Best Plumbing Services in Texas

I initially did have a few issues with their pool service but I do admit, the company went out of their way to make it right when I complained.  I spoke with Lia in the office many times and she was very helpful with getting things sorted out!

I used this company in 2013 and am so grateful I held onto the receipt.  They are very honest and take their time to explain what is what and answer any questions until your completely satisfied.
I highly recommend them and will be using them again should I have a need.

Very prompt, professional, friendly and reliable. We appreciated the consistent communication. We knew what to expect. There were no hidden charges. The cost was exactly what was quoted. We gave David's business card out to our family and friends. We highly recommend this business.

Hot Water Guys are the best! I had a problem and called another company before I knew about the Hot Water Guys. When the technician arrived he could not answer my questions about the error codes on the unit I was having problems with, just wanted to sell me a new unit. I called Hot Water Guys and Sam came out and found I was having problems with the venting on and through the roof and he scheduled repairs for the following day. Problem fixed, and very reasonably charged. I also used them when my mothers tankless heater went out and Tom came out, looked at the unit and sold me a new unit well below market value. I won't ever use anyone else. It is nice that all their employees are very professional and only sell and service tankless water heaters. I will be only calling Hot Water Guys for my hot water needs.

They came by and charged me $500 to run a camera down the pipes. They advised me there was a section holding water but I never heard back from anyone after that. I followed up several times with no call backs on the extent of the issue. I am having to work with another place to assist and determine if the problem is really present.

Highly recommend!
Very responsive and great customer service.
Roger got a hold of me minutes after putting in a request and showed up within an hour. He definitely had the magic touch and was able to get our issue resolved and our business running in no time ! Very satisfied with their service. Thank you

Rude !!!! I  dont know it was because i was a female but from the moment he answered he had a rude tone and was not very pleasent . Learn how to treat customers nicely !!!!

It was not the point of you being out of my service area that was rude . You were rude !

Andre and Joaquin did several jobs (mostly unfinished & sloppy work by our contractor) for our home. We were very pleased with their professionalism, responsiveness, doing plumbing the legit way (permits and all), and attention to detail. They are a smaller business so it may take them a little longer to finish the job - but they do great work! I'd recommend them to anyone looking for a good plumbing company.

I've had Henry to my house twice now & he is fantastic!  He's prompt, friendly & very knowledgeable.  I would not hesitate to refer my friends & family to him.  If you need plumbing service, he's your guy!!

I used Blue Lion for a new toilet install.  I was able to get a quote and book everything through yelp.  It was super convenient and fast. The price was reasonable (cheaper than going through Amazon home or Home Depot).  The plumber was on time, very nice, and did a great job.  He left the area cleaner than when he arrived.

Brad was very punctual, professional, and technically proficient. He returned my email inquiry within 24 hours (and on Sunday), and respected our home by covering his feet and thoroughly cleaning up after himself. He's our family plumber now!

David from People's Choice is AWESOME!  He was very communicative, polite, and timely. We appreciated  his attention to detail, and fair pricing. We had a failed toilet flange that ended up being a huge job that he tackled with ease.  He is confident about his work, and it is very clear he also enjoys his job and tackling problems.Thank you, David!

They started out by providing a lot of advice over the phone under no obligation (including suggestions for options they wouldn't have provided).  I have a private well and the water has more than one problem, so the advice was more than the typical information you would give for city water.  I did select them and when they came out the crew was extremely professional, knowledgeable, and friendly.

Jacob & David did an excellent job with our water main!  Had a massive leak and provided transparent and professional service.  Called several plumbing companies to come out and none came out, let alone responded to my calls, emails or texts.  The fact they resolved my issue early in the day on a Sunday was refreshing.  Good to know there is still hope in a service starved world that they cared.  Also provided a quote and direction for another issue that I will get serviced in the future.

We first met Jaime about 8 years ago when he was hired by our contractor to do the plumbing for a new addition on our central Austin home.  He did all the work for a new master bath, added a tankless water heater and removed old cast iron plumbing from our 1940s home.  Two years later he came back to reroute the plumbing in our guest bath.  He did great work with both jobs and we never had any issues while we lived there.

In 2019, I referred him to a friend who was experiencing a plumbing emergency at his rental.  My friend was super impressed with Jaime's responsiveness and work and was incredibly thankful to have found an honest, trustworthy plumber to help out during an incredibly stressful time.

And in February 2021, we had a pipe break in our new home after the major freeze.  We were panicked that we wouldn't be able to get it fixed timely since it seemed like everyone else in Austin was dealing with the same issue, but Jaime came to the rescue the next day and fixed the busted pipe.

In the 8 years we have called on Jaime, every single experience was top notch. I don't know what I appreciate the most about him: his professionalism, the prompt communication, the excellent work or how wonderfully nice and pleasant he is. The fact that we have been able to call on him to work on every single home we have owned in Austin really speaks volumes about the quality of his business and his work.  Thank you, Jaime, for always being there for us when we need you. You are the best!!!

My husband called them and they did arrive within hours.  But, they came and looked at our water heater issue, took $39 for show up fee and we never heard from them again.  They said they would give us a quote.  Nothing!  They even asked to use our bathroom during a pandemic.  

Stay away!

Came out to fix my bathroom sink clog and before he left I started testing my other faucets and sure enough my kitchen sink won't drain now. We showed Colby Briggs (the plumber) and he just suggested we get some chemical from a plumbers supply store. He left and did not finish the job. My kitchen sink was not clogged before they got here. I need my kitchen sink more than my bathroom sink. We called that night 9/3/2019 to have them send someone else out and it is now 6:45pm on 9/4/2019 and still no one has showed up to fix the problem. Very disappointed and out $200 bucks. Would not recommend to anyone. Replied to this review with out right lies from both the owner and plumber. You can see for yourself in his reply to me. He never offered to fix my sink, he told us to go buy Thrift (which is illegal to sell to un-licensed/uncertified non plumbers) from Ferguson's and wrote down the names of two people to talk to and where they were located on my invoice. Why would I not fix my kitchen sink when I have dishes to wash and kids that use that sink all day everyday. He left and did not finish the job. Going to report them to the better business bureau. Update 9/5/2019 Got contacted by the owner by private yelp message that they would come out and fix the problem at no extra cost, however due to him implying I am a liar I was not comfortable with anyone from his company coming out and touching my plumbing again. He then messaged again implying that I am lying and then called me ignorant. I have screen shot the conversation to show the BBB. This is unbelievable. I can not fathom how this business can treat people in such a way and not get closed down. Shame on you David.

Pete was a true professional: excellent, knowledgeable, and most of all honest.  I've used his business for a number of plumbing needs and he's always responsive and fair.  His employees have always gone the extra mile to do a great job even when being called on to do an emergency job last minute.  I highly recommend Elite Plumbing . Veteran owned and operated!!!

Here we are with NO A/C working, try calling Jon Wayne for emergency service and no luck.
Monthly paying  for a service plan, and being a customer a few years, and getting a unit that is approximately 2 years since we bought it from them, but not able to receive emergency service.  Really, NO EMERGENCY SERVICE, specially in Texas weather? I guess that is good to take people's hard earn money, but difficult to receive service when you need it.

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