Option One Plumbing - York

Third time and it just keeps getting better as these guys are the definition of excellence of execution as Daniel Payne showed up ten minutes early, identified the issue with my water heater, explained it in an easy to understand fashion without making me feel like an idiot haha, didn't try to upsell me on a new heater, and last but not least, fixed the issue no problem.  I will continue to recommend these guys to everyone I know as they are honest, fair, personable and trustworthy.  Fantastic work option one!

We had a pipe leak inside of our walls that all affected our floors.  The person that was initially supposed to come out was stuck on a job so the owner, Justin, came out.  Joe was there for the rest of the project.  They were professional, straightforward, polite and fixed the issue without trouble.  I definitely recommend this company and will continue to use them for any issues in the future.

Shane was awesome! Thanks again!

Highly recommend! Fast service, nice guy, good price, quick service! Thanks!

I called at 8pm they would have came out rite away for a fee but I said it could wait they showed up at the time we agreed on . Lundon was my tech very knowledgable we discussed all my options was a tad pricey but you get what you pay for and it was worth it I got a new well pump new bladder tank and hot water heater took bout 5 1/2 hrs . Great job Lundon

What appeared to be an easy job after watching a YouTube video then turned into a weekend nightmare. We had to call Option One over the weekend due to a stuck cartridge in our shower handle. We couldn't run the water back into the house as we weren't sure if any parts had fallen behind the wall. Scott came out in about a 2 hour window after we called and rescued us and put our mind at ease. It was absolutely worth the extra weekend fee to have peace of mind from this company. This is the second time we've used them and we will call them back for any further plumbing needs.

Very prompt response to my inquiry.
The estimate was very fair and complete  mike answered all my questions
They gave me a quick timeframe for the job to be completed
I changed out a gas water heater to an electric one
The job was done perfectly and had a great experience with this company
Very professional and communication was great

Tim was very helpful giving us the financial part of this and making it not quite so bad.  Especially compared with Morris Jenkins and their absurd quote.   I am very pleased with the outcome and highly recommend this company.   We've already talked to them about a tankless hot water heater.   Give them a call!!

Quick turnaround service. Had a slow drain that needed some help. Scott snaked the drain bust also quickly recognized our home's cast iron piping could be root of bigger issues. Scott was thorough and walked through options regarding cast iron pipe replacement. Appreciated his expertise and professionalism.

I had a leaky toilet. I put in a request to my home warranty company, who connected me to another plumbing service that I won't name. I tried contacting them 3 times and only got voice mail. Late yesterday evening I finally got a text stating they had no availability before next Tuesday.

A few minutes later, I was on my porch and saw a truck for Option One in my neighborhood, so I gave them a call. They got someone out to see me today..Daniel. Daniel was prompt, thorough,  and even came back in once he left because I had a question. He was very patient with me and explained all he was doing. Will defintely utilize them in the future.

Thanks Daniel!

I contacted this company because I was having water leaks from my upstairs. When they came out they indicated to investigate the problem was going to start at $249 which would be applied to the cost of my bill if chosen to perform the work. After 4 hours of investigation the tech claimed that my water leak was from old caulking around my tub. He re-caulked my tub and charged me an additional $249. He explained to me that he would remove my ceiling fan because it was damaged with water, patch the hole and replace my ceiling fan. He was also going to refer me to another company to file the repairs on my home insurance.  Come to find out recalling wasn't the problem at all because the tub started leaking again. I was left with a leaking tub and a huge hole in my ceiling from this company.