Best Businesses in Austin, TX

He found it!  My wife & I caught a slab leak in our garage the moment it started, literally. The wall was a little damp after we came back from dinner there was a tiny puddle.  Uh-oh.  The plumber came out and recommended Kevin @ Precision Leak so we wouldn't jackhammer the garage slab on an expensive wild goose chase.  That was back in March 2018 and the leak was so small Kevin couldn't find it.  I really appreciated his thoroughness and troubleshooting with me right there.  But alas, we were defeated.  Fast forward 3 months and he came out again.  The leak increased in volume, so now he could hear it with his super sonar.  He very quickly narrowed it down, and now the pipes are exposed and labeled for the plumber to do his work.  Kevin is an all around nice guy.  I really appreciated the time he took to explain things to me and let me add to the troubleshooting conversation.  The irony is if I would've ignored it and let it get worse I could've saved him a trip!  Thanks Kevin ;)

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

Got a quote for a clogged toilet. Reasonably priced yet booked for the day. Needed service ASAP! The gentleman on the phone gave me two local recommendations! This is what I consider excellent customer service. Even though they were unable to see me, they went above and beyond by giving me local recommendations to resolve my problem. Thank you Marshall Plumbing!!

Ross Plumbing is 1000% committed and determined to fix your problem. They are very responsive and always show up on time. They are high-quality plumbers who are amazing people.
Ross Plumbing was recommended to me by the folks at Glass Well and I'm glad they did. Cody and Clint have taken care of several fairly routine plumbing issues for me and have been prompt, courteous, and reasonable.
More recently I've had a water heater problem. They replaced it but there were still issues. Over a couple of weeks they came out several times (no charge) and tired different solutions. When I mentioned I had a high flow rate on my water softener but no one could find a leak, even the plumbers with fancy technology, Clint ruled out other issues and finally discovered that yes, there was a slab leak from the water heater. We had all been stumped for months, but using reason and the process of elimination, plus his plumbing knowledge, Clint nailed it. Although it will be costly to fix this, at least now I know what the problem is and we can work around it till it's fixed. And if this ends up being a job beyond the scope of what Cody Ross Plumbing does, I will use Leroy Ross (Cody's father), who does construction plumbing.
In summary, they're the best around on all fronts. I cannot rate them high enough for what they've done.

Ruben is our friendly neighborhood plumber. Over the years, he has helped us replace toilets, repair toilets, replace entire plumbing lines, install water heaters - you name it! Ruben charges a fair price (and sometimes hasn't charged us at all for repairs) and does excellent work.

Very impressed at the knowledge and corrections made to my irrigation system. Thank you so much

This was our first time dealing with the Greenshire Handyman service and will definitely use them again. AJ was professional, knowledgeable, and patient with us on ensuring our projects would get completed as we expected. Additionally, he took the time to explain the entire scope of work and absolutely made sure we were happy with the final outcome. He even touched up some items that needed some attention. The customer service was pleasant and attentive to leaving our home as clean as possible. Great to have this business be local to us and will definitely use them again!

Love this place! Has all the old school stuff. A little hard to find but well worth it!

We are very pleased with Danny. He is a standup guy and helped us out on Xmas eve when everyone was closed. We are so glad we found him. We will call him next time for our emergencies because he comes through when you need him.

Purchased a water heater 6/2011.  It leaked 1 hour after they installed it.  They sent a person out to fix it under warranty 3 hours later.  At the time I did not notice that they had also NOT installed the venting system correctly.  The vent stack was NOT attached to the water heater nor connected to the Vent stack.  The gases and CO2 where being exhausted into the water heater closet.  on 10/2011 I noticed that the vent pipe was not attached to anything and called for repair.  The person who came out said i didn't want to do this for free.  He did not fix the problem and when I pointed out to him that there was still a hole in the vent stack, he said NO there isn't, that's the way it's supposed to be and that's as good as it's going to get!  If you want it fixed better you will have to call Monday and have the guy who installed it come out, that's his job  Gases and CO2 still leaking into the closet.  I have called the city to come out and inspect this work.  They follow ZERO of their customer service creeds.   Would NEVER use them again.

I would not recommend this plumbing company. The men that were sent out from this company were unskilled and seemed lost about how plumbing works in a home.

This is the best plumbing company we have ever used, they are quick and responsive. I called them and they were at my front door ready to fix my plumbing problem in less than a hour.
 Pair Plumbing  & Septic not only provide great service they also provide great pricing and friendly staff. I have never had such a great experience with a plumbing company.. I will highly recommend this company to anyone that needs plumbing and septic work done. You guys are awesome, thanks again!!

Knowledgable, courteous, honest and not one to scam you.

We had an urgent need and they were responsive and competent.

Only downside is that they typically do not answer the phone but leave a message and they will back with you soon.

We asked for help with some stuff that we just couldn't fix on our own.
Came out when he said he would, was right on time.  Professional and courteous gentleman.  Helped us get our water system back on line after some serious freeze damage from URI 2021.  He knows how to fix stuff.  We would use his services again if needed.

I had a highly disappointing experience with Goettl. They scheduled a service appointment for us between 1-3 today and called once, two days ago, to try and sell us a service plan. On top of that, they called us two times yesterday just to confirm the appointment. However, when no one showed up at the scheduled time, we had to take the initiative and call them ourselves. The operator had the audacity to claim that they never called to confirm the appointment, which is completely false. They called us twice yesterday and confirmed the appointment. It was an absolute waste of our time. What a joke! I expected much better professionalism and reliability from Goettl.

I have dealt with JW a few times for some repairs on house and normally the service is informative, prompt , and reps are courteous. However this last time though there was a flub up and what their rep promised to have done and what they were going to do failed to happen and I was left out of pocket $1000. Now I have no ceiling due to their mishap. All upper management said when I complained on their follow through was that they apologize for their rep's mistake basically and his misinformation and that in so many words it shouldn't have happened and they were wrong in the relay of information they gave me for the job instruction and how to proceed.

Horrible service! This man left in the middle of doing the job supposedly to go get a part he needed and never came back. I do not recommend this company or this person.

This was the plumber that is contracted with our homeowner's warranty company.  I made a claim for a tankless water heater on 6/29/13 mid-afternoon.  Here it is 7/1/13, mid-afternoon and no contact has been made by Big Jon Plumbing Service.  

I have since cancelled the claim and utilized the plumber that the previous homeowner's used to install the tankless water heater.  Guess Big Jon Plumbing Service doesn't like earning money or positive reviews...

I haven't used L&M plumbing but I saw this truck pull up to me a few nights ago in a Whataburger parking lot. I have posted a photo.
Not only did the lady driver park across two spots, she also parked over a disabled bay. There were no disability signs on the vehicle.

She wasn't there for a quick visit either. She was in there for about 30 minutes.

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