Best Businesses in Austin, TX

Not the best plumber.  

Not very professional and we ended up having to fix issues they created.

By pass this one if you can find better.

I called S&D after another plumber told me I needed someone who could detect the leak in the slab. They were friendly enough on the phone so I made an appointment for the only day I could be home this week, which was the following afternoon. I left work early and rushed home and waited and waited. Finally I called and was told it would not be possible today and they would reschedule for tomorrow. I told them never mind and hung up.
Very unprofessional and a complete waste of my time. They obviously have no regard for the customers time so I will be calling elsewhere.

In response to Dan's comment. No, no one bothered to call me nor did anyone care that I wasted my time for nothing. I see no reason to ever give you another chance.

We bought a home and needed several plumbing items.  David was prompt to meet our availability to give a bid to install items we had purchased and to perform repairs.  We accepted that bid and set a date.  Circumstances forced me to reschedule twice, and David was accommodating.  His two guys, Jimmy and Tony, arrived when expected and installed a new kitchen sink, disposal, reverse osmosis system and dishwasher.  And repaired a shower mixer valve.  And replaced a toilet.  And made provisions in the garage for a refrigerator ice maker.  Jimmy and Tony obviously knew their trade and worked steadily and cheerfully to complete all tasks.  I recommend them to anyone needing plumbing work.

This was our first experience with Austin Plumbery, and we definitely recommend them and will use them again as needed in the future. I love the fact that they are a woman-owned business. I enjoyed reading about the history of the company on their easy to read/use website. And all four of our plumbing issues were taken care of efficiently and professionally within 4 days of me scheduling our visit (a part had to be ordered so a second visit was required). Everyone we worked with was personable, authentic, and professional.

We've used Andre before and he's a first- class act. Knows his stuff  backwards and forwards. Reliable and consistent service. Highly recommended!

New toilets installed which needed piping changed.  Appointment was easy to make and he arrived as expected.
Work was completed without any issues.
Recommend

If I could give a neg * review I would. We have a 1/2 bath in our main level. We had the tile flooring removed and to do that had to move the toilet and the sink. The toilet was professionally put back with a new wax ring. The sink was a basic reinstall hooking up the water and drain pipe. Ever since the sink we removed we have had a sewer odor coming from the bathroom. We called Cowboy plumbing to identify the cause. We removed the sink again and even cut away the drywall around the pipes to allow him to see what was there.
They responded the next day and when he arrived he spent 5 mins in the house and told us to keep the pee trap full of water!  Obviously that wasn't the problem. But they charged us $125 for the service call. I called them back and was told they could come again but if he finds another problem it could cost us again?  
Call someone else. Don't use this service. I'm a very unhappy customer and they made no attempt to solve the problem they should have investigated the first time. I hate to give such bad reviews but this poor service deserves one so others aren't taken advantage of like I feel we were.

Our drains started backing up and after a few DIY tries, I finally called Joe. He quickly responded over text and came over to take a look, immediately identifying a collapsed pipe w/ tree roots on the city side. We were able to get the city out to fix the issue the next day thanks to Joe!

This is one of the best plumbing services I have used in years!!!! From the start of scheduling an appointment with very fast availability and great customer service. Justin Flores arrived and assessed the need for new water heater(old one was 12yr old). Within a little over 1hr... had a new functioning water heater.

Justin was awesome!!!!!! Very professional and great to work with.

Again... best plumbing services we have used in San Antonio and if ever needed... will definitely use them again. Thank you for all the help.

Had issue with a shower not being able to shut of completely, called Hill Country Plumbing, made an appointment, thecame out, changed a part that they already had on with them on the truck, were on their way in less than an hour. Paid my bill over the phone simple easy and efficient - all handled very professionally and reasonable priced. Will use them for my next plumbing needs. Thanks for running a great company.

This is from my mother:

Thank you so much for your Quick Response time and how quickly that you all were able to come out and get our plumbing problems fixed and running again!
Thank you Brandon! Very Efficient and Professional! He Asked a couple questions about our issues and got straight to work, in fact came out of his truck carrying the channel locks he knew he would need to get the job done!  

Sunday morning we needed immediate help, so we search and called around for the emergency on duty plumbers. Everyone was too busy to help, but one (not MY) said they could be out in an hour and 11 hours later they still hadn't come - they just kept calling back and saying 2 more hours. :(   My daughter told me earlier in the day to try MY, and at this point, I wished I would Of listened to my daughter and Called/Text My Plumbers when she told me about them.

Anyway I'm glad we ended up calling them! Their response time was less than 30 minutes and Brandon came out and got the job done in about 20 minutes or less!
Thank you, Thank you, so glad we made that call! I know who's getting our plumbing business next time we need it! And to top it off the price was very reasonable as well!

I needed someone to fix a toilet leak at my house and also check the water pressure of my shower because it was too strong. Honest and fast service. He went to get a part to fix the toilet and didn't charge extra. Very reasonable price, would hire again.

Josh from Mr. Rooter came out promptly when I had a busted shower valve that forced the water to stay on and prompted me to shut off water to the entire house. He was thorough and efficient in providing an analysis of the problem and conveying it in an understandable manner.

I was back up and running quickly and the valve works better than I ever remember it working.

It's worth noting that although Josh operates as Mr. Rooter, he's still a local business that is 100% Veteran owned and a native of the area. This is the only guy I'll ever call for my plumbing needs in the future.

Top Notch Service and Professionalism. Leon and his team helped us through a difficult time, and even after the job was done has always been there to help and answer questions. We are brand new to Austin and trusted them, very glad we found them first. This is the team you want.  Paul W

Cannon Plumbing saved the day when they expertly fixed the plumbing sink and pipe issues on a home built in the 1950's!  The owner and crew were incredibly professional and prompt.  They went a step further to assess if more systemic issues were present under the house (pier and beam foundation).  We were bracing for the worst, only to be relieved to hear a very honest, practical assessment.  In short, Cannon Plumbing is fast, courteous, professional, honest, and very knowledgeable with all issues plumbing and drain related!  A plumber you can trust!

Excellent service! Received a quote within minutes and had service within hours. Would easily recommend this plumber to a friend or family member. They came out before a holiday weekend and were honest and upfront about costs, expectations, and arrival time.

I was at a loss on who to call for a leak issue we discovered after getting a water bill that was for over 3 times what our normal usage was. Friend recommended Pennington's so I gave them a call and they came out the same day. Although they were not able to diagnose the problem that same day, they came back the following day with their leak detection device and discovered where the leak was and immediately began to work on repairing. Because of where the leak was located (underneath a stone stair landing), they had to come back today with a jackhammer to get to where the actual leak was which was caused by faulty installation of the plumbing company who did the original work. All said and done, leak was repaired at a cost a LOT lower than what I was expecting. I could not be more pleased! Thank you Pennington's Plumbing! Y'all rock!!

Dominic was fantastic! His ability to explain the situation honestly and fairly saved us time and money. We'll be having them back out once foundation repair is complete for an assessment. Highly recommend Dominic and Reliant Plumbing!

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