Best Businesses in Austin, TX

Kevin was awesome .. I have a 400 foot run from meter to my house .. Kevin found leak with in a few min of arriving ... He left and I had plumber come fix the leak ... :(  ... only to find that we still had a leak somewhere else .. called Kevin and he came right back with out charging me an additional trip charge.  Leaks were solved and all is good now.  Thanks Kevin for being a real professional.  Bruce and Peggy - Canyon Lake, Tx

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

I spoke with three plumbers and chose Butch at Marshall Plumbing for his knowledge over the other two highly recommended plumbers.  He was the lowest bid on a job involving 13 individually owned condos.  He was on time, very professional and all of the owners were very satisfied with his work on an older property.  He did such a good job he was asked back the next week to install four additional toilets.  He charged us a lower rate than expected and actually provided some parts and much knowledge at no extra charge.  I will use him again on larger commercial or small residential jobs.

My Water Heater went out 12/27/2021. I called Ross Plumbing as recommended by a friend and the recording asked me to text the number with my information and the issue.  Cody contacted me that evening. I sent him a few pictures and explained the issue. He gave me a fair price and said he would move things around and get to it the next day if i approved of the price. I agreed.
He and a helper were at my house the next morning at around nine with the new Water Heater and were finished in very short order. My wife and I were impressed with his willingness and professionalism to answer any questions we had about the current job and any other questions we had about other issues in the house. I highly recommend Cody and Ross Plumbing.

Would definitely recommend the services of Ruben. He answered all my questions over the phone first and even asked if I could take a picture of the issue, then quoted me over the phone. I knew what to expect and what I was going to pay before he even came out. He worked with my work schedule and met me at my apartment exactly when he said he would, even called/text to confirm.

Very nice gentleman. He retrieved my grandmother's necklace that was gifted to me 19 years ago. I don't know what I would do without him. He gave me some plumbing tips and even cleaned up the area he worked on.

Looking for a family plumbing business? Call Ruben!!

Very impressed at the knowledge and corrections made to my irrigation system. Thank you so much

This was our first time dealing with the Greenshire Handyman service and will definitely use them again. AJ was professional, knowledgeable, and patient with us on ensuring our projects would get completed as we expected. Additionally, he took the time to explain the entire scope of work and absolutely made sure we were happy with the final outcome. He even touched up some items that needed some attention. The customer service was pleasant and attentive to leaving our home as clean as possible. Great to have this business be local to us and will definitely use them again!

I purchased multiple toto drake 2 commodes as a plumbing company owner was given a lesser toilet than i payed for . It was a big problem with my homeowner who noticed after, my guys left they are fraudulent in my opinion will never ever spend any money at josco they are just a rip off company who won't make things right so i can prove everything i said !!

Dan has been invaluable in my expansion of Sugar Studios- from building custom concrete countertops, installing custom flooring & carpeting,hanging wallpaper, electrical and plumbing, he has proven to be a savior!!

Came out to fix my bathroom sink clog and before he left I started testing my other faucets and sure enough my kitchen sink won't drain now. We showed Colby Briggs (the plumber) and he just suggested we get some chemical from a plumbers supply store. He left and did not finish the job. My kitchen sink was not clogged before they got here. I need my kitchen sink more than my bathroom sink. We called that night 9/3/2019 to have them send someone else out and it is now 6:45pm on 9/4/2019 and still no one has showed up to fix the problem. Very disappointed and out $200 bucks. Would not recommend to anyone. Replied to this review with out right lies from both the owner and plumber. You can see for yourself in his reply to me. He never offered to fix my sink, he told us to go buy Thrift (which is illegal to sell to un-licensed/uncertified non plumbers) from Ferguson's and wrote down the names of two people to talk to and where they were located on my invoice. Why would I not fix my kitchen sink when I have dishes to wash and kids that use that sink all day everyday. He left and did not finish the job. Going to report them to the better business bureau. Update 9/5/2019 Got contacted by the owner by private yelp message that they would come out and fix the problem at no extra cost, however due to him implying I am a liar I was not comfortable with anyone from his company coming out and touching my plumbing again. He then messaged again implying that I am lying and then called me ignorant. I have screen shot the conversation to show the BBB. This is unbelievable. I can not fathom how this business can treat people in such a way and not get closed down. Shame on you David.

Showed up right on time, courteous and efficient service and although the part I needed was not in stock they made sure everything was put back together so I'd have water and service while the part is on order.

What more could you ask?

Highly recommended.

Bill is awesome. We had a 911 plumbing situation on THANKSGIVING day! He saved the day right before all the guests arrived. We greatly appreciate his prompt service!!!

I've used these guys for decades and can't recommend them enough.  Barry's always been the guy who shows up.  They answer the phone, they send someone as quickly as possible, the job gets done.  Love these guys.  Highly, highly recommended.

I highly recommend Highland Lakes Plumbing. Shannon did a great job on a difficult bathroom job. He is very fair priced and is a very hard worker and efficient with his time. I will definitely be hiring him for any other plumbing jobs.

This is a great company with highly professional service people. My technician was Jared, he explained everything clearly and in detail so I could understand. I give them 5 out of 5 for their excellence. Thanks for all your hard work and I will see you again in the spring.

They install brand new system In 2015. In August 2019 compressor went out. Tito the service manager says because we didn't keep up our $70 a month insurance we were screwed. Please stay far away from these people

He did fix my initial problem, but then he talked me into more.  At which point the accounting started getting Really strange.  send me money became a refrain alternated with but I'm saving you so much  I ended up over paying him $1297.  And in stead of just mailing me that money, he wanted to give me a check for the entire amount I had paid and then I woud give him a check for what I owed.  When I told him his check would have to clear before I could give him another check, he has quit calling.  

This seems like a scam to me

Horrible service. This guy is the rudest man I have ever spoke with. How can you run a business and talk to someone like that? I feel I should warn people not to use big John plumbing service. I filed a HUGE complaint with my home warranty company and they said I wasn't the only one. Wish I could give 0 stars.

For starters, Doing one job at a time like their website claims, is absolute crap.  I lost count of how many times Lucy & Tom (master plumber & proj mgr) actually told us they had too many jobs to keep up with & were so busy; I really need to get over to this one in Westlake Hills, so yours HAS to be finished tomorrow even though there were SO MANY problems left unaddressed! We chose L&M based on the reviews & photos on their site & regret it. To be told straight to her face that this is not a job we want to take photos of for our website by Lucy herself blew my roommate away & proved their true work ethic. She wasn't talking about design, colors, etc. the work is so poor & shoddy she didn't want to take credit for it! Fortunately, I work in Facilities & have had many opportunities to share the experience with other coworkers & industry professionals and refer them elsewhere. I will be the first to say my roommate's house has a lot of problems, its run down, but this bathroom was remodeled by people who didn't care about their workmanship & its abundantly clear in the photos taken the day Tom left after arguing this was as good as anyone would do. 3 times my roommate had to demand the painters come back because they did such a crappy job. If you saw it yourself (contact me, I'll be happy to share pictures & offer better referrals), you would think my friends painted it & say, man, yall should have hired some professionals! On the tub, there were two different colors of caulk used. It's messy & my roommate confronted Tom about it several times-he told her it was the best they could do & anyone who does this would have the same results. You can barely push on the shower wall but hear it cave in, stick to the hardy plank behind it & pop back up. She pointed that out too & Tom actually told her don't worry it's glued down real good around the edges. I'm not takin' it off now! Seriously?! I will give credit that they came up w/some solutions to the walls being uneven around the vanity & chose good quality parts, but the actual work they did is just embarrassing. We feel like we were ripped off in the worst way & taken advantage of since we did complain repeatedly, send photos of our concerns to Lucy & were basically bullied into backing down because they were just too busy to deal with our small project! When Lucy came & did the initial quote my roommate told her she didn't want it painted or tiled and that money was an issue. Lucy pushed & insisted on including the costs in the quote anyway-we asked for a breakdown & couldn't get one; Lucy guaranteed we'd be happier having them do it. We both really wish we'd not backed down to her bullying & done it ourselves! Tom again said after the 3rd time the painters came back that nobody would cut a line straighter than this! There's paint on shower walls (he says, well, just scrape it off  Um, I'm sorry, I shouldn't have to scrape it off!), paint running over the line where the tile meets the wall, door frame/ceiling look horrendous. But L&M will no doubt be quick to tell you they use contractors for that & can't control them...Lucy had to come out herself to fix some plumbing issues because they were so busy (doing one job at a time HA!) that she couldn't get her go-to guy to come do it for her. He had to come anyway the next day. Nobody who visits sees that work though, they see the tacky paint lines, the messy caked on caulk that's different colors, the gaping openings where the side panels of the shower should meet. You can't convince me water's not getting in there like Tom claimed. There are huge gaps where two of the walls meet that weren't caulked at all, much less in different colors! L&M overcharges for the quality, doesn't care about their actual customers wants/requests & steamrollers you into paying for what L&M will get the most money for, adding on extra things you specifically said you didn't want while talking down to you like you're a complete moron until you give in & agree stupidly thinking that, as professionals, they must know best. They rush through jobs without taking care of the things that are most noticeable cosmetically.My roommate actually asked Tom point blank: Tom! If this were in your home, would you leave it like this? he sheepishly said, Well, no I wouldn't so she said, ok, then don't expect me to accept it in mine! She complained & let him know she was not happy, she'd already emailed Lucy several times about concerns, including photos (we still have the emails too) & everytime it was just pushed off. They made her feel so inferior that it just became easier to get them out!Having the messes & carelessness fixed doesn't even matter anymore but we are both making absolutely sure to share this with everyone we meet & let them know this is not the place they want to take their business to. I'm glad I've had the opportunity to keep at least 4 people from taking business here simply by showing them the photos.

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