Best Virtual Consultations in Phoenix AZ

This is by far the best AC/Heating company in the valley. My fiancé and I have used them to repair our rental condo's AC that was acting up as well as our primary home. They are fast, professional, and high quality for the right price!

We are both Relators here in AZ and we have recommended Cool Zone to many of our clients. Everyone who has used them were extremely happy and very impressed with the quality of service they provide.

If your looking to get work done or a replace your existing AC unit, look no further.

A big thank you to Dave, Danette, and Ryan for making every transaction with us and our clients smooth and easy. We will be continuing to recommend you to all of our friends, family, and clients going forward.

I can't say enough great things about Alan's Air!  We've been using them for years, from basic preventative check-ups on our units to full replacements of a furnace and compressor in two diff. homes.  They are super responsive when you call them, and Bill is able to diagnose the issue each time within a few minutes. Then they're able to fix the issue right away, too!

We will continue using them for years, and continue recommending them to our friends and family members. Thank you for your great service!

I downsized to a new house in September 2017. My previous house was 2 story but had a separate HVAC system for upstairs and downstairs. The new house is 2 story but only one HVAC system that was 11 years old but worked. I quickly noticed the house was very cold downstairs when the ac was on and much warmer upstairs...about a 6 degree very noticeable difference between upstairs and downstairs and and the master bedroom was about 3 degrees warmer than the rest of the upstairs and maybe 8 degrees warmer than the downstairs. I was told by another HVAC company that a variable speed unit would help with the uneven temperatures but they didn't recommend anything else and their price seemed high. So I started calling other companies and found the other HVAC company's price they quoted was truly high. I had Ideal Energy come out and they recommended remodeling and sealing the duct work and a few other things. I asked about a new system because the house has the original ac from the builder and probably would last another couple years at the most. I was advised that the Trane Variable Speed system would work best. And I was quoted a better price than the other company. So, I had all the work done...Duct work and Trane Variable speed system.
What an amazing difference! The house now has even temperatures...upstairs, downstairs, and master bedroom. You don't have to live with uneven temperatures in a 2 story house. It can be corrected!
All of the employees were very nice and polite. They covered my carpets and cleaned up everything very well when they were done...and I'm picky about cleaning so if I say it was done well that says a lot.

I need a ac repair on Friday evening and requested quotes from places on Yelp. This company responded first and was able to schedule me right away for first thing Saturday morning. Then checked with the tech to see if he could come on Friday and he was able to. Travis showed up and quickly had my ac running again. They went above and beyond to make sure my air was working. Within 2 hours of my request the job was done. I can't thank them enough and would definitely use and recommend this company in the future.
Thank you so much

AC went out late on Saturday night and Matt was gracious enough to come out and take care of the problem. Quick, efficient and courteous. Diagnosed the problem quickly and repaired the issue within minutes. Extremely fair price. Very thankful and absolutely thrilled with the service and prompt response. Absolutely recommend. Thank you for everything, especially the working AC unit.

I will solely use NVM from now on! My AC broke (worst possible scenario in July in Phoenix!) and NVM came to the rescue with the NICEST & MOST HELPFUL repair tech!! I am so grateful. He explained what happened so well and was extremely thorough. I recently had a bad experience with an AC company who didn't even look at my AC unit, but told me it would be $5,000+ to get a whole new system. That was clearly not the case, and I'm so thankful NVM diagnosed and fixed the actual issue. Thank you so much!!

I was calling around last minute to get an inspection done of a HVAC system and they had no problem working me in within 2 days.
I got a text about 30 minutes before the appointment that my tech was on the way and it even had a picture of him and his name with it.
Tommy arrived right on time and got to work right away. He was polite and professional and very thorough and I had my report and 2 estimates within a few hours.
I had to call the next day to have some things explained and Tommy called back within 15-20 minutes and patiently explained everything to me.
I definately recommend this company and specifically Tommy if you are able to request a tech.

I had a huge problem and was getting frustrated with getting different answers from different AC companies.  Called and spoke with Kevin and he provided excellent customer service, I would highly recommend this company!

This is my second review of Preferred Air! I still think they rock! My AC died! Time for a new one. They gave us a recommendation for a unit they said the owner had installed at his own home which was thousands less than other units. It was two days before they could install, however they gave us two free loaner window units which they came and set up for us in the meantime. When they came out for the install, we needed a small drywall repair which was anticipated and they had the repairman out the same day. They followed up the next day and one week later they came to the house for a follow up visit to ensure we were up and running optimally. This company was so impressive all their team members are awesome and helpful.

Many years ago with my last AC install, the company that will remain nameless left a huge drywall hole and didn't patch it or have a recommendation for us. We also had issues with their company extended warranty which they stopped servicing. They sucked! Post sale support was terrible! So for a complete soup to nuts solution with top notch post sale service go to Preferred Air. You will be happy you did!

I contacted Jorge Flores to do a yearly tune up on my HVAC system. Jorge arrived on time and serviced the unit. While testing parts of the unit he found that one of the capacitors was failing, and was able to put in a new one on the spot. I am extremely satisfied with the customer service that I received from Jorge Flores Air Conditioning and Heating. His pricing is very reasonable and his service is outstanding.

We just bought this home and even a home warranty; however, when the AC went out and it was 100 degrees the warranty company expected us to wait for several days and every place I called to get service either didn't answer the phone or had a full voicemail box so I couldn't even leave a message!  Frustrated and overheated, I called K&K who agreed to come out in just a couple of hours, even though he was currently on the other side of the valley.  He arrived with a smile, despite what must be a grueling job this time of year, and discovered the problem within just a few minutes.  After two days of suffering, he found and switched out a dead solar battery in about 15 minutes and had my home feeling chilly before he left.  The price was fair, he was very pleasant and made sure to explain everything, along with pictures of what he was doing/did.  I will definitely call them for any future HVAC needs!  Thank You!

Justin arrived on time, at the very beginning of the estimated time window. He knew exactly what the issue was and how to fix it. He was courteous and professional and fixed everything on the first visit. He also knew the correct trip fee as per our home warranty. I would definitely use them again should the need arise.

I am so happy and very satisfied with the service of Jake C. and his brother Finley of Transcend Air heating and cooling.
He came in a same day I called him,
he's very knowledgeable and told me about the cause of the issue and what to do and don't.
I will definitely recommend him and transcend to family and friends. I appreciate you Jake C.

Please give them a call.

Needed help with our central air. Derek responded to my Yelp request right away. He got here quickly even before his ETA and was able to assess the situation and help resolve it the same day. He also provided more solutions and ways to improve air later on as needed. He was kind and understanding of my concerns. Would definitely recommend!

Good communication and professional. Wore his mask the entire time which I very much appreciated due to high risk children in the home. He was honest and straightforward with no pressure. Pricing was very reasonable. Definitely be using him for any future AC emergencies or needs.

If I could give this company 10 stars I  would!! My home warranty company sent out Carlos, owner of ADEX heating and cooling. I had no heating in the middle of this cold wave. He rearranged  his schedule so he could fit me in a day earlier.  He came to my home in the evening after he had been all the way in Mesa, I'm in north Phoenix. He was courteous, professional and friendly. He got my heat on quickly. The specifications sticker on my unit was faded so he called the manufacturer the next day to get more information if needed. He was thorough and didn't try to upsell me on other services. I will definitely use him again and recommend him to anyone needing heating or cooling repair. Bonus points: he answers his phone when you call!!

They were very nest & clen on their installation & responded right away.  Happy with their service.

This company saved the day! My a/c was not blowing cold air and this happened mid day, I messaged a few businesses on yelp and Andrew was the first one to get back to me. They were able to come out later that night and check out what was going. They do charge a service fee but it does get applied to the overall bill which is nice as well. They were able to fix the problem with a recharge of my system and we now have cold air. I will definitely be using this company for any problems I have in the future with my HVAC. I highly recommend!