Best Businesses in Charlotte, NC

this was our first time using this company, very professional,very knowledgeable. He
went above our expection of what was needed , went the extra mile  to get job done .
we had  water leaks under the house and in a wall, other company i had used for 15 yrs  said it would take 2 days or more to fix. Adam Skiscim did all the work in 31/2 hrs, he never stop moving and kept us informed  about the jobs the whole time. I would recommend him highly and will be using him again .

Customer service was PHENOMENAL!! Reached out Monday evening and resolved my problem within 24 hours. Arrived on time. Had to reach out a second time to have dishwasher install and they came out the same day. I've have already done business with them twice and will continue to work with them. Prices are very reasonable.

Best plumbing service around! Very punctual, friendly, very efficient! Needed a hot water heater replaced & a new vanity installed..Jim & Russ know their stuff & back their work! Will definitely be calling them again if another problem comes up! Great guys! Great company! Highly recommend!!!

My shower was only running ice cold water or scalding hot water...no warm. I had called a different company first that had no idea what to do, but they wanted to put holes in my walls. I decided to get a second opinion. Rick from Terry's Plumbing came out and knew exactly what it was and fixed it. It was a valve inside that needed replaced. He was very knowledgeable and explained everything about the hot water tank and why I was having only hot and cold come out. He explained that my hot water tank was set too high and how the water could scald you at that setting. I would definitely recommend Rick, he's the real deal when it comes to being a plumber!

Thank you,
Karen Applegate

We had 2 clogged toilets. We thought it may have been a toy :-)
I spoke to Jessica who was very kind to fit us in right in.  It was the
septic filter that was clogged.  He relaced it.  Unfortunately, we just cleaned out our lines 8 months prior.  I guess the other company cleaned it.   Very happy with service

I would like to give them a good review because I have used them in the past and was pleased, but I called them over 2 weeks ago to get an estimate on some work for a bathroom renovation project.  Still waiting for someone to show up.  Called again on a Friday and was told someone would reach out to me beginning of the following week.  Have yet to hear from anyone.  Would have been nice to know they had no intention of showing up so I could have gotten some other estimates and moved on with my project.  Very frustrating.

Joe and his protege, Mike, not only superbly fixed my clogged toilet (which was also evident in the tub), they also cleaned up really well afterwards.  

I strongly recommend All Clear Sewer and Drain if you have any clogged drain issues!

BTW, Anthony, (a USMC Veteran), with whom I set up the appointment, was also fantastic!

These guys have been my go-to plumbers for repairs and emergencies for some time now. Not cheap, but quick, quality work.

Made an appointment with them the time came and they never showed. Had to call to find out they were running behind. They showed up stayed for all of 5 minutes and quoted me 3 times higher than everybody else that has looked at my problem.

We called at 9:30 am for service on Saturday June 1st.  They kept calling to let us know the service tech was running late.  He didn't show up until 10:30pm.  That's 13 hours later.  He said he was really tired and asked if he could just cap the leak off and call it good.  Five minutes later he was done and charged me $200.00.

He also gave me an estimate to re-plumb my entire home due to faulty fittings.  He quoted me $9,100.00.   Thank fully I got a second opinion.  The job is done at $5,600.00.  

This vendor needs to learn about customer service and fair pricing practices.  Good luck to you if you need a plumber!

After scheduling an appt last week that was cancelled same day, I tried again. Today the technicians showed up for a few electrical issues and when they couldn't quick fix them (they tried for about 5 mins) , they said their manager needed them to install a generator for someone else so they had to leave. When I asked when they could come back he said they were really busy and it could be weeks and suggested I call another company. And then he wanted $111 for the gas/trip fee.  WHAT?!?!

I asked to be placed BACK on their schedule and if/when they show back up and fix the problems, I'll happily update this review (and pay them the one time $111 gas/trip fee).

I called Best Rate because they advertise 24/7 service.  I called at 9:30 PM and was told no one could come out until sometime the next day.  When I said that I thought they offered 24/7 service the man said he was one man down and I don't want to know what the quote would be for them to come out that night.  My emergency was not at all important to him, in fact he seemed as if he thought it was humorous.  Some choice words come to mind about this man that I won't put on the internet

$875.00 for a 2 hour job unclogging a drain pipe. Really? If a  person promotes themselves as a Christian that is a moral and fair minded person, as Randy Scribner did to me, they are not. Learn from my expensive mistake and move on to another service provider. Buyer beware. Dave Cope, Stanley, NC

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