Best Businesses in Austin, TX

I called Lantz's plumbing from LakeTravisPlumbing.com and left a message on a Friday afternoon, and someone called me back Saturday morning (he called me from a noisy location and I couldn't hear the name of whoever called) and I set up an appointment for 1pm, as we had two faucets leaking.

At 1pm, two very young men pulled up in Lantz's plumbing van.  I'm guessing they were about 20 years old.  They came in and got to work.  The bathroom faucet was leaking because it had the wrong type of plastic pea trap installed.  I don't know why the kitchen faucet was leaking, but I believe it was missing a part (in retrospect, I should have exchanged the faucet).

These two young men spent THREE HOURS messing around with the plumbing.  One of them stood around cussing in our kitchen.  The two of them were having loud conversations that mostly went, F--- this and F---ing that.  Lots of bad language, and after three hours I was frantic for them to leave.

They presented me with a bill for $409 for fixing the leak at two faucets and checking the existing plumbing connections.  This job would have taken a competent plumber less than an hour.

I asked the boys if they thought that was fair, if they'd done $409 worth of work, and they shrugged and said yes, and that I could contact their boss.

I sent Lantz's plumbing an email (using the contact form on their website at LakeTravisPlumbing.com) and it's been 4 days and no one has replied.  Obviously, I'm very upset, and would recommend that you NOT ever use this company for your plumbing needs.

They worked hard in cold wet conditions until after dark to get my new gas piping in before it got really cold.

I have used many plumbers while living  in BASTROP David Graves Plumbing is awesome!! Arrived on time, fixed my plumbing issues quickly!

Highly recommend Austin Plumbery! We had 2 plumbing issues pop up within a couple of days of each other in the new house we just moved into (of course), and Austin Plumbery expertly handled the small job (slow shower drain in primary bath) as well as the big job (started raining through the ceiling when we drained the tub in our daughter's bathroom on the second floor). From scheduling to communication to the work that was done, everything was efficient and top quality, and everyone I interacted with was kind and professional. While I hope not to need a plumber again anytime soon, I will definitely call Austin Plumbery if I do!

I would work with Andre again in a snap. As a semi new home owner/ landlord things like replacing two water heaters at the same time is a scary task. Andre came out to give me a competitive quote and answered all my questions thoughtfully and with detail. He communicated everything that would happen in a way that helped me understand the process and communicate in advance with my tenants. He was quick to get back to me, on time and did a great job.

New toilets installed which needed piping changed.  Appointment was easy to make and he arrived as expected.
Work was completed without any issues.
Recommend

Thank you Cowboy Plumbing Services!!! You saved the day after the nightmare of dealing with trying to get a different plumbing company to even come out. The gentlemen that came we're very nice and professional. They arrived when they said they would and worked quickly and got our toilet fix. Will def be using y'all again.

I am a real estate agent, and I use Rick for my personal plumbing issues.  He does a great job, and is competitively priced. Just the other day he came to my home to fix a pipe that split during the freeze. He was quick, but didn't hurry even though he had numerous jobs after mine.

I also refer him to my clients and they are grateful for his professionalism. Last month one of my clients who relocated from out of state called to thank me for introducing Rick to them.

David came by and was very courteous and professional. The initial inspection was thorough and he gave me a good breakdown of what he found and the options for dealing with them. After I made my decision, he assisted with getting me a time that works for my schedule, even one that was not as convenient for him, this requiring to plumbers to come out to finish as a reasonable hour.
When the work was done David and the other plumber were very informative, letting me know what they were doing every step of the way.

called today to set up appointment and instead of doing that they told me it was an easy fix. Then gave me instructions how to and wow it worked! we will be a lifelong customer!

I had a service call that was processed through my rental company. I was ultimately responsible for the invoice, and I contacted Mike to see what the charges were for. He was rude and talked down on me, because I didn't understand why I was charged $89 twice. To which he replied service calls can be anywhere from $89-$400. I just don't think it's fair to be charged $89 for a young kid to come out, and then $89 for the 'diagnostic slab leak test'. Turns out someone had entered my yard and turned my water hose on. So i was charged $178 for this young boy to turn off the water hose.

I thought his customer service was lacking, and his employee was unskilled. I don't recommend this company all in all.

I contacted my father, who is a realtor and also has three rental houses himself. He is use to dealing with different plumbing companies, and even he thought the charges were outrageous.

I received a notice that my back flow system was due for the annual inspection.  After finding the list of contractors in the area that performed this service I gave A & D Backflow a call.  They were friendly and professional.  They also were able to complete the inspection that same day.  They notified me that the inspection had been completed and I was able to pay the invoice with Apple Pay.  I was very happy with this quick friendly service.  He even took a photo of a shed snake skin he found hanging on the valve to warn me to be careful of snakes.

Very professional service. They responded quickly to my request and completed it with great craftsmanship.  I will use them for all of my plumbing needs going forward.

Leon is our plumber and always will be. We met him when our foundations were bring totally redone, and I would happily recommend him to anyone who wants an honest, experienced professional.

On memorial day the high winds pushed a branch from a bush covering our irrigation system valve and broke the feed to the valve. I have had such bad experience with all forms of contractors that I usually do all repairs myself; electrical, plumbing, carpentry, etc. However, its just too hot and I am too busy, so I got some referrals from my neighbors and called all the potential contractors. In the end, Connley won my business by following up to my call, and questions. That's the 1st test -- communication.

Also, being capable of the work myself, Connley gave me a small discount realizing that I was on the fence and he had to be more competitive that the other contractors. This was the 2nd test -- flexibility in pricing.

Next, he arrived on time, was respectful, spoke clearly, articulate and listened to me, so I didn't have to explain things 3 times.

Lastly, he finished the repair, tested the water pressure, gave me time to verify things were working, in other words, he wasn't in a rush and left when the job was complete. I personally inspected the work, I am not a plumber, but I develop complex electromechanical systems, and even gluing a couple PVC pipes together can be done in a good or bad way.

Finally, he reviewed the work with me, showed me some mechanical aspects of the valve assembly for future testing and told me about the warranty (3 years, parts and labor) -- can't beat that.

In conclusion, Cannon Plumbing & Drain LLC, is a great local, owner operated business and not a large firm with sub-contractors. With Cannon, seems like you are going to get much better service since reviews like this can make or break the business :) Of course, Connley can only be in one place at a time, so you might need to wait a couple days for an appointment, but I would wait rather than use a larger service.

I definitely will use Cannon again, hopefully, I don't have to call them any time soon though, and nothing else breaks!

Super friendly and responsive.  All prices quoted up front and transparent.  Honestly, I felt like i was dealing with a family member or a friend.

I was very pleased with the two gentlemen that came out to fix our toilet. Very knowledgeable, thorough, pleasant and fast workers. Very happy with the toilet they purchased to replace ours, although I had never heard of the brand, it has the feel of quality materials, and I think it will last us for quite sometime. Price was very reasonable, will be using this company in the future and will tell all my neighbors about them! Thanks guys, I appreciate it!

This is a different kind of review because I didn't actually use this company. But if they have amazing employees like Logan who work there Id recommend them to everyone. This morning I had a flat and the only person to stop was Logan. He was so nice and very helpful. He showed me that chivalry isn't dead. Y'all truly have an amazing employee!!! Thanks Logan!

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