Best Businesses in Charlotte, NC

Huge shout out to Adam Skiscim owner of Winn's Plumbing for his above and beyond extraordinary professional service! We had a hot water heater go down yesterday, called Adam up late in the day and boom he was on our issue. Installed a brand new unit without a hitch after sun down. You just can't find service and timing like that anymore without being gouged in the wallet from an unknown big box service tech. His pricing is right on fair, but his attention to detail, caring about your personal situation, and the quality of work from a licensed professional is what sets him above the herd.

Locals do yourself a favor, call Adam owner of Winn's Plumbing so he can assist you the same as he has me without hesitation! Highly recommended!!

Both my bathrooms clogged overnight, and the emergency plumber I called came out and quoted me nearly $800 to dig up my septic tank lid and clear the main drain line. I said no thanks. Contacted Lowery Brothers for a quote the next morning, and got a response in less than 10 minutes saying they'd be able to be there that evening. They contacted me later in the day confirming they would be there when they said, and they arrived right on schedule (and wearing masks, which was appreciated). They ended up pulling off one toilet and snaking the drain, clearing the clog, then reseating the toilet, which had a leak at the base. Their price was less than half of the other quote, and they were professional, friendly, and fast. I am going to be calling these guys for all plumbing services I'll need in the future, and will be recommending them as well.

Best plumbing service around! Very punctual, friendly, very efficient! Needed a hot water heater replaced & a new vanity installed..Jim & Russ know their stuff & back their work! Will definitely be calling them again if another problem comes up! Great guys! Great company! Highly recommend!!!

I hired Terry to fix an issue with the main sewer line, he dug it up, said he couldn't fix it, the city will have to fix it.  He still charged me for it.  Being in the business he is in HE KNEW BEFORE HE STARTED THAT HE COULD NOT FIX IT. All I needed was an extension on the cleanout and had I known he could not fix it I would not have hired him.  I WOULD NOT RECOMMEND TERRY'S PLUMBING

A++++
Fantastic service.
Responded to my emergency the same day I called.
Did the Job another company turned down.
You should use Thompson Plumbing & Pump Service Inc.
Quality work, Great Service, Great price! They go above and beyond.
Awesome!

Great reliable service.  Definitely did his best to resolve all the plumbing issues we had!

We had a TERRIBLE experience with this company.  We were charged $295 for less than half an hour of work to snake a line when we were having a backup into our house. The receipt stated that the work is covered by a 60 day guaranty.  A little over a month later we had the exact same issue.  We called the company back and told them it should be covered under a 60 day warranty. They agreed and came back out. However, after they had snaked the line again (once again less than half an hour of work) they handed my husband a bill for $275. My husband explained that we shouldn't be receiving a bill as they were performing work under a warranty.  The man (Joe) then told him that he had performed additional work that was not covered by the warranty when he put a camera in the line to determine what the problem was. We informed the company that we would not be paying the second bill as 1) it was our understanding there would be no charge for the second service call, 2) if any work outside the scope or the warranty was going to be performed, they should have notified us, and 3) the actual problem was never fixed. Our communication from the company has been extremely hostile and threatening.  At this point, we will likely be taking them to court.  Worst experience EVER with a service provider and would give them zero stars if I could. Do not use this company.

I tried multiple times to call to have a leaked repaired. Every time I call I am asked to hold and then immediately hung up on. Obviously they don't need any work. Keep looking somewhere else because they don't care about customers.

Superior customer service!  I have used Transou's Rooter & Plumbing three times for various plumbing-related issues (no water pressure in the house, water leaking from ceiling, and kitchen sink leaking).  
    The owner, Brandon, is kind, helpful, and personable.  When you speak with him, it feels as though you are their most important client and your issue is the most important one of the day.  I appreciate that and so will you!  
    The lead technician, Michael, is great to work with.  He explains the issue (in terms you can understand) and offers different options for a solution.  He then completes the work quickly and efficiently.
    Thank you, Transou's, for keeping our house dry (haha!) and running smoothly!  
    I highly recommend Transou's and will continue to recommed them to everyone!!

Nobody shows up.
You have to call them to find out why you're standing there waiting.

If you want to make an appointment, work your whole family's morning around the probability of having no water until your leak is repaired and end up getting totally blown off on your only day off work you can be there to meet a plumber, enjoy that.

Won't call again even if I wake up swimming.

What kind of business can't maintain a schedule and make phone calls if there are changes?
Normally not one that survives.

Edit:
(If 'constant contact' means that no one shows up and I CALL YOU at 9:38 and 10:11 about a 9a appointment, then sure.)

I also work in service, but I show up, or I make my new arrangements AFTER standing appointments.

After scheduling an appt last week that was cancelled same day, I tried again. Today the technicians showed up for a few electrical issues and when they couldn't quick fix them (they tried for about 5 mins) , they said their manager needed them to install a generator for someone else so they had to leave. When I asked when they could come back he said they were really busy and it could be weeks and suggested I call another company. And then he wanted $111 for the gas/trip fee.  WHAT?!?!

I asked to be placed BACK on their schedule and if/when they show back up and fix the problems, I'll happily update this review (and pay them the one time $111 gas/trip fee).

I don't know about the degree of work these folks do... They never showed up. They were supposed to come out one day, they called me as requested and confirmed the time... that time came and went, an hour later I called to see what happened. He said he was about to call me and could we reschedule for the next day. I said sure and he confirmed time and date. He never showed up and never called.
Don't waste your time... call someone else that will actually show up to the job.

$875.00 for a 2 hour job unclogging a drain pipe. Really? If a  person promotes themselves as a Christian that is a moral and fair minded person, as Randy Scribner did to me, they are not. Learn from my expensive mistake and move on to another service provider. Buyer beware. Dave Cope, Stanley, NC

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php