Best Businesses in Charlotte, NC

I originally made a negative post about this company, due to a scheduling issue. Jason reached out to me ASAP and turned out there was a personal issue going on (we all have those) then Jason went above and beyond to make up for the missed appointment by making sure he was there the next day. I would use this company again and will recommend!

All Hours indeed! They came out and assisted me at like 6:00am. I am not a morning person but the fact that they were able to accommodate filled my morning with joy. Timely, friendly and highly recommended.

Got quoted on 5/11, service scheduled for 5/13. Plumber had to leave early on 5/13 due to family emergency, which is understandable. Came back on 5/16 and worked all day but couldn't finish because he didn't have all the parts he needed because of a truck swap; said he'd come back 5/17 @ 8:30am. As of 10am he's still not here and not answering his phone. Three trips and unresponsive for a simple job? C'mon now, had high hopes because of the glowing reviews.

Edit: They went the extra mile to make it right.

No one likes dishing out money but the company was quick, priced right, and technician Lance was super professional and nice.  Thank you.  I will call them first next time.

Not professional at all. Long story short with out naming people the tech said  he would do our job. Called him to set it up and he said to me on the phone he would do it no problem and to call the office to schedule. Called the office after going over everything we needed done for our remodel she got our address and said she would have to call the tech to verify. Guess she told him not to do it cause she called me back and said we live to far away. We are only 25 minutes from their office. What a joke. They did our friends house which is less than 10 minutes away. Not very professional to tell me and the contractor you would do the job just to have just to have a secretary change your mind. On a better note you want professional service from the office to the tech's coming out call FatMan Plumbing Pros in Waxhaw. They had no issue coming to our house and we are further away from their office. Also according to Carolina Plumbing Prwebsite they go all the way to Gastonia and further but you can't come to Marshville in the same county your office is in. That 25 minutes into Charlotte may take you a hour to drive when the 25 minutes to my house will only take you 25 minutes. You realize how much gas is now and we weren't even getting estimates we were giving you the work. Would have been easy money.

Not professional at all. Long story short with out naming people the tech said  he would do our job. Called him to set it up and he said to me on the phone he would do it no problem and to call the office to schedule. Called the office after going over everything we needed done for our remodel she got our address and said she would have to call the tech to verify. Guess she told him not to do it cause she called me back and said we live to far away. We are only 25 minutes from their office. What a joke. They did our friends house which is less than 10 minutes away. Not very professional to tell me and the contractor you would do the job just to have just to have a secretary change your mind. On a better note you want professional service from the office to the tech's coming out call FatMan Plumbing Pros in Waxhaw. They had no issue coming to our house and we are further away from their office. Also according to Carolina Plumbing Prwebsite they go all the way to Gastonia and further but you can't come to Marshville in the same county your office is in. That 25 minutes into Charlotte may take you a hour to drive when the 25 minutes to my house will only take you 25 minutes. You realize how much gas is now and we weren't even getting estimates we were giving you the work. Would have been easy money.

Nick was awesome! We just bought an older house so there were quite a few plumbing issues and past 'handyman' fixes to be repaired.

We had cast iron, copper, pex, pvc and he did it all! We removed a wall in our bathroom and he redirected our plumbing to go down a different wall and even crawled up in our tiny attic to secure the cast iron that was falling down.  He also moved our water heater, plumbed in our vanities, set up our shower/handheld valves/diverters.

Can't recommend him and his partner, Burke, enough! Super responsive, punctual, and clean up well after themselves. Plus they were very sweet to our dog who is very curious and all up in their business. We will definitely be using them when we get around to doing our other bathroom!

I just want to thank Service Pro for coming out and fixing my hot water today. I was 11 days without hot water trying to go through my warranty and the owners along with John who fixed my water heater saved the day! I highly recommend this company. My family can now enjoy Thanksgiving! Thanks Service Pro. You have a new customer!!

It was my first time using Pure Flow plumbing. After calling 12 other companies for an emergency repair they were the only ones to come right out. The guys Taylor Bridges and Corey  that came out to do the repairs were extremely knowledgeable and professional. They cleaned up after themselves when the work was done, and even went the extra mile of pressure washing the road from where mud  had ran off from where they had to dig a pipe up before they left. Highly recommend them if your in a pinch and want it fixed ASAP

Charlotte Plumbing fix my problem in one day. They did not waste time, did not have to call and see if something match something else. They came to my house (on time) yanked out the thing that was broken and brought back a new unbroken thing and installed said thing.The job was done quick and the plumber was courteous, taking off his shoes before entering without being asked! Charlotte plumbing operates with attention to detail, these people are the real deal!

We had a pipe leak inside of our walls that all affected our floors.  The person that was initially supposed to come out was stuck on a job so the owner, Justin, came out.  Joe was there for the rest of the project.  They were professional, straightforward, polite and fixed the issue without trouble.  I definitely recommend this company and will continue to use them for any issues in the future.

I've used Chad multiple times for projects around my house and cannot recommend him highly enough.  He is responsive, shows up on time every time, does great quality work and his pricing is fair.  I've had him complete a variety of projects to installing hardware on my walls, electrical work (new lights, outlets), assembled/installed furniture and a variety of other projects around the house.  He is a true professional and you won't regret leveraging him for your projects!

I cannot say enough wonderful things about Mike Garvey Plumbing.  I have called on Mike two times in the past 2 months for work I needed done at my home.  Mike is very prompt, professional and knowledgeable.  I work full time so it's crucial that I can make an appointment and have the service person show up when they say they are going to so my whole day workwise is not shot (on top of a plumbing bill to boot!!)  Mike has been here exactly when he says he will be - And he always calls prior to the appointment letting me know he is on his way which is an added bonus.  He is very friendly (not intimidating) and very knowledgeable and explains things so 'a woman can understand'!  Being a woman -not knowing much about plumbing I always worry service folks will take me to the cleaners as I do not know when something can or can't be fixed or to what extreme the repair should be - aka $$$!   Do not hesitate to call on Mike Garvey Plumbing - no matter how big or small your request is.  He is AMAZING!   And at a very fair price!

I had a good experience.  What I had was not an emergency - just a leaky shower head where I couldn't remove the handle. Thankful they were able to get it off and replace the cartridge and washers at a reasonable price.

HIGHLY recommend Brian Long Plumbing! I live in an older house and needed major plumbing work done. The first company I called quoted me $2000.  I asked friends for recommendation and they recommended Brian Long.  I called and am so glad I did! They were able to complete the work at a fraction of the quote I received and did it so quickly! Top notch service and professionalism! I had a leak under my kitchen and put a bucket there to catch the water - Hugh was kind enough to dump the bucket of water out for me!

I've used Cain's twice after moving into my new home. They helped with a leak in my shower drain and installing a new toilet. Both times were super easy to setup an appointment with and they met their time window. Each tech was super helpful and quick. I was super impressed and will be using them for all future plumbing work.

I had a real plumbing emergency upon returning from vacation. My upstairs toilet overflowed severely. Justin provided excellent customer service via the telephone. Walking me through how to shut off my water in my home and advising me that he would be to me immediately to help me get to the bottom of what was going on. He was very polite, helpful, and he educated me on what exactly transpired, very quick and efficient. I definitely would highly recommend this company. Should you experienced any plumbing emergencies highly recommended.

he/they handled my changing my back-flow preventer outside & went above the service required to fix the problem. made it so we can remove the brass preventer in the winter to keep it from freezing. cool fix. loosen a couple of big nuts and take it off!
ask for lucas!

Had tech out the past 2 years and paying for advantage customer service. They always find something wrong regardless of large or small. Their techs work on commissions cause its sell sell sell every time. Over priced, not trust worthy and go went with a different company that tells the truth. Everything is over priced with this company. Do not get stumped by this company and senior citizens beware.

Came out quickly to repair a broken water line, which was the only positive.

Negatives:

1. Lost the lock key to my crawl space so I have to buy a new lock.

2.  Did not even attempt to fix landscaping they removed.  They removed lighting, a plant, and a small rock wall and left it scattered in the yard.  

Extremely disappointed with their aftercare for the price I paid for them to come out.

A friend of mine used North Meck Plumming.  I didn't just because they could not get out here as early because we had been without water for 2 weeks. They completely restored his landscaping as close to the original as possible.

I was having issues and called this place to come out to inspect.  This was on Wednesday and the guy told me someone would be here on Thursday. Great!  Waited all day on Thursday, no one showed. I called them back and they said I was on the schedule for Friday (even though I received my text).  So, whatever, Friday it is.  Now after waiting all day again, no one showed up and I received another text to see we'll see you tomorrow (meaning Saturday).  These people have no clue of what they are doing.  Go somewhere else!