Best Businesses in Charlotte, NC

I contacted Mr Rooter plumbing with a issue at my elderly parents home . Chris was very honest and helpful , would recommend to friends.

If your looking for a plumbing company that knows what they are doing then this is the only plumber to use!!! They where here when promised and prices where more then fair. Had Kevin and Steven as my plumbers and they are great.

Robbie and Neal saved the day, or night. We needed a plumber and Fort Mill Plumbing was able to come out right away.

They were fast, courteous and super friendly. They will be our plumber of choice from now on!

Thanks guys!

Even with all the stay at home orders these guys came out to repair a water leak and got us back in good order quickly. Just so you know I have them on speed dial.

Peace of Mind Plumbing
Great service, safety-oriented, on time, and reasonable. Super job and will certainly use again. Highly recommend!

We have been using Aspire for several years now. Wouldn't go anywhere else. This is a solid company that cares about their customers, professionalism and great work. From
The office staff to the technicians Aspire is the best!

Called about a shower head install. I was blown away with how quick they were able to respond and get the job done. I was hesitant at first with it being a new business but I am a customer for life now. With the quality of work and how well I was treated I'll be sure to always call them first.

Stephen fixed our hot water heater(s) issue recently and he was a pleasure to work with. He's fair, honest and he really cares that he solves the problem at hand. We highly recommend Stephen and Piedmont Plumbing! Thank you!

Great experience in a bad situation. We had a ceiling leak and South End Plumbing sent someone out that day.  Bobby was responsive, professional, straight to the point, and clearly knowledgeable. A good value and even better service. Would highly recommend them!

This company communicates very well with its customers (typically once an hour prior to them arriving at your home to complete a job.)They do however need to address their scheduling issues. I understand that plumbers will sometimes run into more difficult jobs than they may have originally anticipated, but they should work on a better system to resolve scheduling and appointment issues. This is especially the case when a customer takes time off from their job or have other obligations to tend to.

United Air Temp was the first company that American Home Shield goes to for contract service in Marietta, GA. Our upstairs A/C unit was exhibited problems throughout the summer so I finally called in August to repair diminished capacity. The first tech (Ed) said that our temperatures were within standard and there was no need for service; on top of that, he broke the outside unit freon fill valve but said he would fix it. 24-hours later, with no freon in the system, and it was Saturday, we learned that he didn't fix it, draining the system of freon. I called AHS and asked for a second opinion contractor to be assigned. The local manager reached out to me on Monday, asked for me to cancel the second opinion, and that he wanted to check the work that his tech broke.

A broken fill valve, and no amount of mechanical air movement would cool any space, so it was obvious his team would need to fix something. They ordered a TXV valve along with a promise to recharge the freon in the system. The second tech (Jorge') completed the work without incident, but the system could only achieve a 14-deg-F separation between supply and return, still presenting a high supply line temperature indicative of a problem with the outdoor compressor unit. A new compressor was ordered, even though Marco (the Marietta supervisor) stated that a matching coil would be replaced in order to meet the specific AHRI rating for the system.

Since we had greatly diminished cooling capacity, and the system would run continuously when on, Marco recommended a complete upstairs system replacement (including a new heater, even though our current one was only two years old); that estimate was $8,500 for a 3.5 ton system, and he hadn't even finish the AHS work that originated the service call. Once the new compressor arrived, the last tech (Alex) completed the work in a professional manner but would not show me the supply and return temperatures. After another weekend of noticeable weak cooling, I bought my own temperature probe and verified only a 12.8-deg-F temperature differential. (The industry standard is 16 to 20-deg-F differential.)

I called AHS yet again, demanding a second opinion and negative reviews against UAT; they assigned Express Heating and Cooling. When their tech (Chris) arrived, he stated the obvious of the outside unit needing a chemical clean of the compressor coils before any attempt to calibrate and pressurize the system. After further discussion, we both realized that United Air Temp completed unnecessary work consistent with high labor costs and ineffective corrective steps--all indicators of fleecing AHS for compensation but avoiding doing actual work to rectify the customer (me) concern about an under-performing system.

I am copying this complaint to any location I can find in the hopes of saving paying customers from the angst, time loss, and corruption exhibited by a an unscrupulous HVAC contractor. Their hold music of recipient of the national ethics award should be removed as further evidence of deceptive practices, and the local supervisor (Marco) should be fired for ineptitude.

I welcome anyone to reach out should they have concerns about this company or desire further details. I will not allow them to step foot on my property again.

Rip off!!  Charged $29 to come give an estimate that was ridiculously high.  Wanted $550 in LABOR to replace two floodlights on back of house.  Not a new installation, just replace existing fixtures.  No running wire, just two screws and three wire nuts per fixture.  What a joke!!!!  I guess the jokes on me for agreeing to pay to get an estimate...

Your response is not the truth. The service was on the same day. The dish washer was pulled out that day and I was told it wasn't the dish washer therefore he cut into the wall. No worries I had a friend fix the whole in the wall that you refused to fix. It's been over 3years.

After dealing with another company, who stated they fixed the issue (not once, but twice), we reached out to Waldrop Plumbing for help. Jamie came early and carefully diagnosed the problem. We are dealing with thousands in structural damage, but with care, expertise, and compassion...Jamie and the Waldrop team of professionals have us smiling once again. Thank you for making what is certainly one of the most stressful times for a homeowner a better day!!

Outrageous charges for a house call. $500 to Clear sewer line but it did not fix the problem. Avoid at all cost.

We had a small leak in our upstairs bathroom. Thankfully it's over our garage. The home warranty people went out this company. What a mistake!

Plumber did show up as promised. He was polite. But... that's all I the positives I can give to the company.

Plumber told us that the leak was in our drain. He cut a hole in my ceiling, torn apart our drain.
Then said we must get a contractor out to cut a hole in our subfloor since it was part of the structure of the home. Then he left. Didn't reach out to us for weeks! He didn't follow up with the home warranty company. Before his service call I had a working bathroom with a very small leak. After he left I had a bathroom that couldn't be used.  

I had to call the home warranty people and complain. Thankfully they sent out a different plumbing company. The new company told us that First company completely misdiagnosed the leak, cut a hole in our ceiling for NO reason. The leak was coming from our shower head. That the shower head didn't have enough teflon tape. He had to replace PVC pipe in our drain since the first plumber damaged our home.

The second company told us how many times he's had to go out after J and E plumbing and repair their mistakes. I am thankful this is the end of my horror story. Thankful he admitted he didn't know what he was doing.

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