Best Businesses in Austin, TX

Kevin and Precision Leak Detection are probably the best company you could call on if you are experiencing a water leak and aren't able to locate it or sure where to turn. We had a water leak at our house that was most likely located in our slab (as it was not showing itself anywhere else and we could hear the water running/see meter running). We were unsure who to call or what to do as we knew costs on something like this can easily skyrocket and we wanted to be smart about how we went about handling this. The first plumbers we called out couldn't find anything and recommended we wait to let the leak show itself (not a good idea) and other plumbers we spoke to could only start opening walls and tearing through things to search for it. Another leak detection company was extremely expensive and booked weeks out. Kevin was so knowledgeable and experienced that we were quickly confident we made the right decision. He was able to locate the main leak in our slab pretty quickly and help us talk through some ideas for repair with a plumber. He uses a lot of different tools that help him locate the leak/lines/manifolds with the least amount of invasiveness to your property. Once we made that necessary repair we later discovered we had a second slab leak and Kevin went above and beyond to work with us on coming back out to locate that. He was patient, thorough, never did we feel that he was in a rush to leave and just really cared that we were able to identify the problem and again talk through some ideas for repairs. He gave us some guidance and walked us through some steps over the phone to help us out. We were extremely anxious about the whole process and cost to get to the bottom of our problem, as we've had a lot of other unexpected costs recently, and Kevin and Precision Leak Detection were just the right team we were supposed to cross paths with. We know without a doubt we would not have gotten the same level of service and care from another company. Should we ever need their services again, fingers crossed, we would use them again in a heartbeat and refer our friends/family. Thank you Kevin and Precision Leak Detection. God bless!

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

I spoke with three plumbers and chose Butch at Marshall Plumbing for his knowledge over the other two highly recommended plumbers.  He was the lowest bid on a job involving 13 individually owned condos.  He was on time, very professional and all of the owners were very satisfied with his work on an older property.  He did such a good job he was asked back the next week to install four additional toilets.  He charged us a lower rate than expected and actually provided some parts and much knowledge at no extra charge.  I will use him again on larger commercial or small residential jobs.

My Water Heater went out 12/27/2021. I called Ross Plumbing as recommended by a friend and the recording asked me to text the number with my information and the issue.  Cody contacted me that evening. I sent him a few pictures and explained the issue. He gave me a fair price and said he would move things around and get to it the next day if i approved of the price. I agreed.
He and a helper were at my house the next morning at around nine with the new Water Heater and were finished in very short order. My wife and I were impressed with his willingness and professionalism to answer any questions we had about the current job and any other questions we had about other issues in the house. I highly recommend Cody and Ross Plumbing.

Ruben is our friendly neighborhood plumber. Over the years, he has helped us replace toilets, repair toilets, replace entire plumbing lines, install water heaters - you name it! Ruben charges a fair price (and sometimes hasn't charged us at all for repairs) and does excellent work.

Needed a backflow test done so I texted Lauren and she replied promptly with the price. After checking with a few other businesses, this was the best price so I texted back to move forward with the test. They emailed me an invoice, did the test the same day. They emailed once it was completed, I paid online and received a receipt and copy of the report. The entire process was excellent and convenient!

I moved to the area recently and was happy to find Greenshire Handyman. AJ was very responsive, arrived on time and installed my front storm door quickly.  I'm very happy with the results and will definitely reach out to for assistance with other home projects I need completed!

My plumber suggested I go down Industrial Blvd and check out the toilet options in the plumbing supply stores.  Based on some reviews, I figured I may be met with some attitude from the staff going in as a mere lady homeowner instead of either being
A) An actual plumber or B) A man.

I went to two places. Joscos and Moore Supply. Both places were places I'd go again. Neither of them gave me attitude for being a lady who had some questions.  If anything, they were quite polite, friendly and even humorous.:)  

I purchased from Joscos because they had the brand I was looking for. However, If I needed a supplier from Moore I'd readily purchase from them as well.

Back to Joscos:
I talked to a few folks in the store, they were welcoming and helpful. Talked me through all the brands/ prices / features that I was looking for in the toilet. (Full disclosure - I did come in having done some research, so I wasn't expecting them to give me a full plumbing 101 class or anything.)

Jonathan helped me select the commodes I wanted, gave me some good pricing (I compared, so I know.) and then even was helpful when I had to call back to double check features such as the rough in dimension.

Danny was amazing! We originally called him in to install a couple deadbolts on 2 doors in the house. At first I thought I would do it myself, but once I realized it was a lot more work than I had anticipated, we called in Danny. He was very courteous and friendly and quoted us for 1 hour worth of work. Not only did he install the deadbolts like we asked, he also fixed problems on both doors (one was not closing all the way and one was jamming) so they would close properly. He also patched up several areas around the door where paint has been chipped off throughout the years.

Once he was wrapping up, we were talking and I mentioned how one of the bathtubs in the house was not draining anymore so we couldn't use it. It turns out he is a plumbing expert too. Withing 15 minutes, the drain was back in working condition!

I live in a very old house so there are a lot of issues that need to be addressed. Finding a friendly, honest, and trustworthy handyman like Danny is rare, so we are very glad to have met him. I will definitely be calling him back when we are ready to tackle some of the other issues in the house. A List is a company I'd feel confident recommending to my friends and family. Thanks again Danny!

Been experiencing low-water pressure throughout my house for several months and their outstanding technician Adamson came by and immediately identified my problem...exterior pressure valve.  Also recommended a new water tank (15 years old) due to signs of rusting on the exterior, also replaced.  Financed the new valve and water tank replacements through them (Synchrony Bank had several options to choose) with a 2-year no interest loan...GREAT!  Thanks for your great response and service!

I have used San Marcos plumbing for several years and have never been over-charged or misled about repairs.  They have installed a water softener and hot water heater for me and made an emergency repair to a broken supply line. They have never talked down to me because I am a woman (my pet peeve, since I am a competent mechanic) or been anything but respectful and friendly. The one time there was a misunderstanding regarding a charge, Victoria made it right. Remember, folks, that being polite and giving people the benefit of the doubt brings the best results.

Bill and Diane Pair with Pair Plumbing & Septic have provided me with excellent customer service and work.  My farm is located about 20 miles from Cameron and recently all of my pipes froze and and broke due to the freeze.  The guys they sent to asses the damage were very professional and quickly identified the problem. The Pair's  were responsive and sympathetic to my needs and repaired my pipes.  This was not the first time we have had them service the farm, really good people.  Diane is a really sweet lady, more of a peach than a Pair!

So I just called based on a recommendation from a website.  The woman answered the phone and I told her I needed an estimate.  She said she would have to put me on a brief hold.  I waited but the hold was NOT brief.  Seven minutes later I disconnected.

I highly recommend Highland Lakes Plumbing. Shannon did a great job on a difficult bathroom job. He is very fair priced and is a very hard worker and efficient with his time. I will definitely be hiring him for any other plumbing jobs.

This is a great company with highly professional service people. My technician was Jared, he explained everything clearly and in detail so I could understand. I give them 5 out of 5 for their excellence. Thanks for all your hard work and I will see you again in the spring.

I had a leak around my water heater back in February, I think the cause was the freeze. I am a member of their rescue plan, so I called them in February and explained my problem. They stated because of other emergencies they would not be able to come out until April 9. A little far, but I understood that other people had real big emergencies.
So I took off work on April 9th so I could be there for my appointment. When it gets close to the service time, I receive a call stating that the technician is running late because of other emergencies and that they will be at my house late in the evening, or I could reschedule for another day. I told the lady I had taken off from work to be there for my scheduled appointment (which I had made two months in advance). She said that they could come out but it would be very late. So, I took off work for nothing. Why am I a member of this rescue plan which is supposed to give me priority service if I don't get  priority service? I was patient enough to wait two months for them to come out, and they can't even come out to my scheduled appointment on time? Maybe they need more help? Not really sure what the problem is?

Ray was very polite. Arrive when they say they will arrive. Let you know what the issue is and price before starting work.

On his website he states he started his own business because he got tired of seeing people overcharged.  That is funny considering he charged us $100 for a hot water heater drip pan and would not use the identical one that I had just bought at Home Depot for $22.  He also charged us $150 for an expansion tank that was only $68 for the most expensive one at Home Depot.  $90 worth if parts that he charged us $250 for.  As soon as he left I saw the unit was leaking,  I called him back not even 30 minutes after he left.  He said he was in S. Austin and would be back around 5.  He never showed and I could not get an on his cell until after 8pm.   He then said to just turn off the water to the hot water heater and he will be back the next day.  We will see, that day is today.  Not happy and not impressed.

After dealing with Lucy Moreno and her business I think I have a pretty good idea of what it is like to go through a terrible divorce: I trusted the wrong person who repeatedly broke their promises to me and ultimately I spent a lot of money and needed legal counsel to make an awful person leave my life while praying they don't destroy my house in the process.
I contracted with this business to remodel my kitchen. In the beginning the initial project manager (Tom Estes) warned me that I would have to get tough with Lucy and basically kiss her butt if I was going to get her to perform all the stuff she promised to do. That was insane to me, I was baffled that her own sub was undermining his boss, and I shouldn't have to get tough with anyone who I was paying to provide services they enthusiastically agreed to do.  Tom also said that the comment Lucy hears most often from her clients is You lied to me! Lucy assured me that there would be no cost overruns, they wouldn't do anything we didn't agree to do in writing, I'd be happy with their quality work, etc.  
It turns out this business wrote the book on dirty contractor tricks. Every other day I was getting messages that work was cancelled and they'd have to start up another day. My favorite excuse was that when work couldn't start on a Monday for whatever reason, she claimed that it was easier to work a full five day week then to get started mid-week and only work a couple of days in a row so progress was pushed off until the following Monday. Sure, her crew totally isn't sitting around not making any money on another smaller project she didn't want to turn down in favor of my project because working a 3 or 4 day week is so complicated.
Even though our contract was fixed-price Lucy constantly hit me up for the cost of items she either forgot to include in the price or she didn't want to pay for.  Seemed like it was always a pushy, high-pressure sell to get me to agree to something now now now, the guy is here he can do it or he'll have to come back later type of thing. I always said no, and when I'd ask her why she doesn't think the contract means she has to cover it she'd throw up her hands and say hey, I won't  fight you on this one. I didn't want to fight either, I just wanted my contractor to do what they said they would do!
When I found substandard work in progress and complained I was told to relax and stop bringing these things to her attention because they're not finished and there's nothing to worry about. When I called her attention to inferior work upon completion I was blamed for not catching the poor quality work in progress and directing the sub to fix it (which under agreement I could not even do, the homeowner cannot direct subs). Everything was blame the homeowner, including the fact that I was trying to turn an old carport into a kitchen, something that was abundantly clear to this business when they bid on the project.
The previous reviewer totally nailed it: Lucy is a bully, and with a volatile combination of arrogance and stubbornness to the point of being surreal.  While standing in my kitchen as her subs ripped up parts of my new wood floor to redo it for the second time (and only after bitter complaining on my part) she refused to acknowledge that there had been any problems on my job and that we do quality work, we get nothing but compliments. Say what?!?  I had to hear that's the best that can be done until I argued, and argued, and argued, and argued to get things fixed. The project suffered from lack of oversight and management, with Lucy and much of her subs apparently incapable of applying logic or common sense to the work.  I spent more than one evening surveying what was supposed to be my fabulous new kitchen completely in tears trying to comprehend the insane mind that could think this kind of work was acceptable.  I must admit that a couple of her subs were honest, hardworking guys who obviously cared more about quality and customer service than Lucy did.
When the project failed to pass the electrical inspection Lucy doubled-down and refused to do any more work until I gave her the final payment, which clearly is not due by contract until all the work is done and the liabilities are cleared.  Lucy literally stated she did not care about the terms of our contract, she just wanted to be paid (greatest email ever, got it in writing, thank you!). Never mind the fact that it didn't pass the city inspection or that a sub (who had been fired early in the project before demo even started) had attempted to file an invalid lien on my property. She makes up the rules as she goes along and I don't think she ever even actually read the contract that we signed.  Her work ethic reminds me of a drug-addict: lie and do whatever it takes to get the money and always deny any problems exist.

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