Best Businesses in Austin, TX

I called Lantz's plumbing from LakeTravisPlumbing.com and left a message on a Friday afternoon, and someone called me back Saturday morning (he called me from a noisy location and I couldn't hear the name of whoever called) and I set up an appointment for 1pm, as we had two faucets leaking.

At 1pm, two very young men pulled up in Lantz's plumbing van.  I'm guessing they were about 20 years old.  They came in and got to work.  The bathroom faucet was leaking because it had the wrong type of plastic pea trap installed.  I don't know why the kitchen faucet was leaking, but I believe it was missing a part (in retrospect, I should have exchanged the faucet).

These two young men spent THREE HOURS messing around with the plumbing.  One of them stood around cussing in our kitchen.  The two of them were having loud conversations that mostly went, F--- this and F---ing that.  Lots of bad language, and after three hours I was frantic for them to leave.

They presented me with a bill for $409 for fixing the leak at two faucets and checking the existing plumbing connections.  This job would have taken a competent plumber less than an hour.

I asked the boys if they thought that was fair, if they'd done $409 worth of work, and they shrugged and said yes, and that I could contact their boss.

I sent Lantz's plumbing an email (using the contact form on their website at LakeTravisPlumbing.com) and it's been 4 days and no one has replied.  Obviously, I'm very upset, and would recommend that you NOT ever use this company for your plumbing needs.

My insurance company hired  S&D to do a plumbing leak investigation at a house I have in the country. It took them three trips for them to get the test done properly. Since they were familiar with what was required, I scheduled them to come give me a quote on doing the work. My wife and I drove up from Houston to meet them. After it got late, I called to see what was happening. They admitted then that they were not going to make it that day. I told them to forget it, I would find someone else.

We bought a home and needed several plumbing items.  David was prompt to meet our availability to give a bid to install items we had purchased and to perform repairs.  We accepted that bid and set a date.  Circumstances forced me to reschedule twice, and David was accommodating.  His two guys, Jimmy and Tony, arrived when expected and installed a new kitchen sink, disposal, reverse osmosis system and dishwasher.  And repaired a shower mixer valve.  And replaced a toilet.  And made provisions in the garage for a refrigerator ice maker.  Jimmy and Tony obviously knew their trade and worked steadily and cheerfully to complete all tasks.  I recommend them to anyone needing plumbing work.

Two of Austin plumbers' team members arrived after our tankless water heater broke during the big storm. We had been without electricity and now water, so were so pleased they were able to see us so quickly to diagnose the issue. Because of their diagnosis, we saved hours of time looking for a specialist that could fix the issue with these specialty parts. These team members reminded me of doctors. They were empathetic, clear and direct about what the issue was, and were honest that they did not have the parts or certificate to fix the issue, so referred us to a specialist. Real professionals.

I was remodeling a house the last two weeks of the year, in a rush, during the holidays, and Andre was always responsive and completely competent and helped me get everything ready for move-in on time. He's completely knowledgeable, a hard worker, and a heck of a nice guy. Now I'm going to have him back to talk about an outdoor shower I've dreamed up.  I can't recommend him enough for any and all plumbing jobs!

Our business had a water leak in one of our rest rooms and we could not figure out where it was coming from.  I contacted RC, he was out at our facility within 60 minutes. RC figured out where the leak was coming from and fixed the problem in 30 minutes or less.  RC, was very professional, and took the time to explain what the issue was as well as how to avoid this from happening in the future.   I have never utilized this company before; after RC's professionalism, knowledge and customer service skills, we will be utilizing this company in the future.

Thanks RC for taking such good care of us.

We're out in the country and woke to a leak under our kitchen sink.  We contacted Cowboy Plumbing.  A person answered immediately and scheduled a service time.  The service person arrived early, identified the issue, made the repairs and was very professional the entire time.  Excellent service!!

Rick Lusk became our trusted plumber via recommendation from our in-laws.  They have lived in Austin over 40 years, and used Rick for decades.  For ten years running, Rick has delivered above and beyond for my wife & I.  We trust him.  He saves us money and time, and is a fantastic plumber.  It can sometimes take a much of a lifetime to surround yourself with the absolute best trades.  Rick defines that top tier.

I was really upset when I was made a fool in front of the whole neighborhood. The whole front yard was flooded n midst like the swamp... I also think it killed my kitten  because I haven't see him in a few days but I hear him meowing... it's a really sad situation to be honest

Had issue with a shower not being able to shut of completely, called Hill Country Plumbing, made an appointment, thecame out, changed a part that they already had on with them on the truck, were on their way in less than an hour. Paid my bill over the phone simple easy and efficient - all handled very professionally and reasonable priced. Will use them for my next plumbing needs. Thanks for running a great company.

Before you use this company, I strongly urge you to do your research!!!! I'll share my experience here and you can learn from my sister's misfortune of dealing with this company. I recently visited my sister because I was getting married. Since we had a house full, I asked to use her shower. Not even midway through the shower, the water pressure deteriorated from a flow to a poor stream and ended at barely a trickle! I was furious and so was she as this was a matter she has been dealing with for over a week. She called Mike, who claimed he had properly repaired the water issue but I bare witness, he hadn't repaired anything!!! He doesn't carry warranty for he work on purpose so you, the consumer, has no choice but to call on his mediocre services again. I dare say his services cause more damages than you had upon his arrival!! Again I urge you to do your own research as this company is lackluster and waste of your time, energy and money!

This guy was great! My spigot popped off about midnight last night. I requested emergency quotes. A&D backflow  responded within 20 minutes. He even requested an immediate phone consult to determine if he would be able to fix it right then! Unfortunately it couldn't be as the wall needed to be cut into. Anyway, he showed up bright and early. He had everything fixed and back to normal in no time. He answered all the questions I had and explained various reasons why it might have happened and how to avoid it happening again. He was very professional and friendly. I will most definitely be using this company again and HIGHLY RECOMMEND!!

I was in need of a plumber because my water line that goes into my hot water tank broke and the pipe is welded into the house. Josh came within 2 hours on Saturday late afternoon, during this Corona Virus shutdown!! Excellent service and fast service!

Had a major water leak in the crawlspace in a 50's home. The water was a foot deep in crawlspace! First we got the water pumped out and let it dry out for 2 weeks. Longhorn Plumbing was available, showed up on time, and made the repair quickly. They also suggested we insulated the pipes on the exterior walls while they were there. They did all this work at reasonable costs and were very professional.
I highly recommend them and will use them again myself!

Highly professional individuals. Fit me into their busy schedule for a minor home repair emergency. Very reasonable, take great pride in their work. Highly recommended.

I can't speak highly enough about Andre's Pro Plumbing.  They responded to my quote request within 10 minutes and were out fixing my leak the same day.  Joaquin definitely takes pride in what he does and it shows in the quality of his work.  I will be using their services again in the future.

Had an external broken water pipe as the result of yesterday's snap freeze - and it also impacted one of our interior faucets, so we had to turn off water to the whole house. As you can imagine, most other plumbers were unresponsive due to the number of homes impacted by the freeze - but Penningtons got us on their schedule, called ahead to let us know they were on their way, and arrived on time, as promised. Calvin was really thoroughl and got the problem addressed, rewrapped the insulation to prevent a reoccurrence, and then checked again for any other internal leaks. Excellent service all round. I will definitely call Penningtons first in the future should we need a plumber again - and I am very happy to recommend them to other clients.

I had Logan come out and install a water heater. He was very professional, clean, and knowledgeable. He explained the process as he worked, and gave me advice on how to prolong water heater life.

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