Best Businesses in North Carolina

I paid $1350 for 2 new toilets to be installed.  Jason insisted that the Kohler Elliston is the best toilet so that's what I agreed to.  When he arrived at the townhouse, I saw that he had parked in a space that is not mine.  I walked outside and told him he needed to move his truck.  He stated back that there wasn't enough room in my space to keep from hitting the cars parked beside it and if anyone of my neighbors said anything to him he will take care of it.  Whatever that means.  So I didn't get started with a good impression.  Nevertheless the toilets were installed.  Soon thereafter I noticed that the water level was too low and he wanted pictures which I sent to him and he agreed.   He set up another time to come by and fix the issue.  In the end, he didn't fix anything.  He actually lowered the water level by turning the little knob counter-clockwise instead of clockwise while telling me that these are low-flow toilets and that the water level is normal.  Huh??  I should have let it go there, but some painters had evidently put tape into one of the toilets causing a slow flow issue and after removing the tape, I contacted Jason yet again for help.  He said he could snake the toilet for $240.00 and that it sounds like painters need to hire a plumber for you.  Maybe so but it won't be Jason.

All Hours indeed! They came out and assisted me at like 6:00am. I am not a morning person but the fact that they were able to accommodate filled my morning with joy. Timely, friendly and highly recommended.

I thought I had a great plumber, and then I met Ted from Option One. He is awesome! And will be my new go to guy. He was professional, knowledgeable!, and not only got our clog issue fixed, but also explained what was likely causing it, which my last plumber didn't do in four visits. Ted is BY FAR the BEST plumber I have ever had the pleasure to hire (yes, hiring him was a pleasure, that's how good he is). If you need a good plumber, Ted's your guy!

Dave answered my Yelp quote request for a plumbing issue in under 10 minutes. Reggie came within a couple hours on a Sunday evening and tried his best to diagnose the problem. Travis came out the next day with a bigger machine to try a different approach and was here for almost four hours. His sense of humor made the process much more enjoyable! He talked me through every approach he tried to clear the blockage and was very clear in explaining that we would ultimately need to replace a section of cast iron pipe with PVC. Travis came out with a team the following day and did the job mess-free, and we didn't have to take off work while they did the job. Thanks to ER Plumbing we are flowing freely again, and I definitely know who we'll call in the future for our plumbing needs.

After another plumber flaked out, Mykola came quickly and did a meticulous job installing a new shower/tub valve set.  Price was very reasonable and he was a great communicator by text.  Won't hesitate to call him again when I need plumbing help!

Nick was awesome! We just bought an older house so there were quite a few plumbing issues and past 'handyman' fixes to be repaired.

We had cast iron, copper, pex, pvc and he did it all! We removed a wall in our bathroom and he redirected our plumbing to go down a different wall and even crawled up in our tiny attic to secure the cast iron that was falling down.  He also moved our water heater, plumbed in our vanities, set up our shower/handheld valves/diverters.

Can't recommend him and his partner, Burke, enough! Super responsive, punctual, and clean up well after themselves. Plus they were very sweet to our dog who is very curious and all up in their business. We will definitely be using them when we get around to doing our other bathroom!

I just have to say that I am soooo happy that I found This on Yelp! My family and I just moved into a rental property and the owner and his wife took jobs overseas so they aren't in the country and there isn't a property management company! Let's just say things have been extremely hectic and stressful with different issues that have come up one of them being that our toilet started backing up on the main floor and then the next day it was leaking into the apartment that's in the finished basement so we panicked and turned off all of the water! Which means we couldn't use the bathroom, shower nothing! The owner subscribed to American Home Shield and I called and reported the plumbing problem right away! They told me that I had to pay $107 for the service request and then wait until the contracted company called and set up an appointment! Well we ended up having to wait 3 days! The plumber finally came out and told us that it seemed to be an issue but that he wasn't able to do anything about it until we removed the mulch ourselves and that we were responsible for doing it and digging up the clean out! We were told once we found the valve and they could get complete access to it they will return!! I started to have a meltdown because I had no idea what or where this clean out was located and I had no idea what steps to take next!! He basically came and did absolutely nothing! At this point, I was so frustrated and desperate for a resolution! I mean I was using a bottle of water just to try and wash my hands and also had waste in the toilet that I couldn't flush! It was a very horrible experience! I found Will and Christine the owners of Service Pro plumbing and when I tell you I'm sooo glad I found them!! Will showed up extremely quick because he knew it was an emergent situation! He was very kind,professional,honest,trustworthy, punctual, thoughtful, caring, attentive patient,compassionate, detail oriented and most importantly competent in his knowledge and skill in the area of plumbing! He went ABOVE and Beyond my expectations and even took the time to educate us along the way! He basically told us that the first plumber incorrectly diagnosed the problem! What he found out was that it was a major issue on the city's side. He noticed that it was backed up which meant that the city had to come and fix it! And guess what Will said next!? He goes well I'll be honest I can do this job for you, snake the drain and get everything unclogged and charge you $400 OR we can call the city and report my findings and they will send someone out right away to fix it for free!! Do you know that Will even took the time to call the city of concord and explain to them what the problem was!?? Before he left, Will also gave me another tip and said to request that the city use a camera to get a better look in order to assess the damages accurately! The city workers showed up within 30min and found out that it was their issue, roots from a tree grew inside of the pipe which caused a blockage, they cleared it right away but unfortunately they will have to come back rip up the driveway and replaced the pipe because it's cracked but most importantly we were instructed to turn the water supply back on and we are allowed to finally FLUSH without worry AGAIN!! Lol He was such a blessing in disguise! He could've easily took complete advantage of the situation and my lack of expertise instead of giving us options! Yes, he could've just fixed it and charged me all of that money but instead he was so honest and definitely cared less about greed and more about saving us money which says a lot about his character and I was soooo thankful for him keeping it real with me! He only charged me $63 for the initial consultation fee and that's it!! I just want them to know how much I truly appreciate what they did for us! I would highly recommend him and his wife for all of your plumbing needs trust me you will not be disappointed!! I would definitely use them again and trust that I now have their business card tucked away for any other future issues with plumbing!

It was my first time using Pure Flow plumbing. After calling 12 other companies for an emergency repair they were the only ones to come right out. The guys Taylor Bridges and Corey  that came out to do the repairs were extremely knowledgeable and professional. They cleaned up after themselves when the work was done, and even went the extra mile of pressure washing the road from where mud  had ran off from where they had to dig a pipe up before they left. Highly recommend them if your in a pinch and want it fixed ASAP

James showed up on time and did a wonderful job replacing my shower valve!  He cleaned up the whole work area and left the bathroom better than he found it.  Please don't hesitate to call this honest and clear pricing company for any of your plumbing needs.  They called ahead and let us know James was on his way. Thank you Charlotte Plumbing!

Shane was awesome! Thanks again!

Highly recommend! Fast service, nice guy, good price, quick service! Thanks!

I've used Chad multiple times for projects around my house and cannot recommend him highly enough.  He is responsive, shows up on time every time, does great quality work and his pricing is fair.  I've had him complete a variety of projects to installing hardware on my walls, electrical work (new lights, outlets), assembled/installed furniture and a variety of other projects around the house.  He is a true professional and you won't regret leveraging him for your projects!

Loved that they show up in masks!  Mike and his son are great at what they do and very thoughtful.  I would highly recommend them to anyone needing a plumber!  On time and reasonable prices.

Seth and Mike (and Rebecca in the main office) were terrific. When we called in with an issue, they were out in under two hours, on time and prepared. They were able to address the issue and resolve it quickly. They went above in beyond in explaining and documenting the problems. Thanks WyattWorks Plumbing!

I called Brian Long Plumbing for a plumbing problem with my toilet. Best call I made! My toilet tank had cracked and I needed a new installation. This company is a hidden gem! I had made a dozen calls, starting with the most highly rated. None could help. Brian is extremely busy but squeezed me in for a 24 hour turnaround time. Extremely knowledgeable and honest to a fault. He has been in business for a decade. He was able to uninstall and install a new toilet in under 90 minutes, was the most reasonably priced and takes extreme pride in his work. I would absolutely recommend Brian to anyone needing a plumber and he will be my first call if ever needed again.

We called Cain's a few months ago to re-pitch the sewage line in our crawl space so that our chronically backed up toilet would function properly. They were quick to respond, completed the work in FAR less time than I expected and came in a couple hundred $ less than a large name plumbing company. We called Cain's because we suspected that other company was trying to gauge us saying it would cost $1,000. We were so glad to get a second estimate . It cost around $600 with Cain's.

Now to today, we had our disposal clog after hours Tuesday night and also noticed that the sink was leaking when it was filled with the backed up water from the disposal. They weren't able to make it out Wednesday and we were fine with that. Ours wasn't an emergency. Yes it was plugged up and inconvenient but we understood that there were more urgent jobs than ours. We scooped the water out of the sink and put a bucket under it and were fine.

Before they arrived, we realized that there was a loose hot water handle on our bathroom spigot and that the tub was draining slowly. I know plumbers must roll their eyes that one request turns into multiple issues by the time they get there but since we have to pay the expense, we might as well get it all fixed rather than pay for another visit.

Cain's guys were awesome about the extra requests. No attitude, no acting like it was a problem. They were totally professional.  Their plumber and another plumber in training came out Thursday around 11:45 and were gone by 1pm. In just over an hour they
- cleared the jam in the disposal
- had to replumb under that sink to fix the leak
-cleared the hair out of the slow draining tub (I blame my husband)
- tightened a hot water handle
- secured a tub handle

All in just over an hour and it cost around $211. Absolutely reasonable and their guys are great. It's such a relief to have a company that we can call in a pinch.

And they came in wearing masks without us having to ask. I am an immune suppressed person and was stressed that it would be awkward if I had to ask them to wear a mask but they were already masked when they arrived. THANKS GUYS!!!

This company installed a water heater for us. Part of their sales pitch is to service and clean/flush for the life of the unit.  Is the heater is having some problems and needs it's first service and this company won't call me back. I have texted Dustin Williams and called, he hangs up on me and tells us we have the wrong number. Don't do business with this company unless you don't care about service after the install. Any implied warranty from them is useless.

I had granite countertops installed by Carolina Granite and unbeknownst to me, they do not reconnect the plumbing so I contacted 3 Way Plumbing since they had been to my home from a home warranty issue I had and I was satisfied with the work they completed. I only needed a faucet installed and the plumbing reconnected (dishwasher, garbage disposal and PVC pipes for sink). The PVC pipes were practically brand new since the garbage disposal was replaced last December. I was charged $757 for this work and feel this is highway robbery. I didn't ask for the pipes to be replaced which they were and it took less than an hour and a half to complete the job. My advice after this expensive experience is to hire an independent plumber who doesn't pass their overhead onto the customer as you'll be paying for their high tech work vans and advertising costs.

This company is untrustworthy. Inflate service issues to get more money. They came to service my heating systems & I was informed I had a gas leak & needed to shut off my gas line. They informed me they couldn't do it. I contacted my local gas company about the leak, when they came to check for a gas leak I was informed there was no leak at all. They quoted me over $3,000 for repairs. They had serviced my a/c units this summer & I also spent well over $2,500 at that time. Now I'm wondering if that was actually accurate.

I have used Jim Dickerson plumbing over the years, however will not use their services any longer. They over charge for labor and the cost of repairs. I had someone come out for 2 plumbing issues.. A leaking sink and tub. I was charged 3 hours of labor for sealing a leak under the kitchen sink and an attempt to repair the tub leak. The tub leak was not able to be fixed because of the need to replace a valve. The technician spent hours trying to find the water source in the house and then left to go get parts to attempt to repair the tub leak. I was charged 441.00 for labor and the cost of repairing the leak under the sink which was sealed.
After sending a request to speak with the technician to find out exact details of the work, their accounting department sent a return email only that stated they overcharged for the work done and credited 200.00. The total cost still remained at 288.00. I was charged for the time the tech left and attempted to find a part for work that was not completed. After knowing their inconsistency in their work, I will no longer use their services. Very disappointed.

I felt that the technician was more interested in upselling instead of listening and diagnosing problem.  We had a clog/blockage in drainage piping under house that was causing backup of septic into house (we believe due to construction materials getting into drain from remodel we had just had done in bathroom). We were wanting likes snakes/scoped to make sure clog was resolved and no further issues.  Technician tried to convince us that we needed to repipe drainage pipe for whole house which was not wanted or needed.  We had lived in house three plus years and no issues prior to bathroom remodel.