Best Businesses in Arizona

It's funny how I wrote a review on this company and it disappeared. I had my pool cool decking refinished back in Sept. 2018.  This was suppose to have a 3 year warranty.  I started my contact with this company back on 8-4-20 emailing them asking for them to come back and repair the cool decking that was breaking away.  No reply.  3-18-21 sent another email.  No reply.  I tried calling to leave a message, but mailbox was full.  I called 602-423-8016 someone said someone would call me back.  Cindy, daughter of owner, called and asked me to send pictures which I did.  Sent pictures to 602-478-3234.  3-22-21 Cindy said she would send message to Eric, her brother, who did the work and will send him another message to get a hold of me.  7-7-21 almost a year and still no response.  I have now sent a letter to Better Business Bureau, Arizona Registry of Contractors and now a review on Yelp.  Please do not give them your business if you need cool decking.  They don't stand behind their product or warranty and you will have to get repairs done before two years end.

Amazed by poor customer service!!!
9-24-21

Simply, the best I've worked with. Brings great attitude and energy, he also considers you as a client foremost.  I couldn't get anyone to work on my exterior door without having to buy a whole new door, because other guys don't have the skill or the willingness to do the actual carpentry work.  Jason is fantastic, it was energizing to me to see a master craftsman at work, I can't rate him highly enough.

We have used Arizona Native Roofing for all of our rental properties, home and offices.  The work is impeccable.  In our business being on time and getting the job done efficiently is key. We have used Arizona Native Roofing for 15 years. We were customers when the business started and remain so today.  Would highly recommend Jason and Arizona Native Roofing.

Very pleased with their service!  We needed to make our gate area a little wider than the standard gate opening to accommodate moving a Can-Am into our backyard.  They came out, gave us an estimate, came back the next week and did the work, and just yesterday put the actual new gate up (sooner than expected I might add).  It looks GREAT!  They were all very professional; Greg was the gentleman who came out and ran the project.  They arrived on time, cleaned up the mess, and provided excellent customer service.  I would highly recommend them for big or small projects.

Manuel from AZ SunCovers has done a tremendous job to install a 23*11 patio shade in my backyard. He and his team are very professional, they have completed the work way before the actual timeline. Definitely recommend AZ SunCovers

I have known Keith for years...found them on a site years back and asked if they could help my old boss paint some rooms in our office.  They did great!  Later, I hired them to paint some rooms in my home and install a super cool rock mailbox as my old one was falling apart.  They also painted my old bosses exterior of his home, did lots of electrical, installed some pigeon proof material, and he was super happy with them.  The company is super fast at communicating, estimates, and just  all around great people.  Ask for Keith...he will help get any/all projects taken care of. Amazing company folks...don't look anywhere else!!!

We have a two story house with basement and with that, have two decks.  Through the years, the beams supporting the first floor and second floor decks have been failing.  A result of this is that the wood has become compressable.  Through this, the decks started to sag, a very dangerous situation.  

We called around and were very fortunate to find Yavapai Decks, Abide Construction.  Nate talked with me about the project and fortunately had a couple of open days in the near future.  He came out and gave me an estimate, which I accepted.  Later that week he came out and did the repair.  This involved jacking up the decks so he could remove the bad lumber.  

The end result is that we now have a very solid foundation for our decks.  The work was done beautifully and structurally sound.  He even painted the supports the exact color of the existing structure.  I only wish that Yavapai Decks did other work - we would hire them in an instant!

They built a 2ft high retaining wall in our backyard which looks great! They showed up on time and worked all day. A week later we found 2 cracked bricks. They returned and fixed them promptly. Thank you Rob and company.

Professional, prompt, & experienced! I highly recommend this company  :) By far the best experience I have had with a handy man! Sadly I've been burned in the past with others no-showing, being over priced, or inexperienced. Thank you for the work you have done for us, we really appreciate it!

We had Global remodel our spare bathroom shower/tub into a new large shower.  Kim was the office contact. Always responds and friendly. Construction crew were efficient and professional. We are very happy with the results. Highly recommend this group.  Always get more than one quote and ask questions. Their quote was a little higher but the the seamless process, timely work crew, and finished product showed we made the right choice.

He did an incredible job! Highly recommend for work, price, and overall professionalism. Thanks again!

I have been in Contracting for 20 years and I am very rarely met with the level of customer service I have received from this company so far.  The owner called me today to follow up on an estimate I requested only a few hours prior and after giving me the estimate over the phone, informed me that he was sorry for the Delay and that he had had a Small Heart Attack over the weekend.  ummm...Today is MONDAY...only 2 days after a heart attack and the man is getting back to me within hours?? AND is sorry for the delay???!!!  I am blown away and will be doing business with him I HOPE for many years to come.  SERVICE LIKE NO OTHER!

Terry and his crew did a complete deck rebuild for us did good job stayed in budget help me re-designed it a little bit and kept area clean. They were  professional and they got it done in a good amount of time. I meant to put this review in sooner but we've been busy so again thank you Terry and company for rebuilding my deck

This company is very professional.  We were badly in need of a new staircase because our old one was worn and they gave us a lot of good options and not only did excellent work but they were easy to deal with.  Once a quote was given, they did not try to up the price for extra work done as a lot of vendors do.  The new staircase looks great and we are very happy with it.  If you are in search of a good staircase you should definitely use these guys.

I am seven months past initial installation and I feel compelled to add a review online. The two stars I give are for initial call back/response time from Holly, which was excellent, and for the customer service from the person in charge of installation, Mac. I debated only giving one star due to several factors: 1. It took three installations before all my plants survived. 2. My two main concerns with the back-yard re-do were: a) a wall covering that required no maintenance on my part and b) a plant that I could see out my kitchen window. Neither of those two requests was met. They installed snails' tail vine, which continually flops forward and does not adhere to the wall or to the two small lines they strung on the wall. I have to be out there constantly, trying to train it and tacking additional holders to the wall to make it not flop forward - exactly what I was trying to avoid. As for the kitchen view, it took 3 installs before something lasted, and to say that the current plant has lasted is a stretch. 7 months after I paid for something to look at out my kitchen window, I am staring at a mostly dead/sickly plant that looks as stressed as the day of its planting.  3. The artificial grass in the backyard had a striped effect after initial install, which they fixed on second visit, but still retains a slight striping effect. 4. The design took my request to see something out of each window too literally and did not give me any expert insight - they planted three plants across from a window, but smushed up under an already existing citrus tree instead of balanced between two existing citrus trees - something I think a landscape designer should have caught as we talked. On a customer service note, I would say that after the initial positive response times, and after payment and initial install, customer response time was abysmal. I had to eventually say that I was going to file a complaint with the Better Business Bureau before they contacted me about taking care of the almost half of plans that died within a week of initial install. I unfortunately would say that I would be very wary about choosing this landscaping company.

Never responded to multiple requests. Don't even bother asking for one. I had other contractors respond that my project was not in their scope of work. Easy peasy. These guys don't respond which is what probably would happen after you have them money

Not impressed with this company. To give you an idea how the business operates, someone in my husband's crew spilled water on the job site and wouldn't fess up to it, so the foreman flew off the handle and said the crew could go without  water for the rest of the day. That's an OSHA violation, not to mention a human rights violation. The crew ended up calling it early due to low worker productivity. Gee, ya think? For building high-end custom homes, they also don't pay very well.

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