Best Plumbing Services in Texas

Hey Jennifer,

If any of what you say is true that sucks but it's not like they told us that on any of the number of times we tried to get help, but regardless it doesn't give them the right to treat customers poorly and just hope we understand something we aren't aware of.  SMH! . We were just treated rudely with no explanation. Surely you can understand how that would be disappointing. But yeah blaming the unknowing customer is a great response and makes me stand by my original review that this business is one to avoid.

They probably shouldn't let you address customer concerns as most would apologize and say this is why you were treated poorly instead of having a hostile reply to a customer concern. NICE!

I was in need of a plumber after the winter storm in TX. Left several messages with various company. Chris at The Prosper Plumber call back in about 10 mins or less. I tried to explain the issue, I was having over the phone , he didn't have any appointment for about a week due to the high demand for plumbers. However, he asked me to send a picture of the issue. He was able to provide good advice to the issue while on the call.

I use them for our restaurant and they are amazing. Sweet people, super service and reasonable price. Highly recommend for any plumbing need.

My drains in the back yard were backing up each time a heavy rain came.  I had ran across this company on my Nextdoor app and they came recommended by 4 or so people. I called and Denise was so nice and offered an appt. She even got one sooner than originally scheduled. They showed up on time, told me what they would do and about how much. They found the exit drain in the alley and it had been covered over with dirt and grass. They dug it out, snaked it for debris, tested by adding water to the drains in the yard. Took only about an hour. So thankful for this company and they do other work as well like landscaping and AC work. Will definitely use again.

This plumbing company is amazing! They helped me with a clogged drain and provided exceptional service. Their team was knowledgeable, efficient, and always kept me informed. Highly recommend!

Great job by Miguel! On time and very knowledgeable and very experienced. Was able to resolve my issue very quickly and very reasonably. Recommend this business hands-down!

I had a sewer problem at my house in Flower Mound.  The admin (Debra) was helpful and accommodating.  Their on-site plumbers were efficient and took the time to make sure I understood the problem.  All they had to do was say such and such needed to be done and the job (and a major project) was theirs.  Instead they suggested I contact the town as one could make the case that it was their responsibility.  On the way to meet a town rep (5:30pm) Debra was still in the office and took my call.  Fortunately Mike was there and he spent about 15 minutes helping me understand why it was possible to argue this issue was something the town should take care of in this case.  With his coaching/explanation I was able to communicate well with the town rep.  The town rep said that it seemed the plumber (Absolute) was pretty knowledgeable and objective.  After more testing the town rep informed me that they would do the job.  No money for Absolute but they did gain one raving fan.  Also a little shout out to Jim Trump for recommending them to me in the first place!

Cooper D Plumbing did a fantastic job on replacing a water heater for me.  They were fast, courteous and very resonsably priced. I would highly recommend them for all your plumbing needs.

They've helped my mom on two occasions and myself multiple times and they always come through. Plumbing leak, drainage on two properties for her and for me they've built a gate, repainted my bathroom, serviced my interior A/C on a hot summer day, changed out my thermostat to a new Nest and moved my outside A/C unit around the side of the house out of my earshot and view. I'll keep using them for all my projects.

We've used these guys twice. Came on short notice both times. Very nice, quality work, affordable.

Highly recommend them.

Had them come out to our house two different times and even after saying what the problem was over the phone before they came out - they were not able to help us. So $180 down the drain just to figure out someone else needs to come out. Waste of time and money.

The tech was very nice though. He was confused he got the call to come out when he knew he couldn't help and say whomever answered the phone should of known better.

Kent and Julio are straight forward and genuine....just good guys.  They are determined to fix the problem and work with the situation.  Despite my mother's can-tankerous (sorry) ways they have worked with us to fix a very bad gas leak.  You better hurry if you want them though, because after this they may find another line of work.  haha!

I called keys plumbing to fix a leak in our sprinkler line. The job lasted 2 hours - and part of that time included running to the store for parts. I was grossly overcharged. I was shocked when he handed me the invoice- he never gave me any quote or estimate, just did the work and gave me an invoice. When I called around after he left and found out he overcharged me 3x more than anyone else would have I questioned the bill and was told rising costs  not to mention an hour after he left I have issues with the work.

Do NOT use this service.

My faucet for the bathtub wasn't working properly & the faucet for the sink had low pressure. They came right out & took care of it in a timely manner!

Cost us thousands after they used a camera and misdiagnosed the area of the leak to be under our dining room  and jack hammered the entire floor and dug it all up before discovering there were NO pipes. Forced us to pay them to repair the floor or they would leave it like it was. They were fined by the State of Texas but we never saw any of that money. Didn't get a permit from the city before the work either.

Another company found the leak just along the edge of the house (Outside) where they said is the first place a plumber should look.

This happened years ago, but I was horrified to see they were still out there when I googled for a plumber. They have NEVER attempted to make restitution.

I had several different home plumbing issues and it was amazing to hear him explain the in's and out's of repairing each one. It was like hearing a surgeon who has seen everything explain the possible treatments and outcomes. They worked at a good pace. I believe he is honest and we will call them again.

I had this plumber redo my sewer line from the toilet thru the front yard to the street, install a mud sink, a disposal, and fix a couple of leaks. On every task he did, I had to recall him at least once to return a fix a leak or other plumbing problem he caused. Lonnie left my front yard a huge mess--never removing the clay pipe pieces and other trash he or his workers dug up, and he left the washing-machine drain hose OUT of the drain so that when I ran the wash, water ran all over my laundry room and caused my hardwood floor to buckle. I found a 2-foot hole, full of water, around the cleanout on the side of my house after he was supposedly done with all work; and I could go on. He didn't show up at all on a couple of appointments and on some days he didn't arrive to work on the plumbing until evening time. It took several weeks to get what he was supposed to do actually done (though the yard is still a mess and my laundry room floor is jacked up), and I would NEVER use him again.

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