Best Businesses in Austin, TX

Kevin answered our call early in the morning from a leak we noticed the day before. He had jibs early in the day but made an appointment for mid afternoon. He showed up earlier than expected and found the leak within a few minutes. He had recommended a Plummer but they were booked. He agreed to fix it himself. Which he did. The job was complete within a few hours. If you're looking for someone to find your leak Kevin is your guy. Very pleased with his response and service.

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

Butch Marshall and his team are amazing. Reasonably priced, knowledgeable and professional! I have had them do work on my home and referred them several times. Everyone that I know that has had them come out was very pleased with their work. Even had someone contact me to get their number again after all their phone contacts were lost 'just in case' they need a plumber again. Highly recommend!

Ross Plumbing is 1000% committed and determined to fix your problem. They are very responsive and always show up on time. They are high-quality plumbers who are amazing people.
Ross Plumbing was recommended to me by the folks at Glass Well and I'm glad they did. Cody and Clint have taken care of several fairly routine plumbing issues for me and have been prompt, courteous, and reasonable.
More recently I've had a water heater problem. They replaced it but there were still issues. Over a couple of weeks they came out several times (no charge) and tired different solutions. When I mentioned I had a high flow rate on my water softener but no one could find a leak, even the plumbers with fancy technology, Clint ruled out other issues and finally discovered that yes, there was a slab leak from the water heater. We had all been stumped for months, but using reason and the process of elimination, plus his plumbing knowledge, Clint nailed it. Although it will be costly to fix this, at least now I know what the problem is and we can work around it till it's fixed. And if this ends up being a job beyond the scope of what Cody Ross Plumbing does, I will use Leroy Ross (Cody's father), who does construction plumbing.
In summary, they're the best around on all fronts. I cannot rate them high enough for what they've done.

Would definitely recommend the services of Ruben. He answered all my questions over the phone first and even asked if I could take a picture of the issue, then quoted me over the phone. I knew what to expect and what I was going to pay before he even came out. He worked with my work schedule and met me at my apartment exactly when he said he would, even called/text to confirm.

Very nice gentleman. He retrieved my grandmother's necklace that was gifted to me 19 years ago. I don't know what I would do without him. He gave me some plumbing tips and even cleaned up the area he worked on.

Looking for a family plumbing business? Call Ruben!!

Very impressed at the knowledge and corrections made to my irrigation system. Thank you so much

I moved to the area recently and was happy to find Greenshire Handyman. AJ was very responsive, arrived on time and installed my front storm door quickly.  I'm very happy with the results and will definitely reach out to for assistance with other home projects I need completed!

It's going to happen to you eventually--you're going to have a problem with your plumbing. And guess what? If you're trying to DIY the problem (like me), Lowe's, Home Depot, or any of those other big-box, home improvement stores WON'T always have the part you're looking for.

Josco Plumbing Supply is one of many parts supply shops wedged on to the dusty, and always busy, Industrial Blvd in South Austin. Did I mention they're small? If you're driving by and you blink, you'll miss it.

Don't let that sweat you, though. When I walked in to the store, with only a picture of the part (an American Standard faucet stem) on my cell phone, an employee quickly replied That's American Standard...Yeah, we have that.

All the parts on my list? They had them. Silicone grease? Got it. Extra washers? Done. Everything was competitively priced, too. The entire process only took a couple of minutes and couldn't have been easier.

I hope to never use them again (because that means I'll be fixing something else!), but knowing that I will, it's good to know a place like Josco Plumbing Supply exists.

Danny is the best handyman I've ever had the privilege of working with. He takes pride in his work, and will never settle for anything less than the best job done and a very satisfied customer. He's always able to help with whatever odd job or broken thing around the house we throw his way. Danny has helped us out twice now, and he'll definitely be back next time we need a handyman.

Always use these guys for my plumbing needs, and recommend them to friends whenever someone is looking for a plumber.

I would not recommend this plumbing company. The men that were sent out from this company were unskilled and seemed lost about how plumbing works in a home.

Pair Plumbing and Septic came out and identified both of my plumbing problems that no one else could find. Their service and expertise was A+. They also cleaned out my septic at a reasonable price in a timely manner. Thank you Pair Plumbing for your customer care and professional service. I will use you again and refer you friends and family. I think the bad review they got sounds more personal than the actual service they provide.

So I just called based on a recommendation from a website.  The woman answered the phone and I told her I needed an estimate.  She said she would have to put me on a brief hold.  I waited but the hold was NOT brief.  Seven minutes later I disconnected.

Excellent service and detailed work.  Shannon was ready and willing to help us with our clogged system on a Saturday morning, which we appreciated very much!

Very experienced and attentive to all details at our brand new house.

Highly recommended for all plumbing services!  Six Stars

We had a problem with our waterheater just before the winter holidays.  Chris came to help us and he is courteous and professional. He explained the problem in details and told us why it need to be replaced. The cost of the replacement is written upfront and explained clearly before the work is performed.

Just FYI.  We called them to come out and service our furnace for the winter.  The guy said he found a gas leak and something else wrong.  Not saying those problems weren't real, but talked to my mom yesterday, she had had them come out to service her furnace as well a few days back.  She lives on the other side of town.  The technician also told her that she had a gas leak.  Instead of the $79 to service the furnace, she paid $256.  I guess there's not much you can do if you don't want a gas leak, but my mom's house is like 50 years old and ours is 8.  Funny that we got the same diagnosis from the same company.  UPDATE:  79$ service call, final tally: $552.  Probably because we live on a more affluent side of town.  Caveat emptor.

Ray was very polite. Arrive when they say they will arrive. Let you know what the issue is and price before starting work.

My home warranty sent my work order to Big Jon on a Wednesday. Thursday morning  I got a call from Jon to schedule the service for that coming Saturday between 8:30 a.m. - 9:00 a.m. This was good because Saturdays are the only day in the week... every week, that we can ever do a service call.

On Saturday I cleared my morning schedule for the service. At 9:00 a.m. there was no sign of Jon. I called him and asked if he was on his way. I felt like he didn't even remember me, I had to remind him of my address. He said he was at an emergency call and would be over in the next 1 to 2 hours.

Well, two hours later I called him and got his voicemail. My husband called... got his voicemail. I called the home warranty company and they... got his voicemail. Ten hours later, I sit here with the issue still not addressed, no service call, no call ever from Jon with no explaination... nothing.

Pretty upsetting considering I wasted my entire day, the one day of the week I am able to spend on errands, etc. to sit at home and stare out the window waiting for this guy to show up.

After dealing with Lucy Moreno and her business I think I have a pretty good idea of what it is like to go through a terrible divorce: I trusted the wrong person who repeatedly broke their promises to me and ultimately I spent a lot of money and needed legal counsel to make an awful person leave my life while praying they don't destroy my house in the process.
I contracted with this business to remodel my kitchen. In the beginning the initial project manager (Tom Estes) warned me that I would have to get tough with Lucy and basically kiss her butt if I was going to get her to perform all the stuff she promised to do. That was insane to me, I was baffled that her own sub was undermining his boss, and I shouldn't have to get tough with anyone who I was paying to provide services they enthusiastically agreed to do.  Tom also said that the comment Lucy hears most often from her clients is You lied to me! Lucy assured me that there would be no cost overruns, they wouldn't do anything we didn't agree to do in writing, I'd be happy with their quality work, etc.  
It turns out this business wrote the book on dirty contractor tricks. Every other day I was getting messages that work was cancelled and they'd have to start up another day. My favorite excuse was that when work couldn't start on a Monday for whatever reason, she claimed that it was easier to work a full five day week then to get started mid-week and only work a couple of days in a row so progress was pushed off until the following Monday. Sure, her crew totally isn't sitting around not making any money on another smaller project she didn't want to turn down in favor of my project because working a 3 or 4 day week is so complicated.
Even though our contract was fixed-price Lucy constantly hit me up for the cost of items she either forgot to include in the price or she didn't want to pay for.  Seemed like it was always a pushy, high-pressure sell to get me to agree to something now now now, the guy is here he can do it or he'll have to come back later type of thing. I always said no, and when I'd ask her why she doesn't think the contract means she has to cover it she'd throw up her hands and say hey, I won't  fight you on this one. I didn't want to fight either, I just wanted my contractor to do what they said they would do!
When I found substandard work in progress and complained I was told to relax and stop bringing these things to her attention because they're not finished and there's nothing to worry about. When I called her attention to inferior work upon completion I was blamed for not catching the poor quality work in progress and directing the sub to fix it (which under agreement I could not even do, the homeowner cannot direct subs). Everything was blame the homeowner, including the fact that I was trying to turn an old carport into a kitchen, something that was abundantly clear to this business when they bid on the project.
The previous reviewer totally nailed it: Lucy is a bully, and with a volatile combination of arrogance and stubbornness to the point of being surreal.  While standing in my kitchen as her subs ripped up parts of my new wood floor to redo it for the second time (and only after bitter complaining on my part) she refused to acknowledge that there had been any problems on my job and that we do quality work, we get nothing but compliments. Say what?!?  I had to hear that's the best that can be done until I argued, and argued, and argued, and argued to get things fixed. The project suffered from lack of oversight and management, with Lucy and much of her subs apparently incapable of applying logic or common sense to the work.  I spent more than one evening surveying what was supposed to be my fabulous new kitchen completely in tears trying to comprehend the insane mind that could think this kind of work was acceptable.  I must admit that a couple of her subs were honest, hardworking guys who obviously cared more about quality and customer service than Lucy did.
When the project failed to pass the electrical inspection Lucy doubled-down and refused to do any more work until I gave her the final payment, which clearly is not due by contract until all the work is done and the liabilities are cleared.  Lucy literally stated she did not care about the terms of our contract, she just wanted to be paid (greatest email ever, got it in writing, thank you!). Never mind the fact that it didn't pass the city inspection or that a sub (who had been fired early in the project before demo even started) had attempted to file an invalid lien on my property. She makes up the rules as she goes along and I don't think she ever even actually read the contract that we signed.  Her work ethic reminds me of a drug-addict: lie and do whatever it takes to get the money and always deny any problems exist.

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