Best Plumbing Services in North Carolina

I had a backed up kitchen sink and non working garbage disposal. I asked for a quote and Julian's was the first to respond with a reasonable quote that included a possible garbage disposal replacement. Jeff arrived the next morning on time for the appointment and fixed the problem right away. Turns out I didn't need to replace it and it was an easy fix. Jeff was polite, and extremely helpful and he showed me how I could fix it myself next time. Highly recommended!!

Johnny and his colleague replaced the bolts in the toilet tank for me in addition to replacing the gasket. Scheduling was easy and they called half an hour before arrival. They did a great job with fix and the price was much more reasonable than all the other quotes i got. I would definitely recommend them.

I wouldn't use or recommend this company. Had a water pipe burst on Christmas Eve & I was informed it would cost $800 just to come out for service. The $800 wouldn't go towards the repair, but just to come out for service due to it being a Holiday. I find it unethical to charge such a large amount regardless of the time & for the fee not to be used at all towards the cost of repair. Someone is in an emergency situation & this company finds it acceptable to rob them as well.

Had a leak near the water meter in the yard.  The first plumber that came out advised the leak was on the street side of the meter. I did some further investigation myself and saw evidence of the leak on the customer side.  I called them back and setup a return visit.  The second plumber did a very good job locating the leak quickly with the video I had taken.  

Why the low score? The plumber was on-site for 1 hour and the task charge was $625.  This seems excessive.  I'm willing to pay for their training and expertise, but $625 for a 15 min fix, 15 min of troubleshooting and 30 min to make sure it was fixed / documentation

Also, I was never provided a repair estimate before the work was done. This was quite the sticker shock.

Destiny was very helpful and Jordan did a great job installing my new shower valve and brining everything up to code, will definitely use them again!

Easy and fast install of the tankless water heater.  Price was reasonable, and he helped out with our basement grinder too!  Thanks!

I just have to say that I am soooo happy that I found This on Yelp! My family and I just moved into a rental property and the owner and his wife took jobs overseas so they aren't in the country and there isn't a property management company! Let's just say things have been extremely hectic and stressful with different issues that have come up one of them being that our toilet started backing up on the main floor and then the next day it was leaking into the apartment that's in the finished basement so we panicked and turned off all of the water! Which means we couldn't use the bathroom, shower nothing! The owner subscribed to American Home Shield and I called and reported the plumbing problem right away! They told me that I had to pay $107 for the service request and then wait until the contracted company called and set up an appointment! Well we ended up having to wait 3 days! The plumber finally came out and told us that it seemed to be an issue but that he wasn't able to do anything about it until we removed the mulch ourselves and that we were responsible for doing it and digging up the clean out! We were told once we found the valve and they could get complete access to it they will return!! I started to have a meltdown because I had no idea what or where this clean out was located and I had no idea what steps to take next!! He basically came and did absolutely nothing! At this point, I was so frustrated and desperate for a resolution! I mean I was using a bottle of water just to try and wash my hands and also had waste in the toilet that I couldn't flush! It was a very horrible experience! I found Will and Christine the owners of Service Pro plumbing and when I tell you I'm sooo glad I found them!! Will showed up extremely quick because he knew it was an emergent situation! He was very kind,professional,honest,trustworthy, punctual, thoughtful, caring, attentive patient,compassionate, detail oriented and most importantly competent in his knowledge and skill in the area of plumbing! He went ABOVE and Beyond my expectations and even took the time to educate us along the way! He basically told us that the first plumber incorrectly diagnosed the problem! What he found out was that it was a major issue on the city's side. He noticed that it was backed up which meant that the city had to come and fix it! And guess what Will said next!? He goes well I'll be honest I can do this job for you, snake the drain and get everything unclogged and charge you $400 OR we can call the city and report my findings and they will send someone out right away to fix it for free!! Do you know that Will even took the time to call the city of concord and explain to them what the problem was!?? Before he left, Will also gave me another tip and said to request that the city use a camera to get a better look in order to assess the damages accurately! The city workers showed up within 30min and found out that it was their issue, roots from a tree grew inside of the pipe which caused a blockage, they cleared it right away but unfortunately they will have to come back rip up the driveway and replaced the pipe because it's cracked but most importantly we were instructed to turn the water supply back on and we are allowed to finally FLUSH without worry AGAIN!! Lol He was such a blessing in disguise! He could've easily took complete advantage of the situation and my lack of expertise instead of giving us options! Yes, he could've just fixed it and charged me all of that money but instead he was so honest and definitely cared less about greed and more about saving us money which says a lot about his character and I was soooo thankful for him keeping it real with me! He only charged me $63 for the initial consultation fee and that's it!! I just want them to know how much I truly appreciate what they did for us! I would highly recommend him and his wife for all of your plumbing needs trust me you will not be disappointed!! I would definitely use them again and trust that I now have their business card tucked away for any other future issues with plumbing!

It was my first time using Pure Flow plumbing. After calling 12 other companies for an emergency repair they were the only ones to come right out. The guys Taylor Bridges and Corey  that came out to do the repairs were extremely knowledgeable and professional. They cleaned up after themselves when the work was done, and even went the extra mile of pressure washing the road from where mud  had ran off from where they had to dig a pipe up before they left. Highly recommend them if your in a pinch and want it fixed ASAP

I bought an income property in Charlotte North Carolina area and we live in Los Angeles. Our real estate agent recommended Charlotte plumbing. I follow through with all the work that they said they would do and everything turned out awesome, thank you for your services

I contacted this company because I was having water leaks from my upstairs. When they came out they indicated to investigate the problem was going to start at $249 which would be applied to the cost of my bill if chosen to perform the work. After 4 hours of investigation the tech claimed that my water leak was from old caulking around my tub. He re-caulked my tub and charged me an additional $249. He explained to me that he would remove my ceiling fan because it was damaged with water, patch the hole and replace my ceiling fan. He was also going to refer me to another company to file the repairs on my home insurance.  Come to find out recalling wasn't the problem at all because the tub started leaking again. I was left with a leaking tub and a huge hole in my ceiling from this company.

Chad was great! It's so hard to find people who know what they're doing and who actually communicate. Chad was in touch regularly about our job. He showed up on time. Did excellent work. And was just generally a pleasure. There is a good reason he has Professional in the name of his business.

Loved that they show up in masks!  Mike and his son are great at what they do and very thoughtful.  I would highly recommend them to anyone needing a plumber!  On time and reasonable prices.

Prompt, courteous, neat, friendly but a bit expensive for installing thee bathroom faucets

We had Mike Walker with Brian Long Plumbing to our home today. We had a leaking sink fixed and a new toilet and pedastal sink installed. The work, advice and professionalism was outstanding. I highly recommend this company. It is nice to have someone so pleasant and who also really puts pride in his work at the same time.

We called Cain's a few months ago to re-pitch the sewage line in our crawl space so that our chronically backed up toilet would function properly. They were quick to respond, completed the work in FAR less time than I expected and came in a couple hundred $ less than a large name plumbing company. We called Cain's because we suspected that other company was trying to gauge us saying it would cost $1,000. We were so glad to get a second estimate . It cost around $600 with Cain's.

Now to today, we had our disposal clog after hours Tuesday night and also noticed that the sink was leaking when it was filled with the backed up water from the disposal. They weren't able to make it out Wednesday and we were fine with that. Ours wasn't an emergency. Yes it was plugged up and inconvenient but we understood that there were more urgent jobs than ours. We scooped the water out of the sink and put a bucket under it and were fine.

Before they arrived, we realized that there was a loose hot water handle on our bathroom spigot and that the tub was draining slowly. I know plumbers must roll their eyes that one request turns into multiple issues by the time they get there but since we have to pay the expense, we might as well get it all fixed rather than pay for another visit.

Cain's guys were awesome about the extra requests. No attitude, no acting like it was a problem. They were totally professional.  Their plumber and another plumber in training came out Thursday around 11:45 and were gone by 1pm. In just over an hour they
- cleared the jam in the disposal
- had to replumb under that sink to fix the leak
-cleared the hair out of the slow draining tub (I blame my husband)
- tightened a hot water handle
- secured a tub handle

All in just over an hour and it cost around $211. Absolutely reasonable and their guys are great. It's such a relief to have a company that we can call in a pinch.

And they came in wearing masks without us having to ask. I am an immune suppressed person and was stressed that it would be awkward if I had to ask them to wear a mask but they were already masked when they arrived. THANKS GUYS!!!

I had a real plumbing emergency upon returning from vacation. My upstairs toilet overflowed severely. Justin provided excellent customer service via the telephone. Walking me through how to shut off my water in my home and advising me that he would be to me immediately to help me get to the bottom of what was going on. He was very polite, helpful, and he educated me on what exactly transpired, very quick and efficient. I definitely would highly recommend this company. Should you experienced any plumbing emergencies highly recommended.

I've used Three Way for several years and over 3 major jobs replacing master bath fixtures, a grinder pump, and a hot water heater.  Every time we've used them they have been responsive, fairly priced, and done a good job for our family.  The last time however, they really showed me why they deserved a 5 star rating.  

After having our hot water heater replaced in last 2019, and having loved it for about a year and a half, we began to find that hot water was sporadically not available.  Called in Three Way to take a look since it was still under warranty and they were out within a day to look.  After about an hour of checking, they determined that part of the brains of the heater needed to be replaced.  They contacted the manufacturer and had the part shipped to me directly where it should arrive in a matter of days.  Of course Murphy's Law kicked in, and literally a day after that the hot water heater stopped working completely and we were facing several days of cold showers waiting on the part.  Unfortunately, the day came where the part was expected, and it never showed.  After contacting Three Way and letting them know, they reached back out to the manufacturer, and when they were unable to get the part tracked or any type of assurance that it would be to me as promised, Three Way did something I never expected.  They showed up with a new system completely and had it replaced in less than 3 hours.  They stood behind their work, even when it wasn't THEIR work that was the problem.  Been a long time since I've had a company that was willing to truly go above and beyond, but this is definitely one of those companies.

Morris Jenkins' service is horrible.  wish could give them lower than 1 star. Extremely expensive yet still very unprofessional. They say one thing and do another. I had their representative come out fix my ac, a month later I had the same issue. I had to call them and was still under 2 yrs warranty. Also, I verified before having them come over the second time if there was additional cost,  I was told on the phone I wouldnt have to pay again. The guy comes in, goes up my attic, takes a few mins and it started running and asked me to pay which I was under the impression I didn't have to pay. Called customer service, person the phone said it's up to this moran in my house to determine. This guy in my house kept arguing and raising his voice at me because I didn't want to pay especially because I had warranty and I was told it wouldnt be an additional cost.

Called customer service next morning, spoke to supervisor who claimed I was never told on the phone it was no charge and claimed she had recorded conversation for evidence, so I asked to send me a copy through email. I still don't have any email from them and it's been more than 3 months. They are rip offs, cheaters, and liars in the business to rip people off. Had to pay again to get him out the house, he had made himself very comfortable on my dinning chair which was creepy at the moment. Would never call them again.

Don't recommend them, and again very expensive and unprofessional.

Awful experience!! The technician did not provide an estimate for replacing a fill valve in my guest bathroom. He went ahead and put one in the toilet while I was talking with a customer on the phone. He did not give me an estimate and I did not authorize that price. He charged me $145.00 for labor plus a $65.00 service fee for 10 minutes of work. Then he put owner supplied materials and no warranty on the receipt. I never gave him a fill valve!! I called the company and spoke with Debbie. She was argumentative, disrespectful and did not listen to what I had to say!! They're the worst!!

I was having issues and called this place to come out to inspect.  This was on Wednesday and the guy told me someone would be here on Thursday. Great!  Waited all day on Thursday, no one showed. I called them back and they said I was on the schedule for Friday (even though I received my text).  So, whatever, Friday it is.  Now after waiting all day again, no one showed up and I received another text to see we'll see you tomorrow (meaning Saturday).  These people have no clue of what they are doing.  Go somewhere else!