Best Businesses in Charlotte, NC

Highly recommend!  Called Julian's Plumbing yesterday (a Sunday) so we could get on their schedule for today.  I expected a VM, but Jason answered right away and scheduled us for first thing this morning.  He came at 7:45 this morning and spent more than 2 hours to diagnose our problem (tree roots blocking our sewage pipe) and clearing the blockage.  He called the City of Frederick Water to come and make sure there was no further blockage from the City's sewage pipe.  He pointed out some shoddy work that Michael & Son did 3 1/2 years ago when a new sewage pump was installed.  We tried to get the other plumber to contact us to talk about repairing their shoddy work, but we never received a call back.  We will follow up with them tomorrow.  Meanwhile, Jason came back later in the afternoon and performed the repair for us.  Sure wished we had called Julian's Plumbing 3 1/2 years ago when we needed a new sewage pump.  We were new to the area and didn't know any better.  Lesson learned!

I can't say enough good things about All Hours Plumbing! They called me back on Christmas Eve at 3:00, had me send photos of our frozen tankless water heater, and walked me through how to resolve the issue. If we ever have any plumbing issue, they will be my first call. Great customer service!

My faucet was spurting water but Option One fixed it fast! I was amazed at how quickly they came to my house and took care of the problem with fairness and honesty! I will be using them again for sure! THANKS

ER plumbing services came through and sent a master plumber Tuesday, who rebuilt the stops on all 3 leaks. They also rebuilt the kitchen sink plumbing to fix that larger issue. The bathtub leak still needs to be resolved but they state it must be completed by a bathroom renovation Bathtub installation contractor.  They will also refund the site visit fee, so we're just awaiting that.  They eventually came through for us with some further escalation and seasoned eyes.

Previous post for context and due diligence.

I only give it 2 stars instead of 1 because the receptionist Melissa is extremely polite, courteous and professional.  the plumber Mr Helms was also polite, but I think he missed quite a few glaring issues.

Very disappointed with the level of troubleshooting skills.  I called in citing a few plumbing issues for my mom, who speaks broken English but doesn't make her naive nor ignorant.  Something about the plumbing visit next day at 10am was amiss.  1. The plumber claimed the dishwasher was the root cause of the kitchen sink leak and heple sop up the water and referred her to carolina appliances.   2. He stated since my mom was visibly remodeling the upstairs hallway bathroom, he suspected the hot water faucet was dripping and not tight and just closed it without further troubleshooting nor looking why there are water stains in the area directly below.

Talking with contractor/ handyman onsite... way more information.  I need to ask ER plumbing to come back again cause it's 1. The pvc pipe leading to dishwasher that's the root cause, may need to replace with copper. not the dishwasher appliance as root cause.  and 2. upstairs bathroom faucet not closed is not the issue.  The contractor also opened up to see the bathtub pipe drain is leaking... and rusted. They recommend a licensed plumber to come back out to resolve. My cousin is now onsite and we found a 3rd issue. There's indication that the master bathroom upstairs is also leaking as there's water spots over the half bath on the main floor indicating that.

Please refund the site visit as we are going to be forced to find another plumber to resolve these 3 clear plumbing issues. These are all active leaks!  I don't trust that we would get a fair assessment nor a fair quote for full plumbing and water remediation at this point.  If ER Plumbing proves me wrong I'll update this post!

I greatly respect contractors that take pride in their work and go the extra mile.  This is not one of those businesses I'd recommend so far. I just wish i could post the pictures to really convey the appalling missed issues.

I requested a quote for a broken pipe it was leaking but I did not know if it was the sprinkler or city water or sewer. The tech wanted $1200 for a patch on the city water pipe and $2600 for a new water pipe from the street to my home. I thought it was ridiculous.
My irrigation guy happened to drop by as I originally thought it was a leaky sprinkler. We had previously spoken earlier in the week. He confirmed its a leaky city of charlotte water pipe. He said I should find a 24/7 plumber and it should cost $500 or $600. He said to be careful as some plumbers will try to rip you off. I called option 1 and they provided a free quote on the spot for $640 and went to work today.

SUPER SUPER SUPER Service. Great guy, fantastic work, excellent problem solver and very very fair price. ( much better than anybody)!  You can't go wrong!!!

I just have to say that I am soooo happy that I found This on Yelp! My family and I just moved into a rental property and the owner and his wife took jobs overseas so they aren't in the country and there isn't a property management company! Let's just say things have been extremely hectic and stressful with different issues that have come up one of them being that our toilet started backing up on the main floor and then the next day it was leaking into the apartment that's in the finished basement so we panicked and turned off all of the water! Which means we couldn't use the bathroom, shower nothing! The owner subscribed to American Home Shield and I called and reported the plumbing problem right away! They told me that I had to pay $107 for the service request and then wait until the contracted company called and set up an appointment! Well we ended up having to wait 3 days! The plumber finally came out and told us that it seemed to be an issue but that he wasn't able to do anything about it until we removed the mulch ourselves and that we were responsible for doing it and digging up the clean out! We were told once we found the valve and they could get complete access to it they will return!! I started to have a meltdown because I had no idea what or where this clean out was located and I had no idea what steps to take next!! He basically came and did absolutely nothing! At this point, I was so frustrated and desperate for a resolution! I mean I was using a bottle of water just to try and wash my hands and also had waste in the toilet that I couldn't flush! It was a very horrible experience! I found Will and Christine the owners of Service Pro plumbing and when I tell you I'm sooo glad I found them!! Will showed up extremely quick because he knew it was an emergent situation! He was very kind,professional,honest,trustworthy, punctual, thoughtful, caring, attentive patient,compassionate, detail oriented and most importantly competent in his knowledge and skill in the area of plumbing! He went ABOVE and Beyond my expectations and even took the time to educate us along the way! He basically told us that the first plumber incorrectly diagnosed the problem! What he found out was that it was a major issue on the city's side. He noticed that it was backed up which meant that the city had to come and fix it! And guess what Will said next!? He goes well I'll be honest I can do this job for you, snake the drain and get everything unclogged and charge you $400 OR we can call the city and report my findings and they will send someone out right away to fix it for free!! Do you know that Will even took the time to call the city of concord and explain to them what the problem was!?? Before he left, Will also gave me another tip and said to request that the city use a camera to get a better look in order to assess the damages accurately! The city workers showed up within 30min and found out that it was their issue, roots from a tree grew inside of the pipe which caused a blockage, they cleared it right away but unfortunately they will have to come back rip up the driveway and replaced the pipe because it's cracked but most importantly we were instructed to turn the water supply back on and we are allowed to finally FLUSH without worry AGAIN!! Lol He was such a blessing in disguise! He could've easily took complete advantage of the situation and my lack of expertise instead of giving us options! Yes, he could've just fixed it and charged me all of that money but instead he was so honest and definitely cared less about greed and more about saving us money which says a lot about his character and I was soooo thankful for him keeping it real with me! He only charged me $63 for the initial consultation fee and that's it!! I just want them to know how much I truly appreciate what they did for us! I would highly recommend him and his wife for all of your plumbing needs trust me you will not be disappointed!! I would definitely use them again and trust that I now have their business card tucked away for any other future issues with plumbing!

I had an obvious underground water leak in the front of my property. The sidewalk, that divides the the grass along my front curb from the lawn on my property was showing (leaking) water. Angelo from Pure Flow Plumbing in Cover, SC immediately diagnosed the problem. He said it most likely was the main water line that feeds into the house and that a tree root probably damaged the line. He was right. Unfortunately this line was under the concrete sidewalk. Angelo did a great job cutting a narrow path through the concrete, locating the broken section of water line and replacing that section. He then repaired the side walk by poring concrete and smoothing it out. Had it not been for rain, he would have finished the entire job in one day. It was great having an obviously experienced, knowledgeable person who was able to do both repairs. As a bonus, Angelo was also prompt, courteous and professional. I highly recommend Pure Flow!  (Al. Ft. Mill, SC)

I truly enjoyed have Marty working on my kitchen sink. The job was done to perfection! Awesome company to have working for you.

Third time and it just keeps getting better as these guys are the definition of excellence of execution as Daniel Payne showed up ten minutes early, identified the issue with my water heater, explained it in an easy to understand fashion without making me feel like an idiot haha, didn't try to upsell me on a new heater, and last but not least, fixed the issue no problem.  I will continue to recommend these guys to everyone I know as they are honest, fair, personable and trustworthy.  Fantastic work option one!

Chad was great - responsive, reliable, thorough. Friendly and gave me a few extra pointers before he left. Would definitely recommend.

Loved that they show up in masks!  Mike and his son are great at what they do and very thoughtful.  I would highly recommend them to anyone needing a plumber!  On time and reasonable prices.

Hands down the best .. most professional plumbing service in the Charlotte & Rock Hill area! The technicians make the biggest most positive impression right from
The beginning. They will have my ongoing support and my fullest recommendation. Thank you Justin, Bryan and all crew members that took care of my project! Nicely done gentlemen!

We had Mike Walker with Brian Long Plumbing to our home today. We had a leaking sink fixed and a new toilet and pedastal sink installed. The work, advice and professionalism was outstanding. I highly recommend this company. It is nice to have someone so pleasant and who also really puts pride in his work at the same time.

They capped the 1/2 water line in our basement and rebuilt our upstairs shower faucet, all for a reasonable price.

This company installed a water heater for us. Part of their sales pitch is to service and clean/flush for the life of the unit.  Is the heater is having some problems and needs it's first service and this company won't call me back. I have texted Dustin Williams and called, he hangs up on me and tells us we have the wrong number. Don't do business with this company unless you don't care about service after the install. Any implied warranty from them is useless.

he/they handled my changing my back-flow preventer outside & went above the service required to fix the problem. made it so we can remove the brass preventer in the winter to keep it from freezing. cool fix. loosen a couple of big nuts and take it off!
ask for lucas!

Everyone run far away from Morris-Jenkins! These guys are price gougers. They charged me $600 to replace a capacitor, and when asked about the price, said warranty is included. Now, I looked online, and professional grade HVAC capacitors run around $100 range at most. So $500 for a 1 year warranty? Sheesh

Also... this did not fix the main issue which was my downstairs HVAC wasn't even working. They wanted to charge me an additional $600+ for replacing a faulty HVAC actuator/dampener. I think I'm carrying my business elsewhere and will spread the word to the whole community and neighboring ones of the crappy price gauging company that is Morris Jenkins.

Now that I think about it, for all of that work, I'm halfway to the cost of a new HVAC unit... go figure...

Was told needed new ac unit but was only a $165 dollar part when I got a second opinion also was told that the freon was to low but the inside unit was never on to actually check it and when the other guy came out and checked it it was completely fine but bc they didn't have the inside unit on it wouldn't read right called and asked why they said I needed a new unit and was told that when a units so many years old they just replace rather then fix

Becareful this company, they overcharge you and not handle business  professionally. I had sewer emergency on 6/1/22, they came and gave me estimate $12,000. They accepted cash for $9000 but I paid similar repair $4500 year ago. It only took a little more than half day and 2 people. $9000 is way overcharged. They gave me invoice but my insurance company asking for just part of the invoice for the excavation  the detection of the leak  and  the put back for the cement not the entire invoice. I requested it more than a month ago, my insurance company requested it through email and I called them 3 times. They still didn't generate the part invoice I need as today 8/2/22. This company is not professional handled and they will scam you if you let them.