Best Businesses in Austin, TX

Talk about responsive, fast, reliable and precise...just as the name implies!  Kevin is a true professional who knows how to find those hidden leaks.  Without him, we would have never found the broken pvc outside.  Another leak company in the area quoted me $800 as well as not being able to come out for three (3!!!) weeks.  Kevin was out the next day, found the leak and even dug to expose it (in limestone and gravel I might add!).  Charge?  $450, almost half of what the other guys wanted.  I cannot recommend him enough.  Also, he gave me a recommendation for a plumber...Bluebonnet Plumbing out of SA.  Again, an outstanding, family owned small business.  I am going to leave my 5 star for them next.

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

Got a quote for a clogged toilet. Reasonably priced yet booked for the day. Needed service ASAP! The gentleman on the phone gave me two local recommendations! This is what I consider excellent customer service. Even though they were unable to see me, they went above and beyond by giving me local recommendations to resolve my problem. Thank you Marshall Plumbing!!

I'm a new client of Ross Plumbing.  Clint replaced a damaged copper line with PEX - supporting a recirculating hot water pump attached to my water heater.  Ross Plumbing scheduled me quickly, and the repair is awesome.  Clint was knowledgable, super friendly and the price was fair.  Ross Plumbing is my go-to plumber moving forward.  Thank you again Clint!

Would definitely recommend the services of Ruben. He answered all my questions over the phone first and even asked if I could take a picture of the issue, then quoted me over the phone. I knew what to expect and what I was going to pay before he even came out. He worked with my work schedule and met me at my apartment exactly when he said he would, even called/text to confirm.

Very nice gentleman. He retrieved my grandmother's necklace that was gifted to me 19 years ago. I don't know what I would do without him. He gave me some plumbing tips and even cleaned up the area he worked on.

Looking for a family plumbing business? Call Ruben!!

Very impressed at the knowledge and corrections made to my irrigation system. Thank you so much

AJ with Greenshire Handyman came by to paint some shutters on my home that I could not reach.  His team did a fantastic job.  The communication was excellent and timely and he was prompt.  He brought the supplies he needed and the shutters look great! Thanks AJ.

Love this place! Has all the old school stuff. A little hard to find but well worth it!

We are very pleased with Danny. He is a standup guy and helped us out on Xmas eve when everyone was closed. We are so glad we found him. We will call him next time for our emergencies because he comes through when you need him.

This company deserve more stars. Came home from work on Sunday @ 7am and was greeted by a small pond in my front yard. Not knowing what to do I called CPS and was told it was pretty much my problem and to call a plumber.  My son suggested yelp and the first to appear was AAA Auger.  When I called the guy who answered (sorry I forgot your name) was very helpful, pleasant, and walked me through what to expect. He said the guy was currently at another site and should arrive in about an hour. Sure enough the next call from AAA was to let me know the guy was on his way. Brian came out and right away knew what was wrong and where to look. He went over what to expect and provided me with a quote. After it was agreed he went straight to work. I cant believe how fast Brian was and how undisturbed the site looked when he was finished.  I am so grateful this company exist and that guys like Brian are out there to help us out at such short notice.  I will def recommend to all and willnuse again in the future. Hopefully I wont be passed out and miss a phone call or two sorry Brian  *wink*

These guys were my hero today! Starting with Vicky, who made my day better when she was so helpful and cheerful. They came and had my main line unclogged and fixed the main sewer line in no time, despite the fact one of my kids flushed a kitchen towel! If you need fast, friendly, and affordable help these are the guys for you!! I'll never call another plumper again!!! Thanks to much Brian and all of  San Marcos Plumbing!!!

The owner of this business is giving himself five star reviews, competitors one star reviews, and threatening lawsuits when he receives reviews he does not like. He's also attempting to circumvent Yelp's block feature by sending me argumentative compliments because I told him I would not be a party to a conversation online with someone threatening frivolous lawsuits. He seems to be a paranoid delusional, or, at the very least, has the constitution and maturity of a seven year-old-boy given his reaction (threatening me with a lawsuit) over a 3-star review. My opinion, of course, but he may be dangerous to others.

All this because I gave him a 3-star review with several concerns about the quality of their customer service and the level of professionalism (or lack of professionalism) one must have to leave one star reviews on all of his competitors pages (search Yelp for A&V Plumbing Bell Plumbing Rubio Septic, etc. Search Google for others.

This is the second time we've used The Plumber. The first experience was excellent. We needed to have a shower re-piped for a remodel, they were quick to respond, provided a VERY competitive quote and showed up when they said they would. The workmanship was excellent. When our next plumbing need came up, this was our first call.  Again, they provided a quick and competitive quote, we got the work scheduled and they showed up exactly when they said they would and did another excellent job.  I highly recommend The Plumber, from a cost perspective, they have some of the most competitive rates I've seen, they do what they say they will do and the quality of work has been great. Always a positive experience working with these folks!

We asked for help with some stuff that we just couldn't fix on our own.
Came out when he said he would, was right on time.  Professional and courteous gentleman.  Helped us get our water system back on line after some serious freeze damage from URI 2021.  He knows how to fix stuff.  We would use his services again if needed.

Jared Stogner is the best! Very smart and funny!

Same thing as lots of other people on here.  Poor management of service, It's 20 degrees outside, our heater (HVAC installed by Jon Wayne @ over $12,000 in February 2022) isn't working AGAIN.  Had them come out yesterday 12/23/2022 for no heat, replaced a faulty circuit board, heater started working, later in the evening, temp started dropping again, outside unit will not come on (same problem as before).  Called @ 7:30 12/24/2022, told me that the earliest anyone can be out to try and get heat for two 70 plus year olds is Monday morning.  48 hours?   I told the service manager who schedules appointments that I didnt feel that this was acceptable, especially since we have their priority service plan.  Was told that this was the best he could do, since they were very busy.  I would thin that a return call for service the next day would be a priority since the problem wasnt fixed completely.  I guess warranty calls dont make as much money as non warranty and thats why we have been pushed out 48 hours or more.  Have a Merry COLD Christmas day.

Horrible service! This man left in the middle of doing the job supposedly to go get a part he needed and never came back. I do not recommend this company or this person.

DO NOT USE THIS PLUMBER!!!!
These guys do not know what he is doing! He attempted to replace a recirculation pump w/ timer at our house. He arrives at the house without a long ladder and has to borrow it. He left the old sump pump sitting in the attic and left a pool of water. He also never turned it on before he left and the timer was not working. We were only able to find out about this matter when we had a different plumber stop by to give us a quote about adding a gas line. He went up to the attic to check on the BTU of the heater only to find out the mess the prior plumber had left. Our system would have burnt out had we not had discovered this in time!
They are unprofessional and terrible plumbers!

For starters, Doing one job at a time like their website claims, is absolute crap.  I lost count of how many times Lucy & Tom (master plumber & proj mgr) actually told us they had too many jobs to keep up with & were so busy; I really need to get over to this one in Westlake Hills, so yours HAS to be finished tomorrow even though there were SO MANY problems left unaddressed! We chose L&M based on the reviews & photos on their site & regret it. To be told straight to her face that this is not a job we want to take photos of for our website by Lucy herself blew my roommate away & proved their true work ethic. She wasn't talking about design, colors, etc. the work is so poor & shoddy she didn't want to take credit for it! Fortunately, I work in Facilities & have had many opportunities to share the experience with other coworkers & industry professionals and refer them elsewhere. I will be the first to say my roommate's house has a lot of problems, its run down, but this bathroom was remodeled by people who didn't care about their workmanship & its abundantly clear in the photos taken the day Tom left after arguing this was as good as anyone would do. 3 times my roommate had to demand the painters come back because they did such a crappy job. If you saw it yourself (contact me, I'll be happy to share pictures & offer better referrals), you would think my friends painted it & say, man, yall should have hired some professionals! On the tub, there were two different colors of caulk used. It's messy & my roommate confronted Tom about it several times-he told her it was the best they could do & anyone who does this would have the same results. You can barely push on the shower wall but hear it cave in, stick to the hardy plank behind it & pop back up. She pointed that out too & Tom actually told her don't worry it's glued down real good around the edges. I'm not takin' it off now! Seriously?! I will give credit that they came up w/some solutions to the walls being uneven around the vanity & chose good quality parts, but the actual work they did is just embarrassing. We feel like we were ripped off in the worst way & taken advantage of since we did complain repeatedly, send photos of our concerns to Lucy & were basically bullied into backing down because they were just too busy to deal with our small project! When Lucy came & did the initial quote my roommate told her she didn't want it painted or tiled and that money was an issue. Lucy pushed & insisted on including the costs in the quote anyway-we asked for a breakdown & couldn't get one; Lucy guaranteed we'd be happier having them do it. We both really wish we'd not backed down to her bullying & done it ourselves! Tom again said after the 3rd time the painters came back that nobody would cut a line straighter than this! There's paint on shower walls (he says, well, just scrape it off  Um, I'm sorry, I shouldn't have to scrape it off!), paint running over the line where the tile meets the wall, door frame/ceiling look horrendous. But L&M will no doubt be quick to tell you they use contractors for that & can't control them...Lucy had to come out herself to fix some plumbing issues because they were so busy (doing one job at a time HA!) that she couldn't get her go-to guy to come do it for her. He had to come anyway the next day. Nobody who visits sees that work though, they see the tacky paint lines, the messy caked on caulk that's different colors, the gaping openings where the side panels of the shower should meet. You can't convince me water's not getting in there like Tom claimed. There are huge gaps where two of the walls meet that weren't caulked at all, much less in different colors! L&M overcharges for the quality, doesn't care about their actual customers wants/requests & steamrollers you into paying for what L&M will get the most money for, adding on extra things you specifically said you didn't want while talking down to you like you're a complete moron until you give in & agree stupidly thinking that, as professionals, they must know best. They rush through jobs without taking care of the things that are most noticeable cosmetically.My roommate actually asked Tom point blank: Tom! If this were in your home, would you leave it like this? he sheepishly said, Well, no I wouldn't so she said, ok, then don't expect me to accept it in mine! She complained & let him know she was not happy, she'd already emailed Lucy several times about concerns, including photos (we still have the emails too) & everytime it was just pushed off. They made her feel so inferior that it just became easier to get them out!Having the messes & carelessness fixed doesn't even matter anymore but we are both making absolutely sure to share this with everyone we meet & let them know this is not the place they want to take their business to. I'm glad I've had the opportunity to keep at least 4 people from taking business here simply by showing them the photos.

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