Best Plumbing Services in North Carolina

Our experience with Kevin was great.  Could not have asked for anything better. Very professional.  Kevin was also very flexible as we changed our original schedule due to a conflict and he adjusted with no issues. He fixed all our issues.  We had a leaking toilet and 2 faucets that had broken components.  All resolved on-time and the cost was reasonable.

Alex was great to work with. Fixed some electrical problems quickly and for a fair price. Would use him again.

My friend's dad, a naval captain, says There's only 5 minutes between half a$$ and first class. I chose J's because they have an A+ rating from the BBB. They lived up to their rating. The receptionist told me I'd get a call from the plumber on Wednesday. True to her word, Zach called me Wednesday at 0820, arrived shortly after, and thoroughly completed 4 projects. He went above and beyond by CLEANING UP AFTER HIMSELF and putting my belongings back after moving them. THAT was impressive in and of itself. My bath tub is fully functional, my toilet no longer runs, and no more leaky sink under my new sink. Grateful for the good service. I highly recommend J's Plumbing. They're FIRST CLASS!

Josh Strange from T smith Plumbing came out on a Sunday night to fix a simple water leak. I had explained my home warranty company would be paying for most of this job so I guess he wanted to take  advantage.
He informed me my sewer line had busted and two water line T's were leaking. He left to get supplies and came back with a few pipes and two water line T's (very low material cost) and had it fixed in almost under 1 hour and charged me $1,442!!!!! What a joke.
I asked him for a receipt and his excuse was I don't have a receipt book in this van again what a joke.
He also left all of his mess under my house for over a month and I have pictures to prove it. I was also charged the 3% credit card charge the merchant ( T smith) is supposed to pay. I had been charged for this without being informed before hand. I was not informed of any extra charge for it being Sunday or any of that nonsense. I had to wait  around a week for an itemized receipt which was dropped off in my screen door and was the same simple invoice I already had in email which was not itemized and which was not good enough for my home warranty company to reimburse me anything.... He also got on the phone with my home warranty company and spouted some Illegally plumbed sewer line is why it failed they now will not help me pay this outrageous $1,442 bill for less than 1hr of work. I was contacted by Tony the owner the day after who had no excuse for how much I was charged and said Ya don't pay a mechanic for labor... you pay him to know where to knock... mind you I work in construction and no one that's an honest man would charge me $1,442 for 1hr of work 2-3 sticks of pipe and two water T's and LEAVE THE MESS UNDER MY HOUSE. Long story short I tried getting into contact with Tony after I found out the mess was not cleaned up and I was over charged because I had 3 contractors come out for 2nd and 3rd opinions. I tried for like 4-6 days to contact the owner while getting the run around and I don't have time for games so I disputed the charge and my credit card company ruled in my favor after over a month with no contact from them. The mess is still here and the case was ruled in my favor as of March 2nd and they were told to contact my credit card company with paperwork to dispute it if they would like to... Here it is March 11th and he showed up at my house unwarranted and without notice to Talk even though the case is closed and in my favor March 2nd. I was 2 minutes from my house on the way home with dinner when I was notified of this nonsense.  I got home and he was gone so I called him and of course over a month after leaving the mess..  says he will gladly come clean it up and give me an itemized receipt and I said that's fine but I'm not paying $1,442 of unexplainable high charges for 1hr of work and you left a mess for over a month and caused my home warranty to not help pay and you also have no business showing up here without notifying me first. He then decided to try an bs his way out and say I usually charge for clean up i bet you do ya damn crook. My boss has been sick for months was the excuse I got for not getting back with me.....lol right.... He then tries to intimidate me with if we can't  be adults and work this out I'll see you in court. Alright buddy , Needless to say I contacted the ‍police‍ and made a report of this unwarranted VERY unprofessional trip to my house without my permission,  He then says he didn't go under my house but yet my brick was moved from it's location I left it in so I would know if they came back when I was gone.
I DO NOT RECCOMEND THIS COMPANY!
I guess I'll be paying someone to clean up this mess what a joke. Make sure you guys get this bs in writing because they aren't very friendly, honest, professional or reasonable. I was willing to fix this if I would have been contacted in a professional manner but now..... See you in Court buddy.‍

I have used Giles twice and recently today. I believe this is a class company. I was at the mercy of the plumber, Brian Cope, he could have put extra charges on my bill but told me part of the things that he thought were bad with my water heater were in fact OK. Brian was on time, fast, and very polite. Its nice to find and use a honest business.

Great service. Dependable.
Hard to find a good plumber Dustin and Dean worked hard all day and stayed till job was done.
I will be using them again for the rest of my kitchen install.

Did a great job getting back to me right away. Steven got the job done the same day and went over all the prices with me which I found very affordable. I'd recommend them them to anyone in the area!

Prompt, efficient, and friendly. Would highly recommend! From the initial phone conversation to the work completed, I was extremely satisfied!

DO. NOT. HIRE. (I would select ZERO stars if I could post without any stars being awarded.)

We used him to reattach our under-mount kitchen sink to the counter.  After several excuses about not showing for several scheduled appointments (should have been my first red flag!) he finally showed up to do the work.  

He charged us $700 dollars to reattach the sink.  The final charge was $300 over the original quoted price.  He charged $200 to clean the sink to install.  He requested a tip for his services and a YELP review.  

I hope you enjoy my review!  MY tip - DO NOT HIRE!

Six months later the sink has fallen off the counter.

I have called him for two months to come fix his work.  Literally left voice messages daily.  I have only been able to get him on the phone twice.  Both times he has indicated he will be at my house to fix his work on Friday.  He has yet to show up. His excuses for not showing up both times are truly comical.  

I can not stress enough... DO. NOT. HIRE!  This guy gives independent residential contractors a bad name.

Uh...charging me 100.00 to fix a hole in the wall he charged me to make in order to troubleshoot a leak? The hole was about 14 inches square and could have been just 3 inches square. Another 65.00 to mount a shower rod...jeezus no! Also wants to charge an extra 2% just for using a debit card....Uh...Uh!

These guys did come out quickly but did not inform me of the cost until a week after it was completed I got a bill in the mail I asked the guy how much it was going to be he said we will bill you they did not tell me he charges for drive time was at my house for 30 minutes and charge me $156 in labor plus materials will never use again

To say I felt cheated by this company was an understatement...

I scheduled a service call to fix my tankless water heater that was no longer providing hot water consistently.  They scheduled a technician who specialized in tankless water heaters to arrive to my home on Thursday the 10th with a two hour window.  I scheduled a vacation day away from work to get hot water restored to our home.  Unfortunately, the technician never showed up and I didn't even receive a courtesy phone call from IRV to let me know that the tech would not be coming.  I called several hours past the missed appointment window and they dispatched another tech however he wouldn't arrive until after 5pm.  The technician that arrived did not know much about tankless water heaters and was not prepared to work in it.  It was as if they just sent someone to show face as they missed the appointment already.  He simply asked me if I had cleaned it since it was installed which I answered no.  His diagnosis was that the unit needed to be cleaned first before doing any further work and he proceeded to charge me $157 for the diagnosis and said that I would have to schedule another day to get the unit cleaned.  This one question could have been asked when I called in for the appointment.  This is also a simple 45 minute fix which I would have expected to be preformed while he was here at my property.  

Two days following I finally received the quote for the cleaning which was $530.  This put the total cost of the cleaning at $692!!! The cleaning only requires a $15 descaler solution that is pumped through the flush valves of the unit for half hour.  In addition, two small filters are cleaned (air and water) which take two minutes each.  From start to finish this repair only took me 45 minutes to do myself. With a fully burdened labor cost of roughly $60-75 an hour and $15 of material cost (descaler solution) I felt like this company was taking advantage of the home owner.  I am in the construction business and am fully aware on the total burdened cost for an employee in the service arena.  This was essentially a 700% markup over the companies cost.  I understand companies have markups and need to make profit however this was beyond excessive.  Buyer beware, avoid this company at all cost as they will try to rip you off for such an easy fix!

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