Best Businesses in Charlotte, NC

I had been having a hard time getting a plumber recommendation for Rock Hill. I needed a new kitchen faucet installed. I resorted to Yelp. The first one that came up with 5 star reviews I called but they didn't want to come all the way to Rock Hill (25 min) for a small job. I called Julian and he put me on his calendar. Then I get a text later that day saying if he finishes with his job early, he can go ahead and come out the next day! Yay!! To his word, he texted me an hour ahead and came out before my appt and put my faucet in. He was very personable and professional. He gas been in business for 40 years so he knows what he is doing. I will be calling him next time I have a plumbing issue! Thanks Julian!

I called and talked to Bret, he came by and looked at my hot water heater within one hour.  Water heater needs to be replaced and it is scheduled for Monday.  Very prompt service.  This company comes highly recommended by my neighbors and I totally agree.

I have used Option One on several occasions now and I have yet to be dissatisfied with a single aspect of anything they have done for me!!! They have responded late at night and early morning, and they respond quickly!!
Their work is quality and they are efficient! Always friendly and above all HONEST!! I'm looking at you Timothy, thank you!
Cannot say enough about Option One!!
Highly recommend them!!

Taylor arrived on time and with a mask on. Not only was he super knowledgeable but he was also friendly. He took his tome to really troubleshoot my issue without trying to upsell me things I didn't need. I thought the estimate was fair and I believe the diagnostic was done with a sense of, this is how I would want to be treated. I appreciated the work he did and would highly recommend this company. The customer service was fantastic; they communicated throughout the whole process. I also like how they send a photo and brief bio if the technician coming to your home prior to their arrival.

I requested a quote for a broken pipe it was leaking but I did not know if it was the sprinkler or city water or sewer. The tech wanted $1200 for a patch on the city water pipe and $2600 for a new water pipe from the street to my home. I thought it was ridiculous.
My irrigation guy happened to drop by as I originally thought it was a leaky sprinkler. We had previously spoken earlier in the week. He confirmed its a leaky city of charlotte water pipe. He said I should find a 24/7 plumber and it should cost $500 or $600. He said to be careful as some plumbers will try to rip you off. I called option 1 and they provided a free quote on the spot for $640 and went to work today.

SUPER SUPER SUPER Service. Great guy, fantastic work, excellent problem solver and very very fair price. ( much better than anybody)!  You can't go wrong!!!

I just want to thank Service Pro for coming out and fixing my hot water today. I was 11 days without hot water trying to go through my warranty and the owners along with John who fixed my water heater saved the day! I highly recommend this company. My family can now enjoy Thanksgiving! Thanks Service Pro. You have a new customer!!

It was my first time using Pure Flow plumbing. After calling 12 other companies for an emergency repair they were the only ones to come right out. The guys Taylor Bridges and Corey  that came out to do the repairs were extremely knowledgeable and professional. They cleaned up after themselves when the work was done, and even went the extra mile of pressure washing the road from where mud  had ran off from where they had to dig a pipe up before they left. Highly recommend them if your in a pinch and want it fixed ASAP

My goodness!  I have had two entirely different plumbing issues in the past month.  Josh was efficient and professional.  He showed me the problem and repaired the stopped toilet at a fair price.  So when my hot water was emptying water through the drain valve I called Charlotte Plumbing again.  Richard was equally as knowledgeable and quickly diagnosed the problem and repaired it on the spot.  I am so pleased to find someone I can trust and is also fairly priced.
Would I hire them again??  I hope I don't have to for a long time BUT YES, I did and I will.  Thank you Charlotte Plumbing

We had a pipe leak inside of our walls that all affected our floors.  The person that was initially supposed to come out was stuck on a job so the owner, Justin, came out.  Joe was there for the rest of the project.  They were professional, straightforward, polite and fixed the issue without trouble.  I definitely recommend this company and will continue to use them for any issues in the future.

Chad did a fantastic job of fixing a patio door that was very difficult to open.   He responded to texts and emails promptly, and showed up on time for the job.  It was a pleasure doing business with him.   Chad will be the first person I call for any future home jobs.

I can't thank and compliment Mike and his son enough for the work he has done for my family. A friend recommend Garvey's Plumbing to me, and I will be sure to recommend Mike to anyone looking for a plumber. Mike is efficient, diligent, honest, and genuine.

Our hot water heater burst and Garvey's Plumbing was out the same day to assess the damage and quote a replacement. The following day they replaced my water heater in a couple of hours. A few months ago, they installed natural gas lines for my gas oven, and it's a similar story: punctual, kind, and quality work.

Garvey's Plumbing is a company you can rely on, trust, and sleep well at night knowing they took care of you.

Seth and Josh were the extremely helpful and knowledgeable. They are brothers with a family owned business which makes it even better. They were very honest and professional! Shawnica called me with appointment updates and was so kind and informative with keeping me up to date! I would absolutely recommended WyattWorks to anyone with any plumbing needs or concerns and wants the job done right, honest and professional.

HIGHLY recommend Brian Long Plumbing! I live in an older house and needed major plumbing work done. The first company I called quoted me $2000.  I asked friends for recommendation and they recommended Brian Long.  I called and am so glad I did! They were able to complete the work at a fraction of the quote I received and did it so quickly! Top notch service and professionalism! I had a leak under my kitchen and put a bucket there to catch the water - Hugh was kind enough to dump the bucket of water out for me!

They capped the 1/2 water line in our basement and rebuilt our upstairs shower faucet, all for a reasonable price.

Had a tub removed in my grandma's house she is 80 and has a hard time stepping over the tub they installed a walk in shower with grab bars for her safety they had the upmost compassion for my mom and remodeled her bathroom for her safety it took a huge worry off my mind i was so worried she would fall but thanks to abetterway for putting me at ease they also followed up a year later for a warranty issue that they took care of at no cost to me! Dustin the owner is a standup guy they have done a few jobs for my friends as well!

We had been having an ongoing issue with a slow and stopped up drain in one of our downstairs bathroom sinks. No matter how much liquid plumber I pour down the drain, the issue would persist! Decided to call in a plumber and was given 3-Way Plumbing as a recommendation from a neighbor. I called late (after hours) on a Saturday and expected to not hear anything until Monday. But on Sunday I received a call from a nice lady that helped me set up an appointment for the next day. They arrived within the 2 hour window I was given, diagnosed and fixed (snaked the drain) the blockage, and all at a price I was happy to pay. I hope I don't have to, but I will definitely use them again for any future plumbing needs.

I've had a lot of work done from this company over this past year and I have a few thoughts, because I want to be honest in my experience with this company.

Pros:
1) Excellent communication
2) super nice people
3) on time, polite and there if you need someone in a pinch

Cons:
-overpriced

I've had a few  plumbing jobs at the house so when we were told about our air ducts we're bad they came out and quoted 14k, the salesman seemed kinda pushy and when explaining made it seem like the ducts will all fall apart that day if we didn't agree. So I said to myself...hmm, that seems high. So I got another quote from another company and it was 10k less for the same work. Now, I feel the plumbing we paid for was overpriced and also makes me think they take advantage of people. I think they do excellent work don't get me wrong but I feel 100% they will always quote on the very high end and gauge the pricing at the same time. It doesn't sit right with me one bit, unless you have to get someone that fast I would say stay away from this company. As many commercials as they have on tv talking about family, they should be ashamed of themselves. That is one family I would not want to be apart of.

Was told needed new ac unit but was only a $165 dollar part when I got a second opinion also was told that the freon was to low but the inside unit was never on to actually check it and when the other guy came out and checked it it was completely fine but bc they didn't have the inside unit on it wouldn't read right called and asked why they said I needed a new unit and was told that when a units so many years old they just replace rather then fix

I felt that the technician was more interested in upselling instead of listening and diagnosing problem.  We had a clog/blockage in drainage piping under house that was causing backup of septic into house (we believe due to construction materials getting into drain from remodel we had just had done in bathroom). We were wanting likes snakes/scoped to make sure clog was resolved and no further issues.  Technician tried to convince us that we needed to repipe drainage pipe for whole house which was not wanted or needed.  We had lived in house three plus years and no issues prior to bathroom remodel.