Best Businesses in Austin, TX

Talk about responsive, fast, reliable and precise...just as the name implies!  Kevin is a true professional who knows how to find those hidden leaks.  Without him, we would have never found the broken pvc outside.  Another leak company in the area quoted me $800 as well as not being able to come out for three (3!!!) weeks.  Kevin was out the next day, found the leak and even dug to expose it (in limestone and gravel I might add!).  Charge?  $450, almost half of what the other guys wanted.  I cannot recommend him enough.  Also, he gave me a recommendation for a plumber...Bluebonnet Plumbing out of SA.  Again, an outstanding, family owned small business.  I am going to leave my 5 star for them next.

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

Butch Marshall and his team are amazing. Reasonably priced, knowledgeable and professional! I have had them do work on my home and referred them several times. Everyone that I know that has had them come out was very pleased with their work. Even had someone contact me to get their number again after all their phone contacts were lost 'just in case' they need a plumber again. Highly recommend!

Ross Plumbing is 1000% committed and determined to fix your problem. They are very responsive and always show up on time. They are high-quality plumbers who are amazing people.
Ross Plumbing was recommended to me by the folks at Glass Well and I'm glad they did. Cody and Clint have taken care of several fairly routine plumbing issues for me and have been prompt, courteous, and reasonable.
More recently I've had a water heater problem. They replaced it but there were still issues. Over a couple of weeks they came out several times (no charge) and tired different solutions. When I mentioned I had a high flow rate on my water softener but no one could find a leak, even the plumbers with fancy technology, Clint ruled out other issues and finally discovered that yes, there was a slab leak from the water heater. We had all been stumped for months, but using reason and the process of elimination, plus his plumbing knowledge, Clint nailed it. Although it will be costly to fix this, at least now I know what the problem is and we can work around it till it's fixed. And if this ends up being a job beyond the scope of what Cody Ross Plumbing does, I will use Leroy Ross (Cody's father), who does construction plumbing.
In summary, they're the best around on all fronts. I cannot rate them high enough for what they've done.

Would definitely recommend the services of Ruben. He answered all my questions over the phone first and even asked if I could take a picture of the issue, then quoted me over the phone. I knew what to expect and what I was going to pay before he even came out. He worked with my work schedule and met me at my apartment exactly when he said he would, even called/text to confirm.

Very nice gentleman. He retrieved my grandmother's necklace that was gifted to me 19 years ago. I don't know what I would do without him. He gave me some plumbing tips and even cleaned up the area he worked on.

Looking for a family plumbing business? Call Ruben!!

Very impressed at the knowledge and corrections made to my irrigation system. Thank you so much

This was our first time dealing with the Greenshire Handyman service and will definitely use them again. AJ was professional, knowledgeable, and patient with us on ensuring our projects would get completed as we expected. Additionally, he took the time to explain the entire scope of work and absolutely made sure we were happy with the final outcome. He even touched up some items that needed some attention. The customer service was pleasant and attentive to leaving our home as clean as possible. Great to have this business be local to us and will definitely use them again!

BEWARE of this store.  They don't do what they say they will do and they don't even try to resolve a problem even when the mistake was theirs.  Let me explain.  I am remodeling my bathroom and laundry room. I purchased high quality products from Josco at their N. Lamar location totaling $5,100 including two sinks, two faucets, a shower system, a free standing vanity and a toilet.  At the time of purchase I asked if they deliver and the answer was yes.  Not true.   When I called my salesman I found out he had been fired and, no, Josco won't deliver.  But that was minor.  When my project started we found that the salesman had ordered a  retrofit Grohe shower system (total cost of $554) which could only be used if you have an existing Grohe shower (which of course I don't).  When asked how long if would take to swap it out with something I could use, Dustin very bluntly said that there wasn't anything they could do about it.  Even though the mistake was admittedly theirs, I had to eat the cost.  I asked to speak to the owner and, of course, he wasn't there.  When asked for his name, Dustin said that he couldn't (wouldn't) tell me his name.   So I asked Dustin to please have him call me back.  Imagine my surprise when he didn't call.  I will never buy anything else at this store.  Absolutely horrible customer service!!

I highly recommend A List Handyman for any work that you need done!

Our neighbor broke off the corner of our house with a U-Haul. I emailed Danny photos and he responded within 30 minutes. The work was scheduled for a few days later.

Danny was VERY thorough with the repair. He matched both paint colors perfectly and rebuilt the corner of our roof, all within the timeframe he originally quoted. His work was flawless.

We'll be using A List Handyman for all of our home repairs from now on!

I called at about 10 pm on a Sunday and had help coming to my house within the hour..they found the problem and and fixed it right away, quick and efficient. Victor and Juan were very knowledgeable and provided a great service and a clean job.

After having 2 other plumbers tell me that my hot water heater needed to be replaced (one of them did so without even coming to look at it, just assumed that since it was 10 years old the problem would be solved by replacing it). When I called San Marcos Plumbing, I was frustrated and felt like these other plumbers were trying to take advantage of me and explained as much. I immediately trusted them as they explained that my frustration was completely warranted.  The woman I was working with to schedule the appointment called my tenant and was actually able to talk him through the issue over the phone and saved everyone time and money while completely fixing the problem. As I suspected, and had explained to the other plumbers to no avail,  it was a pilot light issue. San Marcos Plumbing was the only company who took the time to follow up and resolve the problem without scamming me out of hundreds of dollars to replace something that didn't need it.  They even followed up with me after to let me know they had spoken with my tenant and between the two of them fixed the pilot light. Great customer service!

Bill and Diane Pair with Pair Plumbing & Septic have provided me with excellent customer service and work.  My farm is located about 20 miles from Cameron and recently all of my pipes froze and and broke due to the freeze.  The guys they sent to asses the damage were very professional and quickly identified the problem. The Pair's  were responsive and sympathetic to my needs and repaired my pipes.  This was not the first time we have had them service the farm, really good people.  Diane is a really sweet lady, more of a peach than a Pair!

This is the second time we've used The Plumber. The first experience was excellent. We needed to have a shower re-piped for a remodel, they were quick to respond, provided a VERY competitive quote and showed up when they said they would. The workmanship was excellent. When our next plumbing need came up, this was our first call.  Again, they provided a quick and competitive quote, we got the work scheduled and they showed up exactly when they said they would and did another excellent job.  I highly recommend The Plumber, from a cost perspective, they have some of the most competitive rates I've seen, they do what they say they will do and the quality of work has been great. Always a positive experience working with these folks!

We asked for help with some stuff that we just couldn't fix on our own.
Came out when he said he would, was right on time.  Professional and courteous gentleman.  Helped us get our water system back on line after some serious freeze damage from URI 2021.  He knows how to fix stuff.  We would use his services again if needed.

I wanted to give more stars but I can't as I feel a bit ripped off. First off, the staff were very kind from Denise, Michelle (I may have got this name wrong) and the two gentlemen who came out to my residence. The issue I was having was resolved which why those 2 things combined is why I give this 2 stars.

I called with hopes to get a plumber to my house because a hair clog in one of my sinks causes my A/C condenser drain line to backup and overflow. To avoid this happening I wanted a plumber to just remove the clog. Thinking as I could have bought the 20-30 dollar metal snake and pulled it myself I wanted re-assurance that someone who has seen it before got everything. Originally I scheduled for 6pm on a Wednesday of which I was called and that was cancelled by the company (my A/C has been off to avoid overflow) the time was rescheduled for the next morning at 10am. I called the company at 10:50am as I have not heard anything from them as to their ETA. Upon arrival no estimate was discussed until the job was already underway at which I was told the pricing was 180. 15 minutes later the job is complete and the clog was easily removed. I'm dumbfounded as to where the logic that this job is worth 180 dollars. I personally feel ripped off as this was AT MOST a 100 dollar job, if that even.

As I said, the company has nice employees which speaks a lot for them but make sure you get pricing for anything and everything up front before a job starts.

Just FYI.  We called them to come out and service our furnace for the winter.  The guy said he found a gas leak and something else wrong.  Not saying those problems weren't real, but talked to my mom yesterday, she had had them come out to service her furnace as well a few days back.  She lives on the other side of town.  The technician also told her that she had a gas leak.  Instead of the $79 to service the furnace, she paid $256.  I guess there's not much you can do if you don't want a gas leak, but my mom's house is like 50 years old and ours is 8.  Funny that we got the same diagnosis from the same company.  UPDATE:  79$ service call, final tally: $552.  Probably because we live on a more affluent side of town.  Caveat emptor.

He did fix my initial problem, but then he talked me into more.  At which point the accounting started getting Really strange.  send me money became a refrain alternated with but I'm saving you so much  I ended up over paying him $1297.  And in stead of just mailing me that money, he wanted to give me a check for the entire amount I had paid and then I woud give him a check for what I owed.  When I told him his check would have to clear before I could give him another check, he has quit calling.  

This seems like a scam to me

On his website he states he started his own business because he got tired of seeing people overcharged.  That is funny considering he charged us $100 for a hot water heater drip pan and would not use the identical one that I had just bought at Home Depot for $22.  He also charged us $150 for an expansion tank that was only $68 for the most expensive one at Home Depot.  $90 worth if parts that he charged us $250 for.  As soon as he left I saw the unit was leaking,  I called him back not even 30 minutes after he left.  He said he was in S. Austin and would be back around 5.  He never showed and I could not get an on his cell until after 8pm.   He then said to just turn off the water to the hot water heater and he will be back the next day.  We will see, that day is today.  Not happy and not impressed.

After dealing with Lucy Moreno and her business I think I have a pretty good idea of what it is like to go through a terrible divorce: I trusted the wrong person who repeatedly broke their promises to me and ultimately I spent a lot of money and needed legal counsel to make an awful person leave my life while praying they don't destroy my house in the process.
I contracted with this business to remodel my kitchen. In the beginning the initial project manager (Tom Estes) warned me that I would have to get tough with Lucy and basically kiss her butt if I was going to get her to perform all the stuff she promised to do. That was insane to me, I was baffled that her own sub was undermining his boss, and I shouldn't have to get tough with anyone who I was paying to provide services they enthusiastically agreed to do.  Tom also said that the comment Lucy hears most often from her clients is You lied to me! Lucy assured me that there would be no cost overruns, they wouldn't do anything we didn't agree to do in writing, I'd be happy with their quality work, etc.  
It turns out this business wrote the book on dirty contractor tricks. Every other day I was getting messages that work was cancelled and they'd have to start up another day. My favorite excuse was that when work couldn't start on a Monday for whatever reason, she claimed that it was easier to work a full five day week then to get started mid-week and only work a couple of days in a row so progress was pushed off until the following Monday. Sure, her crew totally isn't sitting around not making any money on another smaller project she didn't want to turn down in favor of my project because working a 3 or 4 day week is so complicated.
Even though our contract was fixed-price Lucy constantly hit me up for the cost of items she either forgot to include in the price or she didn't want to pay for.  Seemed like it was always a pushy, high-pressure sell to get me to agree to something now now now, the guy is here he can do it or he'll have to come back later type of thing. I always said no, and when I'd ask her why she doesn't think the contract means she has to cover it she'd throw up her hands and say hey, I won't  fight you on this one. I didn't want to fight either, I just wanted my contractor to do what they said they would do!
When I found substandard work in progress and complained I was told to relax and stop bringing these things to her attention because they're not finished and there's nothing to worry about. When I called her attention to inferior work upon completion I was blamed for not catching the poor quality work in progress and directing the sub to fix it (which under agreement I could not even do, the homeowner cannot direct subs). Everything was blame the homeowner, including the fact that I was trying to turn an old carport into a kitchen, something that was abundantly clear to this business when they bid on the project.
The previous reviewer totally nailed it: Lucy is a bully, and with a volatile combination of arrogance and stubbornness to the point of being surreal.  While standing in my kitchen as her subs ripped up parts of my new wood floor to redo it for the second time (and only after bitter complaining on my part) she refused to acknowledge that there had been any problems on my job and that we do quality work, we get nothing but compliments. Say what?!?  I had to hear that's the best that can be done until I argued, and argued, and argued, and argued to get things fixed. The project suffered from lack of oversight and management, with Lucy and much of her subs apparently incapable of applying logic or common sense to the work.  I spent more than one evening surveying what was supposed to be my fabulous new kitchen completely in tears trying to comprehend the insane mind that could think this kind of work was acceptable.  I must admit that a couple of her subs were honest, hardworking guys who obviously cared more about quality and customer service than Lucy did.
When the project failed to pass the electrical inspection Lucy doubled-down and refused to do any more work until I gave her the final payment, which clearly is not due by contract until all the work is done and the liabilities are cleared.  Lucy literally stated she did not care about the terms of our contract, she just wanted to be paid (greatest email ever, got it in writing, thank you!). Never mind the fact that it didn't pass the city inspection or that a sub (who had been fired early in the project before demo even started) had attempted to file an invalid lien on my property. She makes up the rules as she goes along and I don't think she ever even actually read the contract that we signed.  Her work ethic reminds me of a drug-addict: lie and do whatever it takes to get the money and always deny any problems exist.

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