Best Businesses in Austin, TX

I have used Lantz's Plumbing since I moved to Spicewood over four years ago.  A few years back, I had an opportunity to speak with Lantz about a service item I was concerned about.  He was very accommodating and resolved my issue quickly.  

Tim came over today to maintain my Grinder Pump and did a great job!   Tim was on time and called prior to getting to my home.  It helps to have such a pleasant and respectful service person like Tim.  

In addition, the fees are reasonable and the service extremely good.  All the important points to complete the package.

I highly recommend Lantz's!  

LAD

They come across as great guys. Very professional and forthcoming. My only issue with them is that they peddle a bs solution that has no scientific validity. That's why I deducted two star and I might be slightly wary working with them!
This is what they are marketing. Read up reviews and check the science if you have sometime.
flowtechhome.com

These guys were subcontractors for Classic Restoration.  They went above and beyond by recommending insulating the pipes.  They cleaned the drain on my daughter tub and sink.  They worked late into the night until the work was done.  They cleaned up after themselves.  All the guys were friendly and helpful.

Imagine the dumbest person in plumbing school graduating, somehow becoming a master plumber and starting his own business. Sounds harsh? Then do read on...

I don't take pleasure in writing this kind of review for small businesses but what transpired was nothing short of a horror show performed by Joe the resident master plumber. Imagine a plumber so bad, or unfortunate, in his skills that he causes more leaks than he fixes. I wish this were a Chaplin comedy so at least then we could laugh afterwards.

(his work almost caused a fire and was got caught stealing something from our property)

Austin Plumbery was hired for a relatively small commercial job in 2019 with a 5 figure quote. To their credit, the work order on the contract was clearly written out. Joe, the owner & plumber, came to take on this job. At first, things were going swimmingly but slowly his attitude changed and everything he did couldn't pass muster in a biblical flood.

I will let the pictures speak but here's a quick rundown of what happened from my memory... (in order of inconveniences to a downright dangerous)

BATHROOM
- Joe ordered the wrong strainer for the 2 bathroom sinks. (I researched and called many local commercial suppliers, drove to several locations and finally brought him the last two stainers)
- Then Joe precedes to break one of them during installation (I locate another one, which takes a week to arrive and hand it to him)
- Joe complains about not having the right drill bit for acrylic tiles (we buy it and give him one)
- Joe installs both bathroom sinks at the wrong height and w/o any real support (which we fixed ourselves!) -- see pic
- Both bathrooms have had a leaking problem ever since

OUTSIDE
- Joe can't get the manholes to line up and asks us how it should be done (really?)
- Joe doesn't pour enough dirt to pack the grease trap before the asphalt work. (We lost at least a month fixing this, costing us $10k+ and further upsetting the landlord) -- see pic
- Joe decides to leave the roof exposed to rain after pulling in the gas lines -- see pic

KITCHEN
- Joe manages a major leak on the ceiling while installing a water pump (damaging the LED lighting fixture and panels) -- see pic
- Joe installs RPZ (for CO2 lines) in a manner that it fails an RPZ inspection (costing additional $95) -- see pic
- All 4 brand new kitchen sinks leaked at one point or another after Joe installed them. (More weeks go by trying to get them fixed) -- see pic

Other bullshit & theft:
- Joe's sidekick pretends to not speak English
- Before leaving one day, Joe decides to grab and throw a box of lighting fixtures in their blue van. Then make up a story of how someone told them it was okay to take. (classy Joe)
- Trying to get a hold of Deborah (owner/daughter) to response to Joe's poor workmanship and shenanigans

*If this wasn't bad enough, it gets dangerously Joe*
Joe thought it would be a fantastic idea to connect the GAS LINE to a piece of cooking equipment by *simply* hand tightening and saying a prayer. He couldn't be bothered putting any additional material (tape or sealant) to make sure that GAS DOES NOT LEAK CAUSING A FIRE BALL.

Guess what? Yup, almost caused a massive fire -- SEE PIC

Thankfully, quick action prevented serious injuries and a major disaster
to the building. Lost a day of business and have lived in anxiety ever since.

Can this much dangerously incompetence work be willful ignorance or simply unfortunate series of mishaps laid at the feet of one Joe the Plumber? We shall never know.

The only comforting note I can add is two other young men who came to fix Joe's work seemed more professional and knowledgeable. But when Joe the master plumber and his sister run the company, I wouldn't let him come turn my faucet off.

Quickly came and diagnosed the problem. Got the problem leak taken care of and educated me on further repairs I should take. Price was more than fair. Would highly recommend reaching out to New Earth plumbing

RC was the plumber that came to my house.  He was able to work me in and have my issue resolved in an hour.  He is our plumber from now own, if there was a 10 star rating he would get that.  Thank you RC for coming to my rescue.

My daughter tried to flush one of her Disney toys down the toilet so we had a problem. I called Cowboy and gave them our available times for a service call and they were out the next morning. They were on time, friendly, and gave me my options/pricing up front. They were able to clear the pipes and get us back to normal. Highly recommended.

You won't find a more honest and capable plumber.  Hands down.  Rick is fantastic, fair, and efficient.  I had several bad plumbing experiences until I took a neighbor's recommendation and called Rick.  I will never call another plumber as long as Rick is in business.  He even remembers issues from previous calls to my house, though they might be many months apart.  Austin's Best Plumbing is not a boastful or hyperbolic misnomer.  It really is Austin's best plumbing service.

They have a great team and system going. I appreciate the texts they sent with instructions for covid procedures and I always appreciate it when they send a photo of the technician so I know who to expect. I ended up not having a plumbing issue and they actually lead me towards the right direction. Great going y'all! Thanks for your excellent service

Great service from these guys. While they are busy and I had to schedule a few weeks out, it was easy to do and it was worth the wait. I got a reminder call a day before the appointment and another from the technicians before they headed my way - on time. Collin and Cade were helpful and professional; they fixed one problem and advised me on another that I thought I had but didn't. They saved me time and money and took care of business efficiently. We will definitely use this company again.

I called this guy at 830 am. He came out and gave me a free estimate, completed the work, and I had the ticket paid, all by noon.  I had to be at work so he even went as far as sending me pics once the work was complete. He was professional over the phone and this was really just a convenient transaction.

I needed someone to fix a toilet leak at my house and also check the water pressure of my shower because it was too strong. Honest and fast service. He went to get a part to fix the toilet and didn't charge extra. Very reasonable price, would hire again.

I was in need of a plumber because my water line that goes into my hot water tank broke and the pipe is welded into the house. Josh came within 2 hours on Saturday late afternoon, during this Corona Virus shutdown!! Excellent service and fast service!

We've been using Longhorn Plumbing's services for the past 5 months or so.  We found them on recommendation of our foundation company.  We had to reset our foundation and of course this caused a handful of plumbing issues.  We were very impressed with the work of the Longhorn Plumbing team as they spent 10 days working on our home and worked from 7am into the evening.  They are probably one of the hardest working teams we've had do work on our home.  Additionally their quote for a large project was the lowest we've received.  We've also had them perform other smaller projects including hydrostatic testing and again their quotes are the lowest in the greater Austin region.  Plumbing service work can really vary with some companies quoting us outrageous prices for a simple hydrostatic test.  Do yourself a favor and call Longhorn Plumbing for experts at an affordable price!

They are responsive via calls and texts, on time (even arrived early), and really competitive and fair pricing. Polite to boot - oh and there is a 3 year warrantly on their labor. Highly recommended.

We had a leak that we reported to SAWS and were told it was on our side. We called Andre's plumbing and they were able to come out and assess the problem. After some digging around they found the leak and repaired it with ease. The guys are extremely knowledgeable and honest. They are very reasonable on price. They even provided me with a warranty on the work they did. So glad I called them! Do yourself a favor and give them a call. They're the best!

My wife and I bought our first house out in spicewood tx. We had many plumbing issues. Calvin was very knowledgeable and professional. They fixed all of our problems as well as installed a few fixtures quickly with a reasonable price. I will be using them again for future projects. And I would definitely recommend them.

Just got charged $483 to run a snake through my master bathroom toilet. The plumber didn't even have to remove the toilet, he just ran the auger. When I brought up how egregious the cost was (not my first time having a toilet snaked) he very professionally gave me all the reasons it cost so much. Still in disbelief I called other plumbers in the area to get a quote for the same work and got a fraction of the cost. If you need a snake run on your toilet call Johnny Rooter Plumbing for an $89 service fee.

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