Best Deck & Railing Contractors in Arizona

Ben was very responsive and easy to communicate with, always following through. The railing came out beautiful! Very professional workmanship!

Alex and his brother helped me with a railing for an outdoor staircase and ledge. He let me know when we started working together that he was really busy but they seemed like one of the best so I was determined to work with them. Even though it took much longer than I would have liked I was amazed with how it turned out. They achieved exactly the look I was going for and the install was a simple one day project. No fuss. I would recommend them to anyone.

If you are looking for the best deck builder in Phoenix, give Isaac a call. He's super friendly, super honest and super reliable. You'll be glad you chose them!

We want others to know how pleased we are with the service and product Hernandez Ironworks delivered. They listened to us as to how we wanted to make the gates express our taste and then they perfectly executed the requested changes. The quality of their gate construction far surpassed our expectations.

We highly recommend Hernandez Ironworks to all who are considering custom ironwork.

Joe & Elizabeth P.

Had an old plaster pool that was in need of some TLC reached out to multiple companies to figure out  timelines and costs. Pool Remodeling Brothers came through, they were competitively priced and there timeline from start to finish was just under 2 weeks. The final product looks amazing, can't wait to enjoy it this summer! Will definitely be calling when I'm ready to redo the pool deck.

Excellent work from this company. We had our concrete patio covered with new look kool deck. It was a really professional job and looks exceptional.

Had my front and back porch roof redone a year ago by PCC Roofing and they did a great job they were efficient and cleaned up great after. I had a monsoon issue a year later and they were quick to come out and help me with the issue they even fixed a part of my roof that had nothing to do with the job they did. Very professional good guys I'd recommend this company to anyone.

Ray and his team did a wonderful job on our pool deck and garage floor. I plan to help him out again at another property. I've also referred him to others.

Had my side yard gate removed and replaced, including resetting the concrete post. Joel took care of everything - materials, demo, haul away, assembly and prime/paint per HOA design and color. He came out quickly for a quote and did exactly what he promised to do. It is quality and will last. Process was really easy. Love his portfolio of other work too. Highly recommend!

I just had my observation deck resealed, and it turned out great. Adam workers did a great job and barley knew they were there, no banging or dropping tools. The project took about four days with the drying of the stuff they put in the roof, but showed up and completed the job very professional. I would use him again, and Adam will Answer his phone when called.

Such a great company. I callled for an estimate after realizing that our pavers were no longer made and not wanting to stare at our ugly grey concrete that abutted the pavers. They were able to add acrylic decking, which made it blend so nicely. We ended up having them also do the front porch and have a flakes grey coating in the small garage. The quality of the work was great. Also, their pricing was great!

Simply, the best I've worked with. Brings great attitude and energy, he also considers you as a client foremost.  I couldn't get anyone to work on my exterior door without having to buy a whole new door, because other guys don't have the skill or the willingness to do the actual carpentry work.  Jason is fantastic, it was energizing to me to see a master craftsman at work, I can't rate him highly enough.

We made arrangements during the summer to have the deck redone November. David provided good pricing and the work was completed by 2 guys over 5 days. Workmanship is excellent. David with some negotiation added some small details that helped finish the deck the way it should be. Some small issues with the workmen using my tools and bucket in the backyard and not cleaning them afterwards.

I recommend Deck Services for excellent pricing and workmanship.

Matt got our 12' pool, Kool deck, motor, valves and removal of Oleanders done in two weeks. I had 3 other quotes. Matt us the guy to go with! 623-255-2239

After 2 years, First Impressions has decided to take my family to collections for an unpaid balance on our account.  First Impressions is asking us to pay them a balance in full for a job that took them over 6 months to complete.  We have received exactly 3 invoices from First Impressions in 2 years, and they come about every 6 months.  Each time, I patiently explain that they did not deliver on their end of our contract.  I explain that 6 months and multiple iterations of work, with multiple-month long gaps in between is not an acceptable or reasonable expectation for a job.  I explain that sending service technicians out to your house multiple times to correct the work is not part of the contract.  First Impressions will tell you that they finished the job, and how it was done, or how long it took us irrelevant.  The revolving door of people whom you will work with at First Impressions is comical.  Each one will admit to you that First Impressions has a lot of problems.  One even told me that they are growing so fast, and are so busy with new work, that their quality has eroded, and there is no time for customer service.  Each new employee will admit to you that the work the last person did was incorrect, and will tell you that the last person on your job was the problem.  They will tell you that the person who did your job no longer works for First Impressions.  Therefore, it is not their fault.  Sometimes it is the glass people's fault - because they send that out (that means they can't control it, and it is not their responsibility).  Sometimes they will tell you that they are so busy, that the guy who came out to do your job was not really trained to do your job.  He works in a different department, and that's why the work was wrong.  I even had one senior staff member tell me that the gentleman who scoped my project is blind from so much iron welding, and therefore has trouble reading designs.  That's why my project was installed wrong (that's not their fault either - a project manager who went blind from welding iron at an ironworks provider).  They will ultimately send a fixer to your house to personally manage the correction of your mess.  His name is John Garrison, and he is excellent.  He will ultimately get your job completed properly, but it has now been 6 months.  Is that OK?  First Impressions thinks so.  John will tell you to contact the VP of Customer Service, Shannon Peterson to explain your experience.  Shannon sits right next to the CEO, and will handle your case personally.  Shannon will not respond to your email.  Then, a month later, you will receive an auto generated email from Ms. Peterson asking you about your experience with First Impressions.  You will send your experience back to her again, with an offer to pay your bill, if Ms. Peterson or the CEO will simply write you back, and explain to you in writing how they feel that First Impressions delivered on its contract.  You will receive no answer, but 6 months later you will receive another invoice.  Then, after 2 years, this company will contact you again for your unpaid balance.  They will tell you that they have come a long way, and have made many improvements.  You can tell than that you do not want to start all over, and that you should not have to try to explain all of the problems again 18 months after the job was competed.  You can ask them to simply look at your last email, where you offered to pay them, if they would just call you back.  They won't, they will simply take you to collections.  I have told First Impressions that I would not post my experience to social media if we could simply work this out.  Obviously, that has not happened, so here we are. This company is deplorable, and my friend is having an identical experience.  There are many options in Phoenix for custom iron work.  Do your homework, and avoid First Impressions.  Read the other one star reviews - they are almost all the same issues, and there is a LOT of them.  This company is an absolute mess, and many customers are having the same problems.

I was referred by a friend after a bad storm had revealed a leak in our new home. With another monster storm about to hit us, I reached for a consultation and Geremy drove an hour and a half out of his way on his own time to look at what was going on. Gave me a quick and honest assessment, when asked how much, he was beyond reasonable, and offered to handle the job on the spot, so the next storm wouldn't damage my house! You will regret using this company! My roof guarantees it!

After submitting our review, First Impressions promptly contacted us to find a resolution to our concerns. I must say within a few days they had a representative at our home to fix the problem we had addressed. The customer service representative also heard our concerns regarding the lack of communication between various departments on scheduling, etc..and hopefully this area of issue will only improve. I must say I was impressed with how quick they rectified the issue.  Thank you!

First Impressions is awesome. Beautiful, well-built door, professional company, knowledgeable and professional staff. It does not get better

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