Best Businesses in Charlotte, NC

Our home still had the original hot water heater and it's getting to be close to 25 years old. Time for a replacement and I want to go tankless. Mrs. K. did the shopping around and called three plumbers for estimates. Superior responded, provided a written quote (not an estimate, a quote!) and also offered to do some kitchen sink repair that we needed. They were not the cheapest but they had the best reviews here and on other sites.

The technicians who arrived on time and practiced the appropriate COVID protocols with masks on the entire time. They took care of cutting out our old water heater (bye, friend!), running all the new pipes and hooking up our new tankless heater outside the house.  It took them all day and afterwards, we've got limitless hot water!

There was one problem and when we called the technician, he was immediately back to us to repair it. They had neglected to reconnect the gas pipe to our gas fireplace. A small oopsie and it was resolved relatively quickly with a sincere apology for the trouble,

The new unit looks great and it works great. I am extremely pleased and posting this five star review.

[Review 14367 overall, 1691 of 2020, number 2709 in North Carolina.]

With temperatures in single digits, late Saturday,when no other plumber would respond to an emergency..Jeff Jordan was an Angel.  My 94 year old twin aunts, experienced  an exploded pipe.  Their caregiver discovered the water spraying in the side yard.  Had no idea where the cut off valve was.  He came to cut off the valve...but could not leave them without water.   He worked until after dark and fixed the pipe.   God Bless him.

Jason and his team converted a very large fountain into a nice fire pit.  The job ended up being bigger than initially anticipated but Jason and his crew worked until everyone was satisfied and he maintained his quoted price, regardless of extra hours/product the project took.  Highly recommend

Yesterday ENECO  came from Hickory to tweak my HVAC, which he did a fantastic job on.  I really didn't expect them to come out on a Saturday and figured they would wait till Monday, but I got a call back quickly and he said he could be here shortly. The young fellow was named Adam and had been with the company for 9 years. To get to my attic access we had to walk around bins and big bags of decorations from Christmas.  I apologized for the mess and said it just needed to go in the attic when I got help.
He was so kind and gracious and offered to put all that stuff in the attic for me!  And it was a lot!   Then he gave me a few tips to make extra storage space with some of the plywood boards I had stacked up there. Adam was quite the professional during all this and I thanked him.  What an asset he is to his company,  and a blessing to me, to go above and beyond!

Called twice for them to come out for plumbing estimate. Promise to come for estimate. I waited until 5:30 , no show. Next day waited again , no call and no show. I gave a one because I couldn't give a zero.

The most authentic family owned business. As a sales professional I meet a number of business owners. Eddie and Tawny are immensely kind and care for the community of Charlotte. I highly recommend Heyworth Plumbing for commercial projects.

Brian with ACC Plumbing was courteous and prompt. They charged me the exact amount quoted and were very respectful of my home.

Jerry was from the very beginning extremely knowledgeable. We originally thought we needed to switch from our current working water heater to a tankless because of the long wait for hot water. After hearing our problem he was already brainstorming a more affordable solution. He was quick with responses and very thorough with explaining things to us. His quotes were reasonably priced. Professional written quotes were emailed to us. His work was quick and clean. Very satisfied with the over all experience. We have literally no wait for hot water now at a fraction of the price other places we're quoting us. You can trust Jerry and he takes pride in his work. We will definitely be returning to Jerry for future work.

I am very pleased with this company and with our plumber Lonie! I called this morning and Lonie was here by 12 noon. He fixed the issue within 10 mins and we are now able to do laundry again! We would recommend this company to anyone! Thank you for the speed, your knowledge and your customer service!

Ritchie Plumbing is one of the best. I had a major plumbing job needed to be done, and I called Ritchie Plumbing along with a few others for quotes. John came out and was professional, explained what needed to be done, and had a reasonable quote. He was quick with responses during the whole process, extremely easy to work with, and super friendly. When I had questions, he took the time to explain the answer. John went over and above to make sure the plumbing was done right and timely. I can not recommend the team enough! If you have a plumbing job (no matter small or large), don't go with the big corporate companies, stick with a local and well reputable company like Ritchie Plumbing!

Recently moved to North Carolina and experienced a few plumbing issues in our new rental. Signature Plumbing assisted us in resolving several unexpected issues quickly!  They are very knowledgeable, timely, and professional.  We couldn't be more happier and will definitely use them in the future when we finally purchase our own home. If you're looking for a reputable plumbing company, no need to look any further.  Signature Plumbing can provide you with so much comfort knowing that the work will be done correctly! You will not be disappointed!

I am a rental property owner.  I received a couple quotes from local plumbers to replace a hot water heater nearing it's service life.  One highly reviewed plumber that I used before, and Eco Home Solutions.  Eco Home Solutions was far more responsive and cheaper, but the level of complete communication and professionalism made the choice easy.  
My elderly tenants made for some challenges coordinating with scheduling, but Eco Home Solutions completed the project with satisfaction and compassion working with, and around my tenants.  
I will call them when needed in the future. And I am confident to recommend them to you.

We used Cliff's plumbing to install our new kitchen faucet when we first moved here. They
also removed a filtration system under our sink that was no longer usable. When I called they came the next day which was perfect. Thank you Cliff's plumbing.

I think the previous reviews were either friends of Mike's or employees because he destroyed our house, took his money and never completed the job.  We hired Mike to install a set of gas logs.  He quoted me 350 dollars over the phone. Fine, I thought that was a great deal compared to the 600 quoted from Piedmont.  Apparently he has never actually installed gas logs and just started randomly drilling holes in the fireplace.  Once he did this, he announced he needed different drill bits and left. 2 days later, after several calls to his wife (she answers the phone), and to Mike's cell, he finally came back and messed around for about 11 hours, completely wrecking the house.  Um, he had the gas logs disassembled on my granite kitchen counter???  He told us it was the logs, they were faulty or broken or whatever so my boyfriend took them back to Lowes.  He ran into a similar problem with the second set which are probably ruined from him messing with them. So we are left without a working fireplace, broken logs, a hole in the rug that Mike tried to hide, filth everywhere and he managed to steal the 350 dollars off the counter.  Do yourself a favor, don't hire this guy, he's nice enough but I'm fairly certain couldn't plumb himself out of a wet paper bag.  Zero stars.

Great & timely service; however, I find them to be expensive & not completely transparent w pricing.

If I wasnt in a jam, & if they didnt prevent a mess, I would be more vocal about the costs involved.

If you want quick timely service for septic tank emergencies this is your company! Experienced a horrible backed up septic tank that had not been emptied in many years. Thanks to John and Thomas's knowledge and hard work our issues were fixed in no time. Very friendly and funny gentleman too. The pricing was very reasonable as well!!!

This a belated review but, better late than never.  I don't live in NC right now, but I still have a condo in Charlotte. I have to say that Joe and his crew are the best!! My condo is in a building built in 1940 that had some issues with old pipes. He worked on the condo a few years ago. I was very impressed!! There is a maze of pipes under the building and no one knew where the shut offs were, but, he was able to find them. He is very knowledgeable, efficient and neat. He had to break through concrete and wire mesh to get to the pipes for the shower. He not only fixed the pipes, he repaired the wall and cleaned up all the broken concrete and wires. Joe's company is the only plumbing company I trust to work on these old pipes. Thank you Joe, I really appreciate you.

People be aware of this company. Your lack of professionalism is mind blowing. I can and I will comment about a friends experience. I needed plumbing work done and I researched plumbing companies and came across your company. I read your reviews and knowing someone who had experience with 1st Choice Plumbing, made my decision that much easier. I could have been a potential customer, but my money goes to a business who values their customers. My comment is absolutely relevant, Jonna and I look out for people who need plumbing services. I have been out to the house to see the water heater and checked it out myself. A leaking water heater with no hot water is in perfect working condition? You don't have to be a plumber to see it's not properly working. You wrote up a false report that the water heater was in proper working order and admitted to her that you never checked to ensure the water ran hot or anything. When you provide bad service and then lie about it, it reflects poorly on you and your small business. Put yourself in the customers shoes and I'm absolutely positive you would be angry yourself. It does not matter if you came out for her or the previous owner. You checked the water heater and said it was properly working when it's not. You provided the service and there is documentation your company was the one who looked at it. Again, I have told many homeowner friends not to use you for their plumbing needs. People be aware of 1st Choice Plumbing. They are a scam. Read their reviews on Yelp. Be careful who you have come out to your house.

As for your comment back and still believing you're not wrong, this shows your character and what kind of business you run. This situation does involve me even though you stated it does not. Staying with her and having to take cold showers is not something I call enjoyable. Seeing her being stressed out over something you should have noticed does involve me. Not even offering to inspect the water heater for the second time shows that you knew you didn't do the job properly. People save your money and pay someone who takes pride in what they do and doesn't take advantage of you. Clearly when a free service is offered, corners are cut because they are not being paid. A reliable business doesn't say a water heater is in proper working condition without even checking to see if it's working properly. People, spend the extra time in finding a dependable and reliable plumbing company who actually knows what they're talking about.

Wow in total shock and disbelief
We received our Holbrook's bill for last week's overcharge
I honestly thought  damn $75.00 just to walk through the front door  is highway robbery
I mean seriously less than  a four minute drive $75.00  

Boom  we were charged a whopping $101.65 for Matt to tell us it wasn't their job!
Wow it stated the charge was for the plumbing  job how is it a fckn plumbing job when the man never actually touched anything and was here a total of 2.1 minutes????
Really seriously?
What a rip off !
I called Holbrook's today and the lady said we did a plumbing job we had to charge you we had tooo!!!!
Nahh homie all you gotta do in this shit Miserable life is one  pay tax's
The other die and make you're peace wit one heaven   up  above  !!!!!
Smdh
You'd actually think  we've been longstanding fAithful customers of theres 40 plus year's  strong
You'd think they'd have a little bit of compassion and consideration for their  faithful dumbass customers like us
It's all about money  money  
They are straight crooks who honestly don't give a damn about thier customers at the end of the day
At the beginning of the day or anytime in between!
That's a disgrace and Shame
I honestly don't know how these soo called humans sleep  at night
There's a special place in hell for folks like these
From know it all repair ‍ men to not knowing jack shit it's been ongoing two weeks
The Dr appliance guy Brock informed me the reason our refrigerator was one day hot  the next cold  that was normal I the summer  that po dumbass fool ‍‍
They stole $95.23 for bad advice walked out didn't do their job either
Total loss last week $251.00
And and entire life time loss of respect  and dignity

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