Best Businesses in Austin, TX

We called Lantz after an outside faucet was broken and leaking.  Dale was here at 5 o'clock and on time.  We was courteous, professional and even winterized the faucet for free.  I would highly recommend Lantz Lakeside Plumbing! Lori Cook

We paid over $500.00 for this highly rated company to detect a leak from our shower wall. They were extremely polite and the plumber (who came twice for same issue and charged again) was very professional and courteous, everyone was until an issue occurred that was not existing before their two visits. The bathroom no longer has cold running water which happened after the plumber found the leak. When I called and questioned this the first operator, Shelby I believe, was going to send a plumber back, she was very courteous also, then I was put on hold and a not so courteous Rhonda came on the phone and told me it was not their responsibility. It took two visits, over $250.00 each visit, and we now have no cold water to the bathroom with the leak.There was both cold and hot water before their repairs! So I once again have to find a plumber to address what this plumbing company somehow created. It will not be,or ever will be again, S and D Plumbing
I gave one star because of the plumber's polite and professional manner. But beware, if there is an issue they will not be so polite or even willing to consider it could be their responsibility. If you use this company, good luck, hopefully they will fix it the first time or you may be out of a very large amount of money.

Without a doubt MR. David you are awesome!! David came by a few days ago (after have called 2 other plumbers early in the day that by the way never showed up) I called David at about 4:30pm and showed up within the hour. He fixed our problem or problemsss within Maybe an hour or so. He was fast reliable and just all around PERFECT!! For any future problems we may encounter this is where we are going first and last!! Thank you!!!

Four-and-a-half stars would be more fair than four. What now appears to be a simple mistake on a busy weekend led to a missed Saturday appointment. After a few missed calls from us, a late Saturday call and apology from Joe led to his visit and look at the job, and we agreed to a first-thing-Monday-morning job.  He arrived before sun-up and quickly provided absolute TOP QUALITY work.  His attitude and behavior gave every indication of a decent, conscientious and diligent professional we'd be happy to hire in the future. The initial problem and the company response to it may in fact give us more reason to hire this firm -- knowing they come through when things aren't smooth.

I would work with Andre again in a snap. As a semi new home owner/ landlord things like replacing two water heaters at the same time is a scary task. Andre came out to give me a competitive quote and answered all my questions thoughtfully and with detail. He communicated everything that would happen in a way that helped me understand the process and communicate in advance with my tenants. He was quick to get back to me, on time and did a great job.

Our business had a water leak in one of our rest rooms and we could not figure out where it was coming from.  I contacted RC, he was out at our facility within 60 minutes. RC figured out where the leak was coming from and fixed the problem in 30 minutes or less.  RC, was very professional, and took the time to explain what the issue was as well as how to avoid this from happening in the future.   I have never utilized this company before; after RC's professionalism, knowledge and customer service skills, we will be utilizing this company in the future.

Thanks RC for taking such good care of us.

We are new to having a septic system. Suddenly none of our toilets would flush. I called 3 plumbing companies and nine could help us for 8-10 weeks or just not at all. One of Those companies told me to call cowboy. They were very responsive and friendly. They fixed my septic clog in just a few minutes. I'm now a loyal customer

Austin's Best Plumbing is truly the best! I can't recommend them enough whether the job is small or major! Unfortunately, my situation was extremely difficult to solve but they were always honest, responsive, and upfront about their reasonable prices. I have a condo that has always had lots of problems. I've never had any other contractor that continued to be so helpful when things went wrong. A lot of other people I've worked with kind of disappear when things get hard--particularly if they've already been paid. This is not at all the case with Austin's Best Plumbing. Not only did Joe, Glenn and Rick always return my calls in a very timely manner, they also called me twice after the job was totally finished just to make sure everything was still working correctly. No matter what happened, I felt like they were on my team, and when things aren't going right, having trusted allies makes all the difference in the world. They even helped me come up with fixes for issues that had nothing to do with plumbing and were actually problems with my gas service. Words can't express how much I appreciate them going above and beyond for me, but hopefully it gives you a good idea of who to call for your next plumbing job. (It's these guys--call these guys.)

Excellent service from a very professional company. From the call in to the overall experience in getting our water line replaced. Thanks A&A!

Why haven't I reviewed these folks yet? Seriously had the best service last year with Colie putting in a Loop. He was hard working, fast, efficient and not painful on the checkbook! I will use these guys every time!

Definitely worth writing a second review due to the great service Mike provides. Had an issue with my water heater and since he could not make it out that day he gave me some recommendations which fixed the problem. He saved me the consultation fee which I am grateful for. He is honest and will care about your plumbing issues like they are his own. Highly recommend over any other plumbing service in Killeen.

My pool backflow preventer busted and Mike responded immediately to my call.  He gave me a quick diagnosis based on some pictures I texted him, then gave me a choice of times to come by and take a closer look. He showed up when he said he was going to, explained the problem clearly and showed me what happened, described my options, immediately went and got the part I needed, replaced it, and got the system back up and moving again. He was friendly and did great work and I would recommend him without hesitation.

Texas All Cash Home Buyers have used Josh and his team at Mr. Rooter for over hundred service calls and renovation projects.  There friendly, scheduling when needed and very fair pricing.  They have become our preferred plumber of choice and would recommend them to anyone.

Top Notch Service and Professionalism. Leon and his team helped us through a difficult time, and even after the job was done has always been there to help and answer questions. We are brand new to Austin and trusted them, very glad we found them first. This is the team you want.  Paul W

Connley was very responsive, got me scheduled quickly, and showed up when he said he would.  He first tried a couple of inexpensive fixes to get my hot water heater working again.  When those didn't work, he credited me the full amount I had paid so far against the cost of a replacement.  His prices are very reasonable, his work is great, and he follows up and does exactly what he says he'll do.

One day we walked into the office and our carpet was saturated. I immediately started looking for plumbers and messaged a few, but decided to go with Andre's because they were prompt in responding, kind and accommodating to our situation. They came the same day! Turns out we had a slow leak in the wall between the master bath and office, that had been leaking for awhile. I think the first tech was Nick. He did a great job. Well not too long after, our AC went out because our P-trap got clogged, so my husband had to drain the AC pan. He wasn't able to reattach the pipes under the sink. So we called Andres and Joaquin called back and said he had availability the next day in the morning! He called about 30 mins before he showed up and finished the job fast! He was very communicative the whole time, explaining what he did. He was kind and professional and gave us some info on how to fix it if it gets clogged again or we could just call them back directly if we had any issues! Even recommended an AC tech! But to be honest we will probably just call Andres again! Highly recommend 12/10! Best prices you will find! Very fair! professional and prompt service! You should go with Andres for all of your plumbing needs! Thanks Joaquin and to the crew at Andres. Y'all will definitely be our go to plumbing service should anything arise again!

09/27 - Update... the owner came out the next day and worked on the shower faucet.  He apologized for the issues that we encountered and ensured that we weren't charged for the last service call.  Net/net he made things right and everything is working properly now.  He assured that adjustments were going to be made with technician and front office staff so I am confident that this is a one-off deal.

This is a different kind of review because I didn't actually use this company. But if they have amazing employees like Logan who work there Id recommend them to everyone. This morning I had a flat and the only person to stop was Logan. He was so nice and very helpful. He showed me that chivalry isn't dead. Y'all truly have an amazing employee!!! Thanks Logan!

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