Best Businesses in Charlotte, NC

The best, honest and reasonable! Came by immediately and gave free estimate twice for both plumbing emergencies we had and did quality work.
I recommend 100 percent!!!

We had a toilet that leaked and ran and ran and ran and ran.  We tried to replace the stopper ourselves, but to no avail.   So, we called a plumber.  Never quite know which service to call, but based on the Yelp Reviews, this one looked good.  They came and basically told us that they would have to rebuild the toilet and that they would be back in about a week, after the parts arrived.  Well, they did exactly what they said they would. They always called in advance and it took about 30 minutes to fix the toilet. The bill was $180.  The toilet was about ten years old, so I am not surprised that it was in need of some repair!    All in all, I would recommend them.  Nothing out of line here.

Initial communication through yelp seemed promising from 'Larry- owner. I was provided a quote in person by a plumber. On the day of scheduled work a different plumber shows up 1.25 hours into the 2 hour window they were supposed to show up in and says the old quote is invalid and they need to write up a new one. Keep in mind this is after I had to go through a lengthy process to have water shut off in my building, during which I called Option One numerous times to touchbase and/ or reschedule. They never mentioned ONCE that the old qoute was invalid. I am of the opinion that this was a bait and switch. I do not recommend this company AT ALL. To change the quote at the start of service on the day of a scheduled service without any notification is completely wrong. It's bad business practice. The lack of communication ahead of time and the drastic change in price, meant that all my other dependent projects and the listing of my property was delayed. I wish I would have never reached out to this company.

No free estimates. $69 to get a simple estimate. No thanks pal. In the age of competitiveness, that's not at all competitive. I don't have to know anything else about the company. If you start by charging what should be your company trying to get more business and customers, that's a very bad start. I'm definitely going somewhere else and keeping my $69 just for you to show up to my house and NOT do anything.

Our kitchen sink broke a few days ago. Called @PlumbersNC at 12:50pm. The plumber arrived by 2pm and by 3:06pm we had a new sink with running water. Thanks so much for the quick turnaround.

Nick is the best!! Came out, in between jobs, 45 minutes after I called and a local plumber bailed.
Helped my SO move the vanity and even gave us some nails to put the molding back.
Can not recommend this gentleman more. Seriously, we are moving to Cornelius in two weeks and he saved us not coming in to a master bath without plumbing. Will only recommend and use this guy going forward.

I recently purchased a home with a busted water heater :(....Service Pro Plumbing came highly recommended! They were flexible with my schedule and installed a new water heater in less than an hour. They even took the old one away! Couldn't have asked for a better experience

I had an obvious underground water leak in the front of my property. The sidewalk, that divides the the grass along my front curb from the lawn on my property was showing (leaking) water. Angelo from Pure Flow Plumbing in Cover, SC immediately diagnosed the problem. He said it most likely was the main water line that feeds into the house and that a tree root probably damaged the line. He was right. Unfortunately this line was under the concrete sidewalk. Angelo did a great job cutting a narrow path through the concrete, locating the broken section of water line and replacing that section. He then repaired the side walk by poring concrete and smoothing it out. Had it not been for rain, he would have finished the entire job in one day. It was great having an obviously experienced, knowledgeable person who was able to do both repairs. As a bonus, Angelo was also prompt, courteous and professional. I highly recommend Pure Flow!  (Al. Ft. Mill, SC)

Charlotte Plumbing fix my problem in one day. They did not waste time, did not have to call and see if something match something else. They came to my house (on time) yanked out the thing that was broken and brought back a new unbroken thing and installed said thing.The job was done quick and the plumber was courteous, taking off his shoes before entering without being asked! Charlotte plumbing operates with attention to detail, these people are the real deal!

What appeared to be an easy job after watching a YouTube video then turned into a weekend nightmare. We had to call Option One over the weekend due to a stuck cartridge in our shower handle. We couldn't run the water back into the house as we weren't sure if any parts had fallen behind the wall. Scott came out in about a 2 hour window after we called and rescued us and put our mind at ease. It was absolutely worth the extra weekend fee to have peace of mind from this company. This is the second time we've used them and we will call them back for any further plumbing needs.

Chad did a fantastic job of fixing a patio door that was very difficult to open.   He responded to texts and emails promptly, and showed up on time for the job.  It was a pleasure doing business with him.   Chad will be the first person I call for any future home jobs.

I did not need Mr. Garvey's services as I just bought a new home,  but being unfamiliar with North Carolina's winters I thought I would ask him his opinion of how to deal with my water heater through the winter months.

He did a great job answering my questions, very friendly and appreciated his kind attitude and helping demeanor.   If I do need a plumber I would be using him based on that alone -- sometimes what a person does for you without any services in return tells you about their quality before you even need to use them.  Mr. Garvey passed that test with flying colors, and I would recommend him highly.

Great company; I know these awesome individuals on a personal level, and I know that their level of work is very strong and efficient.

We had Mike Walker with Brian Long Plumbing to our home today. We had a leaking sink fixed and a new toilet and pedastal sink installed. The work, advice and professionalism was outstanding. I highly recommend this company. It is nice to have someone so pleasant and who also really puts pride in his work at the same time.

I did not know a Plumbing company in my area so used Yelp and Google and read reviews. I am always a little hesitant.
*******.  I hit the jackpot, when I called Cain's Able Plumbing! *****
I was very impressed, had 3 plumbing issues and they were in and out in no time . Extremely knowledgeable , professional and kind !
They actually fixed a small non plumbing issue for me that the plumbing issue created vs me having to call an electrician!
I was extremely satisfied and would highly recommend them .
I have now found my Plumbing Company, I can trust and depend on and don't need to look further. They squeezed me in their busy day !!
From my initial call to the end was a great experience with awesome customer service!
I wish I could rate a 10, they definitely deserve it,
Thanks again !!

This company installed a water heater for us. Part of their sales pitch is to service and clean/flush for the life of the unit.  Is the heater is having some problems and needs it's first service and this company won't call me back. I have texted Dustin Williams and called, he hangs up on me and tells us we have the wrong number. Don't do business with this company unless you don't care about service after the install. Any implied warranty from them is useless.

he/they handled my changing my back-flow preventer outside & went above the service required to fix the problem. made it so we can remove the brass preventer in the winter to keep it from freezing. cool fix. loosen a couple of big nuts and take it off!
ask for lucas!

It was a very hot summer day when my AC unit's capacitor decided to give out. My wife and son were complaining about the heat once the AC stopped flowing.

A Morris-Jenkins tech came out and openly told me that the capacitor was worth $10-15 dollars, but I'd have to pay $350 for installation. I hesitated but didn't know if I'd be able to find the capacitor locally that same day, so I reluctantly told him to go ahead. That's on me.

My wife went up one side of me and down the other for wasting so much money on such a simple job, and she's right. I hated myself for it, but got over it. Now I just hate Morris-Jenkins, and I'll never get over THAT. I have them permanently blacklisted. NOTHING will make me use them again, EVER. There's gouging, and then there's gouging.

Oh, and Morris-Jenkins spam-called me a few months later as a bonus.

Six months ago, our hot water heater died one cold night in February.  When I called Jim Dickerson Plumbing in the morning, they were able to replace the unit that afternoon.  Although they may not have claimed to be the least expensive in the area, they were able to provide same day service in an emergency situation.  Also, they provided a few case scenarios over the phone to tell me why the competitors cheaper 'quotes' might be such low estimates and that the end result may be a higher price.  What they provided over the phone already took into account certain additional items, assuming no major problems, so we'd have less of a surprise bill in the end.  Therefore, we went with Jim Dickerson Plumbing and were quite pleased with the service.  Just last week, the water heater began working incorrectly.  All issues related to the heater pointed to the manufacturer, not the plumber.  After numerous service calls, reordered parts, and additional problems spanning almost a week with the manufacturer, Jim Dickerson Plumbing came through with excellent customer service, same day service calls in each situation, and technical expertise.  In the end, the majority of this was handled on a Saturday.  I realize the business has 'on call' office staff and technicians, but we feel they went above and beyond their duties to ensure our house had hot water THAT DAY after the debacle we had experienced for almost a week.  Again, we seemed to get a 'lemon' of a product, by no fault of Jim Dickerson Plumbing.  The manufacturer State was horrible in providing assistance or solutions or accurate information to Jim Dickerson.  The plumbing company, on the other hand, transported an entire water heater to my house to use for 'spare parts' if need be.  The technicians [all of them that had been to our house:  Branden, Clayton, Cooper, Jason] and Marti and Debbie in the office were great.  Marti spent a lot of effort and energy trying to determine why the manufacturer did not deliver what was promised so that Jim Dickerson Plumbing could continue to do their job as they promised.  Not only was she diligent, but she was very empathetic and that helped us remain calm in a very frustrating situation.  We will recommend them highly whenever the opportunity arises.

I was having issues and called this place to come out to inspect.  This was on Wednesday and the guy told me someone would be here on Thursday. Great!  Waited all day on Thursday, no one showed. I called them back and they said I was on the schedule for Friday (even though I received my text).  So, whatever, Friday it is.  Now after waiting all day again, no one showed up and I received another text to see we'll see you tomorrow (meaning Saturday).  These people have no clue of what they are doing.  Go somewhere else!