Best Businesses in Charlotte, NC

Good luck finding a more honest and reliable plumber. I've used Winn's twice now. The first time I was so impressed with his work that I kept his number not knowing when I might need a plumber again. 2 years later now, when my water heater went out this week, I knew exactly who to call for quality work. Adam came when he said he would and replaced our water heater the next day.

Finding reliable and honest companies is not easy so when you find one, you hold onto their number.

Both my bathrooms clogged overnight, and the emergency plumber I called came out and quoted me nearly $800 to dig up my septic tank lid and clear the main drain line. I said no thanks. Contacted Lowery Brothers for a quote the next morning, and got a response in less than 10 minutes saying they'd be able to be there that evening. They contacted me later in the day confirming they would be there when they said, and they arrived right on schedule (and wearing masks, which was appreciated). They ended up pulling off one toilet and snaking the drain, clearing the clog, then reseating the toilet, which had a leak at the base. Their price was less than half of the other quote, and they were professional, friendly, and fast. I am going to be calling these guys for all plumbing services I'll need in the future, and will be recommending them as well.

Best plumbing service around! Very punctual, friendly, very efficient! Needed a hot water heater replaced & a new vanity installed..Jim & Russ know their stuff & back their work! Will definitely be calling them again if another problem comes up! Great guys! Great company! Highly recommend!!!

Terry's Plumbing to the rescue!

On Sunday the 10th, I noticed some water coming into my basement at an impressive rate. Since we moved in October 2015, this had happened a few times with heavy rain, but nothing to this magnitude - it was literally pushing holes in the hydraulic cement i had patched in a few places.

There was a sudden cold snap on the 10th as well, went from nearly 50 degrees the day before, to about 0 degrees in a day - and that was coupled with about a half inch of rain - so I just immediately thought I needed a drain. On the off chance it was a water line, I called my borough and asked them to come and check to make sure that this wasn't the case.

The borough didn't call me back until Monday morning, after which I spent most of the night trying to abate the leaking to no avail. The water company professional told me that he didn't think that it would be a water line, or backed storm drain, because the water lines were new, and there are no storm drains on our street. He also mentioned that with the recent snowfall, that they would have to wait to check the line until there was a dry day and a decrease in traffic to be able to hear if there was a leak.

So, based on that information, I surrendered to the fact that I would most likely need an internal french drain. I called several places, and even a general contractor, all of whom didn't have immediate response times.

This is important, because of what my wife and I had to do whilst waiting for an eval and price we could afford - this was building a levy in my basement to contain the water, using flow dams to try to direct it to drains, and every towel, blanket and sheet in the house needed to be spun out in the washer, and about 30 gallons of water vacuumed out and dumped every 6 hrs, for 7 days, so it didn't completely destroy my basement. We entertained all offers, none were great, but we were going to have to do something soon.

Then, on Thursday night,  I noticed that around my curb box for the water service line had no snow, neither did my hillside, and it was very soggy. So I took pictures, and sent them to the borough manager, asking for someone to come and check the line. Move to Friday Morning, the water authority gentleman who came up three times over the next few days, was such a nice man, and he very nicely told us what the problem was, and what we needed to do to get it fixed. I called in every person I knew, even my uncle who was a retired plumber for suggestions, no one had a good one, so I turned to Angie's List, and good thing I did.

When I called Terry's plumbing, they were delightful, and Terry himself came out and took a look at what needed to be done. He gave me an amazing quote within my budget, and said that they would be back on Monday. Terry was the absolute best, he was respectful, honorable, and stood behind everything he said to me. The crew that Terry sent must be his A-Team because Jason, Jason and Tim were top shelf. They put me at ease about everything, and got everything taken care of and the water back on within just a few hours of being here the first day. They came back day 2 to straighten up the yard, and patch a hole in my basement floor where the new line came in.  The whole Job went off without a hitch, other than it being about 6 degrees outside the whole time.

They cleaned up everything very nicely, and gave me all the information I would need to keep myself safe going forward, and even let me know that my water tank is aging and we might want to budget for that next before it goes. Very professional, very good expert work and advice. I will use Terry's Plumbing again, and will recommend them to everyone I know. This was my first big hurdle as a homeowner, and Terry's made it easier for me. Can't thank them enough.

They've always been fast, good and fairly priced.  What more can you ask for?

Spencer came out to quote repiping my home. I agreed to the price as he was about $300 cheaper than another vendor and he said they would start in 2 to 3 weeks. It is now 2 months later (not exaggerating) and haven't heard from him. I've called numerous times. The woman who answers their phone might be the most rude and unprofessional front office person I've ever spoken with. They may do okay work, but I'll never know. Terrible customer service and overall experience, so have no choice but to give this review to help others who are searching for plumbing companies.

Joe and his protege, Mike, not only superbly fixed my clogged toilet (which was also evident in the tub), they also cleaned up really well afterwards.  

I strongly recommend All Clear Sewer and Drain if you have any clogged drain issues!

BTW, Anthony, (a USMC Veteran), with whom I set up the appointment, was also fantastic!

These guys have been my go-to plumbers for repairs and emergencies for some time now. Not cheap, but quick, quality work.

Round #2.  I decided to suck it up and have Mike and Transou's re-fit my bathtub/shower combo.  I would say, all things considered, it went far better than I would have hoped.  I really don't have much to compare it to, price-wise because I didn't bother to shop around.  I think, in the long run, even when things get slightly tense over details... I would prefer to go thru it with a company that I have come to trust.  Consistency is key with me and I am now convinced that Transou's can be trusted.  Which is a big deal for anyone with trust issues.  Capice?  My bathroom looks less like shit than it did when they started.  I'm sure I could have had them re-do the whole thing, but I didn't... .and nobody made me feel like a cheap-ass for not going with the works.  And... they will wear those shoe covers to protect your carpet.  Most of the time.  It was kind of like having two Great Danes going up and down the stairs.  So, call 'em.

I would be very cautious of this company. My entire house is gas, from the grill to the hot water heater and my heating system. They came out to quote an 8 foot line so I could have a gas stove in my kitchen and it was $3600. This would work 2021.  York natural gas said they could do it for $600.

After scheduling an appt last week that was cancelled same day, I tried again. Today the technicians showed up for a few electrical issues and when they couldn't quick fix them (they tried for about 5 mins) , they said their manager needed them to install a generator for someone else so they had to leave. When I asked when they could come back he said they were really busy and it could be weeks and suggested I call another company. And then he wanted $111 for the gas/trip fee.  WHAT?!?!

I asked to be placed BACK on their schedule and if/when they show back up and fix the problems, I'll happily update this review (and pay them the one time $111 gas/trip fee).

I don't know about the degree of work these folks do... They never showed up. They were supposed to come out one day, they called me as requested and confirmed the time... that time came and went, an hour later I called to see what happened. He said he was about to call me and could we reschedule for the next day. I said sure and he confirmed time and date. He never showed up and never called.
Don't waste your time... call someone else that will actually show up to the job.

$875.00 for a 2 hour job unclogging a drain pipe. Really? If a  person promotes themselves as a Christian that is a moral and fair minded person, as Randy Scribner did to me, they are not. Learn from my expensive mistake and move on to another service provider. Buyer beware. Dave Cope, Stanley, NC

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