Best Businesses in Charlotte, NC

I originally made a negative post about this company, due to a scheduling issue. Jason reached out to me ASAP and turned out there was a personal issue going on (we all have those) then Jason went above and beyond to make up for the missed appointment by making sure he was there the next day. I would use this company again and will recommend!

We had a toilet that leaked and ran and ran and ran and ran.  We tried to replace the stopper ourselves, but to no avail.   So, we called a plumber.  Never quite know which service to call, but based on the Yelp Reviews, this one looked good.  They came and basically told us that they would have to rebuild the toilet and that they would be back in about a week, after the parts arrived.  Well, they did exactly what they said they would. They always called in advance and it took about 30 minutes to fix the toilet. The bill was $180.  The toilet was about ten years old, so I am not surprised that it was in need of some repair!    All in all, I would recommend them.  Nothing out of line here.

After managing with low water pressure, ongoing shower faucet issues and a kitchen faucet that was letting out a trickle of water, I called around and found Option One.  I am so glad that I did! Ted came out the next day, diagnosed the kitchen faucet issue (not a leak, but a likely replacement), addressed water pressure issues while there and gave me options on the shower faucet issue. What most impressed me is that Ted took the time to explain options, gave me a recommendation on the kitchen faucet and wanted to answer questions.  Did I mention that they give a FREE estimate (no trip fee) and held to it.  There were no surprises, and the work was done quickly and professionally!  What I most appreciated is that before the technician shows up, they text you a picture and name, along with their estimated time of arrival.  After many years trying to find a consistent plumber that provides good service at a reasonable price, I've found Option One!

Woke up to a flooded kitchen after washing clothes. My mother used ER in the past and she said to give them a call. I was connected to a plumber within 10 mins of my call. Jason H immediately knew what the issue was and was at my house in an hour. He spent about 20 minutes at my house and recommended some treatments to help assist me in the future. He also gave me pricing/estimates if they needed to come back out and fix what he thought were tree vines growing into the septic line. He was super friendly in my time of crisis and it was much appreciated. Being a homeowner things will go wrong, but its nice to have a friendly face let you know everything will be okay. I highly recommended ER!

Terrific, very knowledgeable plumbers. Highly recommend. They came out right away for a plumbing emergency and did a great job fixing everything.

Easy and fast install of the tankless water heater.  Price was reasonable, and he helped out with our basement grinder too!  Thanks!

I just want to thank Service Pro for coming out and fixing my hot water today. I was 11 days without hot water trying to go through my warranty and the owners along with John who fixed my water heater saved the day! I highly recommend this company. My family can now enjoy Thanksgiving! Thanks Service Pro. You have a new customer!!

It was my first time using Pure Flow plumbing. After calling 12 other companies for an emergency repair they were the only ones to come right out. The guys Taylor Bridges and Corey  that came out to do the repairs were extremely knowledgeable and professional. They cleaned up after themselves when the work was done, and even went the extra mile of pressure washing the road from where mud  had ran off from where they had to dig a pipe up before they left. Highly recommend them if your in a pinch and want it fixed ASAP

Highly recommend! Quality service and the best price in town. After our hot water heater went out a week ago I started price quoting different companies and having them come look at the situation to evaluate themselves. My hot water heater being in the attic of a two story home, I started getting extra $ quoted for this that and the other as necessary or up to worst case scenario. Charlotte Plumbing did not. Staff was very upfront about pricing and possible needs without gouging me. The job ended up costing a whole $1000+ less than what I was quoted by one of the Top Guys in Charlotte!!!!!! From the beginning to the end of my experience, the quality of customer service provided by Damien, Christina, James and Justin should be the industry standard. Great job guys, and thank you!

-Christian and Jen

Tim was very helpful giving us the financial part of this and making it not quite so bad.  Especially compared with Morris Jenkins and their absurd quote.   I am very pleased with the outcome and highly recommend this company.   We've already talked to them about a tankless hot water heater.   Give them a call!!

Chad was great - responsive, reliable, thorough. Friendly and gave me a few extra pointers before he left. Would definitely recommend.

I can't thank and compliment Mike and his son enough for the work he has done for my family. A friend recommend Garvey's Plumbing to me, and I will be sure to recommend Mike to anyone looking for a plumber. Mike is efficient, diligent, honest, and genuine.

Our hot water heater burst and Garvey's Plumbing was out the same day to assess the damage and quote a replacement. The following day they replaced my water heater in a couple of hours. A few months ago, they installed natural gas lines for my gas oven, and it's a similar story: punctual, kind, and quality work.

Garvey's Plumbing is a company you can rely on, trust, and sleep well at night knowing they took care of you.

COMPLETELY SATISFIED!!! WORK and PRICING was top notch. I reached out about a toilet issue this morning around 7am. I was contacted back within seconds. Rebecca set everything up and was very knowledgeable she kept me posted on the arrival of my plumber through email. And before 10am the job was done and cleaned up like they were never even here, and our men's toilet is finally FIXED. Mike Orlando was amazing and so easy to deal with, quick worker and very professional. Mike knows what he's doing and you can tell he takes pride in his work. Thank you WyattWorks Charlotte and Mike Orlando for the awesome job and helping getting our toilet fixed. Our male employees and customers thank you!

I called Brian Long Plumbing for a plumbing problem with my toilet. Best call I made! My toilet tank had cracked and I needed a new installation. This company is a hidden gem! I had made a dozen calls, starting with the most highly rated. None could help. Brian is extremely busy but squeezed me in for a 24 hour turnaround time. Extremely knowledgeable and honest to a fault. He has been in business for a decade. He was able to uninstall and install a new toilet in under 90 minutes, was the most reasonably priced and takes extreme pride in his work. I would absolutely recommend Brian to anyone needing a plumber and he will be my first call if ever needed again.

Very professional. Provided cost savings ideas and suggestions for how to maximize our budget for future projects. I would highly recommend this firm.

This company installed a water heater for us. Part of their sales pitch is to service and clean/flush for the life of the unit.  Is the heater is having some problems and needs it's first service and this company won't call me back. I have texted Dustin Williams and called, he hangs up on me and tells us we have the wrong number. Don't do business with this company unless you don't care about service after the install. Any implied warranty from them is useless.

I was calling to get a RFP for swapping out a black flow preventer. Would not give an estimate unless came out to the sight for a 90 dollar estimate fee.
It's an above ground device which is standard. Have two other companies who gave estimates and one of which is coming without a fee.

We are extremely pleased with Morris Jenkins and their service team. We have been using MJ for 2 years and everyone person we have dealt with is courteous and explain any issues that may need to be repaired. We had Chris S come by yesterday for a HVAC check on a  new house we just purchased and he was helpful in discussing the items that needed to be fixed and those that could wait.
Recommend the company without hesitation.

I have had two recent instances that needed an electrician quickly.  I called Jim Dickerson Co. And they were Johnny on the Spot.  I had appointments within 48 hours both times.  They are great to work with.  Their reps in the office and in the field are both so professional, friendly, and courteous.  They send reminder emails not only about your appointment, but when the rep/tech is on their way to your residence so you can be prepared for them.  

One of the best things is their pricing.  Pricing is in line with others or better.  You certainly get what you pay for, and they do not try to up sell you to items/work you don't need.  Their work is thorough and in my opinion, up to anyone's standards.  

I would recommend them to anyone looking for a first class experience.

I was having issues and called this place to come out to inspect.  This was on Wednesday and the guy told me someone would be here on Thursday. Great!  Waited all day on Thursday, no one showed. I called them back and they said I was on the schedule for Friday (even though I received my text).  So, whatever, Friday it is.  Now after waiting all day again, no one showed up and I received another text to see we'll see you tomorrow (meaning Saturday).  These people have no clue of what they are doing.  Go somewhere else!