Best Businesses in Austin, TX

He found it!  My wife & I caught a slab leak in our garage the moment it started, literally. The wall was a little damp after we came back from dinner there was a tiny puddle.  Uh-oh.  The plumber came out and recommended Kevin @ Precision Leak so we wouldn't jackhammer the garage slab on an expensive wild goose chase.  That was back in March 2018 and the leak was so small Kevin couldn't find it.  I really appreciated his thoroughness and troubleshooting with me right there.  But alas, we were defeated.  Fast forward 3 months and he came out again.  The leak increased in volume, so now he could hear it with his super sonar.  He very quickly narrowed it down, and now the pipes are exposed and labeled for the plumber to do his work.  Kevin is an all around nice guy.  I really appreciated the time he took to explain things to me and let me add to the troubleshooting conversation.  The irony is if I would've ignored it and let it get worse I could've saved him a trip!  Thanks Kevin ;)

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

I spoke with three plumbers and chose Butch at Marshall Plumbing for his knowledge over the other two highly recommended plumbers.  He was the lowest bid on a job involving 13 individually owned condos.  He was on time, very professional and all of the owners were very satisfied with his work on an older property.  He did such a good job he was asked back the next week to install four additional toilets.  He charged us a lower rate than expected and actually provided some parts and much knowledge at no extra charge.  I will use him again on larger commercial or small residential jobs.

I'm a new client of Ross Plumbing.  Clint replaced a damaged copper line with PEX - supporting a recirculating hot water pump attached to my water heater.  Ross Plumbing scheduled me quickly, and the repair is awesome.  Clint was knowledgable, super friendly and the price was fair.  Ross Plumbing is my go-to plumber moving forward.  Thank you again Clint!

Ruben is our friendly neighborhood plumber. Over the years, he has helped us replace toilets, repair toilets, replace entire plumbing lines, install water heaters - you name it! Ruben charges a fair price (and sometimes hasn't charged us at all for repairs) and does excellent work.

Needed a backflow test done so I texted Lauren and she replied promptly with the price. After checking with a few other businesses, this was the best price so I texted back to move forward with the test. They emailed me an invoice, did the test the same day. They emailed once it was completed, I paid online and received a receipt and copy of the report. The entire process was excellent and convenient!

This was our first time dealing with the Greenshire Handyman service and will definitely use them again. AJ was professional, knowledgeable, and patient with us on ensuring our projects would get completed as we expected. Additionally, he took the time to explain the entire scope of work and absolutely made sure we were happy with the final outcome. He even touched up some items that needed some attention. The customer service was pleasant and attentive to leaving our home as clean as possible. Great to have this business be local to us and will definitely use them again!

Love this place! Has all the old school stuff. A little hard to find but well worth it!

WOW, what a guy.  Danny is a specialized handyman that is certainly one of the best in Los Angeles.  His professionalism and familiarity to get the job completed is beyond compare to any other businesses.
I would unquestionably have him come to our home for any repairs prior to call a well-known company. You (yes I mean you) that are reading this, your best choice, call  Danny at A List Handyman.  You too will be highly fulfilled and agree with my YELP review.
Danny is for you, call him.

Truthfully....... please, lets be truthful here. Not sure who you got your information from but it is ALL wrong. There were NO after hour trips to our home nor were there phone calls we did not answer. That could not be further from the TRUTH!!!! WE were the ones always calling and not getting the plumber to return OUR calls when he was supposed to be here working and would just not show up. At times days at a time!!!!! Even the dispatchers who answer your calls from customers couldn't contact him and called us back apologizing cause they didn't know where he was or why he was not calling us or the office back!!!! I have EVERY single thing documented and witnesses. I refuse to be treated like this continually by your company. As a matter of fact I called in a week ago for issues we are having here from the work that was done. Shocker.... still no phone call back. Fine, we can get another company out here to check things out. Then we can see you in court for all the wrong you have done.
You want truth well you are obviously NOT getting it from the people who work for you!!! Or you don't care. Not sure which. Calling the police was complete B.S.
No one was afraid they would have to do it again. I spoke with the manager Frank that morning to complain about getting someone out here to finish cause no one was calling. He apologized also and said he would get him here to finish and to also work on better communication. He also had another gentleman call me shortly after we spoke about fixing some repairs inside the home the plumbers had caused that Frank promised to get fixed. Needless to say they never got fixed as promised. So then, to my surprise Jayson came alright with the police. What a joke. What happened to that communication? Jayson told myself and the police Frank told him to call the police. Interesting, cause in our conversation hours earlier there was NO concern about payment. We just wanted the job completed. And as per our contract the job was to be paid in full when the job was complete. At this point it was NOT even close to complete. Which is also stated in the police report.
Y'all got your $$ as soon as it was complete. Funny how now that y'all did and we have problems yet again with the same thing you don't call back. So much for any warranty!!!!
Please, get the right information before responding. Or at least have the courtesy to call the customer yourself and find out!!
I wish this nightmare was over but obviously it is not!

SAVED the day, more than once.  Thank you SM Plumbing for making MOM's house a priority during bad weather conditions.  Never was she out of water service until the repair was in progress.  Repair was faster than expected.  Thank you for removing the concrete covering the water line.  Times like these days, hard to find a plumber committed in making the customer stress free over a repair.

update needed:  Input for crew saved the direction per our plumbing priority's .  Staff on site helped MOM rest easy.   She was in good hands.   thank you thank you

Did I add, they billed us.  Payment no problem,  was invoiced & bill - stress free mom

The owner of this business is giving himself five star reviews, competitors one star reviews, and threatening lawsuits when he receives reviews he does not like. He's also attempting to circumvent Yelp's block feature by sending me argumentative compliments because I told him I would not be a party to a conversation online with someone threatening frivolous lawsuits. He seems to be a paranoid delusional, or, at the very least, has the constitution and maturity of a seven year-old-boy given his reaction (threatening me with a lawsuit) over a 3-star review. My opinion, of course, but he may be dangerous to others.

All this because I gave him a 3-star review with several concerns about the quality of their customer service and the level of professionalism (or lack of professionalism) one must have to leave one star reviews on all of his competitors pages (search Yelp for A&V Plumbing Bell Plumbing Rubio Septic, etc. Search Google for others.

Best plumbing experience we have ever had. We have used them for a few years and have always had a good experience. Andres was awesome very detailed oriented and knowledgeable. Thanks guys!

Excellent service and detailed work.  Shannon was ready and willing to help us with our clogged system on a Saturday morning, which we appreciated very much!

Very experienced and attentive to all details at our brand new house.

Highly recommended for all plumbing services!  Six Stars

It had been 3 years since my home was built and I needed to have the regular seasonal maintanance performed on my AC system.

I heard about Dayton AC from a friend and gave them a call. Jessica was very professional and polite and set me up with an appointment.

The service technician gave me a courtesy call about 30 minutes before showing onsite to do the work. He did his checks and added some fluid to the AC system.

I'm not sure what he did to make my unit more quiet but I was used to the outside fan being pretty loud. He fixed that as well.

All in all it was a great experience and I would recommend them to anybody.

My A/C went out SEVERAL YEARS AGO and I called John Wayne (JW)...had seen his ads on TV. JW tech examined my system and told me it was going to cost $800 to $1200 for a repair depending upon the options I chose, but my best option because my system was seven years old was to buy a new system at a cost from $14,000 to $20,000.  I had JW show me where my system was failing...it was inside my garage air system closet.

Got a second opinion from another service but said nothing to them about JW's diagnosis.  The second service said it was a capacitor failure...located outside my home!  Cost $150 to replace. I was concerned I was just putting a bandaid on a failing system so I showed the second service where JW had said my system was failing.  The tech took out a meter and showed me that part of the system was working perfectly.  

I wrote a scathing review about JW on another site.  JW sent me an email offering me $50 if I would change my review to a positive one. No offer to refund me the $90 JW charged for the diagnosis.  I turned JW down because I think everyone needs to know that some of the techs JW sends out will lie, over charge you and try to get you to buy an overpriced system.  JW techs must get a commission on selling new units. In 2017, I bought a new 2 stage air system from the second service for a total of $7,500...half the cost of what JW wanted to sell me several years ago.  

If you must replace your air system go with a 2 stage air system...slightly more expensive but my electrical bills have gone down, and there are no blasts of air or noise coming from the air ducks...it's nearly silent when it's on.  I couldn't be happier and tell everyone to stay away from JW.  Be sure to have your air system serviced twice a year to avoid its early demise.  A loose arcing wire can ruin your system.

Ray was very polite. Arrive when they say they will arrive. Let you know what the issue is and price before starting work.

Horrible service. This guy is the rudest man I have ever spoke with. How can you run a business and talk to someone like that? I feel I should warn people not to use big John plumbing service. I filed a HUGE complaint with my home warranty company and they said I wasn't the only one. Wish I could give 0 stars.

For starters, Doing one job at a time like their website claims, is absolute crap.  I lost count of how many times Lucy & Tom (master plumber & proj mgr) actually told us they had too many jobs to keep up with & were so busy; I really need to get over to this one in Westlake Hills, so yours HAS to be finished tomorrow even though there were SO MANY problems left unaddressed! We chose L&M based on the reviews & photos on their site & regret it. To be told straight to her face that this is not a job we want to take photos of for our website by Lucy herself blew my roommate away & proved their true work ethic. She wasn't talking about design, colors, etc. the work is so poor & shoddy she didn't want to take credit for it! Fortunately, I work in Facilities & have had many opportunities to share the experience with other coworkers & industry professionals and refer them elsewhere. I will be the first to say my roommate's house has a lot of problems, its run down, but this bathroom was remodeled by people who didn't care about their workmanship & its abundantly clear in the photos taken the day Tom left after arguing this was as good as anyone would do. 3 times my roommate had to demand the painters come back because they did such a crappy job. If you saw it yourself (contact me, I'll be happy to share pictures & offer better referrals), you would think my friends painted it & say, man, yall should have hired some professionals! On the tub, there were two different colors of caulk used. It's messy & my roommate confronted Tom about it several times-he told her it was the best they could do & anyone who does this would have the same results. You can barely push on the shower wall but hear it cave in, stick to the hardy plank behind it & pop back up. She pointed that out too & Tom actually told her don't worry it's glued down real good around the edges. I'm not takin' it off now! Seriously?! I will give credit that they came up w/some solutions to the walls being uneven around the vanity & chose good quality parts, but the actual work they did is just embarrassing. We feel like we were ripped off in the worst way & taken advantage of since we did complain repeatedly, send photos of our concerns to Lucy & were basically bullied into backing down because they were just too busy to deal with our small project! When Lucy came & did the initial quote my roommate told her she didn't want it painted or tiled and that money was an issue. Lucy pushed & insisted on including the costs in the quote anyway-we asked for a breakdown & couldn't get one; Lucy guaranteed we'd be happier having them do it. We both really wish we'd not backed down to her bullying & done it ourselves! Tom again said after the 3rd time the painters came back that nobody would cut a line straighter than this! There's paint on shower walls (he says, well, just scrape it off  Um, I'm sorry, I shouldn't have to scrape it off!), paint running over the line where the tile meets the wall, door frame/ceiling look horrendous. But L&M will no doubt be quick to tell you they use contractors for that & can't control them...Lucy had to come out herself to fix some plumbing issues because they were so busy (doing one job at a time HA!) that she couldn't get her go-to guy to come do it for her. He had to come anyway the next day. Nobody who visits sees that work though, they see the tacky paint lines, the messy caked on caulk that's different colors, the gaping openings where the side panels of the shower should meet. You can't convince me water's not getting in there like Tom claimed. There are huge gaps where two of the walls meet that weren't caulked at all, much less in different colors! L&M overcharges for the quality, doesn't care about their actual customers wants/requests & steamrollers you into paying for what L&M will get the most money for, adding on extra things you specifically said you didn't want while talking down to you like you're a complete moron until you give in & agree stupidly thinking that, as professionals, they must know best. They rush through jobs without taking care of the things that are most noticeable cosmetically.My roommate actually asked Tom point blank: Tom! If this were in your home, would you leave it like this? he sheepishly said, Well, no I wouldn't so she said, ok, then don't expect me to accept it in mine! She complained & let him know she was not happy, she'd already emailed Lucy several times about concerns, including photos (we still have the emails too) & everytime it was just pushed off. They made her feel so inferior that it just became easier to get them out!Having the messes & carelessness fixed doesn't even matter anymore but we are both making absolutely sure to share this with everyone we meet & let them know this is not the place they want to take their business to. I'm glad I've had the opportunity to keep at least 4 people from taking business here simply by showing them the photos.

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