Best Plumbing Services in California

Jim Gullo, The Plumber, pulled my toilet, got his snake caught, then cut it off in my pipe. I believed him when he told me it would wash into my septic. It didn't, but I didn't know it at the time. After $1000 more in plumbing bills, another plumber fished it out. The Plumber refused to make good on his mistake.

We had a leak in our tub spout. Whenever we used the shower, about 30% of the water would continue to come out of the tub spout. This meant we were a) wasting water and b) not getting the best water pressure from the shower.

My father and I tried to fix this ourselves but didn't get too far before realizing it would be best handled by a professional plumber with the right tools and materials.

We called Xtreme Plumbing based on their reviews on Yelp and proximity to our house. They answered the phone promptly and inquired about our problem. They asked me to text them our home address, which I did immediately. A few minutes later they called back and let me know that they were sending someone over. At that time they also told me the estimated cost for the job (hourly labor cost + whatever it would cost for parts).

Igancio came over about an hour later -- admittedly, this was longer than we were expecting but it wasn't a huge deal. He handed over his card, was polite and did not waste any time in looking at the situation. He explained what needed to be done, asked a few questions about the replacements parts we wanted, and went out to Home Depot to acquire them.

He came back about 20 minutes later, got his tools from his truck, and started work. My father and I watched him (mostly because we were curious to learn why we failed and how he would go about the same issue). About 10 minutes later he was done! He did an extremely clean job -- both on the interior and exterior -- of the fitting. He even patiently answered several questions from us about how and why he went about his fix (again, we really wanted to learn about our failure!)

When it came time to pay, he handed us the Home Depot receipt. Perhaps this is standard practice, but I appreciated the transparency nevertheless.

We are very happy with Ignacio's work and will definitely be calling Xtreme Plumbing again when the need arises. Highly recommended!

Ameer was quick to respond with a quote and set an appointment at my convince.  Work was clean and quick.  Will hire him for all my plumbing needs.

Phil was amazing, professional and came promptly after call was made . Excellent customer service skills and phone shop office manager was able to help me understand process clearly . Thanks so much . Highly recommend their service .

We had to get hammock chair fixed indoors on my ceiling for my kid. I reached out to Nikolai, he was very responsive. Showed up and was able to get the job done on time and professionally. I'm planning to call him back for some other work at home as well.

This is one of my worst quote experience. They only offer a 2 hours window for an appointment for the reason of traffic delay. That reason is a joke.

I made an appoint last week. I told the staff that I don't live in the house which would get a quote. I told her that please arrange my appoint in a day that it is the first job in the morning, and give me a time that we can both of us be there on time. She told me please allow 2 hours traffic time. My appointment was 9-11 AM. From Warm Springs, Fremont, to my house takes less than 15 minutes. I waited for 30 minutes, and called 9:35 AM. Asked when can the staff arrive. She told me that he has another job, and he will arrive at 11 A.M. I need another hour for quote. Which means I need to spend a morning on this quote.

This company may did a good job in plumbing, but there's plenty of room for improvement.

I had originally given 5 stars mostly because the plumber who came onsite told me that he would get a free tool from his boss if I did... which I thought was nice.

I now have to update my review due to some really bad customer service from the front office, and I don't think this was just a unique experience.

I called Master because they are contracted with my HOA.  During the call in which I was trying to schedule my appointment, the woman on the phone said:

We schedule in four hour windows.  It's possible we may not come until the end of your window, and since your job is a big one, you better be prepared to take the whole day off of work.

My problem was not urgent, so I asked if I could just schedule an appointment for which I would be the first stop.   Nope.

Then she said We will call you before we come.  If you don't answer the phone, we will go on to the next appointment and you will have to reschedule.

I asked if I could call that morning and find out where I am on the schedule?  Nope.

So... I made the appointment, then called my HOA and asked if I could get another plumber.  

Of course!  We cannot require you to use a certain plumber.

So, I called Dittmann Plumbing in San Mateo.  Maria there said oh, your job is a big one.  We will schedule you as first stop so it can be completed fast and you can get to work!   So, I scheduled Dittmann and cancelled Master.

Then, a woman from Master called and she said I see you cancelled your appointment.

I expected her to ask why I cancelled.   I was wrong.  

Instead, she lied... Your HOA requires you to only use us and no other plumber!  

By then, I had spent half my morning scheduling a plumbing appointment and I lost my marbles... That's not true -- I called them and asked! Don't you even want to know why I cancelled with you?

She didn't.

I wonder if that tiny amount of power that comes from being a scheduling person for a plumbing company was too much for them?   In this day of cell phones and busy people who don't sit around their houses all day, Master Plumbing absolutely refused to make anything convenient on me, their customer.   Apparently they thought they had me cornered and I was forced to do whatever it took to be convenient for them.... wrong!!

Dittmann came in the morning, did the job quickly, cleanly and professionally, and I got to work a few hours late.   Thank you DIttmann... no thanks to Master.

We are so thank you for Luis, on time promised to provide us with supreme service.  Same day service  provided.  Thank you again!!! If you are in the Stockton area, he is your guy!  

Claudia

Steve is the only honest plumber I've ever met.  I'm a property manager and I've hired plenty of plumbers.  Steve knows his job and his fees are reasonable.  A pleasure to work with!  Thank you!

I was in desperate need to find a handyman/electrician who can replace my bathroom vent.  Norman came by to assess the work and offered to provide consolation for me to do the work to save time and money. He worked with me for countless of hours but this job was over my head since I've never installed one and don't have the correct tools. Norman was very detailed and focused on doing the work correctly.  He provided key advice for someone who's never performed this job to be successful. He acted as a great motivator and encouraged me to not quit. Unfortunately, I was at the end of my skill.  He referred me to Ray who completed the job. Ray was very thorough and will not compromise quality for time or $$$. He found more issues and corrected them as he does not like to leave the job knowing things aren't correct. Ray gave great options and the final result was perfect. We are very pleased with the quality work Ray did. I would highly recommend SAN MATEO HANDYMAN if you need a handyman....

Will and his team were really exceptional and even though this was a job that threw some really difficult circumstances at them, they came through with great work and were friendly, communicative and professional throughout.

We had to replace a huge sewer lateral that wrapped halfway around the building with multiple turns.  It went under a nice finished concrete patio and he was able to sawcut just one clean hole to access the 90 degree under the patio.  I expected some cracks at the edges or some sawcut lines and there were none at the end.   He also had to take up an extremely old brickwork path and they carefully laid the same bricks back down at the end. It was like they were never there.  Totally exceeded my expectations.

We also had a schedule snafu that forced his crew to work on site at the same time as some electricians *and* another excavator and they couldn't use the driveway yet still everyone got along great and even my other contractors had kinds words about these guys at the end too.

Definitely exceeded expectations and I definitely recommend.

This is the second time I've called Matt for my plumbing needs.  Last week when I called him in the morning he was able to come over in a few hours and handle my pumping issue.  He is very courteous, knowledgeable and an all around nice person.  I know I can count on SMASH PLUMBING to handle all my personal plumbing needs and for other service needs of our condominium building.

Great service, huge selection, very helpful, carries specialty items. I recommend for parts and fixtures.

I've had what I thought was a trivial toilet problem which came and went away for months. After trying to fix it I finally gave up and called Raheb. He is an absolute gentleman and arrived exactly on schedule and on short notice. Problem solved. Highly recommended.

I don't often write negative reviews, because running a small business in today's environment is incredibly difficult, and each needs our support. However, Mauro's Plumbing needs to be called out for their unprofessional behavior. First they didn't honor the scheduled appointment, cancelling hours before they were supposed to arrive. These things happened, so we scheduled another date and time. I called several hours before the rescheduled appointment time to confirm they would indeed be coming to the tenant occupied apartment that needed a new water heater. Amy confirmed that they would call me when they were on their way so that I could be there (per the tenant's requirement for entry).
Well they never called, and when they did arrive it was after the appointment window provided, further angering the tenant. They went into the apartment without anyone from building management present, took a few pictures, and left. The tenant made sure to let me know what happened and how they felt about it, so I called the office to get a better understanding of where there might have been a misunderstanding. They didn't have the decency to return my call. The next day I get a text that, yes, the water heater needs to be replaced (uh, yeah...that was the stated purpose of the visit), but Mauro is too busy with bigger projects so good luck!

Maybe you've got a nice expensive project that is more worth their time than my little old water heater/gas line replacement.

I bought few parts,one Item i forgot on the desk, next day I went back the guy who sold me the parts came to me and told me ,,you forgot one Item I told him just return me the money back I don't need it anymore, he said he have to talk to his boss first, when I didn't take the part and he was the person who sold it to me ,,I will never go back to this place!!!! And Also never got my money back I don't recommend this A street plumbing supply all the people on the review are family of the store

So super weird and sad experience.  We've been coming to Savior for many years and they have been our go-to plumber for all our needs.  5-star.  Affordable, honest and professional crew.  This last time was super weird though.  I don't know what to make of it and the only way I can make sense is that the plumber told the owner a completely different story than reality to cover his ass and the owner took his word.  

We had them come out to attend to a variety of plumbing issues we had.  One was that we had a small leak under our kitchen sink.  We have an RO system under that sink.  The plumber proceeded to break the valve on the tank and tell us the system was broken and old and basically said that valve wasn't his fault.  In fixing the leak he also ended up leaving a plumbing line disconnected and the cold water valve closed and left.  My wife couldn't turn the water back on and when I came home I discovered the cold water valve left off and turned it back on.  That's when the disconnected line starting spraying all inside the cabinet.  My wife calls them back to come back and fix the line that they disconnected (and we weren't happy they just left the cold water closed).  They ended up forcing us to pay a $75 visit fee to come back - for something they broke/left disconnected.  Since the RO system was now not operational because he broke that valve, we decided to go ahead and replace the RO system (it was 8 years old.  They are supposed to last 10-15 years.  Old yes.. decrepit to a point that touching the valve would destroy it, no).  As a gesture of fair play, we asked them to come back and replace the RO with a new one (which we bought) and all we asked was that they credit the $75 they charged us the last time for the return (for stuff they broke), and our only caveat is that we didn't want that same tech back again.  We weren't asking them to pay for the RO system.  We weren't asking for free installation of the new one.  We were just asking for a $75 credit for what we felt was an improper charge to come back the last time when they messed up and caused the mess.  

We thought this was a fair exchange.  They ended up saying they would refund the $75 but were firing us as customers and won't work with us again.  ???  Again, my only explanation to myself is that the tech told the owner a totally different story and the owner thinks he's doing right by this.  But they screwed up, charged us to fix their screwup (disconnected line, cold water valve closed when they should have been open, broken RO tank valve) and now fired us.  I'm not mad.  They were good to us for many years.  Just sad how this all ended.  We found another great plumber.  Life goes on.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php