Best Businesses in Austin, TX

We started with another company that couldn't get to our water main leak for a full week.  We are now glad they were so busy, as it prompted us to keep searching, and we stumbled onto PLD.  Kevin, the owner, was responsive, prompt, professional, and honest.  Using sound waves he traced the water flow from the water main to the house, to quickly isolate and expose a segment of cracked PVC (2 ft deep), all the while taking time to discuss his methods for locating the leak.  Turns out Kevin is actually an engineer that just really enjoys this business.  Lastly, as for the cost, I'm pretty sure the other leak company would have charged us 20-25% more, plus Kevin recommended an affordable plumber to make the repair, saving us some more money.

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

Butch Marshall and his team are amazing. Reasonably priced, knowledgeable and professional! I have had them do work on my home and referred them several times. Everyone that I know that has had them come out was very pleased with their work. Even had someone contact me to get their number again after all their phone contacts were lost 'just in case' they need a plumber again. Highly recommend!

My Water Heater went out 12/27/2021. I called Ross Plumbing as recommended by a friend and the recording asked me to text the number with my information and the issue.  Cody contacted me that evening. I sent him a few pictures and explained the issue. He gave me a fair price and said he would move things around and get to it the next day if i approved of the price. I agreed.
He and a helper were at my house the next morning at around nine with the new Water Heater and were finished in very short order. My wife and I were impressed with his willingness and professionalism to answer any questions we had about the current job and any other questions we had about other issues in the house. I highly recommend Cody and Ross Plumbing.

Ruben is our friendly neighborhood plumber. Over the years, he has helped us replace toilets, repair toilets, replace entire plumbing lines, install water heaters - you name it! Ruben charges a fair price (and sometimes hasn't charged us at all for repairs) and does excellent work.

Needed a backflow test done so I texted Lauren and she replied promptly with the price. After checking with a few other businesses, this was the best price so I texted back to move forward with the test. They emailed me an invoice, did the test the same day. They emailed once it was completed, I paid online and received a receipt and copy of the report. The entire process was excellent and convenient!

Great communication, on-time service, beyond satisfactory work, fair pricing, left zero mess behind, very efficient and will reach out for any other handyman needs.

It's going to happen to you eventually--you're going to have a problem with your plumbing. And guess what? If you're trying to DIY the problem (like me), Lowe's, Home Depot, or any of those other big-box, home improvement stores WON'T always have the part you're looking for.

Josco Plumbing Supply is one of many parts supply shops wedged on to the dusty, and always busy, Industrial Blvd in South Austin. Did I mention they're small? If you're driving by and you blink, you'll miss it.

Don't let that sweat you, though. When I walked in to the store, with only a picture of the part (an American Standard faucet stem) on my cell phone, an employee quickly replied That's American Standard...Yeah, we have that.

All the parts on my list? They had them. Silicone grease? Got it. Extra washers? Done. Everything was competitively priced, too. The entire process only took a couple of minutes and couldn't have been easier.

I hope to never use them again (because that means I'll be fixing something else!), but knowing that I will, it's good to know a place like Josco Plumbing Supply exists.

We are very pleased with Danny. He is a standup guy and helped us out on Xmas eve when everyone was closed. We are so glad we found him. We will call him next time for our emergencies because he comes through when you need him.

We have used this company 3 times in the past 12 months.  There is no extra charge for weekends or after-hours calls, and estimates are free.  Our workmen have always been respectful and knowledgeable, and have solved our problems quickly.  The estimate is the actual price you pay, and many times they add an unexpected discount.  (Last time we got a certain amount off for being patient in awaiting our plumber.)  We will call this company any time that we have plumbing needs!

Terrible! I had something serviced and the guy showed up huffing and puffing and cussing! They need to come out TWO times to give me a bid. Horrible customer service!! Don't use them

Bill and Diane Pair with Pair Plumbing & Septic have provided me with excellent customer service and work.  My farm is located about 20 miles from Cameron and recently all of my pipes froze and and broke due to the freeze.  The guys they sent to asses the damage were very professional and quickly identified the problem. The Pair's  were responsive and sympathetic to my needs and repaired my pipes.  This was not the first time we have had them service the farm, really good people.  Diane is a really sweet lady, more of a peach than a Pair!

This is the second time they have responded after a big freeze.  My water pipes froze and broke.  I'm guessing this happened on Thursday.  Today I noticed water running out from under my house, across my yard and down the alley several hundred yards.  They came within an hour of my calling.  There must be hundreds of broken pipes in Austin now beginning to thaw and leak.

We asked for help with some stuff that we just couldn't fix on our own.
Came out when he said he would, was right on time.  Professional and courteous gentleman.  Helped us get our water system back on line after some serious freeze damage from URI 2021.  He knows how to fix stuff.  We would use his services again if needed.

Having been a homeowner for over 40 years, I was more impressed with Goettl's service than any other AC company I've used. The company's communication was outstanding, from my first contact throughout the service. I heard about their AC Tune-Up for $129 on a radio ad (goettl.com/air-condition…), and I figured I'd give it a try on my 15-year-old unit. The technician who visited (Derrick) was very experienced and professional. I could not believe the thoroughness of the process. Using numerous sophisticated devices he checked out everything about the equipment. I got numerous photos showing what was inspected and cleaned. Derrick cleaned all the important parts better than they've been cleaned before. I felt I got a very honest assessment about my system, and I decided to sign-up for the membership that provides annual AC, heating and plumbing assessments. I attached just a couple of the photos I received.

This group has done service work for my parents for a couple years. In general, they are competent so 2 stars. However, they are always overpriced and yet manage to make the folks feel like they're doing / getting amazing work. The last straw was a busted water heater that was going to take them an extra day to do and cost enough that I called around for a 2nd opinion. That group (well known & well reviewed on Yelp, not a fly-by-night group) showed up and fixed the problem that day for 33% less than the JW price. Also, do not pay to join the 'Rescue Club'. It's not worth it.

He did fix my initial problem, but then he talked me into more.  At which point the accounting started getting Really strange.  send me money became a refrain alternated with but I'm saving you so much  I ended up over paying him $1297.  And in stead of just mailing me that money, he wanted to give me a check for the entire amount I had paid and then I woud give him a check for what I owed.  When I told him his check would have to clear before I could give him another check, he has quit calling.  

This seems like a scam to me

I have a contract with a homeowners warranty co. for my rental property.  Therefore,when I have an issue with repairs, I contact the warranty co. and they send me the repairman,with no input from me as to whom they are sending.  I had not heard of  Big Jon Plumbing,and I am in the Austin area.
First of all they got my call for service around 10am,and they promised to be there around noon. They showed up around 12:15 and got to work.

They were courteous,timely and efficient,and took care of the problem quickly,and I can rest easy knowing everything was done professionally.

I think they said they were based in Kyle,but service the Austin area also.

I haven't used L&M plumbing but I saw this truck pull up to me a few nights ago in a Whataburger parking lot. I have posted a photo.
Not only did the lady driver park across two spots, she also parked over a disabled bay. There were no disability signs on the vehicle.

She wasn't there for a quick visit either. She was in there for about 30 minutes.

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