Best Businesses in Austin, TX

This company is very awesome at their job and Kevin was right on time and found the problem​ within minutes and relayed what needed to be fixed to my plumber so that they would be prepared​ to do the job correctly​​ If I​ ever have a problem againI'm​m going to these professionals every time without hesitation.
Thank you again Kevin

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

I spoke with three plumbers and chose Butch at Marshall Plumbing for his knowledge over the other two highly recommended plumbers.  He was the lowest bid on a job involving 13 individually owned condos.  He was on time, very professional and all of the owners were very satisfied with his work on an older property.  He did such a good job he was asked back the next week to install four additional toilets.  He charged us a lower rate than expected and actually provided some parts and much knowledge at no extra charge.  I will use him again on larger commercial or small residential jobs.

My Water Heater went out 12/27/2021. I called Ross Plumbing as recommended by a friend and the recording asked me to text the number with my information and the issue.  Cody contacted me that evening. I sent him a few pictures and explained the issue. He gave me a fair price and said he would move things around and get to it the next day if i approved of the price. I agreed.
He and a helper were at my house the next morning at around nine with the new Water Heater and were finished in very short order. My wife and I were impressed with his willingness and professionalism to answer any questions we had about the current job and any other questions we had about other issues in the house. I highly recommend Cody and Ross Plumbing.

Would definitely recommend the services of Ruben. He answered all my questions over the phone first and even asked if I could take a picture of the issue, then quoted me over the phone. I knew what to expect and what I was going to pay before he even came out. He worked with my work schedule and met me at my apartment exactly when he said he would, even called/text to confirm.

Very nice gentleman. He retrieved my grandmother's necklace that was gifted to me 19 years ago. I don't know what I would do without him. He gave me some plumbing tips and even cleaned up the area he worked on.

Looking for a family plumbing business? Call Ruben!!

Needed a backflow test done so I texted Lauren and she replied promptly with the price. After checking with a few other businesses, this was the best price so I texted back to move forward with the test. They emailed me an invoice, did the test the same day. They emailed once it was completed, I paid online and received a receipt and copy of the report. The entire process was excellent and convenient!

AJ with Greenshire Handyman came by to paint some shutters on my home that I could not reach.  His team did a fantastic job.  The communication was excellent and timely and he was prompt.  He brought the supplies he needed and the shutters look great! Thanks AJ.

Buyer Beware - Josco in Austin, TX
Terrible Customer Service Experience and watch your wallet.

Called Josco before I went as I needed to replace a 25 year old pressure valve attached to a 3 foot piece of old copper pipe.  Explained I had done 4 hours of work digging it out of  the dried rocky caliche clay that is my front yard and asked if they would help me figure out a replacement setup.  Josco assured me they would be happy to help and to come on in.  

When I got to Josco I was met by a youngish, dark haired sales guy who was busy chatting with two younger plumbers and seemed to be pissed off that another customer came in.  I spent 5 minutes or so listening to them discuss everything but plumbing or parts, but that is part of what customer service is all about so I didn't think twice about it.  When it came to my turn, I let him know I was the one that called and showed him the 3' piece of pipe and pressure valve that I needed to replace.

One of the Josco salesman's buddies, (the visiting plumber) immediately took interest in my project as he and his friend were walking out the door and advised me that the only way to replace the pipe was to use a 3' pex pipe adapter that he would be glad to fabricate for me for just $600.  Both he and the sales guy had a nice laugh as did I, until they informed me that they were serious about the price for him to fabricate the 3 foot piece.

The sales guy and the plumber exchanged a look and both agreed that it was the only way to fix the situation.  I inquired about using PVC, or a similar piece of copper or perhaps a short piece of galvanized pipe for the part.  

The sales guy begrudginly brought out a piece of pvc with an elbow to show me that it just could not be done any other way other than the $600 option his buddy proposed.  He went on to advise me that they did not carry anything similar to the pressure valve but that he might be able find me one.

At that point I did not even wait for the inevitable and additionally price gouge quote for the pressure valve and explained I had to step out to take a call.  Fortunately for me, and unfortunately for Josco, I have a background in construction although I had just come from a business meeting and my dress code may have thrown them off.  Otherwise an unsuspecting and trusting customer might have indeed paid Josco nearly $1000 for a 3' piece of pex pipe, a ball joint and a pressure valve.  

Not sure how these guys do business, but unsuspecting customers should know that the seemingly complete lack of ethics and integrity and the sales guy's blatant attempt to find the next mark while they rip off a customer is amazing to me.

From Josco I went right down the street to another plumbing supply house and solved the entire problem, with pex pipe adapter, ball joint, new pressure meter, nice and honorable people and a great experience for less than $125.

My opinion of Josco Plumbing Supply is less that 1 star, but that is not an option.  Yet another Buyer Beware type of situation.

Well its nice to see so many wonderful reviews. Sadly, my mother and I can't say the same. After reading about all the complex work this handyman has accomplished, I was quite surprised that instead of coming to give us an estimate on the work we needed done, we were asked to send pictures. (Something I noticed nobody else has mentioned in these reviews.) So after that was done, my mother receives a call from him, and apparently we just have too much work that needs to be done. Really? I have never heard a contractor say those words. Also that's a surprise considering what I just finished reading in another review about no job being too big or too small, or even reading about him constructing a wall or a piece of furniture. And one of the things we wanted were some overhanging structures over our doors so we would not constantly get rained on trying to come inside. But I guess that IS more work than constructing a WALL. It just seemed that there were more excuses than answers. I will however give him an extra star for at least calling us back and offering to do at least half the work we needed. I guess its better than nothing, right? That's ok. Hopefully we can get someone who actually needs the work and the money and will show up to give estimates.

AAA Auger installed a new back flow preventer and certified testing of it in February 2014.  The back flow preventer stated leaking  badly in October 2014.  Isolation valves that they installed didn't work.  Called for them to come out on Monday and arranged for appointment on Thursday morning.  They didn't show.  I called and they said that they were short handed and apologized.  Rearranged visit for the the next day in the afternoon.  They didn't show so I called again.  They said that they would send someone out before end of day.  I had to leave for a dinner.  They called me at dinner and said that the repair was going to cost about $600 when I had paid almost $900 for the new facility only 8 months ago.  Told them that they should repair for free and they said nothing.  I checked the next day and it was still leaking.  I called and they told me that it was out of warranty and that they didn't repair it because I didn't authorize it.  Too bad for me.  Sad that a company puts in a substandard facility with no cutout valves and won't repair their substandard work.  Would not recommend them to anyone.  Work doesn't last and company doesn't honor their appointments.

Fast service at a great price.   This is the guy to call when you need help.    Ron will treat you right.

Bill and Diane Pair with Pair Plumbing & Septic have provided me with excellent customer service and work.  My farm is located about 20 miles from Cameron and recently all of my pipes froze and and broke due to the freeze.  The guys they sent to asses the damage were very professional and quickly identified the problem. The Pair's  were responsive and sympathetic to my needs and repaired my pipes.  This was not the first time we have had them service the farm, really good people.  Diane is a really sweet lady, more of a peach than a Pair!

This is the second time we've used The Plumber. The first experience was excellent. We needed to have a shower re-piped for a remodel, they were quick to respond, provided a VERY competitive quote and showed up when they said they would. The workmanship was excellent. When our next plumbing need came up, this was our first call.  Again, they provided a quick and competitive quote, we got the work scheduled and they showed up exactly when they said they would and did another excellent job.  I highly recommend The Plumber, from a cost perspective, they have some of the most competitive rates I've seen, they do what they say they will do and the quality of work has been great. Always a positive experience working with these folks!

Excellent service and detailed work.  Shannon was ready and willing to help us with our clogged system on a Saturday morning, which we appreciated very much!

Very experienced and attentive to all details at our brand new house.

Highly recommended for all plumbing services!  Six Stars

The AC woes continue. This time it was the pesky capacitor. Most home owners take comfort in a simple 10-minute fix. I also am grateful for a simple fix but charging $250 to install a $10 part truly annoys me--nothing like a billing rate of $1000+/hour. It says a lot about a company when they are willing to take advantage of customers in this way. The search for an AC company resumes again. I think I will begin my search with how much would you charge to replace a capacitor?

Technician was pleasant to deal with. Problem was fixed. Just not happy with an unreasonable charge.

I want to thank Jon Wayne.. specifically Jonny and our technician for the air conditioner, Abel.. the just replaced blower and thermostat malfunctioned.. I emailed Jonny Rackler directly and he replied immediately. I received a call from a very sweet young lady a few minutes later and within a couple of hours Abel was at my house. We have air and it's operating correctly. Abel is very professional and kind. He was informative and I believe, honest with his recommendations. I thank Jonny for turning our experience around. Bottom line, I really believe Jonny made a big effort to turn our experience around and he was nothing but professional and sympathetic to our feelings about the initial service experience (with the tankless water heater). I did pay the fee for follow-up services for this year and I believe we will continue to have positive experiences. Thank you Jonny and Abel and to the young lady who helped yesterday morning (I didn't get her name)..

Horrible service! This man left in the middle of doing the job supposedly to go get a part he needed and never came back. I do not recommend this company or this person.

DO NOT USE THIS PLUMBER!!!!
These guys do not know what he is doing! He attempted to replace a recirculation pump w/ timer at our house. He arrives at the house without a long ladder and has to borrow it. He left the old sump pump sitting in the attic and left a pool of water. He also never turned it on before he left and the timer was not working. We were only able to find out about this matter when we had a different plumber stop by to give us a quote about adding a gas line. He went up to the attic to check on the BTU of the heater only to find out the mess the prior plumber had left. Our system would have burnt out had we not had discovered this in time!
They are unprofessional and terrible plumbers!

I haven't used L&M plumbing but I saw this truck pull up to me a few nights ago in a Whataburger parking lot. I have posted a photo.
Not only did the lady driver park across two spots, she also parked over a disabled bay. There were no disability signs on the vehicle.

She wasn't there for a quick visit either. She was in there for about 30 minutes.