Best Businesses in Charlotte, NC

After dealing with sewage back ups for several weeks, and trying to get other reputable companies to fix it, all they did was try to sell fixes that wouldn't even solve the problem. I looked for other plumbers and saw Julian rated very high. I called him and he spent about 10 minutes on the phone with me walking me through what the problem could be and that he could be at my house in an hour. In about 50 minutes he was there, talked to me in a way I could understand and actually recommended against expensive fixes. He found the problem (a block by the road) and fixed it in mere minutes. We have not had a problem since. Truly professional and very nice. I would recommend them to anyone and everyone, and will use them (hopefully won't need them) in the future for all our needs.

Johnny was excellent! He replaced our garbage disposal in under 30 mins and fixed our toilet while he was here as well. He's very knowledgeable and was great to work with! I'll be using All Hours Plumbing for all my plumbing needs!

Tim came out to feel with overall low water pressure and loss of temperature. After some sleuthing, it was discovered the pressure reduction valve needed to be replaced and that solved both problems. Tim had one in his truck and took care of everything late on a Friday with speed and care. Option One is a great option having worked with some of the larger Charlotte plumbers and gotten the hard sell and high up front costs. He did the job politely and efficiently. Highly recommend.

I called this business to request a price on a simple job & had every intention of using them. They refused to quote me any price over the phone saying the tech. would have to do it. Guess they don't need my business.

We needed new insides for our 20-year-old toilet tank and a repair to the water supply. We called Carolina Plumbing Pros and had their serviceman out just a few hours later! Jordan was very straightforward and quoted $289 for the tank flush mechanism replacement. He went about replacing the parts expeditiously, cleaned up after he performed the repairs, and even had a few words of advice. We very much appreciated the company's responsiveness and Jordan's professionalism. Thank you Carolina Plumbing Pros!

Nick was awesome! We just bought an older house so there were quite a few plumbing issues and past 'handyman' fixes to be repaired.

We had cast iron, copper, pex, pvc and he did it all! We removed a wall in our bathroom and he redirected our plumbing to go down a different wall and even crawled up in our tiny attic to secure the cast iron that was falling down.  He also moved our water heater, plumbed in our vanities, set up our shower/handheld valves/diverters.

Can't recommend him and his partner, Burke, enough! Super responsive, punctual, and clean up well after themselves. Plus they were very sweet to our dog who is very curious and all up in their business. We will definitely be using them when we get around to doing our other bathroom!

Great service, would hire again, and recommend to friends. They were very quick to call me immediately after I requested the quote. Very easy to schedule with, and the work was perfect. Had them fix a leaky tub, and a running toilet.

Thanks for the help!

It was my first time using Pure Flow plumbing. After calling 12 other companies for an emergency repair they were the only ones to come right out. The guys Taylor Bridges and Corey  that came out to do the repairs were extremely knowledgeable and professional. They cleaned up after themselves when the work was done, and even went the extra mile of pressure washing the road from where mud  had ran off from where they had to dig a pipe up before they left. Highly recommend them if your in a pinch and want it fixed ASAP

James from Charlotte Plumbing fixed all of my problems in one visit and he did it right THE FIRST TIME.

At first, there was a strange smell in the house. I thought it might've been a natural gas leak.
I bought a meter on Amazon but it wasn't detecting any gas.
As we all know, buying a product like that on Amazon is a hit or miss.
Just to be safe, I called the fire department to have someone come out and make sure everything was alright.
They used a gas meter to try to detect if there was a gas leak, and they couldn't find ANYTHING.
They agreed there was still a strange smell, so I had a company come out and take a look for me.

The gas company that came out turned the gas off to my fireplace since the smell seemed to be concentrated mostly in one area of the house right next to the fireplace.
They said if the smell goes away in a couple of days then that must've been the culprit.
The smell never went away, so they came back to the house to turn the gas back on about 5 days later.

The smell started getting worse.
I was already having migraines everyday, and now I was starting to get nose bleeds.
I asked them if it could be sewer gas since the smell seemed to be worse when I was using the water.
They told me that I should go ahead and call a plumber.

Before I called the Charlotte Plumbing, I looked opened up the door to the crawl space of the house.
It had no smell, and the crawl space is in great shape.
I'm not a professional in gas or plumbing, but I wanted to make sure this plumbing company knew I did my due diligence to narrow the problem down.

I mentioned the fact that the crawl space seemed perfectly fine, and that the smell seemed to be coming from the baseboard downstairs next to the gas fireplace, but also when I ran a lot of water like laundry.

As soon as James stepped in the house, he immediately agreed that the smell was off.
Within 5 minutes he detected a gas leak and opened up the wall.
He said that the gas leak was so bad the whole house could've blown if I lit a candle or anything in the house.
He said the reason why the plumbing seemed tied to it was because the pipes have little vents that suck in air from the crawl space to operate properly.

Within 4 hours he fixed the gas leak entirely, and even fixed 3 of my slow running drains in the house.
James said, That surprises me that the gas company couldn't figure this out. They're usually a really good company that's really cautious. The guy that came over must've been new or something. All you have to do is actually listen to the customer and they'll tell you exactly what and where the problem is.

I am so impressed by Charlotte Plumbing. James was courteous, respectful, clean (he even wore little protectors over his shoes to protect my wood floors), punctual (they gave me a window of 8:00 AM - 9:00 AM) and James was knocking on my front door at 8:02 AM), and he is a real pro.

TLDR: I recommend this company to everyone. 10/10 experience.if you want the job done right the first time, call these  guys. They'll save you money, your house, and in my case my life!

Third time and it just keeps getting better as these guys are the definition of excellence of execution as Daniel Payne showed up ten minutes early, identified the issue with my water heater, explained it in an easy to understand fashion without making me feel like an idiot haha, didn't try to upsell me on a new heater, and last but not least, fixed the issue no problem.  I will continue to recommend these guys to everyone I know as they are honest, fair, personable and trustworthy.  Fantastic work option one!

Chad was great - responsive, reliable, thorough. Friendly and gave me a few extra pointers before he left. Would definitely recommend.

I did not need Mr. Garvey's services as I just bought a new home,  but being unfamiliar with North Carolina's winters I thought I would ask him his opinion of how to deal with my water heater through the winter months.

He did a great job answering my questions, very friendly and appreciated his kind attitude and helping demeanor.   If I do need a plumber I would be using him based on that alone -- sometimes what a person does for you without any services in return tells you about their quality before you even need to use them.  Mr. Garvey passed that test with flying colors, and I would recommend him highly.

Jeremy did an awesome job finding the source of the leak in my home. Even though it turned out not to be plumbing related, he took his time to locate the source and even speak to my HOA. I highly recommend Jeremy and WyattWorks Plumbing!

We had Mike Walker with Brian Long Plumbing to our home today. We had a leaking sink fixed and a new toilet and pedastal sink installed. The work, advice and professionalism was outstanding. I highly recommend this company. It is nice to have someone so pleasant and who also really puts pride in his work at the same time.

We needed a new reliable plumber, and a neighbor recommended them,
they came an hour earlier than expected, and fixed our screaming toilet in 20 min. So happy, toilet never worked so good!! Will be calling them again!!

This company installed a water heater for us. Part of their sales pitch is to service and clean/flush for the life of the unit.  Is the heater is having some problems and needs it's first service and this company won't call me back. I have texted Dustin Williams and called, he hangs up on me and tells us we have the wrong number. Don't do business with this company unless you don't care about service after the install. Any implied warranty from them is useless.

he/they handled my changing my back-flow preventer outside & went above the service required to fix the problem. made it so we can remove the brass preventer in the winter to keep it from freezing. cool fix. loosen a couple of big nuts and take it off!
ask for lucas!

Very expensive. That's really all there is to say. Nice people but their prices are extravagant.

I called this company because I had issues with water in my tub and coming from the floor of my bathroom toilet. Along with other companies called, I decided to go with them because the rep on the phone said they we very honest people and do not charge for services that were not needed. This was their pitch for charging hourly vs flat rate. Seemed to make sense so I had them come out.
Now what did I actually get for my money? A whole bunch of nothing and a huge waste of time.
The plumber showed up at 2:50pm and had difficulty locating my sewage drain so he could snake it out. Mind you, he took the time out to view my neighbors yards and where their sewage drains were located. The sewage is also marked on the concrete, so finding it should have been all of 10 minutes. But, no....it took him 1 hour and 15 minutes to find the drain.
After he finally found it and popped open the drain, he informed me that this is a city issue and I should have called them, not the plumbing company. He also informed me that I would be charged for the full time he was there, even though some of the time he was smoking, walking in neighbors yards, and calling his office to get someone else to come help him look for the drain.
As you can imagine, I was upset to find that I had to pay almost $200 for him to do absolutely nothing. He did offer to snake the drain for me since he was already there, and since I still had the plumbing issues. I figured, why not? If I HAVE to pay him, at least I'd make him WORK for it. So, 25 minuteslater he tells me that his snake isn't long enough and that the city has to come do it afterall.  Awesome!! What CAN this company actually do, besides rip people off?
So, as he is packing up getting ready to leave, I go inside and write the check for the time he was there. But wait....there's more. I'm hit with an additional 15 minute charge, which is right around $37, for his drive time!! WHAT???? This was never mentioned to me when I called in with my issue, nor was it brought up when he arrived. I went back inside and wrote another check. At this point, I just wanted this guy and his company GONE!!!

PLEASE, SAVE YOURSELF A HEADACHE AND GET A DIFFERENT PLUMBER!!!!

I have had to use a plumber before for this same issue and not only did they locate the drain in less time, but they were able to snake the drain, pack up, and be gone in less time than these theives took to do a bunch of nothing. I will NEVER use this company again!

I was having issues and called this place to come out to inspect.  This was on Wednesday and the guy told me someone would be here on Thursday. Great!  Waited all day on Thursday, no one showed. I called them back and they said I was on the schedule for Friday (even though I received my text).  So, whatever, Friday it is.  Now after waiting all day again, no one showed up and I received another text to see we'll see you tomorrow (meaning Saturday).  These people have no clue of what they are doing.  Go somewhere else!