Description
Family-owned business providing plumbing services including drain cleaning/repair (rooter service), water heater repair and installation, kitchen and bathroom fixture repair and replacement, garbage disposal installation, remodeling of kitchen and bathroom fixtures, repair of water leaks and line breaks, repair/replacement of appliance gas lines, annual commercial gas line inspections, annual plumbing system maintenance. Our regular hours are from 8:00 am to 7:00 pm, but we are available seven days a week, with no extra charge for emergency service except on holidays. Pricing provides discounts for senior citizens, military personnel and others. Our mission is to always treat our customers with respect and remain committed to GOD. Are service area is the counties of Travis, (South) Williamson, & (north, northeast) Hays.
HISTORY
Established in 2011.
Brad B. Plumbing Services, LLC. is family-owned/operated, and I has over 20 years of experience. I started my own business in 2011 to provide dependable, reliable, quality, and affordable plumbing services. Our mission is to always treat our customers with respect and remain committed to GOD. Thank you for taking the time in reviewing our yelp page, & don't forget to check out our web page at www.bradbplumbing.com, BBB & join us on Facebook.
ABOUT BUSINESS OWNER
We are family-owned, Brad B. Plumbing Services, LLC. I started my own plumbing company in 2011. To provide reliable, quality, and affordable plumbing services Bastrop, Austin and its surrounding areas. I have over 20 years of experience, in residential, commercial and industrial plumbing service, remodels, and construction.
We are appropriately licensed, bonded and insured.
We accept Cash, Checks, Visa, MasterCard, & Discover.
SERVICES
Toilet Repair, Garbage Disposal Repair, Faucet Installation, Bathtub & Shower Repair, Drain Cleaning, Sink Installation, Emergency Services, Toilet Installation, Faucet Repair, Sink Repair, Garbage Disposal Installation, Pipe Repair, ,
Reviews
Steve L.
04/02/2023 12:00:00 SA
I contacted Brad and he came out first thing the next morning. I had a toilet with a shut off valve that would not shut off, and a fill valve that needed replacing. Brad replaced everything in the tank (fill valve and flush valve), replaced my old shut off valve with a nice, new 1/4 turn valve, and replaced the handle as well. He cleaned up after himself, and finished the entire job in about 45 minutes. Awesome job, very pleased with the results. And he did not over charge me, I was happy with that as well. I've had Radiant out here several times but I've gotten tired of paying their sky high fees. I'll be using Brad from now on.
Brad was punctual and did an amazing job on two of my faucets. I had very little pressure caused by hard water and he quickly fixed both of them in a timely matter. Thank you Brad!
J S.
01/02/2023 12:00:00 SA
Brad is professional and reliable and always comes through for us! He's been to our house several times over the years and always does the job right.
My toilet wasn't flushing properly so I call Brad. Brad was punctual and honest. He came out to take a look and found that it was the sewer lines backing up for the entire building. Since this was an HOA issue, it could not be fixed due to HOA rules that the homeowner cannot fix or repair something that is HOA's responsibility so I put in a work order and referred him to the Management Company in hopes that they will hire him for the job. I would recommend Brad to anyone.
Cedricke T.
01/11/2023 12:00:00 SA
I had 2 upstairs toilets that needed repair. He came and repaired then while I worked from home. Repairs were done quickly and correctly with no mess.
Way too expensive, almost $ 300 for simple pipe draining, 20 minute job. Fellow had quoted $ 150 for the first hour on the phone but then added machinery cost and chemicals. Big rip off.
Anne E.
03/09/2022 12:00:00 SA
After having a one star experience with another plumber yesterday, I did some Yelp searching and found Brad B...and I am so glad I did! Brad was responsive, straightforward and transparent with his pricing, did an excellent job replacing two shutoff valves and my kitchen faucet, and did all of this for half the price I was quoted yesterday. Definitely a breath of fresh air, I'll be working with him again and I highly recommend his services.
Called Brad at 10:30 am. He answered and showed up at 11:30. Fixed both toilets in an hour. Price was 1/3rd of Radiant. Highly recommend.
Scott K.
11/11/2022 12:00:00 SA
Called Brad to fix my toilet. An hour later he was at my door and replaced the broken part in less than 30 minutes. Fantastic service. Only person I'm calling from now on.
Paul M.
09/10/2020 12:00:00 SA
We needed a garbage disposal installed. It cost $230.83 to do it. We provided the disposal unit and additional accessories.
$115.00 /per hr labor
$122.00 / parts
If you didn't provide your own disposal unit I would expect the bill to be around $350-$450.
Listed below is the itemized receipt.
I would recommend Brad to anyone looking for Plumbing Services.
Thank you Blake and Beau. Had a botched garbage disposal install that resulted in leaks everywhere. They came the same afternoon and rebuilt the the pipes for the drains and did a great job. Voila!! no leaks. Efficient, courteous, tidy and efficient. Hire them again in a heartbeat.
Brad was excellent. He was able to see me in a timely manner, arrived on time and completed all the work very quickly. Excellent service. Will definitely use again.
Prompt response. Plumber made the suggestion to purchase a faucet replacement ahead of time, which was a good idea. We could pick what we wanted and reduce the amount of the plumber's time we were charged for. We were very happy with the work that was done.
Our toilet smelled so we looked around on Yelp and Brad appeared to be the best. He ended up fixing the smell issue, but the following day to now the toilet itself now isn't functional. We called him the following day to tell him and he said it worked via his tests and he doesn't warranty it nor does he need to come back. We're currently looking for a new plumber to come fix the toilet that we just paid 1k+ to get fixed.
Michael R.
12/04/2020 12:00:00 SA
Brad B Plumbing was on time, fixed the issue (Thank you!) and saved us $ by suggesting I get a part ahead of time, and I really, really appreciate working with an individual.
The only feedback I have is:
1. It would have been appreciated to have received a phone call (or text) to confirm the appointment the day of the appointment. I didn't realize Brad's phone doesn't accept texts (he informed me after the job) - I sent a text asking to confirm and request that he'd wear a face mask.
2. It would have been appreciated had he worn a face mask.
Though I had asked my parents to be away from the house while he was there (and he knew this), he did not show up with a face mask and worked about an hour in the kitchen without a mask on. Looking back, I will now specifically request this. The only reason I knew this is I was checking our ring camera to make sure my parents had left the house. I assumed since the front yelp page for his business states: Health & Safety Measures: From the business: +Staff wears masks... I wouldn't need to worry.
_______
My Response to owner's response:
-I appreciate the concern for not calling too early, but I also didn't receive a call when you were finished. I called to verify why I didn't hear back by text (or call). I did receive an email invoice and receipt. Again, I appreciate the work and fixing the issue.
-As far as Covid-19 is concerned: This is straight from the CDC's website: People who are infected but do not show symptoms can also spread the virus to others.
I cracked the tank in my older toilet and needed a brand new one. Brad went above and beyond. He picked up the toilet I purchased in Home Depot and came by and installed it super quickly and efficiently. Great service!
Tony A.
08/09/2021 12:00:00 SA
We have used Brad B Plumbing for a number of repairs throughout our home. Every project has been handled with the utmost care and and exceeded our expectations. If you are looking for someone trustworthy and high quality for your plumbing needs, you needn't go further!
The cost for parts were high I thought and while it took 4 hours from start to finish he was gone for an hour to go get parts. Don't understand why I was charged for that. He did a good job though. It was just expensive.
This plumber is only concerned about his pocket book. Without even looking at the job, he was convinced the cost would be the HIGH price he quoted. Yeeeahhh, okay. I'll find someone who is interested in helping the client and figuring out a solution vs. some dude who is trying to overcharge on a whim.
Yeah. Keep lookin people.
Kelly S.
07/12/2021 12:00:00 SA
Brad did a great job. He replaced our toilet, was fast, efficient and reasonable! He was very good at quickly diagnosing the issue and resolving it. He is honest, shows up on time and does good, honest works!
Seems high priced but at least for now, he fixed it. Got to me in a couple of days. Time will tell as to whether it is permanent. For now, 4 stars for what appears to be good work, done on time, cleaned up after himself.
Arturo H.
03/01/2022 12:00:00 SA
In the last 5 years we have used Brad B Plumbing 3 times. His service has always been excellent. He always found time to respond to our calls in a very short time and completed the jobs with best results: Fixing a leaking toilet, replacing another toilet, replacing a trash disposal unit, replacing a broken faucet, fixing the cartridge of a low pressure shower. We fully recommending him and have only good things to say about the quality of his work.
The owner was very rude when I called for an estimate. He said he didn't come out and give estimates. He gave me an average price & wasn't willing to answer any questions.
Brad did a great job at replacing a faucet that had broke! I would recommended his services to everyone!
Great service with a fast response and courteous folks. They were up front with the expectations and fixed our leaky sink in no time. Would hire them again!
Excellent, no nonsense and confident service. Several things to note. His price, at $110 is excellent. His prices for parts were a bit on the high side, so my bill was slightly higher than anticipated because we needed lots of, yes... parts.
However, he came the next morning at 8:00 a.m. Is very professional, and courteous and I felt comfortable with him. He also did an excellent job and left the space clean. I'll pay extra for that. And next time, maybe I won't need parts, ha! Truly--highly recommend.
Wendy B.
11/01/2021 12:00:00 SA
Brad was able to get out quickly to replace our water reucing valve. He used a high quality replacement at a competative price. Great to work with!
Just wanted a quote for a simple repair. Was even able to provide a similar part number. Brad was straight up rude, which even he acknowledged by apologizing. More power to him if he's able to stay busy with his demeanor. But if you have 25+ years of experience, you should be able to estimate something off the top of your head, especially if it's something small between $300-$600. That all being said, I read his reviews and would probably still work him in the future.
Steven X.
06/07/2019 12:00:00 SA
Probably the least helpful person I called to help diagnose a leak in my yard. Was extremely short and borderline rude at times. The number of instances where I heard I can't answer that, I can't help you, I don't know was absurd. The only reason this is two stars and not one is because his prices seem decent, $115 an hour. Also like that he has appointments early starting at 8am.
Same day service! I contavted Brad B plumbing this morning to replace a faucet in my hall bath. Brad called when he on his way, came on time, wore a mask, and took care of my faucet quickly and expertly. I recommend this company whole-heartedly.
Tom S.
06/03/2021 12:00:00 SA
I can't say enough good things about Brad. He is prompt, efficient, does excellent work and gives excellent advice. He can fix anything that is fixable! He also is a really nice person. I can say only good things to recommend him.
Brad really helped me out again. I called out to my house for an water pressure issue. He was quick to asnwer and diagnose problem even over the phone. He was there early next morning to replace my pressure restrictor valve which went fine. I came home to a leak in the ground about 10 days later. I called Brad to look at my issue. He found the problem to be in my sprinkler system pipe coming off the main line. He had it fixed in 2 hours and showed me the problem, which had nothing to do with his valve repair. Brad didnt even charge me for the service call or work he did. Brad is a master plumber and an honest hard worker I highly recommend him.
Donna A.
05/07/2020 12:00:00 SA
Omg, I called for some info on a disposal and the owner was not courteous. I asked about repairing a leaking disposal and was rudely told it can't be fixed, it has to replaced. I went on to inquire about his fee and his response was well, yeah I charge $115 to come out there all valid info, but his delivery was so rude I didn't even want to continue our conversation. I wrote this as soon as I hung up because that's how strongly I feel of how he spoke to me. I was very polite in asking my questions and he made feel like they were stupid questions. Won't get my business. Hopefully he changes his tune when he answers his next potential customer call.
Ha, seems like I wasn't the only one he was rude to. He got a 1 star review right before me for his rudeness.
Brad was extremely professional, courteous, knowledgeable and he got the job done quickly. I highly recommend their services!
Larry A.
05/09/2020 12:00:00 SA
I had a constant slow drain in a rental unit where water would back flow into the tub. 3 different plumbers had come out and were able to temporarily fix the problem but it always came back. Brad was able to identify the issue as roots growing through the line a few feet from the septic system and fixed the issue at a great price! He was quick, professional and courteous. I highly recommend him and will be calling him for future plumbing needs.
Deborah P.
08/09/2020 12:00:00 SA
Wonderful service provider! Installed a new garbage disposal and pointed out many safety concerns with the old one. Brad is very experienced and professional and completed our job with meticulous precision. It was reassuring to know the installation was done right this time. He was available within a day, and communicated very well concerning our appointment time. He was reasonably priced. We highly recommend Brad B!
Great service. He was on time, friendly and completed the work quickly.
No nonsense kind of guy-just what we needed in the middle of our remodel. Highly recommended
Another job will done. Made a Wednesday appt. Brad called ahead to confirm and arrived on time as promised. I was going thru lots of water and he diagnosed the problem, fixed the issue, checked my irrigation system. Verified another leak, shut off the irrigation and found that the house was down to 20 lbs of pressure. He checked the neighbors and found them to be at 60lbs of pressure. 30 lbs is minimum so he diagnosed the regulator bad. New regulator in and measuring in at 65lbs
Got everything fixed that day and now my shower is actually high pressure. Love it.
5 stars for service.
Very nice guy. Professional and fair.
Brad returned to our home today to replace two bathroom faucets installed by another plumber gone bad, a new design kitchen faucet, and a new upgraded shower head. Brad, a master plumber, is the consummate professional and always goes above and beyond to do a quality job. Ended up replacing frozen valves identified along the way. He always keeps you informed of what he finds, what he thinks could happen, and preventive measures to take to prolong the life of what he sees. Even convinced us to do our own maintenance on our garage based water heater by showing us the various steps to take, one by one....Thank You Brad!
Would recommend Brad without question!
A very rude person, I called to ask for a quote and he quote me something with a huge range. I then asked if he could come by when ever he was in my part of the town and he started going on about how he would loose business if he did that. OMG, i was just asking as I wanted a quote, if the range was in few hundred $$ i was even fine but said it all depends on what have to replaced. I would stay away from people like this. He needs to tone himself down and be at least less rude to win new business. He could be a one man show and I understand he can't drive all around town but working with your customer as I was very flexible and he was point blank rude. Watch out if you are a new customer.
Brad answered his phone right away when I called to inquire about his services. When he came to my house, he was very prompt, wore a mask and went right to work on the projects we had discussed on the phone. He loosened a hose I had been unable to disconnect from the spicket and then skillfully replaced a bathroom sink drain. He did both of these things in less than 30 minutes. He also asked if there were any other plumbing projects I needed him to do. The reason I only gave Brad 4 stars is that I would have liked my experience with his business better if he would have been more willing to converse with me while he was working at my home.
He's pretty available so Brad has become my go-to plumber in a pinch. Kitchen sink has a leak on a Wednesday and guests are arriving for the weekend?! Brad is usually able to squeeze me in, next day, shows up within the window AND calls about 20 minutes before.
Yes, it'll be $95 minimum if it's an hour or less, but you can't fault the guy for being really good at what he does. It may seem like a high price for a short amount of time, but you have to remember it's experience that makes him so quick and good at his profession. I consider it a bonus that I can get back to work quickly.
He takes credit cards and provides you emailed copies of your work order and receipt, as it should be in 2017.
#WorthIt
Brad installed a reverse osmosis system under our sink in our kitchen. Brad was super nice, replied quick to text and was able to get to our house in a timely manner.
Almost one month later, my wife and I were a little curious about how loud our system was when the tank was refilling. We were comparing it to our friends that had suggested us getting one.
After contacting Brad, he quickly defaulted to contact the manufacturer despite suggestions I made from online research. He had no interest in coming out to the house to follow up or take a look/listen. Again, he opt to punt the issue to the manufacturer.
For us, this is an integrity issue. The ability to follow through and make sure your work is perfect well after you've cashed the check. I'd suggest Blue Dragon plumbing instead.
He does not services East Austin (Pleasant Valley area). He was polite on the phone. Just want to save him and you the time to call if you live in this area. He referred me to PDQ Plumbing for this area.
Brad was great. Fiance and I had a toilet that hadn't been working for some time now. Brad provided a 4 hour window, showed up in the earlier half of it, and had the toilet fixed within 20 minutes. His services are priced reasonably, and he's a friendly guy. Very efficient.
I had a leaking outside faucet and couldn't get another plumber out the day before. I was concerned about not only a high water bill but a possible frozen pipe. I called Brad and he came the same day. He was professional, answered all my questions and took care of a running toilet while he was at it. He was efficient, knowledgeable (asked him what my Michigan in laws were talking about a product that goes in the pipe to keep it from freezing) and fast. He was exactly what I needed the day I needed him. He needs a cape!
Brad was awesome. He came over to the house on short notice and did some plumbing work for us. He was very professional and personable. He was great with social distancing and followed the guidelines for protecting us and himself while working in our home.
Chylin C.
07/06/2016 12:00:00 SA
Called about a hot water heater issue, told me it needed to be replaced before even going to look at it. Had another plumber go out to check it out, it actually does not need to be replaced and can easily be fixed for far less than this guy was trying to tell me. You can't diagnose the problem when you haven't even looked at the issue dude!
*update, the problem was that the tenant hadn't switched the pilot light from pilot to on. but yes, that would require a brand new water heater. highly recommend looking elsewhere for plumbing services.
Ben C.
09/12/2019 12:00:00 SA
Brad is super great. Goes out of his way to be helpful with things that aren't even necessarily why he's there, is very prompt, usually available within a couple of days and willing to work with you on parts if you want to have input. He is very professional and responsive, and will call you if you send an SMS.
His rates are reasonable, and is only really limited by tasks that require multiple people.
Called to inquire about changing the water pressure at my house and the person I spoke with was incredibly rude. He told me over and over I didn't know what I was talking about and didn't bother to give an explanation. No idea the quality of work because I couldn't get past the bad attitude.
This guy is awesome. Called him on Memorial Day with a malfunctioning disposal. In 5 seconds he gave me the answer on how to fix it. No charge! I will definitely call him the next time something really goes wrong.
Brad is AWESOME! He is incredibly reliable, polite, and clean. He is cheaper than most plumbers I have found in Austin and much more professional in terms of his communication and demeanor. At $115/hour he is a bargain and seems to really know what he is doing. He has worked on our kitchen sink, our toilets, and installed a new hot water heater. I recommend him most highly.
Arrived on time, professional, and did a good job replacing 12 angle stops beneath the sinks sinks in our house. He uses premium parts that should last longer but just be prepared to pay a premium for those parts. For instance, angle stops at Home Depot cost $7-10 each while Brad B's are $35 each. You can provide your own parts, but you will not receive a warranty for the work performed. Yes, I requested a copy of what he paid for the parts, but considering the price difference between these parts at Home Depot vs his charges, I don't think my request was unreasonable.
Brad has always been the most honest, dependable and technically proficient master plumber for all the work in my house for the past 10-12 years. I wouldn't think of hiring anyone else. He recently replaced a water heater (gas) for me on very short notice (called him on a Sunday and he was able to schedule me for the following Mon morning) and after he completed the work, he explained to me how to maintain it properly. He practices very safe social distancing measures and ensures you're comfortable with what he needs to do. He offered me options to save money and went over each of the replacements and adjustments he needed to make to ensure the finished work was up to or exceeded code. His company will always be my first, primary contact for any plumbing work on my property.
Brad B is the BEST! Prompt, professional and very skilled. He was honest and a straight shooter with regards to what I really needed. After getting a couple of estimates from other companies, I thought my water heater replacement project was going to be a major repair ($$$) but Brad knocked it out in half the time and 1/2 (or better) the cost of the other estimates. Brad will be my go to plumber for any future work or to recommend to others. Thank you Brad!
Nora E.
02/06/2019 12:00:00 SA
We have used Brad B Plumbing several times and are consistently satisfied. He is quick to respond to calls and quick to schedule appointments. He always does an excellent job. Definitely recommend using this company for toilet troubles!
Prompt, professional, thorough, kind, knowledgeable. Literally everything we wanted in our plumber.
We purchased a new home and needed a follow up on deficient items in our inspection - water heater issues, slow drain issue, water pressure. Brad was capable of resolving and educating with regard to these issues and more.
100% recommend.
Third time lucky! I've had Brad out to our home 3 times for minor repairs. He responds quickly to my calls for help - and has been very helpful and efficient at sorting the problems each time. I can only give him full marks - for professionalism, a fair price, and a very decent person and excellent plumber. Thanks again Brad. No more leaks at our home.
Alexandria S.
05/09/2019 12:00:00 SA
Brad B Plumbing is the best- honest, fast, kind, and efficient. He came within hours of our initial call saying we had an issue and solved the problem extremely fast. He quickly became our go-to guy and we will call him again when we need it. Thanks Brad!
Emily B.
07/05/2018 12:00:00 SA
We needed an outdoor faucet replaced. Brad showed up promptly to our scheduled appointment, completed the job in less than an hour (including offering us some helpful advise for future planned plumbing needs), and charged a fair price for the work. We'll call him again!
Brad is the nicest guy, but more importantly a great plumbing professional. He showed up when he said he would, and he got the job done. (I had called two other plumbers, one missed his appointment (no phone call) and then blew me off the second time).
He was here a couple of hours working on two different projects (installing new laundry lines) and repairing a leaky bathroom faucet (one of those funky one's that come out of the back splash). For what he did and how long he was here, I thought his rate was reasonable. He even suggested using Pex instead of copper which would be less expensive).
Thanks! Definitely recommend him.
Worked 40 years in sales, I always wondered why a highly reviewed plumber charges less than industrial standard. Now I get it.
We hired 3 different plumbers to install 3 brand new toilets. Our neighbor found all 3 off Yelp for us. Brad has the lowest rating (4.5 out of 5, the other 2 both have 5), but since his hourly rate is also the lowest (about 2/3 of the other 2), we chose him. Turned out his invoice is the most expensive. What an irony. The strategy is to long haul hours and charge high markups on materials. It's not a bad marketing tactic, just not what we like.
After all, 4.5 star is not 5 star. Go with one of the 5 star plumbers and enjoy honesty. Quality wise, all 3 toilets survived the 3 month warranty period.
Justin T.
07/10/2020 12:00:00 SA
Garbage company. Incredibly unprofessional on the phone and disrespectful. I guess you are what you clean.
Brad was able to come over next day and fixed our shower's water pressure very quickly. From the reviews I knew brad to use great parts and the bill seemed fair. Glad to have found him, and we will hire him again.
Just adding an update since I've hired Brad B Plumbing twice more to install various faucets and a garbage disposal, and I couldn't be more pleased. His work and materials are always top of the line and last (unlike most of the fixtures and appliances he's had to replace in this house!) Brad's professionalism and honesty always impress me.
Sans S.
04/01/2016 12:00:00 SA
Great service.
Brad was on time and patient after I locked myself out of my home.
He quickly repaired my shower/tub problem and was nice to my nosy cats.
I'll use him for my next plumbing repairs.
Audrey U.
01/02/2018 12:00:00 SA
Brad hasn't even left yet and I'm already excited to leave this review. First of all, he answered my request for a quote in less than one business day and was super easy to schedule with. Then, he showed up exactly on time and was able to explain the problem with my leaky faucets in a way that I understood. He finished the repairs I asked him out for and asked if I needed anything else today; I said no and he went to put his tools in the truck. By the time he came back I had decided to ask him about my toilet that was always making a running sound, and he immediately set out to fix it. As a single woman, it can be a little dicey to have repair men in and out of the house and trust that I'm not getting a run around, so Brad B. was a serious breath of fresh air. He is quick, professional and easy to have around the house. I would recommend Brad B. to anyone and every
I've used Brad a few times for some plumbing needs. He always responds quickly, and usually is able to schedule something within a day or 2. He gives a range of hours that he'll show up in, but has always showed up in the first hour in my experience.
He diagnoses issues quickly, and has always done a thorough job. He's taken the time to recommend things to me that he noticed such as parts of my hot water heater that weren't up to code, but also telling me when it's not necessary for functioning and didn't push me to get them fixed.
Brad's definitely my go-to guy at this point for anything plumbing related at this point, and I know when I get something fixed by him I won't have to have somebody come and fix his work later. Highly recommended.
I'm so happy to have found Brad and absolutely recommend him. I needed to get a few things in our kitchen replaced and he took care of everything easily and quickly. He even recommended a cheaper route to go when it came to selecting parts. He will be my go-to-guy when it comes to anything related to plumbing. I couldn't be more satisfied.
Brad did a great job helping me with fixing an issue with a water heater. Brad was able to take a look at some of the issues on a Sunday on Fathers day and helped me figure out a time to come to the repairs Monday. Brad did an excellent job and was able to help with some additional repairs as well while he was there.
Byron F.
06/11/2019 12:00:00 SA
Called Brad this morning due to a self-inflicted plumbing issue that i needed a quick resolution to. Brad was able to schedule us in within a couple of hours and quickly resolved the issue and got our bathroom up and running again!
Zack G.
06/04/2019 12:00:00 SA
Brad was punctual, helpful, and promptly solved my garbage disposal issue. Our kitchen is back in proper working order. Recommended.
Dixie S.
06/02/2020 12:00:00 SA
Brad is the nicest person. He solved my plumbing issues very quickly and his price was reasonable.
Derek R.
06/01/2020 12:00:00 SA
I have had Brad come to my house twice in the last couple years. Once to replace a water heater, and again to fix some leaks. Each time, Brad has been professional, personable, and efficient. He is honest, hard working, and fair. He also fit me into his busy schedule! Thanks again Brad!
Brad is great! I've had him to my house twice to help with plumbing issues. He's meticulous and thorough and somehow also pretty fast. He also takes the time to explain things to you and is a very nice person.
My jobs included installation of new garbage disposal, unclog tub, new toilet mechanisms, fix tub issue with water from shower, and install new kitchen faucet. Brad always helps me know what to purchase in advance, and he is thoughtful about not over-spending. He also has some basics in his truck, which he used this last time around to fix some issues.
His rates are reasonable and the work is first-rate. I'll definitely use Brad's services again.
Mollie O.
03/11/2019 12:00:00 SA
Brad got the tricky job done quickly, was kind, and super efficient! Nothing but good things to say. Thanks!
Brad is responsive, courteous, and professional. He showed up on time and contacted us to let us know that he's on his way.
We had a problem with our shower faucet. It got really difficult to turn. It turned out that some part inside was broken. Brad diagnosed and fixed the problem quickly.
We will definitely call him again if needs be.
I had a shower head that was dripping badly on a Monday. Brad responded quickly to my call and said the earliest he could stop by was Wednesday morning. I explained to him the problem, he verbally walked me through the repair and I was able to fix it myself. Great service, thanks Brad!
Mike D.
03/01/2020 12:00:00 SA
Brad did a great job for us repairing a shower fixture. He showed up when scheduled, the work completed was cleanly and efficiently. We'll work worth him again when there is need. From the one experience I'd highly recommend him.
I don't write too many reviews but this gentleman just hit a nerve. I recently had my water heater changed out and soon afterwards I had some pressure issues. I called the company that swapped out my water heater and they indicated that the problem could be our softener and that they unfortunately do not service water softeners but to search for other plumbers that do.
I jumped back on Yelp and searched Water Softeners Brad B came up with excellent reviews. So I gave him a call. I work in the oilfield, so I know about working in the heat, cold, rain, dirt and sweat. I understand that it takes a toll on your tact. But the snappy and quick response he gave was unneeded. He first had issues hearing so I spoke louder. I told him that I would like to get my water softener serviced. He replied, I don't do that, you need to call a water softener company, plumbers don't do that!
In a firm believer that customer service is always worth paying for. If you want your company to prosper you need to learn to give better responses. Not your attitude. Time is money, and I'm not interested in wasting time on your attitude, I prefer your service or advice. A simple, I'm sorry sir, I do not service water Softeners but I can recommend some companies if you like, would suffice.
I had no experience with his trade but his customer service needs work. I won't be calling him ever again.
Kym B.
06/01/2016 12:00:00 SA
Holiday weekend warrior.
When I discovered that my garbage disposal was leaking, I worried that I wouldn't be able to find someone to address the issue on Memorial Day. Not only was Brad working, but was available within a few hours of my call. In addition to my kitchen sink, I had him repair plumbing in my bathroom as well. Very professional. Thoroughly cleaned up. Highly recommend Brad B Plumbing.
Jay A.
06/09/2017 12:00:00 SA
Called Brad to get a quote on installing my water softener. I had received other quotes ranging from $400 on up. Brad quoted me between $250 - $600. When I asked him if he could narrow it down some he said no, it would depend on how it looked and what was needed. I found this a little bit off-putting, until reading a bunch of his Yelp reviews I found that for the most part the only negatives were by people who had similar phone experiences, but had never had him do the work. Anybody who had him do the work seemed very satisfied so I took the chance on him.
He called as he was on his way and arrived during he early part of his scheduled window. He got the job done quickly and only charged me for the time spent actually working on the install (1 hour 15 mins) + the parts. Overall he saved me 20% off my lowest estimate and even gave me a quick rundown as to how the system worked. I know who I'll call if I have any more plumbing issues.
Brad does GREAT work! He's our go to guy for all of our plumbing needs. Always professional and explains everything he did during the repair.
Highly recommend him!
Brad came out the next day was very friendly and got the job done quickly. Fees seemed fair compared to the other plumbers I called. Highly recommend!
Paul C.
12/11/2018 12:00:00 SA
Brad is a good plumber but is expensive. I had a leak in a wall about a year ago and he had to build a toilet up higher that wasn't sitting correctly. His charge for that was reasonable, but I also had him replace a simple toilet flush kit and replace a shutoff valve for a sink, which took less than 20 minutes each, and charges for those things were quite steep. Maybe use him for big stuff in a pinch but find a cheaper option for the everyday stuff.
Brad is great. We have had the opportunity to use Brad twice in the last month on different plumbing issues. Each time, he is responsive, professional, and gets the work done quickly. We highly recommend Brad.
On time, fast, nice and the work is great. He fixed an on going problem and explained the problem and fixed it very well.
Taj W.
12/03/2018 12:00:00 SA
Prompt, professional, and fast. I would have no problem calling Brad again if I have a plumbing issue.
Summer O.
08/08/2016 12:00:00 SA
Brad was professional, polite and efficient in his work. He removed our old kitchen faucet and replaced it with a new one we had purchased, and in great time. I'll definitely call him first for future services. Thank you Brad!
Paul V.
08/03/2017 12:00:00 SA
I called Brad last weekend. I picked him because he called me back on a Sunday. I needed my project done quickly and his ranking on Yelp. I had him installed two lavatory sinks and complete installation of a kitchen sink. He did a good job on kitchen sink. Parts I had a leak at the angle valve on a sink after connecting supply lines that I found the next day. . He didn't replace them. I didn't ask him too. Fair enough. I called Brad to come back out. He did. Retightened the fitting but then said if the angle valve leaks he will have to come back out for additional charge. I deal with lots of vendors. I mean if you are under a sink why not change out the part? I'll pay it. I own 3 properties. But overall decent plumbing job. I never personally met him. All telephone transaction. Total bill over 500$. In cool with that.
To be clear, I did not use Brad B's services. So I can't comment on his/their work. What I can comment on is their service, particularly their customer service. I called, a person, Brad I guess, quickly answered. No old lady front desk receptionist that can only taken down your info. and have someone truly knowledgeable call you back, like at most places. I explain to him my situation over the phone and he's honest. Tells me he doesn't have the equipment to get the job done (finding a main water line into my condo from the main water line at the street) and can't help me. Fair enough, I appreciate the honesty but also the respect for each other's time and not wasting it. Why schedule a site visit just to determine (minutes later) that he can't do the job. I say that b/c that is exactly happened with another plumber I called and had him come out for an actual site visit.
Like I said, I appreciate the honesty and will definitely consider him for my upcoming plumbing work....water heater.
Brad did an excellent job and I appreciate his good work.
Andy A.
05/01/2016 12:00:00 SA
I called to schedule an appointment to have a tub spout replaced. His hours clearly state 8-7pm. He said he wouldn't meet me at 5pm anytime during the week. I could understand not wanting to do a major job late in the day, but a tub spout replacement shouldn't require a 3 hour block. I give 3 stars because he answered the phone promptly, but the response wasn't what I was expecting.
Where there is smoke .. there has to be fire. All the Five Star reviews are spot on and the consensus is that Brad B. is a homeowners best friend.
I've received quotes on replacing two hot water heaters - one downstairs in the garage and the other in the attic. Brad told me straight away that he could not do the attic but could do the garage. I appreciated his straight forward no bullsh1t message and had him to the house. He is honest and ethical which I value beyond price. I want the job done right but I dislike getting taken advantage of.
Brad showed up right on time and quickly assessed what I needed and offered to save me money by letting me buy the parts (with him) at the DIY store. This knocked off unnecessary costs that neither of us would benefit from. The work was done well and the price came in substantially lower then the other bids so it is a win-win.
Overall I can't say enough about how pleased I was with the experience and recommend him to anyone who values a professional operating with integrity.
-Dan
Brad is incredibly professional, clean, and fair in terms of pricing. He was easy to communicate with and gave me a call 30 minutes before he was due to arrive to let me know he was on his way. His invoice was fair and detailed to show everything from the labor to the parts. He was also incredibly clean and professional. I highly recommend him!
Katherine A.
10/03/2017 12:00:00 SA
Brad is honest, thorough, and very professional. I will always go through his company for plumbing repairs. Excellent company!
Brad is a fantastic guy, very professional, friendly and courteous. You couldn't ask for a better person to take care of whatever you need with pride. I've been working with him for two years now and he's been a pleasure to work with.
I emailed Brad and several other plumbers on Friday afternoon with a non-emergency repair. He replied immediately and was able to schedule a visit the following Monday. Then, it took just 2.5 hours to repair two shower faucets, even with a trip to the warehouse. Overall, Brad was friendly, efficient, and did a fantastic job. Highly recommended.
Karen M.
11/08/2016 12:00:00 SA
Felt very comfortable with Brad and his assessment of my issues. He was honest and was pointed out what the problem was and how he would recommend fixing it. I didn't feel that I was being over charged or things were being added as I have felt with other plumbers in the past. I will recommend him to others and call him in the future.
Diane D.
02/07/2018 12:00:00 SA
Brad is a great guy. I'm a single woman and I always feel like I'm getting ripped off. I felt like he gave me a fair and honest price for installing my water heater. I had received a quote from another plumber that was $1400 more than Brad's quote. He responded quickly to my emails, even late at night and was able to squeeze me in. He was extremely informative and showed me how to take care of my new investment. He called before he showed up and showed up right at the time we had discussed. I will definitely only use his plumbing company from now on. He has 25 years of experience and knows his stuff.
I called Brad with a water leak and he promptly returned my call within minutes! He arrived at my house today as promised ready to go to work. He fixed the issues with my bathtub and kitchen sink in a very quick and quiet manner. Reading some of the other reviews, I felt that people might have rated him on things that are irrelevant to the task at hand. Just because he doesn't say much doesn't matter! He isn't there to talk your ear off. He bills by the hour and why would you want to distract him anyway? He did a great job, used the best materials, knew what to fix, and did not mess around! He did what I hired him to do! I asked for his business card as I would highly recommend him to anyone and I intend to! I personally found him to be polite and professional. Thank you Brad.
Brad B. is an excellent technician that I would recommend to everyone. I found him early on when I moved to a new house in Austin, and I kept going to him whenever I had plumbing issues (I've had issues with the toilet and tub and a leak beneath the kitchen sink).
In my experience, I would give him a call and he would come the next day. He's courteous and polite, but most importantly, he does very good work. He even helped me install my water heater within a day whereas going to a place like Home Depot would have taken at least a week.
I'm happy to have met Brad and I urge any readers to not let the lack of reviews deter you from using this service.
Ginger M.
04/10/2018 12:00:00 SA
Brad was phenomenal! I sent a yelp request and he responded after hours with options the next day. He was meticulous in his installation of 4 faucets and was noticeably checking for any issues that may occur if the sinks were filled. He even spent time showing me how about to work things in a nuance way with the drain and why things were attached the way they were. 5 Stars for sure!
I was referred to Brad from another plumbing service who couldn't get to me within a day or two as I needed. Brad arrived as scheduled and got straight to work replacing 3 really old toilets in an office space we just leased out as is. I provided the new toilets and he came prepared with other supplies/parts he might need and got the job done and discovered a few other issues with plumbing in the space that needed addressing. We discussed full fixes of these items and he offered other simple fixes that were more cost effective and would address the issue if we were okay with or without X or Y (i.e. Offered options). I appreciated the cost effective ideas and booked him again for a few days later to return and address those issues. Easy to work with!
Excellent service, quick response time, got the job done and knew what was needed to be done right away. Recommend Brad B plumbing any day.
Brad promptly returned my calls and was able to come out fairly quickly to fix a toilet that was leaking at the base.
A previous plumber failed to take the time to appropriately diagnose the issue simply resetting the toilet with a new seal, despite the fact that I did ask them if the flange seemed like it could be a problem (the previous plumber had told me the flange was fine, charged ~$200 to reset the toilet, and the toilet leaked within 24 hours of using it again - to add insult to injury this plumber took more than a week to get back to me after having left multiple multiple messages).
Brad appropriately identified the problem as a poorly situated flange, and replaced said flange with a sturdy looking one, working in an efficient professional fashion (hourly rates are reasonable / competitive). Given his expertise, responsiveness, and effort to get the job right the first time; I would highly recommend contacting Brad. We will be more than happy to give him our business in the future.
Called Brad B this morning because the water pressure in my kitchen faucet suddenly decreased and I needed to get it checked. Within 10 minutes Brad called me and asked if the aerator was blocked. He told me how to check it and I was able to fix the problem myself while he instructed me by phone. He could have come to my house and charged for the service, but he didn't. I just added him to my contacts in my phone for any future plumbing needs. That's service!!!
Our clean-out drain was clogged and our toilets would not flush. I called Brad and he returned my call quickly and came out that same day, which was much appreciated. I immediately lost a lot of man card points when I was not able to locate the clean-out entry point when Brad got there, and I was duly embarrassed while I was nervously looking for it with Brad for the first 20 minutes of his visit. I could sense that Brad was losing patience (rightfully) and not having a good time dealing with this idiot (me). I tried to make a little conversation and lighten the mood, but I pretty much got the silent treatment for the remainder of his visit. He finally suggested that he remove one of our toilets and go in from the inside of our house with the auger snake. I realize this is a pain and I felt bad, but it worked. We found the clean-out on the side of the house, rather than the front yard, where I could have sworn it was, like the girly-man that I apparently am. He then moved to the side of the house and successfully cleaned out the pipes. Hooray! He replaced the toilet perfectly and left our house in great shape with all toilets a-flushin' and drains a-drainin'. But then he retired to his truck for the next 45 minutes while I was waiting inside with credit card in hand, missing my son's high school baseball game, I might add. I realize he had to pack up some tools and the auger in his truck and total up my bill on his tablet, and that takes some time. But I can't imagine that it takes a full 45 minutes. I feel like he was rounding me up to 2 full hours of his time at $85 per hour. So I guess I paid him $64 to get his truck in order and reflect on the day's accomplishments. Total bill was $300. Then I noticed I was charged $13 for caulk, $9 for shims, and $12 for bolts to put the toilet back in place. I would have let him use my toilet caulk or shims for free if he had just asked.
Anyway, I'm very happy that Brad was able to fix our problem quickly and completely, and I guess $300 is about right for this type of service in Austin. But I do have a problem with his general attitude and the extra 45 mystery minutes. I think we would have gotten off on a better foot if I had been more prepared with locating the clean-out. I may not know where my clean-out is, but I have other talents and people like me, gosh darnit.
I cant say enough nice things about Brad and the service he provides. In addition to always being prompt, he does a great job in a timely fashion. He also takes the time to answer any questions and/or look at unrelated issues. Definitely a good guy and not just trying to make a buck.
Nick Z.
05/03/2016 12:00:00 SA
I was lucky to come across Brad for our plumbing job. Today he replaced the old water heater in my house. Brad is an honest man. The quote he gave over the phone is roughly the same I paid in the end. He also gave the option of me buying my own unit vs him providing one. I opted the former. We went to Home Depot and picked up all the equipment and accessories and he hauled them to the house. Brad is also nice to hang out with while he is doing his job. I chitchatted with him and had some good laughs.
I don't understand why there are more than one reviewer mistake him for someone else. Those reviewers should get 1 star not Brad. If you discount those, Brad should have 5 stars because he provides 5 star service. If you want a capable and honest plumber, look no further. I know who to call first for my next plumbing job.
I don't know that another 5 star review is really needed here, but since the last one was a few months ago, this one is just to say nothing has changed.
I have called Brad twice in the past two months. Both times, my call has been returned promptly, Brad has come when he said he would, and the work has been performed quickly and well. In other words, exactly the way you would want it to be when you need a plumber!
Janet R.
09/10/2015 12:00:00 SA
Hired Brad again, this time for a different plumbing job. Polite, professional, reasonable, prompt. I trust Brad to do what's needed -- no more, no less, no nonsense. I'll keep his number handy for the future.
Called Brad a few days ago asking about replacing our old shower valve temperature control. Ive called numerous other plumbers from yelp and they all asked me to described what I wanted and was able to give me an estimate. Others even asked me to text them a picture of what I needed repaired. And i know estimate is an estimate, it might be a lot more , it might be less. No way for them to get an accurate price until the see the issue in person.
But Brad seemed like he was in a rush. Didnt really ask me to describe what I needed done. He just went straight ahead to his it will be $95 for me to look at it for the first hour and theres 1000 different valves out there so no way for me to give an estimate . I mean why not ask me to describe what the valve looks like, or send you a picture of it, etc? It just sounded like that his priority was the $95 first hour. I understand business is business, but sounded like he wasnt interested from the begininng.
Yelled at me when I called for help today. Suggested that I was a bad person for asking him to work on my roof in the rain. (I never asked him to do that.) Then told me I don't need a plumber (funny, you haven't seen the problem yet, and another plumber told me that I do need one). Finally told me that he's booked solid for weeks anyway, so the entire conversation was moot. I guess he just gets his kicks yelling at people with problems that he can't help fix.
Good for you, that you have a bunch of positive reviews, to the point where you can berate non-customers for not being one of your chosen ones. Hopefully, you will get yours when business is not so great.
Had a bit of an emergency with a leaking bathtub faucet. Called him in the morning, and he was able to come out within 2 hours. He was reasonably priced, super efficient and very nice. Will definitely use his services again.
Tm B.
06/02/2017 12:00:00 SA
Brad was professional, courteous and straightforward. He called before he arrived and was well within the window he told me to expect him. He installed a new toilet for us and even disposed of the old one, while fixing a tricky toilet we have in our guest room. Worth every penny. Do recommend.
Rude, condescending. I get it, you're busy and you're probably tired of vague homeowners saying things like, the thingy is leaking where the water comes out of the place or some other unhelpful description. That would drive me nuts, too.
But I'm not all of those people. You don't get to be rude to me just because you're having a bad day or you've picked a career you don't like. I'm having a bad day, too. No one calls a plumber just for fun.
So here's what happened, Brad. I fixed it myself. No big deal?
Yeah, it's kind of a big deal. We're completely gutting and remodeling our home in July and guess who I'm not using as a plumber?
Michael S.
11/11/2015 12:00:00 SA
Brad came out and got that drain cleared. Had a different plumber come out and insist I was on a septic system and that is need 2 lift stations for 12k. Brad snaked and replaced a bad p trap and drain basket. Reasonable price, called a few times to keep me posted on arrival time. We'll keep his magnet on the fridge and he'll alwAys be our first call when we need a plumber.
I called Brad for an emergency leak behind my washing machine. He was available that day, was very nice and professional, and took his time to explain what had happened and what he had done to fix it. He also made some recommendations for water mitigation I would need to have done. I would definitely recommend him.
Michael G.
07/01/2015 12:00:00 SA
A breath of fresh air after the disaster described in my previous plumbing review (look it up). Brad took my call immediately, and had good availability. He courteous, prompt, fast, and fairly priced. I'm happy to write longer reviews when the spirit moves, but I'm just relieved this long plumbing ordeal is over. Thanks Brad!
Matthew B.
10/05/2017 12:00:00 SA
I am so happy to have a new plumber. Brad came through right on time and walked through every in house plumbing question I had. He addressed each concern with honesty and a professional disposition. His work was very well done and his rate is fair, he charges by the hour, not by the job, and he doesn't waste time. I hope to never have to need a plumber again, but if I do, I'm glad to know that Brad services south Austin!
I have called Brad three times to work on various projects. He has always been quick to return my calls and then makes every effort to work me into the schedule as quickly as possible.
He did a great job with the repairs and was very reasonable with his rates. He was honest and did a good job explaining what needed to be repaired. In the past, I have had plumbers over charge me. I would recommend Brad to anyone and value his professional opinions and integrity.
I can't recommend this guy highly enough. He came over in a flash, fixed the problem, identified another problem, and fixed that. Apparently, we were this close to a disaster and didn't even know it. Fast, professional, and thorough. This guy is your new plumber.
What a great experience! Brad was able to get to our house to fix our sink within 1 day, after many calls to other plumbers who either didn't return calls or were booked for a week. He let us go with him to Lowe's to pick out our new faucet and was done installing and fixing the leak under our sink within an hour. His prices are very reasonable, he is very professional, and quick. We will recommend and use Brad for all our plumbing needs from here on out!
S C.
05/08/2014 12:00:00 SA
We had draining issues with our bathtub, called Brad and he came over the next day. He cleaned out the drain, adjusted the pipe and did one other thing, which I can't remember what he called it. He also adjusted the stoppers in our sinks so that they work when we actually want them to, not when they want to. Overall, our experience with him was prompt, professional and reasonably priced. If we ever need any plumbing issues taken care of in the future, we will definitely call upon him again.
M C.
05/12/2014 12:00:00 SA
As with other reviewers here, another booked-up five-star reviewed plumber referred us to Brad. He fixed a solder leak in our shower line and replaced some piping. He was prompt, friendly, direct, professional, neat, tidy, fast-working, and affordable. He left his business card and a fridge magnet, and I will definitely call him again.
Professional and quick! I have had several repairs at my house, a rental, and my mother's. Even when Brad sees something he doesn't think he can handle, he lets you know and has recommended someone who can. Great work, happy to do business with him.
Brad B Plumbing Services is great! The knob broke off my kitchen sink's cold water stop valve. It was slowly leaking. Brad came in and replaced the valve. I had him replace the hot water valve as well.
He noticed my faucet was improperly hooked up as well and was very slowly leaking. I thought I had fixed the faucet years before but I was wrong. Brad found a cap to stop the leak (something I was unable to find at hardware stores for the last 3 years).
He also charges half the price of what I was charged by my old plumber to replace two valves.
Hopefully I don't need to call him again, but if I have to, I definitely will!!
Brad was extremely courteous and professional. He arrived on time, performed the work on schedule and was very knowledgeable, allowing me to upgrade a part of my plumbing system to a long term solution rather than a short term fix. I was impressed with his work and will be calling him back the next time I need work done. Definitely recommended.
Y H.
11/01/2016 12:00:00 SA
I just needed a small repair - a leaking hose bib replaced. It was a slow leak, and wasn't urgent, but I was worried I would have trouble finding someone willing to do the small job. Brad was great. He was able to get it fixed within a few days of my call. He was on time, arriving during the scheduled window and calling to tell me when he was on the way. Pricing was reasonable. I will use him for my future plumbing needs.
S C.
11/07/2016 12:00:00 SA
Not impressed - I just made an initial call to him where I could barely understand him as he was on a job. He does not do quotes, won't come to look at the job to see if he can even do it, and eventually just said sorry and we hung up. So odd
Taylor V.
07/10/2014 12:00:00 SA
Brad is honest and his price is great. I had a large plumbing company come out first and they told me I had to replace my water heater and flush all the lines. Brad came out and did a thorough inspection and said the problem was with the sink facet. He replaced it and everything worked great. I will be using him again.
Brad B was actually recommended to us by another 5 star Yelp plumbing company who was too busy to help. There loss was our gain. Brad B was able to come out the same day. He was on time, performed several things for us at our rental property. He installed two valves for the laundry, two cut-off valves for the toilets, seated two toilets, removed a gas log insert, and capped off 3 gas fittings. He was quick, knowledgeable, and precise. Left all areas clean and had a very fair price. If I need a plumber I'm calling him first!
I found a great plumber on Yelp with over 100 shining reviews. The only problem was he was booked through the end of the week, and I needed someone right away. That plumber recommended Brad Burson. I called Brad and he was able to come over in a matter of hours. He was polite, friendly, professional and did a great job addressing all our issues (the main one being a clogged kitchen sink with a leaky pipe). His prices were very reasonable, he had good suggestions regarding questions I asked and he left the kitchen area where he worked clean. We will use his services again. I highly recommend him!
Good C.
05/03/2017 12:00:00 SA
submitted a request for a quote through the automated system. never got a reply from this vendor or any of the others. i didn't think the reply would be 1-2 hours as advertised - but its been 2 days...
guess i'll try the old fashioned method and pick up the phone...
Anna B.
03/08/2014 12:00:00 SA
We called Brad after going through several other estimates and I have to say he was fantastic. Very pleasant to work with, professional and honest. Brad was on time, very thorough and did an excellent job not only fixing the problem but also taking the time to explain to us what was going on and what we should look out for in the future.
I will absolutely recommend Brad's company to all my friends in need.
Erica D.
08/02/2013 12:00:00 SA
We tend to let our plumbing needs accumulate and then call Brad. Extremely reasonably priced and always on time. We had him install a point-of-use hot water heater we bought online, install a new faucet, and auger a drain for us (removing a lot of hair!) Brad's friendly and great to work with, and we'll definitely call him again in the future.
Steve S.
02/04/2017 12:00:00 SA
We had a problem with fittings on the hot water plumbing in our house. I'm an accomplished DIY'er but did not want to tackle a job where a mistake could flood our home. I called Brad and sent him a couple of photos. He came out that afternoon. It was a pleasure to deal with him and to watch a Master practicing his craft. Highly recomend him.
Brad was quick to reply to my call and was able to come to my house to inspect our leaking shower as well as fix out powder room toilet. Brad was professional and a great communicator. I would use his services again.
james s.
03/02/2015 12:00:00 SA
Great service! Prompt arrival and had everything needed to complete the job in a professional and timely fashion. Would highly recommend! Good job buddy, keep it up!
Brad was very punctual, professional, and technically proficient. He returned my email inquiry within 24 hours (and on Sunday), and respected our home by covering his feet and thoroughly cleaning up after himself. He's our family plumber now!
Brad is incredibly professional and efficient. He showed up on time (after calling first to let me know he was on his way); he fixed my plumbing issue, cleaned the work space, and quickly processed my bill, which was very reasonable. I'd recommend him to anyone.
Kim C.
05/01/2016 12:00:00 SA
We've had Brad install several toilets, a sink vanity and fix our garbage disposal. He always arrives when expected, communicates appropriately while diagnosing problems and gets the job done efficiently. We will continue using his devices anytime we need a plumber. Highly recommend.
Brad is not only a very experienced master plumber with +20 yrs experience, he's also super nice. Very professional, came over under short notice squeezing me in. Needed a PRV replaced, my sprinklers are now ready for the heat wave. He even went out of soa way to pick up the part I preordered for install. Amazing.
He is a one man operation, covering a very large area. You would be very lucky to have him be your plumber. You can immediately tell he is honest in his demeanor and his work. Would definitely go to Brad for all future plumbing needs.
Brad is a miracle worker. He responded to my initial email with a phone call almost immediately, came by exactly when it was most convenient for me, arrived on time, fully explained and fixed the issue in an incredibly short amount of time, and all for a very reasonable price. I cannot recommend him highly enough! Simply the most painless and most effective repair experience I've ever had.
Jessie P.
06/04/2014 12:00:00 SA
I called Brad to get an estimate on installing some bathroom faucets. He did call me back right away, so that is a plus. I said I had one faucet I got from Lowes, but I'm ordering the others from Amazon and right away he lamented about the poor quality of Amazon faucets and that he couldn't warranty anything he installs from Amazon (they were the same make/model faucets). He didn't come out to give an estimate just gave me a ballpark hourly rate. I called some other plumbers who came out to look at the job and realized we needed to replace the valves/lines (why the one I tried to install leaked) so they gave me a more realistic estimate of what it would cost.
Tutu R.
04/07/2014 12:00:00 SA
I had used another 5 star plumber who was too busy now to take care of me, so he referred me to Brad. So happy he did. Brad is professional, fair and I trust him. Trifecta!!
I've used Brad for a handful of jobs so far and he's been great. Very nice guy, reliable, and walks you through your options to make sure that you're choosing what's the best fit for you. He responds immediately seven days a week which is a big bonus. A pleasure working with Brad.
Scott C.
05/03/2012 12:00:00 SA
Based on a neighbor's recommendation, I recently call Brad for some plumbing help.
He answered the phone each time I called, explained my options in as much detail as I wanted, then showed up on time and did the work as promised at the promised rate. Anyone who has dealt with any contractor knows that all those traits together are very rare and we very much appreciated his professialism throughout the process. Oh yeah, and he followed up with us to make sure things were OK and that we were happy.
I would not hesitate to recommend him and plan to call Brad the next time we need help...thanks Brad!
Like Richard, we were referred to Brad from another 5 star plumber that we found on yelp who was too busy to fit us into his schedule. Good for him for having plenty of business and GREAT for us for getting Brad. He was able to come out the following day. Prompt, professional, courteous, efficient, and reasonable. We will definitely call him again in the future and recommend him to all of our friends and neighbors!
Jenny R.
06/11/2015 12:00:00 SA
On time, good at what he does, considerate, professional, clean and just plain nice too. Very reasonable prices. Call this guy first.
Jason H.
07/11/2014 12:00:00 SA
I've used Brad twice now for small plumbing jobs around my house. He's polite, punctual, offers solid advice, and works at reasonable rates. Recommend.
Fade M.
04/03/2013 12:00:00 SA
After a terribly high quote from another service, I ended up calling in Brad based on recommendations from a busier plumber, and I'm so glad I did. I thought I needed to get the garbage disposal replaced, and the previous plumber had said that was the case; Brad came in and figured out that it was just a clog, and not only fixed the problem for a much lower cost, but showed me how to fix it myself in the future. Then he fastened up a loose hose as long as he was down there.
The previous plumber said I should get the water heater replaced as soon as possibly; this guy figured out that I just had one bad hose, which he replaced as well, and then he told me how to get a flood detector to handle the lack of drip pan. Total visit cost? Under $150, and done up electronically so that I have the invoice in my email instead of in another piece of paper to lose.
He was fast, friendly, competent, informative, and inexpensive. I really couldn't be happier.
I highly recommend Brad for any plumbing repairs you might have. I felt extremely comfortable with him and he did a fantastic job. He actually fixed what we had other plumbers try to fix. He did it right and we are so happy with the results, I felt like he was very fair on cost and will call him for every plumbing need we have. You can't got wrong with Brad Plumbing.
I am a picky Circle C homeowner, and I've come to expect some level of disappointment with home repairs and services. Not so with Brad B Plumbing. Brad replaced our hot water heater, and I am completely satisfied with his work. He was on time, professional, detail-oriented, and made recommendations that saved me money. I will certainly be engaging Brad's services again for future plumbing repairs and projects.
Rene B.
06/11/2014 12:00:00 SA
June 11, 2014. I called Brad in the morning to make an appointment. He was here promptly when he said he was going to be. He called me to let me know he was on his way. He works clean and efficient. He is VERY honest. I purchased a faucet he said he does not install because they are of very bad quality. He said he would not take the job if I insisted. Amazing! For once, an honest guy. I purchased another one, he installed and it works great. He is very efficient, just because he charges by the hour doesn't mean he waste time. He installed a sink, faucet, and shower head in a little over 1 hour. QUALITY WORK. He takes his time in cleaning old tape, caulking, and where it matters. I could not be more happy with the work. This guy is a gem. I will use him moving forward on anything. Honest, dependable, affordable, prompt, efficient and just a plain good guy!
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