Best Businesses in Austin, TX

Absolutely excellent service and am very thankful for their work. Honest, straightforward about very step of the process. Highly recommend!

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

Great service!  Raul was so friendly and responsive.  I had a need water pressure meter installed.  He made sure I was getting strong pressure in all of my faucets and shower heads.

My Water Heater went out 12/27/2021. I called Ross Plumbing as recommended by a friend and the recording asked me to text the number with my information and the issue.  Cody contacted me that evening. I sent him a few pictures and explained the issue. He gave me a fair price and said he would move things around and get to it the next day if i approved of the price. I agreed.
He and a helper were at my house the next morning at around nine with the new Water Heater and were finished in very short order. My wife and I were impressed with his willingness and professionalism to answer any questions we had about the current job and any other questions we had about other issues in the house. I highly recommend Cody and Ross Plumbing.

Would definitely recommend the services of Ruben. He answered all my questions over the phone first and even asked if I could take a picture of the issue, then quoted me over the phone. I knew what to expect and what I was going to pay before he even came out. He worked with my work schedule and met me at my apartment exactly when he said he would, even called/text to confirm.

Very nice gentleman. He retrieved my grandmother's necklace that was gifted to me 19 years ago. I don't know what I would do without him. He gave me some plumbing tips and even cleaned up the area he worked on.

Looking for a family plumbing business? Call Ruben!!

Needed a backflow test done so I texted Lauren and she replied promptly with the price. After checking with a few other businesses, this was the best price so I texted back to move forward with the test. They emailed me an invoice, did the test the same day. They emailed once it was completed, I paid online and received a receipt and copy of the report. The entire process was excellent and convenient!

AJ with Greenshire Handyman came by to paint some shutters on my home that I could not reach.  His team did a fantastic job.  The communication was excellent and timely and he was prompt.  He brought the supplies he needed and the shutters look great! Thanks AJ.

I purchased multiple toto drake 2 commodes as a plumbing company owner was given a lesser toilet than i payed for . It was a big problem with my homeowner who noticed after, my guys left they are fraudulent in my opinion will never ever spend any money at josco they are just a rip off company who won't make things right so i can prove everything i said !!

Danny is exceptional! I wanted to wallpaper a column in my loft and I almost tried to do it myself.
Thank GOD I hired Danny to do it.
It's beautiful and he put so much work into making the design wrap perfectly around the column to match and line up the pattern.

Danny, Thank you so much for your beautiful work! The house is getting some color :)))

Wouldn't recommend. Labor way over priced and manager doesn't return phone calls. Disappointed, used them a couple times before and never felt ripped off. Always had great customer service. Not sure what happened but it's a shame, fast service and no charge for quote but the labor cost is ridiculous! I can't imagine it taking 2 hours to replace a kitchen faucet cartridge. There's no need for any further comments.

Fast service at a great price.   This is the guy to call when you need help.    Ron will treat you right.

This is the best plumbing company we have ever used, they are quick and responsive. I called them and they were at my front door ready to fix my plumbing problem in less than a hour.
 Pair Plumbing  & Septic not only provide great service they also provide great pricing and friendly staff. I have never had such a great experience with a plumbing company.. I will highly recommend this company to anyone that needs plumbing and septic work done. You guys are awesome, thanks again!!

This is the second time we've used The Plumber. The first experience was excellent. We needed to have a shower re-piped for a remodel, they were quick to respond, provided a VERY competitive quote and showed up when they said they would. The workmanship was excellent. When our next plumbing need came up, this was our first call.  Again, they provided a quick and competitive quote, we got the work scheduled and they showed up exactly when they said they would and did another excellent job.  I highly recommend The Plumber, from a cost perspective, they have some of the most competitive rates I've seen, they do what they say they will do and the quality of work has been great. Always a positive experience working with these folks!

I highly recommend Highland Lakes Plumbing. Shannon did a great job on a difficult bathroom job. He is very fair priced and is a very hard worker and efficient with his time. I will definitely be hiring him for any other plumbing jobs.

I had a technician at my home 3 or 4 weeks before today. He told me everything that was wrong with my HVAC unit. I have had maintenance service, twice a year, since I had the unit installed 8 years ago. How could so much be wrong? He really gave me an uneasy feeling the second he walked in my door. I talked to several managers since then and all of them dropped the ball on their communication. I even called the manufacturer to see if I could move my warranty to a new company.

Today, I had a new technician come out, to look at what the last technician stated was wrong with my HVAC. What a difference a technician makes. It started with his knock on the door. He picked up all the advertisements that companies had put on my door step/left on my door. He handed them to me. That was a nice thing to do. He then did his thing and when he was done he showed me all the pictures of my unit. The things the last technician stated were wrong, this technician said they are fine. He gave his suggestions to make the unit work better but none needed anything done at this time. He gave me suggestions of what I can do to keep my unit working.

He then closed up my attic door. The spring falls off and can't put it flush to the ceiling. However, he temporarily fixed it so he could shut the attic door. Again, he didn't have to, but he said I like to treat customers like I want people to treat my family

So this one technician changed my feeling about this company for now.

I just read other reviews. My gosh, I am having the same issues. I was told the same thing about my warranty, they won't honor it even though I have a piece of paper that says I have Parts and Labor warranty for another 4 years. This is something I am going to research with the manufacturer. Does not seem right at al

I am totally upset.  I purchased a brand new unit 2 ears ago and now I found out that if I do not pay Jon Wayne a monthly fee, I do not have access to the thermostat because it is a Building 36 which is tied to Jon Wayne.  I was not happy with having to pay monthly service fee on a brand new unit.  I was also sold by the sales representative who stated that the unit I needed was much larger than I needed (more expensive) and was told it would be much quieter then my old unit and it is not, in fact it is louder.  I was warned after the fact by several friends that I was not going to be happy with Jon Wayne, but it was too late.  I hope this helps others.

He did fix my initial problem, but then he talked me into more.  At which point the accounting started getting Really strange.  send me money became a refrain alternated with but I'm saving you so much  I ended up over paying him $1297.  And in stead of just mailing me that money, he wanted to give me a check for the entire amount I had paid and then I woud give him a check for what I owed.  When I told him his check would have to clear before I could give him another check, he has quit calling.  

This seems like a scam to me

I was a little skeptical when I saw this company and all the poor reviews it got on Yelp.  I was put in contact with them through my home warranty company like many others.  The plumber, Eddie, contacted us in a pretty timely manner and set up the appointment.  He called me the day of the appt. and showed up about when he said he would.  He went to the master bathroom where our cold water faucet was not working.  He quickly found the problem, which was a pain to fix because a screw and a washer had come off the stem down in the pipe.  He fished them out, unblocked the pipe, put new parts on the stem, and cleaned up the water that had come out on the floor.  He was very persistent and knowledgeable.  There were no extra fees or problems found, and it was just the $75 deductible.  He also gave us some advice on how to keep this happening in the future and why it happened.  I was pleased with the service we received.  Much better than the Country Boys Plumbing that HWA sent out the first time.

avoid l&m at all costs and tell everyone to do the same. i can say, without a doubt, that was one of the most horrible experiences of my life. never in my life have i worked with a team so completely unprofessional, no consideration for the customer, constantly shifting blame to the customer and the worst work ethic (or lack thereof rather) ever.

* lucy lies #1 and 2: work would take 2-3 weeks and that her workers would be sensitive to the fact that someone was living in the house while work was being done.
* lucy lie #3: saying i don't get the final check until you are satisfied twice to which we nodded and replied, okay.
* lucy lie #4: she listed the projects spread out over 3 phases showing work to be completed in 2 weeks (we BOTH have this written out).
* painting needed to be completed BEFORE carpet was put in, so the carpet installation had to be pushed back due to painting taking longer than expected.
* the day of carpet installation was a state holiday, so we were home. the painters arrived at 9am to finish up painting before carpet installer arrived at 10am. we pointed out all area of concern re: paint. they agreed that work needed to be done and seem to be rushing to complete it before carpet installation.
* although carpet was installed, we continued to see areas of concern re: the painting.
* on a DAILY basis, we marked areas of concern with blue painter's tape per lucy's instruction. this continued until the beginning of week 3 at which time lucy asked us to stop placing tape on the walls because it was taking off the paint. i then texted her photos of the areas of concern instead. that day, our blue painter's tape disappeared.
* areas of concern continued to be ignored, so i chose to work from home to PHYSICALLY point out areas of concern.
* lucy lie #5: she said the painters said they had been working at our house every day. i told her i worked from home 2 days and they in fact had not worked at all one of those days. her reply was, oh.
* horrible work ethic example: i'd estimate around 40-50% of the painter's time was spent on the phone; working 2.5 hours was considered a full day; the painter sent his WIFE and DAUGHTER to finish other painting tasks.
* i have photos of an exacto blade on the kitchen table; fast food cups left around the house; nails all over the floor of the garage (which we have to enter multiple times daily since it's been serving as our storage area and we've had to live out of boxes this entire time while they work); photos showing work areas ignore time and time again; the instance in which they placed 50-60 pounds of wooden and metal bunk bed parts against 2 pieces of art worth over $200,00 (this was another horrible story).
* in our countless walk-throughs, lucy never took notes. her replies would be verbal affirmations of uh huh. okay. yes. right. etc.
* lucy lie #6: when it came to painting the doors, the painters only painted the outside panel of the door; not the inside. i confirmed with lucy that they were in fact supposed to paint both sides of every door. she confirmed yes stating she'd let them know. when i asked the painter if lucy had told them they were to paint both sides of the doors, they replied no. we were just supposed to paint the outside. for confirmation i asked again. the painter replied that lucy had not told him to paint both sides. i told him what lucy had told us, to which he replied okay.
* after the first day of painting, i witnessed the painter's son place the shower curtain rod back on the wall that had been primed that day. i assumed there was some painting-professional reason for this and i didn't not question it as it's not my area of expertise. the next day, i saw that the curtain rod remained on the wall and they painted around it. i then removed the rod so that they could paint the entire area.
* lucy lie #7: she said they would remove switch plates and tape over hinges before painting. switch plates were not removed, but instead, being painted on around the edges. i then decided to remove the switch plates.
* lucy lie #8: she said window treatment hardware would be removed from the walls before painting began. i saw they were not removed before painting began, so we removed them from the entire house
* at one point they filled our trash and recycle bins completely leaving no room for us to dispose of our trash and recyclables.

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