Best Plumbing Services in Charlotte, NC

Great service and communication. Also offered to help me communicate my issues with the city as it was their issue. Thanks Jason.

Amazing service, talked out my problem on the phone. I would totally have a beer with Brett.

They came just as they said.  Super friendly fair and did great work. I said what I had to say, but yelp is forcing me to write more than I wanted to to leave this great review.

My review is based largely on the level of E.R. Plumbing's customer service.

My water heater was leaking badly from the top of the tank and I was able to figure out that the expansion tank that sits between the water heater and my water supply was punctured. I could've done the repair myself using a $40 replacement tank from a big box store, but ultimately I decided I didn't want to overlook anything.

A technician was able to come out that afternoon. I explained my issue and that I wanted them to install a new expansion tank (I did end up purchasing one myself) and also inspect the system in case there were other problems. I was told that there was a minimum fee of $110, even though it was probably going to take only 20 minutes. I cared more about the peace of mind though, and I was thankful they were willing to use the tank I bought -- after tax and the service call fee, I'd end up paying over $200 for labor.

By the end of the visit, I felt like the service didn't measure up to the price. I wrote a review about it here and the owner (Dave Parker) replied right away. I went for the afternoon but by the time I got back, I had a couple of emails and missed calls too. I emailed back and forth with Dave throughout the next day and he went way above my expectations to make things right again.

I chose to remove my original review because I believe my experience was uncharacteristic of the service that the company wants to provide. They might not always hit the mark on the first try, but they're willing to hear genuine feedback and they'll go out of their way to make sure that you can rely on them again.

One note about the phone number on Yelp -- it might take you directly to a voice mailbox. If you need to get someone on the phone right away, try calling the number on E.R.'s website.

Professional and efficient! I am so happy to have Carolina Plumbing Pros in my back yard. Thank you for consulting a few projects in my home and assisting with a valve repair. The plumber was courteous, professional, and trustworthy. It's been a few weeks, and everything is holding up great.

SUPER SUPER SUPER Service. Great guy, fantastic work, excellent problem solver and very very fair price. ( much better than anybody)!  You can't go wrong!!!

I just want to thank Service Pro for coming out and fixing my hot water today. I was 11 days without hot water trying to go through my warranty and the owners along with John who fixed my water heater saved the day! I highly recommend this company. My family can now enjoy Thanksgiving! Thanks Service Pro. You have a new customer!!

I had an obvious underground water leak in the front of my property. The sidewalk, that divides the the grass along my front curb from the lawn on my property was showing (leaking) water. Angelo from Pure Flow Plumbing in Cover, SC immediately diagnosed the problem. He said it most likely was the main water line that feeds into the house and that a tree root probably damaged the line. He was right. Unfortunately this line was under the concrete sidewalk. Angelo did a great job cutting a narrow path through the concrete, locating the broken section of water line and replacing that section. He then repaired the side walk by poring concrete and smoothing it out. Had it not been for rain, he would have finished the entire job in one day. It was great having an obviously experienced, knowledgeable person who was able to do both repairs. As a bonus, Angelo was also prompt, courteous and professional. I highly recommend Pure Flow!  (Al. Ft. Mill, SC)

My goodness!  I have had two entirely different plumbing issues in the past month.  Josh was efficient and professional.  He showed me the problem and repaired the stopped toilet at a fair price.  So when my hot water was emptying water through the drain valve I called Charlotte Plumbing again.  Richard was equally as knowledgeable and quickly diagnosed the problem and repaired it on the spot.  I am so pleased to find someone I can trust and is also fairly priced.
Would I hire them again??  I hope I don't have to for a long time BUT YES, I did and I will.  Thank you Charlotte Plumbing

Quick turnaround service. Had a slow drain that needed some help. Scott snaked the drain bust also quickly recognized our home's cast iron piping could be root of bigger issues. Scott was thorough and walked through options regarding cast iron pipe replacement. Appreciated his expertise and professionalism.

Chad was great! It's so hard to find people who know what they're doing and who actually communicate. Chad was in touch regularly about our job. He showed up on time. Did excellent work. And was just generally a pleasure. There is a good reason he has Professional in the name of his business.

I cannot say enough wonderful things about Mike Garvey Plumbing.  I have called on Mike two times in the past 2 months for work I needed done at my home.  Mike is very prompt, professional and knowledgeable.  I work full time so it's crucial that I can make an appointment and have the service person show up when they say they are going to so my whole day workwise is not shot (on top of a plumbing bill to boot!!)  Mike has been here exactly when he says he will be - And he always calls prior to the appointment letting me know he is on his way which is an added bonus.  He is very friendly (not intimidating) and very knowledgeable and explains things so 'a woman can understand'!  Being a woman -not knowing much about plumbing I always worry service folks will take me to the cleaners as I do not know when something can or can't be fixed or to what extreme the repair should be - aka $$$!   Do not hesitate to call on Mike Garvey Plumbing - no matter how big or small your request is.  He is AMAZING!   And at a very fair price!

WyattWorks did a fantastic job replacing 3 toilets in our house while installing slow close lids. The work was done seamlessly and there wasn't any hassling or up-selling during the process. Smooth and efficient! I highly recommend them for your plumbing needs.

I called Brian Long Plumbing for a plumbing problem with my toilet. Best call I made! My toilet tank had cracked and I needed a new installation. This company is a hidden gem! I had made a dozen calls, starting with the most highly rated. None could help. Brian is extremely busy but squeezed me in for a 24 hour turnaround time. Extremely knowledgeable and honest to a fault. He has been in business for a decade. He was able to uninstall and install a new toilet in under 90 minutes, was the most reasonably priced and takes extreme pride in his work. I would absolutely recommend Brian to anyone needing a plumber and he will be my first call if ever needed again.

Small family run business. Awesome service, great price. Cain Jr. and JC were dispatched, they called 45 min out and were there when they said they would be. The two reset a toilet and installed a new sink/vanity in well under an hour. Strongly recommend!

This company installed a water heater for us. Part of their sales pitch is to service and clean/flush for the life of the unit.  Is the heater is having some problems and needs it's first service and this company won't call me back. I have texted Dustin Williams and called, he hangs up on me and tells us we have the wrong number. Don't do business with this company unless you don't care about service after the install. Any implied warranty from them is useless.

I was calling to get a RFP for swapping out a black flow preventer. Would not give an estimate unless came out to the sight for a 90 dollar estimate fee.
It's an above ground device which is standard. Have two other companies who gave estimates and one of which is coming without a fee.

Commercials are not true, can't get anyone out to repair my unit tonight. Yes, someone answers the phone but they don't have anyone to send. Very disappointed!

Came out quickly to repair a broken water line, which was the only positive.

Negatives:

1. Lost the lock key to my crawl space so I have to buy a new lock.

2.  Did not even attempt to fix landscaping they removed.  They removed lighting, a plant, and a small rock wall and left it scattered in the yard.  

Extremely disappointed with their aftercare for the price I paid for them to come out.

A friend of mine used North Meck Plumming.  I didn't just because they could not get out here as early because we had been without water for 2 weeks. They completely restored his landscaping as close to the original as possible.

I was having issues and called this place to come out to inspect.  This was on Wednesday and the guy told me someone would be here on Thursday. Great!  Waited all day on Thursday, no one showed. I called them back and they said I was on the schedule for Friday (even though I received my text).  So, whatever, Friday it is.  Now after waiting all day again, no one showed up and I received another text to see we'll see you tomorrow (meaning Saturday).  These people have no clue of what they are doing.  Go somewhere else!