Best Businesses in Charlotte, NC

Came out last year to fix a shark bite on our irrigation bypass valve. Charged $275 to fix it; we turned it on yesterday and it failed. Called Julian's today and they blamed it on freezing, but we took precautions so that it wouldn't freeze; they're also saying it's not covered by warranty, even though it's less than a year old. Called another plumber in Mooresville and they said they can fix it for $125.

I called and talked to Bret, he came by and looked at my hot water heater within one hour.  Water heater needs to be replaced and it is scheduled for Monday.  Very prompt service.  This company comes highly recommended by my neighbors and I totally agree.

After managing with low water pressure, ongoing shower faucet issues and a kitchen faucet that was letting out a trickle of water, I called around and found Option One.  I am so glad that I did! Ted came out the next day, diagnosed the kitchen faucet issue (not a leak, but a likely replacement), addressed water pressure issues while there and gave me options on the shower faucet issue. What most impressed me is that Ted took the time to explain options, gave me a recommendation on the kitchen faucet and wanted to answer questions.  Did I mention that they give a FREE estimate (no trip fee) and held to it.  There were no surprises, and the work was done quickly and professionally!  What I most appreciated is that before the technician shows up, they text you a picture and name, along with their estimated time of arrival.  After many years trying to find a consistent plumber that provides good service at a reasonable price, I've found Option One!

YOU WANNA KNOW about Nick Hunter from E.R. Services?
I'LL TELL YOU about Nick -- Effective. Efficient. Competent. Methodical. Calm. Professional. Polite. OH AND I said Effective, right? YEAH, EFFECTIVE!
All of that with a remarkable SENSE OF HUMOR!
WHAT ELSE do you want man, a medal like Sam Breakstone? Fine. Here ya go:  
My only suggestion? Pair another promising young plumber with Nick to learn from him, and repeat. Nick is a shining example of the BEST in professional service workers. THANK YOU NICK!

I said so here:

facebook.com/reel/188868…

facebook.com/reel/152143…

I called Carolina Plumbing Pros when the toilet backed up into the stall shower next to it. Stefan came out immediately to survey the situation, resolve the clog and then proceeded to investigate the cause of the problem. He was extremely patient with me, answered all of my questions, and spent plenty of time educating me about the major project that needed to be done outside of the house to fix the toilet. Within a very short amount of time, Randy came out, pipes were replaced and new grass seed was planted.  We also had a handful of other items that needed to be taken care of and again, everything was done timely and professionally. Both men were a pleasure to work with and have in the house... under circumstances that were not so pleasant! I would call them again for any plumbing needs and highly recommend them.

Nick was awesome! We just bought an older house so there were quite a few plumbing issues and past 'handyman' fixes to be repaired.

We had cast iron, copper, pex, pvc and he did it all! We removed a wall in our bathroom and he redirected our plumbing to go down a different wall and even crawled up in our tiny attic to secure the cast iron that was falling down.  He also moved our water heater, plumbed in our vanities, set up our shower/handheld valves/diverters.

Can't recommend him and his partner, Burke, enough! Super responsive, punctual, and clean up well after themselves. Plus they were very sweet to our dog who is very curious and all up in their business. We will definitely be using them when we get around to doing our other bathroom!

I needed a plumber on a Saturday.  Will came highly recommended. Ordinarily he wouldn't came out to Gastonia but I'm glad that he did this for us. He worked quick and got my outdoor line fixed properly.  I would recommend him to anyone and definitely would use again myself! Thanks for the great service Will!

I had an obvious underground water leak in the front of my property. The sidewalk, that divides the the grass along my front curb from the lawn on my property was showing (leaking) water. Angelo from Pure Flow Plumbing in Cover, SC immediately diagnosed the problem. He said it most likely was the main water line that feeds into the house and that a tree root probably damaged the line. He was right. Unfortunately this line was under the concrete sidewalk. Angelo did a great job cutting a narrow path through the concrete, locating the broken section of water line and replacing that section. He then repaired the side walk by poring concrete and smoothing it out. Had it not been for rain, he would have finished the entire job in one day. It was great having an obviously experienced, knowledgeable person who was able to do both repairs. As a bonus, Angelo was also prompt, courteous and professional. I highly recommend Pure Flow!  (Al. Ft. Mill, SC)

Charlotte Plumbing did a great job fixing my leaky toilet! 7R my technician did a great job, place was spotless when he was done. Would highly recommend them.

Tim was very helpful giving us the financial part of this and making it not quite so bad.  Especially compared with Morris Jenkins and their absurd quote.   I am very pleased with the outcome and highly recommend this company.   We've already talked to them about a tankless hot water heater.   Give them a call!!

Chad was great - responsive, reliable, thorough. Friendly and gave me a few extra pointers before he left. Would definitely recommend.

Loved that they show up in masks!  Mike and his son are great at what they do and very thoughtful.  I would highly recommend them to anyone needing a plumber!  On time and reasonable prices.

Jeremy did an awesome job finding the source of the leak in my home. Even though it turned out not to be plumbing related, he took his time to locate the source and even speak to my HOA. I highly recommend Jeremy and WyattWorks Plumbing!

HIGHLY recommend Brian Long Plumbing! I live in an older house and needed major plumbing work done. The first company I called quoted me $2000.  I asked friends for recommendation and they recommended Brian Long.  I called and am so glad I did! They were able to complete the work at a fraction of the quote I received and did it so quickly! Top notch service and professionalism! I had a leak under my kitchen and put a bucket there to catch the water - Hugh was kind enough to dump the bucket of water out for me!

I highly recommend this plumbing service, they are very professional and very proficient. The prices were good, and they showed up on time. They worked from morning till evening nonstop, if you're looking for a plumber I hope you give Cain's Able plumbing service a call.

Had a tub removed in my grandma's house she is 80 and has a hard time stepping over the tub they installed a walk in shower with grab bars for her safety they had the upmost compassion for my mom and remodeled her bathroom for her safety it took a huge worry off my mind i was so worried she would fall but thanks to abetterway for putting me at ease they also followed up a year later for a warranty issue that they took care of at no cost to me! Dustin the owner is a standup guy they have done a few jobs for my friends as well!

I've used Three Way for several years and over 3 major jobs replacing master bath fixtures, a grinder pump, and a hot water heater.  Every time we've used them they have been responsive, fairly priced, and done a good job for our family.  The last time however, they really showed me why they deserved a 5 star rating.  

After having our hot water heater replaced in last 2019, and having loved it for about a year and a half, we began to find that hot water was sporadically not available.  Called in Three Way to take a look since it was still under warranty and they were out within a day to look.  After about an hour of checking, they determined that part of the brains of the heater needed to be replaced.  They contacted the manufacturer and had the part shipped to me directly where it should arrive in a matter of days.  Of course Murphy's Law kicked in, and literally a day after that the hot water heater stopped working completely and we were facing several days of cold showers waiting on the part.  Unfortunately, the day came where the part was expected, and it never showed.  After contacting Three Way and letting them know, they reached back out to the manufacturer, and when they were unable to get the part tracked or any type of assurance that it would be to me as promised, Three Way did something I never expected.  They showed up with a new system completely and had it replaced in less than 3 hours.  They stood behind their work, even when it wasn't THEIR work that was the problem.  Been a long time since I've had a company that was willing to truly go above and beyond, but this is definitely one of those companies.

We have had Morris Jenkins for about 2 years and were on their twice a year maintenance plan.  Every year the technician would come out and give everything a thorough once over. They were very professional and courteous.

This year the technician advised our water tank seemed to be leaking and one of their plumbers would come out to determine the issue.
The Plumber saw there was some water in the pan and stated the tank needed to be replaced. The quote was  $3200.00 to replace with a similar unit and another $650.00 to install a pressure relief valve at the street.  

We declined both, contacted another company who determined the tank was not leaking, that a repair to the hose was needed. They also located the pressure relief valve at the street which required the spring to be replaced.
Total to repair the water tank issue and the relief valve spring was $650.00.

Good customer service is more than a friendly face it's also not feeling you are being taken advantage of.

Was told needed new ac unit but was only a $165 dollar part when I got a second opinion also was told that the freon was to low but the inside unit was never on to actually check it and when the other guy came out and checked it it was completely fine but bc they didn't have the inside unit on it wouldn't read right called and asked why they said I needed a new unit and was told that when a units so many years old they just replace rather then fix

I was having issues and called this place to come out to inspect.  This was on Wednesday and the guy told me someone would be here on Thursday. Great!  Waited all day on Thursday, no one showed. I called them back and they said I was on the schedule for Friday (even though I received my text).  So, whatever, Friday it is.  Now after waiting all day again, no one showed up and I received another text to see we'll see you tomorrow (meaning Saturday).  These people have no clue of what they are doing.  Go somewhere else!