Best Businesses in Arizona

It's funny how I wrote a review on this company and it disappeared. I had my pool cool decking refinished back in Sept. 2018.  This was suppose to have a 3 year warranty.  I started my contact with this company back on 8-4-20 emailing them asking for them to come back and repair the cool decking that was breaking away.  No reply.  3-18-21 sent another email.  No reply.  I tried calling to leave a message, but mailbox was full.  I called 602-423-8016 someone said someone would call me back.  Cindy, daughter of owner, called and asked me to send pictures which I did.  Sent pictures to 602-478-3234.  3-22-21 Cindy said she would send message to Eric, her brother, who did the work and will send him another message to get a hold of me.  7-7-21 almost a year and still no response.  I have now sent a letter to Better Business Bureau, Arizona Registry of Contractors and now a review on Yelp.  Please do not give them your business if you need cool decking.  They don't stand behind their product or warranty and you will have to get repairs done before two years end.

Amazed by poor customer service!!!
9-24-21

Simply, the best I've worked with. Brings great attitude and energy, he also considers you as a client foremost.  I couldn't get anyone to work on my exterior door without having to buy a whole new door, because other guys don't have the skill or the willingness to do the actual carpentry work.  Jason is fantastic, it was energizing to me to see a master craftsman at work, I can't rate him highly enough.

We have used Arizona Native Roofing for all of our rental properties, home and offices.  The work is impeccable.  In our business being on time and getting the job done efficiently is key. We have used Arizona Native Roofing for 15 years. We were customers when the business started and remain so today.  Would highly recommend Jason and Arizona Native Roofing.

We LOVED the pool fence company when they did our pool fence and front courtyard gates back in 2010.  They had fab customer service, gave us a great price, rushed our order so we didn't have a toddler running around w/o a fence  They also color matched our fence to our pool deck paint, fixed our RV gate while they were here, custom built a part of the pool fence that they noticed was a hazard, and came back the following week to touch up.  Then, a few summers ago, when we found these metal rebar poles in the backyard, behind some trees, I called them to remove them, as well.  They charged us $10/pole and fixed that for us as well, even though it really isn't their job.
 Then, last summer, the latch on our RV gate broke in a major monsoon.  So, we called them again.  They came to the house and fixed the latch the next day.  I didn't even need to be home... just came back from work and it was fixed perfectly.  We have recommended Custom Fence to several friends and all have been happy with the work.  Fabulous company!

Manuel from AZ SunCovers has done a tremendous job to install a 23*11 patio shade in my backyard. He and his team are very professional, they have completed the work way before the actual timeline. Definitely recommend AZ SunCovers

Consider yourself lucky if you get the opportunity to work with Keith and Roger! From minute one you could tell the team was honest and only concerned with helping you achieve your goals. Keith our lead was knowledgable and happy to guide us, he gave me advice along the way that saved us a ton of money!

The bid was beyond reasonable given the current market - we were blown away - hands down best contractor experience I have ever had!

Attached is a photo of a room add-on they completed for us.

We have a two story house with basement and with that, have two decks.  Through the years, the beams supporting the first floor and second floor decks have been failing.  A result of this is that the wood has become compressable.  Through this, the decks started to sag, a very dangerous situation.  

We called around and were very fortunate to find Yavapai Decks, Abide Construction.  Nate talked with me about the project and fortunately had a couple of open days in the near future.  He came out and gave me an estimate, which I accepted.  Later that week he came out and did the repair.  This involved jacking up the decks so he could remove the bad lumber.  

The end result is that we now have a very solid foundation for our decks.  The work was done beautifully and structurally sound.  He even painted the supports the exact color of the existing structure.  I only wish that Yavapai Decks did other work - we would hire them in an instant!

Amazing landscaping and masonry company!

Keystone has done a ton of work for us over the past year, and we've been thrilled with the results every time! The owners Daniel and Robert are so pleasant to work with--they're great listeners and they always ensure that things turn out the way we want them. They've given us advice about alternate materials or approaches that might work better than what we had planned, and any time we've gone with their recommendations, it has turned out great. They've helped us problem-solve several tricky aspects of our yard design. We've hired them for so many different things that I couldn't select all the categories. Here are some of the projects they've done for us:

- Masonry and block work, including retaining walls with stucco
- Beautiful stone veneer on our spa facing and travertine tile on the raised bond beam wall of our pool
- They did our pool coping in natural flagstone
- They helped us with some drainage problems where our yard was flooding anytime we had heavy rains
- A parking pad behind our RV gate with concrete pavers
- Custom gas fire pit with stone veneer facing and flagstone surface to match our pool
- CMU corner wall with the same stone materials in our outdoor kitchen area
- And they laid gorgeous silver travertine pavers, connecting our patios seamlessly to our pool decking, with an almost invisible channel drain between

We are about to begin some landscaping/irrigation with them, and then have them install artificial turf for us.

The crews show up when they say they will, and they work hard until the project is completed. And their pricing is competitive. We're so happy we found this company!-

Doug and Bill did an amazing job repairing my balcony. There was more water damage and rot than we even anticipated once the rails were lifted. They came up with the plan how to efficiently and thoroughly resolve the problem. There were no cutting corners, I loved that the job was done right, the materials used were great quality and it was all completed in a little over a day. I am so grateful for their help!

When my contractor was unable to finish my master bath remodel due to health issues, Rudy and the crew from Global Prevention Services took over and finished the job on time, within budget, and to my satisfaction. I was able to sell my home for more than asking price, and the new bath was the key selling point! I would recommend Global Prevention Services if you are looking for a quality product.

I highly recommend Juan and JM Custom Iron Work! I wanted to replace my old wood slat gate with a solid metal gate that provided more privacy and I am very happy with the finished product. I never thought I would be so excited about a gate but it is extremely well made and has a beautiful oil rubbed bronze finish that looks so much better with our home's paint color. The price was very reasonable and I appreciated that I was able to customize the type of lock I wanted. Juan was very responsive, easy to work with and super friendly, overall great guy and company!

I have been in Contracting for 20 years and I am very rarely met with the level of customer service I have received from this company so far.  The owner called me today to follow up on an estimate I requested only a few hours prior and after giving me the estimate over the phone, informed me that he was sorry for the Delay and that he had had a Small Heart Attack over the weekend.  ummm...Today is MONDAY...only 2 days after a heart attack and the man is getting back to me within hours?? AND is sorry for the delay???!!!  I am blown away and will be doing business with him I HOPE for many years to come.  SERVICE LIKE NO OTHER!

Showed up and gave a verbal quote for our work, but (after a month) never followed up with a written quote or any type of contact. Did not reply to numerous calls, texts, and emails after the initial meeting.

We bought a new Pulte home that had a bannister installed by Artistic Stairs, after moving in we noticed that there are some of the square spindles that are twisted (not installed square with the upper and lower pieces they attach to) also they are not installed in a straight line (they zig zag). So we mentioned to our builders superintendent and he has made appointments for repairs but now they have not shown up for 3 appointments. It's not super horrible installation but it is obvious to the naked eye and when you spend $400k on a house you expect good workmanship. Really you should get good workmanship no matter what the final price is. Nonetheless, I indirectly paid this company to do work on my house and they are not following through with their customer service.

3 months on their supposes schedule, still waiting.

This was the company that put in the landscaping for my house in my new subdivision so iI thought I'd use them for additional paver sidewalk and gravel installation. - big mistake.  I should have know by the fact that a section of my paver driveway was sinking before I even moved in to my house.

Started with leaving 5 messages for Holly over a 2 week period. - never heard back.  Finally got a hold of Christopher.  He gave me a 6-8 week time estimate before they could start.  Every 2 weeks I contacted him and kept getting the answer you're on my schedule.   - That was nearly 3 months ago.  Finally told him I was going to look somewhere else.

Okay, I understand you're in high demand, but after 2 months I can only assume I was never on the list and you should have been told after 1 month, not 3, that they don't know when you'll get around to my job.

What would have happened in I had 15 tons of gravel delivered on my driveway on a day they said they were coming if they didn't come???

I'd give them 1 star but I don't l don't know the quality of their work.  There's enough 1 and 2 star ratings here;  that should have been a hint.  Sorry.

Clay's work, expertise, and responsiveness are unparalleled! He assisted me with the on-site building of custom oak floor-to-ceiling book cases as part of a complete living room re-design.  He advised on the best structure, and did some of the most precise building and assembly work I've ever seen.  The units were later stained by a carpenter, but even before they were finished, the raw install looked so beautiful it was as if it was already done.  Clay was on time, worked efficiently, and was respectful of my home.  His pricing is fair and there are no surprises.  Beyond that, he threw in for free fixing a nuisance entry door that needed to be trimmed down and a new threshold installed, and he is helping me scope out the cost for a few more renovation projects I hope to accomplish down the road.  I would unreservedly recommend Gusto Construction and Clay to anyone - you'd be lucky to have him work on your project.

Decker construction deserved 10 stars! Great work. Clean work. Finished jobs before expected times, employees are nice. Overall a great company. Prices are fair and work completed is subperb.

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