Best Businesses in Charlotte, NC

Great service. These guys did a great job and were a lot more competitive on pricing than the other guys out there. Plumber seemed very knowledgeable and acted very professionally. Would definitely recommend these guys to my friends.

If your looking for a plumbing company that knows what they are doing then this is the only plumber to use!!! They where here when promised and prices where more then fair. Had Kevin and Steven as my plumbers and they are great.

Robbie and Neal saved the day, or night. We needed a plumber and Fort Mill Plumbing was able to come out right away.

They were fast, courteous and super friendly. They will be our plumber of choice from now on!

Thanks guys!

Even with all the stay at home orders these guys came out to repair a water leak and got us back in good order quickly. Just so you know I have them on speed dial.

Peace of Mind Plumbing
Great service, safety-oriented, on time, and reasonable. Super job and will certainly use again. Highly recommend!

We have been using Aspire for several years now. Wouldn't go anywhere else. This is a solid company that cares about their customers, professionalism and great work. From
The office staff to the technicians Aspire is the best!

Called about a shower head install. I was blown away with how quick they were able to respond and get the job done. I was hesitant at first with it being a new business but I am a customer for life now. With the quality of work and how well I was treated I'll be sure to always call them first.

I called Piedmont Plumbing about my water heater, they answered my call right away, scheduled me right away, and were just as sincerely nice and competent as could be.

The plumber that arrived knew what he was doing, was super friendly, repaired all the parts that needed to be repaired, everything and was quick!  Our water heater is completely up to speed and working great now.  HIGHLY recommended - they will do you well!

I would give them one star but, since they fixed the problem - you get a star. They charged almost $400 to do a 10 minute job. The tech knew the problem in advance as I spoke with him on the phone - explained what I tried etc. Snaked the drain and charged us that outrageous amount. I paid it but, I hope you look elsewhere - there are honest people out there. These are not honest good people and should be ashamed of themselves. Making money is one thing but, straight gouging someone just because you can is not good business. Karma on you South End Plumbing.

This company communicates very well with its customers (typically once an hour prior to them arriving at your home to complete a job.)They do however need to address their scheduling issues. I understand that plumbers will sometimes run into more difficult jobs than they may have originally anticipated, but they should work on a better system to resolve scheduling and appointment issues. This is especially the case when a customer takes time off from their job or have other obligations to tend to.

Seemed great but this really depends on the tech sent to your home. Some may not be trustworthy.
Stephanie

Had a leak and water running from under my refrigerator.  Called Michael & Son, who said they would come out.  Several hours later, I called again and was informed I was on their priority list.  Called the third time (since I called RotoRooter in the meantime and was told they were busy and it would be the next morning after 8 am)  I could see myself mopping the floor all night long - had used every towel in the house and mopping every 10 minutes.  24 hour service?  I don't think so.  They even pulled up information and found I had used them once before to unstop a  toilet about 5 years previously  I was at the point of just giving up and going to bed, waiting to float out the next morning.  However, I got a call from Mori, with Michael & Son saying he was on the way.  At about 8:30 he arrived, pulled my refrigerator out, showed me in the garage where the cutoff valve thing is, cut my water to my icemaker off, leaving all the other water on for me,  Very pleasant, courteous and knowledgeable.  I went to bed knowing all was well!!!  Many thanks, Mori, you were a lifesaver!!!.

I've used Drain Express numerous times at a rental property that has some unique plumbing challenges. While they aren't the cheapest, I gladly spend the money because I get an extremely informed and honest opinion and the work gets done right the first time. They've put two clean-outs in for me and have snaked lines numerous times with one of the longest snakes with a camera in the area. Finally, the first time I used them I had an issue that was a Charlotte Water responsibility and they coached me thru how to interact to get the best outcome.  If you've got a complex problem (or think it may be complex), call these guys first.

Today is Nov. 19 and it's 7:44 PM. I have been waiting for Waldron all day to do the maintenance on the Over $9000 unit I purchased from them. I have had multiple calls telling me they were coming. At 4:00 PM the call I had said they would call me in 30 minutes to tell me they would be here. I called at 6:00 and was told they were busy and had a lot of customers with no heat. They were the ones that set Nov. 19 for my maintenance which I pay a good bit for. At 6:21 PM I had another call telling me they were going to do me a favor and come in the morning between 7:00 and 10:00. It is their policy to not set a time because they can't live up to the time therefore since I've waited all day I was getting this special favor. The problem is I have a Dr. apt. At 10:00. I said are you telling me no one is going to show up now, I have waited all day. She said if I wanted to stay up till midnight someone would come. Hey gang, it's 7:52 now, what's your bet?
Very poor way to treat a customer, don't think I will renew and who knows if or when this pre paid maintenance will take place. Very poor business dealings with a good customer so beware.

Linda

Outrageous charges for a house call. $500 to Clear sewer line but it did not fix the problem. Avoid at all cost.

We had a small leak in our upstairs bathroom. Thankfully it's over our garage. The home warranty people went out this company. What a mistake!

Plumber did show up as promised. He was polite. But... that's all I the positives I can give to the company.

Plumber told us that the leak was in our drain. He cut a hole in my ceiling, torn apart our drain.
Then said we must get a contractor out to cut a hole in our subfloor since it was part of the structure of the home. Then he left. Didn't reach out to us for weeks! He didn't follow up with the home warranty company. Before his service call I had a working bathroom with a very small leak. After he left I had a bathroom that couldn't be used.  

I had to call the home warranty people and complain. Thankfully they sent out a different plumbing company. The new company told us that First company completely misdiagnosed the leak, cut a hole in our ceiling for NO reason. The leak was coming from our shower head. That the shower head didn't have enough teflon tape. He had to replace PVC pipe in our drain since the first plumber damaged our home.

The second company told us how many times he's had to go out after J and E plumbing and repair their mistakes. I am thankful this is the end of my horror story. Thankful he admitted he didn't know what he was doing.

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