Best Plumbing Services in North Carolina

Requested a quote through yelp and got a response within 5 minutes. Jeff came out to my house and was a pleasure to work with. He was such a fun and energized person. He diagnosed my problem right away and got right to work. The process took just under 2 hours and all is well in my world again. He honored the $50 off yelp coupon with no issues. This company will definitely be my first call for any future issues I may have and I'll definitely recommend their services to those in need. Thanks again.

Amazing service, talked out my problem on the phone. I would totally have a beer with Brett.

The plumber arrived on time. He was able to assess the problem and give me a breakdown of the cost. It took about 2 hours for him to replace the piping under the kitchen sink. He cleaned up after the job was completed. Plumbing is expensive no matter which company you select. This place was no exception but they get the work done

My review is based largely on the level of E.R. Plumbing's customer service.

My water heater was leaking badly from the top of the tank and I was able to figure out that the expansion tank that sits between the water heater and my water supply was punctured. I could've done the repair myself using a $40 replacement tank from a big box store, but ultimately I decided I didn't want to overlook anything.

A technician was able to come out that afternoon. I explained my issue and that I wanted them to install a new expansion tank (I did end up purchasing one myself) and also inspect the system in case there were other problems. I was told that there was a minimum fee of $110, even though it was probably going to take only 20 minutes. I cared more about the peace of mind though, and I was thankful they were willing to use the tank I bought -- after tax and the service call fee, I'd end up paying over $200 for labor.

By the end of the visit, I felt like the service didn't measure up to the price. I wrote a review about it here and the owner (Dave Parker) replied right away. I went for the afternoon but by the time I got back, I had a couple of emails and missed calls too. I emailed back and forth with Dave throughout the next day and he went way above my expectations to make things right again.

I chose to remove my original review because I believe my experience was uncharacteristic of the service that the company wants to provide. They might not always hit the mark on the first try, but they're willing to hear genuine feedback and they'll go out of their way to make sure that you can rely on them again.

One note about the phone number on Yelp -- it might take you directly to a voice mailbox. If you need to get someone on the phone right away, try calling the number on E.R.'s website.

Terrific, very knowledgeable plumbers. Highly recommend. They came out right away for a plumbing emergency and did a great job fixing everything.

Nick is the best!! Came out, in between jobs, 45 minutes after I called and a local plumber bailed.
Helped my SO move the vanity and even gave us some nails to put the molding back.
Can not recommend this gentleman more. Seriously, we are moving to Cornelius in two weeks and he saved us not coming in to a master bath without plumbing. Will only recommend and use this guy going forward.

I recently purchased a home with a busted water heater :(....Service Pro Plumbing came highly recommended! They were flexible with my schedule and installed a new water heater in less than an hour. They even took the old one away! Couldn't have asked for a better experience

I had an obvious underground water leak in the front of my property. The sidewalk, that divides the the grass along my front curb from the lawn on my property was showing (leaking) water. Angelo from Pure Flow Plumbing in Cover, SC immediately diagnosed the problem. He said it most likely was the main water line that feeds into the house and that a tree root probably damaged the line. He was right. Unfortunately this line was under the concrete sidewalk. Angelo did a great job cutting a narrow path through the concrete, locating the broken section of water line and replacing that section. He then repaired the side walk by poring concrete and smoothing it out. Had it not been for rain, he would have finished the entire job in one day. It was great having an obviously experienced, knowledgeable person who was able to do both repairs. As a bonus, Angelo was also prompt, courteous and professional. I highly recommend Pure Flow!  (Al. Ft. Mill, SC)

I am so excited to write this review. We have tried to get HOT water in our house for several years. We bought a new gas hot water heater over a year ago. Still, the water was just warm. We have paid a few thousand dollars for the water heater and several companies to come out to get HOt water. I found Charlotte Plumbing by researching online. They had lgood ratings. We talked to them on Monday and Tuesday morning Nick showed up. In about two hours, which included Nick's trip to Lowe's, we have HOT water. We had to turn the thermastat down, and I wear gloves to wash dishes!
Don't waste money and time calling other companies
And if you get Nick, consider yourself blessed. He is the best plumber you can get!

We had a pipe leak inside of our walls that all affected our floors.  The person that was initially supposed to come out was stuck on a job so the owner, Justin, came out.  Joe was there for the rest of the project.  They were professional, straightforward, polite and fixed the issue without trouble.  I definitely recommend this company and will continue to use them for any issues in the future.

Chad was great! It's so hard to find people who know what they're doing and who actually communicate. Chad was in touch regularly about our job. He showed up on time. Did excellent work. And was just generally a pleasure. There is a good reason he has Professional in the name of his business.

I did not need Mr. Garvey's services as I just bought a new home,  but being unfamiliar with North Carolina's winters I thought I would ask him his opinion of how to deal with my water heater through the winter months.

He did a great job answering my questions, very friendly and appreciated his kind attitude and helping demeanor.   If I do need a plumber I would be using him based on that alone -- sometimes what a person does for you without any services in return tells you about their quality before you even need to use them.  Mr. Garvey passed that test with flying colors, and I would recommend him highly.

I waited 2 hours for an appointment no call back not even after I called back asking for appointment.  Just moved on to another plumber.

We had Mike Walker with Brian Long Plumbing to our home today. We had a leaking sink fixed and a new toilet and pedastal sink installed. The work, advice and professionalism was outstanding. I highly recommend this company. It is nice to have someone so pleasant and who also really puts pride in his work at the same time.

Small family run business. Awesome service, great price. Cain Jr. and JC were dispatched, they called 45 min out and were there when they said they would be. The two reset a toilet and installed a new sink/vanity in well under an hour. Strongly recommend!

Had a tub removed in my grandma's house she is 80 and has a hard time stepping over the tub they installed a walk in shower with grab bars for her safety they had the upmost compassion for my mom and remodeled her bathroom for her safety it took a huge worry off my mind i was so worried she would fall but thanks to abetterway for putting me at ease they also followed up a year later for a warranty issue that they took care of at no cost to me! Dustin the owner is a standup guy they have done a few jobs for my friends as well!

My girlfriend called these guys and the people are polite, capable and courteous, but their pricing for a simple sink drain cleanout is insane.  $89 for a trip charge (not credited into the job) + $473 to snake the drain for a pre tax total of $562; with tax a total of  $602.75. This job was less than an hour onsite.  
They claim upfront pricing, but do not give even rough pricing over the phone and will tell you that a knowledgable technician will call you and schedule an appointment.  The upfront pricing comes when they are on site and the clock is running with, in our case, an intimidated lady feeling trapped into the deal.
I have over 25 years in the construction industry as a licensed general contractor/remodeler/inspector and while I appreciate trade work and the cost to value as it relates to skill and overhead expense, there are some things that are way out of line. I would have done this myself, but my girlfriend was trying not to worry me with a simple problem leaving me to find out after the fact when I saw the invoice.

Once again these guys get the job done, but for a simple drain cleanout it would be in your best interest to shop elsewhere.

Worst service I have ever received from a heating and plumbing company. After being 2.5 hours late, the technician came into our house with an attitude, told us it would cost double the quoted price  for a standard inspection and then went out to make a phone call and left without telling us or performing any work. We further called customer support and they said they need to reach to a supervisor prior to providing any resolution and refund. The supervisor has yet to call us back. Horrible service!

I called this company because I had issues with water in my tub and coming from the floor of my bathroom toilet. Along with other companies called, I decided to go with them because the rep on the phone said they we very honest people and do not charge for services that were not needed. This was their pitch for charging hourly vs flat rate. Seemed to make sense so I had them come out.
Now what did I actually get for my money? A whole bunch of nothing and a huge waste of time.
The plumber showed up at 2:50pm and had difficulty locating my sewage drain so he could snake it out. Mind you, he took the time out to view my neighbors yards and where their sewage drains were located. The sewage is also marked on the concrete, so finding it should have been all of 10 minutes. But, no....it took him 1 hour and 15 minutes to find the drain.
After he finally found it and popped open the drain, he informed me that this is a city issue and I should have called them, not the plumbing company. He also informed me that I would be charged for the full time he was there, even though some of the time he was smoking, walking in neighbors yards, and calling his office to get someone else to come help him look for the drain.
As you can imagine, I was upset to find that I had to pay almost $200 for him to do absolutely nothing. He did offer to snake the drain for me since he was already there, and since I still had the plumbing issues. I figured, why not? If I HAVE to pay him, at least I'd make him WORK for it. So, 25 minuteslater he tells me that his snake isn't long enough and that the city has to come do it afterall.  Awesome!! What CAN this company actually do, besides rip people off?
So, as he is packing up getting ready to leave, I go inside and write the check for the time he was there. But wait....there's more. I'm hit with an additional 15 minute charge, which is right around $37, for his drive time!! WHAT???? This was never mentioned to me when I called in with my issue, nor was it brought up when he arrived. I went back inside and wrote another check. At this point, I just wanted this guy and his company GONE!!!

PLEASE, SAVE YOURSELF A HEADACHE AND GET A DIFFERENT PLUMBER!!!!

I have had to use a plumber before for this same issue and not only did they locate the drain in less time, but they were able to snake the drain, pack up, and be gone in less time than these theives took to do a bunch of nothing. I will NEVER use this company again!

I felt that the technician was more interested in upselling instead of listening and diagnosing problem.  We had a clog/blockage in drainage piping under house that was causing backup of septic into house (we believe due to construction materials getting into drain from remodel we had just had done in bathroom). We were wanting likes snakes/scoped to make sure clog was resolved and no further issues.  Technician tried to convince us that we needed to repipe drainage pipe for whole house which was not wanted or needed.  We had lived in house three plus years and no issues prior to bathroom remodel.