Best Businesses in Charlotte, NC

Had an issues this morning of hearing water behind an electrical outlet and called Julian's and they gave me advice on what it could be (to save time and money). Minutes later I noticed a little bit of water coming from my outlet. I called them back and Jason immediately came over. He found the source was coming from upstairs and fixed the problem for my neighbor and myself. 10/10 would recommend!

Very pleased with this company, and their customer service.  Very committed to customer satisfaction and making sure the problem is fixed correctly.  Service was prompt, and Johnny and David were very friendly.  I highly recommend this company, and plan on using them for all of my plumbing needs.

I really appreciated the excellent service that Timothy provided us with.  His patience and expertise was a plus.  He was determined to make sure we were satisfied with his work.  Because of Timothy, I will be contacting Option One again.  Thank you for your personal touch and professionalism Timothy!

First let's remember I love good customer service,  E.R. Plumbing  had superb customer service in my recent email inquiry.

I reached out to several local plumbing companies with my dilemma and they were the first to respond out of 10 . I like that they stated there would be a service call fee of $69, I had to ask other companies because they didn't disclose this with their email responses .  The $69 doesn't sound too bad  when you're getting  $89 quotes from others.  What prompted me to write this review with 5stars was because I was asked if I tried plunging my kitchen sink first before utilizing plumbing services . In my mind I was thinking , liquid plumber hasn't worked , hot water with salt, vinegar and baking soda ... you know all the home remedies you see on Google. Why didn't I think of plunging my sink?   Dave was detailed in his email and even listed services  and what I could expect in cost .

First impressions are everything. Definitely adding this business to my contacts

These people are wonderful. Came in assessed the problem. Fixed the problem within an hour. Price was great. If you want something done quick and for a good price highly recommend tgem

Nick was awesome! We just bought an older house so there were quite a few plumbing issues and past 'handyman' fixes to be repaired.

We had cast iron, copper, pex, pvc and he did it all! We removed a wall in our bathroom and he redirected our plumbing to go down a different wall and even crawled up in our tiny attic to secure the cast iron that was falling down.  He also moved our water heater, plumbed in our vanities, set up our shower/handheld valves/diverters.

Can't recommend him and his partner, Burke, enough! Super responsive, punctual, and clean up well after themselves. Plus they were very sweet to our dog who is very curious and all up in their business. We will definitely be using them when we get around to doing our other bathroom!

I recently purchased a home with a busted water heater :(....Service Pro Plumbing came highly recommended! They were flexible with my schedule and installed a new water heater in less than an hour. They even took the old one away! Couldn't have asked for a better experience

I had an obvious underground water leak in the front of my property. The sidewalk, that divides the the grass along my front curb from the lawn on my property was showing (leaking) water. Angelo from Pure Flow Plumbing in Cover, SC immediately diagnosed the problem. He said it most likely was the main water line that feeds into the house and that a tree root probably damaged the line. He was right. Unfortunately this line was under the concrete sidewalk. Angelo did a great job cutting a narrow path through the concrete, locating the broken section of water line and replacing that section. He then repaired the side walk by poring concrete and smoothing it out. Had it not been for rain, he would have finished the entire job in one day. It was great having an obviously experienced, knowledgeable person who was able to do both repairs. As a bonus, Angelo was also prompt, courteous and professional. I highly recommend Pure Flow!  (Al. Ft. Mill, SC)

I bought an income property in Charlotte North Carolina area and we live in Los Angeles. Our real estate agent recommended Charlotte plumbing. I follow through with all the work that they said they would do and everything turned out awesome, thank you for your services

I called at 8pm they would have came out rite away for a fee but I said it could wait they showed up at the time we agreed on . Lundon was my tech very knowledgable we discussed all my options was a tad pricey but you get what you pay for and it was worth it I got a new well pump new bladder tank and hot water heater took bout 5 1/2 hrs . Great job Lundon

Chad was great! It's so hard to find people who know what they're doing and who actually communicate. Chad was in touch regularly about our job. He showed up on time. Did excellent work. And was just generally a pleasure. There is a good reason he has Professional in the name of his business.

I did not need Mr. Garvey's services as I just bought a new home,  but being unfamiliar with North Carolina's winters I thought I would ask him his opinion of how to deal with my water heater through the winter months.

He did a great job answering my questions, very friendly and appreciated his kind attitude and helping demeanor.   If I do need a plumber I would be using him based on that alone -- sometimes what a person does for you without any services in return tells you about their quality before you even need to use them.  Mr. Garvey passed that test with flying colors, and I would recommend him highly.

Great company; I know these awesome individuals on a personal level, and I know that their level of work is very strong and efficient.

We had Mike Walker with Brian Long Plumbing to our home today. We had a leaking sink fixed and a new toilet and pedastal sink installed. The work, advice and professionalism was outstanding. I highly recommend this company. It is nice to have someone so pleasant and who also really puts pride in his work at the same time.

Fast, responsive, affordable, kind. Everything I look at when trying to find a service provider. They arrived on time and were very nice, quick and efficient. I will be using them for any other plumbing issue we have!

This company installed a water heater for us. Part of their sales pitch is to service and clean/flush for the life of the unit.  Is the heater is having some problems and needs it's first service and this company won't call me back. I have texted Dustin Williams and called, he hangs up on me and tells us we have the wrong number. Don't do business with this company unless you don't care about service after the install. Any implied warranty from them is useless.

he/they handled my changing my back-flow preventer outside & went above the service required to fix the problem. made it so we can remove the brass preventer in the winter to keep it from freezing. cool fix. loosen a couple of big nuts and take it off!
ask for lucas!

The only positive I can think of is the tech came quickly.

After he arrived, he took a walk around my house, using his infrared thermometer to check my vents. Then he looked at the unit in the backyard and came back with Well, I think because of the way your vents are positioned in your house, you aren't getting cool air. If I were you, I would start saving 10 grand now to replace that unit.

A month later, I had a local handy man come out to do some other work and I asked him to check out my AC. He said he didn't know AC systems well, but he could do basic cleaning. He pulled open the intake vent, reached in and found some debris from our renovation was blocking access to the AC unit. He pulled out the debris, replaced the filters and within an hour, my temperature dropped 10 degrees.

To go from planning to spend $10k on a new unit (which, btw, are more like 3 grand. I guess M-J thinks they can charge another $7k for being punctual) to having my problem fixed with $60 in filters and cleaning, was a massive weight off my shoulders. If given the choice of having no heating/air or hiring Morris-Jenkins to come out again, I would rather sit in a sauna/icebox than give them another dime.

As relieved as I feel now that I don't have to spend 10 grand on a new unit, I still regret paying Morris-Jenkins the $90 consult fee (which, you have to pay for them to leave your house. I thought I was going to get an invoice and pay that but his words were I can't leave until you pay me).

Jim Dickerson is a helluva guy. I worked there for nearly four years, and was never asked to do anything illegal or unethical.  You get what you pay for, and the prices we charged were fair by market standards.  I left after a major contract cancelled, but would have stayed otherwise. I hope that the family has continued with his vision since he has stepped back in terms of management.

I was having issues and called this place to come out to inspect.  This was on Wednesday and the guy told me someone would be here on Thursday. Great!  Waited all day on Thursday, no one showed. I called them back and they said I was on the schedule for Friday (even though I received my text).  So, whatever, Friday it is.  Now after waiting all day again, no one showed up and I received another text to see we'll see you tomorrow (meaning Saturday).  These people have no clue of what they are doing.  Go somewhere else!