Best Businesses in Charlotte, NC

Our home still had the original hot water heater and it's getting to be close to 25 years old. Time for a replacement and I want to go tankless. Mrs. K. did the shopping around and called three plumbers for estimates. Superior responded, provided a written quote (not an estimate, a quote!) and also offered to do some kitchen sink repair that we needed. They were not the cheapest but they had the best reviews here and on other sites.

The technicians who arrived on time and practiced the appropriate COVID protocols with masks on the entire time. They took care of cutting out our old water heater (bye, friend!), running all the new pipes and hooking up our new tankless heater outside the house.  It took them all day and afterwards, we've got limitless hot water!

There was one problem and when we called the technician, he was immediately back to us to repair it. They had neglected to reconnect the gas pipe to our gas fireplace. A small oopsie and it was resolved relatively quickly with a sincere apology for the trouble,

The new unit looks great and it works great. I am extremely pleased and posting this five star review.

[Review 14367 overall, 1691 of 2020, number 2709 in North Carolina.]

With temperatures in single digits, late Saturday,when no other plumber would respond to an emergency..Jeff Jordan was an Angel.  My 94 year old twin aunts, experienced  an exploded pipe.  Their caregiver discovered the water spraying in the side yard.  Had no idea where the cut off valve was.  He came to cut off the valve...but could not leave them without water.   He worked until after dark and fixed the pipe.   God Bless him.

Jason and his team converted a very large fountain into a nice fire pit.  The job ended up being bigger than initially anticipated but Jason and his crew worked until everyone was satisfied and he maintained his quoted price, regardless of extra hours/product the project took.  Highly recommend

Jerell came out and was very professional. He was sent to us for a plumbing problem behind our dishwasher. Allison and White property management had him come out. But now they say nothing is wrong , I would very much like the report from Jerrel if possible, because these guys are giving us a lot of trouble because of this situation and nothing is getting fixed. Can you please help? Our address is 1013 12th St. NE in Hickory. He left his number with my son, but when we called it said mailbox was not set up. We could really use your help.

Excellent Sevice. Best plumbing company in the Lake Norman Area. All of the sevice people are very knowledgeable.

The most authentic family owned business. As a sales professional I meet a number of business owners. Eddie and Tawny are immensely kind and care for the community of Charlotte. I highly recommend Heyworth Plumbing for commercial projects.

Brian with ACC Plumbing was courteous and prompt. They charged me the exact amount quoted and were very respectful of my home.

Needed help with a toilet handle replacement (after my attempt failed) and Jerry was awesome!!
Responded quickly with an exact cost after I provided him some pictures and detail and he was prompt, courteous and friendly!!
Worked out smoothly and he followed up to be sure all was ok several days!!!

Today i called Discount Rooter to see if someone could help my Mom with an kitchen drain blockage. She had one of those BIG well known Plumbing companies come out and they TRIED to clean the drain and could not do it, but charged her $385.00 and that was with a Veterans discount. They told her they would have to run a new line to the septic tank because the current line was no good, it had a root in the pipe or the pipe collapsed and by the way that's going to cost and additional $5200.00. I got wind of this and said no way, lets call someone else. I was pleasantly surprised when Discount Rooter said they could come out today. I met them at the house gave Lonnie the information, he took a look around and began working to clean the drain. It was not long until he was able to clear the drain and also corrected another issue that the BIG Plumbing company had left, at way less than 10% of what the other company wanted to charge.  Needless to say my Mom was very happy and she now has a new plumber to call with any problems. Lonnie was honest and fair and I would definitely recommend him in the future.

I had the pleasure of having John Ritchie do some plumbing for me today. First of all what a pleasant man and very honest. I had two issues a leak in the kitchen and a leak in my bathroom. When he first started with the kitchen he checked like crazy for anything leaking.  He checked the dishwasher, garbage disposal, and obviously the sink no leak. Now a few years back I had another plumber install a garbage disposal. So actually I believe we were dealing with an old leak, because there  was no leaking to be found.  The bottom of the cabinet was messed up and and the wood was warped I believe from a previous leak. I am redoing my kitchen and I did not want to have that  problem come back. Now he did make reference to the plumbing being over 25 years old and we could re pipe with new piping but we actually both decided that it really was not really necessary at this time. Okay on with the bathroom. Actually he knew what it was right away, the faucet itself was leaking. So down to Lowes he goes.  He picked out an attractive faucet installed it in no time and voila no leaks. Now I need a handyman to fix the wood in the kitchen and the bathroom. So as you can tell I was quite pleased with John of Ritchie Plumbing and his personable, honest, and knowledgeable  business ethics. I have his card and I would recommend him to anyone with plumbing issues. Oh and very important I was very happy with the cost.

Recently moved to North Carolina and experienced a few plumbing issues in our new rental. Signature Plumbing assisted us in resolving several unexpected issues quickly!  They are very knowledgeable, timely, and professional.  We couldn't be more happier and will definitely use them in the future when we finally purchase our own home. If you're looking for a reputable plumbing company, no need to look any further.  Signature Plumbing can provide you with so much comfort knowing that the work will be done correctly! You will not be disappointed!

I am a rental property owner.  I received a couple quotes from local plumbers to replace a hot water heater nearing it's service life.  One highly reviewed plumber that I used before, and Eco Home Solutions.  Eco Home Solutions was far more responsive and cheaper, but the level of complete communication and professionalism made the choice easy.  
My elderly tenants made for some challenges coordinating with scheduling, but Eco Home Solutions completed the project with satisfaction and compassion working with, and around my tenants.  
I will call them when needed in the future. And I am confident to recommend them to you.

Cliff from Cliff's came to the house I am renting yesterday and fixed my kitchen sink which was running so very slow. He was professional, friendly, thorough and fixed the problem! And best his price was VERY REASONABLE! Since I am new to the area he also answered my questions about the area, and made some suggestions. I would defiantly recommend this company, and will use them again in the future, if I have any further plumbing problems,  Oh, and Sherry in the office was also great.  Thank You!

I had a very poor experience with Mike the Plumber.  Upon meeting him, he seemed friendly and knowledgeable, was willing to come out during the evening, and priced reasonably.  He came to fix a leak in a sewer pipe underneath my house that was connected to my kitchen sink.  Later that evening my kitchen sink ended up leaking and I had to call another plumber to come fix that.  I'm not sure if that was a coincidence or the result of his work from earlier that day.  However, while he was fixing the first leak, he clumsily spilled a bottle of acid he was using to clear the drains onto my brand new washer and dryer.  His wife, the business manager, claimed that they were going to see what they could do about replacing or fixing what was ruined.  Calls or texts to him or his wife either go unanswered or the response is that he will call back later that day and I would never hear anything.  I wish I had seen that review before hiring him.  In addition to all the money I spent on plumbing repairs, I had to replace my brand new washer ($750) because the acid he spilled ate holes in any clothing that was washed after I thought it was cleaned out.  Luckily the acid spilled on the dryer was only cosmetic and I did not have to purchase a new dryer too.  This 'business' is clearly unaccredited, does not have insurance, and does not take responsibility for their actions.  Do yourself a favor and check Angie's list or the Better Business Bureau before hiring an emergency plumber - do not trust the glowing Google reviews that Mike so quickly mentions.  If something goes wrong, he does not end up saving you any money.  This is the first review I have ever written, but I feel strongly that people need to know what kind of people/business they are dealing with in the event something goes amiss during a plumbing repair.

They said they would be here at 8:30 they were saw our problem and fixed it all within 25 minutes the builder who once before put nail in our water pipe and when precision checked the leak in the ceiling another pipe had two nails in it I would give this company 5 star ratings if any one has a plumbing problem they are reasonable and being a Korean Vet I got 10percent off, thank you precision.

Very Expensive :
I just had the plumbing service from them. The technician is good and well behaved.
But they charged me heavily & without having to spend on any spare parts, I would prefer to look else where for better pricing.

Naren

I just had a wonderful experience with them this week. Especially Adam- he went above and beyond. I couldn't believe how fast and efficient they were plus thousands less expensive than another quote i received! Would recommend them for any plumbing needs.

I called this company over a week ago, because my main line was backing up. I spoke to a woman that said that they were booked up for that day, but she could have someone come out the next day between 4pm and 6pm.  She told me she would call me back, but no one ever called back or showed up. I ended up just calling roto-rooter the next day, and they came out within 30 minutes.

Wow in total shock and disbelief
We received our Holbrook's bill for last week's overcharge
I honestly thought  damn $75.00 just to walk through the front door  is highway robbery
I mean seriously less than  a four minute drive $75.00  

Boom  we were charged a whopping $101.65 for Matt to tell us it wasn't their job!
Wow it stated the charge was for the plumbing  job how is it a fckn plumbing job when the man never actually touched anything and was here a total of 2.1 minutes????
Really seriously?
What a rip off !
I called Holbrook's today and the lady said we did a plumbing job we had to charge you we had tooo!!!!
Nahh homie all you gotta do in this shit Miserable life is one  pay tax's
The other die and make you're peace wit one heaven   up  above  !!!!!
Smdh
You'd actually think  we've been longstanding fAithful customers of theres 40 plus year's  strong
You'd think they'd have a little bit of compassion and consideration for their  faithful dumbass customers like us
It's all about money  money  
They are straight crooks who honestly don't give a damn about thier customers at the end of the day
At the beginning of the day or anytime in between!
That's a disgrace and Shame
I honestly don't know how these soo called humans sleep  at night
There's a special place in hell for folks like these
From know it all repair ‍ men to not knowing jack shit it's been ongoing two weeks
The Dr appliance guy Brock informed me the reason our refrigerator was one day hot  the next cold  that was normal I the summer  that po dumbass fool ‍‍
They stole $95.23 for bad advice walked out didn't do their job either
Total loss last week $251.00
And and entire life time loss of respect  and dignity

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