Best Businesses in Austin, TX

Kevin was very responsive to my text messages. Upon his arrival, he was very thorough conducting testing to determine the source of my leak/ break. He was honest as well. He heard my insurance company indicate they would pay a higher price, but he didn't increase his price.

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

Butch Marshall and his team are amazing. Reasonably priced, knowledgeable and professional! I have had them do work on my home and referred them several times. Everyone that I know that has had them come out was very pleased with their work. Even had someone contact me to get their number again after all their phone contacts were lost 'just in case' they need a plumber again. Highly recommend!

My Water Heater went out 12/27/2021. I called Ross Plumbing as recommended by a friend and the recording asked me to text the number with my information and the issue.  Cody contacted me that evening. I sent him a few pictures and explained the issue. He gave me a fair price and said he would move things around and get to it the next day if i approved of the price. I agreed.
He and a helper were at my house the next morning at around nine with the new Water Heater and were finished in very short order. My wife and I were impressed with his willingness and professionalism to answer any questions we had about the current job and any other questions we had about other issues in the house. I highly recommend Cody and Ross Plumbing.

Would definitely recommend the services of Ruben. He answered all my questions over the phone first and even asked if I could take a picture of the issue, then quoted me over the phone. I knew what to expect and what I was going to pay before he even came out. He worked with my work schedule and met me at my apartment exactly when he said he would, even called/text to confirm.

Very nice gentleman. He retrieved my grandmother's necklace that was gifted to me 19 years ago. I don't know what I would do without him. He gave me some plumbing tips and even cleaned up the area he worked on.

Looking for a family plumbing business? Call Ruben!!

Very impressed at the knowledge and corrections made to my irrigation system. Thank you so much

I moved to the area recently and was happy to find Greenshire Handyman. AJ was very responsive, arrived on time and installed my front storm door quickly.  I'm very happy with the results and will definitely reach out to for assistance with other home projects I need completed!

I was searching for a replacement part. After calling several places around Austin, including Home Depot, I called Josco and they saved the day. They had a solid selection of leftover parts in the back and the manager was extremely helpful in making sure the parts matched.

I needed my over-the-range microwave replaced with a range hood. I called Danny and explained that I wanted the old microwave removed, the current 4 inch vent pipe replaced with a 8 inch vent pipe, new roof cap installed and finally the new range hood installed. He gave me a quote and we set a date for a week later.

Danny arrived on time (actually 5 minutes early) which is a first for me with construction or repair businesses. He went in and looked at all the associated work that needed to be done and confirmed the quote previously discussed. He went to get materials, came back and got to work.

The install went well and took a little longer than either of us were anticipating. He kept everything as clean as he could during the install and after he was done he cleaned up very well.

As far as Danny goes, he's a super nice guy! He's very professional and knows what he's doing. He has pride in his work unlike a lot of others in this trade that are more interested in just getting it done as quick as possible.

Jeffrey Jacobs aka JJ provided an estimate to replace a water heater for me. I accepted even though he wanted $100 for the permit when the city only charges $90 BC he said he could get started the next day. I wanted to get this over with so I accepted his prices. He asked for me credit card number to confirm job and I gave it to him. He never showed up or returned my phone call or text. I had to cancel my credit card. Totally unprofessional liar. Stay away!!

CROOKS. Being a landlord in need for repair on my property, while not present in TX, i looked these guys up online a first time. They claimed my garbage disposal could not be repaired and thus replaced it, forgetting to leave the removed piece in the property, as instructed. Giving them the benefit of the doubt, i called them for a second repair, this time on a faucet,  to which they again claimed could not be repaired. The replacement would be $350.(?!) An honest plumber from Austin charged $150 for changing a faulty sealing package.

Bill and Diane Pair with Pair Plumbing & Septic have provided me with excellent customer service and work.  My farm is located about 20 miles from Cameron and recently all of my pipes froze and and broke due to the freeze.  The guys they sent to asses the damage were very professional and quickly identified the problem. The Pair's  were responsive and sympathetic to my needs and repaired my pipes.  This was not the first time we have had them service the farm, really good people.  Diane is a really sweet lady, more of a peach than a Pair!

I have used this company for over 30 years.  They are reliable and friendly and do great work!  Allison is very fun to talk with and gets the job set up easily.  The work is good and I trust them to come in my house when I'm out on an errand.  They may seem a bit high, but I figure so is everyone else.  Quality is worth paying for.  All in all, they rock!

I highly recommend Highland Lakes Plumbing. Shannon did a great job on a difficult bathroom job. He is very fair priced and is a very hard worker and efficient with his time. I will definitely be hiring him for any other plumbing jobs.

We reached out to several businesses for a quote after our AC stopped blowing cool air. As with most units over 10 yrs it was time to replace it with a new model.

Dayton came out the next day to give a quote and ultimately the price point could not be beat. They started the work on time the same day (by noon) and by that evening we had a working unit again. We have a warranty and also a service plan in place now to ensure maximum output.

Great communication, friendly and ultimately- they get the job done. Thanks to Lorenzo for coming through for us!

Very nice, fast, efficient, courteous, clean and honest!!

He did fix my initial problem, but then he talked me into more.  At which point the accounting started getting Really strange.  send me money became a refrain alternated with but I'm saving you so much  I ended up over paying him $1297.  And in stead of just mailing me that money, he wanted to give me a check for the entire amount I had paid and then I woud give him a check for what I owed.  When I told him his check would have to clear before I could give him another check, he has quit calling.  

This seems like a scam to me

On his website he states he started his own business because he got tired of seeing people overcharged.  That is funny considering he charged us $100 for a hot water heater drip pan and would not use the identical one that I had just bought at Home Depot for $22.  He also charged us $150 for an expansion tank that was only $68 for the most expensive one at Home Depot.  $90 worth if parts that he charged us $250 for.  As soon as he left I saw the unit was leaking,  I called him back not even 30 minutes after he left.  He said he was in S. Austin and would be back around 5.  He never showed and I could not get an on his cell until after 8pm.   He then said to just turn off the water to the hot water heater and he will be back the next day.  We will see, that day is today.  Not happy and not impressed.

After dealing with Lucy Moreno and her business I think I have a pretty good idea of what it is like to go through a terrible divorce: I trusted the wrong person who repeatedly broke their promises to me and ultimately I spent a lot of money and needed legal counsel to make an awful person leave my life while praying they don't destroy my house in the process.
I contracted with this business to remodel my kitchen. In the beginning the initial project manager (Tom Estes) warned me that I would have to get tough with Lucy and basically kiss her butt if I was going to get her to perform all the stuff she promised to do. That was insane to me, I was baffled that her own sub was undermining his boss, and I shouldn't have to get tough with anyone who I was paying to provide services they enthusiastically agreed to do.  Tom also said that the comment Lucy hears most often from her clients is You lied to me! Lucy assured me that there would be no cost overruns, they wouldn't do anything we didn't agree to do in writing, I'd be happy with their quality work, etc.  
It turns out this business wrote the book on dirty contractor tricks. Every other day I was getting messages that work was cancelled and they'd have to start up another day. My favorite excuse was that when work couldn't start on a Monday for whatever reason, she claimed that it was easier to work a full five day week then to get started mid-week and only work a couple of days in a row so progress was pushed off until the following Monday. Sure, her crew totally isn't sitting around not making any money on another smaller project she didn't want to turn down in favor of my project because working a 3 or 4 day week is so complicated.
Even though our contract was fixed-price Lucy constantly hit me up for the cost of items she either forgot to include in the price or she didn't want to pay for.  Seemed like it was always a pushy, high-pressure sell to get me to agree to something now now now, the guy is here he can do it or he'll have to come back later type of thing. I always said no, and when I'd ask her why she doesn't think the contract means she has to cover it she'd throw up her hands and say hey, I won't  fight you on this one. I didn't want to fight either, I just wanted my contractor to do what they said they would do!
When I found substandard work in progress and complained I was told to relax and stop bringing these things to her attention because they're not finished and there's nothing to worry about. When I called her attention to inferior work upon completion I was blamed for not catching the poor quality work in progress and directing the sub to fix it (which under agreement I could not even do, the homeowner cannot direct subs). Everything was blame the homeowner, including the fact that I was trying to turn an old carport into a kitchen, something that was abundantly clear to this business when they bid on the project.
The previous reviewer totally nailed it: Lucy is a bully, and with a volatile combination of arrogance and stubbornness to the point of being surreal.  While standing in my kitchen as her subs ripped up parts of my new wood floor to redo it for the second time (and only after bitter complaining on my part) she refused to acknowledge that there had been any problems on my job and that we do quality work, we get nothing but compliments. Say what?!?  I had to hear that's the best that can be done until I argued, and argued, and argued, and argued to get things fixed. The project suffered from lack of oversight and management, with Lucy and much of her subs apparently incapable of applying logic or common sense to the work.  I spent more than one evening surveying what was supposed to be my fabulous new kitchen completely in tears trying to comprehend the insane mind that could think this kind of work was acceptable.  I must admit that a couple of her subs were honest, hardworking guys who obviously cared more about quality and customer service than Lucy did.
When the project failed to pass the electrical inspection Lucy doubled-down and refused to do any more work until I gave her the final payment, which clearly is not due by contract until all the work is done and the liabilities are cleared.  Lucy literally stated she did not care about the terms of our contract, she just wanted to be paid (greatest email ever, got it in writing, thank you!). Never mind the fact that it didn't pass the city inspection or that a sub (who had been fired early in the project before demo even started) had attempted to file an invalid lien on my property. She makes up the rules as she goes along and I don't think she ever even actually read the contract that we signed.  Her work ethic reminds me of a drug-addict: lie and do whatever it takes to get the money and always deny any problems exist.

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