Best Businesses in Charlotte, NC

Had really high water bill past couple of months, more than double my normal usage. After I check all the faucets and toliets found that downstairs restroom toliet was running this whole time. Julian's plumbing super quick responds and text me quote. Situation wasnt an emergency but they were able to come out same day. They texted me when 7 min away. Arrived on time as promised. The repair was done super fast and he showed me what the problem was. Bonus it turn out to less repairs than thought and gave me discount from original quote, save me time,headache,and alot money. Highly recommend will be calling Julian's plumbing for all my future plumbing repairs. A++++

They answered immediately. They were trying to fix our bath tub and it took 2 different men to come out and make the repairs needed to complete the job. We were expecting a huge bill for the hours they were there. They took their time, did the job right and when it was done did NOT overcharge us for the time they were there. We were so pleasantly surprised and happy with their services. We will use them from now on and will recommend them to anyone who asks!!

Business was very professional and responsive!  From quote to completion the process was seamless and expedient.

Ok, I have to write an update --- two things that are a little unsettling.  First, when I wrote my last post about our blockage issues.  I was told to begin using bio-clean, a natural bacteria that would hopefully begin taking care of the problem.  I was told it was about $50 bucks to purchase it,  but if I posted something positive about ER online they would send me a container of it.  Miraculously after typing out my post while the plumber was still here...he had a canister in his truck.  A bribe, yes, but I accepted it, since it was going to save me $50 bucks and at the time thought they did a good job.  My ultimate diagnosis was that my pipes were bowing and we would likely have to tear out the pipes and have them completely replaced (a job in the thousands of dollars range) but to begin with the bio clean and see how that works, it might buy us some time.  Since that time my handyman was here -- heard the gurgle in our drain and said he thought it sounded like a blockage in the airway. (in fairness ER suggested this too, but said they wouldn't go on the roof to investigate).  My handyman was also not excited by a roof romp, but decided to check the attic area where the pipes come down.  And what do you know, he found a clog.  He was able to flush it out....and now no more problem.  No gurggling noise, none of the previous symptoms.  And maybe in part because of the bio-clean.  Just seems odd that my handyman at $35 an hour easily solved this problem when I had to pay over $400 to have ER come out and not fix it.  Oh, and I have gotten a second opinion on the bowing.....they didn't see what ER saw.  I am just saying.

Called for estimate only. Cost: $49 just to come take a look.To snake main line was $295. Thought it  pricier than I felt the job warranted, but he was pleasant-spoken.Plumbers in Charlotte are amazingly high for an hour's work it seems.

SUPER SUPER SUPER Service. Great guy, fantastic work, excellent problem solver and very very fair price. ( much better than anybody)!  You can't go wrong!!!

I just have to say that I am soooo happy that I found This on Yelp! My family and I just moved into a rental property and the owner and his wife took jobs overseas so they aren't in the country and there isn't a property management company! Let's just say things have been extremely hectic and stressful with different issues that have come up one of them being that our toilet started backing up on the main floor and then the next day it was leaking into the apartment that's in the finished basement so we panicked and turned off all of the water! Which means we couldn't use the bathroom, shower nothing! The owner subscribed to American Home Shield and I called and reported the plumbing problem right away! They told me that I had to pay $107 for the service request and then wait until the contracted company called and set up an appointment! Well we ended up having to wait 3 days! The plumber finally came out and told us that it seemed to be an issue but that he wasn't able to do anything about it until we removed the mulch ourselves and that we were responsible for doing it and digging up the clean out! We were told once we found the valve and they could get complete access to it they will return!! I started to have a meltdown because I had no idea what or where this clean out was located and I had no idea what steps to take next!! He basically came and did absolutely nothing! At this point, I was so frustrated and desperate for a resolution! I mean I was using a bottle of water just to try and wash my hands and also had waste in the toilet that I couldn't flush! It was a very horrible experience! I found Will and Christine the owners of Service Pro plumbing and when I tell you I'm sooo glad I found them!! Will showed up extremely quick because he knew it was an emergent situation! He was very kind,professional,honest,trustworthy, punctual, thoughtful, caring, attentive patient,compassionate, detail oriented and most importantly competent in his knowledge and skill in the area of plumbing! He went ABOVE and Beyond my expectations and even took the time to educate us along the way! He basically told us that the first plumber incorrectly diagnosed the problem! What he found out was that it was a major issue on the city's side. He noticed that it was backed up which meant that the city had to come and fix it! And guess what Will said next!? He goes well I'll be honest I can do this job for you, snake the drain and get everything unclogged and charge you $400 OR we can call the city and report my findings and they will send someone out right away to fix it for free!! Do you know that Will even took the time to call the city of concord and explain to them what the problem was!?? Before he left, Will also gave me another tip and said to request that the city use a camera to get a better look in order to assess the damages accurately! The city workers showed up within 30min and found out that it was their issue, roots from a tree grew inside of the pipe which caused a blockage, they cleared it right away but unfortunately they will have to come back rip up the driveway and replaced the pipe because it's cracked but most importantly we were instructed to turn the water supply back on and we are allowed to finally FLUSH without worry AGAIN!! Lol He was such a blessing in disguise! He could've easily took complete advantage of the situation and my lack of expertise instead of giving us options! Yes, he could've just fixed it and charged me all of that money but instead he was so honest and definitely cared less about greed and more about saving us money which says a lot about his character and I was soooo thankful for him keeping it real with me! He only charged me $63 for the initial consultation fee and that's it!! I just want them to know how much I truly appreciate what they did for us! I would highly recommend him and his wife for all of your plumbing needs trust me you will not be disappointed!! I would definitely use them again and trust that I now have their business card tucked away for any other future issues with plumbing!

I had an obvious underground water leak in the front of my property. The sidewalk, that divides the the grass along my front curb from the lawn on my property was showing (leaking) water. Angelo from Pure Flow Plumbing in Cover, SC immediately diagnosed the problem. He said it most likely was the main water line that feeds into the house and that a tree root probably damaged the line. He was right. Unfortunately this line was under the concrete sidewalk. Angelo did a great job cutting a narrow path through the concrete, locating the broken section of water line and replacing that section. He then repaired the side walk by poring concrete and smoothing it out. Had it not been for rain, he would have finished the entire job in one day. It was great having an obviously experienced, knowledgeable person who was able to do both repairs. As a bonus, Angelo was also prompt, courteous and professional. I highly recommend Pure Flow!  (Al. Ft. Mill, SC)

Very happy with Charlotte plumbing. They answered the phone, which is rare at 6pm, and we're very helpful in getting my situation under control until a plumber could come the following morning.

Ricky was the plumber who arrived on time and answered all my questions courteously while working. The problem has been resolved for a very reasonable rate.

Will continue to call them when I have plumbing issues

I called at 8pm they would have came out rite away for a fee but I said it could wait they showed up at the time we agreed on . Lundon was my tech very knowledgable we discussed all my options was a tad pricey but you get what you pay for and it was worth it I got a new well pump new bladder tank and hot water heater took bout 5 1/2 hrs . Great job Lundon

Chad was great - responsive, reliable, thorough. Friendly and gave me a few extra pointers before he left. Would definitely recommend.

I did not need Mr. Garvey's services as I just bought a new home,  but being unfamiliar with North Carolina's winters I thought I would ask him his opinion of how to deal with my water heater through the winter months.

He did a great job answering my questions, very friendly and appreciated his kind attitude and helping demeanor.   If I do need a plumber I would be using him based on that alone -- sometimes what a person does for you without any services in return tells you about their quality before you even need to use them.  Mr. Garvey passed that test with flying colors, and I would recommend him highly.

Customer service was good but got charged outrageously. It wasn't an emergency service and made an appointment. Got charged $540 for a less than $50 part I could have bought. Service guy showed up at 8AM and was finished by 8:40 AM. So not even a hour worth of labor. My mom doesn't speak English very well and I was here to help with translating. We feel like we got taken advantage of. Should have shopped around for a better quote. Not impressed with the amount they charged us. Granted they gave us a $30 dollar off coupon but still upset about the up charge for the part. Can't give zero stars. The plumber was friendly so I gave a star. Posted photos of the invoice, the part that was installed, and a quick search on the same part.

We had Mike Walker with Brian Long Plumbing to our home today. We had a leaking sink fixed and a new toilet and pedastal sink installed. The work, advice and professionalism was outstanding. I highly recommend this company. It is nice to have someone so pleasant and who also really puts pride in his work at the same time.

We called Cain's a few months ago to re-pitch the sewage line in our crawl space so that our chronically backed up toilet would function properly. They were quick to respond, completed the work in FAR less time than I expected and came in a couple hundred $ less than a large name plumbing company. We called Cain's because we suspected that other company was trying to gauge us saying it would cost $1,000. We were so glad to get a second estimate . It cost around $600 with Cain's.

Now to today, we had our disposal clog after hours Tuesday night and also noticed that the sink was leaking when it was filled with the backed up water from the disposal. They weren't able to make it out Wednesday and we were fine with that. Ours wasn't an emergency. Yes it was plugged up and inconvenient but we understood that there were more urgent jobs than ours. We scooped the water out of the sink and put a bucket under it and were fine.

Before they arrived, we realized that there was a loose hot water handle on our bathroom spigot and that the tub was draining slowly. I know plumbers must roll their eyes that one request turns into multiple issues by the time they get there but since we have to pay the expense, we might as well get it all fixed rather than pay for another visit.

Cain's guys were awesome about the extra requests. No attitude, no acting like it was a problem. They were totally professional.  Their plumber and another plumber in training came out Thursday around 11:45 and were gone by 1pm. In just over an hour they
- cleared the jam in the disposal
- had to replumb under that sink to fix the leak
-cleared the hair out of the slow draining tub (I blame my husband)
- tightened a hot water handle
- secured a tub handle

All in just over an hour and it cost around $211. Absolutely reasonable and their guys are great. It's such a relief to have a company that we can call in a pinch.

And they came in wearing masks without us having to ask. I am an immune suppressed person and was stressed that it would be awkward if I had to ask them to wear a mask but they were already masked when they arrived. THANKS GUYS!!!

Had a tub removed in my grandma's house she is 80 and has a hard time stepping over the tub they installed a walk in shower with grab bars for her safety they had the upmost compassion for my mom and remodeled her bathroom for her safety it took a huge worry off my mind i was so worried she would fall but thanks to abetterway for putting me at ease they also followed up a year later for a warranty issue that they took care of at no cost to me! Dustin the owner is a standup guy they have done a few jobs for my friends as well!

I've used Three Way for several years and over 3 major jobs replacing master bath fixtures, a grinder pump, and a hot water heater.  Every time we've used them they have been responsive, fairly priced, and done a good job for our family.  The last time however, they really showed me why they deserved a 5 star rating.  

After having our hot water heater replaced in last 2019, and having loved it for about a year and a half, we began to find that hot water was sporadically not available.  Called in Three Way to take a look since it was still under warranty and they were out within a day to look.  After about an hour of checking, they determined that part of the brains of the heater needed to be replaced.  They contacted the manufacturer and had the part shipped to me directly where it should arrive in a matter of days.  Of course Murphy's Law kicked in, and literally a day after that the hot water heater stopped working completely and we were facing several days of cold showers waiting on the part.  Unfortunately, the day came where the part was expected, and it never showed.  After contacting Three Way and letting them know, they reached back out to the manufacturer, and when they were unable to get the part tracked or any type of assurance that it would be to me as promised, Three Way did something I never expected.  They showed up with a new system completely and had it replaced in less than 3 hours.  They stood behind their work, even when it wasn't THEIR work that was the problem.  Been a long time since I've had a company that was willing to truly go above and beyond, but this is definitely one of those companies.

The only positive I can think of is the tech came quickly.

After he arrived, he took a walk around my house, using his infrared thermometer to check my vents. Then he looked at the unit in the backyard and came back with Well, I think because of the way your vents are positioned in your house, you aren't getting cool air. If I were you, I would start saving 10 grand now to replace that unit.

A month later, I had a local handy man come out to do some other work and I asked him to check out my AC. He said he didn't know AC systems well, but he could do basic cleaning. He pulled open the intake vent, reached in and found some debris from our renovation was blocking access to the AC unit. He pulled out the debris, replaced the filters and within an hour, my temperature dropped 10 degrees.

To go from planning to spend $10k on a new unit (which, btw, are more like 3 grand. I guess M-J thinks they can charge another $7k for being punctual) to having my problem fixed with $60 in filters and cleaning, was a massive weight off my shoulders. If given the choice of having no heating/air or hiring Morris-Jenkins to come out again, I would rather sit in a sauna/icebox than give them another dime.

As relieved as I feel now that I don't have to spend 10 grand on a new unit, I still regret paying Morris-Jenkins the $90 consult fee (which, you have to pay for them to leave your house. I thought I was going to get an invoice and pay that but his words were I can't leave until you pay me).

Jim Dickerson has been handling ALL my plumbing need since late 70's early 80's.  They are always professional, prompt and efficient. They just spent 4 hours at my house today cleaning up a problem that was covered up by the people I bought my townhome from.  I cannot imagine calling another plumbing company.   His daughters are wonderful and so friendly and professional.  You will be happy you called them!!!.  I SING THEM PRAISES

I was having issues and called this place to come out to inspect.  This was on Wednesday and the guy told me someone would be here on Thursday. Great!  Waited all day on Thursday, no one showed. I called them back and they said I was on the schedule for Friday (even though I received my text).  So, whatever, Friday it is.  Now after waiting all day again, no one showed up and I received another text to see we'll see you tomorrow (meaning Saturday).  These people have no clue of what they are doing.  Go somewhere else!