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Unfortunately we had an awful experience with these guys August of 2018 and I definitely would not recommend them. It began very well with them seeming to understand everything we needed but the delivery was sloppy and thrown together. We had to deal with them for 4 months for a small project, and things just went from bad to worse.

The end result was an awful sloppy job on our small bathroom that we still have to deal with on a daily basis. The initial work had to be redone and the second time around was still badly done. Our shower still pools and does not drain properly. Some of the work was left unfinished because it took them 4 months (I was originally quoted 2 weeks). I desperately wanted them out to my home at this point. Yes, I was angry and extremely frustrated with them (and I'm not the type of person to complain much). This brief review doesn't begin to cover the nightmare experience we went though in dealing with this contractor.

I'll leave it at that, listing all of our issues would result in several pages of text. Although it is several months later, I wanted to do my duty and leave a review as a warning to others.

Update of review:
Response from Business:
Comment from DJ J. of VETSBuilt Contracting
Business Owner
5/14/2019  Miss Biology B...  This review sounds like a college prank gone bad!  I hope y'all get past the hazing phase of your indoctrination to college life and get on w you life!!
If you ever get a real job and buy a home please don't hesitate to call us!!!
Best of luck!!
Bob
Managing Partner
Vetsbuilt Read less

Edit:
I'm adding my response to the reply. I'm not sure why they think I'm enrolled in college, underemployed, or not a home owner?
Anyway, all I wanted is to leave a review of my experience with this contractor. My experience with them did turn into a nightmare, and yes, I remain frustrated and unhappy with the results.

I'm not saying that Vetsbuilt has NEVER done any great work, they have excellent reviews from other yelpers, so I know they have many other happy customers. All I'm saying is that our specific project was a catastrophic failure. Numerous things went wrong and Vetsbuilt was not to blame for ALL of it. Vetsbuilt did try to appease in the beginning, but as the problems progressed, the seemed to give up and not care about our project. Their major mistake was bringing in an onside unlicensed contractor to do the work. This contractor messed up everything he touched. Vetsbuilt did try to salvage our project by having some other folks they trusted to redo the work. Some of their team did deliver on a professional level (Thank you Ben!), and others did not. The folks that didn't quite deliver were rushed and seemed overworked and spread a bit thin. They were also unresponsive and did not show up at the agreed time. When work was completed, it wasn't inspected as will as the first inspection IMO. There was a brief apology on the last day that I wish had come sooner. It honestly would have made things better. I tried to communicate as best as I could, however I couldn't take any more time away from work and just wanted to get through the project. I won't continue to list additional issues we had, since I don't think it will help alleviate anything.

A final open note to this business:
Please don't take this review to heart or as a personal attack! I'm not saying you are bad people! As a matter of fact, you were personable in the beginning and very responsive. The outside contractor you brought in was the one that made the mistakes. You tried to fix it. Toward the end things went from bad to worse because trust was lost on all sides. Everyone (including myself) were getting burned out. If you need to express your frustrations that is okay. You are entitled to it, and Yelp provides a platform for both business and client to do so. I had to give myself some time before writing this review because I was so furious, stressed, and heartbroken when everything was unfolding. I didn't want to leave a nasty rant, rather, I wanted to provide feedback in hopes of offering some constructive criticism. We all have room to improve; I once broke out in tears in the middle of the project from all of the stress (which was probably frustrating to deal with) and next time I'll make sure to gather myself and calm my emotions before discussing the issues. For this, I do apologize. I am glad however, we never had a yelling match, or let temper get the best of us, or exchanged any snarky remarks in person. Someone did raise their voice a couple times but it wasn't directed at me, it was due to frustrations from the nature of this project. We remained relatively professional throughout the whole ordeal I definitely wanted to reach out and say thank you for your professionalism on that aspect. I don't want to continue a back and forth dialogue with an online argument, so I'll just sign off with a last note and wish you luck on your endeavors too.

Andy is the best. I have two homes and he has worked on both of them. There is nothing he can't do,from the simplest to the most difficult renovation.  He treats your home as if it was his, very tidy, always on time, and besides that he is a nice guy who you can trust.  I would highly recommend him!

Kangaroo pools have been doing my pool service/repaid for 2 years now and they are amazing! Always on time, reliable and most of all honest and good human beings. Highly recommend them.

I had an outdoor patio wall commissioned through them and it came out spectacular! They put up the wall quickly and efficiently, and I was really impressed with the work! Will be returning to finish patio floor and likely much more!

I had a leak in the wall between my closet and shower for an unspecified amount of time that caused one whole wall of my closet and a part of another wall to need to be replaced. Vlad came out to do the estimate and took the time to understand the whole issue and make suggestions of opening up another wall to see if the water seeped over and also to setup a fan to help dry things out. My dad was able to open up part of the other wall and sure enough the insulation was wet so we were able to get that replaced and fixed. I really appreciated the time he took with me looking over all the potential issues.  I felt so comfortable I asked for an additional estimate to finish some painting 2 other contractors had failed to finish. The estimate that I received was very reasonable so I went ahead and scheduled the work to be done.
Eddie was amazing! He worked very efficiently and did an amazing job. Within a few short days my closet was back to pre-leak status and you can't even tell there was an issue. Additionally, all the painting is now complete and I finally don't have all those unfinished touches staring at me anymore.
I would recommend Dynamite to anyone (and already have been recommending them) and am already planning on using them for another upcoming project.

Rob and his crew did a fantastic job on our deck and siding. He responded promptly and courteously to our initial request, and was able to give us a quote and complete the project within a few weeks. The quality of work was excellent, and job site cleanup was very thorough. Would highly recommend!

Jeff is such a great southern gentleman. Really good and conscientious handyman. I truly, highly recommend him for any home repair you might have. Really, you'll be happy you read this.

Reached out for a stair railing. Very responsive, walked me through the process and thought behind their quote. Was a two day job, very punctual, considerate of me working from the house and offering to time their breaks when I needed for meetings, did a great job of protecting the house from mess. Absolute masters of their trade, can't speak highly enough, even walking me through suggestions to the original request to align with my future plans.

As a Veteran myself I love to do business with other Veterans. Great customer service. I highly recommend VanDahl Homecare services to anyone in need of having a better quality of life again.

Pool Deck re-surfacing project went great, 2 days to complete the job, very neat and professional. I had the old deck removed, they fixed 4 cracks that were pretty deep, re-textured and then put the color on. I was very happy with the finished project. My pool guy said it's the best that I have seen

Shane, the owner, was fabulous to work with. He arrived on time, scheduled us right away and his workers were fabulous. They resurfaced old, painted pool decking and did an amazing job. We are going to use him again to drain the water and acid wash it now because we just moved in and have no idea how old the water is. I would highly recommend him.

Just opened my second spa! And of course I had to call the Spice Girls!! They help my salon look super cute super girly and super friendly I am so happy with the work they do!

At first they were great. But the last two months not dependable. We found plastic bags in both filters and alot of algae because they haven't shown up for three weeks!

It is not often I am so satisfied with a job or service that I take the time to write a review but this is an exception.  Tony went above and beyond our expectations getting our old tired  pool in new condition in a very short period of time and at a very fair price.  We had an old infloor system removed, new vacume line installed, new mini pebble surface, light and plumbing redone and pump seal and impeller replaced.  Every day sombody was working on the pool until it was complete and all in less than 3 weeks.  He even had great references for other work we had done in the backyard. We appreciated the fact he answered his phone every time we had a question and came to the house at least 2 times a week to check on the progress.  He is positive and easy to talk to and did everything he could to see that the job was done right and we were happy with the final product.

We called to see about having a privacy wall put up on a Thursday morning.  Steve Mayfield was by to give an estimate that same afternoon.  He and Daniel had the entire job done the next day.  Quality materials, excellent craftsmanship and a very reasonable price.  We could not be happier!  Highly recommend Steve and his crew!

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