewer stated this company doesn't always do big jobs well. First, there was only one small leak in a shower pipe upstairs after we removed the shower that needed repair.  Edward came with another plumber, he shut the door, and I trusted my home to him. He did such good work previously. After he finished, he asked me to check his work, and I was disappointed that he had cut the copper pipe that had a small leak and the hot water tub pipe beside it and replaced both top portions with pex pipe.  The pipe he was supposed to fix was still leaking when I checked--a little more than before.  He checked, held up a finger to the light for his partner to see, who said, What? Edward said, It's leaking, it's our weld. Well, I read copper doesn't weld well with pex, plus copper is more rare and expensive and I fully expected equal replacement, especially because he had fixed the shower  fixture pipe and said pex was twisted on and would leak. I asked why did he cut my copper pipe that wasn't leaking? When I talked to the boss, he said to go above and beyond, but on Monday site supervisor and Edward said to bring it up to code.  It was already up to code.  I said I wanted my copper pipes I fully expected, and after some resistance, I was told yes because it didn't say they would do that in the contract.  The site supervisor called and said he was coming out to do the work himself--new copper.  In the meantime, at 11:00 p.m., the pipe they didn't have to cut had a leak and the water was coming through the ceiling.  I heard a very steady drip drip, and water was rolling rapidly on the inside ceiling bowing the tape. I didn't know how long it had been like that, but the carpet was soaked too. My husband turned the water off. No one answered Friday, January 14, 2022, even though I have the plan for emergencies.  When no one answered Saturday, I went online to chat on their website, and that worked.  The emergency worker came alone, and he cut the leaking pipe on the copper and capped it until Monday when they would replace both with copper.  But the pipe was hot and he dropped it on my rug and burned the rug. Oh, my! The worker who arrived was excellent, but his explanation wasn't--company emailed his report stating it wasn't their fault, after he said it's free because we cannot tell if it is our fault or not.  But it would be too coincidental. They wrote it is the way the builder built the house (What! 22 years ago it was built, and would have leaked before now).  Especially because the site supervisor  who came Monday to replace everything with copper stated, You have to be careful working with these pipes, saying this to my husband also.  They didn't have a report signed, left, and emailed a report with just a horizontal curved line as if it was signed. Anyway, I called the boss and insisted they don't blame the builder on a new report because when they have you sign, they don't show you what they are saying.  To the boss's credit, he changed the report to read it was not their fault, deleting anything about the builder, but I submitted both reports to my insurance company.  The boss said he is sending a carpet company but I couldn't meet them at their time, and he will not give me the name.  I asked can I choose my own company.  Finally, I am happy with the new copper welded pipes. I asked for the site supervisor to come back to put in new fixtures-while the shower is out, it's the time to get new handles. So I think it depends on who you get in this company, and site supervisor and his partner are so very nice, exceptionally so, and did a great job! One helpful tidbit--if there is a slight bit of mold on your sub-floor of the shower when removed, like mine, insist they cut out the ceiling downstairs.  I asked, but the mold remediation company didn't think it was warranted. There was more black mold in the ceiling on one beam.  So God brought something good out of something bad, as it is His habit to do.  Mold remediation was done upstairs and downstairs today.  The downstairs mold grows over time, and, therefore, was not caused by the company, but probably from the previous leak they came to fix.

Hill Country Plumbing has always been there for me. Great service! Super pleased with all of the work that was done. They even clean up after they are finished! Friendly, accommodating, and superior workmanship. I would give them six stars if I could!

Definitely worth writing a second review due to the great service Mike provides. Had an issue with my water heater and since he could not make it out that day he gave me some recommendations which fixed the problem. He saved me the consultation fee which I am grateful for. He is honest and will care about your plumbing issues like they are his own. Highly recommend over any other plumbing service in Killeen.

My pool backflow preventer busted and Mike responded immediately to my call.  He gave me a quick diagnosis based on some pictures I texted him, then gave me a choice of times to come by and take a closer look. He showed up when he said he was going to, explained the problem clearly and showed me what happened, described my options, immediately went and got the part I needed, replaced it, and got the system back up and moving again. He was friendly and did great work and I would recommend him without hesitation.

Andrew, from Mr. Rooter, was awesome! It wasn't my property, but I manage the maintenance for it. He called the tenant beforehand, then called me when he arrived and told me the total price. After accepted, he immediately started working on it. We had the kitchen faucet leaking a bunch of water. After he finished, voilá! No more leaking. If you request services from Mr. Rooter, ask them to send Andrew.

The 4 stars are because I found it a bit pricey (almost $400), but the service was good, quick, and reliable.

Leon is our plumber and always will be. We met him when our foundations were bring totally redone, and I would happily recommend him to anyone who wants an honest, experienced professional.

My favorite plumbers by far, they have always fit me into their schedule, even last minute emergencies. Connley has always explained thoroughly what has been done, and gave me fair prices. He just installed a tankless water heater and I will absolutely call them when I renovate my bathrooms.
Great, Honest plumber

Very courteous technician and did a great job of getting my toilet unclogged. Those baby wipes should not be flushed even if they say flushable. He did a great job of resetting the toilet and left everything the way he found it. Reasonable and competitive pricing.

In the process of completing a remodel and called Chris Pennington after extensive research and bad experiences with other local plumbers.  Mr. Pennington was upfront and honest about his pricing and took the time to explain what my best options were during our estimate meeting.  His office immediately called me to set up an appointment and were able to accommodate my schedule.  Nathan and Sam showed up right on time and did an excellent job on the plumbing in my kitchen and two bathrooms.  Was thoroughly impressed at how smoothly the whole process was.  I will definitely use them again.

Monday morning I was trying to get a Saddle Valve to seal closed and was not having any luck.  We needed to call a Plumber and we were successful in getting Reliant to come to the house in less than 2 hours, we were really happy with their responsivness.  Ray came and was very nice and curtious.  He replaced about 24 of 1 1/2 copper pipe and used two copper unions.  The entire job took about 40 min. from start to finish.  The cost, $649.50 OUCH!!  

We were told it was due to the increase in the cost of materials.  I priced a 5' 1 1/2 L-type on Ferguson's Web site and it was listed for $77, as I said, they only needed about 2'.  Even if I am genreous, and allow them $100 for the materials, $549 for 40 min. of labor, come on.  I called the main office the same day and was told by Ava that she would call me back later in the day after she could speak to a different Manager.  No call back.  So,  I tried again the next day, was told they would take my message and call me back.  No call back.

Very frustrating!!  I do NOT recommend this company unless you have no other choice.

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