Colony Home Maintenance and Repair Services

I would give CH a ten, if there was one on the ratings.
My home was flooded and in complete disrepair.  CH men and women restored my entire home in the most professional manor.  They were so prompt.  They ACTUALLY came to work when they said they would.  Unheard of with other companies.

I, also, made many good friends in the process.  Kudos to Anthony, John and, especially, Juan. Although I have my home back in better condition than before the disaster, I have to say that I miss the good conversations I had with your staff.

I have spread your name to everyone who asks about my home.

Thank you will my whole heart and God Bless you all.

Simply THE BEST decision we made.  Our home flooded as a result of a burst water heater.  We contracted with Colony to complete the restoration repairs.  They were exceptional from start to finish.  Colony  did a very thorough inspection and bid estimate; the attention to detail was exactly what any home owner would want.  Colony handled everything, from the packing to move out, to the final details associated with the move back in.  Throughout the project our assigned Project Managers were superb, responsive, attentive to details and a pleasure to work with.  The quality of their work exceeded our expectations, and having a firm that really cared about our loss made the experience less stressful.  The value add with Colony is the quality of all their people.  They really care about doing a quality job and treat your home like their own.  HIGHLY RECOMMEND!

Discovered a good deal of water in a spare bedroom one evening. Found a water line in the wall had started leaking and apparently had leaked for a while, I got the leak repaired myself that night. Set the wheels in motion to get the mess cleaned up which required a fair amount of work. Contacted John at Colony Homes and he got busy taking care of business. He and his craftsmen and craftswomen repaired sheetrock, textured, painted replaced flooring and so forth. When complete it was like new. His folks were friendly, courteous and did quality work. Would use them again and will recommend them should you have need for their services. You won't be disappointed.

I really cannot praise this company enough. Rian is perhaps one of the best employees I've ever encountered. He ensured that my place look decent while taking care of a leak.

Came out here on my schedule to help me with a problematic situation. He scheduled a construction estimator the same time he was there.

I'm well on track on having my repairs fixed in under 2 weeks.

Mark visited my home to unclog my sink drain. He found that my painting contractor had been cleaning off his paint brushes in the sink which cause this buildup to occur, he eventually pulled out the gunk and got me back up & running. Very sweet guy, took his time to do it right  and helped so much.

Hiring this company has resulted in Colony Home bringing in a subcontractor into our home, hired by Mr. John Flores. Master Granite, owned my Memo Perez, whom did not have any insurance, filed exotic granite in my kitchen that was not within OSHA standards and my home is now contaminated with Silica. They used no water when cutting inside, or the proper collection of granite dust. A shop vac doesn't do the job, clearly. Two independent labs have verified this quartz/silica substance. Mr. Flores has been a nightmare to contend with while my spouse is in Afghanistan. He walked off the job after being paid $7,000 and did not finish the bathroom, (paint or bathtub grout), or my kitchen.

I was left without plumbing for eight weeks and I have a two year old. He attempted to clean up the granite dust with a cleaning company but they only caused further damage, this resulted in $1900 in damages. Dust was removed but not the silica. As soon as Mr. Flores was made aware of the silica contamination, he refused to provide his insurance information. USAA would not cover damages caused by his gross negligence. I read his 'eleven five star reviews,' and assumed he was trustworthy. He said to me, Trust me, Mrs. Duff. You're not trusting me, Mrs. Duff. It is almost February and my home is still unfinished. He was hired August 25th, 2019.

Beware. Use caution. His quality control is horrific. They scratch things, drip paint, lose molding pieces, lack supplies, have to repeatedly repair subpar work, charge for materials they do not use, and charge for services they do not provide. Such as moving furniture, removing appliances, taping rooms before painting, protecting your property. This will cost us several times what the original projected costs were to repair our home from his crew and subcontractor. I've had to hire a law firm to recover my damages. Some projected estimates, $9800 to clean the kitchen of silica, new cabinets $6400, Hvac system cleaned $2500. This has caused us so much stress.

John, from Colony Home, was such a lifesaver. He was so knowledgable when it came to two separate water issues we had- he helped with everything from the mitigation to repair. His team on-site was kind and trustworthy.  His office team was organized and responsive. I would recommend John over and over again!

I would not recommend Colony Home for any work on your home. We used the company for a mitigation job at our home. Throughout the project we were given deadlines and promises that were not met. We were promised that after the mitigation was complete, Colony Home would repair our home in 2-3 weeks. Instead, they took 2-3 weeks to give us an estimate and then let us know that they could not start the work for at least 2-3 months. We felt like we were being constantly lied to in order to get our business. We found the project manager John to be abrasive and not very pleasant to deal with. Overall, we did not have a very good experience with Colony Home.

Never thought that my house would be severely damaged by fireworks but it happened. Colony home was recommended to us. It was the best decision we could have made. Mr. John Flores and his employees and subcontractors did an outstanding job from start to finish. With my wife and I not having any experience with this kind of situation, we were incredibly blessed to have Mr. Flores on our side. He took the time to patiently explain the reconstruction process. Especially when it came to working with the insurance company. Every step was explained. Every question answered. Every doubt cleared.
The end result went beyond our expectations. We are back in our completely reconstructed home. It is beautiful. It is solid and it is better than before.
I would recommend Colony Home Maintenance without reservations. They will work with you and the insurance company in a professional and ethical way. Their work ethics and attention to detail is top notch.
Thank you, Mr. Flores and Colony home for getting our home back.

Pru and O'Con were very professional and solved the problems they were presented with. Not only that, but they also gave future advice and answered all questions. They helped clear a faucet that was down to a dribble, and replaced a broken faucet with a new one that didn't quite fit, so they used power tools and all to get it to fit. They were both very friendly, and fun to have as almost like visitors in my home!

Colony Home did a fantastic job on my house! John was a great communicator and he personally owned the job from start to finish. Everything was done on time, on budget, and with great workmanship. Don't let the small number of reviews here fool you, John may be somewhat new to Texas, but he's been a pro contractor for a long time!

When I originally found out that I had water damage in my house the part I was worried about the most was the restoration contractor. I've had an iffy past with contractors in Texas. However, from the very beginning John was honest and forthright about what he could do and how he did it which put my mind at ease and eventually led me to select Colony Home for my restoration.

He helped me walk through working with my insurance company (which turned out to be a significant part of the process), he provided clear and detailed statements of work, and he was always very clear in his communication. From start to finish John was hands on with the process and he always knew what was happening with my house every step of the way.

In the end his team did a great job on my house! Most of my 1st story floors needed to be replaced and it turned out perfect. He replaced a section of my kitchen cabinets and I couldn't be happier with how they turned out. The old and new cabinets flow together in my kitchen and you can't even tell which is new and which is old, that's how good of a job he did. Finally, he was the only contractor that got the insurance company to provide for cleaning as part of his estimate which turned out to be a must with the flooring work we had to do. Because of that cleaning we had a nice home to walk into as soon as we were ready to move back into our house.

All in all, John made the experience almost effortless. I would definitely recommend him to anyone looking to do restoration work.

I had a great experience with this company today. They were sent out through my home warranty and they were professional, explained everything to me (I know nothing about plumbing), were efficient, dealt with everything with my home warranty on the spot and didn't make more than one trip to fix my issue like some technicians do, and came at the beginning of their time slot.

I will absolutely use them again if I ever need them. Until then I will recommend them to all.

Wow! What a great experience in a time of need.  Colony Home came to our house SAME DAY and provided their assessment and recommendations.  We had water damage from a leak in our upstairs bathroom and they were able to quickly provide a plan and recommendations for what to do.  Mark assessed the plumbing and even provided advice on some other appliances that were giving us trouble while he was here.  Rian tested all the walls for moisture and possible mold which gives us invaluable peace of mind.  He went above and beyond testing for moisture everywhere and explained everything he was doing.  We've found it difficult to find reliable assistance lately, especially after the Great Freeze of Austin, TX but Rian and Mark provided genuine and knowledgeable service.  I would definitely recommend Colony Homes.

Colony Home was awesome! When our kitchen flooded this summer we had no idea what to do. First we called Blackhill Restoration. After they dried us out and demoed the damage they referred us to John Flores at Colony Home. Oh boy did we make the right decision by calling him. He promptly came out and gave us an estimate and answered all of our  questions, and we had alot  He was as professional as could be and lowered our stress level by about half. If you are dealing with any fire, water, or storm damage trust nothing but the best to put your house back together. And that is Colony Home.

Colony Homes is the best! They turned my nightmare kitchen flood into the kitchen of my dreams. No really, it's true. The restoration company ripped out my whole kitchen and all my floors. To say I was stressed and overwhelmed would be a gross understatement. Thank God I found Colony Homes. In walked John and saved the day. He was professional, timely, and very communicative throughout the entire process. He even helped me navigate the murky waters of the insurance company. His crew was just as wonderful to work with. They showed up when they said they would (say what?), did amazing work, and always cleaned up after themselves. I cannot recommend this company highly enough!!!

Great company. Communicated perfectly with me through the entire process. Very professional workers.

This company did an outstanding job repairing our water damaged home (due to plumbing issues).  They are very respectful,  trustworthy, and complete the job as quoted.  I would highly recommend them with any work needed with your home.  We felt very fortunate to find them and plan to use them again!

We had massive mold infestation in our two story, 4129sf home, and had to replace three HVAC units and all ducts.  Afterward, we had 22 large holes in our ceilings where ducts were removed, and three areas where drywall had been removed in our walls.  The damage was extensive.  Our remediation company, Blackhill, in Austin, Tx recommended four construction companies.  One company sent a representative and they never called back.  Another gave us a bid, but the next day the owner emailed to say that his company couldn't do the job.  Too big of a job.  We interviewed John Flores, the owner of Colony Homes Home Maintenance and repair services.  He was not intimidated by the amount and difficulty of work, and said we would never the know anything has happened.  I didn't believe him, because the damage was so extensive.  But, we hired him anyway because we were becoming desperate.  He sent in a large drywall crew.  They arrived the day he said they would, and quickly, over a two day period, squared all the holes, and put up the drywall.  The next day a large drywall finishing crew arrived, and spent a few days on the massive amount of work.  Then John sent in a large painting crew which essentially had to repaint the entire house.  Then he sent in a large cleaning crew.  Literally, everyone of the crews was impressive.  The worked quickly, were friendly, and communicated with us in a way that caused us to have confidence in them.  The bottom line is that John delivered in ways that far exceeded our expectations.  I was wrong and John was right.  We couldn't tell anything had happened.  Now, I'm 72 and have worked with a number of contractor type firms, and I don't remember one of them who met my expectations.  Yes, I'm a perfectionist, but I'm fair. John far, far exceeded my expectations.  And we really liked him.  Hire him!!!!!  I'm leaving my name and location.  Call, if you like.  Jeff Kendrick, Cedar Creek