Best Businesses in Charlotte, NC

I contacted Mr Rooter plumbing with a issue at my elderly parents home . Chris was very honest and helpful , would recommend to friends.

Water heater pilot light went out and I couldn't restart it... called them and they came out within an hour. Very responsive and extremely professional! My heater will need to be replaced in the near future, and I know who I will have do it!
Thanks!!!

Robby has taken care of crazy plumbing issues at my rentals for many years.  He's a sweetheart who is always polite, professional, and thorough.  I highly recommend him.

Even with all the stay at home orders these guys came out to repair a water leak and got us back in good order quickly. Just so you know I have them on speed dial.

Rick was so nice and helpful. The leak problem in my yard was the city's fault. His expertise was able to diagnose the problem in 5 mins and didn't charge me a dime! I will definitely use him in the future!!

Had Aspire out for the second time today, this time to service our AC/Heat Pump (oil furnace repair and service last fall was the first). Professional, thorough, pleasant, informative - wonderful all around. Excellent service from everyone - office staff and technicians . Highly recommend them.

Called about a shower head install. I was blown away with how quick they were able to respond and get the job done. I was hesitant at first with it being a new business but I am a customer for life now. With the quality of work and how well I was treated I'll be sure to always call them first.

I called Piedmont Plumbing about my water heater, they answered my call right away, scheduled me right away, and were just as sincerely nice and competent as could be.

The plumber that arrived knew what he was doing, was super friendly, repaired all the parts that needed to be repaired, everything and was quick!  Our water heater is completely up to speed and working great now.  HIGHLY recommended - they will do you well!

Soupy End was the 3rd plumbing company we had out to look at our issue of a fog horn sound in our plumbing. The first company couldn't figure out the problem, the 2nd repaired what was thought to be the problem but the noise came back and finally South End came out. They took their time, listened to our concerns and tested all the areas we stated the noise was deriving from.  The eventually ended up adjusting our water pressure and we have not heard the noise since. The plumber calmed my fears and worries of a potential bigger issue. Will definitely call South End for any future plumbing needs.

P.F. Plumbing has done two major jobs for us: a new sewer line the day after Christmas (!) and a new water heater. In all instances they were clear, prompt, professional, and focused. They are contractors, which means they may not be the best call for small repairs -- they are excellent for big jobs. I highly recommend.

I have been without heat for 10 days and I am still waiting for the technician to call me surrounding a part that was supposedly order on 12/9/2019.

Here is an honest review from a guy who has worked years in the plumbing service industry and knows how all of this is supposed to go.  I had a serious issue with a meter box that was shorting and melting my electric meter on my house.  It was really dangerous. The power company reps who were awesome left partial power but most everything major had to be shut down.  It was Saturday, 90 degrees, no AC, you get it?  Well after calling the usual people and getting vagueness and BS all around, I called Michael and Sons.  Big ad, expensive? yes.  But a great girl answered the phone, was clear, concise and friendly.  She set the emergency call up, went through pricing, had a guy out in 1 hour.  Folks you have to understand, in an emergency, these guys are going to give you great customer service, excellent knowledge and dedication to boot.  You are going to pay top dollar for that. Jonathan Crispin was my tech and he knew exactly what he needed to do and he communicated excellently.  He is an asset to your organization.  He showed up in a brand new truck with brand new gear and worked in the rain and dark until my power was back up fully.  The 900 dollars it cost, in that moment, was well spent even though it was aggressive pricing.  But taking into account the circumstances and all aspects of the job, I can't say it wasn't proper money spent.  The 5 year service warranty is a good guarantee.  If you ever have an electric emergency and need someone reliable to be there and do the job right at any time of the night or day, call these guys.  You get what you pay for.

I was discussing plumbers with my realtor and drain express came up. He told me he didn't think they were a good fit. so then I was curious what he meant by that and took a look at the owners social media. If you are a POC or a part of the LGBTQ community I would spend youre money somewhere else. The owner has made his opinions on these groups known on his socials. Uploaded photos for examples.

Very quick response gave me 3 options for repair and then fixed the problem. Not pushy just expert knowledge.

Outrageous charges for a house call. $500 to Clear sewer line but it did not fix the problem. Avoid at all cost.

We had a small leak in our upstairs bathroom. Thankfully it's over our garage. The home warranty people went out this company. What a mistake!

Plumber did show up as promised. He was polite. But... that's all I the positives I can give to the company.

Plumber told us that the leak was in our drain. He cut a hole in my ceiling, torn apart our drain.
Then said we must get a contractor out to cut a hole in our subfloor since it was part of the structure of the home. Then he left. Didn't reach out to us for weeks! He didn't follow up with the home warranty company. Before his service call I had a working bathroom with a very small leak. After he left I had a bathroom that couldn't be used.  

I had to call the home warranty people and complain. Thankfully they sent out a different plumbing company. The new company told us that First company completely misdiagnosed the leak, cut a hole in our ceiling for NO reason. The leak was coming from our shower head. That the shower head didn't have enough teflon tape. He had to replace PVC pipe in our drain since the first plumber damaged our home.

The second company told us how many times he's had to go out after J and E plumbing and repair their mistakes. I am thankful this is the end of my horror story. Thankful he admitted he didn't know what he was doing.

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