Best Businesses in Austin, TX

We started with another company that couldn't get to our water main leak for a full week.  We are now glad they were so busy, as it prompted us to keep searching, and we stumbled onto PLD.  Kevin, the owner, was responsive, prompt, professional, and honest.  Using sound waves he traced the water flow from the water main to the house, to quickly isolate and expose a segment of cracked PVC (2 ft deep), all the while taking time to discuss his methods for locating the leak.  Turns out Kevin is actually an engineer that just really enjoys this business.  Lastly, as for the cost, I'm pretty sure the other leak company would have charged us 20-25% more, plus Kevin recommended an affordable plumber to make the repair, saving us some more money.

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

Great service!  Raul was so friendly and responsive.  I had a need water pressure meter installed.  He made sure I was getting strong pressure in all of my faucets and shower heads.

My Water Heater went out 12/27/2021. I called Ross Plumbing as recommended by a friend and the recording asked me to text the number with my information and the issue.  Cody contacted me that evening. I sent him a few pictures and explained the issue. He gave me a fair price and said he would move things around and get to it the next day if i approved of the price. I agreed.
He and a helper were at my house the next morning at around nine with the new Water Heater and were finished in very short order. My wife and I were impressed with his willingness and professionalism to answer any questions we had about the current job and any other questions we had about other issues in the house. I highly recommend Cody and Ross Plumbing.

Ruben is our friendly neighborhood plumber. Over the years, he has helped us replace toilets, repair toilets, replace entire plumbing lines, install water heaters - you name it! Ruben charges a fair price (and sometimes hasn't charged us at all for repairs) and does excellent work.

Very impressed at the knowledge and corrections made to my irrigation system. Thank you so much

AJ with Greenshire Handyman came by to paint some shutters on my home that I could not reach.  His team did a fantastic job.  The communication was excellent and timely and he was prompt.  He brought the supplies he needed and the shutters look great! Thanks AJ.

I am a property manager for an apartment complex and we're updating a 40 yr old unit with upscale fixtures and finishes.  I went in to Josco and they were extremely patient and helpful.  They gave me several options and advice on how to save money.  I highly recommend Josco!

Danny is fantastic!  You can give him your list and just not have to worry about it.  I started a handyman business myself and from time to time we get really busy and I know I can call Danny and he will take really great care of my clients.  I cannot say enough about the level of professionalism Danny brings to the table.  He can do almost anything and he's very creative when it comes to solving problems.  He's my go to guy and my clients all love him.

Thanks for all your help Danny.  I'll be in touch.

Website says 24 hour service. Called early @ 0230 requesting a plumber. Was told one
would be out in 2 to 3 hours. Waited up for him, but no show. Called again. Was told,
change of shift, someone should be out in 25 minutes. Yeah, right. No show. Called again,
was told another hour. By then I had called someone else who showed up when they said
they would. Called to cancel & was told, oh, they're on their way by 410 & I -10). Yeah, right.
Have done business in the past with this company with no problem. Very disappointed this time.

San Marcos Plumbing was very friendly and gave an honest fair quote. They did a good toilet installation.  I highly recommend them.

Pair Plumbing and Septic came out and identified both of my plumbing problems that no one else could find. Their service and expertise was A+. They also cleaned out my septic at a reasonable price in a timely manner. Thank you Pair Plumbing for your customer care and professional service. I will use you again and refer you friends and family. I think the bad review they got sounds more personal than the actual service they provide.

This is the second time we've used The Plumber. The first experience was excellent. We needed to have a shower re-piped for a remodel, they were quick to respond, provided a VERY competitive quote and showed up when they said they would. The workmanship was excellent. When our next plumbing need came up, this was our first call.  Again, they provided a quick and competitive quote, we got the work scheduled and they showed up exactly when they said they would and did another excellent job.  I highly recommend The Plumber, from a cost perspective, they have some of the most competitive rates I've seen, they do what they say they will do and the quality of work has been great. Always a positive experience working with these folks!

We asked for help with some stuff that we just couldn't fix on our own.
Came out when he said he would, was right on time.  Professional and courteous gentleman.  Helped us get our water system back on line after some serious freeze damage from URI 2021.  He knows how to fix stuff.  We would use his services again if needed.

I'm giving one star for now, because I have the feeling that I don't get it done tomorrow. I'm getting very frustrated with Goettl services. I used their services last summer when my AC broke. The tech fixed it on a timely manner. He did a great job.

Yesterday I used their services again to fix the toilet. They changed the appointment 3 TIMES! Yesterday someone was supposed to come 3-5, had to reschedule to TODAY 11-1, then something came up, postponed til 3-5. He came and took a look at the toilet that is the most affected. I need that toilet fixed ASAP because it's grounded. My friend was going to come over, he can't go up the stairs too much to use  another bathroom that is working. He has a walking disability.

I have never been this MAD!  Goettl tech came late evening tonight, as I thought he was going to get the job done. I got excited, then I'm disappointed again. Nope!  He said first he would come at 9AM the next morning, then at 10 AM.

He should have come to my place first because this might be easy and quick, while he had to deal the most complicated job that took him ALL day today

To the people with the most complicated toilet, thank you for screwing up my day!!!!!

I told my friend not to come until further notice. I'm holding my breath if the tech would not be coming tomorrow or another postponement.

I called another company, they said they would  send out someone on FRIDAY!!!

Previously used Jon Wayne in the past. Had a appointment scheduled between  8-12. No one showed up and was never contacted. Called to get an update, they had cancelled the appointment without ever contacting me. Then wanted to schedule an appointment days out. Poor customer service.

Whoever is using the name The King of Drains on Yelp in Austin appears to be a scammer even though I believe there is a legitimate company by that name in San Antonio. Raymond Jones at 737-600-2552 showed up, took a look at the plumbing, talked about doing thousands of dollars of work, requested $485 for apparently doing nothing about our slow drain, could only be paid by Zelle or CashApp, had the payment rescinded by CashApp to protect me, and hasn't been heard from since. Do not engage with this person or you will regret it!

I was a little skeptical when I saw this company and all the poor reviews it got on Yelp.  I was put in contact with them through my home warranty company like many others.  The plumber, Eddie, contacted us in a pretty timely manner and set up the appointment.  He called me the day of the appt. and showed up about when he said he would.  He went to the master bathroom where our cold water faucet was not working.  He quickly found the problem, which was a pain to fix because a screw and a washer had come off the stem down in the pipe.  He fished them out, unblocked the pipe, put new parts on the stem, and cleaned up the water that had come out on the floor.  He was very persistent and knowledgeable.  There were no extra fees or problems found, and it was just the $75 deductible.  He also gave us some advice on how to keep this happening in the future and why it happened.  I was pleased with the service we received.  Much better than the Country Boys Plumbing that HWA sent out the first time.

avoid l&m at all costs and tell everyone to do the same. i can say, without a doubt, that was one of the most horrible experiences of my life. never in my life have i worked with a team so completely unprofessional, no consideration for the customer, constantly shifting blame to the customer and the worst work ethic (or lack thereof rather) ever.

* lucy lies #1 and 2: work would take 2-3 weeks and that her workers would be sensitive to the fact that someone was living in the house while work was being done.
* lucy lie #3: saying i don't get the final check until you are satisfied twice to which we nodded and replied, okay.
* lucy lie #4: she listed the projects spread out over 3 phases showing work to be completed in 2 weeks (we BOTH have this written out).
* painting needed to be completed BEFORE carpet was put in, so the carpet installation had to be pushed back due to painting taking longer than expected.
* the day of carpet installation was a state holiday, so we were home. the painters arrived at 9am to finish up painting before carpet installer arrived at 10am. we pointed out all area of concern re: paint. they agreed that work needed to be done and seem to be rushing to complete it before carpet installation.
* although carpet was installed, we continued to see areas of concern re: the painting.
* on a DAILY basis, we marked areas of concern with blue painter's tape per lucy's instruction. this continued until the beginning of week 3 at which time lucy asked us to stop placing tape on the walls because it was taking off the paint. i then texted her photos of the areas of concern instead. that day, our blue painter's tape disappeared.
* areas of concern continued to be ignored, so i chose to work from home to PHYSICALLY point out areas of concern.
* lucy lie #5: she said the painters said they had been working at our house every day. i told her i worked from home 2 days and they in fact had not worked at all one of those days. her reply was, oh.
* horrible work ethic example: i'd estimate around 40-50% of the painter's time was spent on the phone; working 2.5 hours was considered a full day; the painter sent his WIFE and DAUGHTER to finish other painting tasks.
* i have photos of an exacto blade on the kitchen table; fast food cups left around the house; nails all over the floor of the garage (which we have to enter multiple times daily since it's been serving as our storage area and we've had to live out of boxes this entire time while they work); photos showing work areas ignore time and time again; the instance in which they placed 50-60 pounds of wooden and metal bunk bed parts against 2 pieces of art worth over $200,00 (this was another horrible story).
* in our countless walk-throughs, lucy never took notes. her replies would be verbal affirmations of uh huh. okay. yes. right. etc.
* lucy lie #6: when it came to painting the doors, the painters only painted the outside panel of the door; not the inside. i confirmed with lucy that they were in fact supposed to paint both sides of every door. she confirmed yes stating she'd let them know. when i asked the painter if lucy had told them they were to paint both sides of the doors, they replied no. we were just supposed to paint the outside. for confirmation i asked again. the painter replied that lucy had not told him to paint both sides. i told him what lucy had told us, to which he replied okay.
* after the first day of painting, i witnessed the painter's son place the shower curtain rod back on the wall that had been primed that day. i assumed there was some painting-professional reason for this and i didn't not question it as it's not my area of expertise. the next day, i saw that the curtain rod remained on the wall and they painted around it. i then removed the rod so that they could paint the entire area.
* lucy lie #7: she said they would remove switch plates and tape over hinges before painting. switch plates were not removed, but instead, being painted on around the edges. i then decided to remove the switch plates.
* lucy lie #8: she said window treatment hardware would be removed from the walls before painting began. i saw they were not removed before painting began, so we removed them from the entire house
* at one point they filled our trash and recycle bins completely leaving no room for us to dispose of our trash and recyclables.

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