The Plumbing Company

I actually *didn't* do business with them - yet - but boy were they great. After a toilet flush started filling our shower... I looked on yelp and elsewhere for shops that were open on a Saturday afternoon. The first business I called... waited 45 minutes and got no response.  So the the second business (The Plumbing Company) I waited only 10 minutes, and was literally on the phone booking with another company when TPC returned my call. I felt bad about that, but since the other company already booked, I  called Judy back and she was very understanding about being the backup. Judy also told me the tip to prevent water from continuing to flow into the shower  - open the clean out valve to relieve pressure).

The other company was punctual, courteous and friendly but took quite a while to get the job done and charged quite a lot. The other company also suggested a very expensive service... because the problem is going to come back (indeed, this was our third time in 5 years) Guess who I am hoping will be able to do that service ... The Plumbing Company.

They came
They charged
They tried
They failed

For almost $300+ I expected they can handle a simple task such as connecting broken water lines.

But a couple of weeks later, you see the photos...

Doesn't know price range for a simple galvanized valve replacement. Doesn't know schedule. Don't know if they can make it the next day. What do you guys know? Waste of time call someone else.

To respond to Phil incorrect update.  Here is the actual facts. The remediation company did not discover the leak until 230 in the afternoon once they pulled the room apart.  We called this company first because of their ratings on Yelp and were told they could be there within the hour.  Phil  arrived 5:15pm. Since we thought it was going to be a simple repair why would we call someone else.  When he arrived he made a big story on how hard the work would be and that this was the cost.   We were up against a wall at that point and he Knew it.  When it took him less than an hour to do the actual work, we realized he took advantage of our situation. We obviously should have gone with our gut when he gave us the quote but we have kids and hardwood floors sitting above the leak. To wait another would mean to turn off water to the house. The lie and fabrication he just told is making me revise my rating back to the original claim. DONT USE THIS COMPANY!!!  Even with the discount, it was $700 to fix 5 inch of pipe that was completely open and exposed. The fix should have cost maybe $400 because it was after hours. We verified with remediation company and separate contractor the actual labor needed after the fact.  My bad for having to deal with this dishonest company during a emergency.

Just wanted to give an update. After I called and expressed my frustration with being ridiculously overcharged, they gave us a discount. Not as much as we hoped for but I will take it.
Original review

This company is outrageously priced. $519/hr. We used yelp review to select the company because we had active leak and didn't have time to shop around. Simply put we got screwed. It's sad that they took advantage like that. I doubt we'll ever use them again and definitely won't recommend it to anyone. We paid over $1000 for less than 2 hours of work (that's including him looking at it, explaining it to us, going to get a part, and fixing it). We already had walls open so he knew he had us. The guy was nice and I assume he did a good job but only time will tell. Very disappointed.

Super Helpful. I called The Plumbing company at 7:00 in the evening because I heard a sound coming from my toilet. Ugh they were clogged and plunging them didn't help. I spoke to a very helpful woman that was ready to send some one out. She did tell me that there would be an after hours charge but would be happy to send someone if need be. I opted to wait till to morning as she said she could send someone first thing. In looking at my schedule I found that I couldn't be available till noon. The Plumbing Company was more than happy to work with our schedule. BIG bonus points for that. Thanks. As for the service they lived up to all our expectations and like true pro's there were quick to figure out the issue and get it resolved.

YEAH working toilet!!!!  Thanks Phil!

Nice on the phone, but didn't show up for the appointment. When I called them, they said they were too busy to make it and couldn't reschedule until the following week. Are you kidding me, you make a mistake and I get pushed out a week.

If you value your time or need something done quickly, don't call them.

I had clogged main drain line. Literally pools of yellow and brown stuff in the bathrooms, so you might imagine the state of emergency.
Turned out to be the tree roots. $280. Fast, professional service. Will use this company again.

Reza is really awesome and professional! He is also helpful for fixing our clogged sink. At the beginning, I thought that I have to change a new disposal cuz it seems not working at all. However, he said that I don't have to replace a new one cuz it does work. It actually save us a lot of money. He also answered all our questions about monthly with patient.

Last year after a family get together, the sink stopped
I called The Plumbing Co. And they showed up quickly, and when beyond and above in making sure our line was good and open.
Thanks for the fast and thorough service.

Friendly service on the phone. They prioritized my call since it was an emergency. The plumber came out within the hour with a quote and came back in a few minutes with the required parts. Fixed the issue in no time and used top quality parts. Very reasonably priced considering the flooding disaster that was averted. Plumber was polite, professional, helpful, and knew his stuff.

I found them on Yelp. I gave them a call and Judy answered and was very pleasant and got me booked right away with Phil to come to my property to look at an issue we had. Phil said he would call me later that day with information and he did. They could not do the work but he went out of his way to find me other solutions to my issues and gave me phone numbers and referrals to call which was so awesome! Most companies would not take their time to do that but Phil did. I will call them anytime I need a plumber. Anyone looking for a plumber should go with the plumbing company! They went above and beyond.

We had Phil round to plumb in our new kitchen sink and waste disposal, and he did a great job. I'm not confident with drains (all that solvent weld stuff), and I had no idea what fittings to use to get from the sink, dishwasher and disposal to the pipe in the wall. Phil just took care of it, coming at a time that was convenient to us, and sorted it out quickly and easily. First big thumbs-up.

Then a drain blocked two weeks later. Original 60-year-old drains, so nothing related to the sink plumbing work. A 50' auger from Home Depot didn't touch it, so I knew something was really wrong somewhere that wasn't accessible. Phil came round, took pictures of the (interestingly creative) plumbing under the house, and figured out where the blockage was - in a pipe that was too small for current codes and not accessible for clearing. Next day, he and his colleague ripped out the main 4 pipe and all the blocked pipes, put back fatter pipes that won't block again, and took photos of the 60-year crud in the pipes that caused the problem. It wasn't cheap, but considering how much effort it was, the price was more than reasonable. Best thing: Phil again just took care of it again, no mucking about.

I'm glad to find a plumber I can trust. Just awesome service. Phil is simply the best.

Phil was awesome. Very personable. We had a leak at the water main from tree roots. He really spent the time to make sure the job was done right. Came equipped with everything needed. John was also great on the phone. Pleased with the Plumbing Company.

Judy is exceptionally sweet. I had an issue with my garbage disposal and she guided me onto fixing it myself instead of ripping me off for such a small thing that could have been a DIY. Very professional and customer service is excellent. She is my go for any plumbing issues from now!!. Can't that you enough Judy! Keep it up.

What a great experience using The Plumbing Company. I always use Yelp to find services, etc that I need. The toilet got backed up last night and this morning at 8 am I called and talked with Judy, the receptionist. She was very pleasant and courteous and was able to schedule an appt this morning between 9 and 11. Around 11 am Phil showed up and was very polite and professional. He gave us an estimate, went straight to work, and within minutes, had everything flowing again.  5 stars is not enough to demonstrate how pleasant Phil was and how fast he got the job done. Thanks again and I will certainly use this service again as well as  not hesitate recommending Phil to the neighbors!

I had a plumbing leak and I called the Plumbing Company at the last minute.  They showed up and the service was spectacular!  Phil was awesome, knowledgeable and professional.  I would definitely use them again.  They are also very reasonable on pricing.  Use The Plumbing Company and you will definitely be more than satisfied with their services.  Awesome company and awesome employees. Thank you Phil.

HR Executive
Mari

Words can't express gratitude ... My garbage disposal stopped working and I sent a quote and got a voice message telling me they can help me over the phone and may save me the money . I called back and Judy picked up the phone . She is really helpful I ! I told her I did reset the garbage disposal and heard some humming noises . She told me that means the disposal was okay and it was just jammed . All I needed to do was just to use the Allen wrench to turn the screw at the bottom of the disposal to unjam. I tried it with doubt and it really worked !!!! I called Judy back and gave her a big thank you! This is the company I will go back to if I have some real plumbing issue. They are honest, really helpful and thoughtful ! Judy saved my day with her warm call.

Phil was amazing, professional and came promptly after call was made . Excellent customer service skills and phone shop office manager was able to help me understand process clearly . Thanks so much . Highly recommend their service .

I am writing this Yelp review because I want people to know what an amazing experience I had with this company.  My water heater went out over the weekend.  I called and Phil came out within an hour of my call.  There is no one nicer than Phil. He was so friendly, so professional and takes the time to explain to you all the work he is doing.  I asked him for business cards when he was finished and have passed them around to home owners that live close to me and also co-workers.  Phil and Judy are just awesome!!!!  I highly recommend this company!!!!!!!!!!!!!!!!!!!!!!!!!!!

My 93 year old mother had a emergency leak, they came out the same day.
Phil was very patient and explained all our options. We never felt rushed or pressured.
He did a great job and everything was cleaned up when he was done.
We would definitely use them again!

Stay Away, not honest, and ripping off!

I called The Plumbing company last Thursday when my water heater broke and I could not turn on the pilot. A welcoming rep took the call, and I asked about their service. She said they can have a service man coming to our house.

The first red flag, not giving diagnostic fee info on the phone: I asked the rep whether there is any diagnostic fee, she said there is NO fee, and a quote will be provided when the service man arrives. The service man arrived later in the day, and indeed called in advance of coming. After minutes of arrival, he said there is $179 diagnostic fee! I said, the call rep did not talk about this, he said, well, there is a fee if we are coming! I said, you could be transparent, etc. Nevertheless, we negotiated the diagnostic fee down to $80.

The Next red flag: quoting a high repair bill pattern: He tried to turn the pilot, it failed. He said, with a high probability, is thermocouple. And, the cost to replace it is $409 (labor). I said, this is too high, how much is the parts, he said this is not about parts, it's the labor that is expensive. And, if I replaced the thermocouple, and it's not it, and it's your gas valve, the replacement charge for this is $510 + parts. I declined any repair, and he left with $80 of diagnostic fee!

Then, I went to the internet, and did a bit of research on Thermocouple, and noticed that he even did not do a good diagnostic job, others in the videos make certain that this is the faulty part by actually measuring the voltage, etc.

After a bit of research, I found that is a pattern in this industry to just come to service call, collect diagnostic fee, provide high quotes, customer declines, and they move to the next diagnostic job! A complete rip-off.

Another issue is that I found later that my water heater has been under warranty. And, finally, I had a service man contracted with the manufacturer to replace the parts, and fix the issue for only $225 (labor + free parts from the manufacturer). And, I found this issue indeed by a 3rd service man from another company that I called on the same day, and he came to our house, he pointed this out, and asked me to call the manufacturer. He indeed did not charge me at all!  and he said I better go the manufacturer route. This new service man indeed gave me hope that there are still good guys in the market, while the service man from the Pluming Company did not let me know about this, at all, even though charged me $80 diagnostic fee, as well.

So, I had a really bad experience with this company, and the method they want to make money out of customers! Not being transparent, quoting high to just collect the diagnostic fees quickly, no proper diagnostic, and not explaining the options including any warranty coverage, etc. Stay away, if you can!

The good: We called the plumbing company to get an estimate for a bathroom/garage remodel. Someone was scheduled to come out the same day.

The bad: The technician did not arrive at the scheduled time. When we called 30 minutes past the agreed-upon time, we were informed that they were on their way. He ended up showing up an hour late. Not too atypical for the industry, so this was certainly not a deal-breaker.

The worst: The technician was very friendly and helpful while discussing the job. However, despite multiple phone calls over the ensuing 2 weeks, we have been unable to obtain a bid. The receptionist has told us multiple times she will find the bid and get back to us with no response. If they are too busy to take the job I can understand that; however, the lack of communication is very unprofessional.

Highly recommended!! It's a Friday late afternoon and our toilet was clogged beyond our capabilities to clear it via plunger. I called and Judy was so nice and immediately found one of their plumbers that was finishing another job in the area. She scheduled him, and right away I started receiving texts with updates on his arrival as well as a picture introducing our plumber to us prior to arrival. Within a few minutes, Phil called us saying that he was 10-15 minutes away and arrived well before the 10 minute mark. Phil was courteous, he covered his shoes with shoe covers before coming in. He assessed the issue and gave us a flat price for snaking the clog. He proceeded working on the clog and was successful within a few minutes. He cleaned up and carefully took the auger back to his vehicle and returned for payment...He easily processed our credit card and was on his way. This was probably the most easy, stress free, well worth the totally fair price, plumbing experience I have had...even though we have another amazing plumber we usually turn to, but was already fully booked today, led us to calling The Plumbing Company...Soon to be Miracle Plumbing. Now I'm excited to know we have 2 awesome choices in plumbers that we can rely on!!! Awesome job and the experience was easy as pie!! Now we can enjoy our weekend...truly felt 100% the Miracle Plumbing that they are :-) Thank you!!

We have used The Plumbing Company for general plumbing issues as well as a full master bath remodel. We are so happy that we have found a company that we trust.

I first found The Plumbing Company after searching Yelp when we had a backed up drain in the garage.  Only about two hours later, Chris came out to fix it.  Chris is really good about explaining the problem and answering questions.  He also offered advice so that the problem doesn't happen again.  

While Chris was there fixing our drain, I mentioned that we had a bathroom that was in need of a remodel and he informed me that their company does that also and they could send over a quote if I'd like.  

The quote was very fair and we decided to move forward with them on the remodel.  It turned out beautifully!  It was a pleasure having Chris and Phil at our house for those few weeks.  They were so friendly, patient, and personable.  It was a huge bonus that they were also friendly to our dogs which really helps when they were spending so much time here.  We felt more than comfortable leaving them the keys to our house when we had to leave for a weekend so they could continue working.  They dealt with all subcontractors (who also were great) so that we only had to work with them on payments and scheduling.  Judy in the office was always pleasant and easy to talk to if I had any questions.

Chris had told me that they could also do design but I had a floor plan and materials already selected.  They offered great advice on my existing plans and had no trouble getting the materials from my chosen vendors but they were always ready with recommendations.  

From planning to completion they were amazing! I'd highly recommend them for any plumbing issues you have and most definitely for remodels!

Phil was extremely polite, courteous, and friendly. It was very refreshing to work with a plumbing service who lives up to their reputation. Thank you, I know who to call when we have issues.

Judy picked up my call Friday 9:45pm, not able to send someone out but did provide tip to release main sewer line pressure so the waste water is not backup inside the house.

Phil came to unclog my sewer line on Sat, the quote is more than double the cost I paid to a different plumber last time, since I just need to get it done I accepted the high cost.  For total of 30 mins of work to pay that price is way too much. I should be patient and find another plumber.

However, Judy is great and she also called back to make sure that the job was done right.

Do remember to mentioned Yelp to get the discount! I forgot :(

Will definitely call on these guys again should the need arise. Chris was the tech who came to our house and was very clear about what needed to be done in order to diagnose the problem (we had a ceiling leak from the upstairs.) I could tell he was thinking of possible scenarios and took every step to ensure that the leakage was discovered. Thanks for answering the call as I often go with the first company who actually answers the phone rather than leave a voicemail.

Excellent that every time I called there was someone to answer the phone.  They scheduled same day service and the technician, Phil, was best in class.  He solved my issue quickly, professionally, and explaining everything in detail along the way.

And they came thru for us again. Our regulator valve on our hot water heater failed. Ordered a new one overnighted. The valve did not arrive due to a UPS screw up, so the Plumbing Company put us on the schedule for the next day with no hassle and priority. We called at 10:30 when the valve arrived on our doorstep and they were there by 11 to install it. Amazing service and a job well done always at a fixed price.

We desperately needed a urinal fixed at our dealership and these guys took care of it immediately.  I spent all morning calling their competitors who were simply not taking my call, or giving me excuses on why they cannot take the job.  The Plumbing Company took the job confidently, and showed up within an hour or so.  Phil did an excellent job repairing the issue and explaining what needed to be done and how much it would cost every step of the way.  I was blown away when he took the time to explain that the cost would be minimally different, but he wanted to make sure that I was okay with the price before proceeding.  Very professional and it allows for me to make an informed decision.  They took care of the problem and billing was simple.  I'm putting them in our company system as a preferred vendor for any future plumbing needs.  5 stars for sure!

What a TERRIFIC EXPERIENCE!  At Christmas we were expecting 20 people in our home all day -- and, of course, our plumbing backed up just before the event.  We had previously used another plumber and we called them and were very disappointed by their failure to fix the problem.  We suffered with very limited plumbing through Christmas, and then right after New Year's Day we sought to have the situation corrected -- which the original (now, prior) plumbing company failed to solve on 3 different efforts.  So, in desperation and in reliance on reviews in Yelp, we reached out to The Plumbing Company.  What a DIFFERENCE -- and what a successful result.

On the Saturday after New Year's we finally contacted The Plumbing Company and spoke with Judy and then Phil -- a supervisor.  Phil was very knowledgeable and came to our home within THIRTY MINUTES of our telephone conversation.  He ended up being here for almost two hours -- snaking from within the backed up shower out to the main, and then again from the main back into the house.  He had to use three different machines as the problem continued to be seeming intractable.  Finally the situation was resolved.  The price (flat-pricing) Phil quoted was, to us, very reasonable -- about $272, higher than the prior plumber but well worth it.  Phil was professional, personable and --most important of all -- knew what he was doing and wasn't going to give up until he solved our problem, which he did.

In the future (plumbing problems in old houses seem to never end) TPC (and Phil) will be our go-to plumber -- for us and our many adult children who live in the area.  In fact, we have arranged with Phil to come out again to do some additional work re-seating our fancy Toto automatic toilet, and we actually look forward to his return with the additional people necessary to do this next project.  He is also taking over responsibility for regular maintenance of our high-end water heater and radiant heating system/

Don't bother calling anyone else -- TPC was terrific.  And within 30 minutes after Phil left us, Judy (from the office) called to make sure everything was accomplished as promised, which it was.  She was also very gracious, pleasant and reassuring.  

USE these folks -- based on this experience I am sure that you will be pleased with the responsiveness, the quality of the work (everything was left clean and dry!), and the price.

Michael

What a night...I came down to the kitchen after bathing the kids and found a puddle of water on the kitchen floor and a crack in the ceiling.
I went on yelp and called The Plumbing Company. They certainly deserve their five stars. Chris gave me an estimated time, called when he was on his way and was excellent. He did a very thorough inspection, found our problem, solved our problem. He was very polite, chatted with the kids and knows his stuff. We don't wear shoes in the house and I was super impressed when I turned around and saw he had shoe covers on.

We will certainly be calling again for further problems and highly recommending to family and neighbors.

Thanks Chris, job well done

We had Phil come out and help us. He is really nice and honest, he took time to explain to us everything and in the end he saved us a lot of $$$$$. Really good people we made friends  with Judy at the office and they even helps to find other vendors.

Great service from beginning to end. Called and spoke with Judy with the greatest customer service skills. then Chris came over (He called minutes before to confirm the appointment.)
Very professional, went over details of the job and after the job was finished, suggested improvements for the future. Judy called later on to make sure the job was done to our satisfaction.
I will definetly recomend them and use their services again in the future.
Thanks

This is a terrific store. Anthony was amazing - found the exact knobs/pulls we had bought over 10 years ago at a defunct cabinet hardware store. We had been to 10 other stores who weren't able to help us. I highly recommend checking out this company before you go anywhere else.

Honest. Competent. Took a difficult job that everyone else was overbidding on by 4x as much. Really lucky we found them!

So after a very difficult time of dealing with major home plumbing issues I wanted to leave this review to make sure everyone is aware of what you get when you have this company do work for you.  I called this company based on their Yelp reviews that seemed pretty good, but I regret it now.  I give them two stars rather than one for a couple of reasons.  1) the person who handled my situation was very nice and kept communication with me.  2) I can't say what they did was bad work, although they didn't do much.  That leads me into why only two stars.  I feel their prices were absolutely outrageous!  I feel like I was over a barrel initially with all my sewer lines backed up, so I approved the initial work to of adding a clean out and clearing the main line at what I later found out was an outrageous price of $6000.  Once that was done I had a chance to regroup and contact another plumber to get some pricing on a full replacement of my house sewer lines and main line in the front of the house, because I was looking at having to get a home equity loan to come up with the money for these guys.  After more in-depth research I contacted another plumber and got the remainder of the work done to replace all sewer lines all the way to the city connection for about 1/3 of the price I was getting from these guys.  I highly recommend doing whatever you can to get estimates for the work before signing these guys on to do work.  They are really nice, but do not hesitate quoting you three times as much as someone else.  GET ADDITIONAL ESTIMATES BEFORE YOU HIRE THESE GUYS!

I needed a waterline connected to my new Kitchen Aid fridge on Memorial Day weekend. I called around but got no takers....until I called Judy at the Plumbing Company. She worked hard and managed to get Phil over in the time window I needed. He arrived happy and got right to work. He knew exactly what to do to connect my copper line directly to my new fridge. 30 mins later all was working well and Phil is done.
I recommend The Plumbing company highly. They are courteous fair and very nice people. I won't use anyone else for all my plumbing needs.
Call them and ask for Phil to come out. He is the best!!!

Simply the best :)  Corroded spigot pipe started leaking and I had to turn the water off to the house. Called The Plumbing Company, and spoke to Judy ( top marks for customer service ). She informed me Phil would be there asap because I had no water. Phil arrived within the hour. He was friendly, courteous, and quickly explained how he could fix this and the price. He took care of this and was efficient and a pleasure to deal with. Highly recommended

Had a water leak with my hot water heater, called them and they came with in 30 mins. Phil was professional and friendly he was also honest and fast. I would use them again.

Phil was awesome.  He came out within half an hour or so of me calling.  Took care of our shower issue quickly and efficiently.  Definitely will keep this service handy for next time we need a plumber.  Highly recommend.

It was Saturday evening and I knew I had a real problem - so much so I had to shut off the water at the meter.  Not expecting to be able to find anyone to help at that hour, I was encouraged to find that The Plumbing Company was 'open' and Judy called me back within 10 minutes.

Phil showed up at the house at 8a on Sunday morning right on time - just the smiling, friendly face you want to see when you have what could be a major repair.  How could he be so happy to be here this early on a Sunday?  He patiently listened as I explained what happened and then methodically started to diagnose the problem.  Within 30 minutes, he had figured out what happened, established a workaround, and had the house back on the water line (insert happy family cheers here).  All this for a rate that was, well, unbelievable.

I highly recommend The Plumbing Company for any plumbing related need and will certainly be calling them again when needed in the future.

These guys are awesome! I called them last minute because my master bathroom toilet was clogged and they came out immediately. I figured since he was already there I might as well pay him to switch out my kitchen sink. He said he had no problem helping because he had a little extra time and he would switch it out for a small additional fee. I will definitely use them in the future. I felt completely safe having him in my home due to the fact he was clean cut and in uniform, he didn't look like the general stereotype of a plumber! NO BUTT CRACK! LOL

Absolutely professional, called late afternoon on a Saturday, spoke with Judy (she made me feel comfortable right away) and she contacted a plumber while I was still on the phone and was able to have Phil to my house to fix a kitchen sink within an hour from my phone call. It was fixed in no time!
Excellent service and very fair prices!
I would definitely recommend them to all my friends.

I called several plumbers, left msg, but no one returned my calls in 2 days.  I started looking again and found The Plumbing Company.  Finally, a live person, Judy, who was very helpful, and got Phil out to our home within a couple of hours.  Phil was very knowledgeable, and found a couple of things we did not even know about.  I would recommend this company to all my friends and family for all their plumbing needs.  Thank you very much!!

Called this morning for someone to look at our hot water heater.   Was told someone would be out between 12:00 - 2:00. I called at 1:45; no answer.  Left a message asking for status. No response.  Called again at 2:30 - nobody answered again.  Left a message saying their service was unacceptable.  If you are going to be late, call.  I've been home all afternoon waiting for them to show up.  Going to use someone else!

Had a flooded bathroom on a Sunday, called The Plumbing Company and Phil came out within a couple hours to fix the problem. He is very professional, courteous, knowledgeable, and thorough. Highly recommended.

The folk came out to my house and did the roto-rooter job on the main line. I was told that the blockage was due to tree roots and was charged $272.00. A week later, the line was backup again and I called back the comapny and was told that I have to pay $272-10% discount if I want them to come out again. If the clog was due to tree roots, how could it possible that the roots will grow back just within a week. Obviously, they did not do a good job the first time. Hell NO! will not reccommend.

Absolutely incredible. Friendly, professional, prompt, diligent, and super efficient. Highly recommended.

I had a great experience with this company and didn't even have to have the technician come to my house!. Phil helped me troubleshoot my issue over the phone and told me to try  a few things before i pay to have him come out to my place. Low and behold his troubleshooting technique work and my garbage disposal started to work again! I was also very pleasently greeted over the phone by the lady answering calls and she even followed up to see if everything worked out for me! Great customer service! Thanks

Situation: It was 7 pm on Friday night, the kitchen sink was clogged, dirty dishes piled up all over the counter & guests coming to visit over the weekend.  I couldn't reach my regular plumber, an old family friend, so I called 3 new places listed as Google Trusted.  ONLY Plumbing Company picked up the phone right away even though all were listed as 24/7.  Phil came over first thing Sat morning and cleared the line out past the outside of the house and explained really clearly how it happened and what the future of those pipes may be and what the options are down the road.  Price was right. GREAT GREAT GREAT company.

Good old fashioned honesty. I had a broken faucet which turned out to need not much more than being screwed back in. I get to take the new faucet back to home depot, pocket a hundred or so and saved a ton in plumber fees.

Highly recommend!! Phil was a life saver! I cannot thank him enough for his quick response and great work! Definitely a number to keep handy!

Great customer service but I received a totally unreasonable price quote. I got four bids for sink installation and theirs came out the highest. I ended up having a licensed plumber install my sink for $1,000 less than their bid. I paid literally 25% of what they quoted for the same job.

Phil did our plumbing service.  He clearly explained what he would do and gave me a price quote up front.  They will be my go to Plumbing Company!

I called today these company and the receptionist Ladie was so nice to me and helped me get a discount for being a renter and being a Ladie ..she cared about the discount cause she's a renter and wanted to help out...also send Phiill one of them plummer right away...I didn't have to wait a few days to get it fixed...they are coming by in one hr or so..nice people and caring..thank you..Sandra P...

We discovered water on the floor of our garage on Saturday morning - Christmas Eve. We called The Plumbing Company and talked with Judy - who was just a delight. She said she would contact Phil. He was out to our house in the afternoon, and stayed until around 7pm replacing the water heater. His smile and great attitude never made us feel that we were intruding on his holidays, and he was even going to another call after ours. Then on Sunday - Christmas Day - we got a call from Judy (again - she's just so nice), saying Phil needed to come by and pick up a tool he had left. When he came by he still had that great attitude. We will totally use them in the future and would recommend them to anyone else!

Chris came to fix our water heater. I thought the pipe supplying the water heater was leaking and so I called Chris. He came to my house as soon as he could. He was very prompt, courteous, and professional. After he examined the water heater, he knew right away what the problem was and he explained to it to me. He had my water heater working properly in no time. Thank you!

Very professional company on time and thorough I would recommend this company to everyone. Chris was also very knowledgeable and helpful and did his job well.

Excellent service. The technician showed up on time and found the trouble within minutes. I received feedback and a detailed invoice. Could not have been easier . Thank you for a job well done !

It was Sunday evening and we got the problem fixed right away! They also kept our house clean! Definitely recommend!

Quick, professional, and great customer service. Phil was out here not too long after I called and had us snaked and back into business. I definitely recommend this service and would use them again.

The Plumbing Company is top notch! After making many calls to various plumbers, getting quotes but not getting calls returned Phil & Chris came out and took care of the problem. They were working from 9 a.m.- 9 p.m. to ensure I had a new water heater. They were going to drain it one day and do the job the next day but decided that since they started the job they were going to finish it so that I didn't have to go take a shower at my neighbors. Phil & Chris are very professional yet personable and Judy in the office is great. I will definitely recommend these guys to anyone who needs plumbing help. Thank you Plumbing Company!

I couldn't sleep Friday night so I got out of bed and went into our family room and I heard a sound that wasn't normal and after a while I realized it was water gushing out of a pipe. There was no sign of the water in or around the house but when I shut off the main valve into the house the sound went away, so I realized that there must be a broken pipe under the house. The next morning I called The Plumbing Company and when Phil arrived he crawled through our two, cramped, crawl spaces. He couldn't reach the break because it was in an inaccessible area, but he figured out a way to bypass that area. To make a long story short he came back with a helper on SUNDAY, bypassed and fixed the break in the pipe to the house and installed copper pipe out to our irrigation line which used to be PVC and had broken in the past. They did a very nice job.

Phil & Judy Save Christmas Party!  Yep... Saturday afternoon - just two hours before we were to start our festivities - we had toilets not flushing and sewage backing up in the tub and shower.  We were amazed how many plumbers only work M-F and no weekends.  Others could come out for an extra charge later that night or tomorrow.  Sadly, the party seemingly must be cancelled. Finally, as one last attempt we make the call to The Plumbing Company.  The phone was promptly answered by Judy with enthusiasm.  She listens to the problem, and understands exactly how this could ruin our planned affair.  She says she will see what she could do.  Within 5 mins she calls back with great news.  Phil is in the neighborhood and will be here within a half hour.  Phil arrives, quickly diagnoses the situation, gives us a reasonable quote and one hour later we have running toilets again.  The festivities are set to start in 30 minutes and we are good to go!  Thank you to The Plumbing Company for going out of their way to fix what could have been How The Grinch Stole our Christmas Party!

We just experienced a backed up drain line on a Saturday morning. We looked for a good review of a plumbing company on Yelp to help unclog the line. We thought we would not receive help for several hours but what a surprise when we called The Plumbing Company. They had received some positive reviews on Yelp but one doesn't know until you receive the service if the review was an accurate one. Phil M was out to our home withing an hour, was very friendly, courteous and knowledgeable as to what our need were. Within a half hour, water was flowing and we were very pleased and satisfied with the overall result. And the price was very reasonable and truly fair for what was accomplished. Would call The Plumbing Company again if I have any other plumbing needs.

Great service from start to finish. I spoke with Judy on the phone first and she was so friendly and followed through to make sure everything was taken care of.. Our Plummer Chris was fantastic too!! It was late night and they didn't think job would be done, but Chris went above and beyond to make sure it was!!! He wanted to make sure that our family didn't have to go without water until the next day. I will defiantly use them in the future and recommend to everyone :)

With a leaking toilet and clogged drain, we needed have someone come out in the middle of the night.  Our first call was another plumber we had worked with, but they were not available.  We didn't know anything about The Plumbing Company but saw the good reviews so we gave them a chance.  Phil came out within the hour, it was 2am and he went straight to work, clearing the drain, removing the toilet and then using a machine to clear out the drain even more.  He was efficient and worked hard, and found that the water was still draining slowly.  There was probably another clog further down the drain and he suggested using a camera.  The camera work is pricey but I wanted to know with assurance that we'd found the problem.  With the immediate problem solved, Phil came back in two days with a camera and the machine to clean out the drain all the way to the vertical stack but before the main sewer line.  The camera showed very clearly all the joins in the pipe and Phil explained the potential problems and recommended toilets which would send more water down the drain to avoid this problem in the future.  Throughout both visits, Phil was pleasant and knowledgeable, and he didn't charge us for his time in talking to us about solutions after he finished his work.  He also took extra time at the beginning to examine and open the cleanout outside the house as a precaution to ensure we didn't back up the house's sewer main in case the clog had turned out to be further that we thought.

As an aside -- Phil also recommended another contractor to do some water damage work, and we trusted his recommendation, and they are doing a fantastic job so far.  We will review them separately.

I highly recommend The Plumbing Company for all your commercial and residential plumbing problems Phil has helped us in both ways. Everyone is very nice, punctual,reliable and great prices. Judy and Chris are just amazing to work with they go out of their ways to help you fix your problems since our office is in Los Angeles we trust they always do a great job. Thank you very much to everyone from The Plumbing Company keep up the great work.

Super impressed with my experience with The Plumbing Company!!  Judy who helped me arrange the services was super helpful and kind.  The plumber, Chris Marcus, was very helpful and spent time teaching me about what was happening and giving great advice on how to do a few things on my own.  I highly recommend this company and would use them again!!

Had Phil out to replace PRV (was leaking) and shut off valve at the service entrance to the house. Called TPC at 8:30 am and spoke with Judy, who was fabulous.  Phil was at my house by 10:00 am, and also called me to let me know he was on his way.  He was polite, professional and did great work - everything you could ask for.  It wasn't cheap, but considering I called a few other local plumbers and never got call backs...  Unfortunately, there comes a point where I'm willing to pay a bit of a premium for prompt, reliable, and professional service.  Would certainly utilize their services again...Thanks Phil!

We had a plumbing emergency with a leaky shower that, after attempting to repair, ended up being a drippy hole in the wall.  We didn't call The Plumbing Company until Monday and they were the first ones to be able to come right out, in less than an hour. We could have called them Sunday as their prices are fixed so no double- or triple-time for weekend calls, now we know. Anyway, we got Phil to help us and he was awesome. Very knowledgeable and did great work. He was able to fix another small nagging item in the same shower and also gave us bids for future work we'll need. You could probably find cheaper service, but for us, the piece of mind that they know what they are doing and the prompt and courteous service is worth a few extra bucks. He even called us the next day to check in and provide some additional info. We'll absolutely use them again for our plumbing needs.

This place is wonderful!  Quick, friendly, competent, came when they said and did what they said---what more can one ask?  Price reasonable as well.  I will definitely use them again.

Once again, snaps, props, whistles, and cheers to fellow Yelpers for helping me select this excellent plumbing service.  I bought a water heater from Sears about a year and a half ago, and one morning this past week, I ended up without hot water. I went out to the water heater, and found that the pilot light had extinguished. So I called PGE, and they 1)  ONLY had all day appointments, without any reasonable notification of WHEN the tech would show up; and 2)  Would be delighted to help me -- sometime next week.  Ugh.  Neither of those options looked real attractive, and having to heat up water and then drag a pail into my shower to pan-shower was a drag, so I did my usual Let's see who Yelpers recommend search and came up with the Plumbing company.  The very helpful and very friendly office manager sent over CHRIS to help me out.  ALL of this was done via phone, I was busy at work.  Chris came right over, called me to tell me he was at my home, and promised to call me back when he'd finished.  Chris called back, as promised, and Chris' diagnosis was, the pilot light was on but would not stay on because the gas valve was not working -- on a year and a half old unit!  Chris was great about explaining everything to me, and offered to order the needed part, and install it, and then quoted me the price for their work, which sounded extremely reasonable.  HOWEVER, I purchased plenty of insurance for the water heater when I bought it, and I decided to make Sears live up to their warranty.  Chris gave me a very carefully documented bill, which absolutely helped me in getting Sears to replace the broken gas valve on the heater.    These folks at the Plumbing Company are as honest as they are helpful, and if I have a plumbing issue in the future, I know who I'm going to call!