Best Businesses in Austin, TX

Absolutely excellent service and am very thankful for their work. Honest, straightforward about very step of the process. Highly recommend!

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

Got a quote for a clogged toilet. Reasonably priced yet booked for the day. Needed service ASAP! The gentleman on the phone gave me two local recommendations! This is what I consider excellent customer service. Even though they were unable to see me, they went above and beyond by giving me local recommendations to resolve my problem. Thank you Marshall Plumbing!!

My Water Heater went out 12/27/2021. I called Ross Plumbing as recommended by a friend and the recording asked me to text the number with my information and the issue.  Cody contacted me that evening. I sent him a few pictures and explained the issue. He gave me a fair price and said he would move things around and get to it the next day if i approved of the price. I agreed.
He and a helper were at my house the next morning at around nine with the new Water Heater and were finished in very short order. My wife and I were impressed with his willingness and professionalism to answer any questions we had about the current job and any other questions we had about other issues in the house. I highly recommend Cody and Ross Plumbing.

Would definitely recommend the services of Ruben. He answered all my questions over the phone first and even asked if I could take a picture of the issue, then quoted me over the phone. I knew what to expect and what I was going to pay before he even came out. He worked with my work schedule and met me at my apartment exactly when he said he would, even called/text to confirm.

Very nice gentleman. He retrieved my grandmother's necklace that was gifted to me 19 years ago. I don't know what I would do without him. He gave me some plumbing tips and even cleaned up the area he worked on.

Looking for a family plumbing business? Call Ruben!!

Very impressed at the knowledge and corrections made to my irrigation system. Thank you so much

Great communication, on-time service, beyond satisfactory work, fair pricing, left zero mess behind, very efficient and will reach out for any other handyman needs.

Josco found a toilet tank lid to match my old toilet. They saved me from having to replace the tank.

I hope to be a repeat customer.  The entire experience from star to finish was great.  When I canned Danny I had an unreasonable request to be seen the next day, because my daughter's door hinge ripped out of the frame and wouldn't close.  Danny checked his calendar and called me back within a half hour to confirm an appointment for the next day.  After he arrived, he was able to fix the door in less than half an hour, and because he has a two hour minimum, he eagerly asked to work on other projects.  I had him completely rescreen my sliding screen door and it looks great!  If I ever have another project, I know who to call.

AAA Auger just came out to my house for the 2nd time to fix a leak at my water meter that SAWS won't fix because the leak is on the side of the meter closest to my home and therefore not their responsibility. The first visit out they fixed the leak and then gladly came in to take care of a few simple issues in the house. Well the meter broke again. Henry R. came to my house and did a tremendous job. He was so nice. He did not like the way the repair was made the last time the company came out AND I was 2 weeks past my warranty, but since he wasn't satisfied with the previous repair he did the work for FREE!!! You bet I'm calling them again.

Did business with this company for the past four years. I had a water heater go out that they installed and they said it was a warranty issue with the company they don't cover the water heater that they installed. Then I was made to feel like they did me a favor over the last four years for doing business with them!  They don't stand behind the products that they install. Apparently I'm rude every single time I call.  Horrible customer service from the office. I'll go ahead and buy my own water heater and install it. You've lost my business and my respect.

Pair Plumbing and Septic came out and identified both of my plumbing problems that no one else could find. Their service and expertise was A+. They also cleaned out my septic at a reasonable price in a timely manner. Thank you Pair Plumbing for your customer care and professional service. I will use you again and refer you friends and family. I think the bad review they got sounds more personal than the actual service they provide.

Been using The Plumber for 4 years in my home.  They've done big jobs (2 major bathroom remodels) and small jobs like unclogging a drain.  He always comes when he says he will and can usually get me on the schedule within 24 hours depending on my urgency.  Straightforward and honest which is hard to come by these days!!

I highly recommend Highland Lakes Plumbing. Shannon did a great job on a difficult bathroom job. He is very fair priced and is a very hard worker and efficient with his time. I will definitely be hiring him for any other plumbing jobs.

Joshua came to our house today (11/23/22) as a second opinion to determine if our 8 year old HVAC needs repair or replacement.  He was courteous and extremely thorough.  He went thru everything, and pulled out his tools to check numerous measurements and not just take for granted what a tech from another company had found.  To my relief, he recommended repair of the existing AC compressor, but replacement was not necessary.  Joshua takes his time, but will give you a true picture of what is and is not needed.
Will definitely consider Goettl for HVAC needs in the future.

Trash/ overpriced. Charged $600 to come out and fix leaks from the freeze. Wouldn't itemize pricing . After leaving hadn't fixed the leaks and when asked to come back out, they wanted another $300 to fix. Despite the fact they didn't fix it the first time. Never use these crooks.

Horrible service! This man left in the middle of doing the job supposedly to go get a part he needed and never came back. I do not recommend this company or this person.

I was a little skeptical when I saw this company and all the poor reviews it got on Yelp.  I was put in contact with them through my home warranty company like many others.  The plumber, Eddie, contacted us in a pretty timely manner and set up the appointment.  He called me the day of the appt. and showed up about when he said he would.  He went to the master bathroom where our cold water faucet was not working.  He quickly found the problem, which was a pain to fix because a screw and a washer had come off the stem down in the pipe.  He fished them out, unblocked the pipe, put new parts on the stem, and cleaned up the water that had come out on the floor.  He was very persistent and knowledgeable.  There were no extra fees or problems found, and it was just the $75 deductible.  He also gave us some advice on how to keep this happening in the future and why it happened.  I was pleased with the service we received.  Much better than the Country Boys Plumbing that HWA sent out the first time.

avoid l&m at all costs and tell everyone to do the same. i can say, without a doubt, that was one of the most horrible experiences of my life. never in my life have i worked with a team so completely unprofessional, no consideration for the customer, constantly shifting blame to the customer and the worst work ethic (or lack thereof rather) ever.

* lucy lies #1 and 2: work would take 2-3 weeks and that her workers would be sensitive to the fact that someone was living in the house while work was being done.
* lucy lie #3: saying i don't get the final check until you are satisfied twice to which we nodded and replied, okay.
* lucy lie #4: she listed the projects spread out over 3 phases showing work to be completed in 2 weeks (we BOTH have this written out).
* painting needed to be completed BEFORE carpet was put in, so the carpet installation had to be pushed back due to painting taking longer than expected.
* the day of carpet installation was a state holiday, so we were home. the painters arrived at 9am to finish up painting before carpet installer arrived at 10am. we pointed out all area of concern re: paint. they agreed that work needed to be done and seem to be rushing to complete it before carpet installation.
* although carpet was installed, we continued to see areas of concern re: the painting.
* on a DAILY basis, we marked areas of concern with blue painter's tape per lucy's instruction. this continued until the beginning of week 3 at which time lucy asked us to stop placing tape on the walls because it was taking off the paint. i then texted her photos of the areas of concern instead. that day, our blue painter's tape disappeared.
* areas of concern continued to be ignored, so i chose to work from home to PHYSICALLY point out areas of concern.
* lucy lie #5: she said the painters said they had been working at our house every day. i told her i worked from home 2 days and they in fact had not worked at all one of those days. her reply was, oh.
* horrible work ethic example: i'd estimate around 40-50% of the painter's time was spent on the phone; working 2.5 hours was considered a full day; the painter sent his WIFE and DAUGHTER to finish other painting tasks.
* i have photos of an exacto blade on the kitchen table; fast food cups left around the house; nails all over the floor of the garage (which we have to enter multiple times daily since it's been serving as our storage area and we've had to live out of boxes this entire time while they work); photos showing work areas ignore time and time again; the instance in which they placed 50-60 pounds of wooden and metal bunk bed parts against 2 pieces of art worth over $200,00 (this was another horrible story).
* in our countless walk-throughs, lucy never took notes. her replies would be verbal affirmations of uh huh. okay. yes. right. etc.
* lucy lie #6: when it came to painting the doors, the painters only painted the outside panel of the door; not the inside. i confirmed with lucy that they were in fact supposed to paint both sides of every door. she confirmed yes stating she'd let them know. when i asked the painter if lucy had told them they were to paint both sides of the doors, they replied no. we were just supposed to paint the outside. for confirmation i asked again. the painter replied that lucy had not told him to paint both sides. i told him what lucy had told us, to which he replied okay.
* after the first day of painting, i witnessed the painter's son place the shower curtain rod back on the wall that had been primed that day. i assumed there was some painting-professional reason for this and i didn't not question it as it's not my area of expertise. the next day, i saw that the curtain rod remained on the wall and they painted around it. i then removed the rod so that they could paint the entire area.
* lucy lie #7: she said they would remove switch plates and tape over hinges before painting. switch plates were not removed, but instead, being painted on around the edges. i then decided to remove the switch plates.
* lucy lie #8: she said window treatment hardware would be removed from the walls before painting began. i saw they were not removed before painting began, so we removed them from the entire house
* at one point they filled our trash and recycle bins completely leaving no room for us to dispose of our trash and recyclables.

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