Best Businesses in Charlotte, NC

Good luck finding a more honest and reliable plumber. I've used Winn's twice now. The first time I was so impressed with his work that I kept his number not knowing when I might need a plumber again. 2 years later now, when my water heater went out this week, I knew exactly who to call for quality work. Adam came when he said he would and replaced our water heater the next day.

Finding reliable and honest companies is not easy so when you find one, you hold onto their number.

Jim at Lowery Brothers Plumbing responded quickly and helped us with a disconnect, repipe, and reconnect around a new kitchen countertop installation. He was professional, thoughtful, knowledgeable, and tidy. He thoughtfully accommodated scheduling around countertop installation. We will definitely consider working with this company for future jobs.

Had a main water line break and called 4 plumbers at 8 am.  Jim called me promptly, made appointment for 10 am.   I already dug a small hole in the yard where the water surfaced.  He  dug deeper and wider,  and found the broken pipe which had a broken slip connection.  He fixed the pipe which was 8-10 inches under the concrete driveway, and my wife asked him about our nine year old hot water heater(not getting very hot).
He Diagnosed  the heating element as faulty and fixed that also.    Highly recommend Jim-excellent contractor.  I have neighbors who have had water line problems, and many companies would remove a lot of driveway to fix a problem like I had.  Yes, I got lucky, but Jim made that luck happen.  Highly recommend Jim Meyers Plumbing!

Called Terry's for a second opinion on some work that was quoted to me that I felt was high and wasn't sure if it was really needed as I am by no means a plumber. Had some backup in sewer that competitor said beyond snaking out the drain, I would need to dig up part of driveway and replace pipe. We were talking $3000. I allowed the guy to snake out the drain which took less than a minute and paid him but held off on the major repair which he said was needed without using a camera to investigate. Terry came out himself and he was a great guy. Told me that the work that the other guy said needed done was bogus. Terry ran his camera 45' out through our pipe to find nothing wrong with my pipe. The crack in the pipe right above the trap was most common among many homes and may only require a quick snake job each year at most. He said even if he had to replace that pipe it would only cost me about $600 instead of the $3000 that was quoted by the other guy. Terry came out and did this inspection FREE of charge in the rain. I offered to pay him but he insisted no charge. I will give my business in the future to Terry no doubt. He is honest and I know I can trust him after this visit.

Highly recommend using Thompson. Their phone operator Jessica was very understanding and they were able to get into my house to fix a major gas hot water heater problem within a day. Their price was reasonable and fair.  Scott and Jake did the work at my house and went above and beyond. I had 3 got water heaters in my basement. The old broken one, a new but incorrect one and the one they installed. They took with them the old broken one and helped me move the new but incorrect one into the garage.

This is a local company you can trust to take their time and do good work.

I have attacked pictures of their work.

Spencer came out to quote repiping my home. I agreed to the price as he was about $300 cheaper than another vendor and he said they would start in 2 to 3 weeks. It is now 2 months later (not exaggerating) and haven't heard from him. I've called numerous times. The woman who answers their phone might be the most rude and unprofessional front office person I've ever spoken with. They may do okay work, but I'll never know. Terrible customer service and overall experience, so have no choice but to give this review to help others who are searching for plumbing companies.

Sewage drain clogged up! They came out and fixed the problem at a very reasonable price! Very professional and courteous. Would recommend this company to anyone!

Had a leak in my house, called the answering service.  Call was returned and plumber said he would be at my house the next afternoon.  Never showed up, never called to say he wasn't coming.  Stayed in my house waiting from 12 noon until 7:30 pm.  He is now fired!

We had a number of plumbing items to attend to prior to selling our home and we called Transou to do the work. Due to the number of items, some small and some larger, the job would take two days. There were two pairs of guys, one pair each day, and I have to say they were all amazing! Very professional, on time, polite, and very kind. And the work was spot-on. The office staff was excellent as well. I'll be using the same company for some septic tank work later this week and I have no doubt that this company could make even septic tank work pleasant for the homeowner. Thanks so much, guys!

I used AAA city Plumbing to repair a faulty shower on/off valve. Waide and Joe who was in training took care of the situation in a timely manner. My Shower on/off valve work great. It was a little on the pricey side for the work done but  I was pleased with the service. I would recommend there service. Thanks Waide and Joe.

After scheduling an appt last week that was cancelled same day, I tried again. Today the technicians showed up for a few electrical issues and when they couldn't quick fix them (they tried for about 5 mins) , they said their manager needed them to install a generator for someone else so they had to leave. When I asked when they could come back he said they were really busy and it could be weeks and suggested I call another company. And then he wanted $111 for the gas/trip fee.  WHAT?!?!

I asked to be placed BACK on their schedule and if/when they show back up and fix the problems, I'll happily update this review (and pay them the one time $111 gas/trip fee).

I called Best Rate because they advertise 24/7 service.  I called at 9:30 PM and was told no one could come out until sometime the next day.  When I said that I thought they offered 24/7 service the man said he was one man down and I don't want to know what the quote would be for them to come out that night.  My emergency was not at all important to him, in fact he seemed as if he thought it was humorous.  Some choice words come to mind about this man that I won't put on the internet

$875.00 for a 2 hour job unclogging a drain pipe. Really? If a  person promotes themselves as a Christian that is a moral and fair minded person, as Randy Scribner did to me, they are not. Learn from my expensive mistake and move on to another service provider. Buyer beware. Dave Cope, Stanley, NC

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