Best Businesses in Austin, TX

We started with another company that couldn't get to our water main leak for a full week.  We are now glad they were so busy, as it prompted us to keep searching, and we stumbled onto PLD.  Kevin, the owner, was responsive, prompt, professional, and honest.  Using sound waves he traced the water flow from the water main to the house, to quickly isolate and expose a segment of cracked PVC (2 ft deep), all the while taking time to discuss his methods for locating the leak.  Turns out Kevin is actually an engineer that just really enjoys this business.  Lastly, as for the cost, I'm pretty sure the other leak company would have charged us 20-25% more, plus Kevin recommended an affordable plumber to make the repair, saving us some more money.

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

Butch Marshall and his team are amazing. Reasonably priced, knowledgeable and professional! I have had them do work on my home and referred them several times. Everyone that I know that has had them come out was very pleased with their work. Even had someone contact me to get their number again after all their phone contacts were lost 'just in case' they need a plumber again. Highly recommend!

My Water Heater went out 12/27/2021. I called Ross Plumbing as recommended by a friend and the recording asked me to text the number with my information and the issue.  Cody contacted me that evening. I sent him a few pictures and explained the issue. He gave me a fair price and said he would move things around and get to it the next day if i approved of the price. I agreed.
He and a helper were at my house the next morning at around nine with the new Water Heater and were finished in very short order. My wife and I were impressed with his willingness and professionalism to answer any questions we had about the current job and any other questions we had about other issues in the house. I highly recommend Cody and Ross Plumbing.

Would definitely recommend the services of Ruben. He answered all my questions over the phone first and even asked if I could take a picture of the issue, then quoted me over the phone. I knew what to expect and what I was going to pay before he even came out. He worked with my work schedule and met me at my apartment exactly when he said he would, even called/text to confirm.

Very nice gentleman. He retrieved my grandmother's necklace that was gifted to me 19 years ago. I don't know what I would do without him. He gave me some plumbing tips and even cleaned up the area he worked on.

Looking for a family plumbing business? Call Ruben!!

Very impressed at the knowledge and corrections made to my irrigation system. Thank you so much

I moved to the area recently and was happy to find Greenshire Handyman. AJ was very responsive, arrived on time and installed my front storm door quickly.  I'm very happy with the results and will definitely reach out to for assistance with other home projects I need completed!

Love this place! Has all the old school stuff. A little hard to find but well worth it!

Perfect experience. Danny is smart, experienced, a truly good guy, and gets the jobs done.

They are not the cheapest company in town.  But, I had 1 commode backing up when it was flushed, and after another well-known plumbing company in town and then an individual plumber, I called AAA Auger.  Joe came out that afternoon, felt I needed a new commode (did a plumber test) ...never mentioned by the other two people.  At this point, Joe put in a new commode and all has been well ever since!  

So, after spending over $400 with the first company, and I just didn't call the individual plumber back (these independent guys just don't have the proper tools in many cases), AAA charged me $597 (ugh!) to put in a new toilet.  I know I could have probably had it put in cheaper, but at least they know what they are talking about, and as of today the problem remains fixed!  And Joe was such a sweetheart!

CROOKS. Being a landlord in need for repair on my property, while not present in TX, i looked these guys up online a first time. They claimed my garbage disposal could not be repaired and thus replaced it, forgetting to leave the removed piece in the property, as instructed. Giving them the benefit of the doubt, i called them for a second repair, this time on a faucet,  to which they again claimed could not be repaired. The replacement would be $350.(?!) An honest plumber from Austin charged $150 for changing a faulty sealing package.

This is the best plumbing company we have ever used, they are quick and responsive. I called them and they were at my front door ready to fix my plumbing problem in less than a hour.
 Pair Plumbing  & Septic not only provide great service they also provide great pricing and friendly staff. I have never had such a great experience with a plumbing company.. I will highly recommend this company to anyone that needs plumbing and septic work done. You guys are awesome, thanks again!!

I have used this company for over 30 years.  They are reliable and friendly and do great work!  Allison is very fun to talk with and gets the job set up easily.  The work is good and I trust them to come in my house when I'm out on an errand.  They may seem a bit high, but I figure so is everyone else.  Quality is worth paying for.  All in all, they rock!

I highly recommend Highland Lakes Plumbing. Shannon did a great job on a difficult bathroom job. He is very fair priced and is a very hard worker and efficient with his time. I will definitely be hiring him for any other plumbing jobs.

This company was referred to me by another plumber. Yes that's right. My kitchen drain was clogged and I called them and got an immediate call back. They are wonderful!  If you call them ask for WIL. He is prompt, knowledgeable, and very professional. Also they have a great Membership/maintenance program.

A year later and I would have to say that I'm completely disappointed in the service (or lack there of) that I recieved yesterday with this company.  During my initial visit from Jon Wayne last year,  I purchased some so-called VIP package from them which was for them to come out twice a year and make sure my unit was working properly.  My preventive maintenance  appointment had been scheduled for about 2 1/2 weeks for 12-1 pm. Appointment day rolls around,  12-1 pm rolls around and nothing...Ok, I'll just wait at home and see when they show.  The company doesn't call until 3:38pm to say they're running a little behind and my house is next.  So I wait some more... and some more...6 1/2 hours after my scheduled appointment time,  they finally call (at 6:47 pm, it's a little to late now so I'm definitely not letting some stranger into my home at this time) so I'm just going to consider it a loss.  It's disappointing because my initial review was rated so high but I guess you have to spend thousands with this company in order to recieve good, timely service.  I'll look somewhere else for my AC needs.

Horrible service! This man left in the middle of doing the job supposedly to go get a part he needed and never came back. I do not recommend this company or this person.

This was the plumber that is contracted with our homeowner's warranty company.  I made a claim for a tankless water heater on 6/29/13 mid-afternoon.  Here it is 7/1/13, mid-afternoon and no contact has been made by Big Jon Plumbing Service.  

I have since cancelled the claim and utilized the plumber that the previous homeowner's used to install the tankless water heater.  Guess Big Jon Plumbing Service doesn't like earning money or positive reviews...

avoid l&m at all costs and tell everyone to do the same. i can say, without a doubt, that was one of the most horrible experiences of my life. never in my life have i worked with a team so completely unprofessional, no consideration for the customer, constantly shifting blame to the customer and the worst work ethic (or lack thereof rather) ever.

* lucy lies #1 and 2: work would take 2-3 weeks and that her workers would be sensitive to the fact that someone was living in the house while work was being done.
* lucy lie #3: saying i don't get the final check until you are satisfied twice to which we nodded and replied, okay.
* lucy lie #4: she listed the projects spread out over 3 phases showing work to be completed in 2 weeks (we BOTH have this written out).
* painting needed to be completed BEFORE carpet was put in, so the carpet installation had to be pushed back due to painting taking longer than expected.
* the day of carpet installation was a state holiday, so we were home. the painters arrived at 9am to finish up painting before carpet installer arrived at 10am. we pointed out all area of concern re: paint. they agreed that work needed to be done and seem to be rushing to complete it before carpet installation.
* although carpet was installed, we continued to see areas of concern re: the painting.
* on a DAILY basis, we marked areas of concern with blue painter's tape per lucy's instruction. this continued until the beginning of week 3 at which time lucy asked us to stop placing tape on the walls because it was taking off the paint. i then texted her photos of the areas of concern instead. that day, our blue painter's tape disappeared.
* areas of concern continued to be ignored, so i chose to work from home to PHYSICALLY point out areas of concern.
* lucy lie #5: she said the painters said they had been working at our house every day. i told her i worked from home 2 days and they in fact had not worked at all one of those days. her reply was, oh.
* horrible work ethic example: i'd estimate around 40-50% of the painter's time was spent on the phone; working 2.5 hours was considered a full day; the painter sent his WIFE and DAUGHTER to finish other painting tasks.
* i have photos of an exacto blade on the kitchen table; fast food cups left around the house; nails all over the floor of the garage (which we have to enter multiple times daily since it's been serving as our storage area and we've had to live out of boxes this entire time while they work); photos showing work areas ignore time and time again; the instance in which they placed 50-60 pounds of wooden and metal bunk bed parts against 2 pieces of art worth over $200,00 (this was another horrible story).
* in our countless walk-throughs, lucy never took notes. her replies would be verbal affirmations of uh huh. okay. yes. right. etc.
* lucy lie #6: when it came to painting the doors, the painters only painted the outside panel of the door; not the inside. i confirmed with lucy that they were in fact supposed to paint both sides of every door. she confirmed yes stating she'd let them know. when i asked the painter if lucy had told them they were to paint both sides of the doors, they replied no. we were just supposed to paint the outside. for confirmation i asked again. the painter replied that lucy had not told him to paint both sides. i told him what lucy had told us, to which he replied okay.
* after the first day of painting, i witnessed the painter's son place the shower curtain rod back on the wall that had been primed that day. i assumed there was some painting-professional reason for this and i didn't not question it as it's not my area of expertise. the next day, i saw that the curtain rod remained on the wall and they painted around it. i then removed the rod so that they could paint the entire area.
* lucy lie #7: she said they would remove switch plates and tape over hinges before painting. switch plates were not removed, but instead, being painted on around the edges. i then decided to remove the switch plates.
* lucy lie #8: she said window treatment hardware would be removed from the walls before painting began. i saw they were not removed before painting began, so we removed them from the entire house
* at one point they filled our trash and recycle bins completely leaving no room for us to dispose of our trash and recyclables.

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