Best Businesses in Austin, TX

By far world class. Kevin has been beyond attentive and helpful in helping detect or foundation leak. He confirms everything with us as well as with the plumbing company we are using. It's hard to find a genuine company with outstanding work ethics- but this is definitely one of them. Highly recommended.

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

I spoke with three plumbers and chose Butch at Marshall Plumbing for his knowledge over the other two highly recommended plumbers.  He was the lowest bid on a job involving 13 individually owned condos.  He was on time, very professional and all of the owners were very satisfied with his work on an older property.  He did such a good job he was asked back the next week to install four additional toilets.  He charged us a lower rate than expected and actually provided some parts and much knowledge at no extra charge.  I will use him again on larger commercial or small residential jobs.

My Water Heater went out 12/27/2021. I called Ross Plumbing as recommended by a friend and the recording asked me to text the number with my information and the issue.  Cody contacted me that evening. I sent him a few pictures and explained the issue. He gave me a fair price and said he would move things around and get to it the next day if i approved of the price. I agreed.
He and a helper were at my house the next morning at around nine with the new Water Heater and were finished in very short order. My wife and I were impressed with his willingness and professionalism to answer any questions we had about the current job and any other questions we had about other issues in the house. I highly recommend Cody and Ross Plumbing.

Ruben is our friendly neighborhood plumber. Over the years, he has helped us replace toilets, repair toilets, replace entire plumbing lines, install water heaters - you name it! Ruben charges a fair price (and sometimes hasn't charged us at all for repairs) and does excellent work.

Very impressed at the knowledge and corrections made to my irrigation system. Thank you so much

AJ with Greenshire Handyman came by to paint some shutters on my home that I could not reach.  His team did a fantastic job.  The communication was excellent and timely and he was prompt.  He brought the supplies he needed and the shutters look great! Thanks AJ.

Buyer Beware - Josco in Austin, TX
Terrible Customer Service Experience and watch your wallet.

Called Josco before I went as I needed to replace a 25 year old pressure valve attached to a 3 foot piece of old copper pipe.  Explained I had done 4 hours of work digging it out of  the dried rocky caliche clay that is my front yard and asked if they would help me figure out a replacement setup.  Josco assured me they would be happy to help and to come on in.  

When I got to Josco I was met by a youngish, dark haired sales guy who was busy chatting with two younger plumbers and seemed to be pissed off that another customer came in.  I spent 5 minutes or so listening to them discuss everything but plumbing or parts, but that is part of what customer service is all about so I didn't think twice about it.  When it came to my turn, I let him know I was the one that called and showed him the 3' piece of pipe and pressure valve that I needed to replace.

One of the Josco salesman's buddies, (the visiting plumber) immediately took interest in my project as he and his friend were walking out the door and advised me that the only way to replace the pipe was to use a 3' pex pipe adapter that he would be glad to fabricate for me for just $600.  Both he and the sales guy had a nice laugh as did I, until they informed me that they were serious about the price for him to fabricate the 3 foot piece.

The sales guy and the plumber exchanged a look and both agreed that it was the only way to fix the situation.  I inquired about using PVC, or a similar piece of copper or perhaps a short piece of galvanized pipe for the part.  

The sales guy begrudginly brought out a piece of pvc with an elbow to show me that it just could not be done any other way other than the $600 option his buddy proposed.  He went on to advise me that they did not carry anything similar to the pressure valve but that he might be able find me one.

At that point I did not even wait for the inevitable and additionally price gouge quote for the pressure valve and explained I had to step out to take a call.  Fortunately for me, and unfortunately for Josco, I have a background in construction although I had just come from a business meeting and my dress code may have thrown them off.  Otherwise an unsuspecting and trusting customer might have indeed paid Josco nearly $1000 for a 3' piece of pex pipe, a ball joint and a pressure valve.  

Not sure how these guys do business, but unsuspecting customers should know that the seemingly complete lack of ethics and integrity and the sales guy's blatant attempt to find the next mark while they rip off a customer is amazing to me.

From Josco I went right down the street to another plumbing supply house and solved the entire problem, with pex pipe adapter, ball joint, new pressure meter, nice and honorable people and a great experience for less than $125.

My opinion of Josco Plumbing Supply is less that 1 star, but that is not an option.  Yet another Buyer Beware type of situation.

Great work by Danny. We were in a sticky situation with some plumbing and carpentry, and he got us out. He can expect more work from us in the future! Thanks, Danny!

Very pleased with the quality of service and professionalism of the company. This was the only company we called that saved us time by letting us know our water company needed to fix our meter before they could do their work. No extra charge for working on Sunday. Thanks for everything.

My bathroom started flooding on a Saturday afternoon and I was going crazy having to mop up the mess every couple of hours, I called plumbers all around town and San Marcos Plumbing was the only place that returned my call. Their receptionist was great and managed to send someone out the same day even though they were booked solid. Brian did a great job fixing our sewer main and their rates were totally reasonable, I highly recommend them!

This is the best plumbing company we have ever used, they are quick and responsive. I called them and they were at my front door ready to fix my plumbing problem in less than a hour.
 Pair Plumbing  & Septic not only provide great service they also provide great pricing and friendly staff. I have never had such a great experience with a plumbing company.. I will highly recommend this company to anyone that needs plumbing and septic work done. You guys are awesome, thanks again!!

I've used these guys for decades and can't recommend them enough.  Barry's always been the guy who shows up.  They answer the phone, they send someone as quickly as possible, the job gets done.  Love these guys.  Highly, highly recommended.

Excellent service and detailed work.  Shannon was ready and willing to help us with our clogged system on a Saturday morning, which we appreciated very much!

Very experienced and attentive to all details at our brand new house.

Highly recommended for all plumbing services!  Six Stars

William diagnosed the problem real fast.  Did what needed to be done.  Would recommend anytime,

The customer service manager called me this morning and said they would send over a tech to revise. They sent the same tech which from the beginning asked if I had purchased the warranty. I said no and then he said that it would be $197 for a diagnostic. He implied that because I added a cover to the outlet I was the one who ruined it and that why hadn't I called earlier. I thanked them and will call someone else. Original service was performed in April and I called in May. It would of taken the tech 15 minutes to replace the outlet and provide great service but it seems that is no Longer a priority. The tech did step out to van so it seems he did get approval from superiors for outcome of this visit which shows that the poor service and lack of warranty is systemic. I wish the nice lady over the phone would have avoided me further humiliation and just not sent anyone and let me know R,s policy is as is no warranty.This was a 30 minute fix tech was over as a courtesy it should of been fixed instead of all this back and fort. It has now been taken care off by another company and took less than 30 minutes. I am thankful that I am only out of 300 as I see in all these Yelp reviews that people have much bigger issues.

Ray was very polite. Arrive when they say they will arrive. Let you know what the issue is and price before starting work.

I was a little skeptical when I saw this company and all the poor reviews it got on Yelp.  I was put in contact with them through my home warranty company like many others.  The plumber, Eddie, contacted us in a pretty timely manner and set up the appointment.  He called me the day of the appt. and showed up about when he said he would.  He went to the master bathroom where our cold water faucet was not working.  He quickly found the problem, which was a pain to fix because a screw and a washer had come off the stem down in the pipe.  He fished them out, unblocked the pipe, put new parts on the stem, and cleaned up the water that had come out on the floor.  He was very persistent and knowledgeable.  There were no extra fees or problems found, and it was just the $75 deductible.  He also gave us some advice on how to keep this happening in the future and why it happened.  I was pleased with the service we received.  Much better than the Country Boys Plumbing that HWA sent out the first time.

I haven't used L&M plumbing but I saw this truck pull up to me a few nights ago in a Whataburger parking lot. I have posted a photo.
Not only did the lady driver park across two spots, she also parked over a disabled bay. There were no disability signs on the vehicle.

She wasn't there for a quick visit either. She was in there for about 30 minutes.

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