Best Plumbing Services in Charlotte, NC

Excellent customer service. Immediate response to request for service. We had already received a quote for the repair and Julian's quote was more competitive and the work was done same day.

Very professional crew. They did an excellent job today for what I thought was a complicated job. They ran a new line for my kitchen sink drain because I broke the line while I was fixing a clog. The original line was behind my kitchen wall and they drilled a new hole under my kitchen cabinet to run the new drain. They gave me up front pricing and did more than what they initially told me but did not add on to the price. They are also very respectful of your property and cleaned up after the job. I highly recommend this company.  I will definitely use them again.

I really appreciated the excellent service that Timothy provided us with.  His patience and expertise was a plus.  He was determined to make sure we were satisfied with his work.  Because of Timothy, I will be contacting Option One again.  Thank you for your personal touch and professionalism Timothy!

I was looking to have a water filtration system installed to remove all the chlorine that is in my city water.  Lance at ER came out and did my free estimate and eventually the install. (I research several other companies).  Lance was very professional and did a great job.  There staff is well trained and the company does continuing education for all its employees.  If we ever need plumbing services in the future we will be calling ER.

We needed new insides for our 20-year-old toilet tank and a repair to the water supply. We called Carolina Plumbing Pros and had their serviceman out just a few hours later! Jordan was very straightforward and quoted $289 for the tank flush mechanism replacement. He went about replacing the parts expeditiously, cleaned up after he performed the repairs, and even had a few words of advice. We very much appreciated the company's responsiveness and Jordan's professionalism. Thank you Carolina Plumbing Pros!

Nick is the best!! Came out, in between jobs, 45 minutes after I called and a local plumber bailed.
Helped my SO move the vanity and even gave us some nails to put the molding back.
Can not recommend this gentleman more. Seriously, we are moving to Cornelius in two weeks and he saved us not coming in to a master bath without plumbing. Will only recommend and use this guy going forward.

I recently purchased a home with a busted water heater :(....Service Pro Plumbing came highly recommended! They were flexible with my schedule and installed a new water heater in less than an hour. They even took the old one away! Couldn't have asked for a better experience

I had an obvious underground water leak in the front of my property. The sidewalk, that divides the the grass along my front curb from the lawn on my property was showing (leaking) water. Angelo from Pure Flow Plumbing in Cover, SC immediately diagnosed the problem. He said it most likely was the main water line that feeds into the house and that a tree root probably damaged the line. He was right. Unfortunately this line was under the concrete sidewalk. Angelo did a great job cutting a narrow path through the concrete, locating the broken section of water line and replacing that section. He then repaired the side walk by poring concrete and smoothing it out. Had it not been for rain, he would have finished the entire job in one day. It was great having an obviously experienced, knowledgeable person who was able to do both repairs. As a bonus, Angelo was also prompt, courteous and professional. I highly recommend Pure Flow!  (Al. Ft. Mill, SC)

I bought an income property in Charlotte North Carolina area and we live in Los Angeles. Our real estate agent recommended Charlotte plumbing. I follow through with all the work that they said they would do and everything turned out awesome, thank you for your services

I had a leaky toilet. I put in a request to my home warranty company, who connected me to another plumbing service that I won't name. I tried contacting them 3 times and only got voice mail. Late yesterday evening I finally got a text stating they had no availability before next Tuesday.

A few minutes later, I was on my porch and saw a truck for Option One in my neighborhood, so I gave them a call. They got someone out to see me today..Daniel. Daniel was prompt, thorough,  and even came back in once he left because I had a question. He was very patient with me and explained all he was doing. Will defintely utilize them in the future.

Thanks Daniel!

Chad did a fantastic job of fixing a patio door that was very difficult to open.   He responded to texts and emails promptly, and showed up on time for the job.  It was a pleasure doing business with him.   Chad will be the first person I call for any future home jobs.

I did not need Mr. Garvey's services as I just bought a new home,  but being unfamiliar with North Carolina's winters I thought I would ask him his opinion of how to deal with my water heater through the winter months.

He did a great job answering my questions, very friendly and appreciated his kind attitude and helping demeanor.   If I do need a plumber I would be using him based on that alone -- sometimes what a person does for you without any services in return tells you about their quality before you even need to use them.  Mr. Garvey passed that test with flying colors, and I would recommend him highly.

They came out within a few hours of our plumbing backup and promptly figured out the issue. They immediately got started digging and replacing the damaged portions of the line and limited the repair to the necessary sections. They went above and beyond and replaced an extra portion of the old pipe without charging us extra. We felt very confident in their knowledge and ability and they put our minds at ease. They made a very stressful problem as smooth as it could possibly be. Brian was especially helpful and took the time to make sure we understood the issue along the way.

We had Mike Walker with Brian Long Plumbing to our home today. We had a leaking sink fixed and a new toilet and pedastal sink installed. The work, advice and professionalism was outstanding. I highly recommend this company. It is nice to have someone so pleasant and who also really puts pride in his work at the same time.

We needed a new reliable plumber, and a neighbor recommended them,
they came an hour earlier than expected, and fixed our screaming toilet in 20 min. So happy, toilet never worked so good!! Will be calling them again!!

Had a tub removed in my grandma's house she is 80 and has a hard time stepping over the tub they installed a walk in shower with grab bars for her safety they had the upmost compassion for my mom and remodeled her bathroom for her safety it took a huge worry off my mind i was so worried she would fall but thanks to abetterway for putting me at ease they also followed up a year later for a warranty issue that they took care of at no cost to me! Dustin the owner is a standup guy they have done a few jobs for my friends as well!

I had granite countertops installed by Carolina Granite and unbeknownst to me, they do not reconnect the plumbing so I contacted 3 Way Plumbing since they had been to my home from a home warranty issue I had and I was satisfied with the work they completed. I only needed a faucet installed and the plumbing reconnected (dishwasher, garbage disposal and PVC pipes for sink). The PVC pipes were practically brand new since the garbage disposal was replaced last December. I was charged $757 for this work and feel this is highway robbery. I didn't ask for the pipes to be replaced which they were and it took less than an hour and a half to complete the job. My advice after this expensive experience is to hire an independent plumber who doesn't pass their overhead onto the customer as you'll be paying for their high tech work vans and advertising costs.

Worst decision I ever made to use Morris Jenkins. They came out and every time they did something was conveniently broken; after spending over $1,000 the representative told me I needed an entirely new unit and would cost 8-10k. Had another company come out and replaced one piece and now it works great! Nothing but a scam.

Jim Dickerson has been handling ALL my plumbing need since late 70's early 80's.  They are always professional, prompt and efficient. They just spent 4 hours at my house today cleaning up a problem that was covered up by the people I bought my townhome from.  I cannot imagine calling another plumbing company.   His daughters are wonderful and so friendly and professional.  You will be happy you called them!!!.  I SING THEM PRAISES

I was having issues and called this place to come out to inspect.  This was on Wednesday and the guy told me someone would be here on Thursday. Great!  Waited all day on Thursday, no one showed. I called them back and they said I was on the schedule for Friday (even though I received my text).  So, whatever, Friday it is.  Now after waiting all day again, no one showed up and I received another text to see we'll see you tomorrow (meaning Saturday).  These people have no clue of what they are doing.  Go somewhere else!