Best Businesses in Austin, TX

The quote process went smoothly; the guy (Mark Milner) that showed up was on time and very friendly. We received the quote within a couple days and we were very happy with it and so we planned to proceed with Lantz. However, we were told *multiple* times by the lady responsible for handling calls and scheduling that she needed to discuss with the guys to determine how many days required. We waited a week, then called her back, being told that she hadn't found time to talk with them about the days required (what?). OK, this happens 3 times(!); we call to see if she has dates yet, but somehow over 3-4 weeks, she has not found the time to schedule our project. Very disappointing as we had a great experience with everyone and the quote process except the gatekeeper on the other end of the phone line. We eventually went with Dennis from Gotcher Plumbing - I can't say enough good things about Gotcher - his quote was better the Lantz's, he was a great communicator, on time, and professional. I highly recommend Gotcher!

You know, sometimes things just go wrong in life. For me, plumbing issues unearthed a host of other house problems starting last Halloween season. Our plumbing backed up into our bathtub and we invited S and D out to stick a camera in there to investigate. Within 5 minutes Marvin located the break. What could've been devastating, panicky, and confusing news, well, it wasn't. Marvin just calmly addressed all of my questions and I came away feeling oddly zen. I felt like I thoroughly understood what needed to happen next, and though I probably exhausted him and the other guys who came out to consult before the job was repaired, it was clear our crumbling house was in good hands. Yes, we needed foundation work as well, and a graded yard. This job was a beast.

Ultimately, we found out that our cast iron plumbing line was broken under the slab foundation of our 1959 ranch. This one was going to be a big job. While we were away for Christmas Break, S and D tunneled 50ft under our home, sent out a Port-a-potty to cover us, replaced the line (broken in 6 places) and sent us pictures.

The job grew in scope. We extended the tunnel to the kitchen and laundry room and remodeled the two bathrooms, updating a few features. Now, many months later, we are nearing job completion and I have to say that each interaction has been so positive. Dan is extremely thoughtful, insists on the highest quality from his guys, he is thorough and communicative, and his office sends out introduction emails so you know who is on the job site. Michelle, who schedules and takes care of contracts and the money, is ever so friendly and helpful. She answers many questions and is prompt, but nice to me when I'm not as on top of things. Keith was our go-to plumber. He took the time to really think through his work, scrutinized the details, he worked quickly to find and solve issues before they came up, and made corrections showing absolute pride in his work.

Yesterday I came home to a flat front yard and a flat back yard-they hauled off the last of the foundation dirt from the tunnel. To do so, heavy equipment had to be brought in and the fence disassembled and reassembled. All while we were away at work. Yes. I trust them completely.

From start to finish, I am extremely satisfied with the workmanship, service, and helpfulness of every single person we've encountered. I think I can count 8 different guys who worked on our house, all of them with loads of personality and expertise, and all really good communicators. When your house's foundation is in a lurch you don't want to face a grump or a grunter or someone who doesn't make sense to explain the repairs you'll have to pay for and live with. We tried a company like that before finding S and D and I couldn't have paid for that, nor would I felt any peace of mind.

Ours was a challenging, never ending job due to the remodel (not S and D) and S and D did every moment of work cheerfully. I am so happy I chose them. Highest recommendation. Thanks guys!

David is absolutely top notch.
Take it from an Austin landlord and property manager.  He is now my secret weapon for all my plumbing needs in the Austin area after having used him for two jobs in the same week.

Fast, courteous, on-time, and the best part......fair prices!!!!

When you are tired of getting obnoxious and stratospheric prices from big name plumbing companies, call David and get it solved.

Highly recommend Austin Plumbery! We had 2 plumbing issues pop up within a couple of days of each other in the new house we just moved into (of course), and Austin Plumbery expertly handled the small job (slow shower drain in primary bath) as well as the big job (started raining through the ceiling when we drained the tub in our daughter's bathroom on the second floor). From scheduling to communication to the work that was done, everything was efficient and top quality, and everyone I interacted with was kind and professional. While I hope not to need a plumber again anytime soon, I will definitely call Austin Plumbery if I do!

Andre is an excellent communicator, both before, during and after the job. He allows work to be scheduled for a specific day and time and he hits that appt. His workstyle is quiet and respectful while he is on your property, and he is willing to collaborate with you if you want to be his helper to save time and money, too.
My concern was that I would lose my investment in the art tile that was installed in front of my guest room shower fixture two years ago, but Andre accessed the leaks behind that wall from a hallway and cleaning closet, preserving the guest bath's esthetic.
The great 2021 Texas ice storm was harrowing here, but Andre was worth the wait and we were ecstatic to have running water restored by Andre after 17 days without.

Our business had a water leak in one of our rest rooms and we could not figure out where it was coming from.  I contacted RC, he was out at our facility within 60 minutes. RC figured out where the leak was coming from and fixed the problem in 30 minutes or less.  RC, was very professional, and took the time to explain what the issue was as well as how to avoid this from happening in the future.   I have never utilized this company before; after RC's professionalism, knowledge and customer service skills, we will be utilizing this company in the future.

Thanks RC for taking such good care of us.

Prompt, friendly, and payed attention to detail! The three most important things in my book. I would use them again, anytime!

I recently hired this wonderful gentleman to install three new interiors for my home.  I refer to Rick as a gentleman because that is precisely what he is - a complete gentleman.  He did a great job with the three toilet repairs, was very fairly priced, and exceptionally pleasant to deal with.  DO NOT waste your time with the major plumbing firms.... they are a complete rip off.  (One quoted a price three times higher than Rick!!)  I could not be more satisfied and highly recommend this firm.

Patrick was timely and extremely professional. He listened to the problem, provided a couple of options that would rectify the issue and resolved my plumbing issue all within a short amount of time. My overall experience with A&A - from scheduling to resolution - was excellent. The minute I had an issue with the scheduling, a brief conversation with the manager occurred and all was resolved. Thank you!

Great service from these guys. While they are busy and I had to schedule a few weeks out, it was easy to do and it was worth the wait. I got a reminder call a day before the appointment and another from the technicians before they headed my way - on time. Collin and Cade were helpful and professional; they fixed one problem and advised me on another that I thought I had but didn't. They saved me time and money and took care of business efficiently. We will definitely use this company again.

City of Killeen replaced my shut off valve a couple of months ago. This month I go to pay my water bill and noticed that I have used 3X my normal water usage. I checked the main valve and it's under water. I call the city. Of course the water leak is on my side of the meter and could not be caused by them replacing the shut off valve. Called A to Z plumbing. Was quoted 450.00 to repair. Got the impression the guy didn't really want the job. Called My Plumbing.  He showed me where the new shut off valve sat higher than my water line and was connected in a downward slant which cause the stress and subsequent leak in the water line. He replaced and raised my water line connection so that is level again. Total cost 285.00. Same day service and more reasonably priced. Will definitely recommend to family and friends.

Responsive, Reliable and Efficient. I would definitely recommend and use again. Thank you for coming out on short notice.

Home emergency repairs can be scary when they happen, especially when it comes to water. How bad is the issue? How much will it cost to fix? Who should I call?

I'm glad we stumbled across these guys. They really are the best. We've used them several times over the past year and a half, since the beginning of glorious 2020. Everything from a leaking water heater, leaking toilet, busted pipe in our wall, faucet installations, and water heater install. They do it all and each time they came through the quality of service has been outstanding. They have this friendly-neighbor feel to them. Whenever we have a water issue we do not hesitate to call them. Each of these guys perform consistent quality work.

We've been using Longhorn Plumbing's services for the past 5 months or so.  We found them on recommendation of our foundation company.  We had to reset our foundation and of course this caused a handful of plumbing issues.  We were very impressed with the work of the Longhorn Plumbing team as they spent 10 days working on our home and worked from 7am into the evening.  They are probably one of the hardest working teams we've had do work on our home.  Additionally their quote for a large project was the lowest we've received.  We've also had them perform other smaller projects including hydrostatic testing and again their quotes are the lowest in the greater Austin region.  Plumbing service work can really vary with some companies quoting us outrageous prices for a simple hydrostatic test.  Do yourself a favor and call Longhorn Plumbing for experts at an affordable price!

They are responsive via calls and texts, on time (even arrived early), and really competitive and fair pricing. Polite to boot - oh and there is a 3 year warrantly on their labor. Highly recommended.

Forgot to write this review from work Joaquin completed for us in January of last year.  We did our master bathroom and replaced a single sink vanity with a double sink vanity.  We did everything ourselves minus needing someone to do the plumbing for the dual sink.  

We experienced a small installation delay when his company had a small COVID issue but we were rescheduled quickly and the job was completed beyond our satisfaction. The attention to detail was some of the best I have seen my any plumber that was done work for us at any of our homes the last 15 years.  

Price was more than fair and well less than other companies that wanted to run and plumb a second drain and water line versus just splitting off what was there.  Would use again for any plumbing work!

Great service - had water leak and within a couple of hours they were at my house and were able to find leak - saved us lots of money - will use them again in the future

This responsive plumbing company rescheduled their promised service for my 84 yr old mother-in-law FOUR times. After the fourth time I told her to cancel and they were RUDE to her over the phone.
And don't get me started on their horrible commercials.

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