Best Businesses in Austin, TX

He found it!  My wife & I caught a slab leak in our garage the moment it started, literally. The wall was a little damp after we came back from dinner there was a tiny puddle.  Uh-oh.  The plumber came out and recommended Kevin @ Precision Leak so we wouldn't jackhammer the garage slab on an expensive wild goose chase.  That was back in March 2018 and the leak was so small Kevin couldn't find it.  I really appreciated his thoroughness and troubleshooting with me right there.  But alas, we were defeated.  Fast forward 3 months and he came out again.  The leak increased in volume, so now he could hear it with his super sonar.  He very quickly narrowed it down, and now the pipes are exposed and labeled for the plumber to do his work.  Kevin is an all around nice guy.  I really appreciated the time he took to explain things to me and let me add to the troubleshooting conversation.  The irony is if I would've ignored it and let it get worse I could've saved him a trip!  Thanks Kevin ;)

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

I spoke with three plumbers and chose Butch at Marshall Plumbing for his knowledge over the other two highly recommended plumbers.  He was the lowest bid on a job involving 13 individually owned condos.  He was on time, very professional and all of the owners were very satisfied with his work on an older property.  He did such a good job he was asked back the next week to install four additional toilets.  He charged us a lower rate than expected and actually provided some parts and much knowledge at no extra charge.  I will use him again on larger commercial or small residential jobs.

My Water Heater went out 12/27/2021. I called Ross Plumbing as recommended by a friend and the recording asked me to text the number with my information and the issue.  Cody contacted me that evening. I sent him a few pictures and explained the issue. He gave me a fair price and said he would move things around and get to it the next day if i approved of the price. I agreed.
He and a helper were at my house the next morning at around nine with the new Water Heater and were finished in very short order. My wife and I were impressed with his willingness and professionalism to answer any questions we had about the current job and any other questions we had about other issues in the house. I highly recommend Cody and Ross Plumbing.

Would definitely recommend the services of Ruben. He answered all my questions over the phone first and even asked if I could take a picture of the issue, then quoted me over the phone. I knew what to expect and what I was going to pay before he even came out. He worked with my work schedule and met me at my apartment exactly when he said he would, even called/text to confirm.

Very nice gentleman. He retrieved my grandmother's necklace that was gifted to me 19 years ago. I don't know what I would do without him. He gave me some plumbing tips and even cleaned up the area he worked on.

Looking for a family plumbing business? Call Ruben!!

Needed a backflow test done so I texted Lauren and she replied promptly with the price. After checking with a few other businesses, this was the best price so I texted back to move forward with the test. They emailed me an invoice, did the test the same day. They emailed once it was completed, I paid online and received a receipt and copy of the report. The entire process was excellent and convenient!

I moved to the area recently and was happy to find Greenshire Handyman. AJ was very responsive, arrived on time and installed my front storm door quickly.  I'm very happy with the results and will definitely reach out to for assistance with other home projects I need completed!

My plumber recommended Josco to help me get a replacement Water supply cartridge for our shower. The one I picked up at a competitor was defective and the sales people told me I needed a name brand cartridge if it were to work properly. They had one in stock (Moen) that works perfectly, and smoother than any one I had used in the last 11 years. Genaro went above and beyond the call!

I hired A List Handyman (aka Danny) to assist with some finishing touches on some DIY projects in my house, namely installing a new medicine cabinet, replacing some broken subway tiles in my 1926 bathroom and replacing an outdated doorknob on a closet door. Danny, as he promised, is a consummate professional and spends more attention to detail than I could ask for. The finished projects exceeded my expectations and I will definitely be hiring him again for future projects. In and above his craftsmanship, he is thoughtful, considerate of home and pets, clean and trustworthy. He was in my home for 3 days and never once felt like I needed to check in on him or his progress. He's awesome!

I have a multiple location business where the use of plumbing is vital to its success. AAA Auger (5 years and counting) in general and Juan Lopez specifically (going on 2 years) are absolute 5+ stars terrific!
Very communicative in both defining the issues and explaining the fix. Both issue specific and ongoing maintenance, all inclusive.
I never feel the need to call anyone else!!

This is easily the rudest plumbing company I've ever dealt with. The point of contact stepped away for 30 minutes during the service window and I get having to move on in that case but the customer service trying to reschedule was unprofessional at best. Liars and extremely condescending. Literally laughed at me. I work as a purchasing agent for a builder and will shout from the root tops to NEVER use this company for any service.

This is the best plumbing company we have ever used, they are quick and responsive. I called them and they were at my front door ready to fix my plumbing problem in less than a hour.
 Pair Plumbing  & Septic not only provide great service they also provide great pricing and friendly staff. I have never had such a great experience with a plumbing company.. I will highly recommend this company to anyone that needs plumbing and septic work done. You guys are awesome, thanks again!!

Been using The Plumber for 4 years in my home.  They've done big jobs (2 major bathroom remodels) and small jobs like unclogging a drain.  He always comes when he says he will and can usually get me on the schedule within 24 hours depending on my urgency.  Straightforward and honest which is hard to come by these days!!

Excellent service and detailed work.  Shannon was ready and willing to help us with our clogged system on a Saturday morning, which we appreciated very much!

Very experienced and attentive to all details at our brand new house.

Highly recommended for all plumbing services!  Six Stars

Well, I signed up for the Sadie plan going to be a priority. Took 5 scheduled appointments to have the plumbing inspection. Second A/C service mold in air exchanger. Followed there recommendations to replace the air exchanger. Today have water running through my ceiling. I go into the attic and find the overflow tray full of water and insulation. It was clean before the work. Also a metal section that connects the air returns to the cooling unit/air exchanger was laying on the floor. Always good to be pulling in hot attic air.
I called for an emergency service and am told tomorrow at eleven is the earliest appointment. I have water running through my ceiling from there apparent poor work and 100 degrees. I ask to speak with a supervisor and was told a supervisor will call me within 24 hours. Sure am glad I am a priority. What a joke!

Update 6/13/2022 at 2:15 pm-
The 11:00 appointment on Sunday was a bust they for got to schedule it.
New appointment Monday 0900-1100.
Then messaged changed to 12:00 -12:30.
It's 2:20 and still no one.
Promise a supervisor call within 24 hours, it's been 39 hours and no supervisor call.
The owner responded on Yelp asked for address then no follow up.

Sure am glad I am a priority with the Sadie Plan.

Update 6/13/2022- At 2:50 pm a supervisor called.
At 6:00pm a Technician arrived and fixed my issue.
No charge.
Dave the technician was great and put me back into my happy place after 46 hours of frustration.

I Don`t understand why your Company Don`t Honor the Rescue Club Membership, The members are suppose to Have 24 hours response time
for their need`s ? I had a problem with My A/C unit on Friday evening, I explained the Young lady on the Phone that My Husband is a Heart problem that needs to stay cool and she told me that she would make sure to Note that on the service call, I had to call back on Saturday Morning and spoke to another young Lady about the same, But this Young Lady told me it would not be until Monday Afternoon before anyone would come out! Why do I pay to have the Rescue Club, it`s suppose to be 24 Hour turnaround time!!! I am not very happy with the service , that your People do not take a Medical Urgency Important!! I would like an Explanation from your office Manager or the Owner!! I have told Family and Friend`s not to use your Company for their A/C problems or anything else, I have also notice I received a text that My membership is coming up for Renewal soon!!! I have been a Member for many year`s and this is how you treat customers, Wow!!!!!

He did fix my initial problem, but then he talked me into more.  At which point the accounting started getting Really strange.  send me money became a refrain alternated with but I'm saving you so much  I ended up over paying him $1297.  And in stead of just mailing me that money, he wanted to give me a check for the entire amount I had paid and then I woud give him a check for what I owed.  When I told him his check would have to clear before I could give him another check, he has quit calling.  

This seems like a scam to me

We called for service over the weekend, and Jon was out first thing Monday morning. He was professional and speedy - our problem was fixed within an hour!

Best of all, he was straight with us about what the problem was and what it would take to fix it - no up-selling or add-ons at all, which I REALLY appreciate.

I absolutely would recommend him, and will call on him again in the future if needed.  Five stars for sure. Thanks, Jon!

After dealing with Lucy Moreno and her business I think I have a pretty good idea of what it is like to go through a terrible divorce: I trusted the wrong person who repeatedly broke their promises to me and ultimately I spent a lot of money and needed legal counsel to make an awful person leave my life while praying they don't destroy my house in the process.
I contracted with this business to remodel my kitchen. In the beginning the initial project manager (Tom Estes) warned me that I would have to get tough with Lucy and basically kiss her butt if I was going to get her to perform all the stuff she promised to do. That was insane to me, I was baffled that her own sub was undermining his boss, and I shouldn't have to get tough with anyone who I was paying to provide services they enthusiastically agreed to do.  Tom also said that the comment Lucy hears most often from her clients is You lied to me! Lucy assured me that there would be no cost overruns, they wouldn't do anything we didn't agree to do in writing, I'd be happy with their quality work, etc.  
It turns out this business wrote the book on dirty contractor tricks. Every other day I was getting messages that work was cancelled and they'd have to start up another day. My favorite excuse was that when work couldn't start on a Monday for whatever reason, she claimed that it was easier to work a full five day week then to get started mid-week and only work a couple of days in a row so progress was pushed off until the following Monday. Sure, her crew totally isn't sitting around not making any money on another smaller project she didn't want to turn down in favor of my project because working a 3 or 4 day week is so complicated.
Even though our contract was fixed-price Lucy constantly hit me up for the cost of items she either forgot to include in the price or she didn't want to pay for.  Seemed like it was always a pushy, high-pressure sell to get me to agree to something now now now, the guy is here he can do it or he'll have to come back later type of thing. I always said no, and when I'd ask her why she doesn't think the contract means she has to cover it she'd throw up her hands and say hey, I won't  fight you on this one. I didn't want to fight either, I just wanted my contractor to do what they said they would do!
When I found substandard work in progress and complained I was told to relax and stop bringing these things to her attention because they're not finished and there's nothing to worry about. When I called her attention to inferior work upon completion I was blamed for not catching the poor quality work in progress and directing the sub to fix it (which under agreement I could not even do, the homeowner cannot direct subs). Everything was blame the homeowner, including the fact that I was trying to turn an old carport into a kitchen, something that was abundantly clear to this business when they bid on the project.
The previous reviewer totally nailed it: Lucy is a bully, and with a volatile combination of arrogance and stubbornness to the point of being surreal.  While standing in my kitchen as her subs ripped up parts of my new wood floor to redo it for the second time (and only after bitter complaining on my part) she refused to acknowledge that there had been any problems on my job and that we do quality work, we get nothing but compliments. Say what?!?  I had to hear that's the best that can be done until I argued, and argued, and argued, and argued to get things fixed. The project suffered from lack of oversight and management, with Lucy and much of her subs apparently incapable of applying logic or common sense to the work.  I spent more than one evening surveying what was supposed to be my fabulous new kitchen completely in tears trying to comprehend the insane mind that could think this kind of work was acceptable.  I must admit that a couple of her subs were honest, hardworking guys who obviously cared more about quality and customer service than Lucy did.
When the project failed to pass the electrical inspection Lucy doubled-down and refused to do any more work until I gave her the final payment, which clearly is not due by contract until all the work is done and the liabilities are cleared.  Lucy literally stated she did not care about the terms of our contract, she just wanted to be paid (greatest email ever, got it in writing, thank you!). Never mind the fact that it didn't pass the city inspection or that a sub (who had been fired early in the project before demo even started) had attempted to file an invalid lien on my property. She makes up the rules as she goes along and I don't think she ever even actually read the contract that we signed.  Her work ethic reminds me of a drug-addict: lie and do whatever it takes to get the money and always deny any problems exist.

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