Best Cleaning Services in Arizona
Alicia and her team did a wonderful job without move our cleaning service. They were detailed and great about communicating with us if there were any issues or questions. Highly recommend Lus Cleaning Services.
Phoenix, AZ
Hailey is absolutely phenomenal and her work is flawless! We are always so surprised with how efficient and thorough she is. It would take the two of us two whole days to clean at half the quality she can in mere hours. Cannot say enough good things about this company and service, we love our clean house so much each time! I would recommend to anyone I know. Thank you so much for letting us be regulars!
Phoenix, AZ
I was in need of some serious cleaning prior to vacating the apartment I occupied for 1.5-years. Was referred to Spotless 'n Serene Cleaning by a local vendor.
What I can tell any is that the service is second to none Karen provided. Very thorough in ensuring the place was spotless (hence the name), I would highly recommend Spotless'n Serene.
Any cleaning services needed in the future, there's no doubt of who I'm calling for a thorough cleaning. You "will not" be disappointed by the service...GUARANTEED!
What I can tell any is that the service is second to none Karen provided. Very thorough in ensuring the place was spotless (hence the name), I would highly recommend Spotless'n Serene.
Any cleaning services needed in the future, there's no doubt of who I'm calling for a thorough cleaning. You "will not" be disappointed by the service...GUARANTEED!
Phoenix, AZ
Full disclosure: I did not hire this company. The quote to clean my 1800 sq. ft. house was in excess of $200-$350. Am I crazy or is this horribly expensive? I gave five stars because the girl was very nice and considerate on the phone. I'm still in sticker shock.
Phoenix, AZ
Great communication.
Came and did a move out clean at the apt for us. The only thing that he forgot was to rinse out the tubes. Everything else looked good. He worked hard and we appreciate the help!
Came and did a move out clean at the apt for us. The only thing that he forgot was to rinse out the tubes. Everything else looked good. He worked hard and we appreciate the help!
Mesa, AZ 85203
They were friendly and prompt. Some things like the bathrooms were spotless!! The inside of the cabinets had dust in them. I opened another cabinet and there was a stain inside. For a move out clean that is pretty pricey I expected everything I asked for.
2521 E Bell Rd Phoenix, AZ 85032
I wish I could leave a raving review, but the whole experience left me regretting using the service. Esperanza ( the owner) was referred by one of her friends. When I initially reached out, Esperanza set a day she would come by to give me a quote to do just a general cleaning of my new home for a move out/move in cleaning. I then heard back from her the morning we were to meet and was told since her other client who lived in the area had canceled she no longer could come by for the quote, but could go off the square footage. I then gave her the information, but then was put into contact with her operations manager Kristin. Kristin went through everything I wanted done, as well as other services they offered. I was given a rough estimate and told a final price would be given at the time of service. She also told me to pay either venmo, zelle, or cash upon the final service. I eventually scheduled with them for a Monday at 8AM.
Monday came around and the team was 15 minutes late arriving to start. Once they were ready, we went through once more what I wanted done. The bathrooms, shutters, kitchen, and ceiling fans were to be done. Kitchen appliances and were flooring were to be left for a later cleaning. I left Esperanza and her team to it and was told to be back prior to them finishing. I left and arrived back just before 11am, at that time Esperanza said they were just about finished and packing up. I was expecting to come back to a fresh smell, but didn't. I started checking the bathrooms and they seemed ok. At a glance the kitchen seemed ok and the shutters also seemed fine. The team seemed to be in a hurry, so as I'm asking for Esperanza's information for Zelle she then informed me to Venmo the money to the operations manager I initially contacted. I gave a $30 cash tip to each of her two team members, then sent the final price of $300 plus $30 tip for Esperanza. I thanked them and they were on their way.
It wasn't until later that day, my husband and I were going back through and saw the kitchen and pantry had not been touched. I immediately reached out to Kristin, since she is the one who set the appointment. She said that Esperanza apologized and did not mean to miss this. The kitchen is quite large and with almost three hours, I can't see how this could be missed. You literally have to walk through the kitchen to get to parts of the house. Kristin then said Esperanza wanted to come back out and fix it, so we set the date for Saturday, the same week of the cleaning. The day they were to return I get yet another text of how another client in the area had canceled so she could refund $30 or take $30 off the next cleaning because she would no longer be coming (*insert eye roll). So I paid $300, the job wasn't done correctly the first time and instead of coming back to insure business for a "next time", cancel and only refund $30. So she got the full amount and gave back the tip. Thanks but no thanks. Moving forward with another company in the future.
Monday came around and the team was 15 minutes late arriving to start. Once they were ready, we went through once more what I wanted done. The bathrooms, shutters, kitchen, and ceiling fans were to be done. Kitchen appliances and were flooring were to be left for a later cleaning. I left Esperanza and her team to it and was told to be back prior to them finishing. I left and arrived back just before 11am, at that time Esperanza said they were just about finished and packing up. I was expecting to come back to a fresh smell, but didn't. I started checking the bathrooms and they seemed ok. At a glance the kitchen seemed ok and the shutters also seemed fine. The team seemed to be in a hurry, so as I'm asking for Esperanza's information for Zelle she then informed me to Venmo the money to the operations manager I initially contacted. I gave a $30 cash tip to each of her two team members, then sent the final price of $300 plus $30 tip for Esperanza. I thanked them and they were on their way.
It wasn't until later that day, my husband and I were going back through and saw the kitchen and pantry had not been touched. I immediately reached out to Kristin, since she is the one who set the appointment. She said that Esperanza apologized and did not mean to miss this. The kitchen is quite large and with almost three hours, I can't see how this could be missed. You literally have to walk through the kitchen to get to parts of the house. Kristin then said Esperanza wanted to come back out and fix it, so we set the date for Saturday, the same week of the cleaning. The day they were to return I get yet another text of how another client in the area had canceled so she could refund $30 or take $30 off the next cleaning because she would no longer be coming (*insert eye roll). So I paid $300, the job wasn't done correctly the first time and instead of coming back to insure business for a "next time", cancel and only refund $30. So she got the full amount and gave back the tip. Thanks but no thanks. Moving forward with another company in the future.
Glendale, AZ 85305
Absolutely 100% happy with Jessica and Craig! I have been using them for a year now and they have been wonderful. Always accommodating if i need to make a change and very easy to communicate with. They are great at cleaning, thorough and efficient. They are reliable and on time. I feel very comfortable with them in my house whether they are alone or with my kids. They are great with my dogs too! Very happy with them!!!
Phoenix, AZ 85027
We scheduled this company for a move out clean 2 weeks in advance. The day of the cleaning, I reached out to the company to confirm the start time. I was told they had 2 staff out sick and a third had to go pick up a child at school. I understand staffing shortages but they could have called earlier in the day to cancel. I told the person I needed the house clean in the next two days. She said "OK let me call my girls and I'll get back to you". Never heard from her. So I had to scramble to find another company who could clean with a one day notice.
Phoenix, AZ
This company Scammed me. They charged my account 6 times and have yet to do any work or return my calls and messages. Discover card is disputing all charges.
Phoenix, AZ
My mom purchased a 2 hour housecleaning Groupon from them for my family to use this weekend. After some thought, I don't feel as though the house cleaning that I received was fair. In the past, other companies have been able to finish EVERY room of my house beautifully in 2 hours with 1 maid so I thought this was perfect for us.
The day before, I got a text asking what my priorities for cleaning were and that they would send 1 maid. So I replied: master bathroom, kitchen, floors, and other bathrooms. Upon arrival, there were 2 friendly maids and they explained they would only be here for 1 hour since there were 2 of them. Im thinking, well if you can clean my whole house in 1 hour then go right ahead. They finished very nicely the master bath, kitchen, and kitchen/living room floor. But because the 1 hour was up, the other 2 bathrooms, all 4 bedrooms including the master, all carpets, and the rest of the dusty surfaces were left UNTOUCHED. And some of the other things that were listed on their website that should've been done in 2 hours, were not done. So pretty much only half the house was clean and half wasn't. I've never experienced that before where a cleaning company left half the job undone. My house is clutter free, not super dirty, and we get regular cleanings so it's not hard to clean our place. I emailed for a refund or for the rest of the house to be cleaned, but have not received a response. The maids were very polite and they clean well, but I just don't believe that a company thinks it is acceptable to only clean half a house and leave the other half dirty. Will not hire this company again.
The day before, I got a text asking what my priorities for cleaning were and that they would send 1 maid. So I replied: master bathroom, kitchen, floors, and other bathrooms. Upon arrival, there were 2 friendly maids and they explained they would only be here for 1 hour since there were 2 of them. Im thinking, well if you can clean my whole house in 1 hour then go right ahead. They finished very nicely the master bath, kitchen, and kitchen/living room floor. But because the 1 hour was up, the other 2 bathrooms, all 4 bedrooms including the master, all carpets, and the rest of the dusty surfaces were left UNTOUCHED. And some of the other things that were listed on their website that should've been done in 2 hours, were not done. So pretty much only half the house was clean and half wasn't. I've never experienced that before where a cleaning company left half the job undone. My house is clutter free, not super dirty, and we get regular cleanings so it's not hard to clean our place. I emailed for a refund or for the rest of the house to be cleaned, but have not received a response. The maids were very polite and they clean well, but I just don't believe that a company thinks it is acceptable to only clean half a house and leave the other half dirty. Will not hire this company again.
Phoenix, AZ