Best Businesses in Charlotte, NC

Very friendly and efficient ! But am actually shocked at how expensive it was for them to fix two toilets in under 30 minutes??!... Overall great customer service thought

Thanks again guys!

These guys are amazing. I had a leaking sink underneath. They were there in an hour and fixed it right up. I would say YES to using them.

They provided quotes that were totally ridiculous.  Beware of someone that comes to your house for a consultation  this means up sell at over prices.  They wanted $7k to replace our main pipe.  I got it done by someone else for $1k.  Don't waste your time with them.

I was looking to have a water filtration system installed to remove all the chlorine that is in my city water.  Lance at ER came out and did my free estimate and eventually the install. (I research several other companies).  Lance was very professional and did a great job.  There staff is well trained and the company does continuing education for all its employees.  If we ever need plumbing services in the future we will be calling ER.

Expensive for what this is! they wanted for  charge me almost 700$ for installing a home water filter system and other places were cheaper so i went w other company instaed

Nick is the best!! Came out, in between jobs, 45 minutes after I called and a local plumber bailed.
Helped my SO move the vanity and even gave us some nails to put the molding back.
Can not recommend this gentleman more. Seriously, we are moving to Cornelius in two weeks and he saved us not coming in to a master bath without plumbing. Will only recommend and use this guy going forward.

I just have to say that I am soooo happy that I found This on Yelp! My family and I just moved into a rental property and the owner and his wife took jobs overseas so they aren't in the country and there isn't a property management company! Let's just say things have been extremely hectic and stressful with different issues that have come up one of them being that our toilet started backing up on the main floor and then the next day it was leaking into the apartment that's in the finished basement so we panicked and turned off all of the water! Which means we couldn't use the bathroom, shower nothing! The owner subscribed to American Home Shield and I called and reported the plumbing problem right away! They told me that I had to pay $107 for the service request and then wait until the contracted company called and set up an appointment! Well we ended up having to wait 3 days! The plumber finally came out and told us that it seemed to be an issue but that he wasn't able to do anything about it until we removed the mulch ourselves and that we were responsible for doing it and digging up the clean out! We were told once we found the valve and they could get complete access to it they will return!! I started to have a meltdown because I had no idea what or where this clean out was located and I had no idea what steps to take next!! He basically came and did absolutely nothing! At this point, I was so frustrated and desperate for a resolution! I mean I was using a bottle of water just to try and wash my hands and also had waste in the toilet that I couldn't flush! It was a very horrible experience! I found Will and Christine the owners of Service Pro plumbing and when I tell you I'm sooo glad I found them!! Will showed up extremely quick because he knew it was an emergent situation! He was very kind,professional,honest,trustworthy, punctual, thoughtful, caring, attentive patient,compassionate, detail oriented and most importantly competent in his knowledge and skill in the area of plumbing! He went ABOVE and Beyond my expectations and even took the time to educate us along the way! He basically told us that the first plumber incorrectly diagnosed the problem! What he found out was that it was a major issue on the city's side. He noticed that it was backed up which meant that the city had to come and fix it! And guess what Will said next!? He goes well I'll be honest I can do this job for you, snake the drain and get everything unclogged and charge you $400 OR we can call the city and report my findings and they will send someone out right away to fix it for free!! Do you know that Will even took the time to call the city of concord and explain to them what the problem was!?? Before he left, Will also gave me another tip and said to request that the city use a camera to get a better look in order to assess the damages accurately! The city workers showed up within 30min and found out that it was their issue, roots from a tree grew inside of the pipe which caused a blockage, they cleared it right away but unfortunately they will have to come back rip up the driveway and replaced the pipe because it's cracked but most importantly we were instructed to turn the water supply back on and we are allowed to finally FLUSH without worry AGAIN!! Lol He was such a blessing in disguise! He could've easily took complete advantage of the situation and my lack of expertise instead of giving us options! Yes, he could've just fixed it and charged me all of that money but instead he was so honest and definitely cared less about greed and more about saving us money which says a lot about his character and I was soooo thankful for him keeping it real with me! He only charged me $63 for the initial consultation fee and that's it!! I just want them to know how much I truly appreciate what they did for us! I would highly recommend him and his wife for all of your plumbing needs trust me you will not be disappointed!! I would definitely use them again and trust that I now have their business card tucked away for any other future issues with plumbing!

I had an obvious underground water leak in the front of my property. The sidewalk, that divides the the grass along my front curb from the lawn on my property was showing (leaking) water. Angelo from Pure Flow Plumbing in Cover, SC immediately diagnosed the problem. He said it most likely was the main water line that feeds into the house and that a tree root probably damaged the line. He was right. Unfortunately this line was under the concrete sidewalk. Angelo did a great job cutting a narrow path through the concrete, locating the broken section of water line and replacing that section. He then repaired the side walk by poring concrete and smoothing it out. Had it not been for rain, he would have finished the entire job in one day. It was great having an obviously experienced, knowledgeable person who was able to do both repairs. As a bonus, Angelo was also prompt, courteous and professional. I highly recommend Pure Flow!  (Al. Ft. Mill, SC)

My goodness!  I have had two entirely different plumbing issues in the past month.  Josh was efficient and professional.  He showed me the problem and repaired the stopped toilet at a fair price.  So when my hot water was emptying water through the drain valve I called Charlotte Plumbing again.  Richard was equally as knowledgeable and quickly diagnosed the problem and repaired it on the spot.  I am so pleased to find someone I can trust and is also fairly priced.
Would I hire them again??  I hope I don't have to for a long time BUT YES, I did and I will.  Thank you Charlotte Plumbing

I had a leaky toilet. I put in a request to my home warranty company, who connected me to another plumbing service that I won't name. I tried contacting them 3 times and only got voice mail. Late yesterday evening I finally got a text stating they had no availability before next Tuesday.

A few minutes later, I was on my porch and saw a truck for Option One in my neighborhood, so I gave them a call. They got someone out to see me today..Daniel. Daniel was prompt, thorough,  and even came back in once he left because I had a question. He was very patient with me and explained all he was doing. Will defintely utilize them in the future.

Thanks Daniel!

Chad did a fantastic job of fixing a patio door that was very difficult to open.   He responded to texts and emails promptly, and showed up on time for the job.  It was a pleasure doing business with him.   Chad will be the first person I call for any future home jobs.

I did not need Mr. Garvey's services as I just bought a new home,  but being unfamiliar with North Carolina's winters I thought I would ask him his opinion of how to deal with my water heater through the winter months.

He did a great job answering my questions, very friendly and appreciated his kind attitude and helping demeanor.   If I do need a plumber I would be using him based on that alone -- sometimes what a person does for you without any services in return tells you about their quality before you even need to use them.  Mr. Garvey passed that test with flying colors, and I would recommend him highly.

Fantastic service! Worked me into the schedule and was out within hours. Jeremy can and quickly assessed and gave me several options. The leak is gone and the price was fantastic!

HIGHLY recommend Brian Long Plumbing! I live in an older house and needed major plumbing work done. The first company I called quoted me $2000.  I asked friends for recommendation and they recommended Brian Long.  I called and am so glad I did! They were able to complete the work at a fraction of the quote I received and did it so quickly! Top notch service and professionalism! I had a leak under my kitchen and put a bucket there to catch the water - Hugh was kind enough to dump the bucket of water out for me!

I called because I had a broken sewer main.  Cain's couldn't come until the afternoon, so I called another plumber.  The other plumber told me that I needed to replace the entire sewer main to the street $$$.  
Cain's came as promised.  He and his partner spent time talking with me and diagnosing the problem.
They suggested contacting the city and having the city find and open their cleanout at the street to prove that it was not the city's problem.
The city came and fixed the problem for free.
WOW - I will hire these guys the next time I need a plumber.  If it weren't for Cain's correctly diagnosing the problem and telling me what to say to the City of Kannapolis, I would have had a huge repair bill.
Cudos to Kannapolis City.  They came within a few hours of my phone call.

Had a tub removed in my grandma's house she is 80 and has a hard time stepping over the tub they installed a walk in shower with grab bars for her safety they had the upmost compassion for my mom and remodeled her bathroom for her safety it took a huge worry off my mind i was so worried she would fall but thanks to abetterway for putting me at ease they also followed up a year later for a warranty issue that they took care of at no cost to me! Dustin the owner is a standup guy they have done a few jobs for my friends as well!

Ask for Tom. A real pro and you don't see that very much these days. He is very knowledgeable and friendly.

I should have read the reviews first. Most of them reference high prices.
Friday July 2, I noticed water dripping under my house. Morris Jenkins tech came out Trip charge was $89 or repair quote was $365 and no trip charge (yeh right)
Holiday weekend coming and no water. I recently had injury not allowing me to access under my house. So against my better judgement and not wanting to waste  $89 trip charge fee. I said ok.     The issue was a tee connecting the pipes had gone bad, at most $5.00 at Lowes. The Tee was replaced and the Tech found another one and replaced it as well. Then found another one and asked me if I wanted him to replace it. Stupid me I figured as long as he was there. Well I got charged another $365. I had heard several years ago about Pex pipe and fittings going bad and that was what the tech told me was happening. The tech did a good job and only spent a hour at the most so I have no complaint about his work and his honesty.  But $720 for a hours work and his driving time which is only less than 40 minutes. Basically charging me 600 dollars an hour. That is on Morris Jenkins. Two hours after they left another pipe fitting broke and no water again. This time my 19 year old son who knows nothing about plumbing went to Lowes and replaced two more fittings. It cost $ 10 dollars. Again the tech did a good job but the company is giving the tech's a bad name.  They also gave me a quote for replacing all the pipes under the house $6000  - $8000 + . Cost of a good used car or a really nice down payment on a new house or two brand new refrigerators.  I'm not saying the pipes don't need replaced. Maybe yes maybe no. but I will research that first but mainly because its Morris Jenkins saying I need it done. If they pay there tech's $100 per hour ????? Don't think that much. That still leaves Morris Jenkins a $500 profit for one job. What I see on other posted reviews is A joke Rip off Bad Experience Cost you an arm and a leg On and on. Over 75% of the reviews are negative and mostly regarding their cost.  My fault I guess when you retire you have to be a lot more careful that $720 is close to half what I make on Social Security in a month. Shame on me ! Shame on them! I did call to talk to a supervisor no return call yet.

Jim Dickerson has been handling ALL my plumbing need since late 70's early 80's.  They are always professional, prompt and efficient. They just spent 4 hours at my house today cleaning up a problem that was covered up by the people I bought my townhome from.  I cannot imagine calling another plumbing company.   His daughters are wonderful and so friendly and professional.  You will be happy you called them!!!.  I SING THEM PRAISES

I felt that the technician was more interested in upselling instead of listening and diagnosing problem.  We had a clog/blockage in drainage piping under house that was causing backup of septic into house (we believe due to construction materials getting into drain from remodel we had just had done in bathroom). We were wanting likes snakes/scoped to make sure clog was resolved and no further issues.  Technician tried to convince us that we needed to repipe drainage pipe for whole house which was not wanted or needed.  We had lived in house three plus years and no issues prior to bathroom remodel.