Best Businesses in North Carolina

Great company. Responded quickly to all communication. Fit me into their busy schedule quickly and were on time for appointment. Great customer service. Very happy with this company and will definitely use them again.

My shower had been draining slower and slower over the last few months, so I finally decided to find a plumber. Based on all the Yelp reviews and rating, this was a no-brainer.

I called All Hours on a Wednesday morning at 8 a.m.; Brett said they serviced Fort Mill and that someone could come out between 10:00 a.m. and 2:00 p.m. and would call 30 minutes prior to arriving. I told him my problem, he asked a few questions, and said it sounded like an easy drain cleaning, which would cost $119.

Like clockwork, Eric (and his assistant) called around 11:00 and got here at 11:30. They took off their shoes before they came in, which was a nice touch. It took them maybe 15 minutes, and it cost $119 exactly. Eric was prompt, professional, and even had some jokes - he told me they'd found a squirrel in the drain. It was hilarious once I realized he was kidding! Really it was just a big ol' glob of my hair, so a pretty easy cleaning.

Initial communication through yelp seemed promising from 'Larry- owner. I was provided a quote in person by a plumber. On the day of scheduled work a different plumber shows up 1.25 hours into the 2 hour window they were supposed to show up in and says the old quote is invalid and they need to write up a new one. Keep in mind this is after I had to go through a lengthy process to have water shut off in my building, during which I called Option One numerous times to touchbase and/ or reschedule. They never mentioned ONCE that the old qoute was invalid. I am of the opinion that this was a bait and switch. I do not recommend this company AT ALL. To change the quote at the start of service on the day of a scheduled service without any notification is completely wrong. It's bad business practice. The lack of communication ahead of time and the drastic change in price, meant that all my other dependent projects and the listing of my property was delayed. I wish I would have never reached out to this company.

First let's remember I love good customer service,  E.R. Plumbing  had superb customer service in my recent email inquiry.

I reached out to several local plumbing companies with my dilemma and they were the first to respond out of 10 . I like that they stated there would be a service call fee of $69, I had to ask other companies because they didn't disclose this with their email responses .  The $69 doesn't sound too bad  when you're getting  $89 quotes from others.  What prompted me to write this review with 5stars was because I was asked if I tried plunging my kitchen sink first before utilizing plumbing services . In my mind I was thinking , liquid plumber hasn't worked , hot water with salt, vinegar and baking soda ... you know all the home remedies you see on Google. Why didn't I think of plunging my sink?   Dave was detailed in his email and even listed services  and what I could expect in cost .

First impressions are everything. Definitely adding this business to my contacts

Professional and efficient! I am so happy to have Carolina Plumbing Pros in my back yard. Thank you for consulting a few projects in my home and assisting with a valve repair. The plumber was courteous, professional, and trustworthy. It's been a few weeks, and everything is holding up great.

Nick is the best!! Came out, in between jobs, 45 minutes after I called and a local plumber bailed.
Helped my SO move the vanity and even gave us some nails to put the molding back.
Can not recommend this gentleman more. Seriously, we are moving to Cornelius in two weeks and he saved us not coming in to a master bath without plumbing. Will only recommend and use this guy going forward.

We had a leak coming from our garbage disposal.  Called Service Pro and they promptly came out within a few hours to promptly fix the problem.  Their fees seem fair and maybe even a little lower than the big guys.  They have a $59 service fee so be sure to ask up front if you know what you are having done that this does not include labor or parts.  They seem very honest which I can appreciate and even offer a one year guarantee.  I will keep their name on file in case something comes up again.

It was my first time using Pure Flow plumbing. After calling 12 other companies for an emergency repair they were the only ones to come right out. The guys Taylor Bridges and Corey  that came out to do the repairs were extremely knowledgeable and professional. They cleaned up after themselves when the work was done, and even went the extra mile of pressure washing the road from where mud  had ran off from where they had to dig a pipe up before they left. Highly recommend them if your in a pinch and want it fixed ASAP

I am so excited to write this review. We have tried to get HOT water in our house for several years. We bought a new gas hot water heater over a year ago. Still, the water was just warm. We have paid a few thousand dollars for the water heater and several companies to come out to get HOt water. I found Charlotte Plumbing by researching online. They had lgood ratings. We talked to them on Monday and Tuesday morning Nick showed up. In about two hours, which included Nick's trip to Lowe's, we have HOT water. We had to turn the thermastat down, and I wear gloves to wash dishes!
Don't waste money and time calling other companies
And if you get Nick, consider yourself blessed. He is the best plumber you can get!

What appeared to be an easy job after watching a YouTube video then turned into a weekend nightmare. We had to call Option One over the weekend due to a stuck cartridge in our shower handle. We couldn't run the water back into the house as we weren't sure if any parts had fallen behind the wall. Scott came out in about a 2 hour window after we called and rescued us and put our mind at ease. It was absolutely worth the extra weekend fee to have peace of mind from this company. This is the second time we've used them and we will call them back for any further plumbing needs.

Chad was great! It's so hard to find people who know what they're doing and who actually communicate. Chad was in touch regularly about our job. He showed up on time. Did excellent work. And was just generally a pleasure. There is a good reason he has Professional in the name of his business.

Loved that they show up in masks!  Mike and his son are great at what they do and very thoughtful.  I would highly recommend them to anyone needing a plumber!  On time and reasonable prices.

Fantastic service! Worked me into the schedule and was out within hours. Jeremy can and quickly assessed and gave me several options. The leak is gone and the price was fantastic!

We had Mike Walker with Brian Long Plumbing to our home today. We had a leaking sink fixed and a new toilet and pedastal sink installed. The work, advice and professionalism was outstanding. I highly recommend this company. It is nice to have someone so pleasant and who also really puts pride in his work at the same time.

They capped the 1/2 water line in our basement and rebuilt our upstairs shower faucet, all for a reasonable price.

I had a real plumbing emergency upon returning from vacation. My upstairs toilet overflowed severely. Justin provided excellent customer service via the telephone. Walking me through how to shut off my water in my home and advising me that he would be to me immediately to help me get to the bottom of what was going on. He was very polite, helpful, and he educated me on what exactly transpired, very quick and efficient. I definitely would highly recommend this company. Should you experienced any plumbing emergencies highly recommended.

I was calling to get a RFP for swapping out a black flow preventer. Would not give an estimate unless came out to the sight for a 90 dollar estimate fee.
It's an above ground device which is standard. Have two other companies who gave estimates and one of which is coming without a fee.

When I called to make an appointment, I was told they were unable to come out that day because they were too busy, so I scheduled an appointment for the next evening.  I asked how much it would cost me to replace a capacitor and they were unable to give me any kind of an idea over the phone, which raised the first red flag.  Then, after having a 3 hour window of appointment time, they were still 30 minutes late.  I had researched the price of capacitors already at this point and found them to be roughly $20.  I know you have to pay for someone's knowledge, expertise, and licensure, but I was floored when Barry told me the repair would be $388 in addition to the $49 service fee (down from $89 because they were doing the repair).  It wasn't even close to an hour of labor!  So $437 later, the a/c is fixed but I still feel gouged.  The very next day I received two quotes from different companies, one was $259 and one was almost $300, and those were after hours charges.  Morris-Jenkins doesn't even charge after hours fees and their prices are still that much higher.  Now I know who pays for the annoying jingles and commercials...the customers!!  Shop around and check the reviews first people!

Jim Dickerson came out and said I needed a part they did not have on truck or in stock (1st pm of work off), they come and install that part (2nd pm of work off) and say if that doesnt work I will need another part. I advise it did not work and will need that other part, so I arranged an appt and took time (3rd pm off work). Same technician that told me I needed that part shows up  and when I ask I hope you have that part I need No he replies...why did they send you out here then? I ask?? His response I have no idea

True story of incompetence and now will need to take 4th pm off literally within 2 weeks, and yes it will be with another company.

I was having issues and called this place to come out to inspect.  This was on Wednesday and the guy told me someone would be here on Thursday. Great!  Waited all day on Thursday, no one showed. I called them back and they said I was on the schedule for Friday (even though I received my text).  So, whatever, Friday it is.  Now after waiting all day again, no one showed up and I received another text to see we'll see you tomorrow (meaning Saturday).  These people have no clue of what they are doing.  Go somewhere else!