Best Businesses in Austin, TX

I called Lantz's plumbing from LakeTravisPlumbing.com and left a message on a Friday afternoon, and someone called me back Saturday morning (he called me from a noisy location and I couldn't hear the name of whoever called) and I set up an appointment for 1pm, as we had two faucets leaking.

At 1pm, two very young men pulled up in Lantz's plumbing van.  I'm guessing they were about 20 years old.  They came in and got to work.  The bathroom faucet was leaking because it had the wrong type of plastic pea trap installed.  I don't know why the kitchen faucet was leaking, but I believe it was missing a part (in retrospect, I should have exchanged the faucet).

These two young men spent THREE HOURS messing around with the plumbing.  One of them stood around cussing in our kitchen.  The two of them were having loud conversations that mostly went, F--- this and F---ing that.  Lots of bad language, and after three hours I was frantic for them to leave.

They presented me with a bill for $409 for fixing the leak at two faucets and checking the existing plumbing connections.  This job would have taken a competent plumber less than an hour.

I asked the boys if they thought that was fair, if they'd done $409 worth of work, and they shrugged and said yes, and that I could contact their boss.

I sent Lantz's plumbing an email (using the contact form on their website at LakeTravisPlumbing.com) and it's been 4 days and no one has replied.  Obviously, I'm very upset, and would recommend that you NOT ever use this company for your plumbing needs.

A broken shower pan allowed water to leak under the shower stall, soak the bedroom floor. closet, and baseboards.  At first, I had no idea of what was wrong, but my insurance company recommended S&D.  john came out and spent two hours checking everything. He had to cut a hole through the sheet rock to expose where the shower pan was, he tested the pressure in the system in case it was a leaking pipe, he checked the place from top to bottom.  I feel he did a very good job. Pinpointed the problem and gave me some good advice on what to do next.  Since it is more of a general contractor's job than a plumber, I hired one, but he went back to the work S&D did on the first day as their starting point.  I feel really good about this company and will use them whenever I have a plumbing problem.

Incredible plumber who I will use forever. Nice guy and great rates. Worked on a difficult issue in my house, did fantastic. Never using another plumber. I really cant reccomend him more.

We had a toilet that has been leaking for some weeks, I tried to give it a fix myself but it wasn't working. I'm always skeptical to call any plumber just cause of bad experiences in the past. But I'm glad Austin Plumbery is who came to help. Travis was great. He fixed it in no time. I'll be sure to use Austin Plumbery with any additional plumbing issues I have. -Muna H.

Andre is an excellent communicator, both before, during and after the job. He allows work to be scheduled for a specific day and time and he hits that appt. His workstyle is quiet and respectful while he is on your property, and he is willing to collaborate with you if you want to be his helper to save time and money, too.
My concern was that I would lose my investment in the art tile that was installed in front of my guest room shower fixture two years ago, but Andre accessed the leaks behind that wall from a hallway and cleaning closet, preserving the guest bath's esthetic.
The great 2021 Texas ice storm was harrowing here, but Andre was worth the wait and we were ecstatic to have running water restored by Andre after 17 days without.

Our clothes washer was stopped up. In no time about 30 min tops. RC got his machine out snaked the line ran the clothes washer thru a drain cycle and has his machine put up.  I can say RC knew his stuff. I had a state plumbing license for years.

Prompt, friendly, and payed attention to detail! The three most important things in my book. I would use them again, anytime!

We've been using Austin's Best Plumbing for the last few years for various jobs and each and every time we've been more than happy with Rick's service and very reasonable rates.  Two days ago the hot water heater stopped working and Rick and Co. were able to come out the same day to see if the thing could be salvaged. (I always appreciate Rick's willingness to try and repair items if at all possible). A long time leak had left it rusted out but they were able to get a new one and install it the very next day.  This involved no small amount of wrangling on their part and we're endlessly appreciative of them bending over backwards to help us out. Since it was Saturday, Rick was not available but I can tell you that Glenn and Joe do wonderful work. They arrived on time  and were willing to answer all of our questions.  I can't recommend them more highly!

At'a Boy!! These folks are great! Even when you don't know what your looking for or need they understand! Go to for my plumbing needs!

Hill Country Plumbing has always been there for me. Great service! Super pleased with all of the work that was done. They even clean up after they are finished! Friendly, accommodating, and superior workmanship. I would give them six stars if I could!

We are new to the area and one of the joys of home ownership is all the repairs that come with it.  Our water heater was leaking water all over and a quick call to Mike was all it took to get it fixed.  He came in on a Saturday, on time and was so fast in replacing the whole water heater I was stunned!!  He also took the old one and was so courteous and made us feel at ease.

I received a notice that my back flow system was due for the annual inspection.  After finding the list of contractors in the area that performed this service I gave A & D Backflow a call.  They were friendly and professional.  They also were able to complete the inspection that same day.  They notified me that the inspection had been completed and I was able to pay the invoice with Apple Pay.  I was very happy with this quick friendly service.  He even took a photo of a shed snake skin he found hanging on the valve to warn me to be careful of snakes.

Home emergency repairs can be scary when they happen, especially when it comes to water. How bad is the issue? How much will it cost to fix? Who should I call?

I'm glad we stumbled across these guys. They really are the best. We've used them several times over the past year and a half, since the beginning of glorious 2020. Everything from a leaking water heater, leaking toilet, busted pipe in our wall, faucet installations, and water heater install. They do it all and each time they came through the quality of service has been outstanding. They have this friendly-neighbor feel to them. Whenever we have a water issue we do not hesitate to call them. Each of these guys perform consistent quality work.

Leon is our plumber and always will be. We met him when our foundations were bring totally redone, and I would happily recommend him to anyone who wants an honest, experienced professional.

My favorite plumbers by far, they have always fit me into their schedule, even last minute emergencies. Connley has always explained thoroughly what has been done, and gave me fair prices. He just installed a tankless water heater and I will absolutely call them when I renovate my bathrooms.
Great, Honest plumber

A+. Had them replace a water pressure valve.  They were the least expensive and did an excellent job.

If I could give a -5 rating I would.  Worst communication ever!  They left open trenches on a property that caused major flooding and almost washed away our new AC unit.  They put a drain in the wrong spot and had to be moved After it was stubbed out.  Cracked tiles in master bath when they put in the tub and tried to hid it.....too many things to mention!  RUN!  We are paying customers ON TIME (almost $20,000) and don't want to pay for any of the repairs for their mistakes.

We schedule Reliant to help out with a smell coming out of the kitchen sink and dishwasher and they worked with us to get someone out the next business day. Davis came by and gave us great advice without pushing any unnecessary services and staying candid about our options.

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