Description
While our main focus is on emergency automotive locksmith services, we also offer a full range of services for your home and business security. In addition, we are proud to have created the Emergency Door Unlocking (EDU) Program - a free community service dedicated to saving children who are inadvertently locked in vehicles.
HISTORY
Established in 1991.
Pop-A-Lock was born when local law enforcement agents in Lafayette, Louisiana recognized the need for a safe and reliable car locksmith in their community. Since then, Pop-A-Lock has grown to become the largest professional locksmithing franchise in the country. Our original Lafayette location is now the national training facility and corporate headquarters for Pop-A-Lock. What makes us your trusted locksmith? - Our state-of-the-art training facility - Technicians trained on the latest locksmith technology - Professional technicians in easily identifiable uniforms and marked vehicles - All employees screened for drugs, criminal background, and driving record - The convenience of serving over 8,500 communities nationwide as well as in Canada and Australia At Pop-A-Lock, we are committed to providing our customers with fast, professional services at competitive rates. We invite you to contact us anytime with questions or concerns about Pop-A-Lock and the locksmith services we provide.
SERVICES
Rekeying, Lock Repair, Vehicle Lockouts, Broken Key Extraction, Cabinet Lock Services, Gate Lock Services, Lock Changing, Mailbox Lock Services, Car Key Repair, Virtual Consultations, Safe Locksmith Services, Electronic/Smart Lock Repair, Emergency Services, Key Duplication, Commercial Services, Building Lockouts, Garage Door Lock Services, Key Pad Services, Lock Installation, Car Key Duplication, Car Key Replacement, Residential Services, Electronic/Smart Lock Installation, ,
Reviews
Robin H.
02/07/2022 12:00:00 SA
Brian from Pop-a-lock was super helpful and very timely. I called for a stubborn door and lock to make it fire hazard safe and he came thru.
Scheduled us as early as he could and quickly adjusted/fixed our door and lock.
Appreciate your help very much! Ill be in touch.
I lost the second key to my jeep a while ago and I used Yelp's "request a quote" feature to find out who could make me a new one. Although it wasn't an emergency I got a prompt response from Pop-a-lock and a competitive quote. They also offer a warranty which others didn't. Aaron came out later that day and within minutes I had a new key that works and looks just like my original. I may have saved a few bucks going to Amazon and then a locksmith but the experience and guarantee are well worth a few extra dollars. And their price was about half of what my dealership quoted.
Called at 8am on a Saturday because I locked my keys in my car. Caleb was really nice and was there in less than an hour. I would definitely recommend Pop-a-lock to anyone in need of assistance!
Anthony T.
02/10/2022 12:00:00 SA
Needed a second key and remote made for our car. Pop-A-Lock was a pleasant experience from beginning to end. They were able to give me a quote on the phone, Ryan texted me to let me know of time of arrival and he finished the job in less than 10 minutes. Great customer service, fast and efficient!
Barry S.
03/05/2020 12:00:00 SA
Needed a storeroom lock opened that had been wrongfully locked. Came ontime, great service, fair price, and then rekeyed to match our other locks.
What more can I ask for?
Steve B.
06/07/2022 12:00:00 SA
Fantastic service. Met me at the parking lot where my car was stranded within a couple hours after my call, then opened my car and replaced my lost FOB in a matter of minutes.
Prompt courteous service in replacing a lock that had broken and locked us out of our garage! They advised us to first purchase a replacement lock and came out the next morning.
Cris M.
03/12/2022 12:00:00 SA
Great communication, came to me with quick and friendly service, and the two keys I got made (from a very old worn key) work great!
Mimi Trina S.
08/04/2021 12:00:00 SA
Good customer service! Fast, very reasonable pricing and honest. I will use them again if I need too.
Kimberly D.
11/02/2019 12:00:00 SA
Manually locked my key FOB in my car. It's a push button start.The battery on my FOB was dead and I had no idea.
Called Pop a lock at 7am on a Saturday morning and received a text from Aaron that he would be here in an hour.
Aaron arrived in less than an hour, was able to get into my car. Confirmed that my FOB battery was dead and proceeded to put a new battery in it!!!
Awesome Awesome service from Aaron and very professional.
Call Pop A Lock anytime you are locked out. I highly recommend!
Caleb was not only super knowledgeable about my car, he was also an all-around awesome person. I would highly recommend him as a locksmith!
Called on a Tuesday afternoon regarding both dead bolts freezing up (hard to lock/unlock) in addition to door levers on both doors/sides of the doors wearing out/wobbly and about to fall off. I live in a condo community with a strict HOA where the exterior door dead bolt and thumb handle needs to be uniform. Brian quickly called me back and scheduled an appointment the following morning (Wednesday) to replace all dead bolts and door levers. I texted Brian photos of the existing hardware for the dead bolts/door levers. Brian went above and beyond texting me photos/options that were available for the hardware styles/finishes in addition to even going the extra mile finding the almost identical match for the exterior door hardware dead bolt and thumb handle. Brian was on time, professional, considerate/respectful (wore a mask without me having to ask him to put one one), did an amazing job, did not make a mess and removed all hardware that was being replaced along with the new packaging for the replacements. Brian thoroughly explained everything that was done and had me test everything to ensure I was happy before I paid and before he left.
I highly recommend and have already passed on information to friends also needing locksmith services for Pop-A-Lock.
Rema H.
11/07/2020 12:00:00 SA
Fast response time; arrived during window they gave. Friendly locksmith. Reasonable price.
Brian was professional and extremely fast at getting the job done right. Very pleased with the service.
Brad C.
03/10/2020 12:00:00 SA
The staff was friendly and helpful. Definitely recommend! The person I worked with was upfront with prices and very flexible with the time to perform the task.
Had a urgent situation that required a new deadbolt. Within hours, David was at my house and installed the lock within 20 minutes. He maintained social distancing, he wore a mask and gloves and never entered the house. We were very satisfied with the service. Thank you!
Dave C.
02/12/2020 12:00:00 SA
Outstanding job Pop-A-Lock. Service tech was very professional, timely and quick service on my Fobs. I will recommended you guys to my friends. Thank you very much
Had a great experience with these guys! Sent them a message asking for a quote to replace a mailbox lock, they replied right away and scheduled someone to come out. He called me the next morning and said he was running *ahead* of schedule and asked if I was available for him to come by an hour earlier. Super nice and professional guy, was out here for no more than 15 minutes. He took COVID very seriously and was very equipped from the company- they obviously made a sizable investment in protective gear. You can tell he's done millions of these, which is exactly what you want. Even though it was a 20+ year old lock he had it replaced in no time. Charged me exactly what they had said they would in the original estimate. Great business all around!
Great company. I needed my garage door opened and had lost the key. They showed up about 20 minutes after I had called and had the door opened and a new key made for me in about 30 minutes. Couldn't have been more satisfied with the service.
Great service. Mendel arrived in 15 minutes for a home lockout, and it was 10 pm!
I highly recommend this company.
Melissa P.
06/07/2019 12:00:00 SA
My 3 year old son locked my bedroom door and could not unlocked it. He was laying on the ground crying looking under the door asking me to open it. He couldn't understand why I wasn't opening it. He is deaf and wasn't wearing his cochlear implants. It broke my heart it thought he was in trouble he kept saying open but couldn't understand what I was saying back to him. I called pop-a-lock and the technician said he could get to me in about 7 minutes and he did. When he got to my home he tried to reassure my son. He was able to get the door open in about 80 seconds. Also he told me it was FREE because it was an emergency!! Usually locksmiths charge extra for emergencies. I am so incredibly grateful for Alfie he was so professional and came in to save the day!!! Thank you
Responded within 1-day as promised with a quote and scheduling options. Nathan arrived on time, was very professional and completed the job quickly. Would use again and recommend. Thanks!
Showed up on-time, very professional and polite. Changed out lock on my mailbox in a matter of a few minutes! Reasonable price. I would definitely use again if needed and recommend to others.
Ever have one of those days...?
Those days when you reach for something in the front counsel of your vehicle, grab it, turn around and your butt, coupled with a badly-timed gust of wind, helps the back door close and lock your keys in your car?
...with your child inside?
Well that was me yesterday. Definitely not one of my brightest moments.
After getting over the shock of what I did and calming down my nerves, I grabbed my phone and googled the nearest locksmith.
I called Pop-A-Lock and within minutes, a technician was there and literally within seconds, my vehicle was unlocked.
It's their company policy that emergency lockouts involving kids in cars are free. I was shocked.
At a time when i was so desperate to do anything, to pay anything- these guys were incredibly professional, respectful and caring.
I insisted the technician take the $10 cash I had, told him lunch was on me and asked for some business cards.
In this day and age of big-box retailers and conglomerates that treat customers like you're one of many, it's nice when a business goes out of their way to provide the care and professionalism that earns them a customer for life.
If you ever need a reliable, professional locksmith...or maybe run into someone requiring one...I'd suggest you give them a call at 1.800.POP.A.LOCK
Nate was prompt and caring! He took care of many items that needed to be done for my client. He rekeyed his home, truck, mail box and gun safe. This is one guy and company that follows through and does it when I call!! Great company! Thanks for all of your help!
Situation: Sunday evening I locked both my sets of keys in my RV. Pop-A-Lock got out to Lake Pleasant within 35 minutes. It took only a few minutes to get the door unlocked. EXCELLENT SERVICE, VERY PROFESSIONAL.
Very happy with the service and the amount of time involved in getting the door opened and my two dogs out.
Called them on a Sunday evening to fix a security screen door, they were out to my home quickly, fixed the lock in half hour and back on their way. Thank you Nate for such a fast reliable job! I will tell everyone to request you and Iwill not hesitate if I ever need another lock smith. Great job guys!
Great job rekeying our home. Fast and friendly service. He went around to each lock and tested them to be sure that they all worked smoothly. I highly recommend!!
Bill is the bomb! I've been using Bill with Pop-A-Lock for years to rekey properties. I'm in the real estate business and Bill provides a flat-rate for realtors. He always provides great customer service, super fast response and turn-around, plus he is always the best priced.
Great guy and ethical!
My husband and I locked ourselves out of the house and had no other way to get in and had to do a quick search for a 24hr locksmith. Pop-A-Lock was the closes to our home and the customer satisfaction ratings were high, so my husband called them.
James (the locksmith) arrived in a timely manner and was not only professional, but came with a sense of humor, which was needed given the situation. Service was excellent. Thank you.
Just had a great experience with these guys. Prompt, detailed and even asked if they could have a broom to sweep up before leaving! Was very comfortable with the service person and am happy with the work. Great price and so convenient. Highly recommend!!
Earl S.
02/06/2017 12:00:00 SA
Had to use them the other night. I have a problem with locking the bottom lock as soon as I walk out of the door. Went out to check the mail and oops I did it again Brittany spears. Luckily I had my cell phone on me and they were came up when I googled em. They had good ratings so I called up and they told me give it 30 minutes. 40 minutes later their tech arrived and bam I was back inside poorer and feeling dumber than ever. Next time I'm not reaching for that lock
Peter C.
08/08/2017 12:00:00 SA
Locked out of my car, Pop-A-Lock came within 30 min as promised. Wanted $125 for a weekday car lock out! I declined. Next call, $75. Called one more, and got it done for $50 with Phoenix Towing Service! No haggling required either!! So why so many stellar reviews for Pop, praising their fair, reasonable pricing?! Hmmm... Well, you can guess! Good luck all :)
If I could give 100 stars it wouldn't be enough. Picture three hot tired dogs, leaving the dog park, being put in a black BMW expecting to be driven home and instead they get locked in. Pop A Lock was there within 15 minutes, free of charge (I would have paid anything) and were super nice. I seriously can't say enough good things. just ask my happy hounds!!
Shamika W.
10/10/2018 12:00:00 SA
This has got to be the best locksmith I've used since living here in Arizona. Their customer service is amazing, the lock Smith's they sent out were great. Prices are very affordable, I high recommend anyone needing a locksmith USE POP-a-LOCK!
Sea S.
02/01/2018 12:00:00 SA
Service was prompt, professional, and exceptionally courteous. Our technician, Alfie, not only changed our locks but was able to complete small repairs within solid the doorknobs & lock chambers. Alfie advised us on which of the knobs/lovkd will need to be replaced in the foreseeable future in our older home. We highly recommend him & Pop-A-Lock
We had Deric come out & help us today & he was terrific, super friendly & a pleasure to be around!
So I must admit, we (boyfriend & I) are idiots & thought our lock was broken on our door & called to have him fix it (was a Sunday afternoon, felt really bad wasting his time), but he came super fast, I mean maybe 15-20 minutes and we live on 59th ave & 101. He asked to see our keys & realized we were using the wrong ones. (Yes, I know, we are stupid). My boyfriend broke part of the lock & he broke the key he thought was for this door, when Deric figured out that one was broken, he asked if we wanted him to make another one so he could have the one he broke. He also replaced the lock that was on the door & gave us new keys for that too. Super fast & friendly. Wasn't annoyed or aggravated by our stupidly at all. I would definitely recommend these guys, and if I ever need them again, they have my business. :)
Christina N.
06/10/2013 12:00:00 SA
I finally gave in, I couldn't find the keys to my explorer, so I started making calls to get a quote on replacement car keys. After calling several people, Bill from pop-a-lock was the only one who could give me a real quote over the phone without all the added "possible fees."
Bill was great! He came on time and provided me with exceptional service. Not only did he stay true to his quote, but it was also the best deal I could find after calling around. I got 2 brand new keys to my car for around $100. Perfect!
Not only that, but my car had been sitting in my garage for a while, and Bill gave my car a jump start when my battery died after programming the keys. Life saver!
I would definitely recommend him if your locked out!
Suzie C.
03/06/2018 12:00:00 SA
We called Pop-A-Lock and I would recommend them to anybody. Nate arrived on time and was very personable and professional as well. After reading other reviews, I found out that he can also rekey mailboxes. We will most definitely be calling him back. Great service. Great company.
Andre Z.
08/10/2017 12:00:00 SA
Lost my key and I had no idea where it was. Phone was about to die and it was raining. Needless to say I needed someone as fast as possible. Called pop a lock and the guy said 30mins (actually got here in 30mins) and price was actually really great for opening and re-keying my place. I would recommend this for anyone who gets as unlucky as me and needs to get into their house quickly.
Kevin came out to re-key three locks on a house we just bought. We didn't realize that a side gate for the house did not latch properly. Kevin spent an extra 45 minutes working to get the gate latch to work properly and did not charge us extra for the additional time, even though he had only expected to take 20 minutes for the job we asked him to do. He was courteous, professional, and did a superlative job. We highly recommend him to anyone.
We needed all the locks in our house re-keyed. I called several different locksmith and their quote was by far the best. Bill was great! I highly recommend them and will use them again in the future.
Pop-a-lock was amazing. There was a very short wait for them to arrive to my location. I had already asked security to help me open my car door and they couldn't get it. Mendel got the door unlocked within minutes and on first try. He was very nice and very helpful!! Will be saving their number for future needs.
Professional, prompt, efficient, courteous, etc. might be a bit on the expensive end....but you get what you pay for.
wow!! what great service from Greg. I needed a spare key for my RV. Greg checked his inventory, he had one and the job was completed in minutes.
I called them at 7:30pm to have someone unlock my car, no one was there by 8, I called again and they said someone had called me and I cancelled. I never received a call from them, nor did I call and cancel. Then it took another 15 minutes for the locksmith to actually call me and confirm my address and service, and when I asked if there was any way to get a discount I was told I could get $10 off. That's it. For needing to be somewhere at 8:30pm and no one showing up til after that time, they're going to make me pay them $85? Never again will I use their services if I need a locksmith of any kind.
I hired Pop-A-Lock to re-key and change the locks in our new home. Deric responded almost immediately. The price was reasonable and the service was great. I highly recommend Pop-A-Lock!
We recently moved into a home that literally had 13 keys to various doors and gates. Pop A Lock came out and reduced it to only TWO keys! They were on time, clean, professional, didn't tear anything up, and straight forward on the pricing. Clearly the "class act" of lock smiths! THANKS!!!
Very impressed, they did a great job with my locks.
Pop-A-Lock is an awesome company! They rescued me when I locked my key in my car, then again when were the victims of theft and had all our keys stolen... They have been so kind and helpful. We could not recommend them highly enough.
Very nice and professional guys. They rekeyed my whole house. Later when I tested some of the doors didn't work but they came back the same day to fix the problem and even gave me new locks without charge.
Son lost the only key fob to his truck. Call Pop A Lock we decided to meet at 10:00 am. He called my wife just before i got there and she described the truck by the time I got there before 10 he had the door open and ready to program the new fob. We was done by 10:05. Great response great work. Recommend them highly.
Amazing! My dog was locked in my running car w/the ac on. It's a new vehicle to me and I had no idea the vehicle would automatically lock when I got out of it. Pop-A-Lock came out and opened up the vehicle for me. They were timely and friendly. Hopefully I will never need them again, but they will be my first phone call if I do and I will highly recommend them to anyone.
We recently moved to town and needed our house re-keyed. I called Pop-A-Lock based on other yelp reviews and wasn't disappointed. We set up a time that was convenient for me and everything went smoothly. Deric came out, did a great job, and was helpful with other questions I had as a new Phoenix resident. As an added bonus, their price for the job was super reasonable.
My daughter needed to leave a close friend a key to her apartment and I was on my way to the airport and needed to get her key copied quickly. I went on Yelp and found pop-a-lock . I visited them and have never been treated so professionally and courteously. They had my key cut in 2 min and didn't even want to charge me. I gave the man $20 and told him I would recommend his business. Thank you pop-a-lock and thank god small business still understands service. I highly recommend this business. You won't be disappointed.
Bill at Pop-a-Lock is the best. He re-keyed every lock in my house (at a price that was lower than most other locksmiths) and provided great customer service. I was charged exactly what he quoted me on the phone rather than trying to tack on additional fees. On top of that he came back to my house to fix a broken lock and didn't charge me!! I cannot say enough good things about the great service he provides to his customers. I have recommended them to so many people who have also been very happy. He is the only locksmith I will ever use!
You know that scene in Duplicity where Michael Keaton is explaining that a copy of a copy is just a little off? Well it's true. I needed to make a copy of my key, but I only had a copy of a copy of a copy. Not knowing of any locksmiths in my area I came across Pop-A-Lock on Yelp. Bill, the owner, answered my call and came out within the hour to rekey my house. He did a great job and didn't leave a mess. I give Pop-A-Lock an A+++.
Bill has helped me out with my rental properties in Phoenix several times. Can't beat the price, courtesy, customer service or the work. I wouldn't use anyone else!!
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