Best Plumbing Services in North Carolina

Our experience with Kevin was great.  Could not have asked for anything better. Very professional.  Kevin was also very flexible as we changed our original schedule due to a conflict and he adjusted with no issues. He fixed all our issues.  We had a leaking toilet and 2 faucets that had broken components.  All resolved on-time and the cost was reasonable.

Alex was great to work with. Fixed some electrical problems quickly and for a fair price. Would use him again.

My friend's dad, a naval captain, says There's only 5 minutes between half a$$ and first class. I chose J's because they have an A+ rating from the BBB. They lived up to their rating. The receptionist told me I'd get a call from the plumber on Wednesday. True to her word, Zach called me Wednesday at 0820, arrived shortly after, and thoroughly completed 4 projects. He went above and beyond by CLEANING UP AFTER HIMSELF and putting my belongings back after moving them. THAT was impressive in and of itself. My bath tub is fully functional, my toilet no longer runs, and no more leaky sink under my new sink. Grateful for the good service. I highly recommend J's Plumbing. They're FIRST CLASS!

On time, fast, awesome service. They were in and out in a flash and did a fantastic job. They worked us in on a very busy day. They were friendly, accurate and spot on. Could not be more pleased. Would recommend them to anyone.

Fast, local family owned and reasonable!  Guys came out and explained everything and was patient with all my questions.  Highly recommend.

Beware, these guys are crooks.  Do not use this company or Dean or Dustin for work, ever. They did an incomplete, shoddy job on a bathroom remodel. Refused to fix or complete the job. We had to hire others to repair and complete the project. Prior to things going south, we planned to have them build a deck as well and had prepaid 50% for materials and labor. Dean Burns refused to deliver the materials or do the job, and would not refund the money, close to $10,000. He is a thief. I understand he also has a judgment against him for another job in the amount of close to $9000 for doing the same thing.

The worse professional experience.  Home warranty company contracted with them.  They replace a water heater that failed. They claim to repair a part that was defective and they have had several complaints about it.  The water heater is still not working and they are not returning or answering my call.  they acknowledged that the repair wd be t no cost but still attempted to collect a fee from me and the home warranty company.  Unbelievable!!! Stay away deceptive trade practices.

I had no say in hiring them  because of the home warranty and that is why they do not care about performance because they will be paid.  Not getting away with this!!!

I called these people for service.  After leaving a message, they didn't even care to return my call.  Nice.

On Saturday April the 6th I discovered a busted pipe and had to cut my water off.  I called Williams and Son that was on Home Advisors and asked them if they could come out.  They showed up right after I texted them that it was getting late and probably too dark to repair that time of night.  They fixed the first pipe and when they turned the water on discovered there were two additional leaks.  They wanted $25 more dollars to fix the two additional leaks bringing the total to $275.  He said he stands behind his work and would guarantee his work for two years.  He said wait 30 minutes and turn back on.  On Sunday morning we turned the water on to discover the two leaks were still leaking.  I texted them letting them know the two leaks were not fixed and we still did not have water and didn't get a response.  I called them Monday evening asking them when would they be back.  He stated he was very busy and would try to get back Thursday  and also said it is probably two different leaks instead of the leaks they fixed.  I texted him on the 10th and stated I had paid him $275 and still did not have water and how would he feel if this was his family?  He said he was coming at lunch time on Thursday at lunch time.  They finally showed up at 7:30 at night and stated these were not the leaks they had fixed.    I pointed to the new part they put on that was still leaking.   I also said I just paid them for that, (the new part)so how could it be a different leak? He said he wasn't arguing with me and do what I had to do because he wasn't fixing and got in his truck and left.  If they take your money and don't fix your problem and you have to beg them to come back out and they still lie and will not fix the issue, that tells you what type person you are dealing with.  Will never hire again.

Uh...charging me 100.00 to fix a hole in the wall he charged me to make in order to troubleshoot a leak? The hole was about 14 inches square and could have been just 3 inches square. Another 65.00 to mount a shower rod...jeezus no! Also wants to charge an extra 2% just for using a debit card....Uh...Uh!

These guys did come out quickly but did not inform me of the cost until a week after it was completed I got a bill in the mail I asked the guy how much it was going to be he said we will bill you they did not tell me he charges for drive time was at my house for 30 minutes and charge me $156 in labor plus materials will never use again

Office Very attentive to customer needs, technician was
punctual, same day service call, Shane Bean, electrician , was professional, knowledgeable, precise with needs of a
50 yr old home, spent time explaining the needs for updating electrical work and the costs. Very impressed with IRV!!!
CT

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