Best Businesses in Charlotte, NC

All For One Plumbing has taken care of a few issues that I've had and they are fast , reliable, and efficient. I've had my water lines replaced from my well to my house and I now have the best water pressure since I've bought my house. Definitely will call them if I have any other plumbing needs....

I highly recommend Daryl and Dawn, Daryl recently plumbed in our remodeled bathroom, installed shower tray, valve etc, toilet and wash hand basin and relocated waste lines. Service was swift, professional and hassle free, with superb attention to detail and great communication from Dawn even dealt with all the code and inspection paperwork. I will definitely use Carolina Pines again, great team.

I Called Huff plumbing to come over to check a leaky sink a couple weeks ago. We had a tech Michael that showed up right on time got to the sink and found the problem ! fixed it in a little under 30 minutes. Now that's what I call service! Thank you Huff  plumbing for your prompt service ! We highly recommend Huff plumbing!!

When I get great service at a restaurant I leave a generous tip in appreciation. I don't usually write reviews but I felt compelled to this time.

My old hot water heater failed and started flowing over the edge of the drain pan and leaking to the ceiling below.  I immediately call my home warranty companies 24 hour line and was on hold 40 mins and no one answered.

I really hate trying to finding contractors here because they either don't show or are very late for their appointments. Frustrated I started searching online for local plumbers.  After reading reviews I decided to give Freedom Plumbing a call and glad I did.

They walked me through turn off the water to the hot water heater to prevent anymore leaking. They scheduled to come out 9:00 am the next morning.  Their quote was very reasonable. I was really expecting a lot more.  

I was pleasantly surprised Freedom Plumbing because they actually arrived on time. They were very polite. They did a great job.  They cleaned up after themselves. I was charged exactly what I was quoted. But what was even more impressive was I had a previous contractor come out to replace my AC unit that went out earlier and the didn't clean up afterwards there were piles of rust trailed across the room and down the stairs.  Well not only did Freedom Plumbing clean up after themselves but also cleaned up the mess the other contractor left behind.

This review is my tip to them for outstanding service and going above and cleaning up someone else's mess.  These guy are all around terrific. I recommend them if you ever need any plumbing work done. I know I will definitely be using them again.  

Thank you Freedom Plumbing for everything!

Stephen was a complete professional. We have a walk-in shower that needed the tile floor demolished and re-installed after a plumbing issue was fixed. Stephen took care of us like we were his own family. Whenever our horrible plumber (assigned by our soon-to-be-fired home warranty company) threw a kink into the pre-set plans, Stephen worked it out for us. His estimate beat everyone else's by a mile, he showed up when he said he would, did excellent work, and stayed in contact with us the entire time. I have no regrets whatsoever. There were no secrets or surprises.

Had corroded nipple on hot water heater from a leak. Brian came fast, fixed the problem and had informative informations to my questions I had on the subject. Quick, efficient and cost effective.

FANTASTIC job by Mr. Gary. Don't let the low number of reviews fool you. Mr. Gary is a veteran to this game! He is simply just recently getting started with online advertising to expand his horizons. In action plumbing since 1977! Extremely nice, easy to talk to, follows COVID precautions, very educational (I like to learn when I get someone out to help so I can do it myself if it ever happens again) and knocked this job out (tub that would not drain after trying snake, drano, boiling water, etc) in a cinch! Was confident and calm from the get go. Does not play the pay me to just come out diagnostic fee all the others do. Gave me out right quote and told me if it isn't that he won't charge me a dime. CONFIDENCE. Punctual, professional, very well priced (better than competitors), and got the job knocked out with no surprises? It's a no brainer give him a call!

We contacted him to help us with our old water valve and he was kind, efficient, and prompt.  He explained what he was doing and what to expect, he was great.  Will recommend him to friends who need a good plumber.

Joey was great to work with on our full plumbing redo. Replaced all the existing waterlines, drains, plumbed the hot water heater, two bathrooms and the kitchen. Joey works efficiently and is very professional. Two years later and not a single problem with any of their work. Pleasure to work with.

Called them to fix knocking in my pipes. Showed up quick (which is rare these days).  They replaced a PRV valve, didn't fix it. They replaced a shower valve, didn't fix it. Told me These things are tricky, could be anywhere. Gave me the bill, which I paid. I think of them every day when my pipes knock. Nice guys, not good plumbers. At least not in this case.

We called to get a quote for a whole house humidifier. The rep quoted us out two 5000 sq ft (top of the line) units when our house is only 3400 sq ft total. I asked why he would quote us on something so expensive when all we needed was 1500 sq DT on each floor. The total quote was over 7 THOUSAND dollars for something that I've paid less than 2k for in the past. I asked that he revisit the quote if he wants my business and never heard back from them. Also customer service in general when you call is just plain old poor. Do yourself a favor, listen to the majority of these reviews, pay less and get better customer service somewhere else.

Wonderful experience working with them year after year - on both the plumbing and AC sides.  Completely remodeled my house and they were one of just a few contractors that completed their part on time with professionalism.  Recently I had an AC question, so I dropped in before work and Steve gave me all the info I needed to satisfy me.

Great guys, the people they have working for them are also great and they will do a professional, clean job for a fair price.

I'm not sure how this company has received the reviews it's gotten. I called about a garbage disposal. It seemed clogged up to me and needed to be clear. With little experience myself and two very young kids I needed help with figuring out what to do. The most I could get out on estimates was they thought it was broken and I should replace it, which could cost up to $290, or $70 for a site evaluation. I give them credit for being prompt. I did a little more research and thought the prices kind of high. I called back to ask how much it would be just to clear the clog or fix it and she said they estimate pricing on site. (Christina) So, I figure, they would base the estimate on time of service. The dispatcher shows up and asked if I wanted it replaced or fixed. Well, I'd hope for $70 they would figure that out for me and I can go from there. There wasn't any evaluation, I just told him please fix it if he could and he unclogged it in about 2 mins. From a screw no doubt fell in there when I tried to keep it away from my toddler. . Anyways, he priced me at $150 plus tax. At this point I could be wrong but I felt this pricing was insane for no more than 5 minutes of time. I asked if he could break this down for me. If $70 was the evaluation/ visit fee then it was $80 for 5 mins of time? Also, is this a price they are charging flat, as if the service took 8 hours are those people getting the best deal of their life at only $150 + tax for 8 hours of service?
I asked to speak with someone and he told me I could talk to dispatch. Who previously told me, the dispatcher comes up with the pricing. At this point, I was incredibly uncomfortable and feeling taken advantage of. We call the dispatcher but of course she didn't answer because he called her in that moment. He came back and said the lowest was $110 +tax. Ok, paid it. Still felt high but better than being anymore uncomfortable. The whole thing felt wrong. I'm disappointed in my service. 2 stars just for being efficient. Customer service (Christina) wasn't pleasant the second time I called either. Working in the service industry myself, I stayed kind out of respect, but I am disappointed.

Terrible company.  Ask Lowes to use a different company if you are having something installed!  This company called me and scheduled my install for an afternoon.  The technician didn't have the correct time and didn't even know where the appliance was for the install.  Their office called me, didn't know where it was either...the woman seemed very confused when she called.  Also, Lowes had the same install time I had when I called Lowes to see what was going on because the company stopped answering their phones.  At noon the day of the install the office said they would still try and get it done that day.   I then get a call 4 days later to reschedule!!!!!!!!  I simply called the store the day it was supposed to be installed and it was still sitting at the store...I cancelled the install and didn't myself.  Avoid this company if you can!

David Hargraves ghosted me after we set up a time for a septic inspection.  He gave me a price, we set a date and time, then he never showed up.  He has not replied to my further emails. I wouldn't recommend him for any work if your time is valuable.

Ive seen some bad flooring jobs online and this one is right up there. Horrible quality flooring and a horrible job installing. They Even left cut marks on my deck where they were cutting the flooring.

I am still not able to get a straight answer from anyone at Benjamin Franklin Plumbing  about this issue.

I have been renovating houses in the Charlotte area for the past few years. We are not a huge company, but we do a few houses each year and on this particular house, we needed a plumbing company to quote moving bathtub pipping. I spoke to a tech who was going to be the technician coming out to quote this plumbing job. I let him know I wouldn't be able to meet him at the property but I gave him the lockbox code. The tech went to the house, but I didn't receive a quote or call afterwards. I heard nothing back from the tech that came or anyone from the office. Then, I was completely blindsided by a collections agency. They were claiming about $100 more was due than what I agreed to over the initial quote scheduling call. Bonita Mullins was who I first spoke to, she had a aggravated tone it seemed each time. She said I had to talk to a supervisor and I was given Paul Stephano.  I was able to speak to Paul, and he last said that he would look into in and give me a call back. However, we are about 3 weeks from that call and I haven't heard back. For me, the dollar amount is not as important as the principal of conducting good business. I feel like I've been treated like small potatoes, and even though I don't rehab or build 100 homes per year I should still get the courtesy of receiving a quote or at least a discussion of what work was needed.

Edit 6/16/20: This was not a one time thing. I spoke to both Paul and Bonita again and Paul made it seem like he never spoke to me. Bonita would say are you going to pay and soon after hung up on me. I am not aggressive, but will speak on what I believe in. I can definitively say this was the worst customer team I've ever encountered in Charlotte.

For the last few days our toilet in one our bathrooms would not flush. I tried a plunger and a Auger but no luck. I reached out to Home Advisor and Ben Franklin responded. The plumber came out, looked at the toilet and said that our grinder pump was not working. He quoted us a price of over $8000 to replace the pump and all of the wires( completely not needed). My wife and I decided to get another opinion and called AAA plumbers. Within 5 minutes, they found the circuit breaker for the pump was off. Once we turned the breaker on the pump began to work and the toilet was able to flush. It is a shame that the Ben Franklin plumber completely overlooked such a simple step and we still had to pay them $199. Never Again!!!!