Best Businesses in Charlotte, NC

Sent a request for a quote yesterday evening and Jeff was over this morning to fix two toilets. He was in and out in 30 minutes. Yes, it is a bit pricey ($250), but you're paying for quick turnaround and efficiency.

This is by far the BEST plumbing experience I have ever had. Our hot water heater blew today. I called All Hours Plumbing at 2 pm and by 4 PM I had a new hot water heater installed and working. They are fast, easy to work with, reputable, reasonably priced and just nice guys! I would highly recommend them for your plumbing needs. Thanks!!

After managing with low water pressure, ongoing shower faucet issues and a kitchen faucet that was letting out a trickle of water, I called around and found Option One.  I am so glad that I did! Ted came out the next day, diagnosed the kitchen faucet issue (not a leak, but a likely replacement), addressed water pressure issues while there and gave me options on the shower faucet issue. What most impressed me is that Ted took the time to explain options, gave me a recommendation on the kitchen faucet and wanted to answer questions.  Did I mention that they give a FREE estimate (no trip fee) and held to it.  There were no surprises, and the work was done quickly and professionally!  What I most appreciated is that before the technician shows up, they text you a picture and name, along with their estimated time of arrival.  After many years trying to find a consistent plumber that provides good service at a reasonable price, I've found Option One!

We faced an emergency on Thanksgiving with a family full of guests. The waste leaving our house was coming up out of the clean out of our pipe leaving the house. It was a mess. I reached somebody from ER Plumbing right away and a plumber, Joe, called back within 5 minutes. He was at our house within an hour and quickly took care of our issue. We were able to eat Thanksgiving meal and clean up without a hitch thanks to Joe. What's more, the price was very reasonable--no extra charge for the holiday either.

I called Carolina Plumbing Pros when the laundry room drain line started to back up and overflow. A technician promptly came out the same day I called and ran a snake down the line and also the in the shower drain. The snake went down 25 ft and didn't appear to hit any type of blockage that he could tell. He said the issue is probably the the vent on the roof has a blockage however his company doesn't allow employee's on the roof due to liability. Therefore, he suggested we call a roofer to look down the line on the roof but oh by the way they can't clear if for you even if they see it, and he left. First off if you are a plumbing company and part of the working pieces of a homes plumbing includes the roof vent you need to be able to service the vent or tell the customer when they call your limitations so they can find an alternate company. We have now paid 170.00 to have a line snaked and no resolution to the issue.

Nick is the best!! Came out, in between jobs, 45 minutes after I called and a local plumber bailed.
Helped my SO move the vanity and even gave us some nails to put the molding back.
Can not recommend this gentleman more. Seriously, we are moving to Cornelius in two weeks and he saved us not coming in to a master bath without plumbing. Will only recommend and use this guy going forward.

I needed a plumber on a Saturday.  Will came highly recommended. Ordinarily he wouldn't came out to Gastonia but I'm glad that he did this for us. He worked quick and got my outdoor line fixed properly.  I would recommend him to anyone and definitely would use again myself! Thanks for the great service Will!

It was my first time using Pure Flow plumbing. After calling 12 other companies for an emergency repair they were the only ones to come right out. The guys Taylor Bridges and Corey  that came out to do the repairs were extremely knowledgeable and professional. They cleaned up after themselves when the work was done, and even went the extra mile of pressure washing the road from where mud  had ran off from where they had to dig a pipe up before they left. Highly recommend them if your in a pinch and want it fixed ASAP

Let me start by saying... NEVER DO BUSINESS WITH THIS COMPANY! This was one of the most unprofessional and disorganized contractors I've ever had the displeasure of interacting with. The first tech was just plain LAZY and didn't want to work past 5pm (at least that's what his co-workers told me.)

Office personnel over the phone was unprofessional from the start. Talking too quickly and over me. Hung up on me. Did not tell me until 10 min before the tech was going to be at my house that they were going to replace the water heater.

First tech arrived on time at 3pm on Friday (of the 1-3pm time they gave). Was in a really big hurry. Nearly hit my wife's car parked in the driveway as he came in. Dropped the water heater off and left bc he said he had 30 min to do the job and wasn't going to be able to finish in time. Still no clue why. It was 3pm... why couldn't he do my job?

5:30pm second tech arrived. Spent about an hour removing our original tank which was still functioning, just leaking minimally.  New water heater the first tech dropped was the wrong one, too short and didn't have a stand or vent piping. He didnt have another one. He left at 6:30pm on Friday night leaving my wife and baby without hot water. Said another tech will be out tomorrow some time. They closed our work order with our landlord (Invitation Homes)

Saturday - wife and baby went to stay with family out of town so they could have hot water but I was stuck at home all day praying a plumber would show up to install the water heater. There was ZERO communication from the office that day. Thankfully the 3rd tech just showed up at around 2:30pm and I was there. Mid way through the job he realized he didnt have the proper tools (pex crimper) and had to drive to Lowes. Came back, got most of the job finished but at the end couldn't get the burner to light. At around 4:30pm he installed a new part and was able to make it work. It was not properly installed even though it was functioning. He was a super nice guy and I'm glad he showed up. But nothing could salvage the level of unprofessionalism we experienced.

Tim was very helpful giving us the financial part of this and making it not quite so bad.  Especially compared with Morris Jenkins and their absurd quote.   I am very pleased with the outcome and highly recommend this company.   We've already talked to them about a tankless hot water heater.   Give them a call!!

Chad was great! It's so hard to find people who know what they're doing and who actually communicate. Chad was in touch regularly about our job. He showed up on time. Did excellent work. And was just generally a pleasure. There is a good reason he has Professional in the name of his business.

I did not need Mr. Garvey's services as I just bought a new home,  but being unfamiliar with North Carolina's winters I thought I would ask him his opinion of how to deal with my water heater through the winter months.

He did a great job answering my questions, very friendly and appreciated his kind attitude and helping demeanor.   If I do need a plumber I would be using him based on that alone -- sometimes what a person does for you without any services in return tells you about their quality before you even need to use them.  Mr. Garvey passed that test with flying colors, and I would recommend him highly.

Hands down the best .. most professional plumbing service in the Charlotte & Rock Hill area! The technicians make the biggest most positive impression right from
The beginning. They will have my ongoing support and my fullest recommendation. Thank you Justin, Bryan and all crew members that took care of my project! Nicely done gentlemen!

I called Brian Long Plumbing for a plumbing problem with my toilet. Best call I made! My toilet tank had cracked and I needed a new installation. This company is a hidden gem! I had made a dozen calls, starting with the most highly rated. None could help. Brian is extremely busy but squeezed me in for a 24 hour turnaround time. Extremely knowledgeable and honest to a fault. He has been in business for a decade. He was able to uninstall and install a new toilet in under 90 minutes, was the most reasonably priced and takes extreme pride in his work. I would absolutely recommend Brian to anyone needing a plumber and he will be my first call if ever needed again.

I tried to fix something on my own (on a Friday afternoon) but didn't actually have the right part and put a hole in the pipe... YouTube fail. So I called 8 places, they were the only ones that answered! They were able to get someone out in a timely manner and the problem was fixed in less than 20 minutes. They also charged significantly less than another local place we recently used! I will definitely call them again!!

I had a real plumbing emergency upon returning from vacation. My upstairs toilet overflowed severely. Justin provided excellent customer service via the telephone. Walking me through how to shut off my water in my home and advising me that he would be to me immediately to help me get to the bottom of what was going on. He was very polite, helpful, and he educated me on what exactly transpired, very quick and efficient. I definitely would highly recommend this company. Should you experienced any plumbing emergencies highly recommended.

I was calling to get a RFP for swapping out a black flow preventer. Would not give an estimate unless came out to the sight for a 90 dollar estimate fee.
It's an above ground device which is standard. Have two other companies who gave estimates and one of which is coming without a fee.

Ripoff/scam artists. Insanely high quotes. They'll tell you your unit is about to fail when it's perfectly fine.

Six months ago, our hot water heater died one cold night in February.  When I called Jim Dickerson Plumbing in the morning, they were able to replace the unit that afternoon.  Although they may not have claimed to be the least expensive in the area, they were able to provide same day service in an emergency situation.  Also, they provided a few case scenarios over the phone to tell me why the competitors cheaper 'quotes' might be such low estimates and that the end result may be a higher price.  What they provided over the phone already took into account certain additional items, assuming no major problems, so we'd have less of a surprise bill in the end.  Therefore, we went with Jim Dickerson Plumbing and were quite pleased with the service.  Just last week, the water heater began working incorrectly.  All issues related to the heater pointed to the manufacturer, not the plumber.  After numerous service calls, reordered parts, and additional problems spanning almost a week with the manufacturer, Jim Dickerson Plumbing came through with excellent customer service, same day service calls in each situation, and technical expertise.  In the end, the majority of this was handled on a Saturday.  I realize the business has 'on call' office staff and technicians, but we feel they went above and beyond their duties to ensure our house had hot water THAT DAY after the debacle we had experienced for almost a week.  Again, we seemed to get a 'lemon' of a product, by no fault of Jim Dickerson Plumbing.  The manufacturer State was horrible in providing assistance or solutions or accurate information to Jim Dickerson.  The plumbing company, on the other hand, transported an entire water heater to my house to use for 'spare parts' if need be.  The technicians [all of them that had been to our house:  Branden, Clayton, Cooper, Jason] and Marti and Debbie in the office were great.  Marti spent a lot of effort and energy trying to determine why the manufacturer did not deliver what was promised so that Jim Dickerson Plumbing could continue to do their job as they promised.  Not only was she diligent, but she was very empathetic and that helped us remain calm in a very frustrating situation.  We will recommend them highly whenever the opportunity arises.

Becareful this company, they overcharge you and not handle business  professionally. I had sewer emergency on 6/1/22, they came and gave me estimate $12,000. They accepted cash for $9000 but I paid similar repair $4500 year ago. It only took a little more than half day and 2 people. $9000 is way overcharged. They gave me invoice but my insurance company asking for just part of the invoice for the excavation  the detection of the leak  and  the put back for the cement not the entire invoice. I requested it more than a month ago, my insurance company requested it through email and I called them 3 times. They still didn't generate the part invoice I need as today 8/2/22. This company is not professional handled and they will scam you if you let them.