Best Businesses in Austin, TX

We have had a leak for a while now and the plumber couldn't find it. He recommended a leak detection company that couldn't get us in for 6 weeks. We called Kevin and he came out the same day. He was quick, efficient and extremely thorough on explaining and finding the issue. He went above and beyond to help us with this stressful situation. Would highly recommend his services!

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

Great service!  Raul was so friendly and responsive.  I had a need water pressure meter installed.  He made sure I was getting strong pressure in all of my faucets and shower heads.

I'm a new client of Ross Plumbing.  Clint replaced a damaged copper line with PEX - supporting a recirculating hot water pump attached to my water heater.  Ross Plumbing scheduled me quickly, and the repair is awesome.  Clint was knowledgable, super friendly and the price was fair.  Ross Plumbing is my go-to plumber moving forward.  Thank you again Clint!

Would definitely recommend the services of Ruben. He answered all my questions over the phone first and even asked if I could take a picture of the issue, then quoted me over the phone. I knew what to expect and what I was going to pay before he even came out. He worked with my work schedule and met me at my apartment exactly when he said he would, even called/text to confirm.

Very nice gentleman. He retrieved my grandmother's necklace that was gifted to me 19 years ago. I don't know what I would do without him. He gave me some plumbing tips and even cleaned up the area he worked on.

Looking for a family plumbing business? Call Ruben!!

Very impressed at the knowledge and corrections made to my irrigation system. Thank you so much

Great communication, on-time service, beyond satisfactory work, fair pricing, left zero mess behind, very efficient and will reach out for any other handyman needs.

Went to get an unusual diverted valve cartridge for a Pioneer valve. They immediately recognized what it was and had it in stock. They also recommended that I replace the seals. They had these as well. When I explained that I was not a plumber, he explained how to take out the old seals. The reason I am giving five stars is because if the price. Cost me less than $16 which I figure is 1/10 the coat of a plumber if I knew a good one.

Can't recommend A List enough. Communication was smooth and responsive. Attention to detail is exacting. I was very impressed with the level of care & consideration given to my house (left the work area cleaner than found). Danny is a very trustworthy individual and we will be turning to him with all our home improvement needs moving ahead.

They answer the phone, they respond quickly, they keep you updated on arrival time.
They were professional, friendly and very fair with their pricing.

Terrible! I had something serviced and the guy showed up huffing and puffing and cussing! They need to come out TWO times to give me a bid. Horrible customer service!! Don't use them

The owner of this business is giving himself five star reviews, competitors one star reviews, and threatening lawsuits when he receives reviews he does not like. He's also attempting to circumvent Yelp's block feature by sending me argumentative compliments because I told him I would not be a party to a conversation online with someone threatening frivolous lawsuits. He seems to be a paranoid delusional, or, at the very least, has the constitution and maturity of a seven year-old-boy given his reaction (threatening me with a lawsuit) over a 3-star review. My opinion, of course, but he may be dangerous to others.

All this because I gave him a 3-star review with several concerns about the quality of their customer service and the level of professionalism (or lack of professionalism) one must have to leave one star reviews on all of his competitors pages (search Yelp for A&V Plumbing Bell Plumbing Rubio Septic, etc. Search Google for others.

I have used this company for over 30 years.  They are reliable and friendly and do great work!  Allison is very fun to talk with and gets the job set up easily.  The work is good and I trust them to come in my house when I'm out on an errand.  They may seem a bit high, but I figure so is everyone else.  Quality is worth paying for.  All in all, they rock!

We asked for help with some stuff that we just couldn't fix on our own.
Came out when he said he would, was right on time.  Professional and courteous gentleman.  Helped us get our water system back on line after some serious freeze damage from URI 2021.  He knows how to fix stuff.  We would use his services again if needed.

Called twice and was put on hold for over thirty minutes listening to two annoying voices saying the same thin over and over.  I had two AC's installed by Dayton before Goettl bought them.  Dayton was great but now they are terrible!!  Stay away.  Not sure how I can get service on my AC's.  I paid extra for a 10 year parts and labor warranty, but guess I'll not be getting that.

I thought this was a great service company after my first service call, the second call turned into a water main headache that had to be worked twice. The third took a long time to complete then the fourth... I was informed that the plumber discovered not one but two gas leaks in my house, and signs that the water main was still leaking. Mind you, the service technician was very professional and nice; however, the lack of urgency of the fact that I have two gas leaks on premises and the tech said he called it in and would work to see when they could send someone out to fix them. An hour later and still no update on when they would be able to fix the gas leak. I don't know how long I have had a gas leak prior to the tech discovering it.

I was starting to get a little concerned then was wondering if the plumber was going to call CPS energy (gas provider). I could also hear a storm coming and just kept thinking about lightning and my leaking gas.

When I called CPS energy to let them know I had a gas leak, they came not even 30 minutes later and had repaired both gas leaks free of charge. The CPS tech was caught in a hail storm and apologized for being late. The kicker, it was an emergency I was told to evacuate my house and seek shelter elsewhere. Jon Wayne didn't see it as an emergency nor were they able to do anything with already one service tech on site. I now worry about my safety with a company like this. How do I know that my monthly rescue plan is worth it? Why should I fear that my service provider is looking out for my well being?

The technicians all seemed nice and helpful, but I am wondering overall on experience on their behalf. The tech was able to text his colleague to check and see if there was room for an add on part for my water heater and get a response quickly, but no response on the gas leaks or what their plan was to tighten the gas lines.

He did fix my initial problem, but then he talked me into more.  At which point the accounting started getting Really strange.  send me money became a refrain alternated with but I'm saving you so much  I ended up over paying him $1297.  And in stead of just mailing me that money, he wanted to give me a check for the entire amount I had paid and then I woud give him a check for what I owed.  When I told him his check would have to clear before I could give him another check, he has quit calling.  

This seems like a scam to me

I have a contract with a homeowners warranty co. for my rental property.  Therefore,when I have an issue with repairs, I contact the warranty co. and they send me the repairman,with no input from me as to whom they are sending.  I had not heard of  Big Jon Plumbing,and I am in the Austin area.
First of all they got my call for service around 10am,and they promised to be there around noon. They showed up around 12:15 and got to work.

They were courteous,timely and efficient,and took care of the problem quickly,and I can rest easy knowing everything was done professionally.

I think they said they were based in Kyle,but service the Austin area also.

After dealing with Lucy Moreno and her business I think I have a pretty good idea of what it is like to go through a terrible divorce: I trusted the wrong person who repeatedly broke their promises to me and ultimately I spent a lot of money and needed legal counsel to make an awful person leave my life while praying they don't destroy my house in the process.
I contracted with this business to remodel my kitchen. In the beginning the initial project manager (Tom Estes) warned me that I would have to get tough with Lucy and basically kiss her butt if I was going to get her to perform all the stuff she promised to do. That was insane to me, I was baffled that her own sub was undermining his boss, and I shouldn't have to get tough with anyone who I was paying to provide services they enthusiastically agreed to do.  Tom also said that the comment Lucy hears most often from her clients is You lied to me! Lucy assured me that there would be no cost overruns, they wouldn't do anything we didn't agree to do in writing, I'd be happy with their quality work, etc.  
It turns out this business wrote the book on dirty contractor tricks. Every other day I was getting messages that work was cancelled and they'd have to start up another day. My favorite excuse was that when work couldn't start on a Monday for whatever reason, she claimed that it was easier to work a full five day week then to get started mid-week and only work a couple of days in a row so progress was pushed off until the following Monday. Sure, her crew totally isn't sitting around not making any money on another smaller project she didn't want to turn down in favor of my project because working a 3 or 4 day week is so complicated.
Even though our contract was fixed-price Lucy constantly hit me up for the cost of items she either forgot to include in the price or she didn't want to pay for.  Seemed like it was always a pushy, high-pressure sell to get me to agree to something now now now, the guy is here he can do it or he'll have to come back later type of thing. I always said no, and when I'd ask her why she doesn't think the contract means she has to cover it she'd throw up her hands and say hey, I won't  fight you on this one. I didn't want to fight either, I just wanted my contractor to do what they said they would do!
When I found substandard work in progress and complained I was told to relax and stop bringing these things to her attention because they're not finished and there's nothing to worry about. When I called her attention to inferior work upon completion I was blamed for not catching the poor quality work in progress and directing the sub to fix it (which under agreement I could not even do, the homeowner cannot direct subs). Everything was blame the homeowner, including the fact that I was trying to turn an old carport into a kitchen, something that was abundantly clear to this business when they bid on the project.
The previous reviewer totally nailed it: Lucy is a bully, and with a volatile combination of arrogance and stubbornness to the point of being surreal.  While standing in my kitchen as her subs ripped up parts of my new wood floor to redo it for the second time (and only after bitter complaining on my part) she refused to acknowledge that there had been any problems on my job and that we do quality work, we get nothing but compliments. Say what?!?  I had to hear that's the best that can be done until I argued, and argued, and argued, and argued to get things fixed. The project suffered from lack of oversight and management, with Lucy and much of her subs apparently incapable of applying logic or common sense to the work.  I spent more than one evening surveying what was supposed to be my fabulous new kitchen completely in tears trying to comprehend the insane mind that could think this kind of work was acceptable.  I must admit that a couple of her subs were honest, hardworking guys who obviously cared more about quality and customer service than Lucy did.
When the project failed to pass the electrical inspection Lucy doubled-down and refused to do any more work until I gave her the final payment, which clearly is not due by contract until all the work is done and the liabilities are cleared.  Lucy literally stated she did not care about the terms of our contract, she just wanted to be paid (greatest email ever, got it in writing, thank you!). Never mind the fact that it didn't pass the city inspection or that a sub (who had been fired early in the project before demo even started) had attempted to file an invalid lien on my property. She makes up the rules as she goes along and I don't think she ever even actually read the contract that we signed.  Her work ethic reminds me of a drug-addict: lie and do whatever it takes to get the money and always deny any problems exist.

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