Best Businesses in Austin, TX

Kevin was awesome .. I have a 400 foot run from meter to my house .. Kevin found leak with in a few min of arriving ... He left and I had plumber come fix the leak ... :(  ... only to find that we still had a leak somewhere else .. called Kevin and he came right back with out charging me an additional trip charge.  Leaks were solved and all is good now.  Thanks Kevin for being a real professional.  Bruce and Peggy - Canyon Lake, Tx

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

Butch Marshall and his team are amazing. Reasonably priced, knowledgeable and professional! I have had them do work on my home and referred them several times. Everyone that I know that has had them come out was very pleased with their work. Even had someone contact me to get their number again after all their phone contacts were lost 'just in case' they need a plumber again. Highly recommend!

My Water Heater went out 12/27/2021. I called Ross Plumbing as recommended by a friend and the recording asked me to text the number with my information and the issue.  Cody contacted me that evening. I sent him a few pictures and explained the issue. He gave me a fair price and said he would move things around and get to it the next day if i approved of the price. I agreed.
He and a helper were at my house the next morning at around nine with the new Water Heater and were finished in very short order. My wife and I were impressed with his willingness and professionalism to answer any questions we had about the current job and any other questions we had about other issues in the house. I highly recommend Cody and Ross Plumbing.

Would definitely recommend the services of Ruben. He answered all my questions over the phone first and even asked if I could take a picture of the issue, then quoted me over the phone. I knew what to expect and what I was going to pay before he even came out. He worked with my work schedule and met me at my apartment exactly when he said he would, even called/text to confirm.

Very nice gentleman. He retrieved my grandmother's necklace that was gifted to me 19 years ago. I don't know what I would do without him. He gave me some plumbing tips and even cleaned up the area he worked on.

Looking for a family plumbing business? Call Ruben!!

Very impressed at the knowledge and corrections made to my irrigation system. Thank you so much

AJ with Greenshire Handyman came by to paint some shutters on my home that I could not reach.  His team did a fantastic job.  The communication was excellent and timely and he was prompt.  He brought the supplies he needed and the shutters look great! Thanks AJ.

My plumber recommended Josco to help me get a replacement Water supply cartridge for our shower. The one I picked up at a competitor was defective and the sales people told me I needed a name brand cartridge if it were to work properly. They had one in stock (Moen) that works perfectly, and smoother than any one I had used in the last 11 years. Genaro went above and beyond the call!

Extremely professional. Came by immediately and gave an accurate estimate. He even gave excellent referrals for items that were outside his area of expertise. All the work was done promptly and was of excellent quality. Would recommend him highly to anyone looking for a general handyman.

Jayson, one of the plumbers from AAA Auger, just left after doing some good work. Our kitchen faucet was leaking pretty badly, so he pinpointed the issue and was able to replace the so-called nipples that connect the internal pipes to the faucet and install a brand new faucet. He worked pretty quickly and didn't take all day like other plumbers said they would need to, and the price seemed reasonable compared to other quotes I had received from competitors. Additionally, he was able to honor the coupon right here on Yelp which was great. I would definitely have Jayson come back out for any other plumbing issues that we may come across down the road!

I can't say enough about the customer service I got from the beginning to the end!  All of Texas was going through the unexpected snow storm with busted pipes and no supplies for any companies to fix it.  We know that most people in Texas were going through the samething or worse, but they always made us feel like we were the only people that mattered.

Bill and Diane Pair with Pair Plumbing & Septic have provided me with excellent customer service and work.  My farm is located about 20 miles from Cameron and recently all of my pipes froze and and broke due to the freeze.  The guys they sent to asses the damage were very professional and quickly identified the problem. The Pair's  were responsive and sympathetic to my needs and repaired my pipes.  This was not the first time we have had them service the farm, really good people.  Diane is a really sweet lady, more of a peach than a Pair!

Knowledgable, courteous, honest and not one to scam you.

We had an urgent need and they were responsive and competent.

Only downside is that they typically do not answer the phone but leave a message and they will back with you soon.

Excellent service and detailed work.  Shannon was ready and willing to help us with our clogged system on a Saturday morning, which we appreciated very much!

Very experienced and attentive to all details at our brand new house.

Highly recommended for all plumbing services!  Six Stars

Received a quote that included the City of Austin rebate for $350 for energy efficient HVAC unit but installed unit that didn't qualify for the rebate and cannot get them to call me back to remedy the situation or even explain it.  I don't even know if they installed the unit that I paid for.

Install was fine and quick and all seems to be working well a couple months in but left grease and/or dirt fingerprints all around the vents inside the house which had to be cleaned.

I would recommend paying attention to what is going on.  I was in a hurry with a broken AC unit in August and they probably took advantage.

I chose Jon Wayne for a water tank flush because they are well respected here in San Antonio.  They went above and beyond my expectations by doing a thorough inspection that was not an upsell attempt.  Great job, I would highly recommend them.

Horrible service! This man left in the middle of doing the job supposedly to go get a part he needed and never came back. I do not recommend this company or this person.

Horrible service. This guy is the rudest man I have ever spoke with. How can you run a business and talk to someone like that? I feel I should warn people not to use big John plumbing service. I filed a HUGE complaint with my home warranty company and they said I wasn't the only one. Wish I could give 0 stars.

For starters, Doing one job at a time like their website claims, is absolute crap.  I lost count of how many times Lucy & Tom (master plumber & proj mgr) actually told us they had too many jobs to keep up with & were so busy; I really need to get over to this one in Westlake Hills, so yours HAS to be finished tomorrow even though there were SO MANY problems left unaddressed! We chose L&M based on the reviews & photos on their site & regret it. To be told straight to her face that this is not a job we want to take photos of for our website by Lucy herself blew my roommate away & proved their true work ethic. She wasn't talking about design, colors, etc. the work is so poor & shoddy she didn't want to take credit for it! Fortunately, I work in Facilities & have had many opportunities to share the experience with other coworkers & industry professionals and refer them elsewhere. I will be the first to say my roommate's house has a lot of problems, its run down, but this bathroom was remodeled by people who didn't care about their workmanship & its abundantly clear in the photos taken the day Tom left after arguing this was as good as anyone would do. 3 times my roommate had to demand the painters come back because they did such a crappy job. If you saw it yourself (contact me, I'll be happy to share pictures & offer better referrals), you would think my friends painted it & say, man, yall should have hired some professionals! On the tub, there were two different colors of caulk used. It's messy & my roommate confronted Tom about it several times-he told her it was the best they could do & anyone who does this would have the same results. You can barely push on the shower wall but hear it cave in, stick to the hardy plank behind it & pop back up. She pointed that out too & Tom actually told her don't worry it's glued down real good around the edges. I'm not takin' it off now! Seriously?! I will give credit that they came up w/some solutions to the walls being uneven around the vanity & chose good quality parts, but the actual work they did is just embarrassing. We feel like we were ripped off in the worst way & taken advantage of since we did complain repeatedly, send photos of our concerns to Lucy & were basically bullied into backing down because they were just too busy to deal with our small project! When Lucy came & did the initial quote my roommate told her she didn't want it painted or tiled and that money was an issue. Lucy pushed & insisted on including the costs in the quote anyway-we asked for a breakdown & couldn't get one; Lucy guaranteed we'd be happier having them do it. We both really wish we'd not backed down to her bullying & done it ourselves! Tom again said after the 3rd time the painters came back that nobody would cut a line straighter than this! There's paint on shower walls (he says, well, just scrape it off  Um, I'm sorry, I shouldn't have to scrape it off!), paint running over the line where the tile meets the wall, door frame/ceiling look horrendous. But L&M will no doubt be quick to tell you they use contractors for that & can't control them...Lucy had to come out herself to fix some plumbing issues because they were so busy (doing one job at a time HA!) that she couldn't get her go-to guy to come do it for her. He had to come anyway the next day. Nobody who visits sees that work though, they see the tacky paint lines, the messy caked on caulk that's different colors, the gaping openings where the side panels of the shower should meet. You can't convince me water's not getting in there like Tom claimed. There are huge gaps where two of the walls meet that weren't caulked at all, much less in different colors! L&M overcharges for the quality, doesn't care about their actual customers wants/requests & steamrollers you into paying for what L&M will get the most money for, adding on extra things you specifically said you didn't want while talking down to you like you're a complete moron until you give in & agree stupidly thinking that, as professionals, they must know best. They rush through jobs without taking care of the things that are most noticeable cosmetically.My roommate actually asked Tom point blank: Tom! If this were in your home, would you leave it like this? he sheepishly said, Well, no I wouldn't so she said, ok, then don't expect me to accept it in mine! She complained & let him know she was not happy, she'd already emailed Lucy several times about concerns, including photos (we still have the emails too) & everytime it was just pushed off. They made her feel so inferior that it just became easier to get them out!Having the messes & carelessness fixed doesn't even matter anymore but we are both making absolutely sure to share this with everyone we meet & let them know this is not the place they want to take their business to. I'm glad I've had the opportunity to keep at least 4 people from taking business here simply by showing them the photos.

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