Best Businesses in Austin, TX

Kevin answered our call early in the morning from a leak we noticed the day before. He had jibs early in the day but made an appointment for mid afternoon. He showed up earlier than expected and found the leak within a few minutes. He had recommended a Plummer but they were booked. He agreed to fix it himself. Which he did. The job was complete within a few hours. If you're looking for someone to find your leak Kevin is your guy. Very pleased with his response and service.

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

Butch Marshall and his team are amazing. Reasonably priced, knowledgeable and professional! I have had them do work on my home and referred them several times. Everyone that I know that has had them come out was very pleased with their work. Even had someone contact me to get their number again after all their phone contacts were lost 'just in case' they need a plumber again. Highly recommend!

My Water Heater went out 12/27/2021. I called Ross Plumbing as recommended by a friend and the recording asked me to text the number with my information and the issue.  Cody contacted me that evening. I sent him a few pictures and explained the issue. He gave me a fair price and said he would move things around and get to it the next day if i approved of the price. I agreed.
He and a helper were at my house the next morning at around nine with the new Water Heater and were finished in very short order. My wife and I were impressed with his willingness and professionalism to answer any questions we had about the current job and any other questions we had about other issues in the house. I highly recommend Cody and Ross Plumbing.

Would definitely recommend the services of Ruben. He answered all my questions over the phone first and even asked if I could take a picture of the issue, then quoted me over the phone. I knew what to expect and what I was going to pay before he even came out. He worked with my work schedule and met me at my apartment exactly when he said he would, even called/text to confirm.

Very nice gentleman. He retrieved my grandmother's necklace that was gifted to me 19 years ago. I don't know what I would do without him. He gave me some plumbing tips and even cleaned up the area he worked on.

Looking for a family plumbing business? Call Ruben!!

Very impressed at the knowledge and corrections made to my irrigation system. Thank you so much

This was our first time dealing with the Greenshire Handyman service and will definitely use them again. AJ was professional, knowledgeable, and patient with us on ensuring our projects would get completed as we expected. Additionally, he took the time to explain the entire scope of work and absolutely made sure we were happy with the final outcome. He even touched up some items that needed some attention. The customer service was pleasant and attentive to leaving our home as clean as possible. Great to have this business be local to us and will definitely use them again!

Love, love, love this place! As a contractor, I stand in line all over town, trying to find parts for random things. I went to a competitor and stood there for 20 minutes, for them to hem and haw about why they couldn't match it to the broken part in my hand. Yes, I know it's broken, that's why they need a new one....and yes, I am a female GC, so I also got the little lady attitude. No, I don't know the brand. Here is the part. Clearly has nothing written on it. You are a parts house, that's why I came here.

They referred me to Josco. They will be sorry they did, as I will not shop anywhere else for my plumbing supplies. Walked in, showed him the parts, he walked over and grabbed them off the shelf, and I paid - in under five minutes. And he was checking someone else out when I got there.

My only concern about writing this review? That the secret will be out.... Josco is the only place to go for plumbing supplies in Austin.

Danny was great to work with. Hired him to install a dishwasher, fix a fence and install a new dimmer switch and he did a great job on everything and was friendly, efficient and his prices are really fair for the excellent work he does. I would definitely hire him again! If you need a reliable and honest handyman, Danny is your go-to guy.

I have to say, this was the most pleasant home repair experience I've ever had. From the beginning phone call I made at 3 am (emergency leak the day after Christmas) to the completion of the job, everything was handled with such professionalism and courtesy. JJ was timely, friendly, knowledgable, personable and never wasted a minute! My repair was somewhat complex but he went above & beyond to get it done as quickly as possible & as economical. He even went out of his way to reassure me (as he traveled up & down the stairs) that everything would be fine. I'm sure you can imagine my worry of the total, being it was the day after Christmas. But even that was a pleasant surprise. I would recommend this company to anyone, and ask for JJ! He's a giant of a guy, but has a giant heart as well. Thanks again for your honesty, friendliness & professionalism. You saved our holidays, Happy New Year!

After having 2 other plumbers tell me that my hot water heater needed to be replaced (one of them did so without even coming to look at it, just assumed that since it was 10 years old the problem would be solved by replacing it). When I called San Marcos Plumbing, I was frustrated and felt like these other plumbers were trying to take advantage of me and explained as much. I immediately trusted them as they explained that my frustration was completely warranted.  The woman I was working with to schedule the appointment called my tenant and was actually able to talk him through the issue over the phone and saved everyone time and money while completely fixing the problem. As I suspected, and had explained to the other plumbers to no avail,  it was a pilot light issue. San Marcos Plumbing was the only company who took the time to follow up and resolve the problem without scamming me out of hundreds of dollars to replace something that didn't need it.  They even followed up with me after to let me know they had spoken with my tenant and between the two of them fixed the pilot light. Great customer service!

Pair Plumbing and Septic came out and identified both of my plumbing problems that no one else could find. Their service and expertise was A+. They also cleaned out my septic at a reasonable price in a timely manner. Thank you Pair Plumbing for your customer care and professional service. I will use you again and refer you friends and family. I think the bad review they got sounds more personal than the actual service they provide.

Knowledgable, courteous, honest and not one to scam you.

We had an urgent need and they were responsive and competent.

Only downside is that they typically do not answer the phone but leave a message and they will back with you soon.

Excellent service and detailed work.  Shannon was ready and willing to help us with our clogged system on a Saturday morning, which we appreciated very much!

Very experienced and attentive to all details at our brand new house.

Highly recommended for all plumbing services!  Six Stars

We received nothing but excellent, high quality service from Goettl Air Conditioning and Plumbing. Our 20 year old a/c unit had to go, and Joshua was able to expertly explain to us why and the value in replacing it. They apprised us of our options and helped us decide. They even came out on a Sunday, the very next day after I called. Goettl was recommended by our next door neighbors.

After we selected our Goodman unit, Juan and Carlos came the next day to install it and did a perfect job. The work took 5-6 hours, and they worked diligently and like experienced professionals. The air is blowing cold now and we are feeling secure with our 5 year warranty on the model. I enthusiastically recommend the professionals at Goettl Air Conditioning and Plumbing!

John Wayne has a nice website and they were easy to schedule.  However, we were very disappointed in their high pressure tactics when they actually arrived to fix our issue.  Here was our experience:

I was out of the country on business when my wife noticed a water leak in the garage.  Since I didn't have an international cell phone plan I used the John Wayne website to schedule service.  Within minutes I had an appointment with them to come repair the leak.

In the day between scheduling the service and a John Wayne repairman showing up my father-in-law was able to find the leak, which was coming from our hot water recirculation pump, which was its own separate system from the hot water heater.

When a John Wayne representative arrived the next day my wife spoke with him about the issue. Not sure if this is their standard tactic, but he immediately began pressuring her to purchase a tankless water heater system for about $8,000 (really?!).  He explained the pump needed to be replaced (for $1300) but that he recommended replacing the entire water heater system versus just the pump.  He also said a water heater our size (75 gallon) isn't manufactured anymore that would fit in the same spot and that a tankless water heater was the best way to fix the problem.  And, of course, it was the last day of a special promotion.  However, she knew better and politely asked him just to fix the problem with the recirculation pump, and that there was nothing wrong with the hot water heater.  After several calls to management the repairman was finally given permission to simply fix the issue with the leaking pump, which he did by removing the pump and splicing the line together with tubing.  However, he told my wife you'll be calling me back for a new hot water heater.  Sure enough, our water was taking noticeably longer to get warm (which we anticipated since the recirculating pump was gone) but the water was just not as hot and in some showers/sinks just barely warm, so we began to think there was an issue with the hot water heater.

However, later in the week we had a plumber from a different company at our home completing some plumbing work on a kitchen remodel and he needed to re-light the pilot light on the hot water heater.  I asked him about the pump replacement and he asked to see the pump the John Wayne repairman took out.  Guess what?  I couldn't find it anywhere so it was taken without our permission.  I also asked if there was a water heater on the market suitable to replace our existing heater.  He said yes, there was.  Finally, I mentioned to him about our water taking so long to heat up and some showers not getting very hot at all.  He found the problem: the hot water valve was left partially closed, reducing the hot water flow.  He turned it to the proper position afterward we actually had to turn our hot water heater setting down because the water was so hot coming out of all our faucets.

Shame on you John Wayne for trying to take advantage of our situation and 1. Attempt to high pressure sell someone an overpriced tankless system that was not even the problem, 2. Taking my working pump which probably could have been repaired and reinstalled (it had a hairline crack in the case) without permission and 3. Leaving the water coming from the hot water tank to be colder than it should have been...intentionally or not, it was left incorrectly positioned.  I would never recommend this company!

Whoever is using the name The King of Drains on Yelp in Austin appears to be a scammer even though I believe there is a legitimate company by that name in San Antonio. Raymond Jones at 737-600-2552 showed up, took a look at the plumbing, talked about doing thousands of dollars of work, requested $485 for apparently doing nothing about our slow drain, could only be paid by Zelle or CashApp, had the payment rescinded by CashApp to protect me, and hasn't been heard from since. Do not engage with this person or you will regret it!

John was referred by my home warranty co. too, and I had a good experience.  The pipe under the floor in my master bath was broken, I was told by one company (Christian Bros) who I called before home warranty, that I'd have to have someone tunnel through under my foundation to fix it.  For a fortune.  Oh, and it's my probelm finding someone trustworthy to do that - just let them know when it was done so they could come back and fix pipe.  But this isn't their review, so anyway, moving on, John said sure I could do it that way, but that it was unnecessary. He took up a few travertine tiles, fixed the pipe, had the floor redone in a small area, all for a very reasonable price. I'm calling him again tomorrow for a new prob.

avoid l&m at all costs and tell everyone to do the same. i can say, without a doubt, that was one of the most horrible experiences of my life. never in my life have i worked with a team so completely unprofessional, no consideration for the customer, constantly shifting blame to the customer and the worst work ethic (or lack thereof rather) ever.

* lucy lies #1 and 2: work would take 2-3 weeks and that her workers would be sensitive to the fact that someone was living in the house while work was being done.
* lucy lie #3: saying i don't get the final check until you are satisfied twice to which we nodded and replied, okay.
* lucy lie #4: she listed the projects spread out over 3 phases showing work to be completed in 2 weeks (we BOTH have this written out).
* painting needed to be completed BEFORE carpet was put in, so the carpet installation had to be pushed back due to painting taking longer than expected.
* the day of carpet installation was a state holiday, so we were home. the painters arrived at 9am to finish up painting before carpet installer arrived at 10am. we pointed out all area of concern re: paint. they agreed that work needed to be done and seem to be rushing to complete it before carpet installation.
* although carpet was installed, we continued to see areas of concern re: the painting.
* on a DAILY basis, we marked areas of concern with blue painter's tape per lucy's instruction. this continued until the beginning of week 3 at which time lucy asked us to stop placing tape on the walls because it was taking off the paint. i then texted her photos of the areas of concern instead. that day, our blue painter's tape disappeared.
* areas of concern continued to be ignored, so i chose to work from home to PHYSICALLY point out areas of concern.
* lucy lie #5: she said the painters said they had been working at our house every day. i told her i worked from home 2 days and they in fact had not worked at all one of those days. her reply was, oh.
* horrible work ethic example: i'd estimate around 40-50% of the painter's time was spent on the phone; working 2.5 hours was considered a full day; the painter sent his WIFE and DAUGHTER to finish other painting tasks.
* i have photos of an exacto blade on the kitchen table; fast food cups left around the house; nails all over the floor of the garage (which we have to enter multiple times daily since it's been serving as our storage area and we've had to live out of boxes this entire time while they work); photos showing work areas ignore time and time again; the instance in which they placed 50-60 pounds of wooden and metal bunk bed parts against 2 pieces of art worth over $200,00 (this was another horrible story).
* in our countless walk-throughs, lucy never took notes. her replies would be verbal affirmations of uh huh. okay. yes. right. etc.
* lucy lie #6: when it came to painting the doors, the painters only painted the outside panel of the door; not the inside. i confirmed with lucy that they were in fact supposed to paint both sides of every door. she confirmed yes stating she'd let them know. when i asked the painter if lucy had told them they were to paint both sides of the doors, they replied no. we were just supposed to paint the outside. for confirmation i asked again. the painter replied that lucy had not told him to paint both sides. i told him what lucy had told us, to which he replied okay.
* after the first day of painting, i witnessed the painter's son place the shower curtain rod back on the wall that had been primed that day. i assumed there was some painting-professional reason for this and i didn't not question it as it's not my area of expertise. the next day, i saw that the curtain rod remained on the wall and they painted around it. i then removed the rod so that they could paint the entire area.
* lucy lie #7: she said they would remove switch plates and tape over hinges before painting. switch plates were not removed, but instead, being painted on around the edges. i then decided to remove the switch plates.
* lucy lie #8: she said window treatment hardware would be removed from the walls before painting began. i saw they were not removed before painting began, so we removed them from the entire house
* at one point they filled our trash and recycle bins completely leaving no room for us to dispose of our trash and recyclables.

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