Best Businesses in Austin, TX

Kevin was awesome .. I have a 400 foot run from meter to my house .. Kevin found leak with in a few min of arriving ... He left and I had plumber come fix the leak ... :(  ... only to find that we still had a leak somewhere else .. called Kevin and he came right back with out charging me an additional trip charge.  Leaks were solved and all is good now.  Thanks Kevin for being a real professional.  Bruce and Peggy - Canyon Lake, Tx

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

Butch Marshall and his team are amazing. Reasonably priced, knowledgeable and professional! I have had them do work on my home and referred them several times. Everyone that I know that has had them come out was very pleased with their work. Even had someone contact me to get their number again after all their phone contacts were lost 'just in case' they need a plumber again. Highly recommend!

I'm a new client of Ross Plumbing.  Clint replaced a damaged copper line with PEX - supporting a recirculating hot water pump attached to my water heater.  Ross Plumbing scheduled me quickly, and the repair is awesome.  Clint was knowledgable, super friendly and the price was fair.  Ross Plumbing is my go-to plumber moving forward.  Thank you again Clint!

Would definitely recommend the services of Ruben. He answered all my questions over the phone first and even asked if I could take a picture of the issue, then quoted me over the phone. I knew what to expect and what I was going to pay before he even came out. He worked with my work schedule and met me at my apartment exactly when he said he would, even called/text to confirm.

Very nice gentleman. He retrieved my grandmother's necklace that was gifted to me 19 years ago. I don't know what I would do without him. He gave me some plumbing tips and even cleaned up the area he worked on.

Looking for a family plumbing business? Call Ruben!!

Needed a backflow test done so I texted Lauren and she replied promptly with the price. After checking with a few other businesses, this was the best price so I texted back to move forward with the test. They emailed me an invoice, did the test the same day. They emailed once it was completed, I paid online and received a receipt and copy of the report. The entire process was excellent and convenient!

Great communication, on-time service, beyond satisfactory work, fair pricing, left zero mess behind, very efficient and will reach out for any other handyman needs.

Excellent customer service. We were told at Home Depot we would have to replace the entire faucet for the kitchen sink as they didn't sell parts even to service its own brands. The guys at Josco found the right part. After a little discussion as to whether it would fit correctly, we went ahead and bought the piece. They said if it wasn't right we could bring it back as long as water wasn't run through it, which was completely reasonable. So a project that could have been in the $200 range got done for about 40 bucks. Thank you, guys!

Danny is fantastic!  You can give him your list and just not have to worry about it.  I started a handyman business myself and from time to time we get really busy and I know I can call Danny and he will take really great care of my clients.  I cannot say enough about the level of professionalism Danny brings to the table.  He can do almost anything and he's very creative when it comes to solving problems.  He's my go to guy and my clients all love him.

Thanks for all your help Danny.  I'll be in touch.

AAA Auger just came out to my house for the 2nd time to fix a leak at my water meter that SAWS won't fix because the leak is on the side of the meter closest to my home and therefore not their responsibility. The first visit out they fixed the leak and then gladly came in to take care of a few simple issues in the house. Well the meter broke again. Henry R. came to my house and did a tremendous job. He was so nice. He did not like the way the repair was made the last time the company came out AND I was 2 weeks past my warranty, but since he wasn't satisfied with the previous repair he did the work for FREE!!! You bet I'm calling them again.

Terrible! I had something serviced and the guy showed up huffing and puffing and cussing! They need to come out TWO times to give me a bid. Horrible customer service!! Don't use them

This is the best plumbing company we have ever used, they are quick and responsive. I called them and they were at my front door ready to fix my plumbing problem in less than a hour.
 Pair Plumbing  & Septic not only provide great service they also provide great pricing and friendly staff. I have never had such a great experience with a plumbing company.. I will highly recommend this company to anyone that needs plumbing and septic work done. You guys are awesome, thanks again!!

This is the second time they have responded after a big freeze.  My water pipes froze and broke.  I'm guessing this happened on Thursday.  Today I noticed water running out from under my house, across my yard and down the alley several hundred yards.  They came within an hour of my calling.  There must be hundreds of broken pipes in Austin now beginning to thaw and leak.

We asked for help with some stuff that we just couldn't fix on our own.
Came out when he said he would, was right on time.  Professional and courteous gentleman.  Helped us get our water system back on line after some serious freeze damage from URI 2021.  He knows how to fix stuff.  We would use his services again if needed.

Jackson from Goettl  did my Spring check up.  He was very through.  I had been unable to use my thermostat and he found several reasons for it malfunctioning and fixed them all.  I appreciate his work ethic.

Here is what happened to us
2 technicians arrived and less than 2 hours later they had completed the work. They charged us 1300 to put in a garbage disposal and clear the sink drain. Charged 300 to put a camera in the line 500 to install disposal 500 for labor and other service. We had to contact another plumber a month later for related issues. We did NOT contact JW. We called B and S Plumbing (highly recommend) and in the same amount of time they reseated our toilet and cleared the remainder of the line that JW did not assess. They charged 400.
JW was kind enough to cancel our contract without penalty after I called to complain about usurious pricing policy. They did not feel any refund of our money was appropriate because we don't say we're the most affordable company you signed the agreement etc.
B and S Plumbing if you want a company with integrity.

Whoever is using the name The King of Drains on Yelp in Austin appears to be a scammer even though I believe there is a legitimate company by that name in San Antonio. Raymond Jones at 737-600-2552 showed up, took a look at the plumbing, talked about doing thousands of dollars of work, requested $485 for apparently doing nothing about our slow drain, could only be paid by Zelle or CashApp, had the payment rescinded by CashApp to protect me, and hasn't been heard from since. Do not engage with this person or you will regret it!

My home warranty sent my work order to Big Jon on a Wednesday. Thursday morning  I got a call from Jon to schedule the service for that coming Saturday between 8:30 a.m. - 9:00 a.m. This was good because Saturdays are the only day in the week... every week, that we can ever do a service call.

On Saturday I cleared my morning schedule for the service. At 9:00 a.m. there was no sign of Jon. I called him and asked if he was on his way. I felt like he didn't even remember me, I had to remind him of my address. He said he was at an emergency call and would be over in the next 1 to 2 hours.

Well, two hours later I called him and got his voicemail. My husband called... got his voicemail. I called the home warranty company and they... got his voicemail. Ten hours later, I sit here with the issue still not addressed, no service call, no call ever from Jon with no explaination... nothing.

Pretty upsetting considering I wasted my entire day, the one day of the week I am able to spend on errands, etc. to sit at home and stare out the window waiting for this guy to show up.

We have a vintage stove we needed repaired and someone suggested we called L&M.  We did, explained we needed someone to repair our vintage gas stove and asked if that was something they could do.  Absolutely was the response, so we scheduled a service call.  

After the guy they sent checked the gas lines to the stove, he said he was a plumber who knew nothing about stoves (even how to light a pilot) and we had to pay $150 for the service call.  We called L&M and were told basically too bad for you, give us our money - oh and make the check out to Lucy Moreno personally (not the business).  Since the plumber had to stay until he got paid and he was stuck in the middle, we paid him the money.

AVOID.

AVOID.

AVOID.

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