Best Plumbing Services in North Carolina

this was our first time using this company, very professional,very knowledgeable. He
went above our expection of what was needed , went the extra mile  to get job done .
we had  water leaks under the house and in a wall, other company i had used for 15 yrs  said it would take 2 days or more to fix. Adam Skiscim did all the work in 31/2 hrs, he never stop moving and kept us informed  about the jobs the whole time. I would recommend him highly and will be using him again .

Customer service was PHENOMENAL!! Reached out Monday evening and resolved my problem within 24 hours. Arrived on time. Had to reach out a second time to have dishwasher install and they came out the same day. I've have already done business with them twice and will continue to work with them. Prices are very reasonable.

Had a main water line break and called 4 plumbers at 8 am.  Jim called me promptly, made appointment for 10 am.   I already dug a small hole in the yard where the water surfaced.  He  dug deeper and wider,  and found the broken pipe which had a broken slip connection.  He fixed the pipe which was 8-10 inches under the concrete driveway, and my wife asked him about our nine year old hot water heater(not getting very hot).
He Diagnosed  the heating element as faulty and fixed that also.    Highly recommend Jim-excellent contractor.  I have neighbors who have had water line problems, and many companies would remove a lot of driveway to fix a problem like I had.  Yes, I got lucky, but Jim made that luck happen.  Highly recommend Jim Meyers Plumbing!

I hired Terry to fix an issue with the main sewer line, he dug it up, said he couldn't fix it, the city will have to fix it.  He still charged me for it.  Being in the business he is in HE KNEW BEFORE HE STARTED THAT HE COULD NOT FIX IT. All I needed was an extension on the cleanout and had I known he could not fix it I would not have hired him.  I WOULD NOT RECOMMEND TERRY'S PLUMBING

I can't say enough good things about them. Friendly, professional and very timely. The first time they came out and assessed the problem they knew they had to come back. I thought we'd have to wait...they came back the very next day and went above and beyond fixing our issues with old plumbing and a leak with our toilet. Just because I can compare...our contractor had a plumber do our work with a new water heater and the amount he charged was astronomical and he charged every time he came back because he not only took his sweet time coming back he charged a service fee which these guys did not. I felt for the amount of time and work these 2 guys put in it was by far a fair price! I HIGHLY recommend. Especially how courteous they were wearing foot covers and just very nice compared to our overly expensive rude plumber our contractor hired for us.

I would like to give them a good review because I have used them in the past and was pleased, but I called them over 2 weeks ago to get an estimate on some work for a bathroom renovation project.  Still waiting for someone to show up.  Called again on a Friday and was told someone would reach out to me beginning of the following week.  Have yet to hear from anyone.  Would have been nice to know they had no intention of showing up so I could have gotten some other estimates and moved on with my project.  Very frustrating.

We had a TERRIBLE experience with this company.  We were charged $295 for less than half an hour of work to snake a line when we were having a backup into our house. The receipt stated that the work is covered by a 60 day guaranty.  A little over a month later we had the exact same issue.  We called the company back and told them it should be covered under a 60 day warranty. They agreed and came back out. However, after they had snaked the line again (once again less than half an hour of work) they handed my husband a bill for $275. My husband explained that we shouldn't be receiving a bill as they were performing work under a warranty.  The man (Joe) then told him that he had performed additional work that was not covered by the warranty when he put a camera in the line to determine what the problem was. We informed the company that we would not be paying the second bill as 1) it was our understanding there would be no charge for the second service call, 2) if any work outside the scope or the warranty was going to be performed, they should have notified us, and 3) the actual problem was never fixed. Our communication from the company has been extremely hostile and threatening.  At this point, we will likely be taking them to court.  Worst experience EVER with a service provider and would give them zero stars if I could. Do not use this company.

I tried multiple times to call to have a leaked repaired. Every time I call I am asked to hold and then immediately hung up on. Obviously they don't need any work. Keep looking somewhere else because they don't care about customers.

Round two with Transou's and they win again. They had done a great job with a water heater for us recently, so when the dishwasher was next we called them back.

Megan is awesome. She listens well and really works to make the job scheduling perfect for the customers. I've talked to her both times now...she even remembered me from the first one. We were able to order a dishwasher from Lowes and have it delivered and Transou's came out and installed the new one / disposed of the old one. Megan make it all work on a tough schedule. Thanks Megan!

Chris was the tech that came out. He was a rock star. He did the work quickly and efficiently and was very professional. But he still took the time to chat just a bit. His work was perfect and we enjoyed his company.

I hope we don't need it again soon!  But, when we do Transou's will be the go to.

I called and they came out the same day to Concord.  They were very respectful towards me. Checked over everything just in case it good have been something else.  Started the work the following day. I was very happy with finishing product and would recommend them to anyone.

After scheduling an appt last week that was cancelled same day, I tried again. Today the technicians showed up for a few electrical issues and when they couldn't quick fix them (they tried for about 5 mins) , they said their manager needed them to install a generator for someone else so they had to leave. When I asked when they could come back he said they were really busy and it could be weeks and suggested I call another company. And then he wanted $111 for the gas/trip fee.  WHAT?!?!

I asked to be placed BACK on their schedule and if/when they show back up and fix the problems, I'll happily update this review (and pay them the one time $111 gas/trip fee).

I called Best Rate because they advertise 24/7 service.  I called at 9:30 PM and was told no one could come out until sometime the next day.  When I said that I thought they offered 24/7 service the man said he was one man down and I don't want to know what the quote would be for them to come out that night.  My emergency was not at all important to him, in fact he seemed as if he thought it was humorous.  Some choice words come to mind about this man that I won't put on the internet

$875.00 for a 2 hour job unclogging a drain pipe. Really? If a  person promotes themselves as a Christian that is a moral and fair minded person, as Randy Scribner did to me, they are not. Learn from my expensive mistake and move on to another service provider. Buyer beware. Dave Cope, Stanley, NC