Best Businesses in Austin, TX

Kevin was very responsive to my text messages. Upon his arrival, he was very thorough conducting testing to determine the source of my leak/ break. He was honest as well. He heard my insurance company indicate they would pay a higher price, but he didn't increase his price.

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

Butch Marshall and his team are amazing. Reasonably priced, knowledgeable and professional! I have had them do work on my home and referred them several times. Everyone that I know that has had them come out was very pleased with their work. Even had someone contact me to get their number again after all their phone contacts were lost 'just in case' they need a plumber again. Highly recommend!

My Water Heater went out 12/27/2021. I called Ross Plumbing as recommended by a friend and the recording asked me to text the number with my information and the issue.  Cody contacted me that evening. I sent him a few pictures and explained the issue. He gave me a fair price and said he would move things around and get to it the next day if i approved of the price. I agreed.
He and a helper were at my house the next morning at around nine with the new Water Heater and were finished in very short order. My wife and I were impressed with his willingness and professionalism to answer any questions we had about the current job and any other questions we had about other issues in the house. I highly recommend Cody and Ross Plumbing.

Ruben is our friendly neighborhood plumber. Over the years, he has helped us replace toilets, repair toilets, replace entire plumbing lines, install water heaters - you name it! Ruben charges a fair price (and sometimes hasn't charged us at all for repairs) and does excellent work.

Needed a backflow test done so I texted Lauren and she replied promptly with the price. After checking with a few other businesses, this was the best price so I texted back to move forward with the test. They emailed me an invoice, did the test the same day. They emailed once it was completed, I paid online and received a receipt and copy of the report. The entire process was excellent and convenient!

AJ with Greenshire Handyman came by to paint some shutters on my home that I could not reach.  His team did a fantastic job.  The communication was excellent and timely and he was prompt.  He brought the supplies he needed and the shutters look great! Thanks AJ.

Just bought a part at Josco yesterday. The employee Matthew was knowledgeable, took me straight to the part and demonstrated how it should be installed. He said it should take about 10 min. to install. I had thought he cursed me by saying that but it really was a 10 min. Job! Looks like a strict return policy according to the receipt that is why I don't rate it a full five stars. Regular stocked merchandise has to be new and unopened, returned in 10 days for a refund minus a 15% restocking fee.

I wouldn't call Danny Tierney a handyman, although there is almost nothing he can't do ... I call him a craftsman.  I've used many excellent contractors and handymen over the years, but no one comes close to the level of professionalism, passion and talent that Danny has.  He replaced some windows for me.  Carefully measured once, came again to check before ordering, removed the old ones without damaging the walls, took the new windows apart to prime, paint, and put on the hardware. He removed every bit of weather stripping just so his paintbrush could get into every nook and cranny and rebuilt them, stained and beautiful and installed them with such care and meticulous attention to detail, it blew my mind. He stays as late as he needs to get the job done, no clocking off at 5pm.  And each day after he's done, there's no trace he's been, he cleans everything up and removes his work station.  Danny couldn't do a shoddy job if he tried, he won't rest until he's figured out what needs to be done and executed it to absolute perfection.  Selfishly I don't want others to know about him, but if you can get A List know you're in an exclusive club with a fabulous secret ... hands down, the best handyman in town!

They honestly don't even deserve 1 star. I had them scheduled to come out between 7:30-12 which to begin with is a big window. They call and tell me they are behind and can't be here until 4-6. At 4:35 I get a call that they can't come out until tomorrow. Absolutely ridiculous and not very professional. I wasted my whole day waiting on them. I called Will Fix it and they are scheduled to come between 9-11 on Monday.

San Marcos Plumbing was very friendly and gave an honest fair quote. They did a good toilet installation.  I highly recommend them.

Bill is awesome. We had a 911 plumbing situation on THANKSGIVING day! He saved the day right before all the guests arrived. We greatly appreciate his prompt service!!!

I have used this company for over 30 years.  They are reliable and friendly and do great work!  Allison is very fun to talk with and gets the job set up easily.  The work is good and I trust them to come in my house when I'm out on an errand.  They may seem a bit high, but I figure so is everyone else.  Quality is worth paying for.  All in all, they rock!

I highly recommend Highland Lakes Plumbing. Shannon did a great job on a difficult bathroom job. He is very fair priced and is a very hard worker and efficient with his time. I will definitely be hiring him for any other plumbing jobs.

Tech came out and diagnosed a bunch of problems and quoted us $9k in repairs but, of course, recommended we replace the entire system for around $19k.  
Thankfully we got a second opinion.  The tech from the second company came out, diagnosed a single point of failure and made the effort to find out that the part was under warranty; $350 total for the repair.  System has been running great since.  The tech said he had no idea what the first tech was talking about when I showed him the first quote for repairs and that we definitely shouldn't replace our entire 7 year old system.
Absolutely shameless.
I can't speak to the quality of their work, but before you find out, I'd recommend getting a second opinion to make sure the work they want to do even needs to be done.

I'm giving a 2 because the salesman was nice. I wanted a major overhaul of my system.  So I priced out with this company because a friend had used them.  They would not leave the bid, which went up the next visit, because I think that is a ploy.  Never had another company do that.  So I called a couple other companies for the same work.  This company was double the other two.  And to top it off I got a much better system as well.  I would say I saved 50% and bought a new car with that savings!

Ray was very polite. Arrive when they say they will arrive. Let you know what the issue is and price before starting work.

DO NOT USE THIS PLUMBER!!!!
These guys do not know what he is doing! He attempted to replace a recirculation pump w/ timer at our house. He arrives at the house without a long ladder and has to borrow it. He left the old sump pump sitting in the attic and left a pool of water. He also never turned it on before he left and the timer was not working. We were only able to find out about this matter when we had a different plumber stop by to give us a quote about adding a gas line. He went up to the attic to check on the BTU of the heater only to find out the mess the prior plumber had left. Our system would have burnt out had we not had discovered this in time!
They are unprofessional and terrible plumbers!

For starters, Doing one job at a time like their website claims, is absolute crap.  I lost count of how many times Lucy & Tom (master plumber & proj mgr) actually told us they had too many jobs to keep up with & were so busy; I really need to get over to this one in Westlake Hills, so yours HAS to be finished tomorrow even though there were SO MANY problems left unaddressed! We chose L&M based on the reviews & photos on their site & regret it. To be told straight to her face that this is not a job we want to take photos of for our website by Lucy herself blew my roommate away & proved their true work ethic. She wasn't talking about design, colors, etc. the work is so poor & shoddy she didn't want to take credit for it! Fortunately, I work in Facilities & have had many opportunities to share the experience with other coworkers & industry professionals and refer them elsewhere. I will be the first to say my roommate's house has a lot of problems, its run down, but this bathroom was remodeled by people who didn't care about their workmanship & its abundantly clear in the photos taken the day Tom left after arguing this was as good as anyone would do. 3 times my roommate had to demand the painters come back because they did such a crappy job. If you saw it yourself (contact me, I'll be happy to share pictures & offer better referrals), you would think my friends painted it & say, man, yall should have hired some professionals! On the tub, there were two different colors of caulk used. It's messy & my roommate confronted Tom about it several times-he told her it was the best they could do & anyone who does this would have the same results. You can barely push on the shower wall but hear it cave in, stick to the hardy plank behind it & pop back up. She pointed that out too & Tom actually told her don't worry it's glued down real good around the edges. I'm not takin' it off now! Seriously?! I will give credit that they came up w/some solutions to the walls being uneven around the vanity & chose good quality parts, but the actual work they did is just embarrassing. We feel like we were ripped off in the worst way & taken advantage of since we did complain repeatedly, send photos of our concerns to Lucy & were basically bullied into backing down because they were just too busy to deal with our small project! When Lucy came & did the initial quote my roommate told her she didn't want it painted or tiled and that money was an issue. Lucy pushed & insisted on including the costs in the quote anyway-we asked for a breakdown & couldn't get one; Lucy guaranteed we'd be happier having them do it. We both really wish we'd not backed down to her bullying & done it ourselves! Tom again said after the 3rd time the painters came back that nobody would cut a line straighter than this! There's paint on shower walls (he says, well, just scrape it off  Um, I'm sorry, I shouldn't have to scrape it off!), paint running over the line where the tile meets the wall, door frame/ceiling look horrendous. But L&M will no doubt be quick to tell you they use contractors for that & can't control them...Lucy had to come out herself to fix some plumbing issues because they were so busy (doing one job at a time HA!) that she couldn't get her go-to guy to come do it for her. He had to come anyway the next day. Nobody who visits sees that work though, they see the tacky paint lines, the messy caked on caulk that's different colors, the gaping openings where the side panels of the shower should meet. You can't convince me water's not getting in there like Tom claimed. There are huge gaps where two of the walls meet that weren't caulked at all, much less in different colors! L&M overcharges for the quality, doesn't care about their actual customers wants/requests & steamrollers you into paying for what L&M will get the most money for, adding on extra things you specifically said you didn't want while talking down to you like you're a complete moron until you give in & agree stupidly thinking that, as professionals, they must know best. They rush through jobs without taking care of the things that are most noticeable cosmetically.My roommate actually asked Tom point blank: Tom! If this were in your home, would you leave it like this? he sheepishly said, Well, no I wouldn't so she said, ok, then don't expect me to accept it in mine! She complained & let him know she was not happy, she'd already emailed Lucy several times about concerns, including photos (we still have the emails too) & everytime it was just pushed off. They made her feel so inferior that it just became easier to get them out!Having the messes & carelessness fixed doesn't even matter anymore but we are both making absolutely sure to share this with everyone we meet & let them know this is not the place they want to take their business to. I'm glad I've had the opportunity to keep at least 4 people from taking business here simply by showing them the photos.

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