Best Businesses in Charlotte, NC

Quick response, professional, on time, and honest.

Will use again!  Reviews are accurate - they deserve all 5 stars!

Johnny was excellent! He replaced our garbage disposal in under 30 mins and fixed our toilet while he was here as well. He's very knowledgeable and was great to work with! I'll be using All Hours Plumbing for all my plumbing needs!

Initial communication through yelp seemed promising from 'Larry- owner. I was provided a quote in person by a plumber. On the day of scheduled work a different plumber shows up 1.25 hours into the 2 hour window they were supposed to show up in and says the old quote is invalid and they need to write up a new one. Keep in mind this is after I had to go through a lengthy process to have water shut off in my building, during which I called Option One numerous times to touchbase and/ or reschedule. They never mentioned ONCE that the old qoute was invalid. I am of the opinion that this was a bait and switch. I do not recommend this company AT ALL. To change the quote at the start of service on the day of a scheduled service without any notification is completely wrong. It's bad business practice. The lack of communication ahead of time and the drastic change in price, meant that all my other dependent projects and the listing of my property was delayed. I wish I would have never reached out to this company.

Terry from ER Plumbing was outstanding. He was prompt, very courteous and professional. Our plumbing issues were handled quickly and professionally. He also took time to provide info and estimates on some work we're not quite ready to do, but will be shortly.

I don't hesitate to recommend ER Plumbing, or Terry.

We needed new insides for our 20-year-old toilet tank and a repair to the water supply. We called Carolina Plumbing Pros and had their serviceman out just a few hours later! Jordan was very straightforward and quoted $289 for the tank flush mechanism replacement. He went about replacing the parts expeditiously, cleaned up after he performed the repairs, and even had a few words of advice. We very much appreciated the company's responsiveness and Jordan's professionalism. Thank you Carolina Plumbing Pros!

SUPER SUPER SUPER Service. Great guy, fantastic work, excellent problem solver and very very fair price. ( much better than anybody)!  You can't go wrong!!!

I just have to say that I am soooo happy that I found This on Yelp! My family and I just moved into a rental property and the owner and his wife took jobs overseas so they aren't in the country and there isn't a property management company! Let's just say things have been extremely hectic and stressful with different issues that have come up one of them being that our toilet started backing up on the main floor and then the next day it was leaking into the apartment that's in the finished basement so we panicked and turned off all of the water! Which means we couldn't use the bathroom, shower nothing! The owner subscribed to American Home Shield and I called and reported the plumbing problem right away! They told me that I had to pay $107 for the service request and then wait until the contracted company called and set up an appointment! Well we ended up having to wait 3 days! The plumber finally came out and told us that it seemed to be an issue but that he wasn't able to do anything about it until we removed the mulch ourselves and that we were responsible for doing it and digging up the clean out! We were told once we found the valve and they could get complete access to it they will return!! I started to have a meltdown because I had no idea what or where this clean out was located and I had no idea what steps to take next!! He basically came and did absolutely nothing! At this point, I was so frustrated and desperate for a resolution! I mean I was using a bottle of water just to try and wash my hands and also had waste in the toilet that I couldn't flush! It was a very horrible experience! I found Will and Christine the owners of Service Pro plumbing and when I tell you I'm sooo glad I found them!! Will showed up extremely quick because he knew it was an emergent situation! He was very kind,professional,honest,trustworthy, punctual, thoughtful, caring, attentive patient,compassionate, detail oriented and most importantly competent in his knowledge and skill in the area of plumbing! He went ABOVE and Beyond my expectations and even took the time to educate us along the way! He basically told us that the first plumber incorrectly diagnosed the problem! What he found out was that it was a major issue on the city's side. He noticed that it was backed up which meant that the city had to come and fix it! And guess what Will said next!? He goes well I'll be honest I can do this job for you, snake the drain and get everything unclogged and charge you $400 OR we can call the city and report my findings and they will send someone out right away to fix it for free!! Do you know that Will even took the time to call the city of concord and explain to them what the problem was!?? Before he left, Will also gave me another tip and said to request that the city use a camera to get a better look in order to assess the damages accurately! The city workers showed up within 30min and found out that it was their issue, roots from a tree grew inside of the pipe which caused a blockage, they cleared it right away but unfortunately they will have to come back rip up the driveway and replaced the pipe because it's cracked but most importantly we were instructed to turn the water supply back on and we are allowed to finally FLUSH without worry AGAIN!! Lol He was such a blessing in disguise! He could've easily took complete advantage of the situation and my lack of expertise instead of giving us options! Yes, he could've just fixed it and charged me all of that money but instead he was so honest and definitely cared less about greed and more about saving us money which says a lot about his character and I was soooo thankful for him keeping it real with me! He only charged me $63 for the initial consultation fee and that's it!! I just want them to know how much I truly appreciate what they did for us! I would highly recommend him and his wife for all of your plumbing needs trust me you will not be disappointed!! I would definitely use them again and trust that I now have their business card tucked away for any other future issues with plumbing!

I had an obvious underground water leak in the front of my property. The sidewalk, that divides the the grass along my front curb from the lawn on my property was showing (leaking) water. Angelo from Pure Flow Plumbing in Cover, SC immediately diagnosed the problem. He said it most likely was the main water line that feeds into the house and that a tree root probably damaged the line. He was right. Unfortunately this line was under the concrete sidewalk. Angelo did a great job cutting a narrow path through the concrete, locating the broken section of water line and replacing that section. He then repaired the side walk by poring concrete and smoothing it out. Had it not been for rain, he would have finished the entire job in one day. It was great having an obviously experienced, knowledgeable person who was able to do both repairs. As a bonus, Angelo was also prompt, courteous and professional. I highly recommend Pure Flow!  (Al. Ft. Mill, SC)

My goodness!  I have had two entirely different plumbing issues in the past month.  Josh was efficient and professional.  He showed me the problem and repaired the stopped toilet at a fair price.  So when my hot water was emptying water through the drain valve I called Charlotte Plumbing again.  Richard was equally as knowledgeable and quickly diagnosed the problem and repaired it on the spot.  I am so pleased to find someone I can trust and is also fairly priced.
Would I hire them again??  I hope I don't have to for a long time BUT YES, I did and I will.  Thank you Charlotte Plumbing

I had a leaky toilet. I put in a request to my home warranty company, who connected me to another plumbing service that I won't name. I tried contacting them 3 times and only got voice mail. Late yesterday evening I finally got a text stating they had no availability before next Tuesday.

A few minutes later, I was on my porch and saw a truck for Option One in my neighborhood, so I gave them a call. They got someone out to see me today..Daniel. Daniel was prompt, thorough,  and even came back in once he left because I had a question. He was very patient with me and explained all he was doing. Will defintely utilize them in the future.

Thanks Daniel!

Chad was great! It's so hard to find people who know what they're doing and who actually communicate. Chad was in touch regularly about our job. He showed up on time. Did excellent work. And was just generally a pleasure. There is a good reason he has Professional in the name of his business.

Loved that they show up in masks!  Mike and his son are great at what they do and very thoughtful.  I would highly recommend them to anyone needing a plumber!  On time and reasonable prices.

We bought our newly built home 21 years ago. The water pressure has always been low. My husband and I figured it was because the house has two stories. We could not take showers and run the washer or the dishwasher at the same time. The quality of water has also been a neighborhood issue. Our HOA president fought tirelessly to get city water hooked up vs. the private company. Before the change was scheduled, it was highly advised to get a new flow meter, one that could stand higher pressures. Our neighborhood was given a 'great deal' by a private company since we needed so many at one time. The plumber took all the money and left. None of the work was done. Fast-forward to July 2021. A water main broke across the street from us. CharMeck came out and fixed the pipe. My husband was talking to the men working and asked about our water pressure. The city employee recommended contacting the water department and get the pressure valve tested. They came out and stated we needed a new pressure relief valve. Call a plumber. I contacted 5 businesses on YELP. Got a message the very same day from one (Sunday-I did not expect a message) Felt good about that one. Then I got a we don't do that That was ok also. However, one didn't answer, and one just said,  We can do that for $200.00. No questions asked. That Monday, I got a message from WWP. They were the only company that wanted to come out to evaluate the issue, before giving a quote. Jeremy came out. He heard our story. He checked the valve, told us what he had found, using terms I could understand. Wrapping up this long story, we have better water pressure than we ever thought possible. I am tickled pink with our water pressure. We can have multiple things going at one time and the pressure stays strong! Thanks so much Jeremy!

HIGHLY recommend Brian Long Plumbing! I live in an older house and needed major plumbing work done. The first company I called quoted me $2000.  I asked friends for recommendation and they recommended Brian Long.  I called and am so glad I did! They were able to complete the work at a fraction of the quote I received and did it so quickly! Top notch service and professionalism! I had a leak under my kitchen and put a bucket there to catch the water - Hugh was kind enough to dump the bucket of water out for me!

We needed a new reliable plumber, and a neighbor recommended them,
they came an hour earlier than expected, and fixed our screaming toilet in 20 min. So happy, toilet never worked so good!! Will be calling them again!!

Had a tub removed in my grandma's house she is 80 and has a hard time stepping over the tub they installed a walk in shower with grab bars for her safety they had the upmost compassion for my mom and remodeled her bathroom for her safety it took a huge worry off my mind i was so worried she would fall but thanks to abetterway for putting me at ease they also followed up a year later for a warranty issue that they took care of at no cost to me! Dustin the owner is a standup guy they have done a few jobs for my friends as well!

I was calling to get a RFP for swapping out a black flow preventer. Would not give an estimate unless came out to the sight for a 90 dollar estimate fee.
It's an above ground device which is standard. Have two other companies who gave estimates and one of which is coming without a fee.

TURN & RUN !
I owned my 2 AC units for 12 years. The first unit stopped working the summer of 2019 while I was traveling on business. My wife called Morris Jenkins and they told us we needed a new system and new refrigerant due to code. They replaced the 1 unit for over $12K. As luck would have it my 2nd system stopped working shortly after. Tech/rep from MJ came back and quoted us $1K to get us thru the rest of the summer, and $4K to get us thru the year. Luckily my neighbor used to be in the AC business. He quickly diagnosed I needed a $26.00 capacitor replaced that he ended replacing in about 20 minutes on the 2nd unit. This unit has been operating fine since the summer of 2019. Its coming up on 1 year later. I am convinced they train their technicians to upsell and would suspect even commissioned to do so. They took advantage of the fact that I was away and was dealing with my wife on the $12K system. After my experience and feeling swindled with my 2nd system I received quotes from 2 other AC companies for under $8K for the same $12K system installed by MJ. This is a very dishonest company and prey on customers who are at a disadvantage. Buyer beware! Their TV ads gall me because they are smiling at you with their hand in your pocket the whole time.
But don't take my word for it, read the dozens of reviews that have the same theme ....,  DISHONESTY!

Jim Dickerson came out and said I needed a part they did not have on truck or in stock (1st pm of work off), they come and install that part (2nd pm of work off) and say if that doesnt work I will need another part. I advise it did not work and will need that other part, so I arranged an appt and took time (3rd pm off work). Same technician that told me I needed that part shows up  and when I ask I hope you have that part I need No he replies...why did they send you out here then? I ask?? His response I have no idea

True story of incompetence and now will need to take 4th pm off literally within 2 weeks, and yes it will be with another company.

I was having issues and called this place to come out to inspect.  This was on Wednesday and the guy told me someone would be here on Thursday. Great!  Waited all day on Thursday, no one showed. I called them back and they said I was on the schedule for Friday (even though I received my text).  So, whatever, Friday it is.  Now after waiting all day again, no one showed up and I received another text to see we'll see you tomorrow (meaning Saturday).  These people have no clue of what they are doing.  Go somewhere else!