Best Plumbing Services in North Carolina

Our experience with Kevin was great.  Could not have asked for anything better. Very professional.  Kevin was also very flexible as we changed our original schedule due to a conflict and he adjusted with no issues. He fixed all our issues.  We had a leaking toilet and 2 faucets that had broken components.  All resolved on-time and the cost was reasonable.

Alex was great to work with. Fixed some electrical problems quickly and for a fair price. Would use him again.

My friend's dad, a naval captain, says There's only 5 minutes between half a$$ and first class. I chose J's because they have an A+ rating from the BBB. They lived up to their rating. The receptionist told me I'd get a call from the plumber on Wednesday. True to her word, Zach called me Wednesday at 0820, arrived shortly after, and thoroughly completed 4 projects. He went above and beyond by CLEANING UP AFTER HIMSELF and putting my belongings back after moving them. THAT was impressive in and of itself. My bath tub is fully functional, my toilet no longer runs, and no more leaky sink under my new sink. Grateful for the good service. I highly recommend J's Plumbing. They're FIRST CLASS!

Met January 6 and agreed on $3,500 to rough in 2 pedicure chairs and 2 sinks on a commercial property with a crawl space. Offered to pay up front or half, Tony Smith said it would be on completion. Seemed super on his game from day 1 constantly conferencing everyone in on phone calls, extremely impressed to say the least in the beginning. Was bragging and vouching for him when the subject of the nail salon came up. Unfortunately with higher expectation comes a greater fall. Agreed on a price and took until January 14 to get a quote. In the quote and per conversations, as a licensed plumber he would apply for the permit from Gaston County before we started. Called a few times in between and texted, no response. Other than a personal pet peeve to be ignored it's completely unprofessional. It takes about 2 weeks for Gastonia to approve a permit so I'm thinking any day now, and setting up next steps to work on the property and when to order the $70,000 of material to put in the salon. Come to find out today, February 1, Tony Smith never even applied for a permit. Nearly a month later and wasted. Not sure what the issue was. We were happy to pay $3,500 considering it's pennies compared to the overall investment. Will make a point to not recommend and not use for any future business.

UPDATE 2/15/21: Contacted ACC Plumbing and Backflow....pulled permit the same day, never missed a phone call or text. Roughed in 2 pedicure chairs, 1 sink, replaced rusted pipe as well as pass inspection in about 4 days. Cost me $4,900 BUT GOT THE JOB DONE!

Let me save you the time and the energy. Do NOT use this company. If I could rate them a NEGATIVE 1200 I would. Two plumbers came to my house to fix a leak on the ceiling and the upper portion of my wall. In the process my 55 gallon fish tank was dropped and my laminate floors were damaged. The plumbers told me their Restoration company would be in contact with me. A day later I had no floors. The company did not follow up with me after this incident. I currently still am living on a concrete slab. Living in horrible conditions with no floors. When asked to speak to the other owner or to Ray Giles, Shannon stated she was the co-owner and that Ray Giles is no longer involved with the business. Shannon stated that the other Co-owner is a private partner. Shannon stated she was aware of the entire situation and never reached out to me as a customer until I called her 10 days later trying to figure out what the next step was for them to cover the damages. While on the phone Shannon even mentioned that her two plumbers informed her of the situation. Why would Shannon not take the responsibility of a Co-owner and reach out to a customer? Why did Shannon not try to find out everything that went wrong and understand the amount of damage that was caused by her associates? When asked, Shannon would not share her companies insurance information. When asked, Shannon would not share her last name. Shannon also would not provide me with written documentation in reference to why she felt her company was not liable for the floors. This business is SHADY and for them to have Shannon as their representative brings me a level of disgust unimaginable. Do not allow them to do ANYTHING for you. If they come into your house and cause any damage, do NOT allow them to suggest ANY restoration company to handle anything after they have caused damages to your home. Shannon will not take accountability for her company and you will need to get others involved.

Horrible experience. DON'T RECOMMEND. We scheduled them to come put in our sink at our new house. Dustin came to give our quote and we called dean to schedule our service. The first time we scheduled with Dean  they said they got stuck on a job and would be late. We waited 4hrs and then they said they could no longer make it. We gave them the benefit of the doubt and rescheduled for the following Friday morning. I texted them to confirm the day before but they never responded. We still held hope and showed up to the house early in the morning and waiting for them.. they never showed up. No response no text nothing. I would give 0 stars if I could.

If you need a tankless water heater expert, call them. Thank you Shelly for sending me to the right person to solve my issue and quickly scheduling the service call. Thank you Matthew and Denny for your professionalism and solving my problem. Great team.

I called these people for service.  After leaving a message, they didn't even care to return my call.  Nice.

Good luck with this company. I'm not sure what others are talking about when it comes to service received from this company. They have every excuse in the book when it comes to providing an estimate. You may want to question where the Good reviews come from.

Uh...charging me 100.00 to fix a hole in the wall he charged me to make in order to troubleshoot a leak? The hole was about 14 inches square and could have been just 3 inches square. Another 65.00 to mount a shower rod...jeezus no! Also wants to charge an extra 2% just for using a debit card....Uh...Uh!

These guys did come out quickly but did not inform me of the cost until a week after it was completed I got a bill in the mail I asked the guy how much it was going to be he said we will bill you they did not tell me he charges for drive time was at my house for 30 minutes and charge me $156 in labor plus materials will never use again

Companies like this are why I DIY as much as possible.  I should have paid more attention to other Yelp reviews.  I can't stand dishonest people or companies.  But not confident in my own electrical abilities.

First, this was for electric services.  I had two exterior outlets which were not working.  Lady on the phone told me there was a small $49 service fee which can be credited to work completed.  OK.  Shane comes out, spends an hour trying to determine the issue, doesn't know for sure but believes a connection was never made to service the front two outlets when the home was originally built in 2015 (I'm the second owner).  Then asks for $215 for the diagnostic.  What happened to the $49?  Oh, there's another $166 for a troubleshoot fee.  Wasn't disclosed.  So $49 gets you to my house and then if I want to know what's wrong, I have to pay more?  Shady tactic.

Then Shane tells me it'll be $350 for the repair which will require 12 holes in my wall to run a new line from the circuit breaker through my garage.  Can't do it same day because he doesn't have spackle to close up the holes.

Next day comes back and had an epiphany overnight that he wouldn't need to run a new line, he could connect through another room.  Job which would have taken considerable amount of time now suddenly takes about an hour.

Shady upfront pricing comments, shady repair tactics, shady company.  Do yourself a favor and try to find an honest company as IRV is anything but.

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