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All Rooter Hydro Jetting Sewer & Drain Experts

All Rooter Hydro Jetting Sewer & Drain Experts

Plumbing Service
3501 N Southport Ave Ste 488 Chicago, IL 60657

Description


All Rooter Hydro Jetting Experts Inc. is an experienced plumbing company, doing repairs and services with the power and the resources to bring you the best service available. We are fully licensed-bonded-insured, which ensures your investment in us is a safe one. All Rooter Hydro Jetting Experts Inc. is continuously training its plumbers in order to stay up to date on the latest in technology and products. We provide our customers with products and solutions to help you save on energy and water. We are committed to your satisfaction. We constantly survey our customers to make sure that we know what they want and what we have to do to please them. We are a plumbing company that cares about our customers. All Rooter Hydro jetting Experts Inc. has 20 years of plumbing experience as a family owned and operated company we understand the importance of comfort and trust. we have been providing professional plumbing services to Chicago and the surrounding suburbs.

HISTORY


Established in 2000.
All Rooter Hydro Jetting Experts Inc. is an experienced plumbing company, doing repairs and services with the power and the resources to bring you the best service available. We are fully licensed-bonded-insured, which ensures your investment in us is a safe one. All Rooter Hydro Jetting Experts Inc. is continuously training its plumbers in order to stay up-to-date on the latest in technology and products. We provide our customers with products and solutions to help you save on energy and water. We are committed to your satisfaction. We constantly Ok survey our customers to make sure that we know what they want and what we have to do to please them. We are a plumbing company that cares about our customers. All Rooter Hydro Jetting Experts Inc. has been established since 2000 and over the years, we have been providing professional plumbing services to Chicago and the surrounding suburbs, and we have come to value the trust of our customers.

ABOUT BUSINESS OWNER


We offer $50 off for yelpers and other specials. We are certified master plumbers on standby. 24/7 emergency services and low rates. Provided services: * sewer and catch basin repair and cleaning * water and gas leak repairs and repiping * video camera drain inspection * power rodding any size drain * hot water tank * faucets * toilets * sump pump * ejector pump install * main water line and double guard flood control install * and much more. We are clean and courteous. Give us a chance to take care of your plumbing needs.$250 off any sewer repair. We beat any written estimate.

SERVICES


Reviews


K M.
K M.
10/05/2021 12:00:00 SA
Bert is, no question, the BEST plumber you'll find in Chicago. Our basement was set up like most others in the city - underground lines that led to a catch basin that connected to the city lines. Also, like many, that led to flooding every time we had a major storm.

Bert and his team converted all lines to an overhead system and designed creative ways to eliminate any further threats of flooding. On top of that, when Chicago had unprecedented flooding this summer - not only did our basement NOT flood, but Bert proactively called us to make sure we were OK.

He's got it all - expertise, attention to detail, excellent customer service, and reasonable prices. Five stars all the way!

Mel B.
Mel B.
10/07/2021 12:00:00 SA
Bert and his team are the best around.  We had numerous issues with flooding in our basement, sewage backup, water seepage going on for 7 years.  He took the time to assess everything and got right to work fixing all of our sewer issues. Outside, we had him install a flood control system and entirely replace a cracked main sewer line. Inside, they installed a moisture barrier, a drainage system and a sump pump.  He also followed up after each storm to ensure the basement remained dry.  His amazing attention to detail and quick responsiveness/follow up is comparable to no other contractor we've worked with and we will continue to use them as needed and recommend their services to anyone.

Anjee J.
Anjee J.
5/24/2022
We have been putting off getting hydro jetting done for a year or two because we just couldn't find a plumber that sounded reliable, affordable, and serviced our area. SO glad our search finally got us to Bert! He was easy to communicate with, professional, thorough, and most of all, super friendly and easy to talk to. He armed us with knowledge (and a product!) to prevent our sewer line from getting severely clogged with roots again and even pointed out that our upstairs toilet was leaking, which we had no idea was happening. 10/10, will be calling him for all our sewer maintenance moving forward. Thanks again!

Russell M.
Russell M.
6/13/2022
I don't write a lot of Yelp reviews, but Bert deserves another shout out! He was the second guy we had come to fix the kitchen drain. The first guy could not get it cleared (it was a very nasty clog), but Bert showed up with a great attitude and great knowledge of what he does. He will be the first guy I call from now on! Thanks again!

Armando A.
Armando A.
11/03/2021 12:00:00 SA
Great doing business with them. Very clear and straightforward. No hidden costs and after the last storms we had in Chicago there is just one thing left to say: Dry basement.
I even recommend you to hire this guys to inspect the drain of any house you might be thinking to buy.

Joee L.
Joee L.
04/10/2019 12:00:00 SA
I've been going back and forth with a handful of plumbers who want pictures emailed and to talk on the phone. This has been going on for weeks and we are getting no where.

Bert responded quickly to my yelp message and immediately scheduled a time to come out and physically look at our issue. After visually inspecting everything he determined his company wouldn't be a good fit for what we needed assistance with.

I appreciate the fact that Bert was willing to come to look at the job and then offered honest feedback where as most plumbers are providing us quotes without fully understanding the scope of the situation or wanting to charge us $250 an hour just to come out and assess the situation.

If I need anything else done in the future, Bert will be the guy I call!

Matt S.
Matt S.
5/22/2021
Bert was amazing! Quick response to my request for and estimate and was able to squeeze me in the next day. He kept me updated on his arrival. He was fully transparent to the service he was doing for me and even invited me to watch the process. I had lots of questions and he was patient in answering all of them. Did I mention I shopped out service and All Rooter had the best price. Bert and the All Rooter team will be my go to plumber moving forward.

Andy S.
Andy S.
1/23/2022
Had a sewer line backup this morning at my 120 year old north side home. All Rooter Hydro Jetting came out quickly and fixed the problem.  Bert was the guy who did the work. He was professional and was able to do the work inside the house without making a mess.  I would recommend this business.

LA L.
LA L.
03/04/2021 12:00:00 SA
You responded just yesterday and the question was asked 2/28. I never asked for an immediate schedule so I believe you have confused me for someone else.  I gave my rating because you never responded and I felt that was unprofessional after you read my question.

Jessica G.
Jessica G.
10/01/2019 12:00:00 SA
Friends, learn from my mistake. Don't try to fix your busted toilet yourself - save yourself time and heartache, and call Bert instead!

Bert was able to come out on short notice and immediately understand the issue that I failed to diagnose when we replaced the toilet flushing hardware ourselves.  A short while later, and the toilet is operational again - HALLELUJAH!

He also lent us a hand in installing our new garbage disposal - theoretically an easy install, but after breaking the toilet on an earlier easy fix we figured it was better to let him handle this plumbing + electric job before I broke something else.

Bert worked quickly, neatly, and charges a fair rate. Great service and I'll definitely keep his card on hand for the next time I fix something myself.

Anwar A.
Anwar A.
1/19/2021
Bert and his team were fantastic from start to finish. His suggestions and patience to answer questions and run me through his work was very much appreciated. His communication throughout was superb. Great workmanship, professional, friendly, and reasonable. Also it was appreciated that they wore masks the whole time while working inside. They're my guys from this point forward.

Sokun M.
Sokun M.
4/15/2021
Excellent work throughout. Very thorough and knowledgeable about the work being done. Showed up with mask and booties on  All Rooter Hydro Jetting from here on out.

Romjongo D.
Romjongo D.
6/29/2020
We had clogged drain tiles in the back of a storefront.  After calling a host of plumbers, only a handful can do this type of work.  All Rooter was able to do this work, they were very quick to answer my call, and they were very communicative with updates. Between the initial first inquiry to the date of work was less than a week (and considering how busy plumbers are during the pandemic, that's like an hour in dog years).  Their estimate was also very reasonable when compared to the other estimates, and I would strongly consider using them for any residential work as well.  Thanks Rooter for making a usually tedious task very painless.

J E.
J E.
05/02/2020 12:00:00 SA
Out of 4 plumbers each with 4-5 stars this was the only one that was most thoughtful and thorough about the work that needed to be done.  Very cordial, honest and communicated very well from estimate to job completion.  I had full confidence.  They were also priced competitively.  Rooting and seperate pipe replacement plus concrwas done perfectly!

Another good job a year later

Gray G.
Gray G.
03/11/2020 12:00:00 SA
We had a major sewer line break. We got a ridiculously high quote from another service that was taking advantage of our situation, but Bert was able to come in with a solution with a fair price. We discovered that we had a water main break as well and had to bring in a licensed plumber to fix this. Bert and his guy cooperated well with our plumber to get everything solved. I have no hesitation in recommending All Rooter Hydro Jetting - Sewer & Drain as a genuinely honest and ethical business to get your job done right.

Ermin A.
Ermin A.
5/16/2020
I had a long time issue in my condo with gurgling noise in my kitchen sink with occasional drain water back up. A previous plumber rodded and hydrojetted the line with no improvement. ...Bert was able to use a camera to help identify the blockage. He was very thorough in his work rodding the line multiple times with different heads. He also verified his work with the camera. He definitely took his time to make sure that the problem was fixed. I will definitely use Bert again for any future plumbing issues.

Jennifer K.
Jennifer K.
12/26/2019
We needed an emergency plumber and found All Rooter through Yelp. I called three different emergency plumbers, but received priority response only from All Rooter. The dispatcher called me back within two minutes of taking my incoming call to let me know a technician could be at my house within the hour. The technician was prompt, courteous, and professional. He quickly fixed our issue and explained what needed to be done in layman's terms. I highly recommend All Rooter, and will gladly give them my future business.

Annette N.
Annette N.
12/12/2019 12:00:00 SA
Excellent customer service! Bert is extremely knowledgeable, professional and fair. He answered ALL my questions and never once seemed bothered or annoyed. He showed up on super short notice and quickly and thoroughly fixed my private drain. Will definitely recommend him to family and friends!

D Y.
D Y.
10/26/2018
I called this company after suspecting that my sewage drain was being overrun by roots.

Bert is honest and spends the time explaining the issue and did not rush me through my questions. I especially liked how he kept me in the know by sending me pictures of my sewage drain as he was snaking his camera around.

Lorilin M.
Lorilin M.
02/04/2018 12:00:00 SA
You could say it was the perfect storm...

1)  I went out of town for a week, during which time my husband decided his butt was too good for the thinner toilet paper we usually use (because we live in a very old house with old pipes).

2)  When I got back, my six-year old daughter decided to express her anger over me going on vacation by putting half a roll of this thicker toilet paper in the toilet and then taking a man-sized dump on top of it. And then she left it there for me to find.

3)  Which I did (thanks, sweetheart!), but when I tried to flush it all down...

4)  The toilet said nope.

Over the next two days, I tried to unclog the toilet many, many times, using everything I could think of. I tried three types of plungers, and even soap and boiling water, then baking soda and vinegar, when I got desperate. Finally, on Sunday morning, when I knew friends were coming over in just a few hours to watch the Super Bowl, I decided to call a plumber.

I messaged three companies, and All Rooter & Plumbing was the only one who responded to me. Bert messaged me back quickly through yelp and said he could be at my house in a couple hours--and he was. Bert was friendly and professional, worked quickly, and, most importantly, he unclogged the toilet. It cost us a small fortune, but he got the job done. I'm grateful, and I wouldn't hesitate to recommend All Rooter & Plumbing to anyone in a similar situation.

Ryan N.
Ryan N.
03/05/2019 12:00:00 SA
We submitted a request on a Sunday night as we had standing dirty water in both sides of the sink as well as the garbage disposal leaking under the
Sink. They responded immediately and scheduled a technician for that night. He came by after texting us when he's be arriving and took care of the drain clog as well as replaced the garbage disposal, staying late in the night after running out to get a part. Emergency service fee was lower than what other companies quoted and being able to get resolved quickly was much appreciated. Some of the other companies are now responding to the initial request 2 days later. I would call them again if I needed quick service.

adam C.
adam C.
1/22/2018
Bert came for me on short notice after another local plumber delays his visit by a day. He was friendly, professional, thorough and efficient. Not only did he identify the issue, he gave me advice on multiple ways to resolve it, offering pros and cons of all methods. He was conscious of my budget, and worked his best, successfully, to keep the job well within my comfort range.

I'm sold, and while I hope I don't have to see him for a while, he'll be the first person I call if I need a plumber again.

Kenny N.
Kenny N.
3/24/2016
I've had work done with another plumbing company and was happy with their work. But I'm a small business owner myself...and I liked that when I called All Rooter and left a message...Bert was the one who called me back. Bert was the one to came to give an estimate and he was the one who came to do the work. Of all plumbers I've had come through my basement...he showed the most care and put in the most thought into his assessment of my problem.

I would not hesitate to call him up and have him give a quote.

Lisanne F.
Lisanne F.
1/27/2018
After finding out my regular plumber didn't own a waterproof camera, I looked on Yelp to find a sewer expert. The 5-star reviews for All Rooter & Plumbing are correct. Bert is a careful, conscientious, thorough, hard-working dude who knows sewer systems.
Bert charges by the job, which ended up being less than our regular plumber would have charged by the hour.

Dan S.
Dan S.
2/27/2020
It was the typical emergency. Out of the blue late on a Saturday night, both of our toilets wouldn't flush. Emergency!

Not being mechanically inclined or knowing anything about plumbing, I went to Yelp to start getting some estimates and see who might be available on a Sunday. Sadly it wasn't very many companies.

But Bert at All Rooter came through and was at our house the next afternoon. Our water pump had died and needed replacing. He spent the next few hours going down to the South Side to get the part that he needed, came back and was done within 30 minutes. He also helped with some other minor issues we were having with our bathroom and kitchen sinks.

Bert was amazingly informative and professional and I would highly recommend him for any of your plumbing needs. He was very fair and reasonably priced and he's now my go-to guy if I ever need a plumber again. Thanks Bert!

MR W.
MR W.
10/07/2019 12:00:00 SA
We had a clog in our kitchen sink pipe. All Rooter dispatched Bert Reyes the same day to unclog our pipes.  We live in a condo building and the clog was not straightforward.  Bert was efficient and very knowledgeable and eventually was able to solve the problem.  Our association will now be using All Rooter for ongoing service and maintenance.

Sunny R.
Sunny R.
4/14/2018
I cant say enough to recommend this guy. Bert is not only a skilled plumber but also a good human being. I had a major plumbing issue that needed major work - basically needed to replace the whole underground drain to sewer line. Bert came and used camera to identify the issue and gave me a price thats literally impossible to beat. Even with such a great price, he did not compromise the quality of work and product he used for the total replacement. I was amazed to see his professionalism and care for the work. I already told him, he is my go to person from now on. Just want to thank him for everything.

Dave P.
Dave P.
04/04/2019 12:00:00 SA
Needed to clean and inspect my basement drain line out to the cistern. Bert did that, showing me the results and the full line view on the scope. Then he scoped the master line for me, and then he even repaired a separate plumbing issue I had, all for the initially quoted price for the single line cleaning and inspection.

As many reviews already said, Bert's a top notch professional. He runs a good business, and I'll definitely be using his services again.

Tanya M.
Tanya M.
07/11/2019 12:00:00 SA
We had a back-up/flooding situation that needed immediate attention. Bert came within 30 minutes and fixed a complicated situation without having to remove our basement toilet, which we were very grateful for. We will definitely use their services again!

Livinus N.
Livinus N.
6/18/2019
I had a sudden leak under my kitchen sink and desperately needed to use the faucet and sink as we had a pretty big meal to cook the following day. It was pretty late in the evening, but I still decided to call All Rooter to see if anyone was available to assist. Fortunately, a rep picked up and was able to schedule an appointment for early afternoon the following day.
When Bert arrived for the appointment, he was very polite and very knowledgeable. He was able to quickly identify and then resolve the issue with ease.
I will definitely use All Rooter again for any future plumbing needs!

Esther C.
Esther C.
5/23/2019
Great experience with Bert. Super responsive and professional. We were able to schedule something in a timely fashion. He arrived within the time window given and called ahead as promised. Bert was not just professional but also friendly. Turns out our leaky faucet/plumbing was due to a lose screw within - probably something we would have fixed if we were more handy. He could have charged us for something so minor, but he didn't. We will certainly be keeping Bert in mind when we have more plumbing repairs or work in the future. Definitely recommend.

Laurie B.
Laurie B.
02/08/2020 12:00:00 SA
I called All Rooter to come out and assess a plumbing condition.  They promptly returned my call and set up an appointment for the next day. They arrived on time and were very professional as they reviewed the situation.

The plumber, Bert, thoroughly explained the situation and the alternative options that I had.  While they did their work, they were very clean and respective of my home. They were a pleasure to work with and would  use them again.

Amber F.
Amber F.
01/02/2020 12:00:00 SA
When we had smelly water coming up from our laundry room floor drain late at night, Bert responded to my outreach right away.  He came out in the middle of the night/early morning to diagnose the problem which was a failed ejector pump.  He came back a few hours later first thing in the morning to replace the pump.  He did so in a professional, kind and respectful manner.  He explained the product and costs thoroughly.  He offered several different payment options.  In addition, he was very mindful of ensuring that the repair debris was contained to the work area and left my condo in clean condition.  All Rooter is now on the top of my list for plumbing work and would definitely recommend to friends and family.

phillilp c.
phillilp c.
02/04/2019 12:00:00 SA
All Rooter is definitely our new plumber! We thought we had a cracked pipe after the polar vortex freeze. All Rooter was able to get us an appointment within a couple of days. It turned out that pipe wasn't cracked and the plumber was able to help us figure out why we had a minor flood. It turned out that no plumbing work was necessary and they charged us accordingly. We definitely will call them again if we need plumbing work in the future.

Kevin N.
Kevin N.
11/26/2018
I was very impressed with my technician Bert. He was very patient and diligent in finding the root (quite literally lots of roots) of our sewer problem. He ended up staying several hours beyond our appointment due to the problems he discovered. It gave me great piece of mind to have the work completed despite him working until 7pm on a Friday even though he arrived in the morning, as we were having major backup problems. I have used other sewer companies in the past, but I won't use any other than All Rooter & Plumbing. Bert used the biggest possible blade to rod our main line and took out lots of roots despite the fact that another company cleaned out the main line in mid May. If you want your work done right the first time, do yourself a favor and use All Rooter! Thanks again Bert!

Katie F.
Katie F.
10/08/2018 12:00:00 SA
Great service - the guys showed up on time and quickly fixed my bathroom drain and the bathtub dial.  They were friendly and reasonably priced.  I recommend if you're looking for a good plumber!

Arthur K.
Arthur K.
6/17/2019
It is embarrassing that when I tried to fix a clogged sink myself and end up having a snake/cable stuck in the pipe, so I called Bert for help.

Bert showed up on time, get the stuck cable out, removed the clog, and offered me advices on how to prevent the same problem from happening again.

I guess sometimes you do need a professional to fix the problem. Thanks Bert!

L V.
L V.
8/22/2018
I can't think of any small business that deserves its 5-star rating more than Bert at All Rooter & Plumbing. Bert is the consummate professional - quickly answering emails/calls/texts, showing up to appointments on time, and providing 1st rate service. But what really impresses me is his honesty, integrity, and work ethic.

Sounds a little over the top? Let me explain...

Like most homeowners, there's aspects of my home that completely elude me. Plumbing is one of those, and I don't hesitate calling in the pros when the occasion calls - and that occasion came calling last night. The basement toilet of our 100-year-old bungalow started backing up, and didn't clear after some pretty aggressive plunging. Then the drain in the shower stall (next to the toilet) wouldn't drain, and had a few inches of standing water. The water level in the toilet lowered to almost nothing, and started to bubble. Worst of all, the sewage ejector pump starting backing up (and smelling as you'd probably expect). Not pleasant, and not easily fixable, especially at 1AM on a Wednesday.

Within minutes, I had my wife looking up some local plumbers, while I left messages with the 4-5 most promising ones. Bert @ All Rooter was not only the first to call me in the morning, but the ONLY one to get back to me, period. And he not only made an appointment to swing by that same day, but showed up on time.

But here's where I was truly blown away - after looking at the problem, and guessing it was a bad ejector pump, he went to work. After 4-5 minutes, Bert called me over, and showed me a filthy ball of baby wipes that had clogged the pipes. Once that was cleared out, the problem was solved - and when I reached for the checkbook, he said no charge.

Bert could have easily replaced that pump, charged me for it, and I'd have been none the wiser. And in all likelihood, I'd have probably written a glowing Yelp review on top of it all. And there'd have been zero chance I'd have caught it.

If it were possible to give Bert more than 5 stars, I would. He deserves it in my book. However, things being what they are, All Rooter will have  to settle for my absolutely highest recommendation, my thanks, my respect, and my future business.

Bea G.
Bea G.
10/15/2018
Bathtub was slow to drain and needed to be cleaned out. I completed the Yelp ''Request a Quote and waited. All Rooter was not the first to respond to my Yelp request for an estimate but because of their positive reviews I waited a few hours - and they responded. My first impression was skeptical. My appointment time came and went and I did not hear from anyone. I sent a message via Yelp and received a prompt reply. Bert arrived, polite and professional. He evaluated the situation and quoted a price I thought was too high. We discussed the work and agreed on a price. Work was completed quickly and cleanly. Two days later the sink drain in the same bathroom became slow to drain. I left a message for Bert, who responded promptly, showed up later that day and cleared the sink drain.
After a slow start, All Rooter came through and proved the reason for their positive reviews. I've given 4 stars rather than 5 due to the initial lack of response (I had to contact them to find out if they were going to show up) and high estimate.
I recommend Bert and his team and will definitely call All Rooter again when I need a plumber.

Cory B.
Cory B.
2/13/2020
I had a fantastic experience.  They responded quickly to my voicemail, were at my house a couple hours later, and were as friendly as could be.  But more importantly, they were incredibly knowledgeable and professional.  The process was seamless and I am thrilled with the results.  I highly recommend!

Jacqueline L.
Jacqueline L.
8/28/2018
We've been having a back up in our laundry room floor drain in part because the catch basin would not empty into the main sewer line. I thought it was a clog clos to the catch basin which I'm sure functioned as a cistern at some point in the last millennium. In any event, I knew it was time for a plumber since all my attempts at rodding were for naught.
On a Saturday, I scrounged Yelp for a sewer specialist and sent a couple of messages out via the interface. Within 20 or so minutes, I got an email from All Rooter and we scheduled an estimate for the following Tuesday. Bert showed up on time as was promised, he listened to my tale and my theories, and told me he thought it was the main line. After analyzing our plumbing, he said we need to look at the clean out. I knew roughly where it was located, so we started out the search. After about 10 minutes, finally with the assist of a metal detector, the plug was found, just where I said it would be. I tell him, I know my house.
Bert was unable to open it. He suggested that he would have to break it, but all I would have to pay for is a new plug. Voila, with a little elbow and other grease, the drain opens and we look inside. No water flowing out, no matter how many times I flushed the (unused) toilet. Again, he says It's the main line. We should rod and look with the camera. Still incredulous, I  say, so what if the cistern doesn't drain? Bert says, so then you don't pay. He quotes a decent price, and I agree, let's go on with it. Today. Now. On the spot.
Bert and his sidekick rod out the drain. Tree roots, of course, from our 100+ year old maple up front. I sneak into the back where the cistern is, remove the cover, and voila! The cistern has drained.
Bert didn't stop there. He continued to rod and pull out roots. He put down the camera and let me take a look. He rods out to the street and back to our main line. He doesn't stop until he is sure we have a clear flowing drain. He suggests yearly maintenance.
However, through the camera, he identifies an additional problem. It's not something that we can do today, but we'll take care of that down the line. The main line is clear, the cistern has drained, and I got to see it all through the camera.
He and his pal clean up. We discuss the future work and he quotes me a good price. I ask him to make sure that the laundry room drain is working. He says, the laundry room drains into the main line. I say, nope, it drains into the cistern. He suggests running water to see where it goes, and of course, it goes into the cistern. Bert says, You know your house.
As a homeowner and a landlord, I keep my eye on repair and maintenance issues. I'm not afraid to get dirty or work up a sweat. When I hire a professional, if it's not better than I can do as a rookie, it's a do over.
This was not a do-over. This is a qualified, concerned, respectful plumber who will be called back for future work. I now have a real plumber, his card, his cell, his email, and I would give him more than 5 stars if I could. Bravo! I didn't have to get dirty or work up a sweat. And I did learn something in the process.

Mark K.
Mark K.
7/24/2019
Thank you bert, non flushing toilet , I thought it needed auger , I tried and failed . Bert came out and fixed the ejector pump in basement. I'm very happy with response time , results , and cost . He's a Professional and I will call him again for any future plumbing issues

Jr. D.
Jr. D.
04/08/2019 12:00:00 SA
Best experience ever very professional great service very nice guys they were booked and still managed to find a way to squeeze me in Bert came out last minute to clean out sewer back up had my pipe clean out . he showed up on time work his ass off on some really disgusting stuff got the job done cleaned after his self very nice even asked him to do a few another things he wasn't suppose to do   and didn't charge extra work out and still even worked out a good price I really RECOMMEND this professional company!!

James S.
James S.
04/05/2019 12:00:00 SA
I contacted 5 highly rated plumbers on yelp to replace the wax ring on my toilet. Bert responded the quickest, provided a very reasonable quote, and was able to fit me into the schedule right away.

They arrived on time and fixed my toilet in less than 30 minutes, being sure to clean up nicely when they were done.

Nice guys, very professional. Will definitely call them again in the event of any plumbing needs.

Hojjat S.
Hojjat S.
7/17/2020
Bert and his team is amazing. He accommodated my last min request in the same day. He fixed running toilet in less than an hour. Strongly recommended

Erin B.
Erin B.
9/17/2016
The 5 star reviews are many, and after having used their service I now know why. Bert is a diligent, prompt, honest and hard working guy. He did a fantastic job cleaning the drains and the catch basin (which was no easy work). He explained what was happening and what was needed in the future in detail and made sure we were satisfied with the outcome. It's a huge relief to know we have such a great plumber nearby to keep our system running smoothly.
With All Rooter it's a case of DO believe the hype!

Vukica S.
Vukica S.
07/02/2020 12:00:00 SA
Service was easy to schedule via Yelp. A bit of a delay with arrival but I understand it is very busy time at the moment. Quote was provided during the visit to assess the problem with my bathtub drain. Professional and courteous service was provided during the same visit. Clean work, fair pricing. Very good service overall.

Jennifer P.
Jennifer P.
2/21/2019
After the drastic temperatures during the polar vortex, my pipes burst. I reached out to 15 plumbers and Bert was the quickest response and most professional. His quote felt genuine and he encouraged me to get a second opinion. He fixed the burst and made recommendations for preventative measures for the future. I would definitely use him again.

Zach H.
Zach H.
2/28/2020
Finally a plumbing company I feel like I can trust. Bert came, give his honest option and found the actual source of our issue.  We already went through two other companies (one plumbing and one waterproofing) that were useless and costly.  We were having odor in our sump pump that was penetrating the whole house. US waterproofing is one company that I wont ever recommend... they promised they could help, but did a poor job and sold us a useless solution, and then never returned my messages after they got paid. This company and Bert on the other hand, quickly returned my calls, came promptly on time, and gave me honest opinions that weren't based on money.  Bert was able to find that the neighbors sewer was blocked / broken and their sewage was leaking into our exterior drain tile system. While there was some distance to get inside our place, it was enough to generate an odor. Again, two other companies didn't have the knowledge or ethical standards to help us. Any other plumbing / sewer items in the future, I'll be returning to Bert and All Rooter Hydro Jetting.

Mike S.
Mike S.
04/03/2019 12:00:00 SA
Bert was the best. He responded quickly to my request and was able to come out next day to help with a toilet. He was able to work within my budget too. Highly recommend.

Sunny E.
Sunny E.
10/11/2019 12:00:00 SA
Wonderful to have Bert to come out so quickly!!! Took a little time to solve the problem. Thank you so much!

Rich S.
Rich S.
1/26/2017
Bert was awesome I had some last minute plumbing issues at my hair salon   Couldn't find no one to come out same evening but thank God for All Plumbing he came thru for me last min was courteous and professional and assessed the problem got right to fixing what needed to fix no more no less
 Would definitely recommend All plumbing to anyone who needs and honest and effective plumber
  Thanks Bert

Brian L.
Brian L.
01/06/2019 12:00:00 SA
Bert was quick and professional with his response to our issue. He came out and cleared our blockage in our drain line without any issues. I would recommend All Rooter to anyone looking for plumbing and sewer line work in the city!

Natalie M.
Natalie M.
03/02/2020 12:00:00 SA
All Rooter was fast and responsive. They were able to come the same day I requested an appointment. They unclogged my kitchen sink no problem and left it cleaner than how they found it! They were extremely accommodating and helpful. Highly recommend.

Shannon K.
Shannon K.
11/27/2018
All Rooter and Plumbing came to unclog my kitchen sink. They were easy to get a hold of a schedule a few days out.

For the service appointment, they were on time and called ahead of time to let me know of their arrival. Bert and crew were professional, knowledgeable, and prompt. He answered my questions, warned by about other potential issues, and advised on yearly maintenance for the building. I would contact them again for both small and large plumbing issues.

Kristen W.
Kristen W.
9/16/2017
Our kitchen drain was clogged and garbage disposal broke on a Friday night. I called All at 9:30 on a Saturday morning and Bert was able to come out shortly after. He arrived quickly, was friendly and fixed all issues speedily. He even cleaned out under our sink when he was done. All in all, great experience and highly recommended!

Erika W.
Erika W.
3/17/2017
Bert is just AWESOME! I had a busted sewer drain and it was backing up into my garden unit. He came out assessed the  problem, explained to me exactly what the problem was as well as showed me the problem visually with the drain camera. The quote for the work that I needed done was the most reasonable one that I had received out of 4. Bert and his team worked around my goofy work schedule and even when I missed the appointment for the inspection he was very understanding and rescheduled it for me. This is GREAT company that's gets the job done right the first time and in a timely manner. Bert and his team cleaned up after themselves and left my unit very clean . I believe I just found my new plumber! Thanks Bert and your team for a job will done!

Daniel T.
Daniel T.
05/02/2017 12:00:00 SA
Contacting Bert is the best decision I've made in a long time! I recently purchased an older home that had some rusted out pipes and clogged drains. Another plumber came and told me I basically had to knock down all existing walls and bathroom tile in order for him to resolve my issues. I wanted a second opinion so I contacted Bert. Bert was able to replace an old drum trap, snake my pipes and fix all of my issues WITHOUT damaging a single wall or piece of tile. He is also very friendly, polite and clean.  I am seriously amazed at the work he did for me. Don't bother calling anyone else.

Jose H.
Jose H.
9/25/2017
Great choice! I called All-rooter & Plumbing mainly because of their reviews. I left a message and they called back within the hour. They gave me a time slot of 5-6pm and they showed up an hour early. When does that happen??  anyway. We went over the cost of unclogging the toilet and rodding out the main sewer line, fair prices...Bert was also able to answer a few additional questions and provided some estimates. Definetely recommend Bert and his helper, they were quick and courteous.

Trey W.
Trey W.
9/22/2017
Bert and his assistant came to our apartment building and was able to remove a clogged kitchen drain. Bert was diligent, professional and great to work with. A previous company came out to our building with 5 different techs and was still unable to clear out the clogged drain.

I could not recommend Bert enough, and wish we had called him initially.

Chichi O.
Chichi O.
04/11/2019 12:00:00 SA
Bert is really a great and knowledgeable guy - fixed my clogged tub drain in no time! And was sooo patient with all the questions I asked! Also gave me great tips on keeping the drain clear. Thank you so much Bert!!

Patrick M.
Patrick M.
1/19/2018
Bert is great. He came by when he said he would, and did what he said he would do for what he said it would cost. couldn't be happier.

Hanrui W.
Hanrui W.
06/04/2019 12:00:00 SA
These guys are gorgeous, very professional. Bert is the best, he solved my problem within 8mins(accurate counting time). He arrived exactly at the appointment time. He helped me check the sewers and the mashing machine, turning out find a metal screw. Hard to believe, he charged no fee! I am very grateful for his help, saving me 800 bucks! Best service so far.

Liz N.
Liz N.
2/27/2019
They were so responsive and quick to respond to my estimate as well as sending someone out. Bert was amazing and helped us relocate a gas line so our oven would fit better. In the process, he discovered that our building had a gas leak, which we would probably would have not even noticed. Cannot thank him enough. We will definitely be calling him for all our future plumbing needs.

Alice W.
Alice W.
12/03/2017 12:00:00 SA
Been meaning to write this for months! Sorry about the delay.

My husband and I bought a house without knowing the horrors waiting for us under the concrete in the basement. When the sewer started backing up we called one company that didn't seem to have the time for us. Bert came and found a horribly broken sewer line. He ended up replacing 25 feet of sewer line, installing a back flow valve and a discharge pump, and fixing the (surprise) illegal pipework the previous owners had left under the floor.

It was a huge job, but Bert and his crew worked efficiently and expertly even with the unforeseen complications and for a fair price. The whole crew was accommodating and friendly and had no problem working around our then 6 month old twins. We have had a few heavy rains since then and everything has worked beautifully. We will definitely be using them again for any plumbing needs!

Kenneth O.
Kenneth O.
11/07/2017 12:00:00 SA
What a positive experience! It's no wonder there are so many high reviews. We had a major issue with the main sewer line and are very happy and pleased to connect with Bert. Work had to be done both inside and outside our home. The indoor work required cutting though tile and jack-hammering through the concrete floor to get to the area where the house connects to the main line. Yikes! Bert and assistant Brendan fully protected the surrounding area, but more than that, when this extensive work was complete the area was spotless. Bert was timely and communicated all of the issues fully. And we believe the pricing for the job was very fair. Everything was handled quickly and professionally, even with the city inspections. We highly recommend Bert and All Rooter should you have any drain or sewer issue.

Doctor C.
Doctor C.
6/13/2018
Bert is kind and thoughtful and does good work, all the 5 star reviews are well earned!  We were closing on a house and needed an honest plumber to tell us about a sewer line that was rife with problems.  The seller's plumber was continually lying about work that he said was done and every time we asked Bert to confirm the other plumber's work, the other plumber had not done the work.  I was grateful to Bert for his availability and patience with the tumultuous process we had up to our house purchase/closing.  He made multiple trips to scope the sewer line (oh, the drama!) and were thankful to have him on our side.  When we finally got to the point that we were either going to get the house or not because of the communication problems around the sewer line, Bert stepped in and said he could do all the work needed for a set amount.  We trusted him and bought the house, and we're so glad we did both!  The execution of the work done by Bert was professional and prompt.  Bert lets you know when he's going to be somewhere, and he follows through (so rare in any business!). Bottom line: Bert is the kind of person you can count on to do stellar work and to get the job done right.

Dan B.
Dan B.
1/31/2017
Juan was quick to call back and schedule a time to come out on the same day after I was out from work. Juan and his coworker worked quick and very complete. Very satisfied!

Shannon S.
Shannon S.
12/10/2018 12:00:00 SA
Bert was great - I messaged on Yelp and received a response quickly. They offered a free estimate, and were available when I requested (I didn't have an emergency). Bert arrived well within the timeframe quoted, calling ahead of time as stated. I had a mysteriously backed up toilet, and Bert was able to fix very quickly after providing a free quote. I very much appreciated that Bert was not pushy at all when providing his quote and was more than happy to let me get additional quotes if I wanted. Thank you!!

Vivi G.
Vivi G.
6/22/2016
Same day service at affordable price ! Great service and deals ! My sink was clogged and needed new pipes

Gorgeous G.
Gorgeous G.
08/12/2016 12:00:00 SA
During the winter we discovered a broken pipe in our basement.  We called around and had plumbers come by and give us their estimates until we happened upon All Rooter.  All Rooter is local, a plus for us because we like to shop/do business in our neighborhood.  Bert came by, assessed the job, gave us a fair price and took care of the problem in a day and a half.  Our plumbing problem required having to break cement and replace old broken pipes.  Bert went through the trouble of solving the problem in such a way that our finished basement was never touched.  Bert was patient, explained what he was doing, thorough but fast and clean.  Believe the reviews people!  Bert is the man!

Jesse A.
Jesse A.
7/31/2016
I had some minor problems with my plumbing and water heater , both times I called , the technician was at my house on time and very professional, he even did some minor maintenance to my water heater free of charge , and he gave me an estimate on replacing the water heater part just in case it kept acting up . I will definitely call them back if I need any other work done.

Marie K.
Marie K.
04/11/2017 12:00:00 SA
I called All Rooter and Plumbing.  I had a a bathroom sink that I was not able to use because of being blocked.  Bert came and fixed the problem.
The other problem I had was water coming out when using the kitchen sink and wash machines. He had to clean out all the grease out of the drains.  He brought in a sludge truck in to pump out all the grease and hydrojetted the pipes.  He showed me by running the camera from the beginning all the way out to the city pipes.  The pipes were so clean you would have thought he put new ones in.
I can only tell you that Bert is very honest and will explain to you everything before he starts the job. Once he is done with everything explains to you how to prevent it happening again.

Thank you Bert and will always be calling you when my plumbing or sewer breaks. My building is over 100 yrs old and it does need work.

Kyle M.
Kyle M.
04/09/2019 12:00:00 SA
Bert showed up the same day I contacted him and fixed a clogged kitchen sink.  Quick, efficient, and responsive.

David T.
David T.
3/14/2019
All Rooter did a great job with all of our building's issues.  He determined we had serious roots in the pipe along with a pitched pipe.  His quote was very reasonable compared to his competitors.  They came on time to replace the pipe and showed me what was being replaced.  We had some issues on Sunday fairly last minute due to backlog and he came out to address them and did not charge extra.  The clean up of the job was significantly better than what I expected. I will always use them for our building going forward.

Jessi R.
Jessi R.
03/07/2019 12:00:00 SA
Very knowledgeable and professional. Melinko went out of his way for us several times to try to fix a problem that wasn't his to fix. The whole company is great with customer service and very willing to keep the customer happy. I will only be using this company from here on out. 5 stars for the company and 10 stars for melinko!

Kiki P.
Kiki P.
09/07/2018 12:00:00 SA
I had  a bathtub with standing water. No matter how many products I bought or baking soda and vinegar treatments I did, still standing water.  I 'Yelped' for help, read a few reviews and landed on All Rooter and Plumbing.  A  very lucky day for me. I left a message and emailed, he was prompt in his response and was willing to come the same day, no drama.  He fit me in. When he arrived, he came to work!  He was thorough and very professional, thoughtful and kind. He cleaned out my bath drain (the trap) in no time. I am forever grateful to Bert and would reccomend him to anyone who needed a job well done!

Robert G.
Robert G.
05/06/2016 12:00:00 SA
Bert SAVED the day again. He changed the pipe under my sink and and stopped the leak. This has been driving me nuts for months. After multiple trip to Lowes and Home Depot I finally gave up an called him. Within 2 hours and 1 trip to Home Depot for parts Bert was able to fix it. Great guy!!

Oscar F.
Oscar F.
8/16/2016
We had the pleasure of meeting Bert from All Rooter he was highly recommend from a close friend. My main drain pipe was clogged and all the sewage water completely flooded my basement and ruined our new carpet. Bert was extremely helpful, he explained what was going on and showed me what was clogging the drain. He was very professional and did an extremely good job! We highly recommend Bert from All Rooter for any plumbing issues. Thanks Bert!!

Jared E.
Jared E.
02/08/2019 12:00:00 SA
Bert and All Rooter saved our arses. A pipe burst in our master bathroom during the Polar Vortex when the same thing was happening all over the city. Pretty much every plumber in Chicago was working around the clock. We must have called 20 plumbers before reaching Bert. The majority of them said the soonest they could get to us would be 24-48 hours. Bert got to us in 20 minutes. He and his partner spent from 8pm to 12am (on a Friday no less) at our place. Locating the ruptured pipe required him to cut into both tile and drywall. In each case he was very careful to minimize the damage to limit the follow up repair work. Considering it was an after hours call (at a time when we were desperate) I feel like the charge for his services was very reasonable. Incidentally, his phone was ringing off the hook almost the whole time he was at our place. We were very lucky to have gotten through to him when we did.

Then, in the days that followed, another unit in our building was experiencing water pressure issues related to the main shut off being turned on and off during the repairs to our ruptured pipe. He came back and fixed the problem free of charge.

If we ever have another plumbing issue, we will definitely be calling Bert.

Jenny L.
Jenny L.
02/01/2016 12:00:00 SA
The process of finding any home repair service is nerve wracking and difficult, I am skeptical, always.  In my research, I found that Bert and All Rooter gave less than competitive rates.  

In addition, Bert was very responsive and honest.  I called on a Friday and he came out on a Saturday - he would have come out on the Friday but my tenants were not avail.  The sink line from dishwasher to kitchen sink was clogged and the grease trap was filled.  He came and fixed and gave my tenant tips on how to slow down the process of something like this from happening.  

I never review on yelp but saw that Bert had a few reviews (which made me skeptical at first) so I wanted to put it out there that I was satisfied with the services he provided.

Tom W.
Tom W.
1/17/2019
Bert came back today, about a year after the episode described above, to do a check-up and (if necessary) further rodding of the sewer line that had caused such serious problems for me and our entire small condo association.  Let me just say that Bert is one of the most impressive building trade professionals and business owners I have known in my long life.  If you ever have trouble with your sewer line (bathroom or kitchen), call him immediately and keep your fingers and toes crossed that he isn't already fully booked!  I love you, Bert, and wish you the very best!  I only wish I could take you with me to my new home three state lines away from Chicago (where I'll be moving soon), in case my sewer fails there!!!

Rosie B.
Rosie B.
05/12/2017 12:00:00 SA
Within 30 minutes of contacting All-Rooter regarding a clogged toilet, my call was returned first by Juan and then Bert.  When Bert arrived, he not only checked my immediate concern, but explained, in simple terms, more about how my plumbing system worked than I had ever known as a 5+ year homeowner.  His price was much more reasonable than the others I contacted regarding the same problem, and he was able to do the job immediately. Great work!

Con M.
Con M.
12/28/2016
When I bought my house 3 years ago I needed a good plumber because of a water main leak.  Being disappointed by all my plumbers I tried Craigslist and found Bert.  He came out and underbid my usual guy by almost over 15%.  I was worried because of how big the job was.  But Bert seemed very knowledgeable .  They did everything they said and on schedule.  The water main ran under the sidewalk and he was even able to get the cement work done.  
Now I use him at all my buildings. I have used him at least 10 time since.
He was at one of my buildings today to rod the line and as usual;  fast, great work and under budget.  and he always does a great cleanup.  Thank you To Bert and the crew at ALL.

Eddie R.
Eddie R.
11/14/2018
Had All Rooter come out to my house for a clogged kitchen drain. Bert was very professional and on time. He even reminded me about a coupon that was on Yelp for $50.00 off. He unclogged the drain and gave us a warranty. I would use them again if I have another plumbing problem.

Disgruntled C.
Disgruntled C.
1/21/2016
After we got a quote from another company that was telling us that it might cost $1,000's in repairs, including a $450 camera inspection, we decided to get a second opinion. Bert charged us HUNDREDS less for a camera inspection and discovered that our main line was actually just fine, and that there was something / a possible root coming into the city's main past our property line under the street. We actually saved $1,000's of dollars just by having Bert come and take a look. AND he even changed out our toilet wax seal & rusted bolts for no extra charge. Bert is an honest straight up guy, not trying to sell you on big repairs. He explained that it might cost a lot if we had to rip up the floor to replace a broken sewer pipe, because we have a crawlspace, but that wasn't the case thankfully. Thanks Bert, Highly recommended!

Belbi P.
Belbi P.
9/20/2018
I cannot say enough about Bert and his crew. First they showed up before the time scheduled and called just to let me know they were there. Rarely does that happen these days. Took his time to explain to me the way he goes about his business. The issue that occurred had been fixed by another plumber a few weeks ago. Bert made sure he took his time in cleaning the sewage line, ran the camera twice and even cleaned out the broken pieces that took an extra 20 minutes. Already going to use Bert for another job in the house. If you need someone that's professional, dedicated and kind do not hesitate to call Bert at All Rooter.  5 starts all the way.

Scott P.
Scott P.
12/26/2019
I can't say enough about Bert and his staff. I had a plumbing issue in our condo that lasted for multiple months. Our building's kitchen line would become clogged and sewage water came up our sink because we were on the bottom floor. One plumbing service would resolve it by rodding the line, and the problem would return time after time. Finally, the other services gave up on it. One even had a warranty and had to refund us on it. They said they couldn't find the catch basin, they said the pipes were too narrow to put in a camera, there was too much risk to hydro jet it. Bert not only came up with answers, but he came up with ones that finally brought an end to our issue. There was even a point where we were discussing excavation, which would have brought him more money, but he wanted to try something different, which worked, and cost me a whole lot less. I'm grateful in many ways for the work he did.

Kathryn F.
Kathryn F.
10/27/2017
Bert is the man, awesome company to work with. They returned my call within minutes, came out for a free estimate next day, and the drains were taken care of with prompt, friendly service. Fair pricing and a great guy to work with, he even checked up on us the next day to ensure we were happy with the service. Thanks again and onto my relaxing clog free bath.

Bill F.
Bill F.
02/08/2018 12:00:00 SA
We needed repairs to 2 of our toilets and got an immediate response and Bert arrived on time the following day.  I then got a text from him stating he had done some homework and discovered that our tank had a recall. I was able to take that information and call the manufacturer and in 2 days had a brand new tank delivered for free.  Would never have known about this and Bert saved us a lot of money.  He then returned and had all repairs done within an hour.  Super nice guy and knows his stuff.  Even used the $50 off coupon for the labor.  Excellent company and Bert was fantastic.  Highly recommend using this company!

Andrew O.
Andrew O.
11/04/2017 12:00:00 SA
I'd give 10 stars to Bert and his team if the site allowed.  After I discovered a leaky kitchen faucet Friday morning, Bert showed up promptly and went above and beyond to repair the issue and save me from buying a new faucet.  He meticulously took the entire faucet apart, checked every piece, and then ran out to get the needed part.  Pricing was more than fair and I am thrilled to have a go-to plumber here in Chicago moving forward.  Thanks to All Rooter for saving me here!

Dusty Bottles Z.
Dusty Bottles Z.
01/07/2016 12:00:00 SA
Bert was great. Very friendly and thorough. Called late on a Tuesday and he showed up right away.

Kelsey M.
Kelsey M.
11/25/2017
I had a plumbing issue the day after Thanksgiving and Bert came out and quickly assessed the situation, gave me a quote and fixed the issue within an hour. All Rooter is professional, reasonably priced, and the quality of work was great. I'd recommend them and will be using them again if I have any issues in the future.

Mitchell V.
Mitchell V.
02/06/2017 12:00:00 SA
I had an emergency on Saturday morning when my sewage ejector stopped working - They were able to get someone on site within a few hours and fixed the problem in the same day.  Were very straight forward with everything and did an excellent job.

Jill C.
Jill C.
7/20/2017
We have had constant problems with water seeping through the basement wall since we moved in 2 years ago and went through several opinions on what to do before going immediately with Bert's.
    He was very thorough, honest, and communicative during the estimate and was able to start work on our huge project immediately. The cost was either similar to or less than the other estimates, and he was very cooperative with the basement waterproofing team that we hired to do external wall encapsulation while the side of the house was dug up for Bert to replace the pipes. He also was a good advocate with the City inspector when he found a problem that the City needed to fix with some pipes.
    He is kind, professional, and honest, and when pouring the sidewalk back at the end of the project even made sure my request to have my 2 year old leave a handprint in the wet cement was done. Without hesitation I highly recommend Bert and All Rooter.

Shawn K.
Shawn K.
6/23/2016
Called the company based off fabulous Yelp reviews. The plumber came by to review the work and promised me an estimate same day but then I don't hear from him about it. Contacted them to follow up on the estimate the next day and they tell me they don't have time to do my job. They knowingly wasted my time. Should've been upfront about their schedule. Their professionalism hasn't been the worst I've ever seen but it is definitely below average.

Shaun I.
Shaun I.
8/23/2017
We were having significant issues with a stubborn shower drain.. the water would drain but did so extremely slowly!  Bert was very punctual for the free estimate.  He took his time and listened to all our concerns before doing a VERY thorough inspection.  Though we got several estimates, we decided to go with Bert because he was very professional and knowledgeable, and did not seem rushed.  He brought in the rooter and camera and was able to fix our problem in no time!  The drain works like new!  Highly recommend Bert and his company!

Albert A.
Albert A.
02/01/2017 12:00:00 SA
I called them on Sunday and they check my pumping problem next morning. The problem is fixed. Great job

Bryant F.
Bryant F.
6/28/2016
Bert came out the same day I called to give me an estimate. He was right on schedule and was a true professional.  Finished clearing the clogged bathtub very quickly. He asked me if I had any questions and even cleaned up a bit before leaving. Would recommend!

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