Best Businesses in Charlotte, NC

Jason came out first thing this morning and did a great job getting our water heater back online.  Not only was the job done very professionally, he also took the time to thoroughly explain options moving forward.  I'd highly recommend the company and Jason in particular.  Thanks!

Three toilets needed various repairs.  We called Monday morning before 9 am, and the plumber arrived early and had completed the repairs by noon, for what seemed a very fair price.

Like many plumbers, there is a standard flat fee for the visit itself--BUT--unlike a lot of organizations (my HVAC company, for example), All Hours credits the visit charge toward any repairs. In effect, then, the visit itself costs nothing, as long you have repairs made.

Best of all--there was no up-selling.  He fixed what was broken, and didn't try to run any scare tactics about other things that might break down in months to come.

Option One Plumbing was excellent in every respect! Ted, their tech, was efficient, professional, and even friendly late on a Saturday after what must have been a long day. I really appreciate the work of the entire team, from the initial scheduling, regular updates throughout the day to let me know of changes in the tech's ETA, and ultimately fix my tankless water heater without trying to upsell me something I didn't need. They initially quoted me a $99 fee for the after-hours weekend visit, and in the end that is all they charged since Ted was able to fix the heater without additional parts. Thank you, Ted and Option One!

I have used other plumbing services in the past and have never been happy until now. ER Plumbing Services is my new plumbing company. More specifically Mike E. He was on time, professional and did a fantastic job getting my problem resolved. I would recommend him and them to anyone! Thanks to Mike and ER Plumbing!!!!

A+ service and knowledgeable!  Brannon was able to quickly diagnose my plumbing issue and repaired it quickly. Thanks for such great service and professionalism!

Nick was awesome! We just bought an older house so there were quite a few plumbing issues and past 'handyman' fixes to be repaired.

We had cast iron, copper, pex, pvc and he did it all! We removed a wall in our bathroom and he redirected our plumbing to go down a different wall and even crawled up in our tiny attic to secure the cast iron that was falling down.  He also moved our water heater, plumbed in our vanities, set up our shower/handheld valves/diverters.

Can't recommend him and his partner, Burke, enough! Super responsive, punctual, and clean up well after themselves. Plus they were very sweet to our dog who is very curious and all up in their business. We will definitely be using them when we get around to doing our other bathroom!

I just want to thank Service Pro for coming out and fixing my hot water today. I was 11 days without hot water trying to go through my warranty and the owners along with John who fixed my water heater saved the day! I highly recommend this company. My family can now enjoy Thanksgiving! Thanks Service Pro. You have a new customer!!

I had an obvious underground water leak in the front of my property. The sidewalk, that divides the the grass along my front curb from the lawn on my property was showing (leaking) water. Angelo from Pure Flow Plumbing in Cover, SC immediately diagnosed the problem. He said it most likely was the main water line that feeds into the house and that a tree root probably damaged the line. He was right. Unfortunately this line was under the concrete sidewalk. Angelo did a great job cutting a narrow path through the concrete, locating the broken section of water line and replacing that section. He then repaired the side walk by poring concrete and smoothing it out. Had it not been for rain, he would have finished the entire job in one day. It was great having an obviously experienced, knowledgeable person who was able to do both repairs. As a bonus, Angelo was also prompt, courteous and professional. I highly recommend Pure Flow!  (Al. Ft. Mill, SC)

Let me start by saying... NEVER DO BUSINESS WITH THIS COMPANY! This was one of the most unprofessional and disorganized contractors I've ever had the displeasure of interacting with. The first tech was just plain LAZY and didn't want to work past 5pm (at least that's what his co-workers told me.)

Office personnel over the phone was unprofessional from the start. Talking too quickly and over me. Hung up on me. Did not tell me until 10 min before the tech was going to be at my house that they were going to replace the water heater.

First tech arrived on time at 3pm on Friday (of the 1-3pm time they gave). Was in a really big hurry. Nearly hit my wife's car parked in the driveway as he came in. Dropped the water heater off and left bc he said he had 30 min to do the job and wasn't going to be able to finish in time. Still no clue why. It was 3pm... why couldn't he do my job?

5:30pm second tech arrived. Spent about an hour removing our original tank which was still functioning, just leaking minimally.  New water heater the first tech dropped was the wrong one, too short and didn't have a stand or vent piping. He didnt have another one. He left at 6:30pm on Friday night leaving my wife and baby without hot water. Said another tech will be out tomorrow some time. They closed our work order with our landlord (Invitation Homes)

Saturday - wife and baby went to stay with family out of town so they could have hot water but I was stuck at home all day praying a plumber would show up to install the water heater. There was ZERO communication from the office that day. Thankfully the 3rd tech just showed up at around 2:30pm and I was there. Mid way through the job he realized he didnt have the proper tools (pex crimper) and had to drive to Lowes. Came back, got most of the job finished but at the end couldn't get the burner to light. At around 4:30pm he installed a new part and was able to make it work. It was not properly installed even though it was functioning. He was a super nice guy and I'm glad he showed up. But nothing could salvage the level of unprofessionalism we experienced.

Tim was very helpful giving us the financial part of this and making it not quite so bad.  Especially compared with Morris Jenkins and their absurd quote.   I am very pleased with the outcome and highly recommend this company.   We've already talked to them about a tankless hot water heater.   Give them a call!!

Chad was great! It's so hard to find people who know what they're doing and who actually communicate. Chad was in touch regularly about our job. He showed up on time. Did excellent work. And was just generally a pleasure. There is a good reason he has Professional in the name of his business.

I cannot say enough wonderful things about Mike Garvey Plumbing.  I have called on Mike two times in the past 2 months for work I needed done at my home.  Mike is very prompt, professional and knowledgeable.  I work full time so it's crucial that I can make an appointment and have the service person show up when they say they are going to so my whole day workwise is not shot (on top of a plumbing bill to boot!!)  Mike has been here exactly when he says he will be - And he always calls prior to the appointment letting me know he is on his way which is an added bonus.  He is very friendly (not intimidating) and very knowledgeable and explains things so 'a woman can understand'!  Being a woman -not knowing much about plumbing I always worry service folks will take me to the cleaners as I do not know when something can or can't be fixed or to what extreme the repair should be - aka $$$!   Do not hesitate to call on Mike Garvey Plumbing - no matter how big or small your request is.  He is AMAZING!   And at a very fair price!

They came out within a few hours of our plumbing backup and promptly figured out the issue. They immediately got started digging and replacing the damaged portions of the line and limited the repair to the necessary sections. They went above and beyond and replaced an extra portion of the old pipe without charging us extra. We felt very confident in their knowledge and ability and they put our minds at ease. They made a very stressful problem as smooth as it could possibly be. Brian was especially helpful and took the time to make sure we understood the issue along the way.

HIGHLY recommend Brian Long Plumbing! I live in an older house and needed major plumbing work done. The first company I called quoted me $2000.  I asked friends for recommendation and they recommended Brian Long.  I called and am so glad I did! They were able to complete the work at a fraction of the quote I received and did it so quickly! Top notch service and professionalism! I had a leak under my kitchen and put a bucket there to catch the water - Hugh was kind enough to dump the bucket of water out for me!

I highly recommend this plumbing service, they are very professional and very proficient. The prices were good, and they showed up on time. They worked from morning till evening nonstop, if you're looking for a plumber I hope you give Cain's Able plumbing service a call.

Had a tub removed in my grandma's house she is 80 and has a hard time stepping over the tub they installed a walk in shower with grab bars for her safety they had the upmost compassion for my mom and remodeled her bathroom for her safety it took a huge worry off my mind i was so worried she would fall but thanks to abetterway for putting me at ease they also followed up a year later for a warranty issue that they took care of at no cost to me! Dustin the owner is a standup guy they have done a few jobs for my friends as well!

We had been having an ongoing issue with a slow and stopped up drain in one of our downstairs bathroom sinks. No matter how much liquid plumber I pour down the drain, the issue would persist! Decided to call in a plumber and was given 3-Way Plumbing as a recommendation from a neighbor. I called late (after hours) on a Saturday and expected to not hear anything until Monday. But on Sunday I received a call from a nice lady that helped me set up an appointment for the next day. They arrived within the 2 hour window I was given, diagnosed and fixed (snaked the drain) the blockage, and all at a price I was happy to pay. I hope I don't have to, but I will definitely use them again for any future plumbing needs.

The Morris Jenkins representative was nice and friendly.  They charged $89 just to come out and look at my hot water heater and tell me I needed a new one.  It took less than 3 minutes.  They quoted me over $1500 for a new one.  I contacted three other companies for estimates and they all gave me ones that were considerably less.  All were under $1000.  This seems like they overcharge by more than just a small margin.  That will be my last call to Morris Jenkins.

Came out quickly to repair a broken water line, which was the only positive.

Negatives:

1. Lost the lock key to my crawl space so I have to buy a new lock.

2.  Did not even attempt to fix landscaping they removed.  They removed lighting, a plant, and a small rock wall and left it scattered in the yard.  

Extremely disappointed with their aftercare for the price I paid for them to come out.

A friend of mine used North Meck Plumming.  I didn't just because they could not get out here as early because we had been without water for 2 weeks. They completely restored his landscaping as close to the original as possible.

I was having issues and called this place to come out to inspect.  This was on Wednesday and the guy told me someone would be here on Thursday. Great!  Waited all day on Thursday, no one showed. I called them back and they said I was on the schedule for Friday (even though I received my text).  So, whatever, Friday it is.  Now after waiting all day again, no one showed up and I received another text to see we'll see you tomorrow (meaning Saturday).  These people have no clue of what they are doing.  Go somewhere else!