Best Businesses in Charlotte, NC

I've been hearing from a neighbor about their big-chain plumber and the incredibly expensive charge they paid for a basic job. That's compelled me to review Julian's.

Julian's Plumbing has done four or five jobs at my house. Twice, they found the problem was much easier and cheaper than originally thought. Once, I thought it was going to be a major repair and it wound up being $65. Another time, they cleared a clog and gave me tips on how to prevent it in the future and I haven't had a repeat.

They arrive at the scheduled time. They've never been late. They communicate well through the process. They're clean. They ask good questions that help find the real problem. They've been honest and saved me money. Who can ask for more than that?

All Hours Plumbing saved my weekend. 2 broken toilets and a broken disposal the day after Thanksgiving!  Yikes!  Very courteous on the phone and had the guys out within hours. They even had to run out and get a part. Reasonable rates and very professional. They will be the top of my list to call for plumbing next time.

Daniel Jennings was great.  Replaced hot water heater and fixed other issues from a prior plumber.  Highly recommend.

Customer Service was impeccable across the board - called & left message (on a Sunday evening) which was responded to within 10-minutes.  Mike W. followed up with a call to say that he was on his way and on-site service was as good as it gets.  Very satisfied across the board and will use again if need arises.

A+ service and knowledgeable!  Brannon was able to quickly diagnose my plumbing issue and repaired it quickly. Thanks for such great service and professionalism!

Nick was awesome! We just bought an older house so there were quite a few plumbing issues and past 'handyman' fixes to be repaired.

We had cast iron, copper, pex, pvc and he did it all! We removed a wall in our bathroom and he redirected our plumbing to go down a different wall and even crawled up in our tiny attic to secure the cast iron that was falling down.  He also moved our water heater, plumbed in our vanities, set up our shower/handheld valves/diverters.

Can't recommend him and his partner, Burke, enough! Super responsive, punctual, and clean up well after themselves. Plus they were very sweet to our dog who is very curious and all up in their business. We will definitely be using them when we get around to doing our other bathroom!

Great service, would hire again, and recommend to friends. They were very quick to call me immediately after I requested the quote. Very easy to schedule with, and the work was perfect. Had them fix a leaky tub, and a running toilet.

Thanks for the help!

I had an obvious underground water leak in the front of my property. The sidewalk, that divides the the grass along my front curb from the lawn on my property was showing (leaking) water. Angelo from Pure Flow Plumbing in Cover, SC immediately diagnosed the problem. He said it most likely was the main water line that feeds into the house and that a tree root probably damaged the line. He was right. Unfortunately this line was under the concrete sidewalk. Angelo did a great job cutting a narrow path through the concrete, locating the broken section of water line and replacing that section. He then repaired the side walk by poring concrete and smoothing it out. Had it not been for rain, he would have finished the entire job in one day. It was great having an obviously experienced, knowledgeable person who was able to do both repairs. As a bonus, Angelo was also prompt, courteous and professional. I highly recommend Pure Flow!  (Al. Ft. Mill, SC)

Let me start by saying... NEVER DO BUSINESS WITH THIS COMPANY! This was one of the most unprofessional and disorganized contractors I've ever had the displeasure of interacting with. The first tech was just plain LAZY and didn't want to work past 5pm (at least that's what his co-workers told me.)

Office personnel over the phone was unprofessional from the start. Talking too quickly and over me. Hung up on me. Did not tell me until 10 min before the tech was going to be at my house that they were going to replace the water heater.

First tech arrived on time at 3pm on Friday (of the 1-3pm time they gave). Was in a really big hurry. Nearly hit my wife's car parked in the driveway as he came in. Dropped the water heater off and left bc he said he had 30 min to do the job and wasn't going to be able to finish in time. Still no clue why. It was 3pm... why couldn't he do my job?

5:30pm second tech arrived. Spent about an hour removing our original tank which was still functioning, just leaking minimally.  New water heater the first tech dropped was the wrong one, too short and didn't have a stand or vent piping. He didnt have another one. He left at 6:30pm on Friday night leaving my wife and baby without hot water. Said another tech will be out tomorrow some time. They closed our work order with our landlord (Invitation Homes)

Saturday - wife and baby went to stay with family out of town so they could have hot water but I was stuck at home all day praying a plumber would show up to install the water heater. There was ZERO communication from the office that day. Thankfully the 3rd tech just showed up at around 2:30pm and I was there. Mid way through the job he realized he didnt have the proper tools (pex crimper) and had to drive to Lowes. Came back, got most of the job finished but at the end couldn't get the burner to light. At around 4:30pm he installed a new part and was able to make it work. It was not properly installed even though it was functioning. He was a super nice guy and I'm glad he showed up. But nothing could salvage the level of unprofessionalism we experienced.

What appeared to be an easy job after watching a YouTube video then turned into a weekend nightmare. We had to call Option One over the weekend due to a stuck cartridge in our shower handle. We couldn't run the water back into the house as we weren't sure if any parts had fallen behind the wall. Scott came out in about a 2 hour window after we called and rescued us and put our mind at ease. It was absolutely worth the extra weekend fee to have peace of mind from this company. This is the second time we've used them and we will call them back for any further plumbing needs.

Chad did a fantastic job of fixing a patio door that was very difficult to open.   He responded to texts and emails promptly, and showed up on time for the job.  It was a pleasure doing business with him.   Chad will be the first person I call for any future home jobs.

Loved that they show up in masks!  Mike and his son are great at what they do and very thoughtful.  I would highly recommend them to anyone needing a plumber!  On time and reasonable prices.

Highly recommend WyattWorks for their professionalism, work quality, response time and appreciation of a satisfied customer.  We needed a plumber on an urgent basis (probably not a lot of plumbing situations that aren't urgent) and they were right out.  The charges seemed a bit on the high side but I attribute this to the urgency and would still use this company again based on the value.  The special touch was the thank you note sent by the team thanking me for their business.  Nice touch.

HIGHLY recommend Brian Long Plumbing! I live in an older house and needed major plumbing work done. The first company I called quoted me $2000.  I asked friends for recommendation and they recommended Brian Long.  I called and am so glad I did! They were able to complete the work at a fraction of the quote I received and did it so quickly! Top notch service and professionalism! I had a leak under my kitchen and put a bucket there to catch the water - Hugh was kind enough to dump the bucket of water out for me!

We needed a new reliable plumber, and a neighbor recommended them,
they came an hour earlier than expected, and fixed our screaming toilet in 20 min. So happy, toilet never worked so good!! Will be calling them again!!

I had a real plumbing emergency upon returning from vacation. My upstairs toilet overflowed severely. Justin provided excellent customer service via the telephone. Walking me through how to shut off my water in my home and advising me that he would be to me immediately to help me get to the bottom of what was going on. He was very polite, helpful, and he educated me on what exactly transpired, very quick and efficient. I definitely would highly recommend this company. Should you experienced any plumbing emergencies highly recommended.

Ask for Tom. A real pro and you don't see that very much these days. He is very knowledgeable and friendly.

TURN & RUN !
I owned my 2 AC units for 12 years. The first unit stopped working the summer of 2019 while I was traveling on business. My wife called Morris Jenkins and they told us we needed a new system and new refrigerant due to code. They replaced the 1 unit for over $12K. As luck would have it my 2nd system stopped working shortly after. Tech/rep from MJ came back and quoted us $1K to get us thru the rest of the summer, and $4K to get us thru the year. Luckily my neighbor used to be in the AC business. He quickly diagnosed I needed a $26.00 capacitor replaced that he ended replacing in about 20 minutes on the 2nd unit. This unit has been operating fine since the summer of 2019. Its coming up on 1 year later. I am convinced they train their technicians to upsell and would suspect even commissioned to do so. They took advantage of the fact that I was away and was dealing with my wife on the $12K system. After my experience and feeling swindled with my 2nd system I received quotes from 2 other AC companies for under $8K for the same $12K system installed by MJ. This is a very dishonest company and prey on customers who are at a disadvantage. Buyer beware! Their TV ads gall me because they are smiling at you with their hand in your pocket the whole time.
But don't take my word for it, read the dozens of reviews that have the same theme ....,  DISHONESTY!

Came out quickly to repair a broken water line, which was the only positive.

Negatives:

1. Lost the lock key to my crawl space so I have to buy a new lock.

2.  Did not even attempt to fix landscaping they removed.  They removed lighting, a plant, and a small rock wall and left it scattered in the yard.  

Extremely disappointed with their aftercare for the price I paid for them to come out.

A friend of mine used North Meck Plumming.  I didn't just because they could not get out here as early because we had been without water for 2 weeks. They completely restored his landscaping as close to the original as possible.

I felt that the technician was more interested in upselling instead of listening and diagnosing problem.  We had a clog/blockage in drainage piping under house that was causing backup of septic into house (we believe due to construction materials getting into drain from remodel we had just had done in bathroom). We were wanting likes snakes/scoped to make sure clog was resolved and no further issues.  Technician tried to convince us that we needed to repipe drainage pipe for whole house which was not wanted or needed.  We had lived in house three plus years and no issues prior to bathroom remodel.