Best Businesses in Charlotte, NC

Loved that they showed up in a timely manner. The employee was very friendly and helpful

Water heater pilot light went out and I couldn't restart it... called them and they came out within an hour. Very responsive and extremely professional! My heater will need to be replaced in the near future, and I know who I will have do it!
Thanks!!!

Robby has taken care of crazy plumbing issues at my rentals for many years.  He's a sweetheart who is always polite, professional, and thorough.  I highly recommend him.

Even with all the stay at home orders these guys came out to repair a water leak and got us back in good order quickly. Just so you know I have them on speed dial.

Rick was so nice and helpful. The leak problem in my yard was the city's fault. His expertise was able to diagnose the problem in 5 mins and didn't charge me a dime! I will definitely use him in the future!!

Aspire is a very professional company. From quote to completion,  they did the job quickly, without great mess or upset to our living space, and the job works and looks great. Additionally it is rare to find a company with such decent, caring people.  I really felt like they treated us as if this was their own home and own family they were working for. It's hard to find a company that does the job and cares about the people. Aspire did both well.

Called about a shower head install. I was blown away with how quick they were able to respond and get the job done. I was hesitant at first with it being a new business but I am a customer for life now. With the quality of work and how well I was treated I'll be sure to always call them first.

I called Piedmont Plumbing about my water heater, they answered my call right away, scheduled me right away, and were just as sincerely nice and competent as could be.

The plumber that arrived knew what he was doing, was super friendly, repaired all the parts that needed to be repaired, everything and was quick!  Our water heater is completely up to speed and working great now.  HIGHLY recommended - they will do you well!

I cannot say enough about this company. The customer service is excellent and you will not beat the prices. The project manager is responsive, super knowledgeable and easy to work with. I would give more than 5 stars if it allowed! Do not use anyone else.

Service Personnel came earlier than scheduled, accurately diagnosed the work to be done and completed the work promptly and efficiently. Also gave an accurate estimate of the cost. Excellent work overall.

United Air Temp was the first company that American Home Shield goes to for contract service in Marietta, GA. Our upstairs A/C unit was exhibited problems throughout the summer so I finally called in August to repair diminished capacity. The first tech (Ed) said that our temperatures were within standard and there was no need for service; on top of that, he broke the outside unit freon fill valve but said he would fix it. 24-hours later, with no freon in the system, and it was Saturday, we learned that he didn't fix it, draining the system of freon. I called AHS and asked for a second opinion contractor to be assigned. The local manager reached out to me on Monday, asked for me to cancel the second opinion, and that he wanted to check the work that his tech broke.

A broken fill valve, and no amount of mechanical air movement would cool any space, so it was obvious his team would need to fix something. They ordered a TXV valve along with a promise to recharge the freon in the system. The second tech (Jorge') completed the work without incident, but the system could only achieve a 14-deg-F separation between supply and return, still presenting a high supply line temperature indicative of a problem with the outdoor compressor unit. A new compressor was ordered, even though Marco (the Marietta supervisor) stated that a matching coil would be replaced in order to meet the specific AHRI rating for the system.

Since we had greatly diminished cooling capacity, and the system would run continuously when on, Marco recommended a complete upstairs system replacement (including a new heater, even though our current one was only two years old); that estimate was $8,500 for a 3.5 ton system, and he hadn't even finish the AHS work that originated the service call. Once the new compressor arrived, the last tech (Alex) completed the work in a professional manner but would not show me the supply and return temperatures. After another weekend of noticeable weak cooling, I bought my own temperature probe and verified only a 12.8-deg-F temperature differential. (The industry standard is 16 to 20-deg-F differential.)

I called AHS yet again, demanding a second opinion and negative reviews against UAT; they assigned Express Heating and Cooling. When their tech (Chris) arrived, he stated the obvious of the outside unit needing a chemical clean of the compressor coils before any attempt to calibrate and pressurize the system. After further discussion, we both realized that United Air Temp completed unnecessary work consistent with high labor costs and ineffective corrective steps--all indicators of fleecing AHS for compensation but avoiding doing actual work to rectify the customer (me) concern about an under-performing system.

I am copying this complaint to any location I can find in the hopes of saving paying customers from the angst, time loss, and corruption exhibited by a an unscrupulous HVAC contractor. Their hold music of recipient of the national ethics award should be removed as further evidence of deceptive practices, and the local supervisor (Marco) should be fired for ineptitude.

I welcome anyone to reach out should they have concerns about this company or desire further details. I will not allow them to step foot on my property again.

Rip off!!  Charged $29 to come give an estimate that was ridiculously high.  Wanted $550 in LABOR to replace two floodlights on back of house.  Not a new installation, just replace existing fixtures.  No running wire, just two screws and three wire nuts per fixture.  What a joke!!!!  I guess the jokes on me for agreeing to pay to get an estimate...

I had water backing up in my bathroom sink downstairs, we used Liquid Plumber to clear the drain and had already dugout the drain in the back yard and my son had used our hand held snake but after that we heard water gurgling in the pipes so I called Drain Express. Ryan started checking out problem, I suggested  using the motorized snake but had to leave for about twenty minutes, when I returned he had finished and had already put his equipment in his truck. I was surprised! He charged $350, I complained about the price and he said that's for just coming out and with the pandemic everything is more plus the price of gas to run the trucks. I still have water gurgling in my pipes and I'm wondering if he really did use his electric snake in my drains. My son also covered the drain in the back yard and I'm still wondering what Ryan did become I still have the same problem.

I am very unhappy with my experience but Toby the plumbing manager won't call me back - he said he would look into my concerns but has not responded to any of my follow-up.

Outrageous charges for a house call. $500 to Clear sewer line but it did not fix the problem. Avoid at all cost.

My home warranty sent this company to my house for an issue with one of my toilets. The plumber showed up on time and fixed the issue within 15 minutes. He was however extremely rude and stormed out of my house and slammed the door when I was trying to ask him questions about his pricing. His price contradicted my home warranty's price. Would not recommend.

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