Best Businesses in North Carolina

Thanks for the fast service.  Messaged on Yelp & got a reply right back. Jason suggested contacting Moen for replacement part which I did that day. Moen sent the part out free of charge and the shower is up & running less than a week later! Highly recommend them!

Great experience all around. Prompt return of initial call (w/in 5 mins), low pricing, Eric and Richie were on time and completed our new water heater install in under 2 hours. Called Tuesday to get a quote and by Thursday at 10:30 job was complete. Would highly recommend for any residential needs

Ted worked diligently on my long list of repairs - fixing drains, fixing faucets, and replacing a toilet.  I am thankful for his identification and repair of a gas leak in my hot water heater.  I am a repeat customer for this business and would hire them again.

This would be a five star rating if they would have taken their coupon. E.R. Plumbing had a $50  off your $200 repair web coupon. My bill was over $280 dollars. The plumber had to call his boss to see if they would take the coupon. They would not take the coupon because the repair part of the bill was only $195.00. Refusing the coupon was not a great way to gain customer loyalty.  If the repair was 5 more dollars I would have been able to use the coupon. What stops them from always setting the repair price just below the coupon price. This is my second time using E.R. Despite the plumbers great service and work I will think twice before calling them next time I have plumbing need. Because by them not taking the coupon it just left me with bad feeling.

I requested a quote for a broken pipe it was leaking but I did not know if it was the sprinkler or city water or sewer. The tech wanted $1200 for a patch on the city water pipe and $2600 for a new water pipe from the street to my home. I thought it was ridiculous.
My irrigation guy happened to drop by as I originally thought it was a leaky sprinkler. We had previously spoken earlier in the week. He confirmed its a leaky city of charlotte water pipe. He said I should find a 24/7 plumber and it should cost $500 or $600. He said to be careful as some plumbers will try to rip you off. I called option 1 and they provided a free quote on the spot for $640 and went to work today.

Nick is the best!! Came out, in between jobs, 45 minutes after I called and a local plumber bailed.
Helped my SO move the vanity and even gave us some nails to put the molding back.
Can not recommend this gentleman more. Seriously, we are moving to Cornelius in two weeks and he saved us not coming in to a master bath without plumbing. Will only recommend and use this guy going forward.

I needed a plumber on a Saturday.  Will came highly recommended. Ordinarily he wouldn't came out to Gastonia but I'm glad that he did this for us. He worked quick and got my outdoor line fixed properly.  I would recommend him to anyone and definitely would use again myself! Thanks for the great service Will!

I had an obvious underground water leak in the front of my property. The sidewalk, that divides the the grass along my front curb from the lawn on my property was showing (leaking) water. Angelo from Pure Flow Plumbing in Cover, SC immediately diagnosed the problem. He said it most likely was the main water line that feeds into the house and that a tree root probably damaged the line. He was right. Unfortunately this line was under the concrete sidewalk. Angelo did a great job cutting a narrow path through the concrete, locating the broken section of water line and replacing that section. He then repaired the side walk by poring concrete and smoothing it out. Had it not been for rain, he would have finished the entire job in one day. It was great having an obviously experienced, knowledgeable person who was able to do both repairs. As a bonus, Angelo was also prompt, courteous and professional. I highly recommend Pure Flow!  (Al. Ft. Mill, SC)

I bought an income property in Charlotte North Carolina area and we live in Los Angeles. Our real estate agent recommended Charlotte plumbing. I follow through with all the work that they said they would do and everything turned out awesome, thank you for your services

I had a leaky toilet. I put in a request to my home warranty company, who connected me to another plumbing service that I won't name. I tried contacting them 3 times and only got voice mail. Late yesterday evening I finally got a text stating they had no availability before next Tuesday.

A few minutes later, I was on my porch and saw a truck for Option One in my neighborhood, so I gave them a call. They got someone out to see me today..Daniel. Daniel was prompt, thorough,  and even came back in once he left because I had a question. He was very patient with me and explained all he was doing. Will defintely utilize them in the future.

Thanks Daniel!

I've used Chad multiple times for projects around my house and cannot recommend him highly enough.  He is responsive, shows up on time every time, does great quality work and his pricing is fair.  I've had him complete a variety of projects to installing hardware on my walls, electrical work (new lights, outlets), assembled/installed furniture and a variety of other projects around the house.  He is a true professional and you won't regret leveraging him for your projects!

I cannot say enough wonderful things about Mike Garvey Plumbing.  I have called on Mike two times in the past 2 months for work I needed done at my home.  Mike is very prompt, professional and knowledgeable.  I work full time so it's crucial that I can make an appointment and have the service person show up when they say they are going to so my whole day workwise is not shot (on top of a plumbing bill to boot!!)  Mike has been here exactly when he says he will be - And he always calls prior to the appointment letting me know he is on his way which is an added bonus.  He is very friendly (not intimidating) and very knowledgeable and explains things so 'a woman can understand'!  Being a woman -not knowing much about plumbing I always worry service folks will take me to the cleaners as I do not know when something can or can't be fixed or to what extreme the repair should be - aka $$$!   Do not hesitate to call on Mike Garvey Plumbing - no matter how big or small your request is.  He is AMAZING!   And at a very fair price!

I am an out-of-state owner, and needed a plumber to work on a house I own in Gastonia.  I contacted WyattWorks, and they stated someone would call my tenant to set up an appointment.  Jeremy Wallace was assigned to the case, and he arrived promptly at the agreed upon time.  He took a look at the plumbing issues, drew up an invoice, and called me to advise what he found, and the cost to repair.  We gave the go-ahead.  The office emailed the invoice to me, I was able to sign, scan and email back for Jeremy to begin the work.  Jeremy called when he was finished, emailed photos of before and after, and took the payment over the phone.  First rate service from start to finish.  Excellent repairs and items replaced were top quality.  I would definitely recommend WyattWorks.

We had Mike Walker with Brian Long Plumbing to our home today. We had a leaking sink fixed and a new toilet and pedastal sink installed. The work, advice and professionalism was outstanding. I highly recommend this company. It is nice to have someone so pleasant and who also really puts pride in his work at the same time.

We called Cain's a few months ago to re-pitch the sewage line in our crawl space so that our chronically backed up toilet would function properly. They were quick to respond, completed the work in FAR less time than I expected and came in a couple hundred $ less than a large name plumbing company. We called Cain's because we suspected that other company was trying to gauge us saying it would cost $1,000. We were so glad to get a second estimate . It cost around $600 with Cain's.

Now to today, we had our disposal clog after hours Tuesday night and also noticed that the sink was leaking when it was filled with the backed up water from the disposal. They weren't able to make it out Wednesday and we were fine with that. Ours wasn't an emergency. Yes it was plugged up and inconvenient but we understood that there were more urgent jobs than ours. We scooped the water out of the sink and put a bucket under it and were fine.

Before they arrived, we realized that there was a loose hot water handle on our bathroom spigot and that the tub was draining slowly. I know plumbers must roll their eyes that one request turns into multiple issues by the time they get there but since we have to pay the expense, we might as well get it all fixed rather than pay for another visit.

Cain's guys were awesome about the extra requests. No attitude, no acting like it was a problem. They were totally professional.  Their plumber and another plumber in training came out Thursday around 11:45 and were gone by 1pm. In just over an hour they
- cleared the jam in the disposal
- had to replumb under that sink to fix the leak
-cleared the hair out of the slow draining tub (I blame my husband)
- tightened a hot water handle
- secured a tub handle

All in just over an hour and it cost around $211. Absolutely reasonable and their guys are great. It's such a relief to have a company that we can call in a pinch.

And they came in wearing masks without us having to ask. I am an immune suppressed person and was stressed that it would be awkward if I had to ask them to wear a mask but they were already masked when they arrived. THANKS GUYS!!!

I had a real plumbing emergency upon returning from vacation. My upstairs toilet overflowed severely. Justin provided excellent customer service via the telephone. Walking me through how to shut off my water in my home and advising me that he would be to me immediately to help me get to the bottom of what was going on. He was very polite, helpful, and he educated me on what exactly transpired, very quick and efficient. I definitely would highly recommend this company. Should you experienced any plumbing emergencies highly recommended.

Ask for Tom. A real pro and you don't see that very much these days. He is very knowledgeable and friendly.

Unprofessional rep and exorbitant prices. I requested quotes for (a) replacing an evaporator coil for a heat pump and the alternative (b) replacing the unit. The sales rep disparaged the equipment I had and gave me a price for the repair almost twice what I was getting from 3 others. Said that in their experience what I had installed (top of the line when I installed them ) was no good when I had no problems for 12 and 15 years for the two units. This is a cheap and clueless trick that only the most unprofessional sales team would use.
Edit: In reply to the manager below, I do due diligence and get more than one quote so that doesn't bother me, it's the fact that the people you send out are not trained to deal with the intelligent customer, and that reflects on your company. Oh, and he never sent the written quote for the equipment that he promised to e-mail

Came out quickly to repair a broken water line, which was the only positive.

Negatives:

1. Lost the lock key to my crawl space so I have to buy a new lock.

2.  Did not even attempt to fix landscaping they removed.  They removed lighting, a plant, and a small rock wall and left it scattered in the yard.  

Extremely disappointed with their aftercare for the price I paid for them to come out.

A friend of mine used North Meck Plumming.  I didn't just because they could not get out here as early because we had been without water for 2 weeks. They completely restored his landscaping as close to the original as possible.

I felt that the technician was more interested in upselling instead of listening and diagnosing problem.  We had a clog/blockage in drainage piping under house that was causing backup of septic into house (we believe due to construction materials getting into drain from remodel we had just had done in bathroom). We were wanting likes snakes/scoped to make sure clog was resolved and no further issues.  Technician tried to convince us that we needed to repipe drainage pipe for whole house which was not wanted or needed.  We had lived in house three plus years and no issues prior to bathroom remodel.