Best Virtual Consultations in Phoenix AZ

I sent a message through Yelp looking for help with a drain repair. Received a reply within minutes.

Too much sparkle, not enough substance.

I asked for an emergency leak repair on a Friday. On Saturday, I couldn't answer the technicians on site call before it went to voice mail.  My Saturday return call went to thier voice mail and went unreturned, and the leak was not repaired.

At my request, my sister called. She was not able to have a substantive conversation, but  a a supervisor was going to get back to her.  When a supervisor called, he told her a quote had been by emaIl, he forwarded it to her and she called me baffled. Neither of us understood why they had provided a quote a $3,600 to replace a watersoftener.  There was no quote for leak repair, which I had hope to have done on Saturday emergency appointment.

I speculated that perhaps the $250 portion of the total quote, SVC4420-RET Hard Bypass, might be a quote to repair the leak.

We attempted to conference call with a field supervisor three times.  Each time, thier phone system dropped our call.  

I declined thier emailed quote and returned their email to ask if the $250 hard bypass was a quote to repair the leak.

After multiple failed attempts to communicate and get leak repaired by Lawson, another company came out and fixed it for $225.  Thier phone system dropped my calls three times.  If you have difficulty communicating with them, they notice email and yelp.  They are very polite.

This was meant to be an edit of the origonal review, but yelp policy replaces original rather than update.

If you want to be unsold instead of getting a  repair, some people do, this company will not disappoint.  However, if you are not a credit card quick-draw, perhaps a smaller company would suit you.  Blessings to the Lawson Family and thier employees.

Candace

I needed to replace an old gate valve at the side of my house with a new lever because I didn't have a lot of faith it would work in an emergency. Tom gave me some good advice about the other pipes and plumbing nearby, some of which have been problematic in the past, including an old pressure relief valve from the 90s and a hose bib which leaked when I attached a garden hose. I also wanted levers to shut off any part of the system in isolation. He did a beautiful job replacing this with quality copper parts. He also tested the water pressure and adjusted it to 65 psi so the system was not over-pressurized. Earlier this summer I had a ruptured pipe and a geyser shooting in the air at the spot where the city water connects to my yard irrigation system so I'm happy that it's now at the correct pressure to minimize future issues. Good job!

We needed a new faucet and under-mount sink installed. Somers Plumbers was the only reply that would at least look at installing an under-mount sink and after inspection gave us a very competitive quote. Dave came out the next day and installed the sink and faucet in no time and everything has been working great.

We will definitely use Somers Plumbers again for any of our plumbing needs.

First time using 100% Plumbing was a great experience.  Had a tub faucet leak and a faulty toilet that technician Tim C. took care of for me.

Lots of communication, fast response and reasonable pricing... I found my new Plumber!

They were quick to respond with out needs for a water softener. I appreciated the details the tech representative had with the materials and he knew his stuff. I asked questions and husband too that made us comfortable to do business with him. I asked him why them and not their competitors and provided a solid statement and his reason why he works for them. I paid a little more more than another company but also felt confident that they work as a team and are happy there to stand by their words. Thanks for your pride in the work you do!

This was my first time using Option One Plumbing.  The tech, Andrew sent a text when he was on the way.  He was clean (even at the end of the day), thorough and very polite.  He explained the cause of the problem and how to prevent future issues with my plumbing.  The price was very reasonable, actually less than I have paid for the same repair in past years to a different company!  Thanks  Option One, I think I have found my new plumbing company.

I reached out through Yelp projects, and Aaron was super responsive. I was able to get him out the same day without an expedited charge.

He was able to fix the draining issue with my dishwasher and fix the leak on the pipes outdoors. Aaron was very nice and professional  throughout the whole project. I am saving his number for any future issues.

I was in a panic. Clogged sink and a house full of childcare children is NOT a good mix! I spoke with both Shannon and Jessica, both were attentive, courteous, and professional. Derick preformed the service and was just as wonderful. Highly recommend!

Every once in awhile you find a business that does EVERYTHING right. And it's usually when you least expect it. I had a leak in my home sprinkler system and needed it taken care of ASAP. So I called the FEC and I was greeted with an incredibly friendly and knowledgeable person on the other end of my call. She was so nice. She was honest and up front about pricing. Skip ahead to the service and Scott shows up. To say that he was both friendly and professional is a gross understatement. Scott told me what needed to be done and he did it. His son ended up coming by to help finish the project. From beginning to end, this company could not have been better. I'm remarkably impressed with everyone involved. Thank you to your entire staff. What a team you have!!

Sam knew what he was doing and very quickly diagnosed and resolved the plumbing problems I had - the garbage disposal, the dishwasher and, worst of all, a water leak that was causing water from the guest bathroom shower to flood the master bathroom! I was really stressing out and couldn't imagine a plumber would come up with the right solutions so fast. Highly recommend his expertise.

We had a clog in the main drain and it caused water to back up through our shower drain.  I initially reached out to Drain Tech based on solid Yelp reviews and reasonable pricing.  Spencer came out same-day and found no issue.  Didn't charge me for anything!  A few days later, we ran the washing machine and the water was gushing through the shower drain.  I texted Spencer and messaged him on Yelp and he was here within an hour - ON A SUNDAY.  He fixed everything, avoided a flood, and his rates were totally reasonable.  It goes a long way with me to get quality work done by a good guy, especially someone I can reach out to when it's urgent and I can depend on.  I'll be using Drain Tech for all plumbing needs going forward.

I called Doug to replace and refasten a couple of roof tile that had become dislodged. Doug responded within an hour and had my repair completed within another hour. His workmanship is  professional. I would recommend Doug to anyone needing a repair of carpentry, plumbing or electrical. I plan on using Doug  again  for other repairs.

Couldn't be happier with the Dustin's work!

I received quotes from 5 other companies and Phillips came in at the best price (other companies wanted 4x as much). He showed up on time, did a quality job, and answered all my questions. I'll absolutely be coming back to him for future projects and recommending him to anyone else.

Called PlumbSmart to take a look at my main water line as it was backed up. They were able to schedule a free consult the same day I called and met a nice gentleman Hernan.
Hernan was very friendly and honest. What I love most was that he wasn't trying to sell me services I did not need. I ended up scheduling a Hydro Jet to clear out all the lines. They were able to schedule the Hydro Jet in 2 days. My technician Gary was super helpful. He took the time to look at the leaks and even fixed a drain under one of my bathroom sinks for no extra cost. The Hydro Jet took about 45 minutes and my drain lines are all clear. I highly recommend them for any plumbing needs and even better I saw they also help with any HVAC needs. Will keep them in mind for the future.

This company was called from my warranty company. They never called or followed up after initial tearing of my walls on the second day. Left me without water until I could get another plumber on day 6.
Unprofessional!!!!!​​