Best Virtual Consultations in Phoenix AZ

A company unfortunately scammed me and Joshua at ASAP stepped in and resolved the problem quickly!  He was very clear on next steps and followed through on everything.  Can't thank Joshua enough for all that he did.

I definitely recommend Mike and Lindsey! Knowledgeable, trustworthy and great communication!

If we could give more than 5 stars we would.  I called and left a voice mail and received a call back immediately.  Taylor was professional and showed up when he said he would.  The process from start to finish was very smooth.  We would recommend 24 Hour Flood Pros to anyone!!

Received great service in the beginning.  They sent someone out right away to evaluate a mold situation under my kitchen sink.  Tyler arrived right on time and was incredibly informative and courteous.  He did let me know that it would be a a few days before I would received the estimate, so I expected a small wait. A full week passed - nothing.  I called to follow up the beginning of the next week explaining that I wanted to go with them, and hoped the delay had been a misunderstanding (typo in the email, went to the wrong person - anything).  Tyler answered the call and seemed genuinely surprised I had not heard anything.  I explained I checked my spam folder, trash, etc., but had received nothing. I was assured the estimator would reach out to me that day via my mobile.  Again - nothing.  They must not need the business or need to replace their estimator (or perhaps hire more).  Either way, it's a shame.  An excellent on-site crew to start, but the office lost the business.  Starting my search over again for a provider.  Huge waste of time.

UPDATE: Adding a star based on the immediate responses received here and in email to this review. Though I had already selected another provider and thus can't speak any further to the experience with ServPro, I do greatly appreciate their willingness to look into customer concerns and try and make it right.

Had a great experience with Clean Theory! The carpet on my stairs and in my bedroom desperately needed to be cleaned/de-haired/freshened up. Ron got back to my initial query within 24 hours, and was at my home the next day. Prompt, friendly, experienced, and very affordable!

Hugo and Juan came to our home due to a roof leak which resulted in water damage.  They were meticulous in setting up the isolated space for ripping apart the drywall to look for and remove the mold the rain water had caused.  They were very respectful of our property.  I found them both to be professional and communicative of the process.  Grateful to have such great guys come to help us with our project.

We had a flood at our rental. The complete destruction of our dining room happened. Red Eye Construction came in and did a beautiful job with the put back and with quality materials, and in a very timely manner. They worked so well with our tenant who is having a very rough time in his personal life right now. I highly recommend this company you will not regret this choice in hiring Red Eye Construction to do any remodeling you may need.

I utilized this business for the 1st time today after being a fan of another carpet cleaning company that couldn't pull through at the last minute. What I liked was ability to get me scheduled right away. Although my driver was late (flat tire), Hector was professional in letting me know what was going on, follow up calls and gave me a 10% discount for being late. Basically they worked with me and I like that kind of service. Hector was professional and knowledgeable. Thanks, PCR, I just might use you again for my new home.

I was living in NC and trying to sell a house in Arizona that needed some work. The inspectors had found some mold inside the walls. I contacted Jesse the owner of Star 48. He is very professional and kept me updated every step of the way. He alway responded fast to calls or texts. And even helped me find other contractors to do additional work.

Hopefully I never have to deal with mold in a house again. But if I do I know who to call.

Our roof,deck, and facia on our cabin in Pinetop, Az were severely damaged in a recent hail storm. We needed a new roof, front deck and facia. We hired Thomas Doran of Prostruct Builders! He handled every step from a new roof, new front deck and repair of badly dented facia. He was fabulous! He arranged and managed every aspect of the restoration! Everyone he hired, did great work. I didn't have to do a thing.
Kudos to one of his subs, Hogoboom Restoration who replaced and restained all the new wood. Alex, the company head, along with his assistant Christian did impeccable work.
I would highly recommend using Thomas Doran, with Prostruct Restoration, for any large home project!

I can't say enough about the professionalism and great customer service this company exhibited. They were recommended by our insurance company after an upstairs bathroom flooded and caused weak walls and mold. Every part of the team-Paul, Corbin, Alex, Nathan and Sandy-were exceptional. My elderly mother lives in the condo and they went out of their way to make her bathroom safe and accessible during and after the work. . Highly recommended!

I hired this company to test air quality in a rental property and was super-impressed with their responsiveness and service.  I worked with Jerry, who provided updates on work progress and results even after normal working hours.  I debated whether to hire a firm that did testing AND mitigation, thinking such a firm might be biased toward finding problems that required further services on their part.  Such concerns were unfounded, as it turned out.  Lab tests showed that air quality inside the house was superior in most respects to outside, and there was no pressure or even suggestion of add'l work.  A contractor with genuine integrity.

If you need the odor of cigarette smoke removed, look no further. Smell Fresh and their owner, Michael Samora, will come to your rescue.

I purchased a condo that had been smoked in for 10+ years. The residual odor was inescapable in every space of the condo. Based on Yelp reviews, I contacted Smell Fresh and 1-2 other companies.

After learning about the process Smell Fresh uses, I was sold. Michael told me that you will never know that anyone smoked there. So, I hired him. Long-story short, they delivered on the promise. After a 1-week treatment, there is zero smell of smoke.

Moreover, the service I received was great. Michael worked directly with my contractor who is renovating the condo, and communicated with me remotely since I currently live in CA. I really can't recommend Smell Fresh and Michael highly enough. Use them for your odor remediation needs!

Honestly, can't say enough about this company and the owner Mike. I had a bas water leak from my master bathroom that went into my kitchen. Mike came in and made me feel calm and confident from the beginning. Really alleviated any worries. His team got the mess cleaned up quick. Helped me coordinate with insurance company as he had more experience taking work off my hands and then got the work done quickly while making sure everything that went in was quality. The insurance adjuster was surprised how quick we were able to get the cabinets and other items in, impressed with the knowledge of Mike's work. I always felt very taken care of and could not ask for better experience! Even miss Mike's happy and joking face at the house! Can't thank you recommend Temp Only Water Restoration enough!!!

Arrived home to a flood and so blessed to have Van Smith with Disaster Service clean up from our flood. They removed all wet insulation, flooring, sheet rock, and wood. Cleaned the house.  Got large number of dehumidifiers and fans going and my home dried quickly. Van was professional, knowledgable, and caring. He was there every day and answered his phone 24/7. Handled all the paperwork. I highly highly recommend and wouldn't use anyone else!

If I had the opportunity to put in a negative rating, I would be super happy to do that. Jeremy the guy who ran the job gave me misinformation took a way lot longer than than promised as well. The arrogance of Jeremy and the non fulfillment of our contract regarding repairs is unbelievable. We have about 2K on our contract for reconstruction They couldn't even put the bathroom door back on so we are paying someone else to do it. There was no reconstruction. VERY VERY bad experience from the start. I hope everyone would avoid this company. Just a terrible experience.

Our home owners insurance contracted with this company after a car went through our block wall. It has been nearly 6 months and the repair still is not complete. Communication with them has been terrible, they continue to make false promises about    schedule and completion date. So frustrating!! Avoid them if you can!