Best Businesses in Austin, TX

Website said they give a senior discount. that wasnt given & when I asked about Jarrett said he could give me a hug!!! The $35.00 service charge was not deducted from the repair, i was told it would be.  The leak that was supposed to be capped off, continued to drip all weekend before they came back to stop the leak.  Took me several days to get a receipt.

I've used S&D Plumbing on two occasions, and both times they went above and beyond to fix my issue!  I have a troublesome tub which has given me great grief over the past year.  The plumbing configuration is awful, and requires us to pull out our bathroom vanity each time we have to access the pipes.  On the first occasion that S&D plumbing visited my home, it was discovered that my drain pipe had disconnected to the tub. Unfortunately, our tub is cultured marble and was probably a custom job when it was made.  The result was that the slope to the drain wasn't correct so it made it very hard to replace the drain and have it connect to the pipe.  At one point, I had three workers from S&D plumbing in my bathroom trying to figure out a solution.  At this point, they had already been at my home for several hours (they also replaced my faucets/knobs which is what added to the time).  It was finally decided that they couldn't replace the drain because they would need a special part which would need to be ordered.  They left, and I was disappointed knowing that I would not be able to use my tub for quite some time.  Thirty minutes after they left, Dan (one of the owners) showed back up to my door (on a FRIDAY) with a part he found stashed in their inventory.  Twenty minutes later my problem was fixed.

The second time they came out was to replace the shower diverter which had snapped off.  Unfortunately (again!)  the handle required an authentic delta cartridge which had to be special ordered because it was uncommon.  When they came out to finish the job, Ronnie worked diligently to get the diverter assembled and working correctly again.  He even had to leave to go look at an assembly print because the cartridge did not come with a screw that would hold the assembly together.  He returned soon after and finished the job.

All of the staff that I have dealt with are very nice and courteous.  They can be on the pricey side, but they do such good work that I don't mind paying it knowing that my issue will be repaired properly.

I have used many plumbers while living  in BASTROP David Graves Plumbing is awesome!! Arrived on time, fixed my plumbing issues quickly!

Imagine the dumbest person in plumbing school graduating, somehow becoming a master plumber and starting his own business. Sounds harsh? Then do read on...

I don't take pleasure in writing this kind of review for small businesses but what transpired was nothing short of a horror show performed by Joe the resident master plumber. Imagine a plumber so bad, or unfortunate, in his skills that he causes more leaks than he fixes. I wish this were a Chaplin comedy so at least then we could laugh afterwards.

(his work almost caused a fire and was got caught stealing something from our property)

Austin Plumbery was hired for a relatively small commercial job in 2019 with a 5 figure quote. To their credit, the work order on the contract was clearly written out. Joe, the owner & plumber, came to take on this job. At first, things were going swimmingly but slowly his attitude changed and everything he did couldn't pass muster in a biblical flood.

I will let the pictures speak but here's a quick rundown of what happened from my memory... (in order of inconveniences to a downright dangerous)

BATHROOM
- Joe ordered the wrong strainer for the 2 bathroom sinks. (I researched and called many local commercial suppliers, drove to several locations and finally brought him the last two stainers)
- Then Joe precedes to break one of them during installation (I locate another one, which takes a week to arrive and hand it to him)
- Joe complains about not having the right drill bit for acrylic tiles (we buy it and give him one)
- Joe installs both bathroom sinks at the wrong height and w/o any real support (which we fixed ourselves!) -- see pic
- Both bathrooms have had a leaking problem ever since

OUTSIDE
- Joe can't get the manholes to line up and asks us how it should be done (really?)
- Joe doesn't pour enough dirt to pack the grease trap before the asphalt work. (We lost at least a month fixing this, costing us $10k+ and further upsetting the landlord) -- see pic
- Joe decides to leave the roof exposed to rain after pulling in the gas lines -- see pic

KITCHEN
- Joe manages a major leak on the ceiling while installing a water pump (damaging the LED lighting fixture and panels) -- see pic
- Joe installs RPZ (for CO2 lines) in a manner that it fails an RPZ inspection (costing additional $95) -- see pic
- All 4 brand new kitchen sinks leaked at one point or another after Joe installed them. (More weeks go by trying to get them fixed) -- see pic

Other bullshit & theft:
- Joe's sidekick pretends to not speak English
- Before leaving one day, Joe decides to grab and throw a box of lighting fixtures in their blue van. Then make up a story of how someone told them it was okay to take. (classy Joe)
- Trying to get a hold of Deborah (owner/daughter) to response to Joe's poor workmanship and shenanigans

*If this wasn't bad enough, it gets dangerously Joe*
Joe thought it would be a fantastic idea to connect the GAS LINE to a piece of cooking equipment by *simply* hand tightening and saying a prayer. He couldn't be bothered putting any additional material (tape or sealant) to make sure that GAS DOES NOT LEAK CAUSING A FIRE BALL.

Guess what? Yup, almost caused a massive fire -- SEE PIC

Thankfully, quick action prevented serious injuries and a major disaster
to the building. Lost a day of business and have lived in anxiety ever since.

Can this much dangerously incompetence work be willful ignorance or simply unfortunate series of mishaps laid at the feet of one Joe the Plumber? We shall never know.

The only comforting note I can add is two other young men who came to fix Joe's work seemed more professional and knowledgeable. But when Joe the master plumber and his sister run the company, I wouldn't let him come turn my faucet off.

You can end your plumbers search now, you found a winner. After 4 plumbers, a boatload of money, and 2 years of plumbing woes Andre quickly resolved all of our issues for an great price. He also showed me how to do it myself should the issue arise again which was amazing...

My husband got his number from the best contractor he works with who is the creme de la creme of contractors, so he works with professionals with extremely high standards. He will be our guy moving forward!!!

Our business had a water leak in one of our rest rooms and we could not figure out where it was coming from.  I contacted RC, he was out at our facility within 60 minutes. RC figured out where the leak was coming from and fixed the problem in 30 minutes or less.  RC, was very professional, and took the time to explain what the issue was as well as how to avoid this from happening in the future.   I have never utilized this company before; after RC's professionalism, knowledge and customer service skills, we will be utilizing this company in the future.

Thanks RC for taking such good care of us.

Prompt, friendly, and payed attention to detail! The three most important things in my book. I would use them again, anytime!

I just bought a new house and had some issues with my kitchen plumbing and my dryer vent.  Rick was able to fix all of my issues thoroughly, quickly, and at a fair price.  He also made sure to run me through several options of how we could fix the issues and let me decide on which option he would do.  I'll definitely be using him for all my plumbing work in the future.

This company did an awesome job repairing our kitchen sink and the leaks under it. Very courteous & professional.  No hidden fees.  Up front pricing got the job done and we are confident they did an excellent job.  Will call them anytime we need plumbing repairs.

Had issue with a shower not being able to shut of completely, called Hill Country Plumbing, made an appointment, thecame out, changed a part that they already had on with them on the truck, were on their way in less than an hour. Paid my bill over the phone simple easy and efficient - all handled very professionally and reasonable priced. Will use them for my next plumbing needs. Thanks for running a great company.

Immediate service! Wow! Knew what they were doing, professional, and courteous. Price was a bit higher than I was expecting, but when you need a pro, you get what you pay for!

Responsive, Reliable and Efficient. I would definitely recommend and use again. Thank you for coming out on short notice.

I was in need of a plumber because my water line that goes into my hot water tank broke and the pipe is welded into the house. Josh came within 2 hours on Saturday late afternoon, during this Corona Virus shutdown!! Excellent service and fast service!

We've been using Longhorn Plumbing's services for the past 5 months or so.  We found them on recommendation of our foundation company.  We had to reset our foundation and of course this caused a handful of plumbing issues.  We were very impressed with the work of the Longhorn Plumbing team as they spent 10 days working on our home and worked from 7am into the evening.  They are probably one of the hardest working teams we've had do work on our home.  Additionally their quote for a large project was the lowest we've received.  We've also had them perform other smaller projects including hydrostatic testing and again their quotes are the lowest in the greater Austin region.  Plumbing service work can really vary with some companies quoting us outrageous prices for a simple hydrostatic test.  Do yourself a favor and call Longhorn Plumbing for experts at an affordable price!

A neighbor recommended Connley Cannon while I was out of town. The house was being painted and the crew noticed water in the laundry room. Turns out the washer valves/bibs were leaking. Connley did the work and recommended some other much-needed upgrades to the home's plumbing. Once I got home, he came back to demonstrate all that was done and make sure I understood fully what was done and that I felt comfortable operating the water shut-offs, too. My new plumber is very reliable and personable!

We had a leak that we reported to SAWS and were told it was on our side. We called Andre's plumbing and they were able to come out and assess the problem. After some digging around they found the leak and repaired it with ease. The guys are extremely knowledgeable and honest. They are very reasonable on price. They even provided me with a warranty on the work they did. So glad I called them! Do yourself a favor and give them a call. They're the best!

We have had this company come out and do a couple jobs for us after some poor experiences from other plumbers. Pennington's has consistently delivered in terms of great work and customer attention. The crew who were out most recently we easy to talk to, made sure to keep everything clean, and very informative. I highly recommend you give them a call for your plumbing needs. I know we will continue to use them if ever needed!

Great service! Roman helped with a plumbing issue in our house--he was prompt, did great work, and went above and beyond to be helpful and friendly.  Highly recommend.

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