Description
Good Guys Emergency Plumbers have been delivering results since we opened in 1995. Our goal is to provide both a superior customer experience and tremendous value for our customers.
HISTORY
Established in 1995.
We have been in this business for a very long time and we love what we do! 20+ years of experience in this business we would like to help you with any plumbing problems you come across in your home. We take over other jobs that other plumbers cant fix or made worse! Call us the GOOD GUYS. We will put a smile on your face when the job is completed. We do it all And Do It Right! We are experience and friendly Plumbers that want to make your life easier when it comes to any Plumbing Problems you might come across in your home. Please hire us to do the dirty work and put a smile on your face. We love our customers and welcome your feedback and suggestions. Use our Contact Us page to tell us what we're doing right or what we can improve on.
ABOUT BUSINESS OWNER
I always wanted to be in the Plumbing/Sewer business. I am very good at this job, and I plan on staying in this business for a lot longer, I have over 20+ years in experience. Our goal is to keep customers satisfied and happy and to keep. Also continue to have Repeat customers, Recommendations, Referrals. We as a company treat our customers how we would want to be treated. We guarantee our work.
SERVICES
Emergency Services, Pipe Repair, Sink Repair, Water Heater Repair, Sink Installation, Pipe Installation, Drain Installation, Bathtub and Shower Installation, Garbage Disposal Repair, Electric Water Heater Installation, Gas Water Heater Installation, Sump Pump Installation, Tankless Water Heater Repair, Leak Detection, Toilet Repair, Drain Cleaning, Water Heater Installation, Bathtub and Shower Repair, Faucet Installation, Toilet Installation, Garbage Disposal Installation, Faucet Repair, Gas Line Services, Electric Water Heater Repair, Gas Water Heater Repair, Tankless Water Heater Installation, Water Heater Leak Repair, Sewer Services, ,
Reviews
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
Started out rocky but Dominic knew what he was doing! Very proficient and recognized the problem right away. He even was able to identify problems no one else recognized. He did an excellent job in no time.
Thanks!!
Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics
Sil A.
03/08/2023 12:00:00 SA
We have a boiler system to heat our water and the first floor of our home. We contacted them over the weekend to fix a gas leak that was found by our gas company on the boiler. After multiple texts and reaching out for more communication, they got the part and replaced it after 36-48 hours. They left and my husband presumed everything was working. When the water wasn't hot and the heater was still not working another 36 hours later they came back again, didn't even take off the door of the boiler to see what I was explaining the problem was (the burner was not turning on) and didn't believe me when I explained how our system worked. I paid 500 dollars for a 55 dollar part and a boiler left without working. Would never recommend. Shared this with the people who recommended them and they'll also stop using them. Honesty instead of charging us money for a system they didn't get would've been better.
Mark K.
10/09/2022 12:00:00 SA
Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The next 2 days , the problem was worse .
So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray
Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.
Early Sunday morning my only toilet would not flush. It's almost impossible to find a plumber on Sunday. If you do, they charge outrageous fees. Luckily
I came across the Good Guys. Dominick came right out & quickly found out it was not an easy fix since it is an old house with very old pipes. The next day a he came out & started the project. Later the rest of the crew came out to help. They worked all day & night finishing the major job. They did a great clean up & was very fair & reasonable. They worked very hard on an extremely tough job in a limited space. If you want a job well done at a fair price, I extremely recommend the Good Guys.
Ashley V.
05/09/2022 12:00:00 SA
Dave did an excellent job replacing my parents garbage disposal. They are very happy with the work and inexpensive price. They are now our go to plumbers
Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews! Maybe this was an off day but damn!!!
Very disappointed.
Irma G.
06/03/2022 12:00:00 SA
Dominic and crew were friendly and efficient. They knocked out our job fast, getting the pressure up in the upstairs bathroom, downstairs bathroom and kitchen. I liked the price and their professional service!! Worth the wait!
Excellent value for the work. We were very pleased with the job they did. They were also accommodating and professional
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