Best Businesses in Austin, TX

Absolutely excellent service and am very thankful for their work. Honest, straightforward about very step of the process. Highly recommend!

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

Got a quote for a clogged toilet. Reasonably priced yet booked for the day. Needed service ASAP! The gentleman on the phone gave me two local recommendations! This is what I consider excellent customer service. Even though they were unable to see me, they went above and beyond by giving me local recommendations to resolve my problem. Thank you Marshall Plumbing!!

Ross Plumbing is 1000% committed and determined to fix your problem. They are very responsive and always show up on time. They are high-quality plumbers who are amazing people.
Ross Plumbing was recommended to me by the folks at Glass Well and I'm glad they did. Cody and Clint have taken care of several fairly routine plumbing issues for me and have been prompt, courteous, and reasonable.
More recently I've had a water heater problem. They replaced it but there were still issues. Over a couple of weeks they came out several times (no charge) and tired different solutions. When I mentioned I had a high flow rate on my water softener but no one could find a leak, even the plumbers with fancy technology, Clint ruled out other issues and finally discovered that yes, there was a slab leak from the water heater. We had all been stumped for months, but using reason and the process of elimination, plus his plumbing knowledge, Clint nailed it. Although it will be costly to fix this, at least now I know what the problem is and we can work around it till it's fixed. And if this ends up being a job beyond the scope of what Cody Ross Plumbing does, I will use Leroy Ross (Cody's father), who does construction plumbing.
In summary, they're the best around on all fronts. I cannot rate them high enough for what they've done.

Would definitely recommend the services of Ruben. He answered all my questions over the phone first and even asked if I could take a picture of the issue, then quoted me over the phone. I knew what to expect and what I was going to pay before he even came out. He worked with my work schedule and met me at my apartment exactly when he said he would, even called/text to confirm.

Very nice gentleman. He retrieved my grandmother's necklace that was gifted to me 19 years ago. I don't know what I would do without him. He gave me some plumbing tips and even cleaned up the area he worked on.

Looking for a family plumbing business? Call Ruben!!

Needed a backflow test done so I texted Lauren and she replied promptly with the price. After checking with a few other businesses, this was the best price so I texted back to move forward with the test. They emailed me an invoice, did the test the same day. They emailed once it was completed, I paid online and received a receipt and copy of the report. The entire process was excellent and convenient!

Great communication, on-time service, beyond satisfactory work, fair pricing, left zero mess behind, very efficient and will reach out for any other handyman needs.

Josco sure is not professional on the phone.  I just gave up trying to speak with the parts man they had answering the phone.  He mumbled some sort of answer, so I asked again, he mumbled something again, so the third time I said, I did not understand your name, who is this?  And on the third try, he again mumbles a name I cannot understand.    So, I gave up, even though I *really* needed to find this part...

Danny is our go-to guy! He's super friendly, personable and a great communicator! We hired  him to remove screens and light fixtures from our office space and he did such a fast job, we had him install some items into our new place! Very reliable and skillful. Thanks so much Danny.

I just drove behind one of their vehicles and they had a large, open, clear barrel of (plumbing liquids) that were spilling out the top  and landing on the road and cars if they weren't careful. I stayed way back until I could pass them.

Terrible! I had something serviced and the guy showed up huffing and puffing and cussing! They need to come out TWO times to give me a bid. Horrible customer service!! Don't use them

Bill is awesome. We had a 911 plumbing situation on THANKSGIVING day! He saved the day right before all the guests arrived. We greatly appreciate his prompt service!!!

So I just called based on a recommendation from a website.  The woman answered the phone and I told her I needed an estimate.  She said she would have to put me on a brief hold.  I waited but the hold was NOT brief.  Seven minutes later I disconnected.

Excellent service and detailed work.  Shannon was ready and willing to help us with our clogged system on a Saturday morning, which we appreciated very much!

Very experienced and attentive to all details at our brand new house.

Highly recommended for all plumbing services!  Six Stars

I've trusted Dayton Services with just about all my plumbing / air-conditioning related needs for the past 5 years. I've found their technicians friendly, knowledgable, and timely. Above all, I've received honest service with integrity from them. After having worked with 3rd-party contractors of varying levels of integrity (both big and small companies), I think that finding people you can trust is worth its weight in gold.

About two years ago, I opted to replace my ailing home A/C through the city of Austin's Home Performance with ENERGY STAR Rebate + Loan. I met with three companies within the program, one of them being Dayton. I was really struck with the level of personal attention I received from people at Dayton Services, be it Kristina on the phone to get things scheduled, or Coy Dayton himself over email as we tried to hash out a setup that would fit our family's budget. We ended up getting an amazing personalized deal for a highly efficient setup. Along the way (as you're bound to experience if you go the Home Performance rebate route), there were plenty of surprises. These were all handled with extreme fairness. For example: it was missed during the pre-inspection/rebate quoting process that the house would need new pull-down attic stairs. When that fact came to light, Dayton Services arranged to replace the pull-down stairs free of charge.

We dealt with some minor issues here and there, and actually last year Dayton Services had to replace the 1-year-old outdoor condensing unit due to a manufacturing defect. All of this was at no cost to me. That's kind of where I'm going with this -- every step of the way I've felt consistently supported by them. If I have a question or problem, the office never fails to listen to me and try their best to make it right. And that, in my opinion, makes a world of difference.

Couldn't be more disappointed in their product and do NOT recommend. 6 days ago I paid them over 26K for a complete overhaul of my AC system. The workers were great and very courteous, however, here we are 6 days out and the system is not working. All day our upstairs has been 76° (feels warmer, honestly). I set it to 72°, no change. I set it to 68°, no change. I went outside to check the unit and it is not running at all. I'll be calling them in the morning to voice my anger and displeasure. I told them that my number 1 priority is having something that works and that I don't have to worry about, they guaranteed me 20 years and can't even give me a week. Go somewhere else and save the trouble.

Horrible service! This man left in the middle of doing the job supposedly to go get a part he needed and never came back. I do not recommend this company or this person.

Big John was referred to my by my home warranty company for a broken water heater after the first company couldn't take my call to even schedule an appointment.  He arrived within 2hrs, clearly explained my options, worked out the details with the warranty company, and had the replacement installed the next morning.   I really appreciate the prompt and professional service.   I compared prices for comparable plumbing services and he was competitive.

For starters, Doing one job at a time like their website claims, is absolute crap.  I lost count of how many times Lucy & Tom (master plumber & proj mgr) actually told us they had too many jobs to keep up with & were so busy; I really need to get over to this one in Westlake Hills, so yours HAS to be finished tomorrow even though there were SO MANY problems left unaddressed! We chose L&M based on the reviews & photos on their site & regret it. To be told straight to her face that this is not a job we want to take photos of for our website by Lucy herself blew my roommate away & proved their true work ethic. She wasn't talking about design, colors, etc. the work is so poor & shoddy she didn't want to take credit for it! Fortunately, I work in Facilities & have had many opportunities to share the experience with other coworkers & industry professionals and refer them elsewhere. I will be the first to say my roommate's house has a lot of problems, its run down, but this bathroom was remodeled by people who didn't care about their workmanship & its abundantly clear in the photos taken the day Tom left after arguing this was as good as anyone would do. 3 times my roommate had to demand the painters come back because they did such a crappy job. If you saw it yourself (contact me, I'll be happy to share pictures & offer better referrals), you would think my friends painted it & say, man, yall should have hired some professionals! On the tub, there were two different colors of caulk used. It's messy & my roommate confronted Tom about it several times-he told her it was the best they could do & anyone who does this would have the same results. You can barely push on the shower wall but hear it cave in, stick to the hardy plank behind it & pop back up. She pointed that out too & Tom actually told her don't worry it's glued down real good around the edges. I'm not takin' it off now! Seriously?! I will give credit that they came up w/some solutions to the walls being uneven around the vanity & chose good quality parts, but the actual work they did is just embarrassing. We feel like we were ripped off in the worst way & taken advantage of since we did complain repeatedly, send photos of our concerns to Lucy & were basically bullied into backing down because they were just too busy to deal with our small project! When Lucy came & did the initial quote my roommate told her she didn't want it painted or tiled and that money was an issue. Lucy pushed & insisted on including the costs in the quote anyway-we asked for a breakdown & couldn't get one; Lucy guaranteed we'd be happier having them do it. We both really wish we'd not backed down to her bullying & done it ourselves! Tom again said after the 3rd time the painters came back that nobody would cut a line straighter than this! There's paint on shower walls (he says, well, just scrape it off  Um, I'm sorry, I shouldn't have to scrape it off!), paint running over the line where the tile meets the wall, door frame/ceiling look horrendous. But L&M will no doubt be quick to tell you they use contractors for that & can't control them...Lucy had to come out herself to fix some plumbing issues because they were so busy (doing one job at a time HA!) that she couldn't get her go-to guy to come do it for her. He had to come anyway the next day. Nobody who visits sees that work though, they see the tacky paint lines, the messy caked on caulk that's different colors, the gaping openings where the side panels of the shower should meet. You can't convince me water's not getting in there like Tom claimed. There are huge gaps where two of the walls meet that weren't caulked at all, much less in different colors! L&M overcharges for the quality, doesn't care about their actual customers wants/requests & steamrollers you into paying for what L&M will get the most money for, adding on extra things you specifically said you didn't want while talking down to you like you're a complete moron until you give in & agree stupidly thinking that, as professionals, they must know best. They rush through jobs without taking care of the things that are most noticeable cosmetically.My roommate actually asked Tom point blank: Tom! If this were in your home, would you leave it like this? he sheepishly said, Well, no I wouldn't so she said, ok, then don't expect me to accept it in mine! She complained & let him know she was not happy, she'd already emailed Lucy several times about concerns, including photos (we still have the emails too) & everytime it was just pushed off. They made her feel so inferior that it just became easier to get them out!Having the messes & carelessness fixed doesn't even matter anymore but we are both making absolutely sure to share this with everyone we meet & let them know this is not the place they want to take their business to. I'm glad I've had the opportunity to keep at least 4 people from taking business here simply by showing them the photos.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php