Best Businesses in Charlotte, NC

They answered the phone when I called and responded to my house within an hour after I found that my hot water heater had gone out. They fix the issue and charged a reasonable price. They are friendly and responsible and I would recommend them.

We all know that there are certain phone calls that just get our palms all sweaty and make our heart race like the episode of The Wonder Years when Kevin Arnold spent the entire show trying to muster up the courage to call Lisa Berlini (yes, I know I am dating myself but man that was an awesome show, but I digress LOL).  

One of those types of calls is when we begin the search for a plumber as often times we make that phone call at a time when we have very little leverage and are almost to the point of desperation, so we are almost over a barrel before we even begin, so often times without a personal reference, we are often left to cross our fingers and simply hope for the best...but thankfully with the assistance of Yelp, I was able to find All Hours Plumbing and all I can say is WOW, as the 5-star reviews were definitely 100% spot-on and I am so thankful that I found these guys!

From start to finish, Brett was great to work with.  He took the time to walk me through the issue and didn't do it in a condescending fashion like many others do.  He actually was very patient, friendly, personable, and most of all HONEST!  He explained to me in a clear and easy to understand fashion what the issue was, how long it would take to fix, and what the cost would be.  He was very flexible with regard to scheduling and didn't give me any of those silly 4hr windows like the cable company does.  He was there on-time when he said he was going to be there and he completed the work on schedule and then took the time to walk me through everything from start to finish and told me to give him a call if I had any questions.  

There were no hidden charges, no double talk, nothing like that, just good old fashioned superior customer service backed by expertise and a written guarantee of his work along with being an overall great value, as the quality of work, flexibility in scheduling and total cost was nothing short of amazing.

It is rare in this day and age to find a service provider who truly takes pride in his work, but Brett at All Hours Plumbing is a true professional in every sense of the word and while I don't give out 5-star reviews very often, this one is definitely well earned.  I would definitely recommend All Hours Plumbing to anyone is looking for a plumber and doesn't know where to turn.  Welcome to the 5-star club!

They sent a guy out same day to give a free estimate to fix a problem with my septic tank. Problem is, the estimate was ridiculous. Guy was a fast-talking wheeler dealer and I suspected their estimate was WAY too high and even then they hinted it could possibly go higher. Called two other places to get comparable estimates and ended up getting the same repair done for exactly HALF of what this company wanted to charge me. Saved thousands of dollars by not dealing with Option One.

Trinity was very professional and informative! He fixed our problem and we will definitely use him again if needed!

I called Carolina Plumbing Pros when the toilet backed up into the stall shower next to it. Stefan came out immediately to survey the situation, resolve the clog and then proceeded to investigate the cause of the problem. He was extremely patient with me, answered all of my questions, and spent plenty of time educating me about the major project that needed to be done outside of the house to fix the toilet. Within a very short amount of time, Randy came out, pipes were replaced and new grass seed was planted.  We also had a handful of other items that needed to be taken care of and again, everything was done timely and professionally. Both men were a pleasure to work with and have in the house... under circumstances that were not so pleasant! I would call them again for any plumbing needs and highly recommend them.

SUPER SUPER SUPER Service. Great guy, fantastic work, excellent problem solver and very very fair price. ( much better than anybody)!  You can't go wrong!!!

We had a leak coming from our garbage disposal.  Called Service Pro and they promptly came out within a few hours to promptly fix the problem.  Their fees seem fair and maybe even a little lower than the big guys.  They have a $59 service fee so be sure to ask up front if you know what you are having done that this does not include labor or parts.  They seem very honest which I can appreciate and even offer a one year guarantee.  I will keep their name on file in case something comes up again.

I had an obvious underground water leak in the front of my property. The sidewalk, that divides the the grass along my front curb from the lawn on my property was showing (leaking) water. Angelo from Pure Flow Plumbing in Cover, SC immediately diagnosed the problem. He said it most likely was the main water line that feeds into the house and that a tree root probably damaged the line. He was right. Unfortunately this line was under the concrete sidewalk. Angelo did a great job cutting a narrow path through the concrete, locating the broken section of water line and replacing that section. He then repaired the side walk by poring concrete and smoothing it out. Had it not been for rain, he would have finished the entire job in one day. It was great having an obviously experienced, knowledgeable person who was able to do both repairs. As a bonus, Angelo was also prompt, courteous and professional. I highly recommend Pure Flow!  (Al. Ft. Mill, SC)

My goodness!  I have had two entirely different plumbing issues in the past month.  Josh was efficient and professional.  He showed me the problem and repaired the stopped toilet at a fair price.  So when my hot water was emptying water through the drain valve I called Charlotte Plumbing again.  Richard was equally as knowledgeable and quickly diagnosed the problem and repaired it on the spot.  I am so pleased to find someone I can trust and is also fairly priced.
Would I hire them again??  I hope I don't have to for a long time BUT YES, I did and I will.  Thank you Charlotte Plumbing

I called at 8pm they would have came out rite away for a fee but I said it could wait they showed up at the time we agreed on . Lundon was my tech very knowledgable we discussed all my options was a tad pricey but you get what you pay for and it was worth it I got a new well pump new bladder tank and hot water heater took bout 5 1/2 hrs . Great job Lundon

Chad was great - responsive, reliable, thorough. Friendly and gave me a few extra pointers before he left. Would definitely recommend.

I did not need Mr. Garvey's services as I just bought a new home,  but being unfamiliar with North Carolina's winters I thought I would ask him his opinion of how to deal with my water heater through the winter months.

He did a great job answering my questions, very friendly and appreciated his kind attitude and helping demeanor.   If I do need a plumber I would be using him based on that alone -- sometimes what a person does for you without any services in return tells you about their quality before you even need to use them.  Mr. Garvey passed that test with flying colors, and I would recommend him highly.

Customer service was good but got charged outrageously. It wasn't an emergency service and made an appointment. Got charged $540 for a less than $50 part I could have bought. Service guy showed up at 8AM and was finished by 8:40 AM. So not even a hour worth of labor. My mom doesn't speak English very well and I was here to help with translating. We feel like we got taken advantage of. Should have shopped around for a better quote. Not impressed with the amount they charged us. Granted they gave us a $30 dollar off coupon but still upset about the up charge for the part. Can't give zero stars. The plumber was friendly so I gave a star. Posted photos of the invoice, the part that was installed, and a quick search on the same part.

We had Mike Walker with Brian Long Plumbing to our home today. We had a leaking sink fixed and a new toilet and pedastal sink installed. The work, advice and professionalism was outstanding. I highly recommend this company. It is nice to have someone so pleasant and who also really puts pride in his work at the same time.

We called Cain's a few months ago to re-pitch the sewage line in our crawl space so that our chronically backed up toilet would function properly. They were quick to respond, completed the work in FAR less time than I expected and came in a couple hundred $ less than a large name plumbing company. We called Cain's because we suspected that other company was trying to gauge us saying it would cost $1,000. We were so glad to get a second estimate . It cost around $600 with Cain's.

Now to today, we had our disposal clog after hours Tuesday night and also noticed that the sink was leaking when it was filled with the backed up water from the disposal. They weren't able to make it out Wednesday and we were fine with that. Ours wasn't an emergency. Yes it was plugged up and inconvenient but we understood that there were more urgent jobs than ours. We scooped the water out of the sink and put a bucket under it and were fine.

Before they arrived, we realized that there was a loose hot water handle on our bathroom spigot and that the tub was draining slowly. I know plumbers must roll their eyes that one request turns into multiple issues by the time they get there but since we have to pay the expense, we might as well get it all fixed rather than pay for another visit.

Cain's guys were awesome about the extra requests. No attitude, no acting like it was a problem. They were totally professional.  Their plumber and another plumber in training came out Thursday around 11:45 and were gone by 1pm. In just over an hour they
- cleared the jam in the disposal
- had to replumb under that sink to fix the leak
-cleared the hair out of the slow draining tub (I blame my husband)
- tightened a hot water handle
- secured a tub handle

All in just over an hour and it cost around $211. Absolutely reasonable and their guys are great. It's such a relief to have a company that we can call in a pinch.

And they came in wearing masks without us having to ask. I am an immune suppressed person and was stressed that it would be awkward if I had to ask them to wear a mask but they were already masked when they arrived. THANKS GUYS!!!

Had a tub removed in my grandma's house she is 80 and has a hard time stepping over the tub they installed a walk in shower with grab bars for her safety they had the upmost compassion for my mom and remodeled her bathroom for her safety it took a huge worry off my mind i was so worried she would fall but thanks to abetterway for putting me at ease they also followed up a year later for a warranty issue that they took care of at no cost to me! Dustin the owner is a standup guy they have done a few jobs for my friends as well!

I had granite countertops installed by Carolina Granite and unbeknownst to me, they do not reconnect the plumbing so I contacted 3 Way Plumbing since they had been to my home from a home warranty issue I had and I was satisfied with the work they completed. I only needed a faucet installed and the plumbing reconnected (dishwasher, garbage disposal and PVC pipes for sink). The PVC pipes were practically brand new since the garbage disposal was replaced last December. I was charged $757 for this work and feel this is highway robbery. I didn't ask for the pipes to be replaced which they were and it took less than an hour and a half to complete the job. My advice after this expensive experience is to hire an independent plumber who doesn't pass their overhead onto the customer as you'll be paying for their high tech work vans and advertising costs.

I should have read and believed the reviews!!

Morris -Jenkins is almost illegal and certainly not ethical. They charged nearly $100 to visit and determine the issue. They never follow-up with the diagnosis, which was assumed they would from the scheduler.
But the real issue is what I read after having them come is they are scammers and over charge. They wanting $1200 to fix my HVAC. I determined on my own it was a blower motor on the HVAC and google states 300 to $500 to fix!!  I bought a motor and fixed it for less than $250. Morris Jenkins wanted $1000 to install a motor!!  They are unethical and should be avoided.

After paying them $300 to repair a hot water heater that is only 6 years old I was still having the same issue shortly after the plumber left.  I was then told when I spoke with them that the plumber would be back the next day, a Saturday.  When he never showed I called them and they told me he didn't work that day and he could come on Monday and replace the entire unit.  I asked about the $300 in parts and labor that I already paid and they said that was paid for the work they did and not relevant to replacing the unit.  I refused and decided to look at the unit myself.  I discovered that the unit was not getting any air as the intake was covered with dust and dirt.  The plumber had said he cleaned this area out and DID NOT.  After cleaning it myself I am back up and running but still out the $300 in un-needed repairs that they performed.

I felt that the technician was more interested in upselling instead of listening and diagnosing problem.  We had a clog/blockage in drainage piping under house that was causing backup of septic into house (we believe due to construction materials getting into drain from remodel we had just had done in bathroom). We were wanting likes snakes/scoped to make sure clog was resolved and no further issues.  Technician tried to convince us that we needed to repipe drainage pipe for whole house which was not wanted or needed.  We had lived in house three plus years and no issues prior to bathroom remodel.