Best Businesses in Charlotte, NC

Julian and his team showed up on time.  They wore masks and were respectful of our home.  They completed a laundry list of tasks that needed attention.  All were fixed with care in a short amount of time.  In addition, they took the time to explain to me and my wife what the issue was with each problem.  Best part is they gave us steps to properly maintain our disposal, drains and faucets to save us money in the future.  We are telling all of our neighbors we have company we can depend on for plumbing needs.
Highly recommend!

I have used this plumbing service twice now.  The latest was for a replacement gas water heater.  This was a 75 gallon behemoth for a residence.  All hours not only procuredvyhe water heater in one day but could have installed in that time frame also, if not for us not at home.  Regardless, they installed that gas water heater in two hours and with no disruption to our routine.  They are extremely professional in attitude and skills.  I recommend them for any of your plumbing needs.

Option One Plumbing helped me with a clogged drain in my kitchen sink and I am very happy with the service. From arranging the visit to the actual work, the whole process went very well. Daniel performed the service and was very professional and unfailingly courteous. I highly recommend Option One Plumbing.

Customer Service was impeccable across the board - called & left message (on a Sunday evening) which was responded to within 10-minutes.  Mike W. followed up with a call to say that he was on his way and on-site service was as good as it gets.  Very satisfied across the board and will use again if need arises.

I requested a quote for a broken pipe it was leaking but I did not know if it was the sprinkler or city water or sewer. The tech wanted $1200 for a patch on the city water pipe and $2600 for a new water pipe from the street to my home. I thought it was ridiculous.
My irrigation guy happened to drop by as I originally thought it was a leaky sprinkler. We had previously spoken earlier in the week. He confirmed its a leaky city of charlotte water pipe. He said I should find a 24/7 plumber and it should cost $500 or $600. He said to be careful as some plumbers will try to rip you off. I called option 1 and they provided a free quote on the spot for $640 and went to work today.

Easy and fast install of the tankless water heater.  Price was reasonable, and he helped out with our basement grinder too!  Thanks!

I needed a plumber on a Saturday.  Will came highly recommended. Ordinarily he wouldn't came out to Gastonia but I'm glad that he did this for us. He worked quick and got my outdoor line fixed properly.  I would recommend him to anyone and definitely would use again myself! Thanks for the great service Will!

It was my first time using Pure Flow plumbing. After calling 12 other companies for an emergency repair they were the only ones to come right out. The guys Taylor Bridges and Corey  that came out to do the repairs were extremely knowledgeable and professional. They cleaned up after themselves when the work was done, and even went the extra mile of pressure washing the road from where mud  had ran off from where they had to dig a pipe up before they left. Highly recommend them if your in a pinch and want it fixed ASAP

Excellent service on a blocked main-line.  Showed up on time, dispatch called me 30 minutes ahead of time. Team had the right equipment (camera, power snake, wax rings, etc...) on-hand and got the job done.  They were straight forward with the job, pulled the toilet, ran the camera, ran the snake, cleared the line, re-installed the toilet, cleaned-up and left me with a smile on my cheeks!

We have had Charlotte Plumbing visit us 2x in the last 8 months, the first time was for ROOT intrusion on our main line, the second was for blocked main for flushed products.  In both instances we had the work done quickly and cleanly.  

The root-intrusion required them to dig up the front yard and replace the pipes.  They showed up at 8am and were done by 4pm. Flushing toilets and taking showers by 5pm.

The team members that arrived were clean and picked up after themselves, if they dropped something on the floor they picked it up.

The only work I had to do was give the house a mop afterwards for good sanity!

We had a pipe leak inside of our walls that all affected our floors.  The person that was initially supposed to come out was stuck on a job so the owner, Justin, came out.  Joe was there for the rest of the project.  They were professional, straightforward, polite and fixed the issue without trouble.  I definitely recommend this company and will continue to use them for any issues in the future.

Chad was great! It's so hard to find people who know what they're doing and who actually communicate. Chad was in touch regularly about our job. He showed up on time. Did excellent work. And was just generally a pleasure. There is a good reason he has Professional in the name of his business.

Loved that they show up in masks!  Mike and his son are great at what they do and very thoughtful.  I would highly recommend them to anyone needing a plumber!  On time and reasonable prices.

The plumbing install went great. We added a new water softener. However the installer added a four way plug to an outlet under our crawl. This outlet was connected to our condensate pump for hvac. It's been throwing a breaker daily for 2 weeks. They say they can at fox they aren't electricians. This situation was created by this very statement

Tired of crawling under my house to reset the breaker.

We had Mike Walker with Brian Long Plumbing to our home today. We had a leaking sink fixed and a new toilet and pedastal sink installed. The work, advice and professionalism was outstanding. I highly recommend this company. It is nice to have someone so pleasant and who also really puts pride in his work at the same time.

Fast, responsive, affordable, kind. Everything I look at when trying to find a service provider. They arrived on time and were very nice, quick and efficient. I will be using them for any other plumbing issue we have!

Had a tub removed in my grandma's house she is 80 and has a hard time stepping over the tub they installed a walk in shower with grab bars for her safety they had the upmost compassion for my mom and remodeled her bathroom for her safety it took a huge worry off my mind i was so worried she would fall but thanks to abetterway for putting me at ease they also followed up a year later for a warranty issue that they took care of at no cost to me! Dustin the owner is a standup guy they have done a few jobs for my friends as well!

We had been having an ongoing issue with a slow and stopped up drain in one of our downstairs bathroom sinks. No matter how much liquid plumber I pour down the drain, the issue would persist! Decided to call in a plumber and was given 3-Way Plumbing as a recommendation from a neighbor. I called late (after hours) on a Saturday and expected to not hear anything until Monday. But on Sunday I received a call from a nice lady that helped me set up an appointment for the next day. They arrived within the 2 hour window I was given, diagnosed and fixed (snaked the drain) the blockage, and all at a price I was happy to pay. I hope I don't have to, but I will definitely use them again for any future plumbing needs.

My air wasn't cooling correctly so I had Morris-Jenkins come out. I was able to get an appointment the next day. They came within their four hour window. The guy was very thorough but treated me like I was incompetent. I would have appreciated a little more professionalism. It also seemed like they were just trying to up-sell me on items.

Update: I had a second and third opinion come. They both disagreed with a lot of what Morris-Jenkins said. In retrospect, it seems like Morris-Jenkins tried to scare me on their original visit to sign with them immediately. The service supervisor did email me about this review to try to remedy the situation. I followed up, but have get to hear back. Please take caution when dealing with them. I really recommend a second or third opinion!

I have had two recent instances that needed an electrician quickly.  I called Jim Dickerson Co. And they were Johnny on the Spot.  I had appointments within 48 hours both times.  They are great to work with.  Their reps in the office and in the field are both so professional, friendly, and courteous.  They send reminder emails not only about your appointment, but when the rep/tech is on their way to your residence so you can be prepared for them.  

One of the best things is their pricing.  Pricing is in line with others or better.  You certainly get what you pay for, and they do not try to up sell you to items/work you don't need.  Their work is thorough and in my opinion, up to anyone's standards.  

I would recommend them to anyone looking for a first class experience.

I was having issues and called this place to come out to inspect.  This was on Wednesday and the guy told me someone would be here on Thursday. Great!  Waited all day on Thursday, no one showed. I called them back and they said I was on the schedule for Friday (even though I received my text).  So, whatever, Friday it is.  Now after waiting all day again, no one showed up and I received another text to see we'll see you tomorrow (meaning Saturday).  These people have no clue of what they are doing.  Go somewhere else!