Best Businesses in Austin, TX

We started with another company that couldn't get to our water main leak for a full week.  We are now glad they were so busy, as it prompted us to keep searching, and we stumbled onto PLD.  Kevin, the owner, was responsive, prompt, professional, and honest.  Using sound waves he traced the water flow from the water main to the house, to quickly isolate and expose a segment of cracked PVC (2 ft deep), all the while taking time to discuss his methods for locating the leak.  Turns out Kevin is actually an engineer that just really enjoys this business.  Lastly, as for the cost, I'm pretty sure the other leak company would have charged us 20-25% more, plus Kevin recommended an affordable plumber to make the repair, saving us some more money.

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

Great service!  Raul was so friendly and responsive.  I had a need water pressure meter installed.  He made sure I was getting strong pressure in all of my faucets and shower heads.

I'm a new client of Ross Plumbing.  Clint replaced a damaged copper line with PEX - supporting a recirculating hot water pump attached to my water heater.  Ross Plumbing scheduled me quickly, and the repair is awesome.  Clint was knowledgable, super friendly and the price was fair.  Ross Plumbing is my go-to plumber moving forward.  Thank you again Clint!

Would definitely recommend the services of Ruben. He answered all my questions over the phone first and even asked if I could take a picture of the issue, then quoted me over the phone. I knew what to expect and what I was going to pay before he even came out. He worked with my work schedule and met me at my apartment exactly when he said he would, even called/text to confirm.

Very nice gentleman. He retrieved my grandmother's necklace that was gifted to me 19 years ago. I don't know what I would do without him. He gave me some plumbing tips and even cleaned up the area he worked on.

Looking for a family plumbing business? Call Ruben!!

Very impressed at the knowledge and corrections made to my irrigation system. Thank you so much

This was our first time dealing with the Greenshire Handyman service and will definitely use them again. AJ was professional, knowledgeable, and patient with us on ensuring our projects would get completed as we expected. Additionally, he took the time to explain the entire scope of work and absolutely made sure we were happy with the final outcome. He even touched up some items that needed some attention. The customer service was pleasant and attentive to leaving our home as clean as possible. Great to have this business be local to us and will definitely use them again!

Love this place! Has all the old school stuff. A little hard to find but well worth it!

I initially tried contacting A List Handyman via email about an issue I'm having at my house. I never received a response. I figured maybe it was just missed, and I contacted him instead through Yelp. He responded with a quote and that he was booked for the next two weeks. We made an appointment for him to come check out my issue after that two week period was up. He was a no-show for our agreed-upon time.

I do not recommend this company. Find someone who will actually respond and show up.

They are not the cheapest company in town.  But, I had 1 commode backing up when it was flushed, and after another well-known plumbing company in town and then an individual plumber, I called AAA Auger.  Joe came out that afternoon, felt I needed a new commode (did a plumber test) ...never mentioned by the other two people.  At this point, Joe put in a new commode and all has been well ever since!  

So, after spending over $400 with the first company, and I just didn't call the individual plumber back (these independent guys just don't have the proper tools in many cases), AAA charged me $597 (ugh!) to put in a new toilet.  I know I could have probably had it put in cheaper, but at least they know what they are talking about, and as of today the problem remains fixed!  And Joe was such a sweetheart!

Showed up right on time, courteous and efficient service and although the part I needed was not in stock they made sure everything was put back together so I'd have water and service while the part is on order.

What more could you ask?

Highly recommended.

The owner of this business is giving himself five star reviews, competitors one star reviews, and threatening lawsuits when he receives reviews he does not like. He's also attempting to circumvent Yelp's block feature by sending me argumentative compliments because I told him I would not be a party to a conversation online with someone threatening frivolous lawsuits. He seems to be a paranoid delusional, or, at the very least, has the constitution and maturity of a seven year-old-boy given his reaction (threatening me with a lawsuit) over a 3-star review. My opinion, of course, but he may be dangerous to others.

All this because I gave him a 3-star review with several concerns about the quality of their customer service and the level of professionalism (or lack of professionalism) one must have to leave one star reviews on all of his competitors pages (search Yelp for A&V Plumbing Bell Plumbing Rubio Septic, etc. Search Google for others.

Best plumbing experience we have ever had. We have used them for a few years and have always had a good experience. Andres was awesome very detailed oriented and knowledgeable. Thanks guys!

We asked for help with some stuff that we just couldn't fix on our own.
Came out when he said he would, was right on time.  Professional and courteous gentleman.  Helped us get our water system back on line after some serious freeze damage from URI 2021.  He knows how to fix stuff.  We would use his services again if needed.

For a company who prices themselves on top notch service I have had TWO terrible interactions with them. Shame on me for assuming giving them a second chance was a wise decision.
First, about a year ago they came to my home to do a AC tune up. I had a long call to get the appointment set up where I was told the technician would  wear boot overs, bring a ladder (as I shared it was needed) and other information. The technician showed up without a ladder, ate dinner on my patio (which was fine) BUT left his garbage including food wrappers and a root beer glass bottle along with paperwork, a chemical cleaner and sticker wrappers. Once inside, he asked to use my ladder which is too large to go upstairs. I told him this and he insisted on trying, scratching my freshly painted walls. Then when he realized the ladder was too large, he used my step stool and attempted to JUMP into my attic. I offered nicely and politely to reschedule my appointment countless times, which he declined. Due to jumping against my walls, he caused the bathroom mirror to fall and break into a huge mess. When it was all said I done, I was left with mud on my floors, my AC not serviced, a ladder and step stool to put away on my own, glass to clean up and his dinner mess to clean up. I left a review on the company vowing to never use them only to be bribed with gift cards, promises they would come rehang a bathroom mirror (never did) and free service for 2 years to give them another chance....I did....well that was a mistake....

I sold stocks at a bad time after I signed a contract to have them add 12 inches on attic insulation which they pressured me to do ASAP. I clear my schedule, take off work, sold stocks, and was prepared for the appointment only to have them cancel 24 hours before the appointment. I took a loss with the stocks and now will need to take another day off a work...

They spam call non stop to move appointments, to add sales calls with a lot of pressure, to follow up on appointments and to cancel appointments. No joke in 1 week I had 13 calls from them.

I do NOT recommend this company. Disorganized, untrained, unprofessional, and wildly expensive. They justify their prices by priding themselves on their customer service, but I can say with 100% certainly, they are one of the worst companies in Austin Texas.

Update: Michael comments below but I have NOT heard from the branch manager. Yelp doesn't let you message people or reply to comments. So Michael, I can't directly reply to you other than sharing the Austin Branch did NOT reach out to me like you said they would. Honestly, not surprised. The Austin office is a total mess. Customer service they preach....is maybe they worst I have ever experienced.

Justin Bandy and George spent many hours at my home in the freezing cold running wires,  grounding my house and prepping for a new electrical panel.  They were polite, considerate, professional.  They went out of their way to make sure I could keep working at my job while they did all of the electrical to make my home finally safe. When they come back next week to finish up, they are bringing a generator to plug my computer into so I won't miss any work.  I could not be happier with Jon Wayne and their amazing team of Justin and George.  Thank you guys!

Whoever is using the name The King of Drains on Yelp in Austin appears to be a scammer even though I believe there is a legitimate company by that name in San Antonio. Raymond Jones at 737-600-2552 showed up, took a look at the plumbing, talked about doing thousands of dollars of work, requested $485 for apparently doing nothing about our slow drain, could only be paid by Zelle or CashApp, had the payment rescinded by CashApp to protect me, and hasn't been heard from since. Do not engage with this person or you will regret it!

Horrible service. This guy is the rudest man I have ever spoke with. How can you run a business and talk to someone like that? I feel I should warn people not to use big John plumbing service. I filed a HUGE complaint with my home warranty company and they said I wasn't the only one. Wish I could give 0 stars.

I haven't used L&M plumbing but I saw this truck pull up to me a few nights ago in a Whataburger parking lot. I have posted a photo.
Not only did the lady driver park across two spots, she also parked over a disabled bay. There were no disability signs on the vehicle.

She wasn't there for a quick visit either. She was in there for about 30 minutes.

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