Best Virtual Consultations in Phoenix AZ

Needed house locks changed. He responded ASAP and was on time and professional. Would use again

I had to re-key 3 locks in our casita, I called VC's Lock and Key, and spoke with Victor on Friday evening, he said he would be available Monday morning, I needed the service the same Friday night and he agreed to come out for this emergency visit for a higher fee, which I didn't mind. Victor arrived 40 minutes after our call and re-keyed all of the locks in time for my new tenant. He was really professional and very fast. I would highly recommend his services!

My 3 year old son locked my bedroom door and could not unlocked it.  He was laying on the ground crying looking under the door asking me to open it.  He couldn't understand why I wasn't opening it.  He is deaf and wasn't wearing his cochlear implants.  It broke my heart it thought he was in trouble he kept saying open but couldn't understand what I was saying back to him.  I called pop-a-lock and the technician said he could get to me in about 7 minutes and he did.  When he got to my home he tried to reassure my son.  He was able to get the door open in about 80 seconds.  Also he told me it was FREE because it was an emergency!!  Usually locksmiths charge extra for emergencies.  I am so incredibly grateful for Alfie he was so professional and came in to save the day!!!  Thank you

Great company. They came out very quickly and were so kind. The technician was super nice and professional.

In the grand scheme of why someone would require a locksmith, my problem was rather minor. I always try and use local and family owned businesses. Terry was quite to reply to my online request for a quote. Scheduling an appointment was a breeze. Terry fixed my lockout issue in like 60 seconds. Friendly and on time with scheduled appointment. If you need a locksmith, start here.

Car door lock wouldn't open with key, and needed a couple of extra keys with fobs.  Todd took apart the door lock and found a minor part had failed and that the entire mechanism didn't to be replace as I thought it did.  Had 2 keys made for less than the price of one from the Mazda dealer.  Didn't charge to basically un-jam the door lock mechanism.  Very honest and reasonable!!!!  HIGHLY RECOMMENDED!!!!!

I called and spoke with CJ. I explained the problem I was facing and texted him photos of my locks. He was kind, helpful, considerate and kept me informed, letting me know when he would be arriving. I highly recommended CJ's Lock and Security.

Contacted Jon in the morning to have my commercial door rekeyed. He was prompt and super helpful with answering all my questions and even came the same day. My door was set in 30mins and I also had 6 new keys made in that time frame. His prices were fair and reasonable and I will be calling him again for any locksmith needs.

Upon contacting this company, they responded  right away and we set up an appointment for just a few days later. Corey was on time and professional.  He changed all our locks and reprogrammed our garage code and opener. He was very friendly and made the whole process easy. They make new copies of your keys for you, which was great.

Worst service I've ever had. I call to have a key replacement for my vehicle they got here at 11 AM and worked on it until 4:30 PM the guy comes and knocks on my door and says he cannot figure it out and he is going to have to give up because Theres "something wrong with my car". I called another locksmith under 'Arizona Car Keys and remotes' and he come over right after and got the job done in 15 minutes. Utterly dissatisfied and disappointed that over 4hours of my day was cut out of my life because of them.
Also A man named John that answered my phone call from there had a terrible attitude and bad communication skills. I highly do not recommend this business.

Just moved into a new house and needed to re-key my locks. I have asked around and got a good response. Chose this business to deal with and they didn't disappoint. I needed it the next day since I wanted it done as soon as possible. He came in and assessed my locks, 2 of them needed to be replaced so I can get 1 major key for all of them. He went to HD and got me 2 locks for replacement and went to work. It was fast and thorough. He was very honest with me and charged me reasonably. Got the locks re-keyed and I couldn't be happier with it.

Al believes in old school service!  He contacted me to say that he was unable to complete the job I needed.  However, he put me in contact with a company who could.  He did not even need to respond to my yelp request.  But, he wants to help people.  Some companies say this but do not back their words with actions.  He did not do any work for me but his thoughtfulness will have me calling him anytime I need a locksmith.  Who cares enough these days to help someone without getting any monetary gain from it? Al does!  Thank you for you time and care, sir.  

Genuinely,

Cole P.

Joseph is an amazing locksmith. He got my door open and replaced locks. He came over in 1 hour, which my wife appreciated since we were locked out of the house. It was after hours and no other locksmith would come over so late.

Excellent attention to detail and very professional.

His cost is very reasonable and I would recommend Joseph for my mortgage clients as well.

James

Exceptional service.
Got them as a referral, as the company I was using no longer did locksmith services. Went to the office, met a manager and explained what I needed.
He actually dispatched the team to my house the same day.
All I needed was to rekey a lock so I just need to use on key to access all doors.
While I was there, they have a show room full of safes, fire extinguishers and other home safety measures.
I would recommend this place to anyone in need of any security measures for the home of business.

Ben came out within 15 minutes to help me with my car. I had locked the keys in the car while it was running and didn't have spare keys with me. He got to the location so quickly and I wasn't worried about the car running for too long. He gave me the options on how he could get into the car and offered key duplicating key services... which was nice since my car keys just can't easily be duplicated as it requires a chip in the key.

He could do everything right from his service van and he did it so quickly! Which was also a bonus because it's hot outside waiting for your car to be unlocked in AZ! I would definitely use them again if I happen to lock myself out of my car. Quick, easy, painless service was just what I received! And they had completely fair pricing (cheaper than the first company I called!!)

Awesome service!!  I was able to get an appointment quickly.  She was fast and even  gave me additional tips on making my home secure.  100% recommended.

Horrible company and a very dishonest owner (Roy).   Avoid at all costs.    I've been trying to get a copy of a car key (fob/transmitter style) for the past 4 months.   I have had nothing but problems with this company, employees, and owner.
It started when I was stood up twice, both times after setting up appointments around their schedule and driving to their shop on E. Indian School.  The business is all locked up during business hours as it is "By Appointment Only"....don't bother making an appointment--they don't mean anything.   I was given excuses of a) the employee assigned to me had to go to the hospital the day before and I forgot to call you, and b) the machine needed to complete your digital key is in use by another locksmith employee at a job site (why make my appointment for a certain time and have me show up, knowing they can't complete the job).    I should have stopped there, but the owner felt so bad and "wanted to make it up to me".   On my 3rd appointment attempt, I finally got to meet somebody who worked for the company (albeit, he was 20 minutes late).  I sat in my car with the locksmith for 2 1/2 hours as he attempted to make a duplicate of my key transponder.   He called tech support, the dealership, other employees, all to no avail.  My battery died from waiting so long, and he had to attach jumper cables from his personal car for the next 25 minutes of the ordeal.   Not only could he not program the new key, but my ORIGINAL key was not deleted and I had no way to leave even if I wanted to.  Finally another employee showed up, spent 2 minutes going through the same steps as the first guy (who obviously just didn't know what he was doing) and was able to at least get my original key re-programmed.  He said it was too risky to try to get the duplicate done today and suggested I wait until they can try another machine at a later date.  So a total of 3 appointments and 4 1/2 hours of wasted time, I was right back where I started.   I continued to contact Roy to schedule my appointment for the duplicate key programming.  He apologized for all the troubles and "no-show" appointments, gave me his cell phone number to call/text him personally, and vowed to have a technician come to my work site with the proper machine as soon as possible (that was Jan 15th).   For the next several weeks, Roy texted me every excuse in the book--the technician was busy and not available, then he had a family emergency and was out for the next 10 days, then they were waiting for their machine to get updates from the manufacturer for my make/model, etc., etc.    Then the texts and phone calls just stopped.   He would not text back (knowing he received them since they were sent and received using iMessage on the iPhone) and would not return any voicemails left to his cell phone or company line  (approximately 12 messages were left over the course of the next 4 weeks).   I know I should have gone elsewhere after receiving such poor customer services and being fed so many lies, but my persistence and belief that Roy and his company should fix the problem they helped create, was too strong.      I finally was able to reach Roy on his business line after blocking my number (surely he would not have answered had he known it was me calling).  After I gave him the description of my year/make/model, he knew it was me and said that they were waiting on a new machine and had no time table on when they could purchase it.   He said it costs over $11k, and until/if they get the machine, they could not work with "smart keys" in the meantime.   I laughed at yet another silly excuse/lie and ended the conversation.    I attempted to contact him one last time later that day on his cell phone, and of course he would not respond back.
OVERALL:   AVOID.   VERY DISHONEST OWNER, INCOMPETENT EMPLOYEES and POOR, POOR CUSTOMER SERVICE.

Quick response after I messaged on yelp. Quote was straight forward and best price in town. I had purchased my keys from Amazon as I have done before and was looking to just have electronic part of the key programmed. Everyone in town wanted 80-150 while Bob's did it way cheaper. They charge a fee to hook up the machine and only charge more if the keys actually work!

Great service, quick, and the keys work! I'll be back once these two find their way into my washing machine.