Best Businesses in Austin, TX

Kevin was very responsive to my text messages. Upon his arrival, he was very thorough conducting testing to determine the source of my leak/ break. He was honest as well. He heard my insurance company indicate they would pay a higher price, but he didn't increase his price.

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

Butch Marshall and his team are amazing. Reasonably priced, knowledgeable and professional! I have had them do work on my home and referred them several times. Everyone that I know that has had them come out was very pleased with their work. Even had someone contact me to get their number again after all their phone contacts were lost 'just in case' they need a plumber again. Highly recommend!

Ross Plumbing is 1000% committed and determined to fix your problem. They are very responsive and always show up on time. They are high-quality plumbers who are amazing people.
Ross Plumbing was recommended to me by the folks at Glass Well and I'm glad they did. Cody and Clint have taken care of several fairly routine plumbing issues for me and have been prompt, courteous, and reasonable.
More recently I've had a water heater problem. They replaced it but there were still issues. Over a couple of weeks they came out several times (no charge) and tired different solutions. When I mentioned I had a high flow rate on my water softener but no one could find a leak, even the plumbers with fancy technology, Clint ruled out other issues and finally discovered that yes, there was a slab leak from the water heater. We had all been stumped for months, but using reason and the process of elimination, plus his plumbing knowledge, Clint nailed it. Although it will be costly to fix this, at least now I know what the problem is and we can work around it till it's fixed. And if this ends up being a job beyond the scope of what Cody Ross Plumbing does, I will use Leroy Ross (Cody's father), who does construction plumbing.
In summary, they're the best around on all fronts. I cannot rate them high enough for what they've done.

Ruben is our friendly neighborhood plumber. Over the years, he has helped us replace toilets, repair toilets, replace entire plumbing lines, install water heaters - you name it! Ruben charges a fair price (and sometimes hasn't charged us at all for repairs) and does excellent work.

Very impressed at the knowledge and corrections made to my irrigation system. Thank you so much

I moved to the area recently and was happy to find Greenshire Handyman. AJ was very responsive, arrived on time and installed my front storm door quickly.  I'm very happy with the results and will definitely reach out to for assistance with other home projects I need completed!

Excellent customer service. We were told at Home Depot we would have to replace the entire faucet for the kitchen sink as they didn't sell parts even to service its own brands. The guys at Josco found the right part. After a little discussion as to whether it would fit correctly, we went ahead and bought the piece. They said if it wasn't right we could bring it back as long as water wasn't run through it, which was completely reasonable. So a project that could have been in the $200 range got done for about 40 bucks. Thank you, guys!

I was one of Danny's early customers and actually knew him prior to starting A-List. He's been back several times to remedy and repair various inside and outside household problems......always to my complete satisfaction, and at a reasonable price. To describe him as a handyman is an understatement. I call Danny a complete craftsman when referring him to family, friends and clients. His confident style, polite manner and attention to detail are rare traits in today's world of shallow talent. The words look no further apply to A-List Handyman when you need immediate help with any size repair. You won't regret it.

Our sewer backed up, and my regular plumber didn't have the equipment or expertise to tackle the job, and they recommended AAA Auger.  I will spare the details of the repair, but the point is that Jaime and Nick (both Nicks!) were extraordinarily professional, knowledgeable and capable.  I don't know if AAA Auger is the least expensive option, but it was a pretty big job and it was done right and for a fair price.  I am very picky about customer service and business ethics, especially in an industry that is ripe with abuse and bad behavior, and these folks really are top notch.  I have a new favorite plumbing company!

During this winter weather crisis, our business tried to schedule service with San Marcos Plumbing. The first call I made, I was hung up on. I called back thinking it was a mistake. I quickly explained I'm trying to schedule service for broken pipes in San Marcos. The women said that maybe I need to use a different number and that they don't service us. Then hung up on me again.
We were trying to schedule service for broken pipes to people who have no water right now. I have no idea why someone would be so rude.

Bill is awesome. We had a 911 plumbing situation on THANKSGIVING day! He saved the day right before all the guests arrived. We greatly appreciate his prompt service!!!

This is the second time they have responded after a big freeze.  My water pipes froze and broke.  I'm guessing this happened on Thursday.  Today I noticed water running out from under my house, across my yard and down the alley several hundred yards.  They came within an hour of my calling.  There must be hundreds of broken pipes in Austin now beginning to thaw and leak.

Excellent service and detailed work.  Shannon was ready and willing to help us with our clogged system on a Saturday morning, which we appreciated very much!

Very experienced and attentive to all details at our brand new house.

Highly recommended for all plumbing services!  Six Stars

I had a technician at my home 3 or 4 weeks before today. He told me everything that was wrong with my HVAC unit. I have had maintenance service, twice a year, since I had the unit installed 8 years ago. How could so much be wrong? He really gave me an uneasy feeling the second he walked in my door. I talked to several managers since then and all of them dropped the ball on their communication. I even called the manufacturer to see if I could move my warranty to a new company.

Today, I had a new technician come out, to look at what the last technician stated was wrong with my HVAC. What a difference a technician makes. It started with his knock on the door. He picked up all the advertisements that companies had put on my door step/left on my door. He handed them to me. That was a nice thing to do. He then did his thing and when he was done he showed me all the pictures of my unit. The things the last technician stated were wrong, this technician said they are fine. He gave his suggestions to make the unit work better but none needed anything done at this time. He gave me suggestions of what I can do to keep my unit working.

He then closed up my attic door. The spring falls off and can't put it flush to the ceiling. However, he temporarily fixed it so he could shut the attic door. Again, he didn't have to, but he said I like to treat customers like I want people to treat my family

So this one technician changed my feeling about this company for now.

I just read other reviews. My gosh, I am having the same issues. I was told the same thing about my warranty, they won't honor it even though I have a piece of paper that says I have Parts and Labor warranty for another 4 years. This is something I am going to research with the manufacturer. Does not seem right at al

Not happy with Jon Wayne. They came out to my home in San Antonio, quoted me ridiculously high prices on a simple job.  Over $1,000 for a simple about hour long repair, to close to $2000 ($1904 to be specific) for the same job with a longer warranty. Had a different company come out to evaluate the problem (didn't charge me a dime!) who charged me half! of what Jon Wayne tried to charge me - for the same job! The other company was responsive, polite, and came promptly and with no fuss.  I would not work with Jon Wayne in the future - will definitely be working with the other company if I have any plumbing issues in the future.

Whoever is using the name The King of Drains on Yelp in Austin appears to be a scammer even though I believe there is a legitimate company by that name in San Antonio. Raymond Jones at 737-600-2552 showed up, took a look at the plumbing, talked about doing thousands of dollars of work, requested $485 for apparently doing nothing about our slow drain, could only be paid by Zelle or CashApp, had the payment rescinded by CashApp to protect me, and hasn't been heard from since. Do not engage with this person or you will regret it!

Is there a star under 1?
Do not use this plumber if you value your home, money or service.
I will not even give the satisfaction to explain how unprofessional and unreliable he is.
If your Home warranty company gives you his name for work, call them immediately and refuse!

For starters, Doing one job at a time like their website claims, is absolute crap.  I lost count of how many times Lucy & Tom (master plumber & proj mgr) actually told us they had too many jobs to keep up with & were so busy; I really need to get over to this one in Westlake Hills, so yours HAS to be finished tomorrow even though there were SO MANY problems left unaddressed! We chose L&M based on the reviews & photos on their site & regret it. To be told straight to her face that this is not a job we want to take photos of for our website by Lucy herself blew my roommate away & proved their true work ethic. She wasn't talking about design, colors, etc. the work is so poor & shoddy she didn't want to take credit for it! Fortunately, I work in Facilities & have had many opportunities to share the experience with other coworkers & industry professionals and refer them elsewhere. I will be the first to say my roommate's house has a lot of problems, its run down, but this bathroom was remodeled by people who didn't care about their workmanship & its abundantly clear in the photos taken the day Tom left after arguing this was as good as anyone would do. 3 times my roommate had to demand the painters come back because they did such a crappy job. If you saw it yourself (contact me, I'll be happy to share pictures & offer better referrals), you would think my friends painted it & say, man, yall should have hired some professionals! On the tub, there were two different colors of caulk used. It's messy & my roommate confronted Tom about it several times-he told her it was the best they could do & anyone who does this would have the same results. You can barely push on the shower wall but hear it cave in, stick to the hardy plank behind it & pop back up. She pointed that out too & Tom actually told her don't worry it's glued down real good around the edges. I'm not takin' it off now! Seriously?! I will give credit that they came up w/some solutions to the walls being uneven around the vanity & chose good quality parts, but the actual work they did is just embarrassing. We feel like we were ripped off in the worst way & taken advantage of since we did complain repeatedly, send photos of our concerns to Lucy & were basically bullied into backing down because they were just too busy to deal with our small project! When Lucy came & did the initial quote my roommate told her she didn't want it painted or tiled and that money was an issue. Lucy pushed & insisted on including the costs in the quote anyway-we asked for a breakdown & couldn't get one; Lucy guaranteed we'd be happier having them do it. We both really wish we'd not backed down to her bullying & done it ourselves! Tom again said after the 3rd time the painters came back that nobody would cut a line straighter than this! There's paint on shower walls (he says, well, just scrape it off  Um, I'm sorry, I shouldn't have to scrape it off!), paint running over the line where the tile meets the wall, door frame/ceiling look horrendous. But L&M will no doubt be quick to tell you they use contractors for that & can't control them...Lucy had to come out herself to fix some plumbing issues because they were so busy (doing one job at a time HA!) that she couldn't get her go-to guy to come do it for her. He had to come anyway the next day. Nobody who visits sees that work though, they see the tacky paint lines, the messy caked on caulk that's different colors, the gaping openings where the side panels of the shower should meet. You can't convince me water's not getting in there like Tom claimed. There are huge gaps where two of the walls meet that weren't caulked at all, much less in different colors! L&M overcharges for the quality, doesn't care about their actual customers wants/requests & steamrollers you into paying for what L&M will get the most money for, adding on extra things you specifically said you didn't want while talking down to you like you're a complete moron until you give in & agree stupidly thinking that, as professionals, they must know best. They rush through jobs without taking care of the things that are most noticeable cosmetically.My roommate actually asked Tom point blank: Tom! If this were in your home, would you leave it like this? he sheepishly said, Well, no I wouldn't so she said, ok, then don't expect me to accept it in mine! She complained & let him know she was not happy, she'd already emailed Lucy several times about concerns, including photos (we still have the emails too) & everytime it was just pushed off. They made her feel so inferior that it just became easier to get them out!Having the messes & carelessness fixed doesn't even matter anymore but we are both making absolutely sure to share this with everyone we meet & let them know this is not the place they want to take their business to. I'm glad I've had the opportunity to keep at least 4 people from taking business here simply by showing them the photos.

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