Best Businesses in Austin, TX

These people are wonderful! The day after my mom's husband passed away she had a plumbing issue. They were out here on a weekend, did an amazing job, and were so friendly and efficient.  These are the people to call when you need good quality work done!!

To update my earlier review I'll say I'm now completely satisfied. Dan contacted me with a sincere apology and an offer to provide weekend service at a discounted price due to the missed initial appointment. Dan was very friendly and helpful as we communicated via email, and when John arrived for the service call he was courteous, fast, and helpful as I tend to ask a lot of questions. While there was an initial scheduling issue associated with my first review, for this experience I'll give a 5 star rating and it's easy to see how they earn 5 star reviews often. I can now say I highly recommend S&D and I can see why they were recommended to me. I will use them again. Thank you Dan and John.

David and his team are excellent. They arrived quickly and assessed the situation honestly. They were able to find the leak and replace all the necessary parts at very reasonable prices. I highly recommend this company!

Imagine the dumbest person in plumbing school graduating, somehow becoming a master plumber and starting his own business. Sounds harsh? Then do read on...

I don't take pleasure in writing this kind of review for small businesses but what transpired was nothing short of a horror show performed by Joe the resident master plumber. Imagine a plumber so bad, or unfortunate, in his skills that he causes more leaks than he fixes. I wish this were a Chaplin comedy so at least then we could laugh afterwards.

(his work almost caused a fire and was got caught stealing something from our property)

Austin Plumbery was hired for a relatively small commercial job in 2019 with a 5 figure quote. To their credit, the work order on the contract was clearly written out. Joe, the owner & plumber, came to take on this job. At first, things were going swimmingly but slowly his attitude changed and everything he did couldn't pass muster in a biblical flood.

I will let the pictures speak but here's a quick rundown of what happened from my memory... (in order of inconveniences to a downright dangerous)

BATHROOM
- Joe ordered the wrong strainer for the 2 bathroom sinks. (I researched and called many local commercial suppliers, drove to several locations and finally brought him the last two stainers)
- Then Joe precedes to break one of them during installation (I locate another one, which takes a week to arrive and hand it to him)
- Joe complains about not having the right drill bit for acrylic tiles (we buy it and give him one)
- Joe installs both bathroom sinks at the wrong height and w/o any real support (which we fixed ourselves!) -- see pic
- Both bathrooms have had a leaking problem ever since

OUTSIDE
- Joe can't get the manholes to line up and asks us how it should be done (really?)
- Joe doesn't pour enough dirt to pack the grease trap before the asphalt work. (We lost at least a month fixing this, costing us $10k+ and further upsetting the landlord) -- see pic
- Joe decides to leave the roof exposed to rain after pulling in the gas lines -- see pic

KITCHEN
- Joe manages a major leak on the ceiling while installing a water pump (damaging the LED lighting fixture and panels) -- see pic
- Joe installs RPZ (for CO2 lines) in a manner that it fails an RPZ inspection (costing additional $95) -- see pic
- All 4 brand new kitchen sinks leaked at one point or another after Joe installed them. (More weeks go by trying to get them fixed) -- see pic

Other bullshit & theft:
- Joe's sidekick pretends to not speak English
- Before leaving one day, Joe decides to grab and throw a box of lighting fixtures in their blue van. Then make up a story of how someone told them it was okay to take. (classy Joe)
- Trying to get a hold of Deborah (owner/daughter) to response to Joe's poor workmanship and shenanigans

*If this wasn't bad enough, it gets dangerously Joe*
Joe thought it would be a fantastic idea to connect the GAS LINE to a piece of cooking equipment by *simply* hand tightening and saying a prayer. He couldn't be bothered putting any additional material (tape or sealant) to make sure that GAS DOES NOT LEAK CAUSING A FIRE BALL.

Guess what? Yup, almost caused a massive fire -- SEE PIC

Thankfully, quick action prevented serious injuries and a major disaster
to the building. Lost a day of business and have lived in anxiety ever since.

Can this much dangerously incompetence work be willful ignorance or simply unfortunate series of mishaps laid at the feet of one Joe the Plumber? We shall never know.

The only comforting note I can add is two other young men who came to fix Joe's work seemed more professional and knowledgeable. But when Joe the master plumber and his sister run the company, I wouldn't let him come turn my faucet off.

We've used Andre before and he's a first- class act. Knows his stuff  backwards and forwards. Reliable and consistent service. Highly recommended!

We had several issues that needed taken care of & they got to us within one day.  And, to make it more crazy, they were to go to my moms to fix a leaking bathroom sink, leaking & running toilet & a problem with an outside faucet...plus drain a hot water heater. The night before the appointment my husband was working in our yard & hit a water line ... yep .... I called them & they came to our house the next morning instead & still managed to get to my moms as scheduled that day.  We were so impressed with their promptness, courtesy, efficiency & overall good work.  We will use Lee Whiteaker Plumbing from now on.  Big shoutout to MO for returning all my calls & to the guy who came to our homes & did the work.  Thank you so much!!!

Had Cowboy Plumbing out again to repair a toilet.  Were very accommodating to my work schedule!  Fixed the problem in no time.  Very honest and professional.

Rick is the best, always willing to explain things, give great advice and fix just what needs fixing at very reasonable rates. Highest recommendation!!

Chris and David came out to fox a water line leak in my ceiling. They were respectful and attentive listening to me describe my problem. They then quickly looked at the situation and proposed a cost to fix the problem. Although the price was high for the time and supplies they did quick work and fixed the problem. Great service but the price is high for 1 hour total time.

Great service from these guys. While they are busy and I had to schedule a few weeks out, it was easy to do and it was worth the wait. I got a reminder call a day before the appointment and another from the technicians before they headed my way - on time. Collin and Cade were helpful and professional; they fixed one problem and advised me on another that I thought I had but didn't. They saved me time and money and took care of business efficiently. We will definitely use this company again.

Mike and his crew at My Plumbing Company are terrific. They helped me in Killeen, TX. Every aspect of my business with them was top notch. I highly recommend Mike and his crew at My Plumbing Company.

Responsive, Reliable and Efficient. I would definitely recommend and use again. Thank you for coming out on short notice.

Texas All Cash Home Buyers have used Josh and his team at Mr. Rooter for over hundred service calls and renovation projects.  There friendly, scheduling when needed and very fair pricing.  They have become our preferred plumber of choice and would recommend them to anyone.

Leon is our plumber and always will be. We met him when our foundations were bring totally redone, and I would happily recommend him to anyone who wants an honest, experienced professional.

Recently hired Cannon plumbing for a plumbing emergency at my home. They were prompt to provide clear estimates over the phone, were able to send qualified crew to the location within 2 hours. All along, Conley was courteous, succinct and prompt. The crew mitigated the problem in 1 day which avoided the need to book hotels etc. Moreover, came back in a couple of days and implemented a long term solution.
4 stars because their price is a little higher than other plumbers out there - but can be worth it if you value speed and clear communication. Moreover, they remain a great source of price comparison and plumbing advice.

Andre's Pro Plumbing responded right away to my question on yelp. Looking at the ratings I figured I would give them a chance, and sure glad I did. Joaquin called and said he finished a job early and would come early if I was available. He showed and completed the work making sure to not leave a mess. He was very considerate and made sure we were comfortable by having PPE equipment  cause of Covid-19 going on right now. After the work was complete he double checked to make sure everything was operating properly which led me to inquire about replacing my water softener. He explained that I had more options then to just replace by calling the manufacturer ( brand name ) and having a rebuild done on it to work again and would be cheaper then replacing, and that is what put it over the top for me. Instead of trying to take my money for a quick job he gave me options and wasn't pushing his product. I booked a appointment for him to come install one in a few days. Great service, great work ethic, and great company with a high amount of integrity! Thank you Joaquin!

This company is really top notch.  I have had to call them and just thought I would leave a message after 6pm and one time about 9pm.  Nope, someone answered the phone.  They took care of making an appt..  When the guys showed up, what a great group of workers.  They were knowledgeable, did not try and over price me.  They gave me options, AWESOME, AFFORDABLE,  I needed them in Burnet and Marble Falls, and they were so efficient and showed up on time. I have used them now 3 times, every time, great people. THANK YOU THANK YOU

My daughters bathtub was not draining properly and was filled with so much water that we could see to the drain to see what was causing the issue. Dominic quickly assessed the issue, removed hair build up and waived the service fee since it was a quick fix. Thank you!!

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