Best Businesses in Charlotte, NC

I originally made a negative post about this company, due to a scheduling issue. Jason reached out to me ASAP and turned out there was a personal issue going on (we all have those) then Jason went above and beyond to make up for the missed appointment by making sure he was there the next day. I would use this company again and will recommend!

My shower had been draining slower and slower over the last few months, so I finally decided to find a plumber. Based on all the Yelp reviews and rating, this was a no-brainer.

I called All Hours on a Wednesday morning at 8 a.m.; Brett said they serviced Fort Mill and that someone could come out between 10:00 a.m. and 2:00 p.m. and would call 30 minutes prior to arriving. I told him my problem, he asked a few questions, and said it sounded like an easy drain cleaning, which would cost $119.

Like clockwork, Eric (and his assistant) called around 11:00 and got here at 11:30. They took off their shoes before they came in, which was a nice touch. It took them maybe 15 minutes, and it cost $119 exactly. Eric was prompt, professional, and even had some jokes - he told me they'd found a squirrel in the drain. It was hilarious once I realized he was kidding! Really it was just a big ol' glob of my hair, so a pretty easy cleaning.

Had a handyman do some work on our pipes/disposal-he did not solve our problem. Wife then reached out to Option One, they came the same day. Plumber was friendly and I felt like he knew what he was doing. He quoted me, fixed the problem, charged me the quoted price. Told me some helpful things. Should have just called a plumber in the first place.

He asked if I had any other issues he could look at, and provided me a quote on another project I'd been thinking about.

I was looking to have a water filtration system installed to remove all the chlorine that is in my city water.  Lance at ER came out and did my free estimate and eventually the install. (I research several other companies).  Lance was very professional and did a great job.  There staff is well trained and the company does continuing education for all its employees.  If we ever need plumbing services in the future we will be calling ER.

Called for estimate only. Cost: $49 just to come take a look.To snake main line was $295. Thought it  pricier than I felt the job warranted, but he was pleasant-spoken.Plumbers in Charlotte are amazingly high for an hour's work it seems.

Easy and fast install of the tankless water heater.  Price was reasonable, and he helped out with our basement grinder too!  Thanks!

I just have to say that I am soooo happy that I found This on Yelp! My family and I just moved into a rental property and the owner and his wife took jobs overseas so they aren't in the country and there isn't a property management company! Let's just say things have been extremely hectic and stressful with different issues that have come up one of them being that our toilet started backing up on the main floor and then the next day it was leaking into the apartment that's in the finished basement so we panicked and turned off all of the water! Which means we couldn't use the bathroom, shower nothing! The owner subscribed to American Home Shield and I called and reported the plumbing problem right away! They told me that I had to pay $107 for the service request and then wait until the contracted company called and set up an appointment! Well we ended up having to wait 3 days! The plumber finally came out and told us that it seemed to be an issue but that he wasn't able to do anything about it until we removed the mulch ourselves and that we were responsible for doing it and digging up the clean out! We were told once we found the valve and they could get complete access to it they will return!! I started to have a meltdown because I had no idea what or where this clean out was located and I had no idea what steps to take next!! He basically came and did absolutely nothing! At this point, I was so frustrated and desperate for a resolution! I mean I was using a bottle of water just to try and wash my hands and also had waste in the toilet that I couldn't flush! It was a very horrible experience! I found Will and Christine the owners of Service Pro plumbing and when I tell you I'm sooo glad I found them!! Will showed up extremely quick because he knew it was an emergent situation! He was very kind,professional,honest,trustworthy, punctual, thoughtful, caring, attentive patient,compassionate, detail oriented and most importantly competent in his knowledge and skill in the area of plumbing! He went ABOVE and Beyond my expectations and even took the time to educate us along the way! He basically told us that the first plumber incorrectly diagnosed the problem! What he found out was that it was a major issue on the city's side. He noticed that it was backed up which meant that the city had to come and fix it! And guess what Will said next!? He goes well I'll be honest I can do this job for you, snake the drain and get everything unclogged and charge you $400 OR we can call the city and report my findings and they will send someone out right away to fix it for free!! Do you know that Will even took the time to call the city of concord and explain to them what the problem was!?? Before he left, Will also gave me another tip and said to request that the city use a camera to get a better look in order to assess the damages accurately! The city workers showed up within 30min and found out that it was their issue, roots from a tree grew inside of the pipe which caused a blockage, they cleared it right away but unfortunately they will have to come back rip up the driveway and replaced the pipe because it's cracked but most importantly we were instructed to turn the water supply back on and we are allowed to finally FLUSH without worry AGAIN!! Lol He was such a blessing in disguise! He could've easily took complete advantage of the situation and my lack of expertise instead of giving us options! Yes, he could've just fixed it and charged me all of that money but instead he was so honest and definitely cared less about greed and more about saving us money which says a lot about his character and I was soooo thankful for him keeping it real with me! He only charged me $63 for the initial consultation fee and that's it!! I just want them to know how much I truly appreciate what they did for us! I would highly recommend him and his wife for all of your plumbing needs trust me you will not be disappointed!! I would definitely use them again and trust that I now have their business card tucked away for any other future issues with plumbing!

I had an obvious underground water leak in the front of my property. The sidewalk, that divides the the grass along my front curb from the lawn on my property was showing (leaking) water. Angelo from Pure Flow Plumbing in Cover, SC immediately diagnosed the problem. He said it most likely was the main water line that feeds into the house and that a tree root probably damaged the line. He was right. Unfortunately this line was under the concrete sidewalk. Angelo did a great job cutting a narrow path through the concrete, locating the broken section of water line and replacing that section. He then repaired the side walk by poring concrete and smoothing it out. Had it not been for rain, he would have finished the entire job in one day. It was great having an obviously experienced, knowledgeable person who was able to do both repairs. As a bonus, Angelo was also prompt, courteous and professional. I highly recommend Pure Flow!  (Al. Ft. Mill, SC)

My goodness!  I have had two entirely different plumbing issues in the past month.  Josh was efficient and professional.  He showed me the problem and repaired the stopped toilet at a fair price.  So when my hot water was emptying water through the drain valve I called Charlotte Plumbing again.  Richard was equally as knowledgeable and quickly diagnosed the problem and repaired it on the spot.  I am so pleased to find someone I can trust and is also fairly priced.
Would I hire them again??  I hope I don't have to for a long time BUT YES, I did and I will.  Thank you Charlotte Plumbing

What appeared to be an easy job after watching a YouTube video then turned into a weekend nightmare. We had to call Option One over the weekend due to a stuck cartridge in our shower handle. We couldn't run the water back into the house as we weren't sure if any parts had fallen behind the wall. Scott came out in about a 2 hour window after we called and rescued us and put our mind at ease. It was absolutely worth the extra weekend fee to have peace of mind from this company. This is the second time we've used them and we will call them back for any further plumbing needs.

We just bought our home and have had several sub contractors come in and out to make it our own. Chad is at the top of our list for professional quality workmanship. He clearly communicated with us throughout the process, showed up on time, was very detailed and cleaned up. I can speak from experience in saying It is so hard to find this quality level of service. We will happily will use him again for our future needs which will be many with our older home.

I cannot say enough wonderful things about Mike Garvey Plumbing.  I have called on Mike two times in the past 2 months for work I needed done at my home.  Mike is very prompt, professional and knowledgeable.  I work full time so it's crucial that I can make an appointment and have the service person show up when they say they are going to so my whole day workwise is not shot (on top of a plumbing bill to boot!!)  Mike has been here exactly when he says he will be - And he always calls prior to the appointment letting me know he is on his way which is an added bonus.  He is very friendly (not intimidating) and very knowledgeable and explains things so 'a woman can understand'!  Being a woman -not knowing much about plumbing I always worry service folks will take me to the cleaners as I do not know when something can or can't be fixed or to what extreme the repair should be - aka $$$!   Do not hesitate to call on Mike Garvey Plumbing - no matter how big or small your request is.  He is AMAZING!   And at a very fair price!

We had wire WyattWorks plumbing out to replace a hot water heater and test our gas lines. Very pleased with their responsiveness and professionalism. Would definitely hire again. Brian and Solomon were awesome.

I called Brian Long Plumbing for a plumbing problem with my toilet. Best call I made! My toilet tank had cracked and I needed a new installation. This company is a hidden gem! I had made a dozen calls, starting with the most highly rated. None could help. Brian is extremely busy but squeezed me in for a 24 hour turnaround time. Extremely knowledgeable and honest to a fault. He has been in business for a decade. He was able to uninstall and install a new toilet in under 90 minutes, was the most reasonably priced and takes extreme pride in his work. I would absolutely recommend Brian to anyone needing a plumber and he will be my first call if ever needed again.

We needed a new reliable plumber, and a neighbor recommended them,
they came an hour earlier than expected, and fixed our screaming toilet in 20 min. So happy, toilet never worked so good!! Will be calling them again!!

I had a real plumbing emergency upon returning from vacation. My upstairs toilet overflowed severely. Justin provided excellent customer service via the telephone. Walking me through how to shut off my water in my home and advising me that he would be to me immediately to help me get to the bottom of what was going on. He was very polite, helpful, and he educated me on what exactly transpired, very quick and efficient. I definitely would highly recommend this company. Should you experienced any plumbing emergencies highly recommended.

he/they handled my changing my back-flow preventer outside & went above the service required to fix the problem. made it so we can remove the brass preventer in the winter to keep it from freezing. cool fix. loosen a couple of big nuts and take it off!
ask for lucas!

I have been thoroughly impressed with Morris-Jenkins. I recently discovered that I had a problem with one of my HVAC units (it stopped cooling). I contacted Morris-Jenkins after 6:30pm and they sent a technician to my home that very same evening (at no extra charge because they are open until Midnight)! He wasn't able to determine the extent of the problem (bc my coil was frozen). So, he came back again the next day (at a time that was convenient for me), determined what the problem was and the following day... A team came back and installed a new HVAC, CO2 detectors, and arranged for my county inspection of their work! I am very impressed...prompt, efficient, and very professional! They even swept the floor and stairs before they left! I HIGHLY RECOMMEND MORRIS-JENKINS. I wish I could have met Bobby from their commercials.

Awful experience!! The technician did not provide an estimate for replacing a fill valve in my guest bathroom. He went ahead and put one in the toilet while I was talking with a customer on the phone. He did not give me an estimate and I did not authorize that price. He charged me $145.00 for labor plus a $65.00 service fee for 10 minutes of work. Then he put owner supplied materials and no warranty on the receipt. I never gave him a fill valve!! I called the company and spoke with Debbie. She was argumentative, disrespectful and did not listen to what I had to say!! They're the worst!!

Becareful this company, they overcharge you and not handle business  professionally. I had sewer emergency on 6/1/22, they came and gave me estimate $12,000. They accepted cash for $9000 but I paid similar repair $4500 year ago. It only took a little more than half day and 2 people. $9000 is way overcharged. They gave me invoice but my insurance company asking for just part of the invoice for the excavation  the detection of the leak  and  the put back for the cement not the entire invoice. I requested it more than a month ago, my insurance company requested it through email and I called them 3 times. They still didn't generate the part invoice I need as today 8/2/22. This company is not professional handled and they will scam you if you let them.