Best Businesses in Charlotte, NC

Had a great experience with Julian's plumbing (Jason). Very responsive throughout the process of identifying the source of a leak, laying out options for repair, and ultimately running new lines and drains (sink, toilet, shower.) When the repairs were done we were very satisfied with the work and will call these guys first for any future plumbing issues.

I can't say enough good things about All Hours Plumbing! They called me back on Christmas Eve at 3:00, had me send photos of our frozen tankless water heater, and walked me through how to resolve the issue. If we ever have any plumbing issue, they will be my first call. Great customer service!

They sent a guy out same day to give a free estimate to fix a problem with my septic tank. Problem is, the estimate was ridiculous. Guy was a fast-talking wheeler dealer and I suspected their estimate was WAY too high and even then they hinted it could possibly go higher. Called two other places to get comparable estimates and ended up getting the same repair done for exactly HALF of what this company wanted to charge me. Saved thousands of dollars by not dealing with Option One.

Great service on a Saturday. Communication about when they could have someone here was excellent. We had water backing up in tubs, toilets and sinks so were in a real mess. They got here when promised, quickly figured out that roots had blocked a pipe in the front yard, and fixed the problem within a couple of hours. The price was very reasonable. We highly recommend ERPlumbing.

Randy came out and was awesome -- seriously, he's as good as it gets. He replaced an old shower faucet set for us and had to cut out the drywall behind it for access, and was very careful and precise, so that we could reuse the piece he cut out. Very friendly, helpful, efficient, clearly a professional, great work.  He also went above and beyond the call to spend time when I asked for some suggestions on a related topic after he was done. Price for the job was very fair, I thought, and there were no surprises (they held to the estimate provided over the phone).
Also, I forgot to ask for her name, but the lady answering the phones was super friendly and responsive. Will definitely use CPP again, and recommend to my friends.

Nick is the best!! Came out, in between jobs, 45 minutes after I called and a local plumber bailed.
Helped my SO move the vanity and even gave us some nails to put the molding back.
Can not recommend this gentleman more. Seriously, we are moving to Cornelius in two weeks and he saved us not coming in to a master bath without plumbing. Will only recommend and use this guy going forward.

Great service, would hire again, and recommend to friends. They were very quick to call me immediately after I requested the quote. Very easy to schedule with, and the work was perfect. Had them fix a leaky tub, and a running toilet.

Thanks for the help!

I had an obvious underground water leak in the front of my property. The sidewalk, that divides the the grass along my front curb from the lawn on my property was showing (leaking) water. Angelo from Pure Flow Plumbing in Cover, SC immediately diagnosed the problem. He said it most likely was the main water line that feeds into the house and that a tree root probably damaged the line. He was right. Unfortunately this line was under the concrete sidewalk. Angelo did a great job cutting a narrow path through the concrete, locating the broken section of water line and replacing that section. He then repaired the side walk by poring concrete and smoothing it out. Had it not been for rain, he would have finished the entire job in one day. It was great having an obviously experienced, knowledgeable person who was able to do both repairs. As a bonus, Angelo was also prompt, courteous and professional. I highly recommend Pure Flow!  (Al. Ft. Mill, SC)

Highly recommend! Quality service and the best price in town. After our hot water heater went out a week ago I started price quoting different companies and having them come look at the situation to evaluate themselves. My hot water heater being in the attic of a two story home, I started getting extra $ quoted for this that and the other as necessary or up to worst case scenario. Charlotte Plumbing did not. Staff was very upfront about pricing and possible needs without gouging me. The job ended up costing a whole $1000+ less than what I was quoted by one of the Top Guys in Charlotte!!!!!! From the beginning to the end of my experience, the quality of customer service provided by Damien, Christina, James and Justin should be the industry standard. Great job guys, and thank you!

-Christian and Jen

I had a leaky toilet. I put in a request to my home warranty company, who connected me to another plumbing service that I won't name. I tried contacting them 3 times and only got voice mail. Late yesterday evening I finally got a text stating they had no availability before next Tuesday.

A few minutes later, I was on my porch and saw a truck for Option One in my neighborhood, so I gave them a call. They got someone out to see me today..Daniel. Daniel was prompt, thorough,  and even came back in once he left because I had a question. He was very patient with me and explained all he was doing. Will defintely utilize them in the future.

Thanks Daniel!

Chad did a fantastic job of fixing a patio door that was very difficult to open.   He responded to texts and emails promptly, and showed up on time for the job.  It was a pleasure doing business with him.   Chad will be the first person I call for any future home jobs.

I cannot say enough wonderful things about Mike Garvey Plumbing.  I have called on Mike two times in the past 2 months for work I needed done at my home.  Mike is very prompt, professional and knowledgeable.  I work full time so it's crucial that I can make an appointment and have the service person show up when they say they are going to so my whole day workwise is not shot (on top of a plumbing bill to boot!!)  Mike has been here exactly when he says he will be - And he always calls prior to the appointment letting me know he is on his way which is an added bonus.  He is very friendly (not intimidating) and very knowledgeable and explains things so 'a woman can understand'!  Being a woman -not knowing much about plumbing I always worry service folks will take me to the cleaners as I do not know when something can or can't be fixed or to what extreme the repair should be - aka $$$!   Do not hesitate to call on Mike Garvey Plumbing - no matter how big or small your request is.  He is AMAZING!   And at a very fair price!

Highly recommend WyattWorks for their professionalism, work quality, response time and appreciation of a satisfied customer.  We needed a plumber on an urgent basis (probably not a lot of plumbing situations that aren't urgent) and they were right out.  The charges seemed a bit on the high side but I attribute this to the urgency and would still use this company again based on the value.  The special touch was the thank you note sent by the team thanking me for their business.  Nice touch.

HIGHLY recommend Brian Long Plumbing! I live in an older house and needed major plumbing work done. The first company I called quoted me $2000.  I asked friends for recommendation and they recommended Brian Long.  I called and am so glad I did! They were able to complete the work at a fraction of the quote I received and did it so quickly! Top notch service and professionalism! I had a leak under my kitchen and put a bucket there to catch the water - Hugh was kind enough to dump the bucket of water out for me!

Used these guys for the first time.  Tried to fix the problem myself assuming a plumber would cost a lot as they have with others I used. I was wrong about that with Cain's. They charged me about half of what I thought it would be and did an excellent job.  Plus they showed up when they said they would. Very polite and professional.  They cleaned up so you can't even tell they were here. Other then the leak is gone. I highly recommend them.

This company installed a water heater for us. Part of their sales pitch is to service and clean/flush for the life of the unit.  Is the heater is having some problems and needs it's first service and this company won't call me back. I have texted Dustin Williams and called, he hangs up on me and tells us we have the wrong number. Don't do business with this company unless you don't care about service after the install. Any implied warranty from them is useless.

I've used Three Way for several years and over 3 major jobs replacing master bath fixtures, a grinder pump, and a hot water heater.  Every time we've used them they have been responsive, fairly priced, and done a good job for our family.  The last time however, they really showed me why they deserved a 5 star rating.  

After having our hot water heater replaced in last 2019, and having loved it for about a year and a half, we began to find that hot water was sporadically not available.  Called in Three Way to take a look since it was still under warranty and they were out within a day to look.  After about an hour of checking, they determined that part of the brains of the heater needed to be replaced.  They contacted the manufacturer and had the part shipped to me directly where it should arrive in a matter of days.  Of course Murphy's Law kicked in, and literally a day after that the hot water heater stopped working completely and we were facing several days of cold showers waiting on the part.  Unfortunately, the day came where the part was expected, and it never showed.  After contacting Three Way and letting them know, they reached back out to the manufacturer, and when they were unable to get the part tracked or any type of assurance that it would be to me as promised, Three Way did something I never expected.  They showed up with a new system completely and had it replaced in less than 3 hours.  They stood behind their work, even when it wasn't THEIR work that was the problem.  Been a long time since I've had a company that was willing to truly go above and beyond, but this is definitely one of those companies.

As a priority advantage customer, it was time to have the furnace checked.  I was given a two-hour window and a guarantee that I would be called 30-45 minutes ahead of the visit.  Right on time, Julian phoned to let me know that he was about 45 minutes out.  Julian was respectful of me and my time, was extremely friendly and knowledgeable about my systems, and didn't try to upsell me. My experience with Julian is one of the reasons why I am a Morris Jenkins priority customer!

Jim Dickerson is a helluva guy. I worked there for nearly four years, and was never asked to do anything illegal or unethical.  You get what you pay for, and the prices we charged were fair by market standards.  I left after a major contract cancelled, but would have stayed otherwise. I hope that the family has continued with his vision since he has stepped back in terms of management.

I was having issues and called this place to come out to inspect.  This was on Wednesday and the guy told me someone would be here on Thursday. Great!  Waited all day on Thursday, no one showed. I called them back and they said I was on the schedule for Friday (even though I received my text).  So, whatever, Friday it is.  Now after waiting all day again, no one showed up and I received another text to see we'll see you tomorrow (meaning Saturday).  These people have no clue of what they are doing.  Go somewhere else!