Best Businesses in Austin, TX

Kevin was very responsive to my text messages. Upon his arrival, he was very thorough conducting testing to determine the source of my leak/ break. He was honest as well. He heard my insurance company indicate they would pay a higher price, but he didn't increase his price.

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

Great service!  Raul was so friendly and responsive.  I had a need water pressure meter installed.  He made sure I was getting strong pressure in all of my faucets and shower heads.

My Water Heater went out 12/27/2021. I called Ross Plumbing as recommended by a friend and the recording asked me to text the number with my information and the issue.  Cody contacted me that evening. I sent him a few pictures and explained the issue. He gave me a fair price and said he would move things around and get to it the next day if i approved of the price. I agreed.
He and a helper were at my house the next morning at around nine with the new Water Heater and were finished in very short order. My wife and I were impressed with his willingness and professionalism to answer any questions we had about the current job and any other questions we had about other issues in the house. I highly recommend Cody and Ross Plumbing.

Ruben is our friendly neighborhood plumber. Over the years, he has helped us replace toilets, repair toilets, replace entire plumbing lines, install water heaters - you name it! Ruben charges a fair price (and sometimes hasn't charged us at all for repairs) and does excellent work.

Needed a backflow test done so I texted Lauren and she replied promptly with the price. After checking with a few other businesses, this was the best price so I texted back to move forward with the test. They emailed me an invoice, did the test the same day. They emailed once it was completed, I paid online and received a receipt and copy of the report. The entire process was excellent and convenient!

AJ with Greenshire Handyman came by to paint some shutters on my home that I could not reach.  His team did a fantastic job.  The communication was excellent and timely and he was prompt.  He brought the supplies he needed and the shutters look great! Thanks AJ.

Josco found a toilet tank lid to match my old toilet. They saved me from having to replace the tank.

Dan has been invaluable in my expansion of Sugar Studios- from building custom concrete countertops, installing custom flooring & carpeting,hanging wallpaper, electrical and plumbing, he has proven to be a savior!!

They were good about showing up on time. They way overbid a job, then when I reached out to them, they told me they would call me right back. That was over a week ago, and I am still waiting.

I can't say enough about the customer service I got from the beginning to the end!  All of Texas was going through the unexpected snow storm with busted pipes and no supplies for any companies to fix it.  We know that most people in Texas were going through the samething or worse, but they always made us feel like we were the only people that mattered.

Bill and Diane Pair with Pair Plumbing & Septic have provided me with excellent customer service and work.  My farm is located about 20 miles from Cameron and recently all of my pipes froze and and broke due to the freeze.  The guys they sent to asses the damage were very professional and quickly identified the problem. The Pair's  were responsive and sympathetic to my needs and repaired my pipes.  This was not the first time we have had them service the farm, really good people.  Diane is a really sweet lady, more of a peach than a Pair!

The Plumber is  great  Allison is so helpful and professional and Barry is a fantastic  plumber. Fair and honest and reliable  I will use them on my next project for sure

I highly recommend Highland Lakes Plumbing. Shannon did a great job on a difficult bathroom job. He is very fair priced and is a very hard worker and efficient with his time. I will definitely be hiring him for any other plumbing jobs.

Excellent service, prices affordable and unlike other companies, they value customer service and satisfaction. I will definitely use again and highly recommend them.

I'd give zero stars if I could.  Have been maintaining my system for its entire life.  It's five years old and stopped working after the replaced a part...preventively.  2nd unit stopped working working within a month...replaced the same part...didn't work for more then a day.  I feel scammed...it is now Christmas Eve before a big storm and no heat.  Use this company at your own peril!

Horrible service! This man left in the middle of doing the job supposedly to go get a part he needed and never came back. I do not recommend this company or this person.

Big John was referred to my by my home warranty company for a broken water heater after the first company couldn't take my call to even schedule an appointment.  He arrived within 2hrs, clearly explained my options, worked out the details with the warranty company, and had the replacement installed the next morning.   I really appreciate the prompt and professional service.   I compared prices for comparable plumbing services and he was competitive.

We have a vintage stove we needed repaired and someone suggested we called L&M.  We did, explained we needed someone to repair our vintage gas stove and asked if that was something they could do.  Absolutely was the response, so we scheduled a service call.  

After the guy they sent checked the gas lines to the stove, he said he was a plumber who knew nothing about stoves (even how to light a pilot) and we had to pay $150 for the service call.  We called L&M and were told basically too bad for you, give us our money - oh and make the check out to Lucy Moreno personally (not the business).  Since the plumber had to stay until he got paid and he was stuck in the middle, we paid him the money.

AVOID.

AVOID.

AVOID.

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