Best Businesses in Austin, TX

We started with another company that couldn't get to our water main leak for a full week.  We are now glad they were so busy, as it prompted us to keep searching, and we stumbled onto PLD.  Kevin, the owner, was responsive, prompt, professional, and honest.  Using sound waves he traced the water flow from the water main to the house, to quickly isolate and expose a segment of cracked PVC (2 ft deep), all the while taking time to discuss his methods for locating the leak.  Turns out Kevin is actually an engineer that just really enjoys this business.  Lastly, as for the cost, I'm pretty sure the other leak company would have charged us 20-25% more, plus Kevin recommended an affordable plumber to make the repair, saving us some more money.

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

Butch Marshall and his team are amazing. Reasonably priced, knowledgeable and professional! I have had them do work on my home and referred them several times. Everyone that I know that has had them come out was very pleased with their work. Even had someone contact me to get their number again after all their phone contacts were lost 'just in case' they need a plumber again. Highly recommend!

I'm a new client of Ross Plumbing.  Clint replaced a damaged copper line with PEX - supporting a recirculating hot water pump attached to my water heater.  Ross Plumbing scheduled me quickly, and the repair is awesome.  Clint was knowledgable, super friendly and the price was fair.  Ross Plumbing is my go-to plumber moving forward.  Thank you again Clint!

Would definitely recommend the services of Ruben. He answered all my questions over the phone first and even asked if I could take a picture of the issue, then quoted me over the phone. I knew what to expect and what I was going to pay before he even came out. He worked with my work schedule and met me at my apartment exactly when he said he would, even called/text to confirm.

Very nice gentleman. He retrieved my grandmother's necklace that was gifted to me 19 years ago. I don't know what I would do without him. He gave me some plumbing tips and even cleaned up the area he worked on.

Looking for a family plumbing business? Call Ruben!!

Needed a backflow test done so I texted Lauren and she replied promptly with the price. After checking with a few other businesses, this was the best price so I texted back to move forward with the test. They emailed me an invoice, did the test the same day. They emailed once it was completed, I paid online and received a receipt and copy of the report. The entire process was excellent and convenient!

AJ with Greenshire Handyman came by to paint some shutters on my home that I could not reach.  His team did a fantastic job.  The communication was excellent and timely and he was prompt.  He brought the supplies he needed and the shutters look great! Thanks AJ.

So this is the place that plumbers will go to find solutions to fixing things as opposed to throwing away and buying a new one.  I had to do some work on an rv's water system, these gentlemen sold me the filter I needed, that no one else is town had.  Great can do people!!!

Danny was very responsive on my inquiry.  He showed up on time and completed the work I needed in a timely manner.  Everything was very professionally done.  I recommend this company!

AAA Auger installed a new back flow preventer and certified testing of it in February 2014.  The back flow preventer stated leaking  badly in October 2014.  Isolation valves that they installed didn't work.  Called for them to come out on Monday and arranged for appointment on Thursday morning.  They didn't show.  I called and they said that they were short handed and apologized.  Rearranged visit for the the next day in the afternoon.  They didn't show so I called again.  They said that they would send someone out before end of day.  I had to leave for a dinner.  They called me at dinner and said that the repair was going to cost about $600 when I had paid almost $900 for the new facility only 8 months ago.  Told them that they should repair for free and they said nothing.  I checked the next day and it was still leaking.  I called and they told me that it was out of warranty and that they didn't repair it because I didn't authorize it.  Too bad for me.  Sad that a company puts in a substandard facility with no cutout valves and won't repair their substandard work.  Would not recommend them to anyone.  Work doesn't last and company doesn't honor their appointments.

Showed up right on time, courteous and efficient service and although the part I needed was not in stock they made sure everything was put back together so I'd have water and service while the part is on order.

What more could you ask?

Highly recommended.

Pair Plumbing and Septic came out and identified both of my plumbing problems that no one else could find. Their service and expertise was A+. They also cleaned out my septic at a reasonable price in a timely manner. Thank you Pair Plumbing for your customer care and professional service. I will use you again and refer you friends and family. I think the bad review they got sounds more personal than the actual service they provide.

I have used this company for over 30 years.  They are reliable and friendly and do great work!  Allison is very fun to talk with and gets the job set up easily.  The work is good and I trust them to come in my house when I'm out on an errand.  They may seem a bit high, but I figure so is everyone else.  Quality is worth paying for.  All in all, they rock!

I highly recommend Highland Lakes Plumbing. Shannon did a great job on a difficult bathroom job. He is very fair priced and is a very hard worker and efficient with his time. I will definitely be hiring him for any other plumbing jobs.

Virgil was the tech that arrived to fix our air conditioner.  We had used them previously because the company that installed our system originally had overcharged the freon and Dayton informed us of this mistake.  I'm sure anyone can imagine the frustration of having a new system installed where you have spent thousands of dollars on it only to learn they overfilled the system.  This time when we had problems with the cooling we called them immediately.  They were not even open yet but called us back to say they would send a tech to fix is ASAP.  Virgil was the tech that came.  He explained that overfilling was a common error because it takes longer to do it correctly and most of the people who come to fix the AC are in a hurry to get to the next job.  I thought the latest problem was due to the mistake the first company made but Virgil diagnosed and repaired the issue in no time at all.  He also took the time to explain that the condensation pipe needed cleaning, took care of the problem and was finished in no time at all.  He was extremely courteous and very thorough.  I would HIGHLY RECOMMEND Dayton and, in particular, Virgil.  He was excellent!!!

Justin Bandy and George spent many hours at my home in the freezing cold running wires,  grounding my house and prepping for a new electrical panel.  They were polite, considerate, professional.  They went out of their way to make sure I could keep working at my job while they did all of the electrical to make my home finally safe. When they come back next week to finish up, they are bringing a generator to plug my computer into so I won't miss any work.  I could not be happier with Jon Wayne and their amazing team of Justin and George.  Thank you guys!

Horrible service! This man left in the middle of doing the job supposedly to go get a part he needed and never came back. I do not recommend this company or this person.

John was referred by my home warranty co. too, and I had a good experience.  The pipe under the floor in my master bath was broken, I was told by one company (Christian Bros) who I called before home warranty, that I'd have to have someone tunnel through under my foundation to fix it.  For a fortune.  Oh, and it's my probelm finding someone trustworthy to do that - just let them know when it was done so they could come back and fix pipe.  But this isn't their review, so anyway, moving on, John said sure I could do it that way, but that it was unnecessary. He took up a few travertine tiles, fixed the pipe, had the floor redone in a small area, all for a very reasonable price. I'm calling him again tomorrow for a new prob.

We have a vintage stove we needed repaired and someone suggested we called L&M.  We did, explained we needed someone to repair our vintage gas stove and asked if that was something they could do.  Absolutely was the response, so we scheduled a service call.  

After the guy they sent checked the gas lines to the stove, he said he was a plumber who knew nothing about stoves (even how to light a pilot) and we had to pay $150 for the service call.  We called L&M and were told basically too bad for you, give us our money - oh and make the check out to Lucy Moreno personally (not the business).  Since the plumber had to stay until he got paid and he was stuck in the middle, we paid him the money.

AVOID.

AVOID.

AVOID.

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